Public Storage Self-Storage Units at 150 N Halstead Street, Pasadena, CA
150 N Halstead Street Pasadena, CA 91107
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 176/moSmall 5'x5'
$ 176/mo $ 176Best Price LabelHurry!
- Inside unit
- 1st Floor
5'x10'Online only price$ 211/moSmall 5'x10'
$ 211/mo $ 211Best Price Label2 unit left!
- Inside unit
- 1st Floor
10'x15'Online only price$ 457/moLarge 10'x15'
$ 457/mo $ 457Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x20'Online only price$ 558/moLarge 10'x20'
$ 558/mo $ 558Best Price Label2 unit left!
- Outside unit
- Drive-up access
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
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Pasadena CA 91107
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Self-Storage Near Pasadena
Resources from the Help Center
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See what fits in different storage unit sizes
East Pasadena Storage Units Just off the 210 Freeway
This Public Storage in Pasadena on North Halstead Street has plenty of units to hold a wide variety of items, whether customers are looking for spaces to accommodate a collection of derby hats between races at Santa Anita Park, or to stash hiking gear during the off season in the San Gabriel Mountains.
A manager lives at the storage facility in the 91107 zip code to oversees the nearly 340 units with care. Indoor and outdoor storage options are offered in small to extra-large sizes. There is also car storage. The facility has keypad monitored front-gate entry.
Even a large collection of the largest derby hats topped with layers of feather and fluff will fit in the 10-foot-by-30-foot unit at this facility after race day!
The storage spaces are an easy drive from Hastings Ranch, Sierra Madre, Arcadia, East San Gabriel, Kinneloa Mesa.
- Single-story building allows for easy access to all units
- Indoor and outdoor rentable spaces
- Sizes as small as 5-by-5-feet
- Customers have access to free moving carts
- Boxes available to purchase in the office
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 357)
Thank you Alma. The best manager.
thank you Alma!
The service is always exceptional whenever i go there to pay my bill or check on my storage. Alma is very helpful and always respectful. She has always been an exceptional representative of public storage and is the model for proper client contact.
Alma is the kindest and hard-working person I've ever met. She follows up my calls, answers all the questions I had, is polite and efficient. She is always cleaning whenever I see her at the storage and that's why this location is really clean all the time. I read other people's reviews and I have to agree with them. I chose this storage because of her!
Alma! Thanks for your professionalism
Alma is awesome great customer service.easy to work with :)
My public storage experience has been great. Good service and always a happy face from Alma. She takes care of all of your needs, by providing the best service and answering your questions with the best of her knowledge and patience. Glad that i got the chance to be serviced by Alma.=)
Always very helpful and welcoming thank you Alma:)
Thank you alma for always helping!
Thank you Alma!
Thank you Alma for your help on our new unit!! Your are so kind and helpful!!!
Thank you to Ms.Alma she was the best and always answers all my questions about the storages 😃 great service !
Always the best! Thank you alma!
Angel was super helpful
Quick service,nice customer service thank you Alma!
Crystal was helpful and answered all my questions providing excellent customer service.
🤩 super impressed by the woman working at this property Alma. My father called in to see about possibly lowering his monthly dues. At first I didn’t think it would be possible until I saw that we got approved for a discounted rate. This property manager went above and beyond with our needs. Posting an update to this review. i must say Public storage has gone above and beyond with keeping access to not only to the units open, but as well as the office here. its quite surprising given that this area isnt the safest. looking from a business standpoint the liability they are willing to take is great for me. Alma has proven time after time that she is a great property manager and keeps this facility running in tip top shape.
Muchas gracias Alma por su ayuda
Alma is very helpful!!!
Thank you Ms. Alma!
