Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 1901 S Sepulveda Blvd, Los Angeles, CA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
One-time $29
admin fee applies.
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5'x4'Online only price$ 41/mo
Small 5'x4'- ground floor
- climate controlled
- inside unit, swing door
- locker
$ 41 /mo $ 54Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 103/moSmall 5'x5'- elevator access
- inside unit, swing door
- near door or elevator
$ 103 /mo $ 137Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x5'Online only price$ 104/moSmall 5'x5'- elevator access
- inside unit, swing door
$ 104 /mo $ 138Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
5'x5'Online only price$ 140/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 140 /mo $ 164Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x6'Online only price$ 151/mo
Small 5'x6'- ground floor
- climate controlled
- inside unit, swing door
$ 151 /mo $ 164Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
4'x10'Online only price$ 185/mo
Small 4'x10'- elevator access
- inside unit, swing door
$ 185 /mo $ 246Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 269/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 269 /mo $ 269Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
5'x10'Online only price$ 269/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 269 /mo $ 269Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
7'x10'Online only price$ 292/moMedium 7'x10'- elevator access
- inside unit, swing door
$ 292 /mo $ 389Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x12'Online only price$ 345/mo
Medium 10'x12'- elevator access
- inside unit, swing door
$ 345 /mo $ 460Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
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Self-Storage Near Los Angeles
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West Los Angeles Climate Controlled Storage Near the 405 and UCLA
Storage units in Los Angeles are located between La Grange and Missouri avenues just east of the 405 and a few blocks south of Santa Monica Boulevard. All-indoor storage units in a wide range of sizes from little lockers to 10x20 storage units are on-site, including plenty of climate controlled storage units.
This Westside location is convenient to UCLA and the neighborhoods of Sawtelle, Rancho Park, Westwood and Westwood Village, as well as Century City, Culver City and Beverly Hills.
Small West Los Angeles Storage Units
UCLA students nearby can use our cheap lockers to free up space in tight living quarters by storing books and materials not immediately needed for classes as well as luggage and off-season clothing and gear.
Avid golfers who frequent Rancho Park Golf Course can tuck away clubs in a small 5x5 storage unit after a round. The 18-hole championship public course is just a couple miles away for convenient golf club storage.
Westwood Charter Elementary School families and neighbors looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Rancho Park, Cheviot Hills Recreation Center and Santa Monica Beach. Behind the bike storage, athletic equipment, kites, body boards, beach umbrellas and sand chairs, store rarely used items like holiday decor and off-season garments.
Medium West Los Angeles Storage Units
If you are expecting a new member of the household and need to clear out space, a 5x15 storage unit will hold two rooms full of furnishings. These are also a handy size when you rent out your place short-term and need to clear the decks. Bike storage fits nicely into these long spaces as well.
Bellerive Apartment residents and others sharing a place nearby can store duplicate furniture in a 10x10 storage unit to keep common areas uncluttered, including couches, coffee tables and dining sets. This square storage rental is also useful if you are downsizing for storing furniture, decor, lamps, mirrors and clothing while you take your time making decisions about what to keep and what to pass along.
Large West Los Angeles Storage Units
If you have a full garage but would like to get the cars parked inside again, store long kayaks and standup paddleboards in a 10x15 storage unit. Plus pack in camping and fishing gear, and whatever else is clogging your garage, along with the oars and paddles. If you are building an ADU or embarking on a medium-sized renovation, these roomy storage rentals can accommodate four rooms full of belongings.
Homeowners around University High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit. If you are between residences or new to the Westside, these roomy storage rentals can hold the contents of a three-bedroom home while you are house hunting.
West Los Angeles Public Storage has an indoor storage solution to fit your needs.
If you still haven't found the self storage option you are looking for, we have plenty more storage units nearby on W. Olympic Boulevard and Cotner Avenue.
At this West Los Angeles Public Storage you'll find:
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 849)
Delores is awesome and thoughtful.
It is safe and secure. The manager is super helpful and kind.
I had a fantastic experience thanks to Delores! She was incredibly helpful and provided excellent service from start to finish. Her recommendation to rent a unit at Public Storage was exactly what I needed—she took the time to explain everything clearly and made the whole process quick and stress-free. Delores is knowledgeable, friendly, and truly goes above and beyond. Highly recommend!
Deloris provides amazing customer service! She’s friendly, caring, and always goes the extra mile to make you feel welcome. I truly feel safe leaving my things here, knowing they’re in good hands. You can tell she genuinely cares about her customer!
Had great help today from Ashley. She was kind and assisted me right away so I had to leave this review. Thank you
Hi! I would like to share my great time with Ashley today. I had some issues with signing in to Public Storage App and she helped me to figure it out. Ashley is always open to help, does her best in solving any troubles with her charming smile. She shows how a real Customer Service should be! Thanks to such great people as Ashley!
The ladies at this public storage are absolutely wonderful! I've never had such a pleasant experience. They were helpful, patient, problem solvers, polite and most importantly pleasant! They made me feel so welcome that I didn't want to leave! lol Thank you for a great experience ladies!
Been to a few storage places in Los Angeles and this by far is the cleanest, convenient and friendly location. Can’t say enough about Delores and the help she gave me finding a unit. Very polite, very professional
Dolares always helping me she always working keep clean the place she is amazing
Delores is amazing! She is so helpful and courteous and cares about the customer sincerely. This public storage is always the cleanest and safest feeling public storage in Los Angeles. I see Delores cleaning and working every time I visit this facility. Delores is the best ! 🌞. Follow up. A year later and Delores continues to excel. She is customer service driven. She helps lower your rate. Delores cares deeply about keeping the facility very clean and safe. Delores even phoned us when we left a guitar in the hallway by mistake. Delores is the best!🔥
Following up on Delores.
We desperately needed a new unit and Delores was so helpful as usual this week
Delores was very quick with the rental and answered all questions and made our move in very very simple and easy
5***** for Delores A+
The place is clean and easy to get, also I want to say thanks to Deloris for helping me every time I needed she is very kind and professional 😊
Delores was helpful and nice property . Highly recommend
Delores is so helpful and kind and really makes it as easy and flawless as possible to get in and out of my unit.
