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Public Storage Self-Storage Units at 17792 Cowan, Irvine, CA
Property Open
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
One-time $29
admin fee applies.
-
5'x10'Online only price$ 58/mo
Small 5'x10'- elevator access
- inside unit, swing door
$ 58 /mo $ 116Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 70/mo
Small 5'x5'- elevator access
- inside unit, swing door
$ 70 /mo $ 93Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 97/mo
Medium 10'x10'- elevator access
- inside unit, rollup door
$ 97 /mo $ 194Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 104/mo
Medium 10'x10'- elevator access
- inside unit, rollup door
- near door or elevator
$ 104 /mo $ 208Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 108/mo
Medium 10'x10'- elevator access
- inside unit, swing door
- near door or elevator
$ 108 /mo $ 216Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 215/moLarge 10'x15'- elevator access
- inside unit, rollup door
$ 215 /mo $ 286Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
10'x15'Online only price$ 243/moLarge 10'x15'- elevator access
- inside unit, rollup door
- near door or elevator
$ 243 /mo $ 324Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x25'Online only price$ 250/mo
Large 10'x25'- ground floor
- inside unit, rollup door
$ 250 /mo $ 333Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x20'Online only price$ 266/mo
Large 10'x20'- ground floor
- inside unit, rollup door
$ 266 /mo $ 380Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x20'Online only price$ 273/mo
Large 10'x20'- elevator access
- inside unit, rollup door
- near door or elevator
$ 273 /mo $ 390Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x25'Online only price$ 287/mo
Large 10'x25'- ground floor
- inside unit, rollup door
- near door or elevator
$ 287 /mo $ 383Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 299/mo
Large 10'x15'- ground floor
- inside unit, rollup door
$ 299 /mo $ 398Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x20'Online only price$ 301/mo
Large 10'x20'- ground floor
- inside unit, rollup door
- near door or elevator
$ 301 /mo $ 430Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x20'Online only price$ 371/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 371 /mo $ 530Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Nearby Self-Storage Locations
Self-Storage Near Irvine
Resources from the Help Center
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See what fits in different storage unit sizes
Storage Near Irvine CA 92614
Storage units in Irvine are located adjacent to the 55 freeway between MacArthur Boulevard and Main Street, not far from the 405. Plentiful indoor storage units and select outdoor units are on-site in a variety of useful sizes.
We provide plentiful self storage options close to John Wayne Airport's Main Street Parking as well as the cultural offerings at South Coast Metro, including Segerstrom Center for the Arts, South Coast Repertory Theatre and the Orange County Museum of Art.
Small Storage Units Near You in Irvine
Golf club storage is an option at this self storage facility. Avid golfers can tuck away clubs in a 5x5 storage unit after a round of play at such nearby courses as Newport Beach Golf Course, Strawberry Farms and Santa Ana Country Club. We think you'll enjoy having the golf bag out of your car's trunk.
Taft Elementary School families and neighbors looking to declutter can stow everyone's recreational gear in a 5x10 storage unit for play at William R. Mason Regional Park or trips to the beaches of Newport Coast or Balboa Peninsula. Behind the athletic equipment, body boards and fins, kites, hiking gear, beach umbrellas and sand chairs, pack in rarely used items like your holiday decor and off-season garments. Bike storage is another way to take advantage of these handy and affordable storage units.
Medium Storage Units Near You in Irvine
Residents of the Enclave at South Coast and others sharing an apartment home or condo nearby can store duplicate furniture in a 10x10 storage unit, including couches, dining sets, loungers and extra kitchen equipment. It's a great way to keep common areas uncluttered. If you are downsizing, this unit is a good option for storing furniture, decor, lamps and clothing all in one spot while you make decisions on what to keep and what to pass along.
Large Storage Units Near You in Irvine
An outdoor 10x15 storage unit is ideal for stowing standup paddleboards, kayaks and personal watercraft because drive-up access makes them a lot easier to load and unload, which means more frequent paddling excursions in Newport Harbor. Pack in camping and fishing gear along with your oars, paddles, accessories and safety equipment. It's a great way to clear out the garage and get your cars parked inside once again.
Irvine homeowners planning a remodel can use a 10x20 storage unit to stow five rooms full of furnishings. These roomy rentals can hold the contents of a three-bedroom home if you are just moving to Irvine and are still house hunting for your new place.
