Public Storage Self-Storage Units at 11259 W Olympic Blvd, Los Angeles, CA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x5'Online only price$ 92/moSmall 5'x5'
$ 92/mo $ 92Best Price LabelHurry!
- Climate Controlled
5'x5'Online only price$ 112/moSmall 5'x5'
$ 112/mo $ 112Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 177/moSmall 5'x10'
$ 177/mo $ 177Best Price LabelHurry!
- Climate Controlled
5'x10'Online only price$ 225/moSmall 5'x10'
$ 225/mo $ 225Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Los Angeles
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
West Los Angeles Climate Controlled Storage Adjacent to the 405
Storage units in West Los Angeles are located on the ocean side of the 405 freeway at the Olympic Boulevard exit, about halfway between Santa Monica Boulevard and the Santa Monica Freeway. All-indoor climate controlled storage units here are available in a variety of useful sizes at this modern self storage facility close to the Santa Monica Airport.
Small West Los Angeles Storage Units
Golf club storage is a feature at this storage facility. Avid players can tuck away clubs in a 5x5 storage unit after a round at Rancho Park Golf Academy, which is less than 2 miles away for convenient pickup and dropoff of your golf bag.
Brawerman Elementary School families and neighbors looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Stoner Park, Rancho Park or trips to Santa Monica or Will Rogers beaches. Behind the athletic equipment, body boards, fins, kites, beach umbrellas and sand chairs pack in your holiday decor and off-season garments.
Medium West Los Angeles Storage Units
If you are renting out your place short-term use a 5x15 storage unit to clear the decks while you are traveling or residing elsewhere. These storage rentals can hold two rooms full of furnishings and come in handy when you are expecting a new member of the household and need to make space. Bike storage fits nicely into these long storage spaces when you aren't on the West LA Bike Path.
Linea Apartment residents and others sharing a place nearby can store duplicate furniture in a 10x10 storage unit. Pack in couches, coffee tables, and dining sets along with boxes and extra kitchen equipment to keep common areas uncluttered.
Large West Los Angeles Storage Units
If you have no garage or yours is so full you can't park the cars in there anymore, a 10x15 storage unit is a great choice. Stow long kayaks and standup paddleboards, camping and fishing gear, and windsurfing equipment along with your oars and paddles. If you are building an ADU or converting the garage to livable space, this unit will hold four rooms full of furnishings.
Homeowners around nearby Santa Monica Airport planning a remodel can store five rooms of furnishings in a 10x20 storage unit. These roomy storage rentals can hold the contents of a three-bedroom home if you are in-between residences or just moving to West Los Angeles and still house hunting for your new place.
West Los Angeles Public Storage has climate controlled storage solutions to fit a range of needs.
If you are still looking for a space, we have ample storage units nearby on Purdue Avenue and W. Pico Boulevard.
At this West Los Angeles Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 582)
Regina, who works the front desk, is the best! She was so helpful to our family, and offered us so many options to best suit our needs. We would never choose a different storage facility. The facilities are clean and well kept, and she always greets us with a smile!
Regina and Gerren were very helpful and kind. Great location and very clean. Highly recommend!
Regina helped out our family a bunch in getting situated and condensing our unit. Thank you so much for all your help!
Regina is the best. She really went out of her way to help us find the best rate. My friend had a storage unit here for years and raved about Regina’s customer service which is why we chose to rent here. Regina is super professional and friendly.
Regina is a rock star! Professional, efficient, reassuring, kind, knowledgeable and very helpful. She puts her customers first. The facility is extremely clean and well-managed. We have been at this facility for over a year now and have rented a second unit! Highly recommend!
Regina was wonderful and very helpful and courteous love the location
Regina gives me great service and is always patient. Recommend for all your storage needs!
Beautiful facility, nice and clean! Great staff, especially Regina so incredibly helpful!
Regina gave an excellent customer service! I recommend this place 1000%!
Regina she's a wonderful lady 💖 very helpful 😊
Otis He very nice guy thank you for your kindness
Regina! You are the absolute best! I called looking for a specific packing supply which she didn’t have at her location. So what she did is she says let me call around and check the nearby stores to see what they have available. A. Saved my time B. Fantastic customer service C. Such a happy sweet person and we had a nice laugh which is much needed these days for everyone. She gave me a call back very fast and was able to let me know the nearby stock available. Regina I can’t thank you enough your the best!
Regina Is a patient and efficient manager who has help me simplify my storage problems
We’ve known Regina for over a decade and she is so lovely! Our family values the customer service at this location and it’s why we’ve kept multiple units here for so long. Keep up the greatness!
Regina is awesome friendly professional and quick on her feet. She gets things done. Great location.
Regina was a huge help. Always with snile
Regina was very helpful. Good service.
Regina, was just PHENOMENAL & gave me Amazing Good Service!!! May God continue to Bless you Regina with his Hands of Favour!!!!
Regina was so incredibly helpful. She was clear and concise with her help while simultaneously maintaining great energy. I felt very welcome. Was in great hands.
Thank you REGINA for your help and for the excellent customer service, she cares about her customers and she is always with the best attitude to help others, keep it up the great work ✨
Regina is the best at Customer Service! She remembers me every time and is friendly and helpful with all my storage needs.
Regina gave me great service. Restroom are very clean
One word/person: REGINA. Her customer service was out of this world. She not only made checking in smooth, she helped me on moving day because I was having so many issues with my movers. She went above and beyond when she could have just sat inside, on her phone, ignoring the situation (like most do). I am so thankful for her help. Thank goodness there are still people like Regina!
Regina was very helpful and property very nice
Regina is awesome, got my storage at the same day. She is also super tidy and keep the area super clean. Thank you ma’am, I appreciate you. Keep up the good work, see you soon
Regina was excellent gave great service
Great Customer Service!
Excellent, excellent, excellent!! Regina is absolutely the best. She is professional, knowledgeable, and so willing to help. The entire rental experience was superb. Her willingness to help you is out of this world. It has been a long time since I have encountered such great customer care and concern! Thank you Regina!
Regina is the upmost most helpful manager I’ve had ever had! She is quick and so professional! I always enjoy coming in just to see her!
Edwin is the absolute best! He saved the day for me, and i can’t thank him enough. Please give this man a promotion and a raise asap. Thank you again.
Regina is the best of the world!!
Regina is a very helpfull lady and property is so clean
You could not have a better employee than Regina. She went over and beyond to help me and my husband rent a new space. She never gave up as we continued to hit roadblocks. And she made it fun. While we were there she had similar interactions with two other clients. Do whatever you can to keep her as she is a treasure!
Love this Public Storage! Regina was super-helpful and very friendly. Got us a couple of great storage units. Highly recommended!
Regina is amazing!! Always so helpful and cheery. Makes for a nice experience when going to storage!!
Regina is a gem! Thank you for helping me navigate the storage process. I am new to the personal storage world and she was so welcoming.
Regina is super helpful and I like to come here to pay my storage bill
Regina has been helping me for nearly ten years to take advantage of my PS storage. She is a superstar!!! Joel
Regina gave me grest customer service. She helped me download app. Thanks
Regina 5 Stars service no question
Regina was helpful. Very nice lady
Regina was great! She was extremely helpful and the property was nice and there was plenty of parking.
Regina is a fantastic worker here and helped my mom and me tremendously. Thanks again Regina, you made this really easy!
Regina is a good person very happy. Nice facility
Regina is awesome. Nice property plenty of parking
Regina was very helpful! It was my first time to get a storage unit and she made it very smooth for me. Excellent service and so friendly! 6 stars!
Regina is the queen!!! Love her service.
Regina is nice lady. She helped me to move my stuff to upstairs. Nice location and clean place
Miss Regina is an absolute treasure and made the rental process so easy and delightful. The unit is clean. The facility is clean. Love that it's temperature controlled,..and CLEAN! I've looked at the other facilities in the area and this one is the only one I don't feel like I'll falk into a horror film. Absolutely worth the slight increase in pricing.
Great service! Great location! Regina, the property manager, is the best!
Regina the best . I always like to go with there she always has a smile.
Regina best storekeeper in Los Angeles and Santa monica
Otis was amazing, thank you!
I had to stop at this location to make a payment. Regina was very helpful and very kind and understanding and went way out of her way to help me out.
Regina gives me great customer service and nice.
Regina is great at helping people when they need help with their storage needs.
Regina is the best EVER!! Great location.
Regina is the VERY BEST! She is always pleasant & friendly- and is super helpful! Regina makes coming in to pay your bill a pleasure!
Ercan was very helpful!
Eraco & Regina, thank you for your outstanding service. We dealt with both Regina & Eraco and received only excellent customer service.
Ercan was very kind, supportive, and helpful
Ercan was super helpful and friendly when I rented the proper-sized storage space for my purposes. Super happy I’m at this location.
Regina went above and beyond to accommodate us, and she was extremely kind throughout the whole process of us moving our stuff in!
Regina is the best. Very helpful and knowledgeable about Ps products
Regina was very help and gave great customer service every time I came by which was a lot because I kept needing more packing supplies. She has a great attitude, funny and works hard. She deserves a raise!