I just would like to say that I just experienced a young lady at Public Storage India and she was amazing so nice so helpful. I found a new storage space I’m so happy thanks for hiring her. Shes wonderful.
Amazing service at this public storage. I was hired as a mover and the the employee India was so amazing and accommodating. Helping us with finding the unit and getting the cart
Deloris is very helpful and thank you it was kind experience!
Excellent service by Delores. Thanks!!!
Easy/friendly service to get going with moving from Dolores. Super helpful!
I want to share my fantastic experience with Ashley and Delores at Public Storage on Sepulveda. Ashley and Delores exemplifies what excellent customer service should be—she’s warm, professional, and incredibly knowledgeable.
During a challenging time, my mother, who lives in Australia, needed assistance navigating billing, payments, and figuring out storage solutions. Ashley went above and beyond to help us. Her empathy, patience, and graciousness stood out, making a potentially stressful situation so much easier to handle.
Ashley is truly the person to talk to if you’re looking for support with your storage needs. Her attention to detail and genuine care for customers made us feel confident and valued. I highly recommend reaching out to her for any storage inquiries or help—you won’t be disappointed!
Hi, my name is Claudia Rivera. I just wanted to highly recommend this place to store our belongings. I asked Ashley Gutierrez for information. She answer all my questions. Thank you. I will be back soon.
Delores is very helpful everytime I come she happy friendly and get the job done
Dolores is a wonderful woman. She helped me with everything thank God for Dolores cause if it wasn’t for her I’d be lost.
Love love love Ashley such a sweetheart I appreciate you 10/10 recommend
Ercan helped me a lot. He was best
Dolores was an absolute saving angle. I was having trouble with booking a storage unit online but she said “don’t worry, honey, I got you”. She made everything so easy and gladly showed me the storage unit before buying it. She made sure that she answered all the questions. An angle simply
Great customer service. Delores was both knowledgeable and helpful in making my payment and various options for storage lockers. Added bonus the location is clean.
Great experience. Arrived on Saturday, was helped by Karen, got a space right away and was able to move on Sunday. Very clean and well organized storage facility.
Great, clean facility w attentive folks. Everything was easy. Thanks Delores!
Delores is GREAT
Deloris was so nice and helpful. She was such a pleasure to spend time with, showing different unit sizes and making the process easy and painless. Great customer service.
Karen was such an angel she was very helpful and she is very pleasant young lady.thank you so much .
Hello, we have had a public storage unit for over 5 years. We have dealt with Karen in the local office for a long time. She is an excellent customer service representative and so helpful and appreciative of all the information she has given us.
Ashley makes you feel comfortable with her great performance thank you for being so nice
Ashley is so awesome and her personality is beautiful I just wanted to thank her for always having great smile always being helpful with customers needs your the best Ashley
Delores was the best and incredibly caring and helpful. She lowered our rent. Facilitates so clean and highly recommend!
Karen + Ashley were incredibly helpful, professional, kind and accomodating. Thanks so much :)
Its friendly environment and dolares has been helping me with everything she soo nice and know what to do
Dolores has been amazing in helping us settle in . I recommend her services to anyone who wants great service …
Thanks Dolores 😊
An amazing experience from start to finish! Dolores made it simple and easy for . I couldn’t recommend her and Public Storage enough!
I have had a unit at this facility for two years and it is great mostly due to the amazing service and attitude of the manager, Delores. She is very helpful and always on top of everything in this facility. Public Storage is lucky to have her.
Friendly helpful assistance. Thank you Delores!
Dolores should be promoted and given a raise. Amazing experience!
Delores was great!
Delores was very helpful in getting my space set up. The place is nice and clean and access is easy.
Delores was such amazing person. She helped me with everything I needed she deserves a raise such an amazing person. Thank you for all your help.
Excellent location for any veteran! The staff (DELORES) had the patience and the courtesy to couch me with the technology of Public Storage. Thank you Delores and Public Storage.
Don’t store your stuff here!!!! There are thieves!! I am pretty sure that I was not the first one that experienced this. The day I moved in someone’s unit got broke in and she lost a $2k bike. I wish I took her advice. I experienced this first hand and this whole experience is so frustrating! The way the company handles it really cold and pretty leaves everything to insurance and policy office.
Delores is very patient and helpful :) I made a lot of mistakes on making the rentals and she helped me to solve each one.
This public storage is awesome! Delores is always there and ready to assist or answer questions, not to mention the property is always tidy and a pleasure to visit. Thank you always for your help Delores!
TODAY, Public Storage gets 5 stars due to Raina, Manager--I have had the same unit for 15 years (which is crazy because it has office stuff from just that long ago (Lucky for them, I have just never gotten around to going there to probably take 1/2 of it to recycling!)
Anyway, I usually am pretty good about making payments before the cutoff date and they text you and sometimes give personal reminder calls (very good for a busy or distracted person!) Well, they DID text me this time, but I got busy and missed a payment which i rarely do over a15+ year period. The late fee was pretty steep--they were the ones who called me to let me know I had missed the payment which was very nice (instead of having me forget and then their taking things out of the locker or sawing locks etc)-- I had called back when i realized I missed the call, and left a message asking if they would please forgive the late fee.
Well Raina (a property mgr) called me back in a short time and NOT ONLY said she would delete the late fee, BUT ALSO told me I was due for a fee raise (and the 5 X7 uint is already pretty steep) but she said she would extend the current fee for 6 months. THAT'S HOW YOU RETAIN CUSTOMERS! I had been considering moving and if that new fee had taken place, I would have scolded myself til i DID move! This is the way GOOD MANAGERS are supposed to be--working with a longtime customer to retain them, but that is SO RARE these days. So really, this is a shout out to HER, for being smart and kind, and so I won't be moving out!
we had trouble with our lock and needing a locksmith, but Karen was our absolute LIFESAVER! She was so helpful, so knowledgeable, and so kind! Dolores was wonderful as well!!
I stopped by this location to check on my storage space and Delores was really helpful, I would always recommend this location.