Thanks Alma for helping me today
I often come to this Public Storage place to help a elder lady friend who has a storage unit that she has all of her decorations for all the Holidays and season's of the year. I mean it's just ok. Regular storage place. Come to one and they're all the same. With inconvenient rules and have to put your code in every time to enter and exit?? But why the exit???!! Just inconvenient. They should have it open as you pull up to exit. But NO, ya have to get out of the vehicle after working for like an hour or sometimes a hour and a half. Sometimes almost falling out of the vehicle!!?? REALLY?!! That's the only complaint I have with Public Storage. This is Chuy aka Jesse Vara Viramontes signing out for now from Alhambra Town SGV=VSGR With Respect
Few days ago my mom and I came in not knowing office was closing in 2 minutes and Alma help us very patiently,we never felt rush to leave she even help a gentleman that got there as we were leaving.great customer service !!!
Gracias Alma por su buen servicio!
Thank you Alma for always being so helpful,patient and professional=]
Thank you alma for such a professional and quick service always very clean property
After calling around multiple storage places and starting to feel stressed out I called here and Crystal was available to answer all my questions and concerns right away, she was able to deliver pricing information about types of locks and basic information that the other storage units were unsure of.. Thank You Crystal!
Alma is the best! Outstanding customer service. She’s always there to help you if you have any questions or concerns. Thank you so much!
Customer service is great! I have been a customer for multiple years Alma is wonderful. I recommend public storage highly
Beatriz is most helpful! Great service all around!!
I Love Alma!!! Shes the best I had some really bad experiences at the public storage and Alma has always been that helping hand when I needed. She deserves the employee of the year award for he caring and compassion. Thanks for making our rental time here an great experience
Alma thank you for your help today =)
Thank you very much Alma and Jose for the great experience I had here at your public storage, I’ll definitely recommend this storage facility for everyone who is moving. 5 star services
Alma always provides great customer service! Back again, thanking Alma for her great customer service! She always explains everything well and makes transactions simple and easy!
Ms. Alma goes out of her way to deliver outstanding service. I am grateful for her patient, friendly, competent helpful ways. Thankyou.
Alma is very nice to help me get storage today ，thank you so much！！
Jose was a great help in getting me a storage, would recommend him, thanks!
Thanks alma for your help :)
Muchas gracias Alma la propiedad siempre luce limpia
Great service from Jose! Super helpful and informative :)
Good service from Jose
Thank you for your help Alma I appreciate itttt
Alma is always great,helpful and friendly amazing customer service
Thank you Alma
Patiently waiting for a space to open up. Alma always has this property nice and clean!
I HAVE TO SAY ALMA AT PUBLIC STORAGE HAS EXCEEDED MY EXPECTATIONS BEFORE I MET ALMA IT WAS A FEW EMPLOYEES THERE THAT WERE VERY RUDE AND IN MY BOOK THEY WERE LACKING CERTAIN CUSTOMER SERVICE SKILLS. ALMA IS THE REASON I HAVE CHOSE TO CONTINUE BUSINESS WITH PUBLIC STORAGE. SHE IS AWESOME WITH PROBLEM SOLVING SHE IS VERY THOROUGH AND SHE IS TRULY AWESOME WITH FOLLOW UP CALLS. I WOULD DEFINITELY RECOMMEND THIS FACILITY ITS ALWAYS VERY CLEAN THE REST ROOM IS ALWAYS VERY CLEAN WHEN I HAVE OBSERVED IT. NEXT TIME YOU STOP BY AND SAY HELLO TO ALAMA I GUARANTEE YOU WILL TRULY UNDERSTAND AND FEEL MY REVIEW. THANKS ALMA IF YOU GET TIME TO READ THIS. SIGNED-LATREASE C.
Thanks for the service! Really nice staff!
Alma is the best
My experience at the Halstead location has been excellent from moment I made my initial inquiry phone call. Alma was super helpful, friendly and willing to help from the very beginning. She has provided superior customer service, exhibits professionalism and is customer-centered. She is proactive and goes above and beyond to help her customers. She is always pleasant, helpful and efficient. She is a great representative of your company.
Even when having to work on the 4th of July, Alma provides the same cheerful service to her customers.
Alma is such a doll! She’s very friendly and she knows her stuff! If you get a chance to book a storage room with her you won’t be disappointed. She’s very informed! Very professional too. I’m glad I book a storage room at this location.
