Public Storage Self-Storage Units at 2249 S Grove Ave, Ontario, CA

It’s my first time rental out a storage unit and was very nervous but when I called in I got the best customer service from Raymond he gave well detail regarding policies and my reservations. He genuinely looked out for me and made this experience easy and smooth . Thank you so much Raymond for your customer service and for walking me through this while still multitasking and helping others as well , you didn’t rush the process to me or anyone . Great attitude too !! Thank youuu Raymond Also appreciate the exceptional promotion I got for Memorial Day weekend .

Raymond was so great these last couple of years at this Public Storage location. I was there for 3 years and always a great experience!

This place is always clean inside n outside,and Raymond the facility manager is a nice helpful I l guy always there to help thanks for all your support Raymond keep up the good work . Happy tenant.

In my entire life I have never met a more real and compassionate manager then RAYMON at Public Storage in Ontario. He is genuine and the REAL DEAL! Any questions or concerns that you might have he is always there to help you through! If more managers and people were like RAYMON the world would be a much better place!

I I wanted to personally thank Raymond from Public Storage Ontario for really helping me in a tough situation he was able to hear us out and take consideration and kindness as a great business should. I highly recommend using this location for your good as he is in charge and will definitely take care of you and public storage.

Super kind manager. Made the process so easy. Raymond is the best!

Raymond was very helpful. We had a bit of an issue due to sa system crash a couple days before but Raymond was very knowledgeable and able to fix things for us.

Very rude and the place was very dirty and the customer service was horrible

Raymond was a blessing my unit was broken into thankfully nothing was gone,while assisting me in the details of the steps to take moving forward Raymond also clued me in on the size of my unit and the stuff I have in it could fit in a smaller unit if stacked properly so I transfered my stuff to a smaller unit thus saving me some $$ had it not been for Raymond I was gonna take my business elsewhere he was a big help

Raymond is the absolute best! He is always trying to help! A genuinely good person!

Super clean property. Raymond (manager) is Awesome! Super friendly, Super helpful. Good Vibes. He is Always sweeping, & picking up keeping everything looking good. I recommend this storage to everyone👍

Rented a space here not to long ago, it was such a pleasant experience! The property manager Raymond is super friendly, helpful, and professional. Over all the property is clean and looks to be well maintained!

Jesse

Jesse was awesome! Great energy!

I’ve been renting here for years and this location is always kept so clean and the property manager Raymond is always so friendly

The moment I walked into the office of public storage, I was greeted by Jesse. She also thoroughly discussed with me the storage spaces for my move. She patiently walking me to the potential units so I could pick the right one for myself. Thanks Jesse. You were GREAT!!!!

I went in today to get prices for a storage unit I was helped by Raymond he helped answer all questions I had and any concerns he was really helpful and informative. Would highly recommend !

Excellent service. Staff is extremely nice and everything is always clean. I can't thank this lo Tion enough!! Also offer the ability to check out at 9 which is later then the rest of the places!

Thank you Ray. You are the best. Excellent location and service.

The manager, Raymond is beyond amazing! I have used several Public Storage Units across the U.S. and Raymond is by far, the most helpful, customer service oriented than any other. I would highly recommend Public Storage Ontario, CA.

Raymond is courteous will highly recommend this location in general but also friends & family due to Raymond's public skills.

Raymond was VERY helpful, amazingly kind will give great recommendation to family & friends of this location.

Well I have to say 1st and for most the staff here is definitely amazing they are always in communication and patient. Very professional Ray is the one who usually helps me n he has yet to disappoint he is hands down a great employee. Dr definitely recommending this location.

Ramon such a good manager and gives great customer service I highly recommend anyone who does indeed think or want to rent a storage unit she is the great person to go to, makes everything safe and understanding :)

Raymond is awesome! He keeps the place clean and organized.

I recently rented a storage unit here and so far, so good! Raymond has been extremely helpful throughout my entire rental process. He was very responsive during the time leading up to my move in date. Thanks Raymond!

I got robbed twice. I don’t like critiquing peoples businesses but you guys did me dirty. Iam in haste to end my contract with this facility either the employees are the the thieves or they are working with the thieves. I have been here since 2017 but it’s just a headache. Don’t rent here.

I have stored my personal items with public storage for 5 to 6 years. My unit rent started out around $50 per month and over the years went up to $120 per month. I recently removed all of my belongings, sold som at ridiculously low prices and tossed most of it in dumpsters because my unit rent jumped to $280 per month. I asked why the price hike? The response was " due to increased cost" So I suppose they justify taking it out on each individual customer? Like we did not Also incur cost increases, and are willing and able to shoulder their's as well !!! What is really messed up is, if they had only raised it a little bit, my junk would stay in their facility for another 5 years! They seriously did me a favor! No longer bleeding out my bank account to keep "stuff I haven't used in 5 years!" Cheers to all who read this, may you consider dumping your unused items and save your money for the comming recession! Goodbye public storage! Have fun with your cost increases! I'm outta here!

Ray & Jesse were extra Helpful in helping with all services I need super 5 Stars ❤

Raymond was very personable and helpful! I will definitely keep Public Storage on my list for a rental!

Awesome service thank you Raymond

Raymond was a really nice guy he answered all my question, I will be definitely renting with this location because of him. You should definitely have more employees like him he went out of his way to showed me spaces and answering all my questions

Raymond was always a good help. I appreciate good service.

