Gidget was very helpful in the process of renting a unit thank you so much
Gidget is awesome she was able to find my Hawaiian account and provide me the info to make payment easier
I’m very happy with the way you guys handled my request.
Gidget was very friendly, knowledgeable, and helpful. She called and helped me finish my rental over the phone. It was simple and easy. The property is clean and well maintained. Highly recommend.
Gidget is awesome and needs a raise
Huge shoutout to Gidget and Tracy at Public Storage! They provided absolutely amazing customer service today. They made the whole process quick, easy, and stress-free. If you need storage, this is the place to go. Highly recommend!
Even though staff is kind, the storage isn't a place I enjoy going. Their are a few staff members that I enjoy seeing. Soon I will be out of the storage so they'll be no June payment . I have rented about 4 times from you know. Its always worth the stay. Thank you.
Had no problems when renting a unit. Cory the property manager is very kind and was extremely helpful. I appreciate being able to move in and out with ease. The property is very well maintained and they don’t allow anyone to lurk around the property.
Brenda has been wonderful with all my needs. I would definitely recommend Public Storage.
Love the staff at this storage facility. Gidget is always friendly and has a great sense of humor.
After trying 2 other storage facilities with no personnel available to answer questions I finally was lucky enough to meet Gidget at Public Storage. She was very knowledgeable and sweet while helping me navigate through the different options and sizes of units available. I left feeling very well taken care of as a customer. She enjoys her job and it shows. If you want top notch customer service, go see Gidget!
Have good time here with gidget
We've had such a good experience with Gidget ( every time!! ). Shes helped make things easy and explains things in ways we understand with ease.
I had a great experience with Gidget today! She did a great job and helped me with my storage unit! I highly recommend!
Hey so giget is a great with her friendly customer service that she displayed was very magnetizing and outstanding that made my feelinge melt and felt like I needed to post something
Gidget was awesome. She always greets me with a smile when I see her and 9 times out of 10 she's mopping the floors which I never see anybody else do and the place smells like pine when she's here.
The facilities were very clean, and the staff was great. Gidget provided outstanding support in checking me in, showing me the facilities, locating a cart to move my items, and showing me the best access points to reach my unit. She really make the move a very pleasant experience.
Gidget is the best part of this place. Or I should say only good part of this place. She’s helpful knowledgeable and does her best to address any issues that may arise. She is the only good thing that I can say about this place. Corporate owned and so don’t you dare be late on a payment because your stuff will be auctioned quick. You’re in the hospital fighting for your life well you better stop being ill and make that payment because if you don’t your belongings will be gone. So don’t ever have things out of your control happen.
Gidget was very friendly and helpful, I'm not very experienced withsong storage facilities but she made the process very clear and simple which I appreciate very much!! 10/10 experience
Gidget was super nice and friendly. She took the time to show me a couple different sized units.
Gidget is amazing! I’ve had this unit for over 2 years since divorce and other drama. I currently could not keep up with rent but she made it work so I didn’t lose my stuff. She kept my loyalty by not charging more and helping me understand any fees so that I could make an informed decision.
Gidget is an awesome manager!!! Has been super helpful, professional, and polite!! Would give more stars if I could!
Fidget was very helpful and kind
I want to express my deepest gratitude to Kayleigh for her compassion, understanding, and willingness to truly help during a very difficult time. I am dealing with serious car issues — my engine is blown, and unfortunately when maintenance offered to help jump my car, it ended up frying the electrical system as well. This has made it extremely challenging for me to get back and forth to work and manage my responsibilities.
Kayleigh took the time to genuinely listen to my situation without judgment and immediately took action to help by lowering my monthly rent so I could afford both units and not fall behind. That level of empathy and quick problem-solving meant more to me than words can fully express.
It’s rare to come across someone who leads with kindness and understanding the way Kayleigh does. I truly appreciate her from the bottom of my heart, and I’m incredibly thankful to have her support during such a stressful time.
I went to Public Storage after the fact that I had called inquiring about any specials or deals for a midsize storage unit. I spoke with a young lady named Lynn, who was very knowledgeable about what was available and the pricing I was shocked that it was a low cost to start up and low cost monthly fees. Land was very professional clean office. It was a great experience all over. I am very happy that I chose this storage among the other food that I had considered give these young lady a raise thank you so much.