Alma is very helpful with all of my questions and she is very nice!
Had a pleasant experience David the representative was very knowledgeable and helpful of the products and the his personality he displayed was friendly and welcoming. I would definitely recommend anyone to use this facility for their storage needs.
Alma was very helpful and friendly. She made sure I understood everything before I left. Thank you.
I rented a storage unit at Public Storage on North Halstead in Pasadena. The facility is sparkling clean, easily accessible, and feels very secure. Alma and David who work at the location, were especially helpful. Both made sure we had everything we needed, gave clear instructions, helpful advice and provided follow. In short, excellent place and service!
Very clean property and fast service thank you so much !
Ms. Alma is on top of things. She calls back when she says she will. If she doesn't know the answer to your question, she will seek out who does and provides you the needed information. These covid times have been REALLY hard on our family in so many unforeseen ways. Needless to say we have fallen behind on payments and though we run the risk of losing our stuff, Ms. Alma continues to treat us with respect. We appreciate her efforts to help keep us with a positive outlook.
Alma help me to pay my bill and set up ps app,appreciate the help
Easy procrss thanks alma
Thank you Alma!
Alma and Minerva were so helpful. They were kind and courteous and walked us through the whole process. They made it super easy. Thank you!
Love this public storage and the fantastic service! The facility is very well maintained and the staff is top notch. Thank you Alma for your help with my unit and your attention to detail :-)
Alma has been so much help ever since I started renting at this property she is so helpful, respectful,professional and kind.thank you!!
Needed a storage unit ASAP came in and Alma assisted me with the rental. She was knowledgeable, and professional and made the rental process a breeze. Would definitely recommend this Public Storage location.
thank you Alma you are very professional always a pleasure :)
Alma was friendly and professional in assisting me with storage unit information!
We were able to get a unit at a good price earlier today,thank you Alma.
The service was excellent, so fast and so clair Thanks
Alma was a champ. Tyvm!!!
I had some unique requirements that might have prevented me from being able to use Public Storage, but Alma showed understanding, patience, and a willingness to work through extra steps to make sure my storage needs were taken care of. Much appreciated!
Alma is so helpful, professional, honest and she took such good care of me and my needs. She is a gem!!
Alma is super nice and quick check in perfect experience!!!
Alma was very helpful and helped out getting me a storage unit quick
Alma was super helpful!
The process of renting a space was super fast and easy especially after I made the reservation. Staff was professional and friendly and answered every question I had in a way that was easy for me to understand. Very satisfied! Alma was wonderful! Alma again was super polite, professional, and helpful!
Came in to make my payment Alma was such a good help thank you ! Will be back soon
Alma is a hard working and very attentive manager. She keeps the property very clean, is polite and attentive to a customer’s needs. She helped me with a problem I had at the property. I would rent again because of her. Angelo, George and Andre.
Alma took care of me and my storage needs with some of the best customer service i have expierienced in along time.Your company has a winner here!!!
The property is very nice and good service especially from their employee Jenni.
David is very helpful and polite.
came in to make a payment and was helped my marisol who was very helpful and nice .
David at PS is just the best. They are so conscientious and follow up by phone and email whenever there is a question or problem. I highly recommend this particular Public Storage outlet as a really safe choice. We have rented out a large unit and will continue to without reservation. Totally recommend these guys. A+++++++
David was very helpful in assisting me and was very amiable. I had to make a payment for an elderly family member who is practicing social distancing and they couldn’t visit the facility. David made it super easy and I appreciate his help, it made my day !
Friendly service, thank you daisy and David
Thank you Alma
Alma is always very helpful when I come , thank you ! Highly recommend. I’ve noticed a difference in the property since she has been here.
Alma was great in helping. Awesome customer service!!👍
The service was outstanding. Good customer service is so hard to come by now a days. Janine was very helpful and proffesional. She helped me find exactly the space I was looking for.
Jenny was very helpful and has wonderful customer service
Friendly staff, nice and well kept property. Janine is super helpful. Truly a pleasant experience.
Come see Lorrie she very nice and friendly. Excellent service and fast.