For even larger renovations or if you are relocating from a very big home, a 10x30 storage unit should be a good fit. About the size of a two-car garage, these extra-large storage rentals can hold more than seven rooms of furnishings.
Irvine Public Storage has a range of solutions to meet your storage needs.
If you still haven't found the self storage spot you are looking for, we have plenty more storage units near you in 92614 16700 Red Hill Ave Irvine CA 92606 and 17052 Jamboree Road Irvine CA 92614.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 806)
Staff helped me with my lock issue. Super friendly, highly recommend
Super friendly and accommodating stuff!
We had to make a last moment move and they spent extra time to help us.
Excelente servicio, gaby muy buena persona y muy amable... 💯 👍🏼
Muy buen servicio, el storage muy limpio, y sobre todo la amabilidad de Gaby qué nos a enmedio de la tormenta, excelente servicio 👍 🤩
Gabby is awesome and very helpful, with a friendly smile. All good
Gabby gave us a good service. And we agreed with the terms. Very communicative. Thank you
Gabby was wonderful she was very informative and was able to complete my rental over the phone was quick and easy..... Thank u gabby
Cindy is excellent!
Mariah is the best!!! She makes life so much more easier!
Perfect employee!
Good experience with staff Ghizala.
Been using this storage unit for almost a year now. Gabby is an amazing manager, anytime I have a question she’s always super helpful. I love this location, property is always clean there’s plenty of space for unloading and loading and having dolly’s are soooo helpful so 5 stars for sure
Was great experience renting very friendly and helpful thanks to Jen and Cindy
Very nice clean Facility. Gabby and Emory have Great customer service skills. They were very helpful.
Excellent staff,they did everything possible to make my move in, as easy as possible. THANKS GABBY & EMORY
The entire experience was pleasant, painless and informative.
Gabby was great with my move. She showed me around to use the app
Gaby was super helpful, friendly, and professional! She made moving out easy and fast.
Gabby was great help me over the phone to complete my rental quick process
Tina was a great help. She was able to help me get a great storage place. Happy with her customer service.
Very helpful people and I look forward to moving in. When I got to my unit and was ready to move in, I pray someone would show up to help move a big air-conditioning unit that I couldn’t lift. Turns out Tommy was waiting when I got there and helped me with my entire load couldn’t have been more grateful thank you
I would like say thank you very much very pleased and confident To rent a storage here in Public storage it feels good to come in to my storage and know that if I have any questions or any concerns, I’m able to communicate with the Property manager, Gabby .A
Thanks you for your help and understanding That my things are important and I’m very secure and comfortable. Leaving my stuff here in public storage thank you.
I would like to say thank you property Manager Gabby, A , For being such a great help to assisting me I lost my key to the storage and the proper manager was very helpful to figure out this problem that I had she helped me out and we figured out everything and I would like to say thank you very much. I would recommend this public storage thank you again property manager, Gabby A
Gabby was very profesional I rented a space long time ago but now I no longer needed she was awesome property always clean I recommend this storage to anyone
I came all the way from Van Nuys to pay for auction unit at this location and Cindy was kind enough to take time out of her lunch to help us out. We arrived as soon as she was going on lunch but she insisted on helping up. 10/10 costumer service.
Gaby was super helpful, friendly, and professional! Great customer service, she definitely made the process of moving units easy.
Gabby did a great job setting me up with a unit on such short notice. She answered all of my questions and went above and beyond to get me a unit in my price range. I love that it’s right off of the freeway and secure. Thanks so much!
I want to give 5 stars for Gabby. She is very professional. I asked her the same questions repeatedly but she's never rude or frustrated at me. My first experience of Public Storage wasn't very good. But gabby was able to switch it around.
Really good prices Gabby was great
Gabby provided great service, very helpful and clean
Gabby was great made my rental process very smooth great location.
I've been a long time customer since 2020. Gabby has been great manager her property is always clean exceptional service . I would recommend this place 100 times
Gabby was wonderful help me with my rental went smooth thanks recommend this place
MOVING from out of state is stressful and complicated enough without the extra stress of choosing the perfect self-storage company, location, size, price, and all the other little details we should know if we want to be a good happy customer, (esp. if our stuff will be arriving a month or 2 before we get there
....one less thing to worry about.) After shopping around all orange county by phone , even with the fierce competition, after i spoke with "Gabby", i made up my mind this location is where i want my stuff delivered. it was a good fit and it was very refreshing to do business with someone that actually seemed to love her job ...she made me feel like she cared about making our transition with no potential problems by being very thorough about securing our unit. rare good old fashioned values in customer service.
