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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 4501 W MacArthur Blvd, Santa Ana, CA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
One-time $29
admin fee applies.
-
5'x5'Online only price$ 89/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 89 /mo $ 119Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 89/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 89 /mo $ 119Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x10'Online only price$ 134/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 134 /mo $ 179Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 145/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 145 /mo $ 193Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
7.5'x10'Online only price$ 157/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 157 /mo $ 209Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x25'Online only price$ 316/mo
Parking 10'x25'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 316 /mo $ 421Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 329/moLarge 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 329 /mo $ 439Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
10'x30'Online only price$ 440/mo
Parking 10'x30'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 440 /mo $ 586Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
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expect at many Public Storage locations.
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Self-Storage Near Santa Ana
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See what fits in different storage unit sizes
Storage Near Santa Ana, Ca 92704
Self storage between Harbor Boulevard and the Santa Ana River in Santa Ana is located near the 405 Freeway.
Small Storage Units Near You in Santa Ana
Golf storage is popular here, so tuck away clubs in a 5x5 storage unit after a round at nearby Mesa Verde Country Club or Costa Mesa Golf Course. We think you'll enjoy having the golf bag stored outside the confines of the trunk of your car.
Cox Elementary School families looking to declutter can store all-ages recreational gear in a 5x10 storage unit for play at Mile Square and Centennial Regional parks. Behind the athletic equipment, hiking gear, archery sets, fishing tackle, beach umbrellas, kites and picnic items, store holiday decor and off-season garments.
Medium Storage Units Near You in Santa Ana
Residents of the Havens and others sharing apartments nearby can stow duplicate furniture in a 10x10 storage unit, including couches, coffee tables, dining sets and extra kitchen equipment.
These storage rentals are also useful when downsizing so you can take your time deciding what to keep and what to pass along.
An outdoor 10x15 storage unit is ideal for storing your long kayaks, canoes and stand up paddle boards as well as dirt bikes and other ATVs. Drive-up access makes it super easy to load and unload for daily paddling trips or frequent riding excursions.
Large Storage Units Near You in Santa Ana
Homeowners around Segerstrom High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit. These roomy storage rentals can hold the contents of a three-bedroom home if you are in-between residences or just moving to the area and still house hunting.
Climate Controlled Storage Units Near You in Santa Ana
Indoor storage units, climate controlled storage units, and outdoor units are on-site in a wide range of sizes.
Vehicle Storage Units Near You in Santa Ana
Self storage at this facility also includes covered car storage as well as roomier spots for RV & boat storage. Launch your vessel into Newport Harbor nearby for a cruise in calm waters or access to the open ocean, whether for fishing trips or harbor hopping up and down the coast.
We are close to Fountain Valley, Costa Mesa and the South Coast Metro area, which is now home to the Orange County Museum of Art.
Use our eRental program to book a contactless move-in and start getting organized today!
If you are still looking for storage units near you in 92704, we have more storage units nearby on 17300 Newhope Street Fountain Valley, CA 92708 and 8885 Riverbend Drive Huntington Beach, CA 92647.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 689)
Susana is so awesome getting us what we needed and singing us up so fast thank you so much for your help.
My family and I are very happy with this location! I feel like all of my belongings are definitely secure. And Susanna at the front desk is awesome! She is always so kind and always goes out of her way to help out with any info, questions or concerns. Definitely 5 stars for this location and 5 stars for Susanna!!
Emery was my Public Storage assistant and he was a huge help getting a spot to park my boat. I had issues completing my reservation online due to a some 3rd party cookie thing on my phone. But, Emery stayed until our issue was resolved and showed us our spot before going home for the day. I truly appreciate the assistance.
Susan, she always works hard and provides such great customer service, plus she is always kind and considerate of others, she is the most kindest and hardworking worker I've ever seen.
Thank you,
Huy
I'm really thankful to be moving here because Susanna, the front desk lady, has been very helpful. I'm coming from a kiosk location where sometimes she would show up to help along with others. She has consistently been helpful. I'm just glad to see a familiar face. She assisted when our Kiosk location didnt have a worker helping bc its a kiosk and thats how it works, with automatic payments difficulty, and standing by customer service when we were late leaving one day and noticed it was not us but kindly reminded us to set an alarm 30mins beforehand to avoid future problems . I can not be more glad to see Susanna works at this location primarily. I bought her a coffee and pastries one day so she can hopefully see how important she is to us. She adds a mom-and-pops type of feeling to a large corporation. Maybe I'll try to get a photo of her one day to give her a proper shout-out!
Susanna was very competent and service oriented. A great experience.
I do not often write review but I think I would share my experiences at the Public Storage this time …
I have been going to our rental unit at the Public Storage facility in Santa Ana more frequently than before. I was surprise to see how well this facility is maintained and keeps clean especially in the common area like the restrooms. I notice one of the staff, I believe her name is Suzanna, who does foot patrol around the premise regularly. Seeing Suzanna does her round regularly, it makes me feel that PS has genuine concerns about my safety while I am on the premise even though the facility is secured. I am much appreciated that. Another thing about Suzanna if I may add, she is very attentive to the customer. One time, I mentioned to her that the restroom by the front door needed attention when she happened to walk by my unit, she said “Thank you” and took care of the issue promptly. I believe Suzanna wears multiple hats at work. I think she is in charge of the facility. If she is not, then PS please promotes her. She is a good employee and the good employee to keep. Thank you.
Susanna was great! She was able to find me a great space at a tremendous deal. I really appreciate it. This location saved me a lot of headaches. Thank you very much.
Updated 2025
I recently picked up a 10x10 unit. As a current customer. I know all the staff are super helpful. Emory, has been very attentive to my storage needs and a pleasure to work with.
Thank you everyone.
David helped me out a lot
David was friendly and helped us out to sign up and move in!
