Public Storage Self-Storage Units at 1606 Cotner Ave, Los Angeles, CA

Terrible it wasn’t the worst the facility was always clean for the most part but the bathroom smelled bad and wasn’t always clea. The staff was disorganized they do not have a sign by the trash can that says this trash can is for public storage employees onlly yet they expect you not to throw the trash there. We didn’t find out about this until we got evicted. For complaining about there disorganization. For a while we would call for assistance and no body would even be there to answer the phone. Yet at the front door it says storage is open. But no one was ever there. The district manager and shameka the manager asked me to move out instead of giving me till the first to move out they wanted me to move out right away. It made no sense since we paid for the full month. They said you cannot access the storage unless your coming to move everything out on the same exact day. When Troy the employee that works there answered my voicemail by returning the call he told me he was there he was really nice for the most part gave us access to the storage because he knew we needed more than one trip to litterely complete the entire move. But this storage facility was a terrible experience from day one. Because they didn’t even care enough to walk me to my storage and show me how to open and lock my lock. When they have two different locks that work different extra space storage did everything that public storage failed to do that is why we recommend it verses this storage. They don’t care about you because they hire employees that have there own secret agendas and pick and choose whom they want there or not! If you complain about there employees they will find things to complain about you and make up all sorts of lie. And ofcourse it’s your word against theirs vice vera

It's difficult to get in.

John is amazing! Move in is absolutely a breeze thanks to him! 5/5

First of all, John was above-and-beyond helpful. He was friendly, welcoming, professional, direct, and a clear problem-solver. The only complaint I have is about the smell of my unit's floor. It's way mustier than the rest of the building. But hey, it's storage - not Buckingham Palace. Overall I recommend! It is safe, clean, efficient, and John is awesome to work with!

Great service from John! Thank you!

Excellent service from John

The location is good, and the staff are helpful. However, prices were raised $60/month in 2022 and $60 more/month in 2023 (although they did delay the second rent increase by six months when I complained). I get that this is a supply and demand issue and that all storage facilities are charging an arm and a leg now, but it still stinks.

John is the best! Very fast and efficient

Eracon was great and very helpful!

Excellent service from John!!!

Ercan has been super helpful with my concerns. He Gave me truly helpful infos with open face and respect. A rare interaction in today’s service sector. He was sincere and willing to help people. No doubt he will be An asset for public storage for years to come . Best 🙏🙏

This is a great Public Storage location. John, the friendly and kind man managing the reception, was very helpful during our move out process and made it as easy and as smooth as can be. Also, it was great to see him doing his rounds around the building making sure all units were locked. I would definitely recommend this location. Thanks, John!!

Ercan he was very friendly and very helpful

Ercan was very helpful helping me today with replacing my lock and stayed to made sure that I was able to set up my new lock!

Ercan has the best customer service, he called me when I left my unit open.

Ercan was super nice guy! A+

Ercan was absolutely fantastic. Easy to check in and everything went smoothly!

Ercan provided the best service! He was so kind and helpful and made moving a breeze.

Very friendly staff named Ercan who made moving very easy

My daughter is a student at UCLA and we were looking for storage for over the summer. I arrived at the facility- Ercan was so kind and helpful. Helped me set up the lock and explained how everything works and also how to use the app. The facility is safe and secure. Thank you Ercan for making this easy. Would recommend this faculty to any parent looking for a safe place to store items. ( Cotner Ave location)

Ercan was awesome and so helpful with my move out!

Great storage place. Eracn was a great help

Ercan was very helpful!!!! We just got our unit and he took us through all the steps and went above and beyond to make sure we had all the information we needed! He also helped us move our stuff in.

Very friendly service. Ercan was very helpful.

John is awesome!!! He made the process super easy.

Renting out my unit for the last 2yrs and John has been absolutely amazing from start to finish. Highly recommend storage here .

Is it open tomorrow on Memorial Day?

Ercan Is amazing Great Service!!

Roomy and clean unit. We got our paperwork signed with Ercan - super friendly and helpful.

Thank you Ercan for being so helpful with our move in today!! Excellent customer service. I would highly recommend this location and employee due to the clean building and quick check-in. Ercan answered all of our questions and was very knowledgeable. Thank you again!