Great friendly service. Go see Lauri she will find you the right unit.
Excellent service and great location. Ask for Laurie.
They have always been nice, helpful and professional. Laurie has always been amazing whether it’s on the phone or in person. :)
Great customer service especially with Laurie at the front desk ! perfect Five star hospitality
Lauri was very helpful in finding the right storage space for us. Great deals, great customer service! Talk to her when you come by.
Great and quick service by Laurie
Laurie, is really kind, pleasant and very helpful , she gave acturate pricing and information. Never intimidating or rushing.
Actually I didn't know this place was there. However, I was happy with the experience there. Vanessa was knowledgeable and friendly. I'll be returning should i need another space
Vanessa was awesome , she was very helpful! Thank you!
The public storage is great I love being here very great Custer service
Laurie was awesome great customer service skills Facility had just what I needed
Moving in was a breeze thanks to Laurie property clean and she gave me friendly service
Vanessa es excellente
Went in to make a payment for my mom and I was helped by Alma. She was super sweet and helpful. Thankful the process was so easy!
Laurie was excellent.
Laurie amazing service thank you so much!
Laurie is one great person that made it simple and easy for me. Looking for a long time stay . 🥀👍👍👍👍👍
Laurie is very kind and attentive!
Laurie Customer service is great
The best place Laurie. 😊😊😊😊
Laurie at Public Storage is fabulous. I have been going through a very difficult move with my elderly mother and my mom was really scared about every step of this move. Laurie is gentle, comforting, clear—she explained everything about the ins and outs of storage. Anytime I have a question, I call Laurie and get a really clear answer. Thank you.
Laurie was AMAZING! She was kind, personable and efficient while helping me! Wonderful Customer Service!! Thank you!!
Larie was a great help, recommend this property.
Lorrie is very kind and patient. Great employee!
Laurie was very helpful and courteous. Wonderful lady to talk to.
Laurie was a great helping us with our storage needs!
Matt is the best he gave me the best servic
Laurie thank you for everything Great customer service
Excellent service provided by Laurie! Highly recommend!
Big enough to live in..
I have been storing at this location for a while now and it’s always well maintained and the ladies in the office are always nice. I would recommend to anyone looking for a storage.
Daisy has provided me with great service today while making a payment for a friend” Amazing person!!! 👌 Thank you so much
They're okay they had a price increase that we weren't aware of ahead of time but outside of that I guess they're okay
Daisy was very sweet and informative
Daisy was very nice and helpful, and for that I give it a 5 star.Thank you Daisy !
Thank you for the great customer service Daisy! Nice office by the way.
The best service I’ve ever had!!
I had the best customer service ever by this employee name Daisy Salas . She explained everything to me very well and help me get what I was looking for as well . So if you guys ever go and try to get a storage make sure she there because she did an amazing job mark my word .
Great service! Thank you daisy
I don’t usually give reviews but I was impressed by how nice Daisy Salas was to me. She made the payment process very easy. Overall happy with the service and the place. Despite the remodel it’s a great place. I would definitely refer my friends and family
Great experience went there and couldn’t ask for better customer service. Mia was a big help and answered all my questions!!!Best public storage I’ve been to definitely coming back.
Good costumer service. Laurie
Thank You Laurie! For your exceptional customer service today!!!! I am so thankful😁
The young lady was very helpful to me and my coworker. Very well trained employee.
Laurie was great and helped me get my storage setup! Storage space is well maintained!
Laurie was super helpful, storage unit was clean and kept everything nice!
Do you offer military discounts?
Laurie, thanks for your great help in setting up right storage for us. Keep up the excellent work. Thanks for everything
Laurie services is a wonderful. Awesome!!
Great customer service. Thank you Laurie
Laurie is incredibly helpful and my experience here has been great!
Laurie me ayudo mucho , sobre todo en la informacion de Los planes , una persona muy amable.
Laurie was above my expectaions of nice. I'm most happy with my choice in storage.
Laurie provides great customer service and is very friendly with everyone.
Great service, thanks laurie
Great customer service by Laurie.