Susanna and Emory awesome people to deal with would highly recommend this place and very friendly people
I finally closed out my storage at the 4501 W. MacArthur Public Storage location. I can't tell you how much I appreciated the Manager Susanna over the last few years. I am a senior citizen and sometimes needed help . She was always so kind and pitched in with an assist at my locker, making sure I had a cart when I sized down and this last time when I moved out. Susanna is a professional, efficient manager who greets customers with a smile and willingness to help.
Susanna is an excellent representative for Public Storage.
I highly recommend Manager Susanna and this facility.
Suzsanna is amazing! So professional and kind!
She definitely needs compensation for wearing multiple hats!! Can’t thank her enough!
Susanna is the best!!! Very helpful with all my needs, very patient and attentive and keeps the building very clean.
The ladies working my at the desk are the best! Everything went so easy and fast I really recommend that storage place to anyone!
I have been a customer at this location for several years and have been very happy here. I particularly appreciate manager Susanna's responsiveness and helpfulness. She has always conscientiously addressed my account inquiries.
I would also like to say a word for the facility itself. The building at this location is air conditioned, a feature that is worth it's weight in gold because it not only makes unit access more comfortable, it filters the air so that there is significantly less dust than I have experienced in long term storage elsewhere.
Thank you again to Susanna, and all the Public Storage employees who maintain this property so well.
I would highly recommend. Wonderful staff, very clean, and safe facility. Thank you very much for the extra hard work.
Susanna is the best. Ask for her whenever you’re here! I have no parking issues with either of my 2 spots here. Susanna works things out and keeps everything right on track. She is a great person, extremely hard working, sweet, kind and always extremely friendly and nice! Susanna is a true asset. Thanks Susanna!
Susanna is heaven sent she helped me so much, I can tell she cares about her customers. She’s awesome.
Susanna she was berry helpful
Kat was super friendly and helpful and made the rental process quick, smooth, and easy. Good unit size for a good price.
Susanna was amazingly efficient and friendly!! I would definitely rent from her again if needed๐
:-)
Susanna, was very helpful and attentive to details ,she's very knowledgeable when it comes to the units,very happy smile and great costumer service, public storage on McArthur is a very safe and clean place to be
Susanna is awesome! She has great customer service, very caring and helpful with any questions/concerns that I have. I 100% recommend this storage facility and consolidating with Suzanna for your needs.
Moving your things back in storage in December could be considered somewhat depressing, but I headed back to the PS on MacArthur where we had a unit for a year, last year. I was met with the same meticulously clean facility and by Susanna, who walked me through getting my units, while sharing some meaningful conversations about life and all its joys, despite its complexities. She toured me around the halls, letting me choose my units and we sailed through the rental process, while still chatting away. I came in feeling down, and after some good laughs and feeling secure with my belongings in a safe place, I left happy.
In life, the true treasures are the people you connect with along the way. ๐
Susanna, very good Manager keeps properties clean recommended storage.
Susanna was such a pleasure. She showed us around while their system was down, the facility is very clean! Online they have specials and will give you a great rate! 10/10 recommend!
Susanna, was helping through all the process on renting a space for our trailer. Also she has a very good customer service.
Susanna was the best
She made the enrollment process easy and got me set up quickly. Excellent customer is what I experienced
Susanna es una buena persona y mi ayudo mucho
Susanna was very helpful finding parking space for my needs I recommend this facility customer service is great..
Susanna is amazing!!! So helpful! Walk me through every step of the process and always available by phone.
I needed a parking spot for my truck immediately. I’m a mover and just like a movers schedule it’s hard for me to find time to do much else then work. I spoke to Susana on the phone ( I hope I’m spelling her name right,) and she told
me to just make it in whenever I can and she’d help. A week later I show up at 4:55, 5 minutes to closing and she is there to open the door for me. She stayed late and really helped me. People like this are few and far between these days. 5 stars, thank you Susana!
Susanna fue fantastica en su servicio WOW
Susanna TRUTH 100 PERCENT GREAT SERVICE TRUTH
Gracias Susana por ayudarme eres buena persona le doy un 10
Susanna was extremely helpful and very thorough! The whole process was very smooth. I would highly recommend using Public Storage.
TERRIBLE TERRIBLE LOCATION. Claims to be climate controlled but is hot most the time. Leaks from the roof. 3 carts that always get lost. Constantly waiting an hour just for a cart. Overpriced storage facilities. Don’t waste your time here.
Susana was wonderful and super helpful with finding us the perfect spot for our boat. Best service ever at a storage facility. Thank you!
Shout out to Susanna such an amazing person for helping out with such a great attitude!!
"I had an excellent experience with this service! The team was incredibly supportive and efficient. They handled my inquiries promptly and professionally. I highly recommend them for their outstanding teamwork and dedication to customer satisfaction."
I can't say enough good about this particular public storage. In December 2023 I was desperate for storage. I overestimated what would fit in my apartment and only had a few hours to find a solution before I needed to return the moving van. Susanna, the manager was totally amazing, compassionate and got me fixed up on record time. When I left today, as I have moved to Arizona she was there with warm wishes and a smile and genuine caring send off. Thank you!
First thing I noticed Susanna smiled when we walked in and was very friendly and helpful over the phone we rented what we needed today for my business truck I highly recommend her look forward to being a long term customer
When looking for a storage unit we had lots of storage facilities to choose from in the area. We chose this location because of the customer service we received. Susannah assisted us and she was great! She has a professional demeanor, friendly disposition, and lots of helpful suggestions. We can't thank her enough!
Susanna is a great person she is very helpful thank you Susanna
Susanna es una persona muy amable con un execlente servicio al cliente y es muy attenta con Las preguntas que le hacemos muy servicial le doy 100 juntos muchas gracias Susana
I always have a great experience in renting and moving between units at this facility and have a great relationship with one of the reps. I am a long time customer.
Property manager Susanna was very helpful.