Muchas gracias Gaby x su buen servicio y atenciones
Best experimence, Cindy and Jenn got me in and out in 15 minutes. 10/10 Recommenda
Gabby was very helpful with my storage rental .. property was clean and will definitely recommend this storage place to friends
This public storage has been a hood place for storage of many sizes. Gabby is nice and helpful
Muy buen servicio en este lugar gabby fue muy atenta gracias por el servicio
Muchas gracias gabby eres muy amable buen servicio
Se lo recomiendo
Gabby Was very helpful my move out was very smooth. I would recomend this place again
I want to Take a minute to Write a review for miss gabby she was wonderful and took care of my Rental. The process was Quick and easy she showed me around not only that she guide me through the moble app as well. I highly recomend this public storage location.
Gabby was great customer service.
I was advertised a 10x10 storage space starting at 75$ a month and if I'm not mistaken the advertisement indicated that the price of unit would not go up and remain at the price as part of a holiday sale. In the time that I have had the unit the price has gone up to $190.00 monthly. More than doubled.
Not only was I not notified of the price increase when I asked the front desk if there would be any benefit to downsize I was told that there wasn't.
I would have never purchased the unit if I would have known I was going to be paying more than double the amount advertised. I knew storage units were a rip off but this is absurd.
I cancelled autopay and unfortunately will have to pay another 190$ on 03/01. I should have cancelled months ago when I inquired.
Great customer service from gabby and Elijah
Typical Public Storage first of all the number of large vehicles that block other vehicles from being able to pull out of their spot is absolutely ridiculous
I haven’t been able to pull out in three months
Mind you it’s a tiny little parking spot and they’re now charging me $277 for a spot. I can’t even use. I have large jobs that I’ve had to cancel recently. They keep putting these very large vehicles that stick way out into the street where other vehicles are then blocked in and this keeps happening
I don’t know about their actual storage, but if you want a parking spot, good luck it’s absolute
Gabby .Is so helpful so wonderful so patient so wonderful I really appreciate her.She definitely deserves more than five stars
Great customer service from gabby i recommend this place thank you
There was a miscommunication about the ceiling height of the unit that I reserved. Gabby did an excellent job of finding another unit for me at another public storage close by. I Really appreciate all her help!
The front office personnel are very friendly and helpful. Gabby has been super supportive of me as I added another storage space to my account. Highly recommend this location.
Very inconvenient hours. We didn’t realize the hours but it became a huge problem plus they more than doubled their prices. Many better options available
Gabby was able to provided excellent customer service. I was surprised with her knowledge . I highly recommend this property very clean
Gabby was able to rent me a space. She was great very informative. I recommend this property
I received great customer service from Gabby.
Gaby has been amazing! Her commitment to work and her customer service are impeccable. Thank U!
So far, I’ve had a a wonderful experience with the staff! Gabby went above and beyond to assist me when I needed help with locking up my unit. She ran to my unit and made sure that I was all set and ready to go! “GIVE THAT WOMAN A RAISE!” I love that the staff are helpful and friendly! Definitely recommend this place!
Easy, quick, and efficient process getting a storage thanks to front desk assistant Gabby!
Gaby was very helpful in showing me around the facility; in addition she informed about the hours of access to the facility and the fine that any one could get if they are found discarding thrash in the property. It is only for P.S employees.
Gabbie was excellent. Helpful and efficient.
Gabby was great she took care of my Autopay .... recommend this place
Gabby took great care of me with my rental thanks gabby
Great customer service
Gabby is always friendly, professional & helpful!!! She has gone the extra mile when dealing w/ my storage issues & I appreciate her dedication to her job!! Thank you, Gabby, for making my life easier!! Unfortunately, my review for the storage access hours would NOT be favorable. The late opening & early closing are NOT convenient.
Gabby did an amazing job this is the best storage unit place experience I've ever had she definitely deserves a raise and a promotion because she did such an amazing job
Gabby gave me excellent customer service when I was in a jam. She was attentive, friendly and quickly set me up in the perfect sized unit for my budget. Ask for her if you are looking for a space at this location. Thanks Gabby!