Ercan was great!

Ercan was the best!

John is very helpful, friendly and efficient! Highly recommend this place. Clean and safe.

Ercan is doing great

Ercan was great and helped me out. Great place. Highly recommend

Ercan is nice and helpful！

John is top notch

Ercan was professional and very helpful

Claudia was very helpful and kind and beyond any storage I ever had in public storage.

Ercan was great at helping us today. Gave us great information.

Ercan was very helpful. Great location I highly recommend!

Ercan was amazing! Super helpful

Smells like doodoo next to certain storage units but the staff is always extremely helpful and polite.

John is the best! Made things very easy!

Ercan was amazing! Very nice and welcoming. It was a very pleasant experience. Very happy to have work with him to set up my unit. Thank you Ercan!!

John has always been great and very helpful at each visit to public storage.

Ercan was the customer service representative who help me. He is kind, knowledgeable and went out of his way to help me. This was my first time meeting him, Although I had interacted with him on the telephone many times. Anytime there was a change to my online account he took the initiative to call me to verify it was I who made the change. Our company has several storage units with public storage and I recommend the facilities and especially the individuals who overseethe facility. I am extremely happy with my experiences at Public Storage

Ercan thank you helping me today fir tge renting my unit

Ercan :: help me today looking the unit he is very friendly and professional

Excellent facility and staff. Ercan was especially helpful and accommodating!

Ercan!!!! Was very helpful, nice and sufficient with his help!! Great customer support.

Great experience! Ercan was super helpful and chipper. Best storage unit experience I’ve had.

We can was a huge help! Super friendly!

Ercan thank you 👍🏻

Ercan was brilliant and very helpful Thank you!

Ercan was super helpful! Stayed with us after the closure and help even with unloading our stuff.

Ercan was very helpful and knowledgeable! Thanks again!

Ercan was nice and they tried to accommodate customer request

Ercan is amazing he helped me locate my storage unit and even helped take down some boxes from my unit that were to heavy for me. I highly recommend this place. Thanks public storage

Always so helpful, amazing team that run this place

Ercan was amazing! He went above and beyond for us. So helpful. Thank you so much.

We stored many of our things here for 3 years. Safe and sound, easy access, and price was great. When we had to move because we moved out the country, they made it easy for the movers. Especially Ercan at the West LA location. Thank you so much!!! 5 stars!

Ercan was great! John too!!

Yesterday I went Public Storage in Cotner Avenue , i need to storage end of the March, Ercan he is very nice very polite person and very welcoming to me, he took his time he show me diffent units, he explain everything about this property , property was very clean i really like this property he also search maje sure price was ok with my budget , Public Storage lucky to have him as a employee , thanks again Ercan it was very good experience.

Ercan help me to find a great place ,he was really friendly person and help us

Ercan was wonderful! Very helpful. Thank you ☺️

The service center at my Public Storage facility is the Best. Thank you..

Ercan was very helpful! I had a very pleasant experience renting a unit from him!

Public Storage are clean, organized, and safe. We went to a few locations, all the staff are super friendly. We finally chose this location bc we are near by. John is nice, patient, and professional. He gave us tours and all the info we need. We appreciate his help

Do you have a 5 by 5 up to 5 by 10 for rent?

Thanks Ercan for the help! Great service!

Another excellent customer service experience. For a long time I rented a unit at Public Storage and needed to rent another unit, so decided to go to the location on Cotner Ave. There, I was helped by Ercan. He was very friendly and had excellent customer service. He answered all my questions. Actually, he remembered me from another location. I would recommend this location for all your storage needs!

Ércan is the best go rent your storage there!!!

Ercan was extremely helpful and took care of a recurring issue for me with swift and effective service. I highly recommend this location.

John was incredibly helpful in helping find the right storage unit for us. Facility is great and love how the app allows access to everything. Very convenient and would recommend Public Storage to anyone looking for a unit.

Everything at this location was so easy! Super efficient and John was very helpful and flexible with our move in to the unit. Facilities super clean and great location.

Recant was super supper helpful!

John at the West Los Angeles/Cotner location is a Gem! So professional and helpful!