Wow! Susanna made the difference for us she is one of the most servant, kind, responsive, nice person at this company if I could I would hire her. She brings most customers to this company she should be promote or at a minimum a good raise . Without her help we would not have stayed.. thank you thank you
I worked with Susanna to find storage that would work best for me. She was patient with me while I looked at several different sized units and walked me through the process to find the best possible pricing. She is professional, helpful, and an asset to Public Storage.
Kat was extremely helpful with my move in process. She literally knows this place head to toe!
Susanna una atención muy muy buena ,les recomiendo que hagan el trato con ella
Susanna nos ayudo con el servicio ella es muy amable, paciente y muy linda me ayudó con todo aclaro nuestras dudas. En mi opinión, les recomiendo hacer sus rentas de unidad con ella es adorable y muy amableโบ๏ธ!
Nice and professional!
Susanna es.la.Mejor.persona.entodos.aspectos.Ella
Es.bes
Great experience with Susanna, she does an awesome professional job, helping customers wherever she can. Highly appreciated.
Susanna is very kind, knowledgeable and friendly. She helped us rent a space a few months ago. We really like the space and appreciate her help very much.
Susanna, the manager helped me with a transfer to another storage locker. She guided me thru the online app to help save me money! She truly Is a person who loves her job and shows it with great spirit and a smile. Every time I’ve come into the property, she is upbeat and truly cares about the customer. Haven’t had such great customer service in a long time!!!!
Susanna is wonderful she help me get my new space
So happy I stopped in here today, this facility was exceptionally clean and Susanna helped me. She went above and beyond to show me the units and explain everything. Susanna was very knowledgeable and professional. I highly recommend this location and ask for Susanna :)
SUSANNA very good helph
Hear Ye Hear yall, I came by the Public Storage couple days ago ,checking on Storage prices and Ms. Susanna is an Exceptional and genuinely Honest Employee and I am recognizing her as the Person and Human being that she is, along with her expertise and experience with the Public Sector ,thank you Ms. Susanna for your service.
Thee Counselor
Susanna is sooo wholesome in the way she interacts with me every time I drop by. I’ve only been a customer here for 2 months, but I already foresee a long standing business relationship. She is so sweet and sincere in the way that she anticipates and fulfills needs. I’m in awe that Public Storage has such an incredible servant leader on staff. She deserves all the recognition and accolades!!!
Susanna has been very helpful process has been smooth and she went above and beyound to make sure I got a great space at a great rate. She is extremely honest helpful I recommend this storage facility give this girl a promotion . She is very genuine I appreciate the personal care she puts into her job thanks susanna!
Susanna, @ 4501 W. MacArthur has been very helpful. However Susanna will go too another level of professionalism, to make sure I'm taken care of. This is why we will stay with Public Storage. Thank you Miss wonderful! :)
I had the difficult task of switching to a new storage praying to find something closer to home and had limited time to do it. I found Public Storage on W. McArthur and I couldn’t have been more satisfied. Thanks to Susanna, who was a God-send and served me and my family extremely well. She was patient, she made sure it was exactly what we needed and she even stayed after hours to complete our rental her explanations were thorough and she has such a great personality. Just wanted to shout you out girl! Thanks again for making the move smooth. Your AWESOME SUSANNA!!!
Susanna is an absolute angel and needs to be promoted! She was helpful, patient and extremely understanding. Great representation for public storage!
The service at Public Storage is excellent. Susanna is very professional and assisted me in choosing the appropriate storage unit for my needs. I would recommend this well kept storage facility!
Susanna has been very knowledgeable very friendly great customer service I suggest you give her a raise. I suggest this facility if you need storage.
My experience with Public Storage was exceptional from beginning to end. Susanna (Front Desk) was on top of it. She was very informative and explained everything in detail. Got a great price for the unit:) I will definitely recommend Public Storage especially at the Santa Ana location ๐
Very positive experience. The manager Susana was unbelievably helpful. I will be recommending this facility to anyone I know with storage needs
Kat James
Outstanding service
Thank you
Susanna was very helpful in renting a storage space. Highly recommended!
Susanna is very conscientious and is always keeping the property extremely tidy. She is a joy and to deal with. Hopefully she reaches her life goals in whatever she does in life.
Susanna was very helpful helping me find a perfect unit for my storage needs i highly recommend this place..
I had a really great experience with Susanna the best customer service rep very knowledgeable and sweet person to work with. Thank you Suzanne.
Susana muy buena persona es muy amable con los clientes
Susanna has wonderful customer skills! She stayed with us throughout our entire rental expierence. She's an asset to your company! Thank you Susanna
We came by this weekend to rent a unit. Susanna was amazing. She throughly walked us through the process, and did so, with a smile and positive attitude. I highly recommend stopping by. She was fabulous!
Susanna was amazing when we got our first storage unit. Super friendly, and helpful. Would recommend this location to anyone interested in getting a storage unit.
Thank you Susanna for all your help and professionalism. You went out of your way to provide extra help when it was needed. I appreciate you!
I had a really great experience moving between locations. The MacArthur location is incredibly well maintained, and Susanna is HANDS DOWN the best customer service rep I've worked with in...I have no idea how long. Seriously, as long as she's running this location, my unit would be cheap at twice the price!
Susanna is a fantastic property manager! Courteous, prompt, patient. The property is clean and secure.
Susanna was very helpful she gave me options for other facility’s at a cheaper price with no pressure to rent. I decided this public storage was the best fit thanks Susanna.
Susanna
She helped to find a good spot for my truck and helped me to back up my truck she is awesome
I would love to thank Susanna, I love her customer service. She was amazing in helping us with moving in to our new unit and the supply we needed. Thank you Susanna for all of you help and professionalism.
Price hikes are excessive. My unit is now more than double what they rent current similar units for.
I've been a customer here about 4 years. 10x15 unit.
--Initial price with insurance was $233.
--9 months later increased to $255.
--12 months later $291.
--12 months later $393. Prices online at that point significantly less.
--I ask if they can do anything, they brought the price back to $291.