Regina is awesome. I came with a reservation for a different location but because of her personality and outstanding customer service l am very pleased to be here. Thank you she is an asset
Regina unbelievable service👍 thank you very much
Regina is a STAR! So helpful and informative. I looked forward to seeing her every time I visited the facility. She made everything so easy.
Regina was sweet and helpful.
Regina gives great service and I love this location very clean
Came back after 2 years and I love Regina is still as helpful and wonderful! I’ve been to other public storages and by far this one is the best in terms of location, cleanliness and customer service. Regina was absolutely the best! It’s always the best when you get someone who actually cares about their job and makes you feel welcomed. Incredibly helpful and explained everything so properly. Definitely recommend this location to everyone.
REGINA ROCKS!!! So grateful to Regina at Sawtelle location in LA. She helped me figure out the right unit and it’s working out so well. It was easy to be honest with her about my budget. She always gives me positive energy and it’s that community spirit I love about PS.
Regina is the best! She was so nice and really went above and beyond to help make things go so smoothly with moving in. Thank you!
Regina helped me a lot . Upon entering shes very accomodating to provide me what i need to bring my stuff. Thanks to her. She is my Angel for the day.
Thanks to Regina she made my day , she is full of energy and happiness thank you again for taking good care of us
Regina I can tell is very confident and reliable at this public storage. I highly recommend this location.
Ecran was terrific!
Ercan helped us this morning taking a look at various storage options and explained in details helping up think about what is a proper place for us given our needs. He was patient, polite and very helpful! Highly recommend.
Regina is very nice and helpful!!
The best service in all of LA! The property manager, Regina, is super helpful, delightful to be around, and goes above and beyond whenever she can. I keep storing my items at this location, mostly because of Regina! Additionally, the facilities are super clean, safe and easy to navigate.
Regina is very nice and helpful. Recomendado this location very good
Ercan gave Great customer service!
11/05/2022 What can I say... my experience the other day at the Public Storage was phenomenal. Our friend Ercan was extremely helpful in every possible way. He gave us a tour of the different units which gave us a lot of perspective on what we needed to rent. He was very real in ensuring that we only got what we NEEDED and outlined all the different benefits / pricing for the other options. He was as friendly as could be, and gave us a leisurely wave as we drove away. Thank you Ercan! 🙏
Regina is always wonderful, kind and helpful to customers. The faciilty is clean and inviting.
Ercan was very helpful, friendly, and provided great service!
Modern facility, lovely property manager.
Regina gave me great service plenty of parking for me
Very clean facility. It's even calming to be there. The staff is courteous and helpful. They have bathrooms available there which is great!
Regina has lots of parking nice property.
I love this place! As someone who has never rented a storage unit before, I did not know what to expect at first. However, upon meeting Regina (the manager), I knew I came to the right place. The storage units are kept in excellent condition, the opening hours (6am to 9am) are very reasonable, and the area is great as well. There's more than enough parking and the units come at a reasonable price. They also provide dollies at the entrance, which are immensely helpful when it comes to moving heavier boxes, etc. However, what makes this place so special is Regina. She truly went out of her way to make me feel welcomed and introduced me to the facility. Coming back is always a treat because of her and this place wouldn't be the same without her. She's truly a gem who gives this facility a family-like feel!
The best storage place in town! Regina is the best at helping me with anything!!
Public Storage, located at 11259 W Olympic Blvd, is an excellent facility. Regina is a highlight with her fantastic and professional customer service. The facility and units are well maintained, and parking is spacious surrounding the building. I would recommend this location over all Public Storage locations within Los Angeles.
Regina is the best. Definitely come here!
Does anyone know if they are allowing access on Labor Day?
Regina is a living doll. Keep her forever, she helps bring the world's energy up into the positive and loving vibrations.
Reginas the best. Rental went smoothly!
Regina was incredibly helpful.
Regina gave me great customer service and was helpful
I’m not surprised to see many Regina fans in previous reviews. She is so awesome and friendly and helpful and the list goes on. From the moment I walked into the office her big welcome made me feel at ease because moving can be stressful. She was beyond knowledgeable in getting me set up and showing me to my unit. But what really blew me away was her willingness to help us solve an issue getting our furniture into the elevator that she absolutely did not have to do. Her solution saved the day and I wish I could do more for her than just write this review. Thank you Regina for your genuine kindness, sense of humor and positivity. You really deserve employee of the year and a raise, seriously. I’ve never looked forward to visiting a storage facility, but I hope see you again!!
Regina gave me exceptional service with packing supplies
I had great experience on the renting process at this location. Regina is the manager and she is always very energetic and answers our questions clearly. I would definitely recommend the Public Storage on this location for others!
Customer service was great, had an issue with me storage unit but regina fixed it promptly. 👍
Regina is really helpfull and guided me the right way ! Best help , once again thank you !!!
Regina gave me great customer service. The property has lots of carts for use. The property is well maintained
Regina is a pleasure! She is always professional, smiles, and is always super helpful!
Regina is the best customer service I have ever had. Very helpful. We Love the space here. Highly recommend at this location
Regina is the best!! She helped clean my storage unit and made sure I got the best service!!
Regina is the best! Making my life so easy. Come here and everything will be great! Service was fabulous!
Ms. Regina is the most kindness and best person here on Public storage. She’s very patient and helpful with me
Love this storage location!! Regina makes my experience so good and makes me feel so comfortable every time I go in. Lovely energy with an awesome attitude. Best storage location is Los Angeles
Regina was amazing! Would come back anytime.
Regina is awesome. Great customer service
Regina is good manager.Plenty a parking.
As always Regina has helped me since 2019. Thanks again for fixing my issue with the unit.
Regina is one of the best, most helpful people out there! Very professional and made every transactions seamless!!
Regina was super helpful and just a great person overall! Extremely friendly and made everything super easy and answered any questions I had!
We have been storing at this location for years and it has been a joy. Very excellent experience The staff is enormously helpful especially Regina the property Manager. Who has personally made sure we were well taken care of when our payments would be late
Regina is very polite and helpful. Nice property
Regina gave me good customer service and people skills. The property is clean.
Regina gives the best customer service ever! Highly recommend!!!
Regina was very helpful setting up the app and she has a great memory and very helpful.
Regina was cery gelpul and storage cery clean.
Regina was so helpful and friendly, I’ve had a million different storage units in different parts of the country, this has been the best one by far. 5 stars if I could put 10 stars for Regina I would.
Regina is excellent employee always service with a smile. Restrooms always clean
Regina is the best in the west. I love this location very clean and lots of parking
Great location . Nice manager Regina
Great customer service from this location. Regina is a excellent manager and the property is very clean and well kept. Lots of different size boxes. Highly recommend.
Regina is a great staff member and very helpful
Regina has a great customer service, she’s nice and always willing to help. Totally recommended, I rented my space today, she is very patient and with a lot of knowledge. She’s always in a good mood 🙂
Regina that works here is very helpful, we’re extremely satisfied with the service. Thank you.
I have been a renter for almost two years now and it’s been great. Regina is the best and she is always there when I need any help. She’s kind and offers incredible customer service.
Regina es una persona muy atenta, ayuda bastante, y contestó todas mis preguntas con mucha claridad. El lugar es limpio y amplio, estoy muy contenta.
REGINA IS THE ABSOLUTE BEST!!!
Regina is the nicest most helpful person I know! Always see her working hard and she’s so friendly. She was so nice I got another storage unit. She also cleaned up after the multiple messes I made so I’m extremely thankful!!!! Thank you for everything you do Regina!! So sweet
Regina was an amazing help with the whole process. Explained everything very well and even showed the unit before hand to make sure it was right for me. Great customer service and great experience overall! Go Regina! :)
Service here is great. Sasha is extremely helpful. Made moving things in and out a breeze.
Regina is always an amazing help and so friendly with myself and my kids. She's made my storage experience a very pleasant one with her cheerful attitude and friendly service. This public storage is always kept so clean and well lit that it makes moving things in or out much easier on me. I also like the amount of rolling carts they have, making it more accessible to get from my truck to my unit without the worry of having to wait for someone else to finish using theirs. I would recommend this to all of Westwood. Come check them out!
Regina went above & belond. 5 star plus service. Went for larger space based on her recommendation. Thx
Regina is the nicest of any other storage companies. She was excellent help with my rentals. Highly recommend this location
Best public storage because Regina was super helpful!
Regina was very helpful and nice Storage was extremely clean
This is the ONLY Public Storage facility in Los Angeles to use! Regina is the most professional helpful Manager we have dealt with in recent memory. This facility is very well-run and maintained, a serious cut above other Storage Unit experiences we have had. You will be so happy you store your belongings here.
Regina is the best ever!!! She’s always there and helps you out with a friendly smile. She cleans up after us and gives us masks when we forget ours. It’s a nice and clean, cold property. They really take care of you here!
Regina was absolutely the best!! She is a friendly and very kind person and knows her job well after 11 years with PS. Regina made sure I had the right unit for my needs and took the time to walk me through the process and tour the unit with me. The entire facility was spotless including the parking lot.
Best service! Thanks Regina for all the help!