Ercan was amazing. As helpful as one could possibly be.

Always very nice service in this place. Tonight Ercan made everything easy easy for me.

Great experience. Super easy to unload and get everything locked up. John was the best. Super helpful and clear and made it the easiest part of my move.

Excellent service and I recommend this team.

John knows his stuff! Extremely smooth experience. He answered all my questions effortlessly and I felt like a VIP customer.

I rented a storage unit online. When I arrived at the location, Ercan was already expecting me, ready to show me my unit and hand over the keys. He was super friendly and went above and beyond.

Great customer service from John! He helped me find the best storage unit for my needs with an affordable price. I highly recommend this location.

Ercan is the best and very professional. Helped me a lot.

Ercan was very helpful and respectful. Really nice guy and made sure all my needs were met.

John was awesome, Thank you!

John helped me out with my storage unit needs. Answered all my questions and was super helpful. I would recommend this Public Storage to others because of the quality of service he provided

Ercan was really helpful with moving in.

Delores was especially helpful and kind.

Thank you John! This was such a smooth and easy experince . I found that my business would need storage so I can use my space to serve customers. John helped me upgrade to a larger unit that helped me save money both on my unit and on my office lease so I didn't need as much space. I literally saved $4 thousand a month in office rent! Thanks John!!

I have several units here and John is extremely helpful on a regular basis. He is easy to get in touch with and make the move in and out process as convenient as possible. Highly recommend.

Good experience with Ercan! He helps me so quickly and clarify everything.

Property manager is nice, but price hikes are absurd. Started my unit at $160 (with insurance I believe) and it's now $300. They also changed the hours so you can only access your storage before 6 (5 on weekends), which is not easy or convenient if you are working. Basically, employees might be nice, but company will sign you up for a unit and then consistently hike the prices on you

Ercan he was so friendly and professional I was so nervous this is my first rental thx to Ercan he made everything very easy for me

Ercan was super helpful!

Ercan is the best the worker I ever came across in the country. Without a doubt is the top person in his field and he should be promoted to a higher position because his customer skills are superb!!

I just moved out after over 2 years and it was super convenient and clear. Ercan helped me with all the paperwork and support. Will definitely be back if I need storage again! Thank you everyone!

Wonderful Experience!!! John was so kind and helpful. The absolute best!! Thanks, John!

Ercan an did a wonderful job and was very helpful. 5 stars!

Ercan was amazing and super helpful. I would have been lost without him. Would highly recommend this place!!!

Very kind!

Officer was kind and explain me every details for the storage.

Ercan was great with helping me check in for the first time and made sure I had everything squared away with the movers I had as well. Give this man a raise!

John was fantastic, we were on a very tight schedule to store our things and he stayed to give us the crucial few extra minutes that made it all possible!

Ercan was great. So helpful. He made our move very smooth!!!

Ercan was great! Very friendly and helpful!

Ercan, was very helpful, and made it everything smoother.

Écran was great! Easy to work with and knowledgeable. Promote this man!

Ercan is absolutely amazing!! So knowledgeable, helpful and efficient!! He made the process so easy!! Very grateful. Thank you so much!

Ercan was super kind and very helpful! He made the process super easy and quick. Thanks again for the help!

Horrible nightmare Jonathan is a very disrespectful person who hates his job and you will find out the hard way like I did

Ercan helped me get moved in! Very helpful and kind!

Ercan was very helpful! Super convenient

Thank you Ercan, you were very helpful!

Ercan was great! Very thorough and extremely nice! Great service!! Definitely will recommend.

Ercan is very nice staff! He helped me everything. He made the moving progress easy for me.

Ercan is cool and nice guy

Ercan is the Best

Ercan was so helpful in having us find our unit!!! Great experience.

Ercan was absolutely amazing!! Showed me all the different units and made sure he found me the best unit that was available. He went over all my needs and catered his search accordingly. Super friendly and went above and beyond. Great experience!

I saved a huge headache thanks to the property manager here, John. He went above and beyond what is normally expected in helping me and my crew. These days, it is extremely rare to meet someone of his caliber, sincerity and kindness, and professional ability and competence. He helped us move in right at closing and showed us the best possible tips and tricks for fitting into a small locker. That is, despite my inexperience with Public Storage facilities. I saved a huge headache. Seriously, huge shoutout to John.