--3 months later, the price hikes back to $393.
--6 months later it hiked to $467. Prices online about half. I ask if they can do anything, they decline.
--Prices online today for similar 10x15 unit, $219 with insurance.
I finally just booked one of the online units for $219 and will physically move my stuff from one unit, down the hall, to the other. I asked if there was a way to avoid going through this exercise and just give me the price that they are currently asking for rentals, and they said they could reduce my rate down to $375 but no more.
Periodic price hikes are one thing, but for them to get to the point where the unit of someone who has been around for 4 years is more than double the price of a similar unit currently online is horrible.
Facility itself is fine and the individual people working there are nice, which is why it doesn't get 1 star, but the pricing practices are a just a bad way to treat customers.
Susanna, who manages the Public Storage located at 4501 MacArthur in Santa Ana, CA recently provided me with efficient and excellent service, when I needed a solution to a storage problem. She is very friendly and knowledgable, and supplied all the right answers at the right time.
I hope Public Storage rewards its employees with holiday bonuses, because this young lady surely qualfies for one. She rocks!
Hi I’m. Frederick Le Ro at public storage fountain valley. Suzanna was the best sweetest manager. She helped me with downsizing my storage unit. And helped save me money I think she is the best employee ever. Thank you Suzanna. ๐
Susanna is a blessing!. She was so helpful I would recommend this public storage to everyone.Thank you
Susanna was super helpful and sweet setting us up and giving us all the information!! TY
Susanna made the whole process so easy and simple at explaining the different units they had available and took the stress off my shoulders
Es la primera vez que estamos rentando un espacio y la señorita Susana ha sido muy amable. Desde la primera vez que me contacte con ellos han hecho seguimiento de mi reservacion ya que no contaba con algunos documentos ella ha sido muy atenda comigo yo no hablo inglés y ella muy poco español pero ha hecho lo posible que yo comprenda todo el proceso y me ha contestado todas mis dudas y preguntas quede muy contenta por que se ve que le gusta su trabajo tiene muy buen servicio al cliente Susy si lees esto muchas gracias por tu amable ayuda! Bendiciones
I believe it was Susanna who was at the front desk and she was so amazing coordinating the safe storage of my rv. Definitely a great manager!
Susana is the best . She's loves her job and it shows . Really kind and friendly and always receives you with a smile . There to help out with any questions or concerns . And keeps the property clean .
Susanna is a quality, effective employee who is very friendly & thorough. She's also so nice & she set us up with a great secure space! Everything was fast and easy! Thank you so very much Susanna!
Susanna was awesome! I couldn't fit my trailer into the spot and she hooked me up with one that worked in spite of my trailer backing impairment.
Susanna was very helpful. Appreciate the help and making it an easy process.
Susana... excellent customer service agent... was able to inform me with the things needed for a smooth move in.. thank you Susana
Susanna did everything to help me get RV space. She
was great
Susanna. Es una persona muy amable, me ayudó muy rápido con mi proceso para obtener un espacio. recomiendo altamente a Susanna ๐
Susanna was amazing. She went above and beyond trying to accommodate my needs. Unfortunately, they did not have any units available for my items to be stored. But she did referred me to another public storage. SUSANNA WAS AWESOME !!!
This facility is beyond clean and safe. Not to mention the staff that works there. Great customer service, Susanna!! I finally picked a storage I liked. Anything that is needed, Sasanna, is there. No waiting either . Definitely come to public storage and speak to Susanna, she's great And will accommodate your needs
Great stuff, her name is Susanna , she is nice and she give me a great service. Thanks a lot . ๐
Susanna was very nice and helpful ๐ค
Susana Ella es una exelente persona, muy amable y gentil
Professional, courtesy and honesty. I would definitely recommend this location and please look for Suzanna. She was awesome.
Susanna was very helpful and very nice made renting storage very easy gracias Susanna
Kent and Amy were great!
Kent was amazing! He helped us figure out the app and get in our unit easily
Excellent service! Kent handled my issue and had me on my way.
Great service. Kent was great. Great communication. Extremely helpful.
Great service from Kent!
Kent made ading a parking space to my account super easy and fast! His level of support and customer service are I will continue to be a loyal customer of Public Storage! Thank you for all your help Kent, you rule!
Kents service was amazing showed us our unit and showed us around explained and answered everyone of our question. Great customer service
Kent was great
Awesome customer service
Very helpful!
David help me with my storage now I pay less on my storage. and help me with parking space for my vehicle. He is awesome thank you so much David
Worked with Kent. Was great
Thanks Kent for everything, just moved out stuff and cannot express it was to be relieved to my stuff at a same place, thank you
Kent is awesome! Very helpful, courteous and kind. He is very accessible and friendly. He makes you feel like you an appreciated customer!
Kent was SO helpful when we had trouble accessing the elevator. He walked us through the process to make sure we could do it. Great customer service!
This Public Storage is fantastic! It it very clean and the access hours are great. The manager, Kent, is so professional, and always very helpful.
Kent was the Best service he helped a lot and gave me the BEST DEAL for me.Greater Help
Fabulous service by Kent. Prompt and helpful.
Had a very pleasant experience with Kent today. Kent was friendly efficient and knew what he was talking about. I will recommend
Great service by Kent!
Always great service with Kent property Maneger.
I just stopped by again today and this is the cleanest storage facility I've ever used. The manager, Kent, does a great job!
The property manager, Kent, is extremely helpful and professional. He's been there every step of the way from move-in through payment issues. The property is also very clean and secure. Great job at this location!
Kent is very helpful I Appreciate it
Kent was amazing he was very helpful and always happy to help us . I will recommend this storage facility to all my friends and family.
Kent was very professional and I had an excellent customer service.
Thanks
Kent did a great job for us. Can’t thank him enough.
Kent from public storage is great!!!!!!
Kent was amazing for the help!
(Update) We needed a bigger space and David was kind enough to help us with the transfer the same day that we needed it. Really appreciate his help.