Great service. Thank you.
I had the best experience with Gabby ever she was so helpful. She guided me through everything she took me to the unit just excellent there wasn’t one thing that she didn’t know.and I would 100% recommend her no matter what probably one of the best people I’ve ever communicated with trying to get a space. Most helpful very well spoken, and very nice. I enjoyed every minute of coming to this self storage knowing Gabby was the one that helped me.
Gabby was extremely nice and helpful I had quite a bit of problems with my app and just getting access to my unit and thanks to gabby I was able to get in my unit with her help five stars go to gabby and her understanding of my situation and her bright and helpful attitude thank you Gabriella
David provided me with an excellent service here today.
I paid a visit to this specific location after it being recommended by a family member. I had a terrible experience at the location in Orange. I decided to come and give Public Storage a second chance. I was greeted by gabby and explained my experience she was so carring and thoughtful she did everything to make things right the second time around. She was able to get me a Space immediately I am glad she was able to meet my needs. Pay Gabby a visit she is a great employee and I hope Public Storage takes notice of exceptional employees like her. Thank you Gabby!!
Ive been a customer for years at this location . Gabby is a New manager onsite she has been fantastic she keeps property clean and always providing gratis customer service. Thank you gabby for keeping our units clean and safe.
Gabby provided me with outstanding customer service., Thank you for your help!!!
Found great deals at this public storage off the 55 freeway. Gabby was awesome property very clean and safe .
Great deals and very clean property .... gabby help us i recommend this place .
Sergio and Gabby did an excellent job and really took good care of us. The units are clean, in good condition and easy to access. We are so grateful to them for their exemplary service. You guys rock!
Great service i recommend this place 👍
I have a unit at,this location. Gabby was able to provide exceptional customer service. She was able to transfer me to a bigger space. I really recomend this place.
This is a awesome storage to use! Very convenient and nice. Highly recommended and Gabby helped a lot!!
Very disappointed I don’t cause problems I just wanted to move my stuff out But I work a job like most people 9:30 am to 6:00 pm and they lock there gates at 6:00pm so I asked the girl Gabby about an extra hour code she got smart with me! No problem I will take off work just to move out of there! Never anyone in the office customer service sucks! Property is clean!
Gabby and Sergio are very good persons. They made our requests. Thanks.
I recently use this property and the process was very smooth to get the storage unit and the process to leave was even smoother. I wanted to thank Gabby for her amazing service and would recommend to a friend!
Gabi helped me at The front desk.
she was very nice and helpful. She had her smile on all the time and she helped me to take care of my account. She’s number one in Customer Service. I like the Public Storage at cown st in Irvine.
I have been renting a space here for a year now. I can tell you I was unhappy for some time with the service but ever since Gabby has arrived it has been beyond 5 star. She has been so helpful with some issues I have had, more on my end, to help with a resolution. Whoever hired her made one of the best decisions they could have made for this storage facility. Thanks for all the help with everything and keeping the customers in good hands you overseeing things.
I am extremely grateful for the storage expertise and support I received from Gabby at the Public Storage facility at 17792 Cowan, Irvine, CA, 92614, USA. I was moving from Jackson Hole, Wyoming, back to Orange County, California, on extremely short notice in peak relocation season. I wasn't expecting to move back to SoCal so soon, and I had leased out my home near John Wayne Airport. Gabby understood my unfortunate situation and my personal and professional worries. She helped me reserve two extremely rare and oversized units so I could put everything in storage and make it reasonably accessible while searching for a temporary place to live. Gabby's empathy and professionalism left me feeling wonderful about Public Storage as a company. I can't say enough about how helpful she was.
Stored here for nearly a decade with no issue. Really appreciative of Gabby and her amazing customer service. Ask for Gabby!
I have used this location for a couple of months, and all the staff here are so kind. I often see them checking and cleaning the storage units. Especially Gabby and Sergo, who helped me a lot when I was moving in. The units are clean and easy to access. I highly recommend this place if anyone needs a storage unit in this area.
Great customer service from gabby she keeps property clean and always smiling
PUBLIC STORAGE $1 MOVE IN EASY QUICK
EVERYTHING PEOPLE NEED PEACE OF MIND
LOVE THE ORANGE LOVE PUBLIC STORAGE
Soy cliente de public storage me da gusto que la senorita gabby muy amable . Me pregunto cómo está mi mi estancia y todo muy bien gracias public storage!!