Great experience with Ercan! Super helpful and quick.

Ercan was very helpful and made sure we were all set up to go!!

Ercan was soooooo helpful!!!! Even helped us move some stuff! Great experience

Great storage units. It feels safe and a good place to keep belongings while in the process of moving. Ercan was really helpful and accommodating in setting us up with a unit.

Ercan was very nice and helpful rhank you, for the great customer service.

Ercan is very helpful and informative. I definitely recommend!

Recant was super helpful getting my unit set up! The facility is very safe/ clean and easy to access.

I've used other estorage, but for the first time I found a person working in a good mood and happy to help me. thank you so much John

**Update** Shout out to Ercan It has been 3 years and I decided to change storage units within the facility. I moved over a weekend and Ercan assisted me with everything I needed. He definitely went above and beyond and was extremely helpful. I had a very positive experience. This facility is top notch and the employees like Ercan are great. **Original** I worked with Delores when I got here, and I wasn’t sure what I was looking for unit wise. She was patient with me, and addressed all of my concerns. I am extremely grateful for her help and will recommend this storage to my friends. Thank you so much!!!

Ercan is so nice and very helpful. Such a kind man. Thank you for your help

This is a great storage unit with a friendly staff. Ercan was very accommodating and made the process very easy for us. Would highly recommend coming here. Very clean and organized facility

Had a great experience here, and a fantastic checkout. Ercan was super helpful, and a great guy as well. Highly recommend!

Ercan was super helpful with the closing of my storage and account. Made the transition super helpful.

Ercan was great and very helpful. I really like this location.

Ercan was amazing! He was very kind, knowledgeable and took care of me. I highly recommend his service and this public storage location!

Ercan he did good service

This place is amazing, the employee by the name of Ercan he was very straight forward giving me all good details on the question I had due to my concerns. I have to say if anyone needs assistance I would really send them his way! Keep up the good work Ercan!!!!

Errands was really helpful and friendly!

I've been using this facility for a few years now. The team is really professional and always helpful at the front desk. John is great and recently had an opportunity to connect with Ercan who helped me with an urgent account issue that needed to be resolved. Instead of needing to spend days getting feedback, the matter was resolved within the same day/timely/and professionally. Thank you!

This is a great location! I needed to grab a storage unit ASAP, called up the store, and Troy helped me out immensely! Really took his time to get all my questions answered and show me around the facility to the unit I would be renting. Love that the access code is specific to you and the floor your unit is on. Climate control was also a big plus! Cant thank Troy enough for helping me with everything!

Good location. John was very professional 👏

I used Public Storage recently and they were extremely helpful in upgrading me to a larger unit when my mover told me my furniture could not fit into the smaller unit I had purchased the day before. You never know what kind of problems you will encounter when moving, I am happy that Public Storage could help with another unit that would hold all my things.

Super helpful. Made the move easy.

John hooked it up! Great location!

thanks public storage and manager john! great experience, super nice and profesh.

Friendly service good units

Good customer service from John and good facility well maintained

Katie was freaking amazing!!! All very very helpful!

Since the pandemic, Public Storage changed its access hour to 9am to 6pm, which is very unreasonable. How could anyone with a normal occupation to be expected to access the storage from 9am to 6pm? Does it expect everyone to skip work or school? Also, even before the pandemic, it was still lousy in time. It used to shut down earlier than its policy, and I could not store my stuff before having to catch an International flight. Being double standard at its best, it never hesitates to send you threatening email if you leave the storage just 1 min late. Joke of a company.

Riley and John are both friendly, helpful, and professional. The whole process was super easy. The facility is clean and in working order, and the mobile app makes entry/exit very convenient.

I went to this location to check out prices John showed me around. He was very knowledgeable and helpful

Riley was very helpful on picking the right size box I needed thank you so much great job

If you are new to renting a storage space, this is the place to go to. Easy set up, the staff was really helpful with the process. I rented the space in less than 10 min. They also have all the moving supplies that u need.