Kent the manager was very kind and helpful. He took the time to show us how everything worked and helped us find what was more convenient for us. Really helped us out when we were in a pinch.
Kent. The best guy ever to help me out with my starters.
Kent was super helpful and came to meet us and asked if we needed anything. He spoke to me prior and explained the gate and elevator access. It was a seamless move in. The facility is clean and new and kept up very well. Super pleased.
Great place to rent Kent always provides me with excellent customer service. I highly recommend this place
Nice place, very clean. I rented a unit to put some furniture while I move and the manager, Kent was very helpful in checking me in.
Kent was extremely helpful and very attentive in helping me rent my trailer slip and future storage unit. We’ll done sir
David who represents public storage was very professional and courteous in assisting me with all my needs.
David is the greatest.
David was fantastic thanks again for the help
David excelente servicio
๐๐ผ recomendado
Kent was SUPER helpful, friendly and considerate. He CARES about his customers!! Refreshing to have such great customer service. Would recommend this public storage, and Kent. Thank you!
My experience w Mr. Kent helping me w my storage situation was the most positive I’ve had dealing w any business, recently. His professionalism and experience made the whole process that much more pleasant. Thank you, Mr . Kent.
To Whom it May Concern,
I had questions about my storage dilemma, seemed like nobody can handle it at the time, but Mr. Kent (and his professionalism and experience) stepped in and resolved a complicated situation.
A letter of recommendation is in order.
He made my 4th. of July weekend that much better.
Thank you, Kent.
Kent was a great help!
Kent was awesome to work with. exceptional help with my storage space.
Kent was helpful! Thanks ๐๐ป
Thankful for Kent and his help and expertise.
Kent was the best and super helpful!
Kent helped us with our storage unit. He was kind, professional, knowledgeable, and courteous. Thanks so much!
David went above and beyond to make me a satisfied customer. He very polite and helpful
Kent was very helpful and courteous. Highly recommend.
Kent was amazing and so helpful thank you so much for your excellent service !!!
Kent was great with the service ! defenitely recommended thank you so much for your helpโบ๏ธ
Kent is very nice and helpful
Kent is very professional and knowledgeable!
The manager Kent was very professional, helpful and answered all of my questions thoroughly.
Kent was a Super nice guy very helpful
Kent was very helpful and made the transaction easy.
Super easy and quick process to get set up!! Kent was great!!
Best service by Kent this morning when I was getting another unit. With a child and infant. He made the process very smooth and fast. Much appreciated, Kent!!!
Kent, the Property Manager did a great job helping me out. I highly recommend this storage facility.
David thank you for your great service and being professional job
Kent was awesome
Madw process easy and smooth
Thank Upu Kent
You’re awesome!!.
Kent was helpful and made the process very easy and explained everything to me, im glad i came to this location
Easy move in! Kent was great!
Great customer service from kent thank you so much
Kent was amazing, gave us the fastest service, helped a lot, assisted with the app setup and was very friendly and nice! Overall, great place! 5 star
Kent got me a great deal in my storage needs.
Kent was very helpful to get my brother for his storage needs.
David at Public Storage was very helpful and kind!!
Thank you for all your help David five star all the way.
Kent was helpful
Kent was extremely helpful Helped me out of a huge jam He is really great and I highly recommend this storage facility because of him
Kent was super amazing in helping me get around !! Such a gentle awesome soul!!
Absolutely so relieved with the customer service I received setting up a unit at this location. As expected, dealing with the logistics of storage feels like a stressful time of life but after working with David and getting setup - I feel like all the stress is lifted and look forward their services and space.
We appreciate David he helped us out thank you
El señor David me atendi muy vien
Kent has been the best property Manager that I’ve ever had and I have had a storage space most of my adult life. He is helpful, friendly, professional and keeps this property immaculate.. I could not ask for any better! Thank you Kent for all that you do.
Kent was very helpful getting me a space in that allow me to put my boat in an out with ease every time I use it I see and talk to Kent as he makes his round picking up litter and checking the perimeter security He makes me feel safe and
Secure knowing he’s always around
Kent was very helpful and professional
Just passed my first year here, very happy with how things have been going. I’ve never had any issue to speak of. Special recognition to Kent for always helping me out and being on top of things!
I just want to say that I'm very satisfied with this place, it has a very excellent customer service. the manager Mr.Kent it's very professional and very polite with all the customers, when you have a question or need help in something, he always help you to resolve it right away. The place is always very cleand and secure, I highly recommend this storage place at this location.
Kent was very professional and caring.
Great customer service. Kent was very helpful.
Kent is superb. I appreciate the professionalism and outstanding customer service.
Kent the manager is really nice and very helpful from start to finished. He walked me through and followed up on my questions!
Kent has always been very helpful to me when I go to the storage several times a month. Good place for motorhome storage.
Kent was outstanding. He knew his product. We worked together to select the correct locker. Also,the facility was spic and span !!!! KaS
Kent was awesome.
Kent could not have been more on point. Got me in and out and made sure the vehicle I was leaving behind was always on camera. Thanks
Very good and friendly customer service by manager David.
Property Manager Kent was very helpful in assisting me reopening Public Storage App on my phone. Thank you much appreciated
Kent was wonderful to work with! So knowledgeable and easy to work with. 10/10 recommend!!
Mr. Kent was tremendously polite, helpful, and professional. I'm very impressed with the quality of service Mr. Kent provided me.
Kent was a delight to work with and a outstanding individual and a great asset to public storage company
Kent was very helpful in all aspects
Kent was very helpful in setting up my unit rental today, very much appreciated.
grwat location great service from kent? strongly recommend!
David was great! He was very friendly and helpful. He showed me the unit and I got it the same day!