This location is very clean, there are working utility carts to use which makes getting your belongings into storage so much easier, and the front desk woman Delores is very helpful and kind. She was able to help me pick the best size for my needs and the entire process was made so easy by her.
Delores was really nice and helped me setup my account.
Shout out to Public Storage to Dolores, she is the best!! Customer service representative. The process was a breeze. Thanks Dolores! 😀
This is one of the best locations, Dolores and all staff in general are helpful and very professional. Thank you.
Incredible easy experience! Delores bar none have one of the best customer service I’ve seen in the Los Angeles area
Clean facilities, helpful staff. There were able to accommodate a last-minute change on move-in day. Delores is great!
Delores is helping a lot
Great service
I’ve been with this location for 5 years. Very clean, always ready to help!!
Thanks Delores🙏🙏🙏🙏❤️
Delores was very helpful, knowledgeable about the company’s facilities and polite . She was patient as she walked me through the facility. She also patiently when step-by-step with me regarding the storage space answering all questions. She provided very excellent service. Thank you so much Dolore for your help. Inez
The site is just similar to any other Public Storage, but the service is incredible. I cannot say more good things about Delores; she is so professional and patiently helped me to resolve the tech difficulties with the app.
I can’t say enough good things about Karen. I truly feel she went above and beyond to help me with my storage needs. She was informative and thorough. It was a pleasure to work with her.
Very clean. Always a positive experience. Easy to navigate.
Nelly was awesome to work with and helped us out super quick!
Delores was super helpful friendly fast amd efficient at helping us get situated with the auction unit we got she was awesome and made it a great experience with her help thank you for all you do :)
I personally love this facility. It’s well kept, clean and very accessible. I don’t know any of the staffs names other than Delores but they all are friendly and very professional.
Very nice clean organized facility. Delores was wonderful!
Raina and Delores made my experience at Public Storage so seamless. Not only kind people but also very good at their jobs. Felt very taken care of as a customer!
STORAGE STOLEN!! Rented here for the past 4 years, came back after 1 yr to see my lock had been changed and a new public storage lock put on?! My key therefore did not work. When I asked the branch staff to help me, they said it would take 14 days to unlock! They confirmed to me that all my bills were paid and my account was in order. When they did unlock it, it was miraculously empty!!! All my stuff gone - no help or support from staff - I have asked multiple times to speak to a manager and no one gets back. Something dodgy is going on here - I am not the only one in the last month to have my storage stolen. I can see other similar reviews. Please be careful! I had no issues until this last trip, but something has certainly changed at this branch for the worse!
Delores is a gem, BUT the billing issue involving an account credit remains unresolved even after the manager called to confirm there was an error on their part. I'm hoping to have my faith in Public Storage's upper management restored before the end of the month. This is a costly expense and I'm just trying to be frugal.
UPDATE: It turns out the billing issue was resolved the same day but was not reflected in the app until much later.
Happy to be able to remain a customer particularly since the service has improved.
This location is great, close to 2 major highways. Delores is the best! She’s always super helpful and kind whenever we come in. She always makes sure there’s carts available for use.
The staff are incredibly helpful and especially want to shoutout Delores who has always given me amazing support. Would recommend to everyone!
Karen was everything you want in an employee: Concerned for the safety of the facility but who had enough integrity to help a client who had been misguided. She took the time to listen to a situation and problem solved it to a conclusion that was beneficial for everyone involved. Thank you Karen.
This Public Storage has Great Customer Service especially Karen she helped me to have the best experience as a customer I will definitely be recommending this location to anybody that needs a storage in the future Great Job Karen!”
Delores was so friendly, helpful, and patient as she helped me move in. Definitely a pleasant experience and a nice welcome back to LA!
Cheyenne was great , great service and a lot of help!!!
Delores: Delores is Great
The associate Delores was a sweetheart and helped me with my autopay payment. The place is extraordinary clean including the bathroom.
Amazing customer service at this location. She was able to help me out greatly, and was able to get me a rent decrease. And a wonderful person to help. I appreciate this location very much.
If you are looking for a storage place where your unit will be burglarized and robbed, boy you have found the place. It was so awesome how my unit was broken into and all my boxes ripped into and raided. If you are also looking to pay to have your stuff stolen, I definitely recommend this place. So as long as you want your storage place to not secure your belongings and be totally unhelpful, this is the place for you. I am so happy that I chose this place to store my stuff for a year, and in that year the prices were raised two times with no notice.
Delores been . Here 2 years always see her working hard
Very smooth experience, Delores was particularly helpful, definitely give her a promotion 🙏🏽
Dolores made the experience so easy, I really appreciated it!
I'm not one to write reveiws but it felt necessary for this visit. I needed storage and the workers here were very helpful in showing me the rooms. Never wanted to use these facilities before but it was so clean and well maintained that it completely changed my opinion on public storage in general. I left well informed and can confidently say that I will be bringing my storage to this location very soon. Thank you Raina and the rest of the Public Storage team!
Miss Nelly and Miss Dolores are the best persons ever!!! So kind and so helpful, I’m very grateful for both of you! Thank you for your kindness
Great people and service!
Delores offered amazing service!
I want to thank Ms. Delores, she was great at helping me with my storage and she is an excellent employee.
Great customer service. Clean facility. Easy check in. Thanks.
Delores always helpful keeps the public storage place clean
Delores is very nice and funny! She keeps things very light and I had lots of fun talking with her! They her pay her more for taking care of everything by herself lol! Thanks again!
Terrific service. I work as a mover and sometimes we, the movers, need to charge our phones to let our clients to pay for work with our phone app or to get back to the yard. So we were loading our client’s stuff today on the first floor unit. As soon as we pulled up I nicely asked the front worker (there were 2 very nice dark hair ladies) and asked if there is a way to put my phone on a charge ‘cause I also had things to do after work. She respectfully refused to charge my phone even though I already had my dead phone and a charger in my hands (my charger charges devices 3 times faster than regular one so that would have made my day 100%).