I had a great experience here ! I stored a lot of my valuables here for a month. I had. I issues here other than the lack of air conditioning haha. Riley was especially nice and considerate ! She does her job exceptionally well whilst retaining a great attitude ! Also John was respectful as well.

Got an amazing and seamless experience from John at this Public storage branch. Highly recommend!

Buenisimo

John was incredibly professional, polite, and thorough. We have yet to store our things in public storage, but if John is any indication, this will be a great experience

John was the best! Great service and helped me out tremendously, 10/10 recommend! Thanks!

John is wonderful. Had a great experience!

John was super friendly and explained everything in detail. He took the time to show us the unit and asked if we liked it before purchasing. Walked us through the app and explained the touchless entry. He did a great job and would recommend.

John always greets you friendly smile and is very helpful

Riley was very informative and helpful. She helped me setup my account with ease. Thank you very much!

John is great! He’s always so helpful and polite.

Rily was incredibly helpful and informative! She knew the number of storage units that were vacant and how much each unit cost. She also was happy enough to show me the unit I was interested in before I committed. Very helpful!

Riley helped me with a storage unit access for a client. Super helpful and very nice facility.

Riley was OUTSTANDING, super helpful, friendly and professional! High fives and smiles all around for Riley & Public Storage! 👍👍👍👍👍

Great service here! I left something unsecured and the staff found it and let me know immediately and then went above and beyond to help me take care of it while I was out of town. Thanks again, highly recommended!

Abbie was very helpful and able to answer all my questions .

Manager John is very friendly and helpful. He helped me transfer the unit and showed me every step I need to know. Very nice smile!

John is amazing !

Great location that works work my busy schedule if i have to go there before or after work nice quite and clean ... John thank you...

Clean facility, good location for Brentwood/Westwood. John was very helpful with the walkthrough!

Impeccable customer service, great location, thorough explanation of what's offered and how everything should work.

Manager John is awesome. He will hook you up!

Abbie was amazing. Super thoughtful and helpful!

Great experience!

Abbie is super duper Epic! She's doing an awesome job!

John is great! He remembered my name and was very kind and accommodating :)

The manager John is amazing. He did such a terrific job in helping me--time and time again. He went out of his way.Thank you, John!

Incredible storage facility, John has been amazing at getting us setup 🙏🏼

Great experience!

I came in to inquire about future storage needs and Abbie was so informative and helped me figure out what I can do later. Thanks Abbie!

Great experience with Abbie! Came in to buy some boxes and she was super kind and friendly throughout my visit. Thank you!

I went to pick up keys for my storage unit and realized the unit may be too small for my apartment furniture. John gave me several options and was able to move me to a larger unit and closer to the elevator. It was quick and efficient and the best experience I’ve had dealing with a storage company. Highly recommended!

This storage is the closest one to my apartment. John is so nice and he helps me a lot.

John was awesome!! Super helpful and seamless with all the paperwork. Great prices too 🌟

John is kind and professional. I recommend this location to everyone.

Abbie was very professional and explained available services well. Very organized.

I never really trusted storage units but when I came to this location, Abbie was so helpful and nice when I had questions about renting out a unit. Her confidence and vibrant personality made me feel safe! Love it!

Great Location and very easy to process.

When here because of the 5 Stars rating and this place does have that 5 stars service, helped by a guy name John the manager, the process is very clear and fast. Thank You

John is good and useful

The storage room is clean and the company is trustable. John is very patient and nice. He helps us a lot.

Public Storage helped a lot when moving. Abbie was especially helpful and great to work with. Her kindness during a stressful time made it a good experience.

Abbie was super helpful even though it was a crazy day, and the process went very smoothly. The facilities are clean, and everything worked out well.

Jose was very helpful and patient helping me looking for a space for a good price. The location was very clean and convenient.

Great facility - Manager John was so very helpful, we could not be more pleased. Thanks John!!!!

Friendly staff! Affordable and well located.;)

i came in to pick up some supplies and abbie was really awesome and nice and helpful!

Friendly service. John was very helpful. Storage facility is clean and well organized; it seems very secure. Rates are reasonable.

Friendly service. Clean and well organized storage building. Reasonable rates.

