Patricia is the BEST!! Helped me so much when I lost my keys. Very responsive to my annoying phone calls too. Thank you!
Big thanks to Patricia! She was on point helping me with my questions, went above and beyond meeting me at my unit, and gave such helpful information about local movers. She was fantastic! And the storage facility is top notch.
We have had nightmare issues with storage facilities in the past! But here, Patricia has not only made it doable, she has been sooo helpful with everything we've needed to do! Rolling carts appear, we got water, she's amazing! So yes! I would recommend using this facility just because of how professional and truly nice Patricia is! Hugs, Di Senn
Very great personal Patricia is, very kind, happy and hard worker. I see her always busy cleaning around. Always giving us great service.
Patricia was amazing! She was so helpful and really cared about helping us
Patricia is very attentive and very courteous- thx public storage
Arrived at location and met Jason in the office how was able to assist with access code reminder and a rate reduction. Thanks Jason for helping me out in a tough time.
Patricia at the Petaluma Blvd. South location is AWESOME! She is so helpful, unbelievable knowledgeable, and took her time to help me when I arrived at the location by helping me and she even helped by letting me know where the carts are if I needed one. PATRICIA IS A WONDERFUL EMPLOYEE!!
The staff is amazing here especially Patrica.
Patricia was outstanding I highly recommend going and talking to her made my visit more than pleasant
Patricia is the best property manager for a storage facility I've met! And the facility is very very nice and well maintained.
Friendly and thorough walk through.
I needed to change units, Patricia was amazing and helped me make the process really smooth. Great service!
Patricia was amazing! First time showing up during the day time and she was the sweetest gal! Helped me with any questions I had, asked about my memorial day weekend. I love to have good old conversations with anyone! She's rocks!
The whole crew at this facility are awesome, Micah, Patricia and Jason!
Patricia was super friendly and helpful!
Good customer service and property is clean
Patricia was incredibly helpful in helping me to set up my account and find the right unit for my needs. She was amazing.
Great customer service, the facility was clean and organized.
I rented online and they sent me all the information. It was so simple. Their app is amazing. The storage facility was clean. The unit was perfect. The lock was in there and ready for me. It was so easy.
Walked in to look for a unit. Didn't know what size for my items and the manager (female) was a great help in me choosing right one and I had a great friendly experience with my rental.
This is a very clean and well kept facility and Patricia was so nice and patient with me and my many questions and she showed me exactly what i needed. Great customer service.
Jason was incredibly helpful. He listened to my needs, understood and helped me achieve the desired result. thank you.
Patricia, was so helpful, I was having trouble with my gate code and she fixed it and even came to me at my unit I was having trouble lifting something and she helped me, she was very kind and energetic I hope she will be at the Petaluma location all the time.
Initially, when I called in, Mika
was very helpful over the phone and made me want to lease a unit. I’ve been to several and they weren’t as thorough. When I got there the following day, Jason was Helpful in finding my unit And make sure it was good to go. It’s a nice secure facility and very clean. I highly recommend it.
Well, Jason helped me, when thieves broke off the sliding metal piece to my storage, they hardly stole anything and Jason installed a new slider to lock it all, all in like ten minutes, and the friendliness and professionalism was astounding and I would highly recommend P.S. in comparison to other companies because they are basically the best. There's insurance too and prices aren't gouged. Thanks.
We came to the office and spoke with Jason and Patricia. Both we knowledgable about the units. They showed us the size we thought we would need. Explained to us about climate control units vs non-climate controlled. They told us we could either sign up with them on online. We could choose the floor we wanted also. They told us about the app for you r phone and it is super easy to use. I highly recommend them!
Great place for storage. Scott is super nice and friendly and went above and beyond to help me out getting my storage unit. Fuhgeddaboutit!
I can’t say enough great things about my experience at Petaluma Public Service, thanks to Jason. He went above and beyond to make sure everything was handled quickly and efficiently. Jason was friendly, knowledgeable, and truly made me feel valued as a customer. He explained everything clearly and made the whole process easy and stress-free. Outstanding service all around — thank you, Jason!
I had a great experience with Petaluma Public Service, especially thanks to Jason. He was incredibly helpful, professional, and patient throughout the entire process. He took the time to answer all of my questions clearly and made everything smooth and stress-free. It’s always refreshing to work with someone who genuinely cares about providing excellent service. I truly appreciate Jason’s assistance and highly recommend Petaluma Public Service!
Jason is the man. When I needed a storage unit he helped me out big time and even told me if I booked it online to get a unit it was cheaper than coming in person. He really looks out for you. Fuhgeddaboutit!