So we finished the work and left absolutely unsatisfied cause it was a quest to come back home after work. 1 star for making my life even more difficult, also I open my apt front door with a phone app so had to wait also… they always let us to charge our devices in Public Storages but this one… besides all of that - they seemed to be very nice font desk workers but somehow I didn’t inspire trust in them…
Delores was customer service friendly went over all moving in details I will recommend this location because of Delores
Delores is the best warehouse worker I have ever met, she is very patient and talkative. She will help you with all your questions!
Delores
She is a massing lady
Very very kind help full perfecciónale
For sure I miss her
This place was very good clean place
I was very happy with this place
Thanks for everything
Delores was very sweet and made my check in process seamless!!
Delores was absolutely amazing in helping us make it easy to move our stuff from our unit.
Excellent Service!
Reina is very helpful and patient. Super Friendly and provides excellent service!
Super happy with the service this location provides! I was in need of a bigger storage unit and had some difficulties figuring out the steps. Delores was so helpful and patient in helping me with my unit transfer. I highly recommend their services!
The manager Deborah is ve
ry professional and makes my day easier while handling my payments or just to call about my storage
Ahhh Dolores is the best
Place is clean, staff is nice and professional
Thank you
Delores is a wonderful representative of this location. 🙌🏾
Needed a summer climate controlled storage. Great location
Deloris is awesome!!
Nelly is a very helpful person! She assisted me with my move and always keeps the facility clean! Five stars for her!!!
When renting with public storage Delores was very polite and patient with me. Any question that I had was answered. I really appreciate her help and will definitely go to her if I need anything else. :)
Worst public storage ever! There is never anyone at the desk and they keep the carts locked
Nelly and Delores have been extraordinary and so helpful!! I would highly recommend!!
My time at public storage has come to an end,but Nelly and her associates have always treated me with professional care, I'm actually going to return in a few months into a more substantial unit,thanks Nelly and crew, you hot a customer for life
Sincerely, tomas lopez
Nelly got our back on our process of moving out! I’m really thankful she was there, she’s an angel!
Nelly was super nice and helpful in my visit here! She should get a raise!
Nelly was super helpful! Would 100% Recommend!
Kelly & Linda are very kind to show me a unit in 3 different occasions . They gave me a great deal and they set up my iphone with a expedited access. Very happy with their service and will use them in future.
Delores and Nelly and staff are great! Helped me when they didn’t have to and gave me good advice on space sizing etc etc
Nelly is the nicest person I’ve met, she’s always willing to chat and help out with my Public Storage account! She made it super easy for me to pay my bill this month.
Nelly is such a great help! Every-time I come she always lends a hand. I love this location
This was my first visit at this location and I met the front desk lady named Nelly, who was super kind and helpful. Very patient with informing me and directing me with getting set up and going with my storage unit.
Highly recommend this location to others.
Kelly and Ms Linda were both great to me. They provided excellent customer service, they were very vocal about the rules and how business is supposed to go around that facility. Very clean and professional place in fact. Highly recommend stopping here first before the other storage locations.
Service was awesome Delores was very helpful and she was awesome great customer service
Delores is so nice and very kindle she is explained everiting
I called this morning to discuss a problem and Delores handled it immediately. She was awesome! Thanks again.
Dolores was the best part of the experience; she went out of her way to make sure everything went smoothly. If I need storage again, I'm going back to this location and working with Dolores.
Dolores helped me really well and the unit was clean and looks good
I’ve been at a few public storage locations and I have yet to face profound excellence in customer service as I have at this location at 1901 Sepulveda Blvd. Every question, concern, and need has been met with nothing but top-tier professionalism and kindness! Nelly has been the first point of contact and has helped assist with all my needs . It’s her energy, kindness, and compassion that’s been the top impression of this location! I think I found the best location for all my needs! Not only is the location impeccably clean but has the best service with great hours of hours compared to nearby locations.
Had a very positive experience getting a storage unit today at Public Storage. I called the location at 1901 S. Sepulveda several times to discuss my questions and Britany was very professional and was able to answer all my questions without hesitation. When I arrived at the facility, I got to meet Britany in person, but she happened to be with a client. So then I met Dolores, also a true pro! Both ladies were warm and hospitable. Keepers for sure. Dolores explained everything to me and showed me my unit. The facility is clean and easy to access, highly recommended!
Delores is the best!!!!!!
Great location. Delores gave excellent service. She is the property manager. She was amazing and excellent. Very nice and professional. The staff was very helpful
I love the service received here. Nelly was so helpful. She notice we needed assistance getting our lock open. She walked us up and provide as much help as possible. We felt so comfortable with her help. We called a lock smith who was able to come right away. Thank you Nelly for the excellent customer service. I would recommend this Public Storage to anyone and everyone.
Amazing service with Delores! Helped me with a difficult day of getting my storage situation. I forgot my keys and she was amazing with giving help on how to retrieve my things. So patient and kind, thank you so much!
Delores was great !
I've been at 1901 S. Sepulveda for years now. I'm very impressed with the management there, especially Delores! She has answered all my questions and guided me these many years. Thank you Delores!
Delores could not have been more helpful and kind during a crazy time at the start of Covid. We needed to quickly move our daughter's college dorm contents into storage and get home to the east coast. Each summer since then, we have relied on PS on Sepuleveda and every time Delores took care of us. Her help always came with a smile. We count her as a friend!
Please save yourself the headache and money and go somewhere else !
Nelly and Dolores are the worst customer service reps I have ever dealt with. dealing with them gets you nowhere, their lack of interpersonal skills amazes me.. all they know is how to escalate situations that started off as a normal questions.
My rent started at $60 and ended at $100, this was not stipulated in the contract so please beware.
reaching out to management was also hard, and they know it. Moving out was a headache. I had to show them an email from the their regional manager in order for them to give access to my sister and open my locker.
once you are in they will make it hard for you to get out ! please beware !!!!
Delores was great, there was an issue with me lock code and they fixed it rite away.
My friend Nelly is always here smiling and ready to help! Five stars !
Nelly has EXCELLENT CUSTOMER SERVICE! GIVE HER A HUGE PAY INCREASE! KEEP HER ON YOUR ROSTER! SHE ALWAYS GETS THE JOB DONE!!