Excellent storage facility! The staff is very accommodating. John was a true professional from beginning to end. Abbie was very helpful as well. I highly recommended this location. Thank you all, Ray

Super Easy - John made it so simple and easy, he's the best!

My experience with John was awesome

My experience was amazing, Jose was is a very helpful gentleman. He really knows customer service for what it is ment to be.

Jose was very helpful and very patient with all of my questions and concerns. I’d certainly recommend this location. Its clean, with easy access to the unit and great customer service.

Great experience! John was very helpful!

In addition to convenient location and parking, this property offers proficient and proactive staff who go the extra mile to ensure customer satisfaction. Facilities are regularly upgraded to ensure functionality and accessibility: Lights work, corridors are clean, interior and exterior structures are freshly painted and meticulously maintained.

Nice location! John was terrific, he helped me with everything :)

Great location, great staff, awesome

I been working at the site for couples and Delores been very helpful resourceful and very knowledgeable such an amazing and awesome person.

Manager miss filed my paperwork. After noting that he incorrectly charged me for extra time, he is unwilling to resolve issue. Instead of resolving the issue, they sent the bill to collections... Thanks john terrible service.

Muy bueno

Great service and rates! I would highly recommend this storage facility.

John was good had me in and out fast will recommend to my friends

John was very knowledgeable and helpful every step of the way.

Had a wonderful experience renting a storage unit. Both John and Chemize were very helpful and made the process as quick and easy as possible!

My experience renting a storage space was seamless. John at the front counter was quite knowledgeable, friendly and very helpful. Got a great rate for a large unit. Very satisfied!

John is super good!

Thanks Chemize for helping me and my boyfriend out today I appreciate everything you did for us today.

Heyyyy this storage is legit, wanna give my dude John a shoutout for hooking me up he is a very professional and about his business kinda guy. I was in a hurry and he got me in and out with the quickness. Looking forward to renting here at the public storage in Westwood 🙌🙌

Who has time to go to a storage unit during regular work hours? 930am - 6pm is ridiculous. And who wants to go to a storage unit on the weekends? no one. I'm moving my stuff out asap so I can find a company that gives me better access to MY THINGS

John was great anf customer service was great.

John gives great customer service and is super friendly! I definitely would recommend this place to anyone in need of a safe and reliable storage unit!

Great location, with friendly staff.

Good location, easy setup and John is helpful

Nice services. Good location. Would prefer again

John was great, fast and friendly! Also, super safe public storage!

Good location

Very efficient

Great location John is fast and friendly

Great costumer service!

Maybe all storage units are like this but after endless elevator trips where you have to enter the code from outside the elevator but still keep the elevator doors open, and have to navigate side entrances because the front entrance doesn't work, I've had it. Maybe I shouldn't have a storage unit at all.

Is a storage place, clean.

John was helpful

Rude

John is great nice location highly recommend

Thank you for helping me out John!

Rudeness is a plus there

Delores was very helpful with getting everything set up

John was fast and friendly great location excellent service would recommend to friends and family

John was amazing! He made sure I had everything I needed while I moved my belongings into storage. I couldn’t recommend this facility enough.

Jon was awesome and very friendly and super

John is awesome and provides excellent customer service!

I went into this storage unit to get information about getting a unit. I spoke to Kasie who was very helpful knowledgeable and polite. Great customer service thank you

Delores was super friendly and very informative! I signed up right away!

Delores and John have made my day I was here to buy packing supplies and the made it easy and fast great Custer service I will be back to rent soon

Amazing location. Excellent service! Leaving after 10 great years here because I finally cleared out all the stuff I don’t need. But gonna miss John— who’s really such a nice guy and so freakin helpful. Best man I’ve ever met in the storage business. Thank you brother!

Excellent service. Kasie was very helpful.

Go anywhere else....please save yourself

Dolores, was so nice kind to help me to go through visit at storage , and it was so easy , thanks a lot Dolores,

Have had multiple units for years and John at the front desk is by far the best! He is always helpful and friendly. He sees me coming and gets the key for the dolly ready for me!! Thanks John!! And whoever wrote about there being homeless people around the area is clueless.

John was really friendly and great.