Kent was the best! Came here because of him
Great service Kent was super helpful
Kent helped get my storage unit and answered all of my questions and made the process easy and simple. Super helpful!
really appreciate this guy “Kent “ thank you so much. good service and very helpful. you got 5 โญ๏ธ โญ๏ธ โญ๏ธ โญ๏ธ โญ๏ธ
The property manager Kent has been awesome. He always keeps the place super clean. He is very professional, friendly, and highly competent. I have been here since 2013 and I’ve seen a lot of managers but Kent is by far the best. I highly recommend him and this storage facility.
Kent was very helpful and made my check in easy!
Had a great experience with Kent! He made it quick and easy to rent a new storage space!
Kent is always being very helpful. He walked us through the whole process of renting a storage unit, and when we returner it, he also helped us through.
Kent was excellent and knowledgeable, great service.
Kent was extremely helpful and explained the procedure in detail.
Kent is awesome. So helpful. Always friendly.
Kent is absolutely the best. He has been great to work with.
Kent was so helpful and kind! I really appreciated him for being so attentive while my grandfather and I were moving stuff into storage. Thank you again!
Kent is doing a great job.
I recomend this storage facility on 4501 W MacArthur Santa Ana, place is clean and safe environment to park your truck and this guy named Kent he is always helpful, great guy good service.
Kent did great job walking me through all the steps needed to access my unit for the first time. The app was new to me, but he made it easy. He was very friendly and knowledgeable. He answered all my questions.
Been renting here for a long time, very clean and professional. Kent is awesome and was very helpful when I misplaced my keys. Definitely recommend this location!
This storage place is great! Kent is always so friendly, and always keeps the place clean. 10/10 recommend this PS location to all my friends and family
The property Manager Kent has always been a pleasure to work with and very communicative
Es un lugar muy accessible y con un personal muy amable
Kent is an awesome manager and always super helpful for all your storage facility needs and questions. Definitely recommend working with him for all storage needs and solutions.
Kent was great help with helping me move in to our new unit quick easy and efficient. Thank you kent.
Came in today to look for a unit. Kent helped us figure out the rite size for our needs. He was very knowledgeable and really got us settled on the right unit for us. Thanks again Kent!
Kent’s awesome
Very professional and efficient. The manager Kent is super knowledgeable and helpful. Refreshing in this day and age of business challenges everywhere.
Kent is the best. Thanks for helping me get set up with my trailer Storage spot.
Thank you very much Kent was very helpful and informative.
Thank You Kent... Excellent t Service
I am happy with this storage service, I have been renting a unit in this facility for about three years. Kent, the manager, responds quickly to your calls in giving information, and he is very helpful on any issue you may have. He assisted me very well going thru the process of renting the unit. The area is also quite and safe. I recommend renting this place.
Kent was extremely helpfull ,he was very friendly and showed us various unit options so we can make the right decision.
Kent was so helpful!
Best service and kindness with David Zelada totally Great
Great friendly service from David!
Kent was excellent to start rental space!
THANKS DAVID for the quick and easy access to my new storage! Highly recommend!
Ken tand david very professional help me get move in with the least amount of effort
Awesome job getting me organized and checking me in. Kent was the best manager I've ever worked with
Thแบฟ property manager Kent was extremely helpful and the property is very clean. I highly recommend this storage facility.
Best service Kent was great with information and getting me access to the gate
David help me with a billing issue and great service and thank you.
Kent, the property manager, did an amazing job helping us find the right-sized unit for us!
The property manager, Kent, was very helpful and pleasant. We appreciated the service.
Kent una excelente persona es la primera vez que yo vengo a este lugar y la atención al cliente realmente excelente se los recomiendo
I’m very pleased with this location, especially with Kent, one of the guys that works here! I’ve had a few storages in the past, but I usually always had the same type of experience with them, I felt like I was just another customer. Today Kent made me feel like I actually mattered, and that they really do appreciate my business. I was getting ready to move to a different location because it would’ve been a bit cheaper, and I had let Kent know that, and solely because of his exceptional customer service and such a positive attitude I decided I would stay with this public storage location. To me the most important thing is the quality of service a business provided and how you, as the customer, get treated are the most important things in a business. Thanks to Kent, this specific location won my business over by a long shot! THANK YOU, KENT!
HEY MAN Kent is the best at public storage..He helps and goes beyond!!! Very professional!! He will stop whatever he is doing to assist anyone ...I wish all public storage employees had his demeanor..He really is helpful..And very patient!!
Kent, the property manager, has always been cordial and very helpful. I appreciate his assistance. Thanks Kent.
Kent was very helpful and give an easy access to show how the App is for easy payment and access to storage, He’s very friendly and greet me as a customer ..Thank you Kent..
These Guys Great. Kent the property manager is super attentive and responsive with the needs of the tenants.
Always Helpful too.
Property is always clean.
Would recommend.
Great people, great place.
Kent is fantastic ! He was a huge help ! Safe place and fantastic service!
Great service from Kent, the property mgr. Friendly, courteous, and very helpful. Thank you Kent.
Kent was very patient 100 Percent Thankyou
Kent was very helpful
Kent was excellent. Answering all my questions. I walked away completely satisfied with his customer service
David es una 0ersona muy amable y buena gracias. Por tener esta persona amable
Excellent service from Kent! He is always pleasant and helpful! Thank you
Property Manager, Kent, was very helpful and efficient in taking care of my issue with a quick resolution.
Came in looking for outdoor storage and Kent was able to show me spots available and set it all ip
Kent was great. Went above and beyond! Highly recommended!!
David was excellent showing me around to the facility
Kent and David are truly professional and they have earned trust and confidence of how they manage the business. Because of them I will be customer of life to Public Storage.
Customer Service is Great.. My Storage was ready for me when I arrived.. Thank You Kent for all your help
Kent was great to work with. Very knowledgeable and courteous.
Had to switch our unit over from one person to another. Kent was helpful and the transition was completed with ease
Kent was really personable and knowledgeable about this storage place.
He did an excellent job getting me signed up for the lease.