Great experience! Staff was very helpful and knowledgeable. Would recommend to family and friends!

Wow Clarissa is amazing she was very helpful very understanding great customer service skills she walked me to my storage and answered all my questions the place is clean thank you Clarissa @public storage in Ontario👍👍

Jesse

Wow so amazing how Raymond has provided the information and also how he closed the account with no issues tab is again I will definitely come back if need it and also recommend!!!!!

Raymond was helpful and polite

Raymond is the best. Honestly he’s the only reason I stayed with this company this long. I’ll miss his happy demeanor

Jesse thank you muy buen servicio y muy amable

Jesse

I personally do Homestaging as well as interior design so I have used many different storages however Raymond who is the manager at public storage in Ontario has made a huge difference between this public storage and many of the others. He is always available or consistently walking through the storages checking on them, The other day he noticed one of my storages was unlocked and right away notified me. As of now I have four storages here and will not go anywhere else because of Raymond’s great customer service.

I am in the homestaging industry through out the years I've used several other storage facilities and non have come close in comparison too the upheld standards of this location Raymond personally has helped me on several occasions weather it's been with helping me with my gate code to even calling me once notifying I had left my storage unit open the place is always clean it's always a pleasure and easy day thanks to the proficient customer service me.raymond always offers

Such a great & easy going experience. The manager by the name of Raymond was so sweet, professional and soo down to earth. He helped me set up my unit today and I’m very much greatful.. I definitely feel safe and secured with having my property at his location…. thank you so much!!

Raymond is an exceptional employee who is kind, considerate, MOST helpful and professional. He helped me with a problem as best he could. He is a model employee that has somewhat erased a negative feeling that I have had with public storage for over 10 years.

Raymond

The Manager I have spoke with on several occasions by the name of Raymond …he is Amazing…Great Customer service and Very knowledgeable about the questions I have…It is always a Pleasure to speak with him due to his positive attitude …This location is a plus !!!! Hands down his positive attitude makes this location Amazing

I'm not a renter from that public storage site but did receive a phone call from Raymond at the Ontrio Office. He was very helpful, informative, kind, and helpful just overall great customer service!!! Public storage needs more employees like Raymond.

I received excellent customer service from Raymond today. He was a huge help! Thank you so much!

Raymond is doing very good customer service

Raymond the manager is awesome! I swear he is my lifesaver! Best customer service experience! Raymond, you rock!!!

Raymond very helpful and experienced!

Raymond has great customer service so helpful and answers all my questions, rent here with him!!

Raymond was very helpful and polite.

I’ve had my storage facility for 2 years now and I have to say Raymond is always so helpful and polite. He always keeps the facility clean and is always offering a helping hand to me and my family when needed.

Raymond is amazing he’s always helpful and always has the place clean !

Raymond is always helpful 😊

Raymond was one of the most helpful persons in your business need more people like 👍.

Raymond Is so Awesome! great great Customer Service 👍👍👍Very informative Thank you!

Normally the same as all, young man was nice on Grove ,on my public storage app stated one month free but he didn't honor that offer for that reason without an explanation 3...

Raymond

Homey is on point

Was having a terrible day moving until I met Raymond. He went above and beyond demonstrating true customer service.

Worst customer service ever, I called just to ask a simple question about the facility and the person who answered demanded I give her my information before answering any questions. Why do you need my info just to answer a question? I'm not even sure without the question being answered that I'm going to purchase a unit there so why you need my information is beyond me and then when I asked her just that, she starts telling me of I keep telling at her she's going to hang up on me, anyways get someone else to answer your facilities calls, now I'll definitely not be purchasing a unit here. Maybe invest in some customer service training for your employees. Such a shame.

Raymond was knowledgeable and super helpful! He asked great questions and recommended the right size unit. It was a pleasure to have met Raymond!

I chose this public storage because of its convenience and location. I was very pleased to have met with Raymond, he was professional, on time and answered all my questions. I really appreciate someone who takes pride in their job and puts the customer first. Raymond represents your company well and because of Raymond I will be recommending this location to my friends. Thank you Randy Taylor

Had an overall excellent experience with public storage in Ontario. Raymond the clerk was extremely helpful in helping us find a storage unit last minute. He made the process fast and easy which we appreciated, especially after a long stressful day.

Raymond is the greatest. In my personal opinion he is rated 6 stars or better.

Today I called into the office to try to figure out were the balance was coming from. The call was answered by Raymond, he had the most friendliness greeting. Not only was he able to answer my question but went out of his was to find me a less expensive unit to save me money. Thank you Raymond you are a huge asset to your facility.

Raymond was amazing great customer service

Raymond was amazing hes so helpful

Raymond

As soon as we got the storage, we park our car in reverse inside the unit to unload heavy items and the lady came yelling why are you parked like that? People don't park like that, what are you doing? Very noisy. Very bad experience!

BIG WARNING DO NOT PUT YOUR STUFF HERE. READ THE REVIEWS. My unit got broken into. Today I read the reviews because it seemed suspicious that a place that is secured with cameras can allow something like this to happen. Then i see that numerous people have gotten broken into in the past 3-4 months. I purchased my lock from them which raises more concern. Do not trust this place. They are allowing the units to be targeted. There's cars parked inside the storage which tells me that certain people are probably staying inside storage units and also camping out in there cars after hours. OH YEAH DONT TRUST RAYMOND OR THERE DM JUSTIN from what I heard.