Regina is a very kind and helpful person at the front. Easy to park and access. Nice to meet such a cheerful person so early in the new year.
This is the best deal in west la for storage great staff and cheap prices
Regina is the most helpful and she's so personable. I've been using Public Storage on Olympic for almost 10 years. This is the cleanest storage facility, I've ever used.
Regina I was late on my storage payment and she helped by saving me $10.00 by waving my late fee. Never happened before but very nice and helpful she brought it to my attention.
Regina has been such an amazing help the every time I have to use the storage. Every time she has been so kind and helpful, The place is always clean and well kept!
Very nice lady name Regina. Great location
Regina was so wondeful! All her help was of utmost importance!! Solid gold!!!!
Carri — the best ! And knowledgeable ! Best public storage . Love the place 👍🏼👍🏼
Great location very clean and Regina is great
Regina has a nice property. Very clean
Regina was very helpful and nice
Regina helped me with my rental and gave me good customer service.
Regina was so helpful and super tentative when it came to helping me with my storage unit!!! Love this spot!!!!
Regina gave excellent service ☺️ 5 stars
Regina was wonderful to interact with. She is knowledgeable and a pleasure to do business with.
REGINA IS AWESSOME! My previous storage unit provided no information and no direction as to how to access my unit.Regina help me download the app and walked me to my storage unit. She even had me work the lock a couple times in front of her to make sure I had it down. I wish more service people were as kind. I found a new friend.
Regina is super good for rental. She helped me a lot
Regina was great! She was very helpful, and helped make everything super simple, great customer service and location for storage as well. Thank you!
amazing clean spot and an amazing help from sasha and made the process easy.
Regina is a nice lady at the office. I love the location
REGINA!! Is the BEST! She will take care of you and make the whole process so easy. 5/5 star for REGINA - she will go above and beyond for her customers and she honestly made my day. The Olympic location I’ve been using for years, and it’s because of the exceptional ease of access and customer experience I have received.
Regina at the office counter is a lovley lady. Very knowledgeable, helpful with a welcoming tone and beautiful smile. This location is great!
The best service EVER! Ask for Regina
Great experience again. Thank you to worker Riley, she was a great help. Really respectful and kind. Professional.
Regina is very good with customer service
This place is amazing. We work with Regina. She is super helpful!
Sasha gave me wonderful service, very polite and knolegeable.
Excellent service from Regina!!! Very friendly, knowledgeable and helpful! Keep up the great work!
Regina has great customer service and keeps her property well maintained.
Regina, I’m in love with all she's done for me! Bless her soul!!
This is my first time having a storage unit and I must give more than 5 stars to Ms. Regina! I was having challenges finding a unit and she helped me get one and spent one on one time with me on the phone explaining the process, describing the unit and telling me all I needed to know. When I met her in person she was so nice and personable--I was so happy I found a unit where she works. She continues to provide great service and does it all with a wonderful smile! My storage unit was clean and ready when it said it was available. Thank you for making my first storage unit experience successful--I really appreciate it!
Was helped by Sasha who was incredibly helpful. Great parking, and great location (since there’s so many food places around) - takes some of the sting out of moving boxes.
I just got a unit at this location today. From the moment I called their customer service line this morning, they made everything go so smoothly and perfectly. Immediately after reserving my unit on the phone, I got a call from Sasha who was extremely courteous, kind, and patient and answered all my questions. I had the same lovely experience with her when I walked in a few hours later to check in and get my unit. She was so patient and made sure I had all my doubts and questions answered, all the while with a smile. Highly recommend this facility already because of Sasha.
Regina hss good customer service and the property is very nice and clean
Great storage box shopping experience at this location!
Mazell was amazing and so helpful. She helped us get refunded for a cancelled reservation and set us up with a new unit. Fantastic experience :)
Mazell was SO KIND! I ordered a unit online for another location and was not satisfied (due to location) and came to this location and she was extremely helpful. Aside from assisting me with my rent details, she also let me know about the public storage app and showed me the access function which is fab. THANK YOU!
Carri is an excellent representative for public storage.. service with a smile, although she is wearing a mask....
Great customer service and very clean!
Went in looking for current prices. Place was immaculate and was greeted immediately with a warm big smile from Mazell. She answered all my questions pro & fast! Definitely my spot should I move over there from Hollywood.
It's aleays a great experience at this location! Regina is terrific!! Unfortumately she's been out but the staff is picking up the slack in her absence. Went by yestreay and Riley was quick to stop what she was dping to get me a key for one of the carts and then even helped me so I didn;t have to make two trips! They are just the best here AND keep it clean and neat too!
I was so surprised to see Mazell today, I didn't realize she worked other locations. I have several clients at different properties depending on the need. She has helped me in the pass to get the right size that fits their needs. She showed me how to help my clients download the Public Storage app for when they come to the property they will have touchless access. Thanks Mazell you're always helpful at the right time!
Mazell is of the charts!! Can I give 500 stars!! So helpful!!! Thank you!!
I had an urgent need of moving boxes and supplies to help an elder from my church who was relocating to Seattle to live with her granddaughter due to recent covid events. I flew into Public Storage on Olympic and Sawtelle not knowing what was required, and the young lady assisted me with purchasing everything I needed in a matter of minutes. She even carried the heavy boxes to my car - and all with a smile. I highly recommend Public Storage for all moving needs!
Best customer service experience. Regina was so helpful. I got exactly what I needed. Great experience working with her. Thank you!
CUSTOMER SVC REVIEW: My partner rents a space there and we always appreciate Riley's friendliness and humor when we see her there. Recently, we put her patience to the test when we went for boxes and were unsure what the job required. She was a total pro and didn't once make us feel bad for being underprepared. And what she recommended was EXACTLY what we ended up needing! She even offered to help us carry our boxes to the truck. It is nice to feel valued and not rushed in the world today...
I’ve had a storage unit at the 11259 west Olympic boulevard location for 4 years now and every single time that I am there Regina has always provided me with exceptional customer service and hospitality... just a pleasure to be helped by her always with care and a smile- it really makes a great experience in every way- thank you Regina- 5 star service! 🏆🌟🌟🌟🌟
I have had storage here for years. Clean, well-lit facilities. If moving things stresses you out, Regina will be sure to brighten your day so make sure you stop by the office. Good selection of supplies too.
Convenient location with all of the packing supplies you could need. Riley helped me carry my boxes out to the car which I very much appreciated. Highly recommend!
I came here today and the property is super nice!! Regina is great and she is super welcoming and helpful!!!! I will definitely be back again!!!
Regina was very helpful and the property is very nice
Regina (the manager) was so helpful and friendly!! This is a great public storage location - always clean!! Perfect for what I needed!
Regina takes care of me everytime and I always see her keeping the property tidy and clean.
I was in the process of moving, and I found this public storage right after work. I was so tired and drained until I went in and was welcomed by Regina and her amazing self! I had a great experience and she was very helpful by give me recommendations on details I provided. Thank you!
Really great storage unit!!!!!
Needed a storage facility and Riley was very nice and professional at Public Storage at the 12259 W Olympic location. The storage units are very well maintained.
2020 was a ROUGH year. A friend of my wife's was hospitalized and we needed to move her things into storage. This was only my second time using a public storage facility and my first, over a decade ago and in another town, was a shudder-inducing nightmare, so I was dreading it. I am SO GLAD I chose this particular storage place. It was clean, cool, well ordered...but let's not kid ourselves. What makes or breaks a place like this for most people, is the staff. I'm happy to report that Riley was the most helpful, knowledgeable, empathetic, and efficient employee I've come across in years. She took a process I was dreading and turned it into a swift and painless task. I cannot more highly recommend a facility, or a staff, than this one. Kudos Public Storage! You hire great people!
Regina is so great very helpful. The property is clean and lots of parking
We were looking for a storage unit for our business and Regina made the process so lovely and easy. I called customer service one day inquiring about rates and Regina followed up immediately to assure we had all the necessary information we needed. The next morning my boss went in to view it and she was there assist. In my original conversation with customer service, they had booked us with a different unit than the one Regina showed us (which we loved) and she was able to be there every step of the way to make sure we got our preferred unit. I never knew finding a storage unit would be such a breeze, Regina is amazing and an apparent asset to Public Storage. THANKS REGINA!
Excellent service! Regina is fantastic and always so helpful!
Regina is very nice. And helpful . Celan property
I don’t really write reviews, but it was my first time getting a storage space and Regina was very kind, patient, and very knowledgeable about Public storage.She made sure that the onboarding process was easy. The facility itself is clean and they offer products as well that will make your life easier when it comes to your storage needs. The only thing I would say is a con to this is that storage renters only have the timeframe of 6pm-9pm. Overall, I rate this public storage 5/5 stars because of the cleanliness and the very helpful & friendly staff. Shoutout to Regina!
Riley was very accommodating and friendly! She was also very informative and provided excellent support I needed with the rental process.
Regina is extremely helpful and goes out of her way to help you. Highly recommended.
Regina was very helpful. Will come back.
Nice location Very clean great staff
Regina is the best.
Regina thank you regina for your good help.
Claudia is a pleasure to deal with, very informative and great attitude always.