Mika was very helpful and friendly.
Mika was so great! Very friendly and helpful.
The property is nice and clean.
Mika is great! She is helpful and makes the process very quick!
Great service! Mika was super helpful and efficient!
Mika is the best, Thank you for aLL your heLp today.
Appreciate you
So far, my experience with the Petaluma Blvd. S site has been beyond expectations - staff (Geraldine, and another individual) have been both patient and informative in addition to really taking time to acquaint me with the property. The site itself is clean and appears to be well-managed.
The managers here are very nice is all i can say. I do appreciate that.
The women at this location are SO fantastic! They’re so helpful, whenever I have an issue, and always keep the place sparkling.
Overall friendly atmosphere! Mika at the front desk was incredibly helpful and thoughtful, took the time to check in on us while she was busy. Made our transfer to another unit both expedient and delightful! Went above and beyond! It’s a pleasure doing business!
Sara and Marley were awesome and helpful
I went to the public storage on Petaluma Blvd south and wanted to find an affordable storage space. The woman there named Marley helped me so much. She figured out 0 out the size I needed and she took me to the unit and showed me and it was just the right size she also helped me be able to work the gate code and we tested it to see if it work and it did and she just explained so much to me I feel at that location for about a year now and Marley is always kind helpful patient and just all around very good that place is so clean and it's so big I don't know how they do that the floors are so shiny I don't know how they keep it up so nicely and she's always willing to help with a smile she made me feel good about my lack of knowledge but she made it all fall into place so thank you Marley so much
Very easy online process to rent a space. Helpful, friendly staff on-site as well. Overall, a very good experience.
Never thought I would review a storage facility but I think Mika deserves some props. I had a ground floor space in the “B” row for a few years and always wished it was part of the “A” building for temp control reasons. I asked if the office would alert me if a space became available but assumed I would never hear back and forgot about it. A year later I got a call from Mika and was able to switch spaces. The fact that she remembered and made the effort to contact me after such a long time demonstrates her great customer service. Thanks again!
Mika was super helpful in facilitating our move to a new storage unit. Friendly and knowledgeable! Thank you!
Mika was amazing at helping me get squared away with a space!! Yay!!
Mika was very helpful in getting our storage spaces arranged. Thank You!
Great service , and super friendly!!!!!šš»
We’ve had several units here. Mika was friendly and accommodating. She really helped us out yesterday as we’re sorting and consolidating our stuff. Thank you! You alleviated our stress!
This space is clean, well managed and safe. I had to add 2 more spaces recently for an office move and was helped by Mika who made the experience quick, efficient and informative. She was incredibly helpful and knowledgeable. She even delayed her lunch so I could arrive and not have to wait.
This place is great! It has very reasonable pricing and a large number of spaces, and the third floor is climate controlled. The real highlight though was Mika, she was really kind and funny, a real bright light in our day. She helped us navigate the whole process and gave great customer service. If you ever need a representative, ask for her. She's awesome š
Excellent, clean, easy access and employee was very helpful. Highly recommend
Very clean and excellent customer service.
Clean and well organized storage place with helpful and nice staff. Mika has been especially helpful and prompt in finding new units
The staff were really helpful and friendly, and the facility is really clean. The front desk person Marleigh could not have been more competent and helpful.
I received excellent service at my recent visit to Petaluma Public Storage and
Mika and Marley were very kind and professional and helped me find the perfect size unit at a great rate!
Mika did an amazing job helping us with our units! She made the process very easy and simple, and answered all our questions. Thank you!
Mika was super helpful… made everything super easy!
Excellent customer service from Mika. She's knowledgeable, professional and helpful. The facility is clean, secure and in a convenient location.
If Vivian is in the office when you come to this super clean and secure location you are in luck! She is the best, so helpful and friendly!!
My family and I were helped with a double transfer by Mika. As we all know, moving your belongings anywhere is not fun. She made the entire process quick, easy and less stressful. We even got to choose from a few options for our new unit. Thank you Mika!
Mika and Sara at public storage we’re absolutely amazing! They went above to help me book my unit and make sure I had everything I needed to get setup with my unit. Highly recommend if you need a space you have these wonderful ladies help you!
Mika did a great job with finding the right storage unit and walking me thru the rental process.
Thank you Mika for showing unit, and its nice and clean and very helpful
Michelle made it effortless!
Thank you Michelle for the great service!
Michelle, it was very helpful in very kind.
Great experience! Clean and easily accessible space.