Kent assisted me I renting a storage space. He was through, attentive and answered all my questions. EXCELLENT customer service.
Great facility and Kent is the best service agent ever! Always willing to help and answers all your questions!!
Kent was awesome!!!
I was impressed with the facility while driving up to it. Upon entry Kent was very polite (though busy with a customer on the phone) he let me know he’d be as quick as possible, and he was!
As soon as he was able he performed exceptionally.
David help setup the app with problem and great service.
Kent was absolutely helpful, knowledgeable, and professional! Absolutely like the customer service at this public storage! Recommend this place to store your belongings
Great place to use for storage. Kent has been super helpful and facility is kept super clean.
Certainly, the facility itself, being located near the 405, Harbor, and MacArthur, is very convenient. And it's clean and very well organized, spotless even. But it's the service and support that Kent provided that has really sold us on this Public Storage location. With so many Orange County storage locations to choose from, I'm really glad we chose this one.
David helped me from the get go with a pleasant, sweet & professional demeanor. He spoke & worked with me for four days over the phone leading up to my move in date today. 5 stars David!
Great establishment with awesome customer service Kent always takes good care of my property I would highly recommend this location for your storage needs, safe and secure.
Kent was amazing with his service was waiting on my boss’s approval for a unit and he was patient with me while I waiting on communication. He navigated multiple options for me. He even went above and beyond to show me a few units. Thank you for the awesome service Kent!
Quick and easy process to rent a parking space, all thanks to Kent!
Kent helped my dad with parking space and was very helpful with good deal.
David was very helpful and courteous. I found my self in a pickle when I needed more space than I had originally reserved and he helped me out. I highly recommend this place.
David was really helpful. He gave us a tour and answered all the questions we had :)
Kent - received wonderful service. ๐๐๐A joy to meet on a rainy day!!!
The property manager Kent was so helpful Highly recommend! Everything is so clean!
I’ve had a storage unit at this location for years. I have to say that Kent in the front office is the best! He has always been so helpful when I call. He follows up quickly with answers to my questions. He is friendly and the front office and the location is always clean. I highly recommend renting here.
Properly Manager Kent has been great. He keeps the property super clean and is always willing to help. Very professional and courteous. I highly recommend this storage property.
Ask for Kent guy was very helpful
Kent property manager was awesome helping me getting my storage very helpful!
Kent was informative and very helpful. Thank you Kent!
Kent was helpful and showed me around
Was able to get a storage hassle free and super fast with the help of David Zelada. Thanks man.
BE CAREFUL Scam and very bad customer service .. My truck parked there for two days and lost 2000$ worth of stolen tools I had to move out and they refused to refund me or to check security cameras so I had to move out and they still charged me a huge amount and send me to a collection agency that seems to be working from out of the country and risk compromising my personal information. I tried many times contacting storage manager and corporate office millions times till I got someone to answer me and I only got fake promises
I highly recommend this place! Super easy sign up and the Staff member who helped me, a gentleman named Kent, could not have been more helpful or friendly! 5 stars all the way!
Kent helped me out really quickly with my issues with my account and set me up with a new unit. Thank you
Kent was great person!
David is such an amazing person taking care of us at Public Storage. So helpful so personable also!
Kent was gracias muy buen servicio gracias
Excellent professional service from Kent who is the manager.
Kent was amazing I was previously at another storage facility that was run down and extremely rude.. Kent was very apologetic and as well as very respectful/helpful!
Kent was amazing !!
Great place. David is fantastic!
Kent great service ๐
Kent. Was very helpful and very friendly
David was great helping me with my unit and answered all my questions!
Kent was great!!! Thank Yoi so much
Chingon el servicio con el buen amigo David
Kent is a good image for public storage, they're have been quite a few managers since my stay, the experience was one of drudgety.
Kent is helpful and resourceful
Frank
I have been with Public Storage for almost a year now and the property manager, Kent, has been so helpful making the move-in process so smooth and effortless. He took the time to help me through all paperwork and made sure I was taken care of. I would highly recommend this location for storage! I appreciate his patience in making this easy for me!
Awesome service!! just look for Kent and he got your back.
Kent was fantastic I am excited to start my storage journey thanks Again!
Kent he is really good helper and costumer service thank you so much Kent for helping me
Kent was great. Highly recommend.
Kent real help me out was very professional he really did a very good job showing me the place help me get the space that I wanted
Kent was extremely helpful answering my questions. I'm a long time customer and appreciate his customer service.
I was very happy to come in today and find Kent in the office he was very helpful in helping me keep my storage unit at this location I was about to close my account but with his help I’m gonna stay here at the storage place I’m very satisfied with his customer service today today’s October 27, 2022.
Kent has great customer service! Definitely recommend!
Great service by Kent. Very informative about Public Storage. Thank you
I spoke with Kent during my recent visit and he was very helpful with good Information about my contract. He is a keeper.
If your looking for security and outstanding customer service ask for Kent and he will make your day go smoothly. Definitely recommend this storage location.
Kent is always there to help me
And very patient guys
Kent is a kind Gentlemen and very helpful providing excellent service :)
Manager Kent is very helpful and knowledgeable. We appreciate his kindness as well. Great job
Kent was verry nice doing my paper wook im verry happy wet tis service thanks Kent
Kent was awesome help! Thanks!
David Zelada was the best! So nice and so helpful! Thank you Pulic Storage on Macarthur!
Kent did a great job walking us through and explaining the public storage information.
Always clean n nice friendly workers
Thank you Natalie and Kent for the great service
Kent was very helpful.
Kent was very helpful excelente customer service
Absolutely amazing service from Kent. 110% recommend
Kent has been SO helpful since the first telephone call. He is extremely knowledgeable, patient and eager to show me all the attributes of this storage facility. It’s very clean and professional looking- even in the inside corridors. I suspect he has something to do with that. Great person to be in charge here- I’m renting a unit bc I have confidence it will be a good experience, thanks to his conscientious manner.