Great location very clean and awesome staff especially Ms Regina
Regina has great customer service!!! I feel welcomed every time I come here!!!
What can I say just an outstanding place cleanest one I’ve been too and Regina was just great.. easy to work with, get in contact with, great attitude more than happy to rent here.
This team has always taken care of their customers. I would like to send big thank you to Regina for her kindness!
Regina is always pleasant and so helpful. She always remembers me and assists in an immediate and professional manner.
Regina is the absolute best! Every time I come here she puts a smile on my face and brightens my day. She keeps the place clean and tidy! Definitely keeps me coming back here. :)
Great location , Regina is very nice and helpful
Regina is the greatest!!!!!!!
Regina is a very nice lady. Very helpful clean location
I had a great experience at this storage location. Regina was very friendly and extremely helpful!
Regina is the best. Very helpful
I had an Amazing experience with Riley over at this location she was very nice very professional and very willing to help my family and I with everything that we asked and I wish I could give more stars thanks again Riley you’re the best!!!
Regina and Riley were really nice and the property is always really clean.
Regina and Claudia are the best! Very friendly and accommodating! Easy in and out, never too busy or crowded.
Claudia and Regina were so nice and kind. They helped me find everything
Regina is always amazing! I have had a storage unit here for years and every-time I have asked her for help She has gone over and beyond. She makes a difficult situation a pleasure! She is kind, helpful, and caring and an asset to this company! This is a clean, great place to have a storage unit.
Great property very clean excellent customer service. Nice lady named Rehina
Regina, the Manager. First of all one of the best customer experiences I’ve ever had with Regina the Queen. She is high energy, very thorough, gave me all the information up front. My experience was seamless and it was my first time in public storage . I was pleasantly surprised and the experience with the Manager made all the difference in this world. What a pleasure.
Regina was very nice helping me rent the unit...she was very helpful and has a great personality...best public storage worker I have ever met.
Riley was super helpful. Very customer friendly.
Regina is nice lady nice property very clean
Regina is an absolute joy to be around and so much help!
Regina is always there to help out. She's great!! Awesome!!
Regina has great service and the restrooms are very clean
I love this store. Specially Regina is so helpfull
Regina is always extremely helpful! We appreciate her help, and her wonderful attitude.
Regina is the G.O.A.T best employee I know someone needs to give her a raise
Regina is the best worker there is at this entire place. She helped us out with everything we needed and still was very excited to help
Regina is the most friendly person you’ll ever meet. From her warm smiles to her contagious laugh.
Regina is very nice and helpful. The property is very nice and clean.
Great location and a great manager
Regina has continued to provide the most amazing customer service for the eight years I have had the storage ! Every time I have to drop by, it’s almost like getting to see family!
Great location great manager
Regina is so nice. Always smiling and just a special person to deal with, a real pleasure. I moved and it's no longer convenient to store at this location but I can only hope the next storage facility I use has someone half as nice.
Regina is the very best!! Kind , extremely helpful and a sunny disposition . I have been in twice and it is rare to experience Such wonderful service. Thank you! Vicki K
Regina continues to give excellent customer service through the pandemic. Always helpful and patient, I appreciate your work ethic.Thanks for all you do!
Regina was so sweet and amazing, I’ve never used a storage unit before but she was so helpful in showing me how everything works. I’m originally from Massachusetts and go to college here in LA we met Regina when we were moving out of my dorm back in June and when we came back in August me and my dad were hoping to see her again because her service, kindness, and compassion was extremely memorable
Regina is the best! Super helpful and warm, a great experience!!
great location and great location
Regina and Mekaila are awesome. They keep the property clean and they have excellent customer service. Highly recommend!
Regina has great customer service always helpful and great location
Regina is best I’ve ever met. Will use property over and over because of her!
Ask for Regina. She’s awesome!
Regina gave excellent customer service and the property is very clean
Visiting storage facilities is usually a stressful affair at best. This space is however pleasantly different thanks to Regina and team! Always ready with a bright smile, she is not only incredibly helpful but also one of the kindest humans I’ve come across. Thanks Regina for making my day whenever I come around! The facility itself is spotless and conveniently located. Highly recommended.
EXCELLENT Customer Service. Best of all Public Storage locations I visited.
Regina is great and the property is clean and plenty of parking
This is a great public storage! Regina was extremely helpful and so nice! She did a great job helping with move-In for the unit!
Great location very clean nice staff. Regina and Messina are super!
Regina and Mekaila both have great customer service. The facility is also great. The location is easy to access , well lit, and very clean. I would highly recommend.
Regina was great she has wxcellent customer service. The property is very nice.
Regina was great and always helpful when I would come into the office!
Great location. I just adore the staff. They most definately gave me excellent service!
Regina has excellent customer service
Great location, excellent staff Regina was awesome! Lots of packing goodies!
Mekaila was absolutely wonderful and helpful to me before and during my stressful move in!!! She was patient, kind and considerate. I really appreciate her and want to acknowledge her hard work! 5 stars!!! Thank you Mekaila! Regina has been awesome too!
Regina has great customer service. Always willing to help.
Always a pleasure hearing Regina’s voice greeting me on days I visit this location!!
Thanks for the great service from Mekaila and Regina Great location lots parking and clean property
Meia-idade sold me boxes with a smile. She has great customer service and she gave me the right size boxes for good price. If I need storage I will come to this location
Great location fantastic staff The ladies are great nice boxes and price
Regina has great customer service. The property is well kept very clean and plenty of parking
Regina and Dolores are awesome!! They took great care of me, and the move-in process was super easy! UPDATE: More than a year later, everything is still great! They're always super nice, and the property is always clean and orderly!
Regina was friendly and great! Glad to part of the group!
Fantastic service from Regina and Mekaila
Mekaila has great customer service. Thank you for all of your help.
Regina gave excellent customer service, very helpful and friendly!
Regina and Mekaila are amazing!!! They’re both extremely helpful l
This location is very clean and has easy access to the units. Great parking and very safe. The manager Regina is very knowledgable and friendly. She makes you feel at home when you come to the office.
Regina is the best employee to live! She is so helpful and happy! Each time I walk in she’s smiling! And is so easy going. We end up taking for hours about everything and nothing.
The staff is friendly and concerned for our needs. Finding a proper space and making sure I was within budget. Just a clean nice area with really helpful staff. Regina who helped me was awesome.
Regina is very friendly and nice. The proprrty is very clean and lots of parking.
Regina gave me excellent customer service and the property looks amazing. They have lots of packing supplies and Regina is nice.
Regina is wonderful and a great manager. The property is very good .
Clean space. Good location. And Regina takes great care of everyone. She even calls in advance to remind you when payments are upcoming. Very friendly.
I had never rented or had anything to do with any kind of storage, so was not sure what to expect or that I would get screwed or not. Very quickly, Regina put all my fears and doubts aside. She was very knowledgeable and helpful. I had already taken care of money online, so I knew what to expect. My only issue was that I did not know that I need to purchase insurance, $8 a month or something like that. I questioned Regina on the insurance. She gave an answer and I was okay with paying it. I forget exactly what she said, but I accepted the answer. Compare that to a bad experience that I had recently with a painting restoration (see Yelp when I get around to writing it), where bait and switch took place. What a night and day difference. The facility is nice and clean. The elevators are a tad slow and the elevators doors close to quickly when I am on the outside going in and too slow when I am inside. I can highly recommend the facility and I look forward to saying hi to Regina, when I go there.
Great location property is clean and we'll maintained. Regina is awesome and helpful.
Regina always makes me smile and look forward to visiting this facility! Very helpful person!
Regina ths manager made my move an easy experience. Moving products and the right size storage took away the stress. Thank you again excellent customer service!
Regina provides top notch service and assistance. Always a pleasure talking with her about PS. She is always to provide the most happiest assistance. A 5 star person.
Love public storage! Regina and Mekelia are helpful and attentive employees who can always assist in any situation.
Like others have noted, Regina's customer service is truly excellent. She is extremely friendly and helpful.
This public storage location is the best in Los Angeles! The main reason is Regina! What an amazing sweet lady!. She is the kind of person that all businesses should have. Moving you stuff into a storage can be a very stressful and sad at times. Regina will put a smile on you face every time you go there and make you feel that things will be just fine.
Regina and Mekaila do a great job with customer service and always with a positive attitude. Hreat Location
Great property nice manager
Regina and mekaila are great. Thank you ladies for all the help.
This property is great! Clean, plenty of parking, well lit, and the managers Regina and Mekaila are super! Very knowlegeble about space sizes.
Regina should do TV ad for your company. She is so enthusiastic in serving her customer and we love her
Regina is a great manager. The property is Wells kept.
Regina is very helpful and great to work with!
Great location! Plenty of parking well lit storage spaces. Amazing staff Regina was awesome! Highly recommend!!
Great location will lit lots of parking and Great manager
This location is clean and has plenty parking. Manager is very nice and helpful.
Great location !! Reginas the best. Very helpful and knowledgeable about the spaces and merchandise
Regina is very nice and work hard at the property. very clean
Great service!! Had a great time at this location Regina made me feel welcome & was very helpful! 5 stars for this public storage
Good property ti Rent and buy supplies
Regina has great customer service and the property is clean. She is always available to help with your storage needs.