My mom rented a space few weeks ago and today Manager gabby took great care of us !! She was very welcoming and informative.
We had very good experience at the Public Storage. Gabby is very helpful in helping us get a cart to move our stuff!
Great job christina. Thank you
Pleasant and courteous people . Clean space.
Really appreciate the service of Sergio. He was being so patient and helpful. My friends and I can easily get our package into the storage unit and understand what we should know about the storage.
Christina was very helpful with making the rental process easy and efficient.
Was looking for a unit and came across this location the manger Sergio was extremely helpful and recommended me a 5x10 which was perfect for my needs thank you Sergio for all your help
Sergio,
Thank you for the exceptional service - greatly appreciated. I look forward renting a storage space from Public Storage in the future, and recommend them to my friends and family.
Thank you once again,
Carlos Camacho
Had such an amazing and easy experience with David! My husband and I needed to get a large storage unit as soon as possible and David made that happen instantly. He explained everything thoroughly, was very knowledgeable and answered all of our questions! He was also very sweet & funny. We loved talking to him. He made this whole experience fun! We love a good customer service 😊
It's really good price.. And Thank you for Christina gives me good suggest And big help
Christina was super helpful and patient helping me find the best solution for me!
Brianna was efficient and helpful
Bryanna is great. Very efficient and helpful.
Bryanna was super professional and extremely helpful. She made the on boarding process a beeeze. Nervous about a month to month contact but glad Bryanna is there to help me out!!
New customer here. Shout out to the staff, especially Christina! She went above and beyond!
5 stars for Christina.
Bryanna was incredible!!!!! Super easy and I loved her energy!!!!!!!
Brianna gave me great customer service was provided with all of my needs for this storage unit
Thank you!
Briana was very helpful and helped with everything . The process was very smooth and didn’t have any issues at all.
Briana was great help
Excellent service
I had 2 different units and both were excellent. The staff are very friendly and helpful. A BIG shot out to SERGIO who is awesome!
Brianna was fantastic and got us all set up same day within an hour :) Highly recommend, Thank you so much!
Sergio is the man! Got us squared away on the unit we needed. Location is clean, secure and has outstanding AC/climate control. Look no further and hope you have Sergio working the counter!
Brianna was absolutely fantastic! She showed me around the facility and fully explained everything to me down to the agreement and how the process works! I highly recommend this location and she was very helpful!
Great services! Bryana walked us through to view our storage unit prior to renting. Made setting up the app easy so when we return we know what to do!
Bryanna helped me a lot, very good service.
Lady that works there is super disrespectful and just overall has horrible customer service I don't know how she's allowed to have a job there let alone at all other than that I have no complaints
Bryanna she was very helpful and kind SUPER QUICK
Bryanna made storage the easiest thing about my move. Thank you for making me feel imformed and empowered.
All I gotta say Howard the manager is a great guy! Gave us very useful tips and he has a lot of knowledge.
Bryanna was extremely sweet and helpful. I’m very satisfied with my decision to come here.
David is the man. The service is exactly that 5 stars and the man is a true gentleman, super efficient and professional
Very quick and easy process. David was very helpful and showed me how to get around and where my unit was. Highly suggest public storage and loved David!!
Bryanna she's the best
David is a very humble, knowledgeable and kind gentleman. He helped me with the entire set up from the app to the actual unit.
He will answer any questions you might have just give him a call.
David was fantastic at showing me the space and would absolutely recommend him 10/10. East access and friendly
They are the best!! Masuma and sadik, made our experience easier.
David was great made the process fast and easy and pain-free , he is highly recommended, speak to David at public storage !!!!
I would like to commend this property because I was so well treated by Bryanna, she was super helpful and polite and patient with me. thank you so much Bryanna, I appreciate your help, I was on a sad day and you made my day better. God bless you!
Bryana was very helpful and explained everything I needed to know. I appreciate the efficiency as well as her friendliness. Makes the move so much more fun! Thank you
David excelente servicio
David was awesome to help me move in.
Great tips and was personal to make me feel safe and secure.
Bryanna was amazing. Thanks for making everything fast and easy .