Gidget was the greatest!! Very helpful and very knowledgeable. Thank you Gidget!!!!! 😉
As a military veteran, I truly appreciate professionalism, respect, and people who go above and beyond to serve others. Chris exemplified all of that during my experience at this Public Storage location.
Chris was extremely helpful, patient, and genuinely kind throughout the entire process. He took the time to understand my situation and made sure everything was handled smoothly and efficiently. What could have been a stressful situation was made easy because of his attention to detail and willingness to accommodate.
Customer service like this is rare, and it meant a lot to feel supported and respected. It is clear that Chris takes pride in his work and genuinely cares about helping people. If you are looking for excellent service, ask for Chris. I highly recommend this location.
Your em I have to give him five stars had a situation that was handled very professionally but then we had another employee her name is Lynn she was beyond amazing no matter the situation she made sure that the customer is satisfied and please and she went out of her way to make that happen and that's the type of employee that you need to have when it comes to storages Lynn is amazing that's the top sales lady right there for sure
Chris was so helpful when I upgraded my unit! The space is fantastic too
Brenda was extremely helpful in transferring my unit.
I had an amazing experience at Public Storage thanks to Amos and Chris! From the moment I walked in, they were friendly, professional, and incredibly helpful. They took the time to understand exactly what I needed, walked me through the different storage unit options, and made the whole process quick and stress-free.
Chris was awesome and so very knowledgeable, friendly and helpful! Thank you for your assistance Chris!
Chris has excellent customer service skills, and I really appreciate his straightforwardness about the available units. He was also very kind and kept it professional.
Chris was very kind and helpful. Got me exactly what I needed and even better!
Chris and Lynn were wonderful today. They helped me get the perfect storage until for my house furniture. Please go see them
I needed 2 units and this location is perfect for my needs, the customer service i received from the young lady was absolutely top notch,thank you Lynn for making it such an pleasurable sale, i really ppreciate all of your help..
Dealt with Chris and Lynn on two different days. Both were super friendly and helpful. Clean facility and easy to access as well. Nothing but good things to say!!!
Clean facilities and Chris was very helpful!
Chris was phenomenal! From the moment I walked in, he was cheerful, welcoming, and incredibly informative. He patiently walked me through every step of the process, answered all my questions with clarity, and made sure I felt confident and comfortable with my storage setup.
Fantastic service, Chris helped us find the perfect storage for us on such short notice. He knew exactly what we needed. I highly recommend
This place is excellent for all of your storage needs. Chris was great and super helpful, and made check in very easy! Plus the rates are much better than other competitors. Highly recommended, thank you!!!
Chris helped me with my storage needs and runs. Really clean facility. Highly recommend.
Chris was amazingly kind and patient. He made me feel very secure about renting a storage unit.
Great experience with Chris and Lynn for helpful.
GIDGET AND CHRIS ARE GREAT FOLKS!!!!
Chris is a great property manager . Only being here since February it’s been a struggle financially for me and Chris has been a blessing every step of the way . Great customer service !!!
Chris and Lynn and freaking amazing!!!! I’ve used this location since February and it’s been amazing!!!! They have helped me several times and I love working with them. They make public storage look good!
Chris was very neurological and helpful my visit was efficient and successful. The facility is extremely clean. I thought I would have a problem with the loading ramp but it proved to be doable without too much effort. Highly recommend this facility. I have been using storage facilities for over 20 years this is by far the best one I've found. Give Chris a call ...you won't regret your decision to rent here.
Gidget was awesome and she helped me with all I needed help with facility is clean
Giget was amazing help would come here just because of her ❤️
Chris (Manager) truly exceeded my expectations with genuine customer care. After a long trip, I let him know that I had arrived in CO Springs and I was ready to vacate my storage unit. Chris immediately offered helpful suggestions to lighten the moving load and he took quick action to help wrap things up smoothly.
Chris was truly a lifesaver throughout the process. I’m incredibly grateful for his professionalism and support. Huge kudos to you, Chris!
The best customer service I've had of any business. Great experience!
Had a very wonderful
Experience she was very thorough. And I appreciate her really helping me Gidget was her name
Best customer service I’ve gotten in a long time. Chris runs the place very well and I feel safe storing my things here! Would definitely recommend.
Great area, great staff. Friendly and knowledgeable!
Chris wheeler has been such a life saver , I wish I could do more than write a review. My friends & I were driving in a camper/truck and unloading stuff while it broke down at the storage unit . Chris offered to let us store the camper there while getting the truck fixed . Allowing us to do so has helped us immensely and I am so grateful for him! Very professional and supportive!