I came in this morning to do some organization with my storage unit, and that’s when I met Dolores. She was lovely, and informative, and helped me out with all of my questions. Ask for her when you come here she is the heart of this place.
Highly recommend to use this Public Storage on Sepulveda. Dolores is very professional and extremely nice. Will definitely rent here again.
The longer you pay your bills here the more exponentially they have will rise, they will twist fingers of the elderly to keep new people circulating. Pretty sure they twisted the old staffs fingers too, they clearly have zero loyalty and prefer the love of strangers to their tries and true.
Lovely experience checking into public storage on Sepulveda, Nelly and Deloris made the time really enjoyable and I’m happy I chose this exact location! 10/10
I've been utilizing Public Storage for the is 10 years now, and I couldn't be happier with my experience. The facility is clean, well-maintained, and secure, providing me with peace of mind knowing my belongings are safe. The staff, especially Ercan, is incredibly friendly, helpful, and always available to assist with any questions or concerns. The convenience of access hours and online account management makes storing and retrieving items a breeze. I highly recommend Public Storage to anyone in need of reliable storage solutions.
Nelly and John were so helpful. I got the space that I wanted and they also set up my phone for access.
Good job guys.
My experience at this PS location was my best. John (not sure of last name) was simply put; the best public storage staff never I've ever engaged with. (I've rented multiple units over multiple years)
John wS very helpful and this location is very clean highly recommend ask for John
Nelly is the best! Great place, incredible service. I’m very pleased.
Great service from John
I was very please with Nelly this morning. I have to make some changes on my account and she made it very easy and simple. I have been a customer of this particular location and I am happy to report that it has been the best experience I have had. Thank you so much Nelly !!! Great job .
I highly recommend this Public Storage. I was in need of a storage spot for some things and picked this one for the prices originally. Once I arrived Britney was at the front desk. She was very nice and informative, I had a lot of questions, too many as usual. Britany was not fazed at all, she had all the answers and explained the process very well. As usual I had some self serving questions but she was able to explain many of the rules and expectations up front. So it turns out I can't do whatever I want but that's ok for me. For now, just kidding she was great, super cool, and helpful. I was stressed before I got there but it's nice to deal with calm and practical people when you have a lot on your plate. Thanks Britany and also to Nelly who was a big help as well. If you have to store something try this place. Good luck moving is torture end it right here.
Transfer of units handled easily. Thanks!
Nelly, you're just my favorite person who works here. From the first day we got our storage unit to now unloading boxes every time, she has the best customer service. Thanks for making our experience great!
Ercan was amazing, he helped us set up our account and handled all the questions we had. He has the best customer service I’ve ever came across in a storage facility!
Ercan was amazing! He helped me and my boyfriend throughout our whole process as far as getting our unit, helping pick the proper size for our needs, looking for the best price, showed us around the building, how to operate and open the doors, helped us move in some of our items, great conversation, gave us water, leaf blowed our U-Haul for inspection, never left us hanging. We never felt lost! Ercan is overall an astounding person! The best employee ever!
Ercan is incredibly helpful getting me set up, showing me access and helping any needs I have with my unit
Ercan was amazing and super friendly! Made us feel super welcomed we are super glad to have chosen this location. Thank you for the friendly service
Ercan was fantastic and a great help! My things were in storage for over two years and it was great to leave it there and have peace of mind. Thank you Ercan!
The manager does not return calls , the corporate office “Judy” was rude and not helpful . Just told me they were going to keep my money even though I never agreed to a renters insurance . Horrible customer service . And there were rat droppings in my unit . Stay away at all cost
This is a solid storage place with good parking, and Nelly at the desk is super helpful! Thank you!!!
Ercan thanks again all your help you are very great person and professional
We were stopped by some moving supplies. Guess who we met. It is Ercan. He helped is almost a year ago with
different location. He rememered us, my self and my wife. He asked if everything ok with our storage, and eventhough we have unit with other
location he helped us to fix our problem. He is always very polite and friendly.
Ercan, Public Storage is very luck to have you as an employee. You always treat us like a family more than as a customer.
Thanks again.
John gets 5 stars
Thank you,to all the wonderful staff that have assisted me during the usage of your facility, especially to Ms. DolaresI Thank you sincerely for the time you helped me when I lost my keys. She is always polite, informative and pleasant. In this day of gigabites and phone applications it's a true treat to experience great real life customer service. Thank you once again.
I went today to purchase couple thinks for moving supplies at the Sepulveda location and I meet Ms Delores she is very professional and friendly lady thx Ms Delores
Ms Delores thx again you are very good employee ,, you help me today and fix my problem with my unit thx
So many years using storage companies all over the USA , must tell you guys Ms Delores at the Sepulveda location she is the best employee I ever deal with she will try to help you with anything you need it thank you Delores !!!
Had to rent elsewhere, had a reservation and no one was here in the afternoon. I had to call the customer service line and they told me someone would be here in 5-10 minutes, 1st red flag and there is no parking.
Always professional and accomodating. I recently changed strorage rooms and was helped by Dolores, who was very helpful and made the whole process smotth and easy.
Delores was extremely professional and helpful
I went to this location to look at a couple of spaces and found a gem named Delores. She was very knowledgeable and the facility was very clean. I am considering this location because of Delores
Dolores and Nelly are excellent. They run a professional and courteous facility and also keep it a safe and reliable place for you to store your belongings. It is always a pleasure to see them everytime we come in! They deserve a lot more credit than this review! 5 stars all the way!
Delores is amazing. She was very knowledgeable and had great customer service.
Excellent customer service! Thanks, Delores and Ercan!
Delores at this location is the best. It’s clean and the staff is always professional
Phenomenal service! Great place if you need space and the staff is very helpful especially Delores! Ask for her, she is the best!
Very nice storage!
Ercan was great 👌
Had an issues when I arrived to rent my new storage locker at Public Storage 1901 S. Sepulveda and Ercan went above and beyond the call of duty to resolve the matter, thank you Ercan!
Ercan was very helpful and friendly.
Ercan is a wonderful person, being so helpful, so friendly to ucla students! Highly recommended!!