John the manager was excellent to work with! He’s very professional and easily explained the moving in and out process. I only had the unit for 20 days but I’m one of those people that have random questions. He was there every step of the way. Highly recommend Public Storage - mainly because John rocks.

Delores provided excellent customer service and made the entire closing out process very smooth!

I had a great experience here. The service was amazing, and the entire place was very clean.

Delores was very friendly and helped me a lot. Thank you!

I had a great experience with John and the location is great and clean! Highly recommend!

Great people. John was great, great location.

Lucia greeted me right away with a smile and John, showed me everything and clearly explained all details. super good customer service. A breath of fresh air. Thank you all.

The facilities are clean, the units are secure, and the prices are fair. I highly recommend this facility because the customer service is beyond compare Thank you John for being so helpful and attentive.

D'Sean is definitely the person to talk to, he is very helpful... even offered to help me move my stuff when I had half of my stuff in one storage and had to upgrade. It's my second time renting, and I'll definitely be back if I need storage.

D’Sean was wonderful! Friendly and nice answering all my silly questions while training Lucia. We talked sports and had a good time ! If I get a storage unit it will definitely be here!! With D’SEAN! And you too Lucia!

Great staff they were very helpful

Great location (for those moving to/from the westside) and even better service. D'Sean is a good dude and he was really helpful throughout the move-in process.

John is a great asset to this company ,he made my move out as easy as my move in I will use this location in the future

I had to get a storage room very last minute and D’Sean was very patient and wonderful when it came to guiding me through the move-in process. I am referring him to all my colleagues for their future storage needs.

D'sean is the man! Got set up with the right space, super quick and super hassle free! Experience was straight up and straight forward compared to some of the other places i checked out. Thank you again man! Stoked to find this one!

Great storage spot, conveniently located and just out of the way enough that you won’t have heavy traffic if you’re moving a lot of stuff. John was real helpful with understanding the process (first time public storage user) and gives helpful reminders about payment! Great experience, would try again.

If you are looking for storage in this area, look no further! I had a great experience at this location. I was very stressed about moving, and had only made a reservation for a unit the day before. John was friendly, efficient, and professional. He showed us different options, told us all we needed to know, and had a unit set up for us all in about 20 minutes! It made the day much easier, and started off moving on a good note.

John was super helpful. Thanks!

This was my first time using Public Storage and it was a great experience - mainly because of John. I booked a unit online and then drove straight in from a cross-country drive. John honored the online reservation, plus I got a discount for reserving online, PLUS there was a special, which cut the unit price way down. Bonus. John explained everything so nicely, quickly got me set up and was in general a great human being. Dope customer service. Definitely recommend this place.

Very helpful here in and out quick !

AWFUL...!!! Didnt even want to put 1 star...they auctioned my storage without a 24 hr notice..I dont think that is legal...anyhow...I lost everything...for $525...!!! I had my belongings there for well over a year paying 360 a month.... I anyone reading this could somehow help me legally...it would greatly appreciated ...

Excellent help by D'sean. Extremely helpful in finding me a unit close to my other units to make condensing them easier. Terrific prices, too! Thanks, D'sean!

John is awesome!

Excellent service and prices . D'Sean was a great manager and answered all our questions.

Stop by location to purchase some supplies for future move John was so knowledgeable and gave some helpful tips for packing,If you needs supplies stop this location all smile

Thanks to D'Sean I finally found my storage for a very affordable price and also he advised me of other ways to transport my belongings to another state. He was very helpful. I definetly recommend this place.

This is good property. Every time I come in to pay or grab things from my unit it's always clean, easy parking access and the manager Daisy was nice and helpful when I had questions and went out her way to get the answers and find other solutions.

D’Sean & John are both amazing! Super friendly and easy to talk to! Also professional! 10/10 all the way! This is also my first google review so this is saying a lot.

John is Very nice helpful and informative 👍

The gentleman D'sean was an outstanding informer to me being new to this area. He is an outstanding young man in his line of work.

Is there access for a 53' trailer?

D'Sean was great; friendly, helpful, and knowledgeable.

On site manager, helpful, friendly and professional.