Friendly, professional and helpful staff
Good place laurie
Went to visit an old friend management of P.S.
The customer service was good. The lady Alma was really sweet and helpful with no hesitations.
Or was a nice and friendly person and help me out a lot so hopefully she have something for me but please rent here thank you
Great customer service Friendly and helpful
Alma was of great help! Got a new unit with minimal fuss! Awesome!!!
Jessica is extremely helpful!! Very concerned about customer’s needs
Carolina me ayudo mucho, esta es una propiedad muy buena se las recomiendo
Esta es una propiedad muy buena , todos son muy profesionales
Jesica was very kind and helpful , she helped me allot was very professional (:
TOO EXPENSIVE, EMPLOEES, WE'LL SEE SOMETIMES GOOD AND THEN WELL HMMM
Jessica was nice enough to show me 2 different spaces; i’m not ready to rent just yet, but definitely would recommend this location! Thank you Jessica!
Jessica is very Kind! Great service!
Not worth it. Too pricey, staff unprofessional
Thank you for everything!!
Overall great facility. Every time I come visit my space there are no problems & Jessica is always great!
Great customer service. Lupe was very friendly and helped me out with any questions I had. Definitely recommend this place especially if Lupe is there to help.
Excelente servicio, muy profesional,Gracias Lupita por brindar la mejor de las atenciones
Lupe was so helpful! She had the answers to every question i had and made me feel very comfortable!
Marylou was super nice and very professional thank u so much !!!
Mari and lupe are both so nice and really helpful. They always comes to my aid when i need help with anything here. The storage is clean all the time and so is the restroom. You wont have any problems here!
Buying made easy!!!
Jessica is the best!!! She’s very professional and goes over everything in detail!!!
thank you for such great service!
Mari was fantastic and professional throughout the process. She was kindly able to show me two different units and answered all my questions promptly. This place provides excellent customer service and highly recommend.
James is very helpful, excellent service
Jessica provide us an excellent service, and answered me all my questions, and pricing, patiently, all the times that I have been here: very recommendable!!
lauri is super cool and she made my life easy
It's cool that I can pay my bill at any public storage . Laurie is the best
Thanks Laurie for the great service!
Laurie was very informative and friendly. Very good customer service on her part. On the other hand, I think the coworker ruined her 5 star rating by trying to pressure me into doing the review right there on the spot after I clearly said I was pressed for time. Overall I am satisfied with the unit they found for me and I highly recommend using this property.
Have tolovetheservice Loveservce
Daniel has been a hero today!!!
Laurie is the best! Super helpful; goes the extra mile!
Great experience with Laurie!
Service is good!!
Great customer service by Laurie. Great business.
Love the help Laurie gives for determining my storage needs
Hi like the convenience and Laurie and very helpful.
Laurie was very nice to us she took time to show me around its awesome here
I've been in several storage places , but this public storage it's hands down the best I've been in !!! Starting with Laurie , the manager , always there to help and answer my questions anytime I need it , with a smile . Then the location... Perfect just next to gold line station !!!! And finally, opens from 6am till 9pm every day !!! Love it.
Very good service for 12 years or more. and great service since 1997.
Justin is a very helpful and experienced salesman and i recommend him for service help.
Daniel was so helpful today. Amazing customer service. Very friendly
Laurie is an excellent manager at a very nice location for storage. I rate the location and Laurie highly.
Laurie helped us find a perfect place to store out stuff
GRATITUDE. When I couldn't find my keys, forgot the passcode, and had a huge moving truck waiting at the gate, I felt lost and overwhelmed thank you to ms. Laurie for helping me calm down and think of where the keys could be. I went back home, found my keys, and big moving truck was able to unload. I am grateful to ms. Laurie for her patience and kindness.
My family had to do a last minute move and we had no place to go or put our stuff. We are very happy that public storage was able to help us. Ms. Laurie is very pleasant and professional.
Such a great place! Daniel has been very helpful.