Dolores is the reason I rent here. I choose this location based on her interpersonal skills and her confidence in providing a wonderful customer experience. Thank you Dolores!!
A clean and very well run facility with easy access, especially Delores, who is a friendly, helpful and very professional manager.
It was really an amazing experience using this property! Reasonable price, high safety, and convenience. Thanks Claudia for helping me through the process :)
No one here, no signs and attitude while asked to help.
Miss Delores was a joy to work with, I had booked a storage space online and it ended up being too small. She walked a few units with me and my mover to make sure we had the space that we needed. She gave me tips on how best to fill the storage unit to get the best bang for my buck. Not a fan of the offline vs online pricing but that is outside of her control.
Today I learned that while a 5x10 vs a 7x8 is only a 6 sq ft difference, the amount that you can fit into the 7x8 is very different; we were able to fit all of my stuff into the 7x8 and not the 5x10. I believe this is because you can't put medium sized moving boxes side by side in the 5x10.
The upstairs units also have slightly higher ceiling clearance, which could mean another row of stacked boxes
Delores was great and she was really helpful
Great customer service. Danny was so helpful and nice with our storage unit transfer. Would recommend to anyone who needs storage!
Delores was a great help at the Sepulveda location!!!!!
And Jazmine was great help at the La Cienega location!
Delores is very nice! She helps me a lot with patience
Love this place. Miss Delores keeps the place tidy, her customer service is impeccable. Anytime I have a question or concern she gets right on it and helps resolve it. I recommend getting a storage here because it’s safe and street facing and the rates are reasonable. Make sure to ask for Miss Delores when you come
Delores was very helpful!!! She is very kind and knowledgeable. She made this experience very easy.
Love the location and hours. Ms. Delores at the front desk is very informative and helpful when needed
Very cool experience with the nicest manager Delores. She is professional!
Love love this location @ 1901 Sepulveda. Been a customer for years and Ms. Delores is always a pleasure to work with!! ❤️❤️❤️
Claudia was very helpful with showing me the units with different sizes and renting the perfect unit for me! Thank you very much!
Dolores was the best! Helpful and easy!
Great service
Claudia and Delores are very professional and friendly. They made my rental transfer a breeze and showed me multiple units to make sure I was happy with my choice.
Both of the ladies working the front desk were super helpful! Especially Claudia!! And they were super kind as welll!!! Great service!
Public Storage is hands down the best storage locker in the area. The facility is always clean and well-maintained, and the staff is incredibly friendly and helpful. Delores, in particular, goes above and beyond to ensure that every customer is satisfied with their experience. Her exceptional customer service skills are truly unmatched. I'd highly recommend this particular Public Storage to anyone in need of a reliable and secure storage solution.. it's just a smooth experience overall as far as storage options go! I've been a customer for over 3 years and never have had any issues!
Hello this place is very clean and easy to get thanks to Joanna who works here she’s kind and helpful 😊
Good
Very good!
Joanna is the best. Great service and attention to detail
Joanna was a great helpful person thank you
This is my second time renting here, and Delores is 100% the reason I came back. The building is clean and organized, and Delores makes the rental experience a pleasure. I've referred friends here before, and will continue to do so, because of the exceptional service that Delores provides. Highly recommended.
Delores was very helpful and kind to us, thank you!!
Delores and Raina were both friendly and helpful! The building is clean and staff are efficient. Recommending this facility to friends who need storage!!!
Delores was amazingly helpful when I checked in! amazing service~ convenient access, check in, and great price! perfect for students going to UCLA
Delores is excellent with customer service - super friendly, knowledgeable, and helpful! Facility is clean and easy to navigate, and satisfies all my storage needs.
Danny was very friendly and professional. He helped us transfer our lease from a smaller unit to a larger one. He took the time to show us the new unit and made sure we were comfortable with it before moving forward. He also made sure our Public Storage apps were working so we could access the building touch-free. I like that this location has a gated entrance to underground parking that is very well lit. Thank you Danny!
Danny at the 1901 S. Sepulveda location was a massive help!!!! I was in a hurry to fill my storage unit and he helped me carry the boxes up the staircase. There was also a mix up in the storage unit and solved the issue very quickly and well with full integrity.
I appreciated my time utilizing the space at Public Storage for one year and a half. Specifically Delores was incredibly helpful and assistive when it came to supporting the move out process. I am grateful for the space and the convenience of being able to store my stuff there!
Delores has outstanding customer service and attention to detail skills. I was there when the corporate management team dropped by for a visit and I sang her praises. She's needs to be moved up the corporate ladder and be given a raise. You got a diamond employee in Delores Public Storage.
Delores was very helpful. Took her time showing the units I asked to see. Great location
Warm, inviting, and safe Dolores & Christa provides excellent customer service at this public storage facility. Bring them any questions you might have and rent a space!
5 of 5 star place.
Deloris is great. Excellent customer service!
Ms. Delores is amazing. She is always so friendly and extremely helpful. The place is always clean and she is quick to get issues resolved. I would definitely recommend others to this facility.
Best experience I've ever had, thanks to Delores. She helped me get everything sorted, as well as saving me a coupe dollars every month. She is the reason I signed up for another unit here. Thanks Delores!
Delores, in customer service, is fantastic!
Delores was super helpful! I was checking in for a unit but ended up needing a bigger size, she was incredibly patient in helping me explore my options & convert my rental to a bigger unit. Would recommend!
The hours are the only decent thing about this place. They stay open until 9:00pm but if you need to use the restroom past 5:00 or 5:30 when the front desk leaves, good luck. If your only renting a storage locker like myself, your like a 3rd class passenger on the titanic. You don't even have access to the actual building, they have a small caged corner underground in the PARKING LOT that has around 20 of the small lockers. Not any space to move around in the very small hallway, so if there's more than one customer back there at the same time, it's very hard to pull your items in and out due to the narrow, dimly lit, cold, dirty hallway. I have had my unit for 5 weeks and only chose this place because of the 1st month free (I still paid over $50 between administration fees they don't tell you about, the lock you are forced into buying although I told them I have my own, or the insurance your also forced to buy) Don't waste your time going here, I ended up finding another storage center that is more convenient for me, 6'6 instead of 3'4, and $40 cheaper every month. And no hidden fees.