We really needed a quick storage unit because we are moving. Called 1-800 public storage, made reservation to rent storage unit. Was helped by a young man named D'Sean. He was so helpful, polite, made great suggestions for our move. Public storage really hires excellent people who know their job...makes moving easy. Thanks D'Sean and thank you Public Storage!

Excellent service by John. Very quick check in. Explained all of the details of the unit. Two carts available to move. Elevators useable with code. Seems like there are good hours of access. Elevator smells a bit funny, but otherwise things went smoothly.

I need 8 x 9' space. How much?

John helped me book a storage unit when I first moved to West LA a few months ago. He always made himself available every time I needed assistance. If he wasn't available, D'Sean was always more than happy to help! One week ago, I came in to book another storage unit with D'Sean and he was very patient in answering questions, and finding the best price! Both John and D'Sean are a great asset to the company. They are friendly, easy to talk to, knowledgeable, and always helpful!

Service was Great! John was great at showing us the many options we had for storage. He was very fast and efficient.

John was fabulous with us. He was extremely helpful and patient and all the things that a person with the customer service gene displays.

Disean and John were very helpful during my experience moving. I'd highly recommend them!

John and his crew are quick with answers and are right on top of things. They are always smiling and happy to assist in every way possible. If you have a storage need or question, they are the people to see.

Super easy experience and John was incredibly helpful in the process!

John very helpful great location

I spoke to John W at this Public Storage and he was super helpful. Been here multiple times and helped by him multiple times and always easy to work with and very knowledgeable with the spaces.

I love the property clean and friendly place plus the managers there are amazing! Highly recommend storage place

D'Sean helped me find the perfect unit and was very patient with me with all the questions I had. Highly recommend this facility. Public Storage in general has been great.

Daisy&D'sean are the best employees for the location! Very helpful really good service! Thanks for everything

D’Sean was very helpful in explaining all the features avail at the facility!! He was knowledgeable about their products and i ended up getting some extra discount in buying boxes from him! The location is clean and with 24/7 surveillance cameras which make customers feel comfortable leaving stuff at their property!!! A very nice experience overall 👍🏼👍🏼

the website and the signup were painless and the manager, john, could not be nicer or more helpful. he even found me a better rate and gave it to me because i had reserved online (better than the walk-in rate). the place is clean and well run and the building i am in requires codes to get in and out of garage and for elevator access. spaces are reasonable for the price and access is a breeze. they even have a bathroom in the garage. the building i am in is also climate-controlled so it is ideal for things like musical instrument and clothing storage. recommended.

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D'sean is great!

Such and easy process with D/Sean. Great experience today. Thanks a bunch!

Very pleasant experience

Elevator is literally always broken. For a location that is certainly cleaner, there's the Public Storage a few blocks down on Sepulveda. Many of their units are also cheaper. However, this place suits your basic storage needs and the managers are friendly.

Good service by John

This location is the cleanest and has the friendliest staff out of any other location. I looked at a lot of different units elsewhere in the Los Angeles area and this was by far the best in service, monthly rates, and cleanliness. When going there ask for John. He's the best and is beyond helpful. Highly recommend this location to everyone!

Store Property number 08016 The guys at this public storage were very informative, helpful and gave us a tour of different storage containers. D'Scan and John were great and patient with us as we have never really used public storage before. With one phone call we checked online and booked our storage space at this place the very next day. Thanks Guys.

John was very quick and efficient and did a magnificent job thanks John

John and DSean very helpful would highly recommend this location

Easiest storage experience ever! John and D'Sean were super nice and friendly. I called first and they were ready for me when I got there. John showed me the options and it was a quick and painless process to rent the storage unit. If you need storage in LA for sure go here and see John or D'Sean.

Very professional, customer friendly storage facility. I worked with D'Sean - very competent and anxious to please. Thank you

I had a very pleasant experience with the property manager D'Sean and perfectly loved my storage space. Highly recommended.

Clean with easy access. It's just a little overpriced but what isn't in west LA.

LaRome is perfect.

I love the service of public storage. It's our fist time to store something in the storage like this. Manager LaRome is a nice guy. He helped us find the most suitable storage for us. It's nice to have someone kind and helpful like him to help us. Excellent experience here.

LaRome was incredible with customer service