Ray was awesome , even stayed over to help me secure the last unit. Thanks Ray

Raymond is awesome!

Raymond was awesome & very helpful... I recommend this storage.

Raymond

Raymond was VERY nice and helpful

Raymond is awesome ! Extremely friendly and very detail oriented with all the instruction! Very easy to reach !! Highly recommend to work with him and rent this storage !!

Raymond super helpful, loved his service. I recommend he did everything that was needed with no problems.

This is my first time EVER getting a storage unit. I needed the extra space to hold a few belongings. I was there less than two weeks and my stuff was stolen. It was mostly all electronics. 7 laptops (I home school) 60 inch Flat Screen Samsung Smart TV curve, a VR, playstation, camping equipment, MK purses, kitchenware etc. I was so distraught. I couldnt believe that i was going through that. Raymond was very helpful at the begining but asking alot of questions for example why do you need a storage, how long will you need a storage for. I didnt think anything of it at first. So anywho back to my items being stold both Raymond and The DM didnt do anything but move into a different unit and it was smaller and 5 dollars cheaper. No waiving fees or any kind of concern. The DM didnt even ask me any questions, like are you okay, what items were missing, he didnt even say hello. I believe his name is Jason or something with a J. So i decided to move my stuff to a new unit it was smaller and I had to move the items myself. I took pictures of how i left it this time. So everytime i went there i can know if someone or if something was moved. Sure enough a week later my storage unit was broken into again. The only way a person can get in there is if they have a key. I lost it after that. Again I felt violated. I didnt report it this time. Stay away from here. I finally moved my stuff iut September and I will never rent a storage unit again.

Rsymond

Raymond helped us. He's very friendly and polite. He was doing his rounds, making sure the area is clean and neat and he saw us moving our things into the unit. He approached us and asked if we had any problems needing help with. Thanks Raymond 😊

Raymond, very nice office person.

This place is a dive first weekend we had our stuff there our unit was broken into. Do not use this place if you care about your stuff.

Moved in on a Saturday morning, by Monday at 8am our unit had been broken into with every thing of the tiniest bit of value gone. We walked around and found about 10 other interior units pried open as well. Warning: no cameras inside. Go find another location please. Don't lose your belongings like we did.

Got a storage unit there, for a great discount on the internet. Nice clean place, safe. Employees and manager very pleasant and nice.

Raymond is wonderful! Super helpful and attentive!! Definitely recommend this location for a public storage!

Raymond was extremely helpful, knowledgeable and professional. Super enjoyed our experience.

Great service Raymond took care of us

Amazing service from Raymond!! So sweet and helpful!!!!

Manager Raymond is awesome. Customer service above and beyond. Very helpful and professional.

Raymond was extremely helpful and friendly!

Raymond helped us get our storageWas friendly helpful gave great service Thank you !

Raymond was very nice and helpful. I was having a particularly bad day and he made sure to be extra patient with me. Facility is nice as well.

Great customer service, timely manner, and very respectful of the social distance practice. Dalelisha handled this leaving me stress free and no worry for the safety of my belongings!

Very helpful straight forward with their prices. Showed around and answered all my questions.

Raymond

Raymond was wonderful, he made everything super easy. Very pleasant transaction!

Raymind was amazing he helped me get a space . rent here

Ray is excellent.

Raymond was amazing, made the whole process super simple and easy!

Raymond provides excellent custoner service and promotion getting me unit.

Raymond

Raymond was so helpful and had exceptional customer service skills 😊

The manager Raymond is great at this property I've had my stuff here forever Raymond has the greatest personality, property could use a update but other then that rent here. Nice property if you have to store stuff this is a good property raymond Amazing personality and is very very friendly and helpful with his customers

Raymond is very helpful and polite

The staff are wonderful people and I've always have good service with no complaints in regards to anything.

Raymond was really helpful with my unit from the moment I arrived I was greeted by a gentleman who gave me the best advice and offered storage supplies that would best suit my needs. He walked me to my unit and showed me the location and how to open the unit as it's my first time. I feel taken care of, especially with safety measures that were explained to me. Definitely 5 stars for him!!

Alexis was super helpful!

Both Raymond and Alexis are amazing and were very nice! Everything went smooth and the experience was just great. Highly recommend to anyone who needs a unit!

Customer Service at this location was great! We walked in not knowing what to expect as it was a first time experience in renting a storage space. RAYMOND was polite, very informative and friendly. He definitely made this part of our move go as smoothly and efficiently as possible. The spaces are clean and there is a handy elevator for those on the second floor that makes life a whole lot easier!

The property manager Raymond is amazing very helpful

Raymond was awesome and funny :) good customer service

Raymond is awesome. Great costumer service!!!

Let just start that they are so accommodating! Raymond is so awesome, he is the manager and is always up and about checking the on customers. He is beyond professional and friendly. Whenever, you need something he is always willing to help and suggest ideas!

Raymond did an excellent job getting me settled into my unit. He provided excellent customer service and answered all my questions. He’s very friendly and I totally recommend using this storage facility. Thank you Raymond!!!! :)

Raymond was very professional and kind while we rented there ! We had a great experience with him .

Jessica is very knowledgeable and knows how to get things done. I walked in and in a matter of minutes, I walked out with a unit. The storage area is very clean which is important. I recommend everyone to come here to PS Ontario.