Ms. Delores is absolutely amazing. She went above and beyond to assist me in every possible way. Such a kind and sweet soul. Thank you.
Rented out a storage unit today. The facility is clean, and well managed. I purchased a lock and tape dispenser from the store, and had a very pleasant sales experience. The person who sold the items was Dolores, and she is friendly, helpful, and knowledgeable about the storage product.
I came in today (1901 S Sepulveda location) to check into my storage space for the first time. I believe the woman who helped me is named Dolores — she was fabulous! This was such an easy, efficient experience from start to finish.
Dolores is a stellar rep who was very patient and answered all the questions even when I repeated certain points and asked to see the rates multiple times. Felt so good using Public Storage thanks to dealing with her. Definitely would recommend to anyone I know
Miss Dolores was amazing and she she work with us real good and all the doors and all the stuff that she work with us she was awesome and amazing give her a hundred percent
Delores was exceptional. Very clear and understanding when explaining the instructions how everything works. Very patient
I have been using public storage for 7 years. I've used them all over los angeles county for different reasons. This location is the worst one.
It's severely overpriced and dangerous. They have top units where one requires a ladder to get to. At other places you get a safer and convenient same size unit for cheaper price.
The next best is about 160 for a small unit. It's always locked and no one is around to unlock it. They promise to unlock during business hours. Don't believe it. Go to another location.
5 star customer service from Delores when I was trying to figure out a pricing issue. She went above and beyond and came up with solutions to solve the problem! Special shout-out to Derrian for the emotional support.
Delores here is awesome!! She helped me figure out the confusing lock on my unit! Thank you
Ercan was very helpful and supportive of all of my family's storage needs. Our storage space is fantastic & very clean. It also came at a great rate. Ercan made sure we were able to use our codes with ease and also helped my son learn it too. Thank you so much to Public Storage and all of their team for all of the dedication to service you've shown us.
Ercan ,,,was a wonderful help and a joy to be serviced by
This storage has had quite a few breakins. Just leaving and the police were here. Turns out that the owners know and are not telling renters.
This is the best self storage location in Los Angeles by far. The staff is helpful, friendly and always professional. Delores, who is the property manager, is always willing to help. The property is clean, safe and easily accessible. Prices are great as well. The district manager named Dorsa is also very kind and willing to help in any way possible.
They went above and beyond to assist me when I was there. I definitely recommend this location to anyone looking for fair prices and great service.
Delores was a doll. She was so patient. Helped me step by step how to get to my locker. Taught me how to use a new lock. Showed me how to use the app. An angel.
Ms.Doris is a great customer service representative I believe and I think if you have not done it yet give her a raise she is awesome give her a bonus for the holidays or something she answers every question she make you feel right at home great smile for customer service you guys could not have done any better haven't Ms.Doris for your representing Public Storage.#GOBIGORAGNE
Excellent customer service 👏
Great service by Ecran.
Delores was very helpful and knowledgeable. Made the process of getting a new storage delightful and easy. Thank you!
I had a storage locker with them over the summer and I ended up loosing my key. Delores was so helpful in assisting us to get our locker open. We were so appreciative.
This was our first time renting a public storage unit and Delores was very helpful in walking us through the process step-by-step. She was very welcoming, friendly, and patient, answering any questions we had. She helped us access the Public Storage App and our storage unit, ensuring that everything went smoothly and easily for us. We would highly recommend this place! Exceptional service!
Delores is the TRUTH. she made everything super easy and convenient. this location is clean, safe, and secure. they go above and beyond for their tenants. 10/10 would get a unit here!
Delores was very friendly and sweet and took care of me like a daughter thank you so much!'
Delores was extremely helpful and made the process very easy
Amazing Delores at the front desk! Super helpful, very nice and kind. Showed the storage unit and was really thorough! Even made me a discount for my first month! Absolutely recommend this location!
Ercan was extremely nice and helpful. Check in and check out went smoothly, and everyone was great!
Great experience. Just can’t afford it anymore. Ercan and Delores were great in helping me close my account. I’ll come back thanks to them!
This is an excellent choice if you are looking for storage. It is clean and offers many options, including lockers and big spaces. They are contactless but when you do see staff they are polite and helpful.
Amazing service for the past 1.5 years. Process to retrieve items was seamless. Delores was awesome, especially with consistently monitoring the locksmith who helped us (it took 1.5hrs!).
Easy, clean, safe facility. Delores the in house overseer of the facility is hands on, she is warm, responsive and has a larger than life character in addition to taking immaculate care of the facility.
Delores was extremely helpful with getting me transferred from one unit to another. She was generous with her time, offering to help me decide what size unit worked best for me based on the number of items I needed to store.
My girl Delores helped me out so much! She explained how to get into the building the map layout and made it super easy to come in and out of the building for storage. Definitely recommend using this facility it’s dope.
Dolores was very helpful in picking a unit and switching between units! The facility is clean and move in and out is easy.
This location is very helpful. The on-site manager Delores exceeded my expectations on customer service. She is extremely helpful. She helped me find the right unit when it became available. Another employee named Raina was very helpful and friendly as well. Thank you for your help.
Beautiful establishment, clean & professional staff. Ask for Deloris, she’ll take care of you.
I had an excellent experience at location 25786 West Los Angeles. Claudia was very attentive and helpful, she answered all of my questions with a smile on her face. Friendly Customer service is practically non existent, it's refreshing knowing it still exists. Thank you!
Ercan was of great help, he helped me move my stuff and I was out in no time!
With few exceptions, the customer service provided by Dolores at this location exceeded my expectations to such a degree that I felt the urgency to leave a positive review. In this day and age when no one has time, this woman was helpful courteous and knowledgeable. Public storage is fortunate to have her as an employee. Thank you Dolores!
Very nice facility! Delores is super nice!
Sh’kena was incredibly helpful, helped me move my boxes and find a better unit than the one I was planning on getting. 10/10 service!