Regina is awesome! The property is nice and clean and plenty of parking
Very clean, climate control, and great customer service. Regina helped me shes very helpful and knowledgeable about product.
Regina gave me great service and I like the merchandise the have alot of packing supplies and friendly staff
I went to this location for pricing and boxes there was a nice lady that helped me named Regina. She was very kind and gave me good advice for a space and packing supplies. I plan on coming back to rent. Great location!
Great location well lit, staff friendly. Go see Regina she’s great
The awesome twosome at this location made making the decision to rent and get moving materials a breeze. Thanks for the knowledge.
Nice service from Regina and Mekaila. Friendly ladies. Great clean property
Regina gives excellent customer service and her knowledge of what you need for storage made using this location a no brainer. Thank you for making this decision easy.
Regina has a good locación and great customer service
I had such a good experience renting out storage space with the help of Regina! Her bubbly personality made my day! Thank you!
Regina has a great location easy access very clean
Regina has great customer service. Property is great and location is convenient close to 405.
The facility is pretty good, but Regina is great! She stayed late one day just to make sure I got a dolly -- saved me at least an hour of unloading, probably more. Just a wonderful, helpful person.
Regina has blessed me with extremely good customer service. The property is a good location
Regina is awesome! This property is well maintained and recently remodeled. Great location
Regina is the best! She advised me on exactly what was required to pack my home up. Not only did Regina go above & beyond in regards to customer service, her great personality made a stressful time much easier.
Regina is very nice and she always makes me feel at home when I visit my space. Property is clean and cool
I have had a unit here for over 10 years, but in the past 3 years since she arrived, Regina (on-site manager) has made things so great for my experience. She is helpful, knowledgeable, and positive. I have had to switch units for more space, switch keys, and she has made the process so smooth. I am really grateful to have her at this site!
Regina and Mekaila have great service and property very clean
Keke and Regina are awesome! They are really nice to me and I enjoyed having this storage place with them. Full of happiness! Definitely get your storage room over here if u have a demand for it. I especially have to say thank you to keke for helping me when I first came here in June. You really deserve to receive a compliment! “Good job!!!!!!’
Great! Really nice experience with regina!
Regina was very helpful and friendly with the sign up process, and is always welcoming when I show up.
Regina is fantastic! The property is a great location! Clean well lit
Regina was amazing! She is so warm and friendly and brightened up my day! Thank you for an amazing experience!!!
May I first and foremost say that I was greeted and helped so professionally by Regina. I now feel like I have a personal relationship with the facilities due to Regina’s warmth and welcome Thank you public storage for the wisdom you have utilized thru Regina.
Very pleasant crew. Friendly and helpful.
Regina was very friendly and helpful for a smooth move-in process.
Regina store manger was lovely Precise and also very helpful as she suggested exactly what space we need that fit us perfectly! PS is the best as long as you have such wonderful staff! Thank you
Regina is friendly and has good customer service. The property looks really good
I had a great experience at Public Storage with Regina, I can tell already and I just joined what makes this storage facility special is Regina. You can count on very friendly and helpful service here at this great location! Oh and by the way the storage units I looked at look very clean and new which is an added bonus.
Just signed up for a storage unit at this location with the help of Regina who is amazing. We couldn’t decided which size unit we would need to store our belongings and Regina was super helpful and patient throughout the entire process. Everything was super simple and convenient!
Regina gives great service always smiling and helpful
Regina has great customer service and the facility is very clean. They also have a large selection of boxes.
Regina is amazing. Super helpful.
This is my first time using a storage service; I literally walked in here and asked what do I do because I have no clue! The lady at the front desk Regina helped me, walked me trough the process, asked me a couple of questions; lastly we walked into the building showed me size options and boom! I was set to go. Went back to office and did the paper work and I was set. As of today I’ve moved most of my stuff in and I’m so stress free! I wish people like Regina worked at every single business the world would probably move faster! Thanks so much and keep up the good! Will definitely recommend to anyone looking for a storage place.
I had a great experience at this location. Regina was extremely helpful! I’ll definitely be back, and will send my friends to this location, too.
Ms. Regina was such a pleasure to do business with. Made our transition very easy, and comforting. Ms. Regina provides excellent service, during a time, great service is hard to find. This location is highly recommended, because of people like Ms. Regina.
This is a great facility! I come here multiple times a week to access my storage unit. Regina is amazing and always provides excellent customer service!
Regina was SO helpful at the front desk. She answered all my questions and made the process an easy and smooth one.
Regina gave me excellent service and goes beyond her duty as a manager. Always with a smile even when people come that are depressed she energized them
Great service! Delores took great care of us!
We were shown around by Delores and she was very helpful and friendly, great service.
Regina at the front desk gives great customer service and is always extremely helpful! Overall the storage building is easy to access & park at to load/unload which I greatly appreciate. Much smoother getting in and out than other storage places especially with a van or panel truck. They also keep the place very clean.
Kasie and Regina was very helpful , got me a great deal on a 10x20 very satisfied with the property and customer service !
Regina, is an asset that does yor business a great benifit, I've been a mover over 28yrs and she is one of the few far and special. Regina, is professional, helpful, understanding with people's needs as there are specific attention due to complicated moves such as I performe. I will be doing a lot more business with thus branch due too, it's outstanding location and personal. THx.GEORGE Sandoval.. Michael's Movers Boston, MA. ..
Best location! Clean, well maintained spaces. Regina was great! Best customer service.
Great location Regina was very nice and helpful
Regina was absolutely fantastic!!! Best storage move-in experience ever!!!
Great location and excellent service! Lucia and Regina are super helpful and honestly go above and beyond for you, absolutely recommend
I came in to rent a unit and met Mekaila and Regina. I had the best experience. They were so happy and helpful.
Ms. Regina was very kind & 'helpful and made the over all renting experience, very easy.
Regina is kind & professional. I asked a lot of questions and she answered all my questions in a professional manner. She is definitely an asset to your company!! It's a pleasure dealing with her!!
We chose this location due to Regina's bubbly personality and outstanding customer service. Compared to 5 other public storage sites we visited, we realized this was the best overall because of her. Regina is awesome!!!
Regina was very helpful and went above and beyond.
Regina is the best customer service representative I’ve ever met! I’ll be a Public Storage customer forever because of her! She was very helpful, patient and clear with all of the details of our rental. I would give her more stars if I could!
Regina has great customer service with a great sense of humor. She is very knowledgeable about the products that she recommends for packing supplies. Thanks for your help.
Regina has excellent customer service
We specifically drive out of our way to this location, the past 3 moves we have had to do to buy boxes from Regina. She makes the kick-start process of a move cheerful, advises on what we need and is just wonderful to deal with. We went over on Saturday and she was not working, the gentleman that sold us our boxes was very nice too - however, we ran out and when I went back today, and was happy to buy from Regina. I wish more customer service people were like her.
Would recommend this location. Clean, well-lit storage facility. Professionally run, responsive office staff.
Excellent managment with strong customer focus. Regina patiently helped me until all my questions were resolved. Very well maintained property.
Regina is very helpful and the property is very clean. She has cery good customer service.
I have used this location twice. The place is very clean and Reginia is great at the front desk. Recommend!
This is a nice, clean storage space! The manager, Regina, is super helpful and professional and will walk you through everything. Thank you!
Well managed by Regina. She was of great assistance to me and my storage needs, and makes the facility a pleasant place to be.
Delores great service and efficient!
I was satisfied Ms Regina was VERY awesome !!
Regina and Delores were very nice and very helpful.
The best storage facility in Los Angeles.
regina is very nice ，she helps me a lot.
Really nice experience from Regina! Good customers service ever and helpful!
Management is superb. Regina helped me figure out which storage unit size would best fit my stuff, and she kindly answered all of my questions. If you want to ensure your stuff is in good hands, I'd recommend using this particular Public Storage!
Regina the property manager was very helpful and knowledgeable lady. Thanks for your help.
Regina is a great manager. The property is amazing
Regina was an absolutle delight. She was super helpful and made the leasing process fun, quick and painless. Thank you Regina!!!
Regina was so on top of everything!!! She’s excellent!!!
Regina was absolutely amazing and so helpful!! Very understanding and truly caring about her clients. Before getting there her genuine personality radiated through the phone! Thank you so much Regina!!
Regina is a very kind lady and gone through the whole process with me very clearly. She is a very sweet lady
Regina is so informative! She even tries to help me to save some bucks. Warm services and good space choice.
Excellent service, thanks!
Love this place! Regina is the best. She set me up with a storage unit quickly & she was so knowledgeable in helping me choose a unit size. Love Regina- she is the best! She made my move super easy.
Regina is an excellent employee! I went in the other day to inquire about the rate and she answered all my questions. I love the location because it's well maintained cleanliness so I am considering switching over to this location to store my appliances.
Regina has very good customer service. She is alwsys friendly.
Just signed up. Haven't used them yet, but this far, very friendly and seems like I'll be in good hands with Regina, the property manager.
Regina gave us the best deal and kept us smiling though the whole process!! Love her and love how easy everything was!