David was undeniably helpful and went out of his way to help us settle our stuff in and made the move in process easy!
David muy buen trabajo y muy amable y profecional servicio
David did a good job!
Brianna provide a five star service. I left well informed 😎
David is a really great property manager, good experience!
David was great!! Showed me to unit and everything
Our storage space was broken into. 3 pieces of luggage were stolen. 1 piece of luggage was ripped open & all clothes were lying scattered. Boxes were broken into & damaged.
Got to know that There is no sensor to track when door was opened as was requested by Irvine PD. The lock was not broken, which again left us amazed.
Also 1 of the associates named Cristina was extremely rude, unprofessional & seems like she hates Indians. She was not willing to listen & was very unfair in her dealing.
All other associates were very professional & helpful.
We sincerely hope the culprit is brought to justice as its all very stressful & particularly some of the items were priceless memories.
The insurance claim is again a long process (even though we have been paying for it the last 3 yrs)
CHRISTINA AND DAWN WERE GREAT GOOD ADDITUDE AND GOOD VIBES.
David was helpful. Thank you for helping with my reservation. 10/10
Thank you David the process so easy.
David did a great job and was very helpful.
David hizo un buen trabajo
David provided us excellent customer service upon check in for our new storage unit! We appreciated his cheerful attitude & helpfulness.
Bryanna was very friendly and helpful setting up our new unit. Thank you!
David and Bryanna were very helpful! Very much recommend this location!
David nos ayudo muy bien le doy 5 Estrellas
David se portó muy respetuoso muy amable muy buen servicio al 100.
Bryanna was helpful assisting me opening up a new storage unit while assisting other customers. Bryanna was very good with assisting everyone and acknowledging them and their needs! Thank you for the help!
David was incredible! I wanted to move into a different unit because my original one had an AC unit that took up a bit of space. He was so kind and accommodating and immediately moved me at the same rate. I’ve had a great experience so far.
David was excellent and a big help!
They close way to early 5/6 pm. Very unconvenient makes it hard to grab items out of storage. I was having issues with the app where it wasn't letting my payments go through. Called and found out you can not do a payment over the phone, but instead, you have to go personally and make the payment. Very confusing process all throughout. They don't even have a cart of some sort to help move some items around. 🙄
David helped me out and he was the absolute best. Kind and understanding. He was here to help me. And he didn't turn his back on me when approached with someone new
David is amazing!!
David really help explain how the process works and even helped me get a good deal on short notice.great work
David was a great guy! Very helpful!
David was amazing and explained everything step by step. Excellent service!
David made renting a new unit absolutely painless
David was awesome. Very very helpful
David is great facility manager. I can highly recommend!!
David good costumer service
Smooth move in.. The manager Dave was nice and professional.
David is AWESOME 🤩
He deserves a raise!
David offered great costumer service, however there is only one Cart for usage & that’s a major inconvenience. Also wish the unit sizing was accurate, we measured the unit and it’s measurements are not accurate in comparison to other Public Storage facilities.
David did an awesome job. Met all needs
David is exceptional and made our move in process seamless. He was very kind and made sure everything went without problems. Definitely made my stressful day of moving LESS stressful. thank you David.
el joven q los atendio los dio un exelente servicio David zelada
David was awesome in helping me of my time of stress i got hooked up with a great deal on a nice clean unit and got a great price on some boxes thanks public storage for having great employees and resources wi highly recomend to everyone
Brianna was very helpful! Thank you!
Thank you David for helping me resolve a billing issue. Much appreciated and super fast response
David was very helpful. I needed another storage unit and he located another unit right next door to the other. Super kind and efficient.
David was very courteous, helpful and patiently answered all of my questions. At the end I’m very happy to get a unit that works for me!
David has been great. Quick and easy!
David was very helpful during a stressful move. He found us the best available space which made it a lot easier. Very friendly and helpful! Thank you! Gina Dartt Nelson
David helped me right thru the entire process, painless I needed a unit during my lunch break, handled. Thanks
Unfortunately needed to rent a space and was deciding between this location and the one off Red Hill. I picked this spot because the unit was ideal as well as Davids professionalism! He helped me through every step and explained every penny I was paying to me before any agreements and terms were finalized
Bryanna was great!
David was very friendly and helpful with our move in. Very knowledgeable of the faculty as well.