Raymond has great customer service great place to storage your items

Raymond was cool and has great customer service he gave me a friendly reminder when my payment was coming up and made things easy. Thanks Raymond

Raymond has great customer service great place to storage

Raymond was very helpful and answered all of my questions. Great customer service

Raymond is such a wonderful , cheerful and people person always goes his ways to make his customer feel satisfied and make us feel like friend..that's good customer service thankyou public storage

I have had my storage here for years and just love how clean and convenient everything is. With the combination key entry and the staff on hand, I know and have experienced the security and safety of my belongings stored here. I can not express how AMAZING the on site Manager Raymond is. He is knowledgeable and helpful and beyond friendly. He makes you drive away knowing everything here is well taken care of and safe. Thank you Raymond and Thank You Public Storage for watching over the things I hold dear.

Raymond rocks! Very helpful and super friendly!

Jessica help me get a storage unit and she was very helpful staff here is really nice.

Raymond was awesome. He was a great help with any questions I had!

Great first experience!! Raymond was so helpful for our first time renting a storage! Highly recommend

I had a Great Experience at Public Storage in Ontario Thanks to Jessica. She was Super friendly and helpful every step of the way. Moving can be Very Stressful. Jessica’s pleasant attitude relieved some of the Stress. I’d definitely recommend Public Storage to anyone looking for Storage and hope their experience is as Good as mine.

Jessica me ayudó con mi pago rápidamente. Buen servicio.

Raymond was awsome

Raymond has great customer service best place to rent

I just want to share that this location is mean and rude in every way possible hahaha JUST KIDDING So.... In reality this location has been very friendly and professional and is extremely clean. Love it. Ray and Lauren are very very friendly and have a good memory of there customers. Pick this location for your storage needs people.

If your parent had a storage there and and she moved out of state is the storage auction off and how can you find the important pictures that were left in it

Raymond has been good with my service

Great service!!! Lauren and Raymond were very helpful!!

Lauren and Raymond are the best, they bent over backwards to help me out with everything. Thanks for all your help. I recommend public storage..

Great customer service!

a more personalized attention very professional Jessica attended me and her manager very attentive. I’m recommend

Lauren was awesome and got us the greatest deal.

I’ve had a storage unit here for a couple of months and I’ve had no problems with it what so ever. The staff is very helpful and friendly. Great customer service. If you have any questions they will be more than happy to answer them for you. I highly recommend the public storage to anyone

Lauren is the best!!! I was stranded out in the street near public storage, my car needed a jump and she came out to the rescue:) I’m just great full there’s wonderful people still out there!

I had a great experience at Public Storage today. Raymond was very professional and a huge help in getting the right storage unit for our family.

Raymond was of the utmost help. He was courteous professional and very knowledgeable

Raymond was great and very helpful. Excellent service.

Raymond is a very helpful employee, very friendly and super polite.

I was a little disappointed that the unit I had reserved was not available when I arrived, but the young woman who helped me quickly was able to find another unit (though it was larger (and as such costed more), and not on the ground floor. The unit was cleaned out, but I was also a bit disappointed with the overall lack of care/tlc given to the storage units themselves. I was warned that mildew could be an issue and that I should purchase a powder to combat that. If this is such an issue, I feel that they should offer more climate-controlled units (there were none available to rent at this location). I need a place to store things after having to downsize my living situation, and this location is convenient, but I dont feel confident that my items will not get damaged by the elements after the employee mentioned mildew. Friendly staff, and "it does what it says" -- there are units to store things.

Had great experience with Lauren . Our first day renting our unit. Very nice .

Awesome place!! Storage units are well lit, and have easy access. Staff is the best!! Mike is always so helpful. Would recommend to everyone!! Raymond was very helpful!

Raymond was great

I needed a storage unit quickly and at an affordable rate. Andrea helped and answered all the questions i threw at her with extreme patience and a smile.

Manager Lauren is the best manager I've had so far

They made our stressful experience of not being able to find a large enough unit, so much better. They were super accommodating and helpful, and I’m glad we went to this site. The customer service here is awesome!

Alexis was great, knowledgeable and friendly, quick fast and easy service.

I needed a storage unit asap. Lauren helped me find a unit that was the perfect size for my needs. They also had some tape and extra boxes I needed which was convenient. Great location close to 60 fwy i would definitely recommend this store!

I came to public storage when I was going through a tumultuous divorce, out of fear of my estranged wife destroying my personal property, I needed a storage unit fast! Lauren helped me make the best decision I could at the moment, she helped me pick the right size unit for my needs as well as helped me pick out the correct packing equipment. She was patient even though I was on the verge of a breakdown.

Very good customer service

Lauren is simply amazing. Helpful, Knowledgeable, Professional, AND always Sweet & Respectful. Consider her an asset.. Thank you Lauren, for your help today. You made my life so much easier..

Lauren is amazing she put me at ease because I don’t know what I’m doing and she does with her expertise she made the experience a lot better

Hectic day moving, called public storage they had a great deal, usually I don't have the best experience at storage places, but LAUREN! Was awsome!! Very professional, friendly and knew her stuff, got me in and out quickly!

Lauren was the best ever!!! Highly recommend renting at this public storage!!

Had a great experience and good customer service with Lauren and Andrea very helpful and friendly and this was my second time using this facility 👍🏿

Lauren and Andrea were great! Great service and quick to help with anything I needed.