Gidget is the best! She's very friendly, knowledgeable and professional. She really takes pride in her job and that is so refreshing these days. She's definitely an asset to the company.
This storage unit has amazing employees that are super helpful and make you feel safe! Chris did an awesome job at helping me find a unit and Johnathan helped out with my first one. They are both so friendly and accommodating. The process is more complicated than I would have thought for a storage and they both walked me through it. Chris went out of his way to make sure I had the perfect unit for my needs. They always are checking the cameras and making sure the kids and I are okay and everything is clean. Having awesome service makes the experience so much better. Thanks yall!
Chris is so friendly and helpful! He really went the extra mile to provide us with excellent customer service...very knowledgeable and experienced. Thank you! 🙏😃
Chris was absolutely amazing! We were not smart when we reserved our storage unit and it was going to be difficult to use. He is a real problem solver and jumped through a lot of hoops to get us what we needed. He was calm, reassuring and personable. He really knows his stuff. He asked if our 26 ft uhaul was full and when I said yes he advised that we get a 10x25 instead of the 10x20 we reserved. Boy was he right! It would of hard a horrible time trying to get all our stuff into 10x20.
Chris was so helpful and I am so glad he knew that with a 26 ft Uhaul that we needed a larger unit than we originally had reserved and boy howdy was he right! Couldn't ask for a kinder more helpful person during the stress of moving across states to our new town, Colorado Springs!
We would like to let Giget know that she is the greatest and truly a blessing . We truly appreciate her for her help and support. Giget is the go to Lady !
Professionalism by Gidget with the correct information and pricing information returned my call promptly
Chris was amazing help, couldn’t ask for better service
The customer service at Public Storage is outstanding. Chris was easy to work with and helped me transfer my storage unit!
Had an issue with a lease. Gidget was very helpful and determined in helping me get it resolved!
Came here to get a small space and Cory was extremely helpful and amazing! Made the process super easy.
Really great service my absolute favorite storage spot
Just changed my storage to this one and I just had a great experience. The manager Thomas helped make the transition so easy and reliable.
Thomas was such a help, I was renting out a storage and he treated me with such respect and kindness. Truly an amazing experience and I will recommend to my friends.
Great service at this location! The facility is clean and well maintained too!
I was shopping around for a storage unit and definitely glad I picked public storage. Anthony was absolutely amazing with helping me find the right unit for me and provided exceptional customer service which definitely brightened up such a terrible day. Thank you so much Anthony!
First time getting a storage and Melanie was very friendly and helpful. Prices are great and I recommend this storage place.
Anthony goes above and beyond every time I swing through! Wether I need the latest details on my account or just simply help holding the door open when I’m taking one less trip than I should have lol! Give this guy a raise!
I came in about a month ago and had tons of questions, as well as over the last few weeks on the phone. Anthony was consistently helpful each and every time making this experience easier for me. Definitely recommend -l
Anthony was super helpful! He made the process very easy and straightforward, and walked me through everything. The final price ended up being exactly what he had told me nearly 7 hours before, there were no shady sales tactics or unexpected fees! Overall very helpful, and excellent customer service! Would recommend!
Very friendly and helpful. Melanie was very knowledgeable and professional.
Great staff. Always helpful and kind.
Anthony was a huge help today when we cleared out our unit. I can not thank him enough for his kindness. I'll use public storage again in the future if they have employees like Anthony at other locations
Great service and a secure location!!!
Anthony is THE BEST!!!! He's been nothing but helpful and always goes above and beyond to help in any way that he can, even when he doesn't have to. I cannot sing his praises enough.
Anthony was extremely helpful and professional in helping me get my storage unit!
Anthony was pretty cool, definitely helped a ton. Showed me around, explained the rules and assured me my unit was safe. Anthony had great customer service and it’s nice to see him when I go in.
Anthony was a huge help navigating the logistics of an out of state move out when we lost our keys to our unit. He made sure we were taken care of and went the extra mile. He even made phone calls to our home state public storage to ensure we had a smooth transition. Thanks!! We appreciate you! Will recommend to friends and family.
Other than the $3,000/month mortgage payment,,, every staff member I've dealt with for has been more than helpful,, especially Melanie. She's always polite and courteous and couldnt be more than satisfied with the customer service all around. Appreciate you Mel, and everyone else who works there!!!
