Alma at the Pasadena Halstead location was very helpful kind and professional.
Thank you Alma! Alma is fantastic! She's always so nice & helpful. Alma is such an asset!
Have been at this location for almost 4 years now. Have never had an issue, any questions are always answered by the friendly staff especially Alma.
always a great experience here, thank you Alma
Thank you alma for always helping!
Phil was very helpful in my quest to find affordable storage units.
Thank you alma for such a professional and quick service always very clean property
My public storage experience has been great. Good service and always a happy face from Alma. She takes care of all of your needs, by providing the best service and answering your questions with the best of her knowledge and patience. Glad that i got the chance to be serviced by Alma.=)
Propiedad siempre limpia buen servicio de alma
Alma has always being very attentive to my storage needs thank you very much deserves 10 stars!
Property is always kept clean by alma so easy to access :)
Alma and Phil very helpful nice people!
Ms. Alma goes out of her way to deliver outstanding service.
I am grateful for her patient, friendly, competent helpful ways.
Thankyou.
Friendly service, thank you Alma
I being there couple times helped by Alma and Phil different occasions both of them treated me very well , clean location, and easy access to your storage.
Alma was the greatest. She is so helpful and professional. This location was great. No bugs and clean.
Alma was awesome and provide excellent service. It was seamless and she was extremely pleasant and helpful. Awesome, awesome, awesome!!!!
Friendly, always helpful, sincere and personable
Alma was very helpful and helped out getting me a storage unit quick
Great experience with Alma! She's professional, efficient and got me what I needed within minutes. Highly recommend it!
Customer service from Alma is always superb, she is very professional and answers all my questions. Thanks you for her professionalism and kindness she is a champion! 5 Stars!!!
Alma is very helpful and courteous
Alma is the best! So friendly, smart, helpful. She deserves all the stars
Thank you Alma for your help on our new unit!! Your are so kind and helpful!!!
Thank you Alma for the great service!
Been using this place for years! Alma is wonderful and super supportive of requests and questions.
Always very helpful and welcoming thank you Alma:) i will be coming back here to rent next month
Thanks Alma for helping me today
Worst storage company, worst l location of worst storage company, worst customer service.
I like that most of their units are drive up... Place is always clean and well secured. I wish I could get stuff out 24/7 but 🤷♂️ otherwise my only gripe is the 40% bump on my monthly now...
Came and went...no one home!
I was down the street nearby helping a friend move and I mentioned to him there’s a public storage close by with packing supplies and we go there was a familiar face Jackie I met her at another public storage very nice and helpful thank you!
Thank you Alma. The best manager.
Almira, with the superb customer service for the win!
10 stars to Alma, she was very informative, patient and kind when I signed up for a unit.
The service is always exceptional whenever i go there to pay my bill or check on my storage. Alma is very helpful and always respectful. She has always been an exceptional representative of public storage and is the model for proper client contact.
Alma is the kindest and hard-working person I've ever met. She follows up my calls, answers all the questions I had, is polite and efficient. She is always cleaning whenever I see her at the storage and that's why this location is really clean all the time. I read other people's reviews and I have to agree with them. I chose this storage because of her!
Alma is awesome great customer service.easy to work with :)
Thank you to Ms.Alma she was the best and always answers all my questions about the storages 😃 great service !
Always the best! Thank you alma!
Quick service,nice customer service thank you Alma!
Crystal was helpful and answered all my questions providing excellent customer service.
🤩 super impressed by the woman working at this property Alma. My father called in to see about possibly lowering his monthly dues. At first I didn’t think it would be possible until I saw that we got approved for a discounted rate. This property manager went above and beyond with our needs.
Posting an update to this review.
i must say Public storage has gone above and beyond with keeping access to not only to the units open, but as well as the office here. its quite surprising given that this area isnt the safest. looking from a business standpoint the liability they are willing to take is great for me. Alma has proven time after time that she is a great property manager and keeps this facility running in tip top shape.
Muchas gracias Alma por su ayuda
I often come to this Public Storage place to help a elder lady friend who has a storage unit that she has all of her decorations for all the Holidays and season's of the year. I mean it's just ok. Regular storage place. Come to one and they're all the same. With inconvenient rules and have to put your code in every time to enter and exit?? But why the exit???!! Just inconvenient. They should have it open as you pull up to exit. But NO, ya have to get out of the vehicle after working for like an hour or sometimes a hour and a half. Sometimes almost falling out of the vehicle!!?? REALLY?!! That's the only complaint I have with Public Storage. This is Chuy aka Jesse Vara Viramontes signing out for now from Alhambra Town SGV=VSGR With Respect
Few days ago my mom and I came in not knowing office was closing in 2 minutes and Alma help us very patiently,we never felt rush to leave she even help a gentleman that got there as we were leaving.great customer service !!!
Gracias Alma por su buen servicio!
Thank you Alma for always being so helpful,patient and professional=]
After calling around multiple storage places and starting to feel stressed out I called here and Crystal was available to answer all my questions and concerns right away, she was able to deliver pricing information about types of locks and basic information that the other storage units were unsure of.. Thank You Crystal!
Alma is the best! Outstanding customer service. She’s always there to help you if you have any questions or concerns. Thank you so much!
Customer service is great! I have been a customer for multiple years Alma is wonderful. I recommend public storage highly
Beatriz is most helpful! Great service all around!!
I Love Alma!!! Shes the best I had some really bad experiences at the public storage and Alma has always been that helping hand when I needed. She deserves the employee of the year award for he caring and compassion. Thanks for making our rental time here an great experience
Alma thank you for your help today =)
Thank you very much Alma and Jose for the great experience I had here at your public storage, I’ll definitely recommend this storage facility for everyone who is moving. 5 star services
Alma always provides great customer service!
Back again, thanking Alma for her great customer service! She always explains everything well and makes transactions simple and easy!
Jose was a great help in getting me a storage, would recommend him, thanks!
Thanks alma for your help :)