Lauren. Spectacular help

Alexis and Lauren were great help!

GREAT CUSTOMER SERVICE NEVER HAD ANY ISSUES WITH ANYTHING...

Great service. Will come back again. Loren is great.

Thank you Lauren for all of your help and guidance on my situation the other day. I was in a situation where my unit was going up for auction and I was in a panic. She calmed me down and I was able to get it resolved. Great customer service and she did it with a smile. Thank you for calming my nerves - Nicole Smith

Lauren is the best!!! Answered all my questions, great help, and a very cool person. Excellent service!!

Lauren was on point very good and helpful

What is the largest unit you have?

Ez to manage and Lauren at the front desk was really helpful

Great service, Lauren was very helpful.

Lauren was very helpful. And I'm happy I rented here at public storage I recommend storing here at public storage because of Lauren

Clean space. Lauren is awesome!

Great worker, good with customer services

Friendly and informative for the months we have been in.

Louise is very great and sexy ! 😉 she made my day and I’ll be sure to come back.

Very very nice customer service.

Great service everytime with the sweetest manager!!!!

The manager here is awesome!!!

Louise is so kind and helpful! I always feel welcome and like my belongings are in great hands! I highly recommend this facility.

Louise was amazing!!! (honesty) Amazing service and easy set up and no time wasted.

I am giving Louise 5 stars she is always helpful and always smiling I would recommend this place to who ever needs a storage ubit

I had a storage unit at this place for years, and never had a problem there.

Mgr Louise was great and gave me fabulous customer service Helped me and satisfied my issue

Great service and so friendly!

I have a storage space here for more than four years. Office folks are very helpful, especially their manager Luis. She is terrific, very helpful, and is one of the best property managers that I have dealth with since I have been renting storage spaces for more than last 25 years.

Very clean place to keep your stuff

Good

😀🙂great place to rent for storage. Louise is always kind and takes good care of my renting needs and is a great delight to see whenever I come into the office.

The property manager, Louise, is awesome. She made the rental process smooth, answered all my questions and offered some good advice. The space I rented was clean and the whole facility seems well maintained.

The property Manager Louise was incredibly helpful. She made the rental process a pleasant experience. Her commitment to customer service is at a fanatical level and would highly recommend this particular Public Storage.

Clean, friendly and always willing to help.

Manager is great! She is very helpful and very kind. She answered all of my questions with professionalism and great attitude. I would definitely recommend this place for all of your storage needs. Thanks again to Louise that made my transaction very smooth.

Louise is extremely helpful to every customer she interacts with. She is such a charismatic and kind person and takes the time to help her customers and see what is a great fit for them as far as storage space and their budget.

O was asked to give this awesome person a review and I said I would love to.I would recommend this Public Storage to everyone. The manager is great she will stop everything and answer any questions you have or if you need help. Louise keep up the good work

I wish I could give Louise 10 stars, but will have to settle for 5 stars.

Very secure place. Management Louise is the best. Always has a smile. Love it.

Great place and staff. Manager Louise is always concerned and on top of any issues. Thank you

Excellent manager with outstanding customer service and support! Clean facility! Great job!

Next auction on d. Grove in Ontario ca.

This public storage place is excellent Louise is and absolutely perfect angel she was very helpful and kind for my needs of a storage unit she went above and beyond to get me the best deal possible I will strongly recommend this primary location for anyone .

Awesome location and great staff especially Louise she’s a sweetheart was very helpful and always super friendly I recommend anyone that enjoy great customer service 😁

Louise is such a good manager and gives great customer service I highly recommend anyone who does indeed think or want to rent a storage unit she is the great person to go to, makes everything safe and understanding :)

I got to celebrate with Louise she rented her last unit. I have rented here for a couple months and love it the property is clean and I recommend it to everyone. 😀👍

Awesome Management! Friendly service and clean/safe facility! Louise is always helpful and very attentive to the property.

Louise does a great job keeping the site clean and friendly. Large, easy access units.

The manager Louise is very helpful here great management and a very friendly environment I had a couple questions and she answered them right away and explained them very well and even remembered my name out of the 100's of customers she has I highly recommend this facility to anyone looking to store there goods thanks again Louise for the good hospitality and help with everything.

I have been here for some time now. Went from one size to a bigger unit. Louise is a doll. She hooked me up and the move was only a few dollars more a month. Couldn't ask for more. Absolutely amazing management.

Great service.louise .keep it ☝

Great customer service, Louise.

Very helpful manager and staff

Great services provided here . Manager Louise is very helpful and makes me feel like my property is safe there! Thanks

Courteous, Honest,Friendly

Louisc is the besttttt 😉😉😉😉😉

Louise picks up the phone and knows my voice. She even literally remembers my storage unit number and helps me with every problem i have. She is one of the main reasons i enjoy using this facility. Even though their prices are a little higher than normal. Thanks for keeping the service A++ Louise!!!

Louise was amazing. Very courteous and professional. Really happy I went with this location. Will definitely recommend. She was a tremendous help.

Louise and Naomi were wonderful help. We came back a few different times while pricing storage units in the area. They took us to different units and ended up with a bottom unit that was perfect. Area is super clean!! Louise was very informative and knowledgeable. I highly recommend this site.