Prompt customer service with a smile! Laurie was excellent and very helpful through the whole process. All my questions & concerns were answered, I got the unit I wanted, and I was ready to move stuff into my unit within half an hour. Very quick and pain free, great job!
danial with great service.
Great customer service from Laurie. She answered all of my questions and was very friendly. Management keeps this place very clean and safe. I would recommend this place to anyone looking for a storage unit.
Fast and easy
To whom it may concern, Just did business at the Pasadena location. Daniel was the gentleman that handled my transaction, he was extremely helpful and professional, Great customer service. Anthony Alva
Daniel was awesome! Very helpful and easy to work with! Thanks Daniel!
Laurie did a great job taking care of our needs. She explained everything thoroughly and was very understanding about our situation.
Daniel has been a great help, great customer service and made the whole process a breeze. I would definitely recommend this location.
You can't beat the $1 first month rent promotion. Belinda helped me with my storage reservation and was very helpful throughout the whole process.
Laurie was extremely friendly and accommodating!
Friendly service and happy attitude
I come here to pay my bill so is was easy for me to go any públic storage pay my bill
Stephanie was very patient, thorough and helpful despite technical diicuties at the corporate level. Stephanie is a gem in the customer servce industry.
Thank you Daniel for they fast ando great Customer service
Laurie is very helpful. Thanks for all the help
Daniel gave excellent customer while taking my payment great job
Superb service. Thanx Laura!!
I love this place, because Daniel is a great public storage guy. He knows what he is doing at all times. If you ever go in, ask for Daniel, he's the best!
Went to this Public Storage after going to many other places around town and the reason I chose this one was because of the person who works there. I think her name is Laurie. She was so attentive to what needs I had for a storage unit and that the location was well patrolled and safe. My belongings would be safe I'm sure. She really knows what she is doing and a great asset to the company. I will recommend this Public Storage to all my friends and family.
I would recommend this Public Storage location. Laurie was very helpful, courteous, and informative during the move-in process.
THE WORST EVER... RUDE STAFF... THE BATHROOM IS ALWAYS LOCKED... I WAS ROBBED OF THOUSANDS OF DOLLARS OF STUFF WHILE I AM DYING OF MRSA AND THEY WOULD NOT EVEN LET ME USE ANOTHER SHED TO TRY TO SORT OUT ALL MY STUFF TO EVEN FND OUT WHAT ALL HAS BEEN STOLEN ...THE MANAGER LAURIE IS ALWAYS AWAY FROM THE OFFICE AND TAKES EXTRA TIME FOR HER LUNCHES SOMETIMES HALF HOUR MORE... THEY DID NOTHING TO HELP WHEN I WAS ROBBED WHICH WAS THEIR FAULT BECAUSE THEY ALLOWED THE REGULAR PAD LOCKS TO BE PUT ON THE STORAGE SHEDS NEXT TO MINE AND THEY WERE CUT OFF... I WAS TOLD ONLY THE ROUND SAFETY LOCK WAS ALLOWED AND I WAS MADE TO BUY THAT LOCK WHEN I CAME THERE... I WAS IN LA CRESCENTA FOR 8 YEARS AND NEVER HAD A PROBLEM, THIS LOCATION WAS ALSO $40.00 MORE? PER A MONTH FOR THE SAME SIZE SPACE? SUPPLY AND DEMAND? NO IT IS CALLED PRICE GOUGING AND IT SHOULD BE ILLEGAL. THE WHOLE EXPERIENCE AT BOTH LOCATIONS WHERE SHE WORKED WAS TERRIBLE, DIRTY , RUN DOWN AND NOT HELPFUL. MOVING BACK TO LA CRESCENTA WITH THE HELP OF MY FAMILY SINCE I AM SO SICK I CANNOT DO IT MYSELF. JUST AWFUL... IF I COULD GIVE MINUS STARS I WOULD HAVE.
I was met by Laurie early on a Saturday morning. She was very patient with me, despite my caffeine-stimulated babbling. My storage unit needed some repair, which was happening that day. She explained to me the trustworthiness of the repair crew and process of the repair. Once repair was complete, she called me to keep me informed. I intend to store my possessions for a long time and have complete faith in its security.