Edit: Came back several months later and another employee, Raina, was also incredibly helpful. I hadn’t used my unit in months, and she helped me get a refund for the last month. Great service and team.
Raina called me to alert me to a billing issue (my credit card expired) so that my account could remain current. Raina also alerted me to an upcoming price increase and helped me to understand and resolve that issue as well. Raina was friendly, communicative, and offered superior customer service.
John was amazing, he was super helpful and provided great instructions!
delores thank you!! you are the best.
Excellent experience all around! Highly recommended!
Great customer service! Clean and well maintained units.
Delores and Raina were very helpful, showed me around the property, instructed me on how to use the elevators and had winning personalities to boot.
Dolores was so helpful!!! She was so kind and made sure we knew how to get to our locker and open it. She answered all our questions and even gave us a discount! Best storage ever :)
Excellent Staff and Service!
Had movers pick up my stuff for me. They ended up showing up a day late, so I would’ve had to pay an extra months worth of rent. Fortunately, Deborah helped me out and took care of the extra charge I would’ve had to pay for the movers’ incompetence. Great facility, space, staff, etc. Definitely recommend this site!
Love this location! Amazing service! Delores is so sweet and helpful! Love her and she’s a great asset to this location!
Delores helps me a lot and explains everything in details!
Wonderful experience! Special thanks to Delores who is such a professional! She helped me to get a storage unit at the another place when it’s not available here. Will definitely come to this place again if I need to find storage place.
Thus far my experience here has only been great. I've been at the facility a few times and each time I was assisted by Dolores, who is helpful, knowledgeable and generally lovely. She got me set up with a unit after giving me a tour of available spaces, and advised on the advantages of each floor. She showed me the Public Storage app which is surprisingly efficient for accessing the facility and elevator.
Raina and Delores were both very helpful. They were quick and efficient with explaining the building, showing me the unit, and walking me through the contract, as well as demonstrating the code system and providing carts. They also honored a slightly lower rate from an original reservation I made online when that unit was no longer available and there was a more expensive substitute. In all they helped make the process as painless as possible.
I do NOT recommend this storage unit. We are very disappointed in this establishment. After being there for just 5 months, we received a notification that the cost of our unit is automatically increasing by over $100 ($119 to be exact)! Please note that the cost of our unit is $299, so this is almost 50% the cost of our current unit!!!
That sort of rate hike in such a short time is completely unacceptable and unfair, especially to people who have to hire movers to move to another storage facility. The sad part is that we had recommended this storage facility to many of our friends who were planning on renting units there in the coming months, as the staff is super nice and helpful, but after hearing about our insane rate hike I am sure they will all go elsewhere.
Great facilty, great service. I showed up with a truckload of stufff after the office closed. I was in trouble when Delores came to my rescue. She was on her way home, but turned around, logged back in and patiently got me squard away with exactly what i needed. Thanks Delores!
Delores on Sepulveda Blvd was so amazing; she surely created the perfect experience for a first time customer. Thanks again girl!!!!
First time renting a storage, I did the whole renting space online. But when I came in today try to get access to the gate. My code didn’t work. Thankfully, Delores is there to help me with it. We try so many times for the code to work, for so reason I still can’t get access to it. She is extremely helpful and help me to figure it out. Eventually we did finally figure it out. She even guide me through the whole process!!!! Thank you so much!!!!!
I have been a long-time customer of Public Storage and am a fan of the clean and convenient storage facility. I also want to commend them on their customer service. I recently dealt with Raina who responded very quickly and went out of her way to handle my issue to my satisfaction. You cannot go wrong with this facility.
Karen
Delores had great customer service clean property and nice storage units
I was at this location yesterday. Claudia help me out she was very helpful and polite. I recommend this location.
First time renting a storage unit and it has been great so far! Delores and the rest of the staff here have been super helpful. Will highly recommend to my friends and will definitely use again!
Delores is the best. She made moving in easy!
My experience was absolutely perfect Delores was very friendly , courteous and helpful.
Delores is amazing! Stayed late to ensure I had everything I needed.
Fantastic service with a smile from Dolores and Raina.
Great experience from inception! The entire process was streamlined. Dolores has been so helpful. I needed a particular size unit and she called me several times to get me what I needed. The app makes accessing your unit for payment very easy and you can search for available units there also. Great place if you need storage.
Oh keey; that was decent! Good service, with a smile. Sh'Kena, you were absolutely amazing. I appreciate you.
Great experience with this place, well maintained and ori
I came here on business and had the best experience. Delores was super helpful and friendly from the moment I walked in. She helped me from beginning to end and answered any questions that I had and made the process painless and easy! Definitely would recommend this location.
Raina was extremely helpful and thorough. Great service.
This facility is so easy to get in and out of and I love the customer service here as well. Everyone is so kind! Raina was so helpful!! She helped us switch from one unit to another.
Great service. Dolores and Raina were super nice and helpful!
Sh'kena took excellent care of me!!!!
Delores was fast and thorough.
Got me signed up very quickly. Sh'kena and Delores were very nice and extremely helpful. Clean modern facility.
Doloris always makes everything so easy. Highly recommend this location.
Delores the property manager has made the moving super easy. Thank you Public Storage for having the best staff and making my move super lovely.
Dolores is so helpful! She is such a great asset to the company and location.
Delores was super friendly and extraordinary helpful with getting me setup with my storage unit.
Shkena was so helpful and kind, great and easy experience.
Delores is the best! 🤘👍
I’ve rented Public Storage’s units twice over several years. Both times I was assisted by Dolores at the front desk, a lovely woman who takes the time to explain details carefully and is helpful to a fault. The units and the service are great! Highly recommend!
Delores walked me through the process. Great overall experience
Absolutely the best experience here. Delores was so thorough and sweet. She explained everything and she asked me through it. She even carried some boxes to my car.
Delores at the front desk was a fantastic she was very clear and very understanding of my needs awesome service!!
Delores did an amazing assisting me with my storage. Building well kept.
Delores help me out satisfactory
It's was really Good experience and I met the property manager her name is delores she's kind and she help me a lot