To Whom It May Concern, 💫✨ Managment of Public Storage, at 11259 W. Olympic Blvd. Los Angeles CA 90064. Regina, provides outstanding customer service. Friendly, Kind, Lovely Personality. I adore how wonderful and happy Regina greeted me. Your company is very lucky to have Regina. In my humble opinion, I believe Regina should be Rewarded for the hard work and wonderful attitude. I will be stopping by Public Storage before Christmas 🎄 and bring Regina, token of my appreciation Regina inspired me.😊 I hope your company appreciates Regina as much as I do. I will definitely let my friends & family about this particular Public Storage. 🎄❤️.... Happy Holidays it’s the session to give and appreciate those to make the world a better place. Sincerely, Vivianne Grace❌⭕️❌⭕️
Regina at the Olympic Blvd location was so knowledgeable and helpful and made the process fun and seamless !!!! 5 stars!
Regina is fantastic! I love this space!
Great service and very friendly. Always willing to help.
Regina and Delores have always help us and great customer service. This facility is clean and well kept.
Regina is the most amazing person. I had some questionable experiences with other storage units, but as soon as I came here, Regina was amazingly helpful and friendly. Answered all my questions. I highly recommend this place and thank you Regina!
Regina and Dolores are so lovely and incredibly helpful! They make the mundane task of schlepping in and out of storage more pleasant. I lost my storage key and they helped me get a reliable locksmith on the spot. The facility is clean, easy to access, and very well lit. Much nicer than any I have used in the past.
Delores a.d Regina have made my day I was just starting to pack and they both help we select the right item to pack my garage
Regina has provided me with great service around the clock. Anytime I need assistance regarding my unit or in the office, she has been there to help. I am very satisfied with this storage facility and considering I have been to multiple P.S. buildings in the past, this location is by far my favorite.The lovable staff and open hours are perfect for my work schedule.
All five stars are a credit to Regina's excellent customer service! After booking a few storage units to compare rates, Regina calledme shortly after my reservation to welcome me and schedule my move-in appointment. Her warmth and professionalism sealed the deal for me, and I cancelled the other bookings. This location is lucky to have her because if it wasnt for her, I would have likely left because there are "hidden fees" that I was not expecting, but she made me feel like I could trust my storing my items here & paying $20 for a lock & monthly mandatory insurance ontop of the advertised fees were worth it. The facility is very clean (Regina also cleans), safe, and the fellow renters are nice. The neighborhood is also nice. A con for me is that the rent is due on the 1st & not the day of the month you join. The monthly insurance cost is a con for me also. Its also really hot in the storage area & I was expecting it to be more temperature friendly (cool) b/c its a climate controlled storage. But all in all is a fine storage place, and Regina is tops!
Both Karisha and Dekayszae made the experience easy and wonderful. They are both terrific.
Regina is the best hardworker and Delores is also a hardworker. They are both nice and helpful
Regina explained very clearly how Public Storage works. The facility is well organized and clean. Thank you Regina - your sense of humor and joy made our cross-border move actually fun!
Regina is a pleasure to see whenever I’m accessing my storage. Her bubbly attitude lights up the atmosphere even if only for a brief moment when I pass by the office. She is also exceedingly helpful for any of your needs. I would highly suggest renting with this particular Public Storage simply for the service of the wonderful staff.
Regina, Delores are excellent in customer service, always pleasant, extremely knowledgeable and ready to help. Thank you!
Love this place. Regina and Dolores “Lois Lane” are awesome people.
Regina was amazing!!! Great customer service and so nice! Makes coming to my storage unit a pleasure. Service was fast and easy. Thanks!
Delores and Regina are amazing, very sweet and helpful
Predictors. Necessary for a couple of months.
Public Storage never ceases to amaze me by their prompt and expedient service. I have used their services before in the last past years. I was presently surprise, this last time when I was in dire straits for a storage unit I needed asap.The professional attention and service I received from Regina was above and beyond what I have received previously. I needed to move the storage contents from a garage into a smaller affordable unit. She helped identify & configure the correct size unit for the price I can afford. Her professional attitude, patience and enthusiasm made it all worthwhile! Regina works at Public Storage facility #07024. It is located at N/E corner of Sawtelle & Olympic Blvd in West Los Angeles CA. The facility is very clean and very secure. I recommend them wholeheartedly. When you stop by ask for Regina and tell her I sent you. You won't be disappointed! Just wanted to update this review because the service is still very excellent. Regina and her staff continually improve the quality and care of their facility. Recently I had to acquire additional storage space. It was cleaned and provided Immediately. It was extremely hot weather but this facility is air conditioned. It allows me to store more valuable art work and musical instruments that could be damaged by even mildly warm climate. Regina’s enthusiasm is so contagious it always lifts my spirit no matter how low or tired I may be feeling. Yes, I still give this facility the highest possible rating for their unwavering exemplary service!!
This is way overdue, but I needed to make a point on how amazing the manager, Regina, is at this location. She has an amazing attitude and made me feel very welcome as it was my first time renting a storage unit. She answered all of my questions in detail and her never ending patience with me was much appreciated. Thank you Regina!!!! YOU THE BEST!
Great experience with Dolores and Regina, they helped me set up the account and storage very quickly. Also on move in day they were very helpful and professional making the move a lot quicker. Five stars!
Regina has great customer service and the facility is clean and well lit. I highly recommend this location
Delores had fast efficient service. She was very nice and knew alot about the packing supplies. The storage place is very clean.
Thanks Regina! very helpful and friendly. 10/10
Regina and Delores have excellent customer service skills.
Very good service! Our first time with the storage and it’s been a pleasant experience. Regina was very helpful and informative throughout the renting process and will definitely recommend this storage to families and friends.
First time getting a storage, amazing service provided by Regina, she was super helpful with everything and made the experience smooth and fast!
Regina was super friendly and helpful in setting me up with my storage locker. She took the time to explain everything and had a bright personality that made it a pleasure. Thank you!
Facility is well taken care of and the staff members are the best. Regina always takes care of me and is always a pleasure to work with. Would highly recommend !
Out of all of the storage facilities in the area I am SO grateful that we picked the one at 11259 Olympic Blvd. Firstly, it is convenient to the 405 so we can get to it easily. But more importantly, I received above and beyond service from Regina who made sure that a mistake on the part of our movers didn't cause us to have to completely reschedule. Very helpful, flexible and returns phone call promptly. Thank you to the entire team for making our experience a positive one. Will definitely use you again in the future.
I moved from self storage 1 to this location on Olympic with public storage. And Regina was the extremely helpful very fun and made my move easy and smooth. Best management ever! Thanks.
Great experience here. The facility is clean, staff have always been friendly and helpful. Regina went above and beyond to make our experience go well.
I have used this location for many years for it's a clean facility, well kept and well managed. I wanted to express my sincerest apologies to miss Delores. I kept her way past closing time on Easter Sunday😩. I'm grateful for her professionalism and patience. She helped me sort out the best storage space for my needs and was very helpful. Miss. Regina has always been a pleasure to deal with as well for the past two years since patronized this location. Thank you ladies for your hardwork and thank you for putting up with me. Best wishes
Great experience. Regina is very helpful in getting everything set up. Definitely recommend this storage facility.
Had a great experience at this location. Regina helped us out and went above and beyond with her service. She was helpful, efficient, and created just an overall enjoyable experience.
Regina was so very helpful with my move in. She was friendly and knowledgeable about the products at the store. The facility was clean and well lit and it had lots of parking.
I looked at a few storage facilities in the area. This one was a bit more expensive but it is worth every penny. It's clean, new, safe and Regina and Dolores are amazing! I stopped in on a whim, met Regina and she sold me on the place. It makes a difference when the staff welcomes you with a smile. Regina and Dolores rock!
Delores and Regina were very helpful, pleasant and fun to talk to. The ladies here are Highly recommended for. your storage needs
I like the employee Regina, she is kind and very helpful for me.
Great customer service and very helpful from Regina 👌
I just want to thank Delores for helping assist me with all my storage needs and supplies, so polite and nothing but good vibes! This location is super clean and secure. Such a wonderful easy experience with public storage, I’ve always been happy using this company, always so easy n reliable.
Regina is wonderful! I made a reservation at the wrong storage address and she made sure she found something matching my price range and size. She also personally walked me to each storage option so I could make sure I made the right choice. Quick service and friendly people, highly recommend!
I always get the best customer service from Regina and Delores here. Highly recommended!
Regina is the BEST! She is super friendly and knowledgable and makes the stress of having to get a storage unit a lot less stressful! Thank you Regina!
The staff Regina walk we through everything clearly and in details, so helpful! Great customer service!
Regina is the best!!!!!!!!!!!!!! Thank you so much!!!!!! ^^
Regina couldn't have been more helpful!!! The place is clean, super safe and well organized! I prearranged my move date and booked a 10'X10' unit. The place is clean and Regina was there to greet me and Rock and Roll Movers and a very big truck. She made it so easy for the movers and was clear with the instructions on how to use the elevator. Oops.....I had too much stuff...so, on the spot, right before closing time, Regina found another smaller unit for me to move the last bits in. Thank goodness for Regina! Now, all is well!!