Laurie is great! So helpful with everything. Highly recommend!
Super convenient. Friendly staff and great service. Highly recommend. Laurie was very helpful and professional.
The facility is always clean, but I contine to use this facility, due to Laurie's outstanding customer service. I have followed her from other locations.
Great customer service from Laurie S. Would definitely recommend this location to others. Exceptional service!
I visited the Halstead Pasadena location to pay my bill. And the Property Manager Laurie was very friendly and took care of my payment for me in no time.
excellent service. thank you patty
I came to public storage to rent a unit the service was not 5 star service it was above! If i can rate it more higher i would! And the gentleman Aaron was very kind,professional,and respectful it was a pleasant experience i would definitely recommend renting here thank you for your service
Fantastic service here. Awesome customer experience from the property owner Lauri. Saved tons of my time and trouble.
The property manager Laurie could net have been more helpful and she's very friendly .great service
Laurie is the best!
Small property but love the service!!!
Laurie. .way Kool
Excellent customer service from Laurie. She explained everything well.
Laurie rent me a space was very nice in kind I like her services thank you laurie.
HERE IS THE GOAL OF PUBLIC STORAGE: Changing their policies so that you have to pay an entire month because they don't even answer the phone!. generate revenue by hard selling you on a $20 cardboard box. Charge you for a whole month when you only need an extra day and then tell you that you should've called when they don't answer the phone. making all the locks different sizes so that you have to purchase a $30 lock that they have specially made not to fit anything but there stoarges. Beg you to buy Tape and insurance and make up rules when you tell them you want to deny the insurance
Laurie was a big help setting up our storage unit. They had plenty of supplies for packing as well.
At the last minute I had to secure 2 large storage units. Laurie was very accommodating. She patiently assisted me while I had to text the owner of the company to get questions she needed answered. Laurie handled herself in a very professional manner, showed concern and compassion to my needs at hand. This company is very fortunate to have such a dedicated employee working for them. I would highly recommend storing anything with Laurie as the manager.
Laurie was wonderful and accommodating!
Lauri could not have been more helpful. This location is convenient, clean and secure. I fully recommend this location for safe, secure and affordable storage. And it is accessible to large trucks.
Laurie and Tony make purchases too easy!
Easy and painless to set up. Laurie in the office is super friendly.
Dennis was very helpful and answered all my questions. Very nice property. Will definitely come back when I am ready to rent.
James was very helpful
Thank you so much for the service! It's was great!
Ashley is wonderful, did an upgrade with no problems
James was efficient, helpful and made the whole experience quick and easy.
Very easy to reserve a unit online, quick friendly service at the offixe
Good buy today! Thanks Ashley!
Dulce is awesome she helped me out, very nice girl
Great with people and helps find the best deal
great service thank you girl
Lauri was a great help
Lauire was amazing
Lauri, the property manager, is great! Super helpful and informative. The property itself is also great. I've stored my personal belongings here a few times in the past. It's super secure, well lit, and spacious. Also, everything is on the ground floor so moving your items in and out is as smooth as butter in hot pan. Lastly, it's right across from the Sierra Madre Villa Station. The first time I rented a unit here I didn't have a car so being able to take the train to my unit was insanely convenient. I highly recommend!!
Thank you so much for setting me up with a GREAT space James!!!
First time around using auxillary storage unit..didn't really know what to expect Dennis made the experience quite nice, he was courteous, thorough , and informative.. Great customer service..
James was great! I highly suggest anyone to rent here! I had a wonderful experience.
Hannah assisted me and she was professional and curious. Thank you Hannah
James is a good guy and very professional
We had a need to store office equipment during an office move. Safe, secure and good service. Frank Travel Gallery Inc., Pasadena CA
Excellent service. James and Tony are very helpful in guiding me through finding the right size.
Chris answered all.of our needs and provided a safe and clean property. Very professional.
Great job was very helpful.thank you chris
Thoroughly professional, yet friendly, management. Totally secure and clean facility. My strongest possible recommendation.