Kent was wonderful.. Great customer service after and very sweet and understanding
Kent was user friendly and Great๐
I have been with this storage location for years the location is great and they always have good customer service. Kent has helped me greatly multiple times and is a pleasure to speak with. Would recommend this place.
Kent was great and really helpful I really recommend this place thank you Kent for making this process easy and quick
Kent was very helpful he was able to address my concern. Big High Five!
Great experience. Just moved from out of state got storage for my RV and Kent in the office was super helpful in making sure I got everything I needed.
The manager Kent was so polite and above and beyond helpful. Great facility, excellent management and superior friendly service. I highly suggest storing your belongings here. Thank you again Kent for all your help.
Christine Santana
Very satisfied with my experience at Public Storage friendly staff always making sure clients are well taken care of. Been there for months and always very helpful. Especially Kent such a friendly and helpful person always going out of his way to help out and making sure you're well situated. Very safe location.
Kent the property manager has helped me with 2 significant issues at the facility. Went beyond the call. Has made my RV storage experience wonderful.
Decided to find storage in OC as it was cheaper. Looked at all my options and very happy with choice. Clean, great staff, and easy access from freeway. The only downside is there is limited parking to unload and only 2 carts for whole facility.
Just moved in here from a different place and am very happy! Kent walked us through the sign up process and got us a great spot. Much happier now.
Kent was very kind and helpful to me & my partner. He made sure to walk us through every step in the process to get our storage space. I would definitely recommend his service. Thank you Kent for everything!
noah and the rest of the staff were so helpful! their customer service was wonderful and the property was very clean, would definitely recommend this location.
Want to give a shout out to Kent and the crew over at this location. They made the process very smooth and stress free.
Very happy to have had Kent help us rent our locker yesterday. Walked us through everything and kept it nice and simple for us. The facility seems clean, safe, and climate controlled, which is a huge bonus.
Had an outstanding experience working with Kent at the Santa Ana location on MacArthur. Very professional, knowledgeable, helpful and tailored hour storage needs. 10/10 would rent again.
We we’re looking for a place to storage our truck and Mark help us find the perfect spot
He is really helpful and Also the place is looks really secure and clean also Mark explain to us everything we left the place with out a concern
I rented at this location for nearly six years and had a wonderful experience! The property is very spacious and clean, but above all, the customer service is amazing. I originally chose this location because it was climate-controlled, conveniently located near the freeway, and I got a great deal by booking online. I was very happy renting here, but I moved to south OC a few years back and wanted to have my storage closer to home. When I was moving out, the manager, Kent went above and beyond to make sure my move-out process was smooth and was very accommodating! Although my new storage is closer to home, it is not near as nice as this location and has much shorter access hours. We will miss coming here for our storage. Highly recommended!!
Kent was incredibly helpful, polite and efficient. He helped me install the app and made sure I knew how to use it.
Very great place to store stuff. Always secure. Kent has always been very helpful. 5 stars to this place for sure.
Great and safe place to store your stuff. Kent was such a great help and so friendly!
Clean, cool, well lit, quiet, safe. And Kent will always call you back ASAP. Great communication.
Kent and John were super helpful!
Kent was very helpful in getting me setup. Wonderful service.
Ken and Noah were great.
This location and facility is very convenient and clean. Kent is such a great help! We’ve been renting from this location for about 2 years now and he’s been the best person to work with in the office. Always a great attitude, willing to help, and knowledgeable about the units. If you’re thinking about getting a unit or need help with your current one, make sure to see Kent.
Kent is a hard working man. He tried 4 different types to install new bulbs in my unit but one is not working proper. He didn’t give up. He is friendly and most helpful to put in a work or to get it fixed.
Kent helped me today in a very positive and professional manner
Check-in was smooth and Kent was courteous and helpful. Facilities look very clean and nice.
Great service Kent is great.
Kent was well informed and knowledgeable. The facility was so clean and he showed us great directions he told us everything we could possibly need to know and made it easy convenient it safe. And he was very nice personable and gracious he’s a great asset
To your company and to us for his fabulous customer service he could get 10 stars for Kent๐๐๐๐๐๐๐๐๐๐
Kent was super helpful and knowledgeable
Do not park a vehicle in their secured lot!! We were traveling from Wisconsin to California and needed to keep our teardrop camper in a secured location for a couple of weeks. Came back to find $2000 worth of equipment stolen. They jimmied the window and opened the door. We had a side tent that I spent hours sewing and customizing that will be of no use to anyone. They also stole the Thule Dockslides for our kayaks, but the base is on the teardrop so they will be of no use to anyone either. It is simple to see it was an inside job. Who steals from people with your own interests??!! Google reviews were very good at this place. But going on Yelp is a different story and explains what is really going on here. We called police twice during the day and never came. I suspect they are tired of coming to this place. We also never heard back from management after many calls. I wish I would have checked ALL reviewing places. I would have never put it there.
Kent was very informative, courteous and took good care of us. He made the process of our space rental very smooth and easy. Thanks Kent.
Kent you are awesome! I ran into this public storage location with my mother-in-law last minute and he took the time to explain everything to us and he even walked us to the unit to make sure we knew where everything was and how to access things easily. Now a days with everything going on globally, people/companies seem to not have the time and/or staffing to really give people great customer service but Kent took his time and really made us feel special; it means a lot in today's world. Thank you, thank you, thank you!
Kent made a great job for me
Ken at this site is the best! I’ve been with this storage for a couple of months now and Ken is always there to resolve any issue I may have. Thank you Ken for your great customer service!
Kent Powell is very professional, friendly, and dedicated to working with the customer until they solve their storage problems. When I lost the key to the second lock on my unit he came up with an excellent solution, implemented it immediately, and called me the same day to let me know the problem was solved. This facility is very clean, well lit, and Kent and his staff are consistently friendly and helpful. Highly recommend. Just wish the prices would stop going up :)) Thank you Kent and staff.