Regina gave me excellent customer service and runs a great facility. Its always clean and well lit and i highly reccomend.
Regina was very helpful. Her customer service is impeccable and made the experience pleasant. Definitely recommend!
If you were ever looking for the pinnacle and epitome of what "customer service" means, then look no further than Regina from Public Storage on 11259 W. Olympic Blvd. Not only was she available at our convenience, she never faltered in helping us find the correct size and location for our storage, with a smile and a jolly personality, which is rare nowadays. Don't settle for a dry, apathetic receptionist/clerk from the surrounding storage businesses. You'll find everything youre looking for and more at this location. Not only will they keep your stuff... they'll keep you coming back. 😃
I have been very happy with my storage unit at this location particularly because of the outstanding staff. There are several Public Storage locations in very close proximity but I highly recommend this location since you will always feel welcome and be taken care of! If you read any of the other reviews you can see that it is unanimous that Regina is the best! She not only helpful and accomodating but friendly, making what can be a stressful process easy. The location is very personal in addition to being clean and well kept. The district manager Anthony is excellent as well, accommodating and professional while also creating a friendly and positive environment, making everyone feel welcome! By far the best Public Storage location in the city.
Delores and Regina were excellent. Their customer service was awesome. They were very friendly and very helpful.
Regina is fantastic. She is always helpful and willing to assist with a bright smile. Great customer service!
Regina and Delores are great! They have excellent customer service and they are always courteous and fun. They are knowledgeable about the storage. Clean property
Regina is such a Love...! She made paying a bill, lots of fun. Enough said! Excellent management, clean & professional facility. I highly recommend this company and this location for any storage needs.
I had a very positive experience at this facility. Regina was very very professional, Cheerful and helpful and went above and beyond in helping me with finding the boxes I needed to ship framed pictures. She even stayed longer after closing until I completed packing my items with bubble wrap and in an appropriate box. Amazing! I recommend this place highly.
Regina gave me wonderful costumer service!
Came to public storage today to get boxes Breanna and Regina was very helpful and I ended up getting everything that I need and more. I love there buy back guarantee policy as well !!!! Great property !!!!
Delores was great!
Amazing service! Quality time. Delores & Regina are awesome!
Regina & Dolores are always so high energy and very helpful with any questions!
Staff was friendly and nice ! No problem with parking and location.
Great property clean very safe always ask for Regina she's amazing best property around.
Regina is awesome! From the moment I pulled up to the myriad of questions and requests, Regina has exceeded all expectations! She is super friendly, knowledgeable, and knows her business! Thank you so so much Regina! You made this stressful process very very easy!
Love the ladies -- Desiree and Regina at this location. I've rent from public storage at other locations and none of them come close to the service I receive here.
Great location. Great service. Going to current location for last 5 years. Going to miss Regina the most!
Great service from Briana and Regina let us use the restroom
I have been using this public storage for the past 3 or 4 years and have had a great experience every year! Regina was an amazing employee and gave great customer service every time. They facility is also very clean which was an added bonus.
Dolores and Regina were extremely helpful and supportive all throughout the time I was in the storage unit. Even when I ran out of battery they helped me with my phone. Thank you for making of a tedious process a very fun one!
Regina made my experience using public storage enjoyable. She was always available to call and willing to help; an exemplar in customer service. I highly recommend going to this public storage if you're looking for a safe place to keep your stuff.
Desiree is great!
Regina has great customer service She is always smiling, courteous, and helpful
This property gets five stars because of Regina!! She stayed late on a Sunday to help with renting a unit. So cheerful, knowledgeable and helpful. It was a tricky transaction and she made it seem like o big deal. She stayed as long as it took to get the unit we wanted in our name. Thanks Regina!!!!
Accommodating staff Regina & Desiree made the entire sign up experience painless. They were thorough in recommending the best offers and options for our property management office offsite storage. Professional and efficient!
Regina and Desiree have been super helpful, as always but today they really helped extra. I was concerned about paying a late fee and within minutes they helped me get the late fee waived. Not only was this helpful but even more still; I was directed to auto pay over the counter within seconds to avoid the potentiality of late fees in the future. I love them. It's been a pleasure being serviced by these two over the last 7 months.
I'm a long-time customer at this location. The actual storage facility is clean, well-lit inside and very secure. The units are well-maintained. The office staff onsite are always very helpful and friendly, especially Regina and Desiree who helped me on my last two visits. I would strongly recommend this Public Storage facility if you need offsite storage.
This place is aaaaaaamazing! The ladies are incredibly helpful and nice. The entire experience was pleasant which is helpful when you're moving :) I definitely recommend!
My experience at this particular Public Storage was great (and I've been to some awful storage depots before). The front desk employee Regina was particularly helpful and respectful. The depot is also very clean, which I really appreciated.
The people who work here are so nice and helpful. They walked us through all the prices for the units and helped us figure out what unit we would need for the amount of things we had. Will continue to rent here even if the prices increase because the staff is so great. The building is also very secure. It's indoor and climate controlled. It also requires a pass code to get into the elevator.
Regina and Breanna was veryyyyy helpful . I love them . They really help you in every way they can . If I can give 10 stars I would .
Great promotions for the amount of time I needed. Joanna and Regina were very kind and a big help!
Delores & Regina were very helpful with all the paperwork and showing me around the property. Thank you!
Delores and Regina was great and very helpful
Best service by far! Delores was so helpful 👍👍
Regina and Chris are absolutely amazing! They were so patient and attentive to making sure I got exactly what I needed, even to the point of staying after hours to answer questions and complete my transaction. I was having a horrible day and these two made a world of a difference with their exceptional customer service. Thank you for setting the example of what great customer service should be!
Clean and organised
Regina is the best! I feel very comfortable and enjoy using Public Storage because of her!
I have been with Public Storage for over 2 years. All I have to say is Regina is the best there is when it comes to customer service. Regina goes above and beyond on a daily basis and made my move into my new storage unit go seamlessley. Regina always greats customers with a welcoming smile and ensured all questions were answered and move in needs met. This facility is by far the best I have ever used. Its always clean and has good equipment to borrow to assist with moving your property or supplies. Thanks Regina and the Public Storage staff for all you do!!
Regina/Willie are really nice. I lost my keys and they where informative and helpful. I thought I would have to pay a lot for anew lock but it was only 20 bucks.
My first time using a storage unit and Regina made it easy and pleasant. Come use this location for your storage needs. # 07024
Easy process, great service. I recommend it to anyone looking for storage in the area. Regina was very helpful.
great customer service. Will reccomend this location Delores And Regina are very helpful.
The place is clean and efficient. Regina is great! Always willing to help and always smiling.
Regina is a really good manager. She always smile and love to help her customers. I would like to come here again and get the best service by her. She is really a professional person.
Delores is very good customer with service!
Delores and regina were very helpful and very nice. Great customer service in this location.
Was wonderful to meet Regina! Looking forward to coming back to see her and hope she is here to help us again!
I think parking here is free and I never heard anyone get toll away
I stopped by this location and had questions about storage units and packing material. The manager Regina helped me out and she was very helpful! She was very personable and easy to talk to. I highly recommend this location. ASK FOR REGINA!!!! SHES GREAT!!!
This location is great! Easy access push carts and very clean. Regina and Delores have great customer service and they are very knowledgeable about the products sold there.
Regina is absolutely amazing! She is full of positive energy & extremely helpful and friendly! Needless to say, she is one of the main reasons why we rented this space without any hesitation. This is our first time we ever rented any storage at all. It's been surprisingly easy and pleasant. They have carts for us to use. And there are boxes and tapes available for purchase at the rental office.
This is our first storage unit with PS. This location is very clean and the staff is extremely friendly and helpful, especially Regina and Delores. I would definitely recommend this location to everyone!!
Regina gave me great service! Best location!
The service was great! The people who worked there was kind, helpful, and wonderful. Shoutout especially to Regina and Delores.
I showed up 10 minutes before closing on a Friday and Regina was super-courteous and helped me find the perfect storage space. I couldn't be happier with the service and the location!
Regina, from West Olympic Public Storage , is purely fresh breath in air. She goes out of her way to help you and make sure you have a great experience with Public Storage. I believe, great companies sustain because of the great employees. No matter how much companies pay for advertisements, but the great treatments from the employees of the companies to public is the best advertisement. We congratulate Public Storage for hiring Regina. I would refer more people to Public Storage of 11259 West Olympic.
Regina and Delores make this place a very good experience!!
Regina and Delores were so helpful, friendly and knowledgeable about their job. Highly reccomend this property and these ladies.
Regina & Dolores!! Are the best!!
Regina has a wonderful spirit and a great attitude. She gave me excellent customer service. I highly recommend this location..
This PS location is the best. I went to Public Storage earlier today to buy some moving and packing supplies and met Regina and Dolores. These 2 ladies are awesome and gave me the best customer service I've received in a long time. From the moment that I walked in, they were very helpful and very personable at the same time. I've been to another location and didn't get anywhere near the service that I received today. I got everything that I needed and there was no hassle. These ladies changed my perception of Public Storage and I will definitely be back. If you need moving supplies, definitely check these ladies out.