Chris was excellent fast service
Chris went over and above the call of duty and was quite helpful.
Susie was very pleasant.. Very knowledgable and kind..
Chris was fast and effective. A+
Chris was super kind and helpful!
Great location. Love that you can drive right up. Chris was very helpful. We needed to switch the lease from my boyfriend's name to mine and it took less than 10 min.
Chris was a huge help
Service well done. 5 stars
Susie, is very helpful, pleasant and offered me awesome customer service. ..
Susie has great customer service!
very great service was helped by Lorraine when i first thought about getting a storage she answered all my questions
Great customer service. The manager Lorraine understand everything I needed and explained everything about the storage, the fees and coverages. Honest and friendly person. I would definitely recommend people coming to this location.
Lorraine was nice and friendly. She helps a lot. The best customer service!
Rented a storage container for about a year here. Always good customer service & easy access for our restaurant. Thank you Lorraine for helping us out always providing great service!
Great customer service. Lorraine really seems to be a customer service oriented staff. I highly recommend this location.
Lorraine was welcoming & very friendly. Lorraine helped me choose the best moving package to fit my moving needs, very efficient and helpful! Thank you Lorraine & Public Storage! ;)
Great service from Lorraine
Lorraine was super helpful! Called me back a minute after I had made my reservation online and walked me through the process with ease. She even skipped her lunch break to help me! Great service and prices. :)
Friendly, always helpful, sincere and personable
Great customer service and all the details were provided to me and all my questions were answered efficiently. I totally recommend this place.
I have had a storage space for two years at this location. I just needed to downsize and reached out to Lorraine, the manager about changing units. This woman is awesome, always very knowledgeable, always very nice and outgoing personally and is very customer service oriented. I hope they appreciate her good work at Public Storage, she is a huge asset. I love this place, great prices, great service, very convenient.
The Manager Lorraine is awesome! she took her time to help me when she wasn't on the clock. I am a person that i reward great customer service. love this location.
Lorraine is awesome! She always helps me out when I come there and makes sure I don't get a late payment or are paying too much. Never have had such good customer service!
Susie was very helpful with a great attitude are we
I needed a good storage unit and found that this place was very clean and helpful. Susie helped me select the best type of storage for my needs. the office was very clean and easy to access. I would recommend this location to anyone in the Pasadena.
Lorraine really took care of me. Would definitely recommend!
Lorraine was very helpful and patient, she does a great customer service job!
Lorraine does a great job managing this facility. She is helpful, professional, efficient, and friendly. She keeps the entire site well organized and very clean.
I had a very pleasant experience with Lorraine. She was tireless in showing us the various storage sizes and programs from which to choose from. Also, even though we did not need any supplies and other services since we knew the drill, but because Lorraine was so enthusiastic in her presentation, we nevertheless let het finsih her entire presentation....
Great customer service at the location. Lorraine has always been helpful and corteous. Everything is always clean! I would give it 10 stars if I could! **********
Great customer service.
The place is well secured. Lorraine was a tremendous help when I needed to set up my storage space. She truly is a professional. Her office is clean and well orderly. The place is kept very clean. It's location was great since I live close to it.
Lorraine was very helpful. Showed the unit, helped recommend storage supplies, etc.
Lorraine is great! Always responsive. Great service at this location!
Lorraine was great to work with. We were moving from out of state (Chicago) and Lorraine made the whole process of finding us the right size unit and making sure that it was accessible for an 18 wheeler moving van easy and stress free. When we arrived at the Public Storage facility it was exactly as described. The storage unit was clean and the property is very secure. It is a pleasure working with Lorraine and Public Storage.
Lorraine did a wonderful job in assisting me finding the right storage space and explaining all the details. Thank you, Lorraine, for making the process so easy. I look forward to continually doing business with you and Public Storage.
I needed a storage unit on the day of my move and Lorraine was able to help me. I reserved a space online from my cell and Lorraine contacted me within an hour of the reservation. Thank you Lorraine at Public Storage at 150 N. Halstead Street for your efficient and professional service.