This is my first experience using any storage facility and its been very pleasant. Everything's been explained to me completely any time I have questions and Louise always makes me feel at home in the office always smiling and always friendly. Highly recommend this location

Thank you Louise for your excellent customer service!!!!!

Louise the manager is super awesome and nice! Property clean. Highly recomend!

The manager Louise is doing a great job always wants to help.

The manager Louise is kind, helpful, and very responsible

Very courteous, informative and very helpful No punch lines just an honest straightforward person. I liked my interaction with Louise. Ask for her personally and I Will definitely recommend to more people to her in the future.

The manager Louise was very friendly and helpful. Answered all questions and gave some moving tips. Storage is nice and clean with easy access.

Great service from Louise. She was very helpful, informative and awesome customer service...she sure makes moving so much less stressful

Every time I go in, the staff is always professional and polite. They are very personable.

It was a true pleasure to meet Louise. She made everything so easy for me to decide which unit that I would need to select. She is very knowledgeable, courtesy and has a great personality. Kudos to Louise and Public Storage! ☝

The manager, Louise, was very knowledgeable, helpful, & friendly. She made my experience very eaey. THANK YOU Louise for being so AWESOME

Very good customer service was thier when needed, very nice and respectable thank you soooo much louise🤗

Been looking for the best place to store some old files for my office. Ashleigh showed me the property and gave me all the information I needed to know. After talking with her, I think this is our go to place when we need etrra space! Thank you Ashleigh for your patience to my questions, friendliness and help!

Louise was very friendly and informative above and beyond that was expected . It was a very hot day when I was moving in, i was very thirsty and she took a bottle of water from her lunch bag and gave it to me. GREAT customer service.

My son's locker got broken into 3 times. "We know your neighbor next to your locker did it, but just can't prove it. We will be putting up fencing up on top to prevent them from doing it again." Never did a thing to put up this fencing each time, or never heard from the so called "Manager" each time. Left after lease was up. Lowsy place,

Louise is awesome! Extremely helpful & funny, EVERY TIME i come in!

very nice friendly people, very well kept

I was extremely please with Louise’s service! She was so knowledgeable and helpful in our decision to pick a unit that was best suit d for us. The facility is very clean and friendly. The manager Louise was a pleasure to work with and I highly recommend this place for any storage needs!!!

Louise was the best. friendly and was easy to get along with Thanks Louise

Manager is real nice. Always smiling.great attitude.facility needs a lil secureing but still well kept.

Great place to store my property, Louise, the manager has been a great help to me. I’ve been renting different units over the last 6 to 7 years since she has been managing the property it has been safe and clean. I would highly recommend this storage facility.

Louise the manager there was an excellent help today for what we need Big Thanks !!! Great Guest service, I'll definitely come back just to talk with her Thank you 😍

The best service ever respectful and very informative today told everything I needed to know before I could ask

Louise is a great person that is on top on things I recommend this place cause she helpful n very nice always my questions

Louise and Ashleigh were the best! Helped us with exactly what we needed walked us on a tour of the unit showed us the sizing and everything. Very clean! Nice and friendly staff! Made our first time using a storage unit a good experience! :)

Ashley and Louise were nice and helpful!! With getting my storage unit

Louise is the best...

Louise is extremely helpful and knowledgeable. She took the time to explain everything clearly and completely. I highly recommend this location.

Louise was wonderful, had a great sense of humor and was extremely helpful and professional. I highly recommend this Public Storage site.

I was shopping around for a storage place when I came in. Ashleigh was really patient with me in answering all of my questions. I need really appreciate the kindness and professionalism I experienced there!

Great customer care!

A Great place to go to store your things away. Staff was super cool. Louise was awesome. Im a new member @ public storage and She made the process painless.

since day one my experience here at public storage has always been great! And it’s has to do with how wonderful Louise is, she’s always so sweet and helpful!! Facility is always nice and clean! Best public storage Iv ever used!!! 👍🏼👍🏼👍🏼

Louise is great!!!! Since she has been here at the Ontario site bathrooms and storage areas have been clean and nice to come too. She is very knowledgeable when I have had question and she is always polite and nice. I think this is crazy having to do this which took my 15 mins trying to get into this site which a stranger had to send the open app to me. It’s not an easy site to get and it might turn people off from doing it. Louise is wonderful and I hope she stay here. Thank You

Lewis has great customer service will continue business with them because of her👍

Louise is great and if I had to rent again I would come to her great services.

Louise is the best. Very thorough on the process, really made the things easy.

Storing all my shizznit

So my roommate and I are moving out of an apartment I rented a unit here and he was helping me move my things in. The ladies at the desk said I should add my roommate as an athorized user Incase of an emargacy. So I did. Now my roommate wants to rent a unit and they will not give him the move in special because he was an authorized user on my unit. The ladies should have told us up front if you add your roommate as an authorized user then he will not be eligible for the move in discount. My roommate has been trying to get ahold of the distric manager all week and the manager still has not returned his phone call.

I went in to get information and needed some help, Ashleigh was very professional, friendly and helpful. She was able to answer all of my questions! Thank you for such great service!

Do you gays rent a parking lot pot

Heidi and Louise, wonderful people to work with. Extremely friendly and help you throughout the entire process.

Today, I signed up for a storage with Manager Louise at Public storage in Ontario. she was very helpful, informative, gave me great customer service and was very attentive to my needs. I recommend this place

We have never had a complaint.