Very clean facility , very convenient . Marley is so helpful and so sweet , I love checking in the office to say hi to her . Very friendly and very helpful .
Great service. Marley helped me out and the whole process easy
Vivian was awesome help with an amazing personality. The storage units were great, clean, dry and secure. Highly recommend
Michelle was amazing!! I needed answers about a unit in Illinois and somehow got transferred to her but she didn’t hesitate to help me with my very time sensitive problem! I can’t say enough good things about her!! Just A+ customer service to the fullest!
Thank you Michelle!
Nice, clean building feels very safe. Wendy is amazing, she helped me out with choosing a unit that would fit me better and walked me trough the app. Thank you!
I had a good experience with this location. Super clean facility. Easy to get in and out of. When moving items in, I accidentally dropped a glass jar full of change and the woman working there helped me clean up all the glass and each every single coin.
The lady running the front office is super sweet, definitely deserves a raise
This location is always clean and organized. Staff is friendly and helpful. Wendy at the front desk is truly an asset to this company!
Clean facility and convenient location. Wendy the property manager has excellent customer service and goes well above her job duties. She is friendly, helpful and very informative. The selling point for me were the number of security cameras and secured entrances/exits.
Very clean. Temperature and humidity controlled. Easy access from the freeway and the property manager and staff is very friendly. Multitude of carts available for use.
I drive a semi for Allied an this place was great they had parking in front of the building so I could wait for my customer an the turns were wide so I had no problem getting in an out of the building, place was clean an well taken care of
I will start off by saying that this location started on a low. I won’t go into too many details but I wasn’t happy at the beginning. Wendy went out of her way to listen to my concerns, offer a remedy to the situation and was very transparent moving forward. The move out was easy and Wendy made sure everything was good to go. I do recommend this place for storage facilities.
As far as price is concerned, I don’t feel is was unfair for the space we had.
Wendy was super helpful as we were moving out of our storage unit. Facilities are clean and well maintained.
Clean, well lit facility and excellent customer service from Wendy -- courteous, clear communication. I am grateful!
Great service from Wendy. A total pro. Facility is immaculate and leverages tech with easy to use App allowing for access via phone and full management of acct. Very well done Wendy & Public Storage!
Wendy was the most helpful person on the planet
She makes Public Storage an amazing experience.
Super clean space
Great security
Love the app.
This is my first time renting any kind of public storage, and the entire moving process is stressful enough. I did not understand the logistics of the storage rental and called yesterday while I was having a meltdown. A very patient, professional and knowledgeable associate of your Petaluma location acknowledge my distress and invited me to come down to the facility today so that she could personally walk me thru the entire process. I am so relieved and thankful for Wendy’s assistance. I cannot not imagine having to try and figure all this out on the day of the move this coming week. I’m so grateful.
Safe, clean and well maintained and managed. Highly recommend this as a spot for your storage needs. Thanks to Wendy for all your help!!
Wendy is the BOSS and took care of my move in/out with some unforeseen issues that would have been super stressful had she not been around. Facility is clean, secure and well run.
Wendy was the best and most accomodating ive ever experienced at storage. Highly recommended and if Wendy is there definitely talk to her because she’s rad!
I had a bigger unit at this location and wanted to move to a smaller unit. Wendy made that possible with no hassle and totally professional! Anything you need at the Petaluma facility Wendy is the person to take care of you. Thank you Wendy
Really nice, friendly people. Clean, secure space. Had a great experience and would definitely recommend it.
We just moved to Sonoma County. Wendy was awesome. She answered all our questions and even gave us hiking tips. Thank you Wendy for the bottles of water. You’re the best!
This facility is super clean and functional and Wendy in the front office is always available to help if I need anything. Feel very secure and happy with everything here and after previous experiences at other places that have not been so good I am especially grateful for it.
This facility is secure and clean, and the staff is super helpful. Wendy helped me find the unit I needed and renting it was very quick and easy. Would recommend.
Thank you Samantha. I inadvertently left a unit open. Samantha caught the problem during her rounds and immediately notified me via phone. All within an hour. I love the customer service and Samantha pleasant disposition. Again, Thank you.
Assunta at PS Petaluma Blvd. So. was extremely helpful in a tricky situation. I really appreciate the diligence and dedication to helping me with my unique situation.
Melissa has been amazing during our extended storage rental. Always super friendly, polite and resourceful troubleshooting issues with corporate to help folks like us while we were off-site.
Melissa made the mundane fun!! Great customer serviceš thank you!!!
Great experience! Melissa was a fantastic help. Quick and easy, definitely would reccomend this facility.