Regina was very helpful throughout the entire process, plus her energy and positive personality is infectious. The facility is well kept, clean and easy to access.
Regina is awesome! Stopped in to inquire about packing supplies and was greeted with a smile and great personailty!
Delores, you are great! I'd love to return again!
Delores was great an a very kind lady... Took care of me quick
Great location Great service see Dolores, she's always there to help!
Thank you, Delores! My wife and I have been in a busy busy move and she's been such a help! Thanks very much!
Delores helped me a lot, really appreciate that. Since english is my second language, She explains everything nicely to me Shes a really nice person
Delores was very good a
Delores provided me with excellent customer service today. Thanks
delores and matt were helpful with planning my move!
I went to this location because it is close and convenient for me. I spoke to jaimie and dolores and they were able to assist me with my supplies for my move and answered all my questions regarding a storage space. Greatly recommended
The ladies here, delores and jamie, are so helpful and wonderful. Great place to rent a storage space. You can walk across the street and get your coffee and carmel machiado. Lots of restaurants on sawtelle.
Erika is cery helpful
very good costumer service dolores
I went to buy boxes for my move. The attendant that was there i believe her name was jaimie and she was so helpful. She helped me figure out what i would need and how much of it. She was so helpful it made my move so much easier and less painful
Went to check out facility and staff was very helpful and pleasant .i will rent here
I stopped by to purchase moving supplies for my upcoming move, the assistant was very friendly and helpful determining what supplies I needed.
Delores is awesome, very helpful and nice
Clean, organize and well managed
Forgot the number for the unit and the code "John" made it simple and easy yet with enough information that not just anyone can come in and get access to the units great place clean friendly and great service 5 stars for sure
Today is my first time "self storeging". My man John is very patient and guiding me through all the details on the contract and how to work the elevator. Thumbs up.
I came in to buy boxes for my big move. I needed boxes for everything but wasn't sure what to purchase. Luckily John was there to help. He assisted me with choosing boxes of different sizes for all of my moving needs and his customer service was great! Thanks Public Storage.
I must preface this review by first saying that I have had a bad experience with Public Storage at a different location in the past... Recently my wife and I found that we needed to rent storage space once more. So I checked out this location which was just a short walk from our apartment. To my surprise, I saw a familiar face at the front desk. John had previously worked in the location in which I had not liked before. However I remember his genuine care and customer service. He was always personable and went the extra mile. I immediately decided to choose this location even if the other locations were less expensive. Knowing John worked at this one made me feel like I would have a better experience. The location itself is clean. The climate control keeps my stored merchandise constant. The hallways are brightly lit and my belongings are easy to access. The staff is so much more polite overall. I highly recommend this location to anyone storing expensive equipment.
Mr John I like to commend for the excellent level of service I received.Mr John displayed the highest level of professionalism while being super efficient and patient he went above and beyond his call of duty truly an asset to public storage thank you for people of johns caliber a real asset to public storage team
Upon coming into PS with my wife we already did some shopping around. Being frustrated from the heat, rude customer service from you're competition we were fed up! Walking into your store Dion greeted us with a warm hi and a cheerful attitude! Although you're prices were a bit more expensive. Your employees knowledgeable information, eagerness to help. Won my wife and I over! Kudos to Dion! And her suburb service!!!!!
Went in on a Sunday to pick up extra boxes as part of my move. Jaimie was super helpful and took the time to recommend moving supplies based on my needs. I inquired about rates for storage and she was very helpful in not only explaining rates but sizes. This place is great, not just for the prime location, but for the excellent staff like Jaimie.
was a great experience.
Frednesha was very nice and friendly
Dion rocks! In and out in 15 minutes with a smile :)
My check in at Public Storage was easy and fast. Frednesha was an amazing help. If you need storage this is the place to go.
This is such a clean, bright and well-lit facility in a perfect location in West LA. The service is excellent--Regina was very helpful and even assisted me with putting together some large garment boxes I bought. I would happily recommend this location to anyone!
Frednesha provided me with excellent customer service
Frednesha gave me excellent service I really felt she cared. A very easy process to get started. Thank you!
Great property and Jaimie is terrific.
I got stuck in brutal santa monica blvd traffic last week, causing me to miss the cutoff deadline for being charged a full month's rent for my storage unit. I had taken advantage of their $1 rent for a month promotion and needed to close out. If I didn't make it by 6:00PM, I was going to be charged $600! Fortunately I got a hold of Fredneisha and Deloris -- who were awesome -- and they understood my predicament. With typical employees, you'd be hard pressed to get the kind of customer service I got. I parked my car 4 blocks from P.S. and literally sprinted to the office. Deloris and Fredneisha saw me and, despite it being 6:07PM, waved me on in to close out my account. I was very grateful to them for being accommodating....as I know they did not have to be! I promised them a positive review; without question, these girls deserve commendation by anyone from upper management at P,S headquarters! Thank you gals! -BH
I stopped in last week to buy some packaging materials for a piece of art I had to ship out in a hurry. Jaimie and Renee were so helpful that they even helped me cut up a box and resize it to fit the shape I needed! I was extremely impressed by their professionalism, as well as their ability to think outside the box (no pun intended) and help me in a hurry.. Thanks again, ladies!
We initially dealt with Julia and Jamie of Public Storage Los Angeles when renting our space. They helped my husband and I find a steal deal! They were both very helpful and informative about the space we wanted to rent. Also very honest, which is rare these days. Public Storage has great hours and is very secure. There are also many dollies available to help you take your stuff up the elevator. Renting our storage space from Public Storage Los Angeles was a breeze and hassle free thanks to Julia and Jaime! Thank you for giving us such a pleasant experience, we will definitely be referring business here! Every time we visit our storage space, Frednesha makes sure we have enough dollies to get our work done and is so accommodating. She makes sure there is never a delay and that we are happy. Now that is true customer service! Thanks to Frednesha making sure we were supplied with the correct sized dollies, we got the job done yesterday in a very short amount of time! Ask for Frednesha to help you, you won't be disappointed!
My experience was excellent. Jamie and Renee were very professional and helpful. The process was fast, easy and no hassle.
Frednesha was extremely helpful! Very clean, organized, easy parking, and excellent customer service.
Found the $261/month deal for a 10x10 space in the internet. Met with the staff, and they were very helpful. I am hoping the rate will stay for a long time. I had a wonderful experience the day of the move. Forgot to mention AMPLE amount of parking and close to my favorite Japanese restaurants.
A helpful and TRULY caring staff (thx, Jamie and Julia!). No dummies behind the desk here. Always clean, climate controlled and secure - plus ample and easy parking. What more could you ask?
I booked two units at this location and the staff (Julia) made the process easy and painless. She walked me around the location to look at the units to make sure it was the right size and fit. I highly recommend using this location for all your storage needs
Great service! Love Jamine and Delores!
So far so good! Got a great deal online to start things off. Went in the other day to do paperwork. Julia and Jamie were there and both were really friendly, professional and helpful. Julia gave us the tour and then walked us through the paperwork, making everything clear and easy. I was happy with the look of the facility and our space. They have things set up to make it easy to get stuff in and out, etc. Love the fact that it's climate controlled and there's lots of parking.
Great Experience……Julia and Jamie were incredibly helpful. Great parking and easy to access. A real pleasure.
Just rented a storage unit from this location today. Kenyon made the whole experience fast and easy. Thanks so much!
I was very much impressed with this facility and its staff. I was assisted by Jaimie who was very professional and friendly. She gave me a quick tour of the facility and promptly processed the paperwork, explained everything that I needed to sign. The facility itself is fairly new and is very clean and conveniently located. There is plenty of parking available and the location could not be more convenient if you live on the Westside.
I have nothing but rave reviews of this facility and its personnel. Jamie is my main contact from the beginning for me and has always been helpful and pleasant. She's a joy to work with. John is newer to me and he is also friendly and helpful. The facility is well maintained, clean and neat. It is a pleasure to visit the facility and interact with the Public Storage employees at this facility. Highest of marks from this customer! Bruce Ishimatsu
Jaime, one of the managers, is very knowledgable and helpful about helping me get up and running with a unit. Their sign up process is straightforward and easy. The property is very well maintained and convenient to where I live. Definitely recommend this location to those moving around the west side!
I've been a customer of public storage for over 10 years. Employee Jaimie is great at friendly, kind, quick and efficient service. There's always a smile on her face.
This place is super convenient! Jaimie is the lady of the house!! You need carts and friendly service! She got it! Definitely would go back!
My experience was extremely positive, with Jaimie and Julie. Their attitude, suggestiosns, etc. made the move very simple.
I've had a space at this location for a few years and every time I go to the office because I need help I'm greeted by a friendly smile and great customer service. I would definitely recommend coming to see Jaimie to help you with your packing and storage needs in the future because she made my moving experience less stressful and gave me all the information I needed.
The Property Manager, Jaimie, and the entire staff at this location are amazing. So incredibly helpful, polite, thorough, accommodating, and personable. If you need to store ANYTHING, you should store it here. Thank you for all your help.