Louise was great answered all my questions about what I needed to store I will definitely recommend storing here clean facility and good access

They don't prorate..I cleared storage on Jan 3rd they wanted to charge full month 🙄 Bull

Great customer service. Thanks for the help Ashleigh.

Ashleigh is an outstanding employee who will go the extra mile to make the customers satisfied. She's courteous, knowledgeable, and very patient with my endless questions. Friends recommended this facility to me because of your excellent employees like Ashleigh.

Every time I come I am greeted with a smile! Ashleigh is always so helpful, professional but warm. We moved again recently and I was flustered about the amount and size of boxes I needed. She advised and gave perfect estimate for my needs! Thank you Ashleigh for making my move a little less stressful. The property is always clean also!

Ashley was wonderful. Always a great help. Next time i need storage we will be back.

How much does it cost per month for a small unit.

Absolutely love storing here it’s always so clean and Ashley is always very professional and extremely friendly! Wouldn’t want to go anywhere else

Amazing customer service! Ashleigh helped me find everything that I needed! She was very knowledgable and professional and helped me figure out which boxes i needed for packing my stuff! I would highly recommend this location!

Good prices no availability when I was looking for a certain size

Yes good customer service but costly and no dumpsters or trash cans to toss a napkin maybe

Cassandra is off the hook! Prompt this woman! She went above and beyond what she was required to do. Thank Cassandra for all of your help. Totally grateful!

Girls are really helpful and friendly thank you you ashleight and Cassandra place looks cleans

Cassandra was awesome in explaining the whole storing process...made it easy 4 me

Cassandra was great, really took the time to show me the unit and address all my questions.

Everything was very well and a very pleasant experience

Nobody here to service customers. Office is closed. It is 10:15am (on Friday) and I am waiting as well as another customer for someone to open the office. Sign says Monday - Friday 9:30am - 5pm. ????

Laurie and Cassandra have been very helpful and kind. They answer all of your questions clearly and concisely. This is a great place to store your items.

💖 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍I love Public Storage, they're very professional your things in your precious items are safe.... they have cameras 24/7 I recommend Public Storage to anyone.... knowing that your things will be good, and will be taken care of thumbs up ,100%.... And the workers are phenomenal. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍💖

Very polite service!!! Cassandra and Laurie were very professional as well as respectful. They answered all of my questions and I ended up getting a storage unit. Highly recommend.

I spoke to a few Public storage locations and I would say this was the best one. The 2 ladies are great and helpful there.

Awsome service! Keep up the good work laurie and thank u again for explaining all the paper work. Hire more people like laurie public storage!!

I had a very pleasant experience here. Laurie was very helpful and made the whole process really easy for me. She was very friendly. Very thankful for all her help.

Friendly staff, easy to get setup, clean facilities!

I really liked Cassandra when I went there she was very helpful. Gave me details about the awesome security system. But most I liked was her great attitude and very politeness. Public storage should hire more people like Cassandra and all of their employees. Thank public storage for making me feel like home.

Very professional staff had all the answers to the questions I had great place to store my stuff

Small storage units are pricey. Price went up. Also they tell you one price and you end up with another. Units get hot during the summer. Place could use a drinking fountain. Restroom is heinous!

Very polite

Came in to this location a few days ago and Laurie and Cassandra were so helpful and nice!! They answered all my questions and even explained the right way to pack my fine china. I will definitely come back if I have any more questions or need any supplies!!

Exellent service! Laurie was professional and efficient, very attentive to all my requirements.

The customer service there was great. The manager there Laurie answer any and all my questions that i had. She was so great and greeted us upon our arrival. The facility was also very clean and keeped up. Thank you Laurie.

Great experience. Clean well ran place. Laurie is doing a great job. I felt so welcome.

5* Raring all the way, Best customer service I've had in along time, "Thank you Laurie". No wonder they're Rated very well. Keep it up. Place is clean and organized, Storage is convineintly located right off the 60 Fwy and Grove Ave.

Used it for one month. Setup is easy and the halls are clean.

Excellent customer service from laurie

Used Public Storage for a month, it was easy and convenient. The customer service was great, Laurie was awesome. I will definitely use them again.

Fix your gate I don't pay to NOT have access

Convenient clean and right off the 60 freeway.

Im recommended this storage nice service it's safe and clean area nice people Recomiendo este extra espacio storage buen servicio muy seguro y muy limpio el area eccelentes personal

Got my storage back in February, Laurie was a big help. She was super nice and answer all my questions.

Good service by Erin and April

Rented a storage unit here for a couple of years and never had any problems with the staff or the unit. There is an elevator for upstairs units to move the heavier storage items which is nice. Overall, the complex is clean, but the doors to the inside units are a bit flimsy. Up-keep, maintenance-wise, is so-so. The floor of our unit was busted up plywood (board) and the "handle" on the door of the unit was about to fall off. Someone could have easily smacked it hard enough and entered our unit. Finally decided to move to another storage company due to those factors.

Great customer service from April and a nice clean place for storage!

Great service by Sixx ..excellent property I would recommend

Customer service is great ,location is great ..

This place was okay in the beginning, where they give you a great deal to move in and the staff is nice...but after a few years our rent has been increased quite a bit! After shopping around we got quotes on a bigger size for less!

April is a great asset to the company. She is very professional, helpful and friendly. Get customer service defiantly recomend!!