Awesome guy helped a lot thank you
Nice clean spaces, friendly office people. Anthony was a big help getting me what I needed
Anthony was very helpful; answered all our questions.
Amazing assistance and was very knowledgeable in multiple areas would recommend
Anthony is awesome very helpful he needs a 15 dollar raise employee of month I tell dude just awesome
Better management. Helpful. Thanks.
Friendly helpful Staff.look forward to store my items there.
"Absolutely outstanding experience with Public Storage on East Pikes Peak in Colorado Springs! The facilities are clean, secure, and conveniently located. Chanel, the property manager, went above and beyond to ensure my storage needs were met with professionalism and care. Her attention to detail and friendly demeanor truly set this location apart. Highly recommend!"
Chanel is awesome! She made my move in easy and was a joy to work with! She explained everything I needed to know in detail, and I didn't feel rushed at all.
Thanks Chanel!
Chanel.... excellent and very professional...be lucky to have her as an employee.
First storage facility that I've been to. The manager on grounds, Chanel, was phenomenal! Explained thoroughly the ins and outs of the agreement and the $1 move in special. What a deal! I'm so happy to have found this place. Thanks again, Chanel! Public Storage is lucky to have you!
I had the pleasure of meeting Chanel for the first time. She was very helpful. Chanel was able to transfer me to a smaller unit. With out any issues. Or fees.
Overall I give her 5 ⭐
They were very helpful and kind
An employee named, Jonathan, assisted with my new rental at the Pikes Peak location in Colorado Springs. He was very thorough, kind and professional. I could see that he’s a hard-working employee. Great employees are hard to find. I would definitely strive to retain him. I’m so happy I am re-renting from PS , again.I know Jonathan will help me, if I have any concerns or questions. Thank you.
Management is knowledgeable, and friendly. Great place to store your stuff.
Friendly customer service and a clean facility! Thank you Ashley!
Friendly customer service provided with the the storage unit/ information I need and they also had donuts 🍩 definitely recommending to my friends
Ashley was a great help and got me in to the unit I needed so quickly!
Really great place! They’ll call you first before kicking you out. I’m sorry, I was in the Swiss Alps being cool. Here’s money.
Ashley was super helpful and gave us all the info we needed.
I feel very comfortable leaving my things here! Clean place, good location, good security
First off Ashley was amazing and so helpful. I felt taken care of from the moment I entered the office. Super grateful for her service. 5 STARS!!!!
Had a great experience renting here. I got a unit at the beginning of the month. The first day I went in Lily and Ashley were both there. They were so nice that I decided to rent here. Lily was especially helpful the next day with the rental process.
I had literally the best experience! Thank you!
Great customer service. Needed a same day rental and was able to get one and get a good deal within just a few minutes. Would recommend!
Ashley was very informative and helpful , great place to do business
Ashley was extremely helpful and very friendly. She took the time to show us our storage unit and explained how everything worked around here. The place is very clean and seems very safe. I’m glad we choose to store our belongings here and I will definitely be recommending this place to others in need of a storage place. Thank you Ashley for being so friendly and helpful!
Very understanding when I was a little late on pay. Very friendly awsome staff!
Lilly was amazing when inquiring about a storage spot. Great customer service!
Lilly is the most amazing person. My family and I have been renting a unit here for 3 months. She is always very professional and helpful. I have to say even with the stress of moving and being displaced she has helped us through this rough patch of our lives. Thank you for your help and expertise. It is people like you who make the world a better place. Thank you Lilly. You are the best!
Awesome place. Very respectful and friendly staff.
Good storage options here, clean property. Friendly face to face service or you can set up and pay contact free!
It is climate controlled. The employees are really nice. It also has a dock
These guys are great they're very helpful efficient and fast they made sure they met all my needs with excellent customer service I give you guys a 10
Update that review was done when it was Storage 365. It started out nice bit eventually turned out to be hell. My storage was robbed and one of the managers came on to me. I was kicked out and then locked out of my storage during after business hours which made it impossible to get my stuff out bc I work those hours as well. Then Public Storage took it over and started charging me rent again and locked me out completely for past due bill when I wasn't even supposed to be getting billed. This is not the first time Public Storage has screwed me. It's the third time. Public storage (all of them) is a joke. They are theives and practice unfair and shady business
Really nice storage units an inside. Jordan is really respectful and helpful.
Great place to store your stuff clean great staff
Appreciate all their moving help