April and Michael were my main contacts, face-to-face and via phone. They consistently displayed Professionalism by listening and responding to all of my concerns and needs. The Environmaent is Clean and well maintained. All of our Personal Belongings were Safe and Secure. Thank you for your Amazing Service. I continually share you with my Personal and Professional Circles of Influence. Blessings

April was excellent and an asset to the company ( Public Storage) . April answered any questions that I had, was very personable and had a very good attitude. I would rent again from Public Storage in Colorado if your employees are as knowledgeable as April.

I got a great deal from April on a big storage unit. At a fraction of the cost definately recommend for long ter and short term storage.

I love this place. I have been using their facility for a long time. The people who work here especially April is the best. She is a great help. Thank you for all your help!

Very convenient location. The service was excellent. The conditions of the rental were well explained by Alisa and April, who were very positive and a pleasure to do business with. I

April is a professional person who treat you with respect. She makes you feel like a friend.

Wonderful service, great people! Love their service! 5 stars!

I have been on the search for a couple weeks now to find a storage place for my belongings The young lady helping me in the office, April, was very knowledgeable and made the process very easy. Great area, very clean and safe.

April has the best customer service! She is helpful and follows up. She is always polite and cheerful, prime example for the service industry! The office is neat, clean, and organized. The facility is clean and seems to be well protected.

April was very helpful. Getting into unit I needed was very reasonable. Thank you for your help April.

Great experience! April was very professional and knowledgeable. She was very pleasant in providing great customer service.

Erica was very friendly and helpful today. I needed a storage unit quickly & she was very nice and helped me out. I would recommend public storage tip anyone.

April was very helpful and full of knowledge. Did not expect to have such a pleasant experience while dealing with storage.

I first came to storage when I was going through a difficult separation. I was very stressed and did not want to have to deal with this. I was very pleased to see how friendly and understanding the manager Michael was. He listened to me vent as I completed the paperwork. Thank you for just listening and for the great service.

Loved it... Michael was very helpful. .

Made my storage experience easier that I could imagine thanks to Michael and April on the office.

The company I work for have a storage garage at this location. Always clean and convenient

Good safe place never have to worry about my stuff. The staff is always friendly and helpful. I had trouble with the freight elevator but the guy in the office had it solved is minutes. Thanks! ;-)

I only needed storage for a short time but if I ever need storage again this is my place. Clean and easy to get to

Helped to make a difficult time of a move very present. Thanks for all the help

Always friendly and very helpful

Great service. They always have a smile on and are ready to help. Thanks guys

Michael is a very professional in his job and always has a smile on his face a very nice person.

Went into Public Storage today and was pleased to have met April, Greeting me and patiently answering my many questions about Public Storage. She was Helpful and knowledgeable. Made my decision about choosing Public Storage for my storage needs a breeze and when I'm finally ready I'll defiantly be going with Public Storage. Thank You So Much!

Place is always clean and the manager is always so helpful.

Staff is awesome. And facility is clean. Love public storage.

Love this place. ..Michael and April are tremendous help. .best experience A+

Great service. The staff is very professional and helpful. I was able to upgrade to a larger storage with no issues. I also appreciate the automatic monthly paymebt option and the online services as well. Public Storage is my chouce for personal storage needs.

The manager, Michael, was very pleasant, helpful,and a good salesman. He explained everything. The whole place was neat. I felt at easy and comfortable.

If ur lookink for a safe nice and clean storage..... THIS IS THE PLACE ... I RENT HERE N I KNOW MY STUFF IS SAFE!!! GREAT STAFF N ALWAYS CLEAN... I WOULDNT HAVE PICK N E OTHER PLACE!!!! THANKS PUBLIC STORAGE <3

These public storage has great customer service, I will always us this place. I have known the two reps for two years we are like family they make you feel these way. THANK YOU FOR YOUR HARD WORK VERY PLEASED.

Great service, the office staff is amazing, efficient, and helpful.

I cannot say enough good words for the people who work here, especially Michael. They always approach their work by thinking of ways they can improve and always deliver beyond the expected. Michael is a conscientious and productive employee who is very knowledgeable about the storage spaces, products he sells and his customers. Michael is a very principled in all of his business dealings, not just with me but as I have observed through the years, with everyone he meets. Thank you Michael, I appreciate all that you do.

I've had storage for about 3 years Now and every time I come Michael always goes above and beyond to help me out . I highly recommend public storage.

Thank you so much Michael for your excellent customer service you always make sure u go that extra mile to take care of your customers and for that I give 5 stars

Michael was very helpful. I got 1st class service. I will definitely recommend this location to friends! Thank you Michael. :) Richard Nowak

I had a pleasant experience with the process. April was very helpful and answered all of my questions. During my return visits her attitude has always been upbeat with a willingness to provide excellent customer service. She is truly an asset to your organization.

This location is very clean and I feel that my possessions are very safe here. A big "Thank you!" to Michael for all of his help when I went in to rent my unit. The management here is GREAT!!

Loved them, they were very helpful. Michael was soooo helpful and kind. Glad I changed storage places.

Public Storage is the way to go! I got my space here from Rick and he was totally helpful and friendly. They have lots of easy access storage units and they have really good prices! I choose Public Storage because they always take care of me and I am happy to recommend them to my friends and family! -Dusty

Very happy with facility and personnel. Property manager was very professional helpful.