David did an excellent job
David was awsome helped me out alot great to have fantastic service
David is amazing will help you with the most accessible spot
Bryanna is THE best she is very polite professional, she is very patient explaining everything to me of course with her Amazing smile, I’m so happy to enroll with public store since she selected and recommend to me the best option storage for my needs, truly appreciate you Bryanna!! Tony.H
Horrible company to rent with!
There is no one at the property to help me when I visit, and when I call to try to talk to somebody at the property, I get sent to voice mail and get no call backs. I even try to call customer service to help me with my rental increase and all I get is rejection after rejection with no sympathy of what is going on in my life and how I can barely pay what I'm paying now.
It's bad enough that I already OVER PAY for the unit that I'm renting now by $200 ($300 with the rent increase) when I can just move into the same unit, for the same size, right next to me.
Why would you increase my rental when nothing has changed to improve the facility? There's no one in the office for me to speak to on the property, no security or safety measures in place to secure everyone's belongings, and now I have to pay more for less? This is ridiculous.
David was very helpful and make my rental very easy to complete
nice service
This storage facility is super clean and in a very safe area. I forgot my keys (or so I thought I did) when I went to move out. Bryanna did everything she could to help me fix the issue. She was incredibly kind and helpful and I appreciate all she did. She went above and beyond! Thank you Bryanna!!!
Bryanna was extremely kind, very helpful and walked me through the whole process!!
David gave great customer service ! Answered all the questions I had . Made the process quick & easy
David, was excellent in helping me through the process of choosing and paying for a storage unit. He was readily available for questions and very patient. Thanks!!
The Public storage on Cowan is the utmost worst. Our bill went from approx $180 a month to $400 a month. I need to transfer the unit ownership over to another and have been given the complete run around. I was told by one employee that it was impossible to do. Then I was told by another that whoever told me no, was being lazy. I show up with the other person to do the transfer and of course the office person decided to leave without leaving any type of notice on the door as when they can be expected back. What a waste of my time. I left a message and received a call back 40 minutes later. I show up yet again to transfer the account only to be told that the new owner would be billed twice if we transfer today. I am beyond irate. I have been there multiple times since December with no resolution.
Brianna was super helpful. Great experience getting set up.
Brianna was so helpful and quick to set up my rental!
Bryanna is awesome, she made my moving in and out go very smoothly. She presents to be very professional. My place to go in the future when I need to store again.
David has been so extremely helpful and beyond patient with me the past couple days while assisting me with getting into a new unit. We haven't had the best experience with customer service with Public Storage up until now. David has been wonderful the entire time. If you need help, I would definitely recommend asking if he is available.
Very fast and good service by David.
David was great, handled everything like a pro. Highly recommended requesting him to assist you.
David is awesome
Excellent service!!
Fast efficient service in a professional timely manner. David deserves a raise.
Im so glad i choices this storage.very understand and helps me with my issues so happy.clean place clean.Brianna help with friendly smile.and understand me.just shes good helping doing her responsibility.i will recommend this to all friend.100%satisfy.thank u for having me.God bless u all😍😀Good job.Happy Holiday and New year.🎉🎅🎉😀😀 .
Excellent and fast service thank you David
We get an email stating "As a benefit to our customers, we routinely do the rounds to make sure each space is properly locked. During our recent inspection, we found that Space XXXX was unlocked or improperly locked. Unfortunately, we can’t lock your space for you. Please come to the property as soon as possible to secure your lock — and everything you’ve stored in your space."
We arrive 30 mins later to see they have in fact locked us out of our unit... cancelling immediately.
I got a perfect storage space for my needs thanks to Brianna’s professional and friendly service! Lease terms are also competitive.
Christina was very professional and helpful throughout the process of me selecting the right storage unit for my situation. Thank you!
Just 2 months they change the rent from $355 to 442 USD. not good for long term corporations. I have to find a bigger warehouse and never rent public storage as my warehouse
Outstanding service by Bryanna
David helped me set up a unit. He was wonderful. The whole process was painless. The facility is very clean and well run. I highly recommend.
Good service of David selada.
I went there today and spoke to Bryana. i just came back from overseas and needed a storage space for my household property.
She was very polite, helpful, and knowledgeable. She showed me the perfect size unit that I needed and the paperwork was quick and easy. She took the time to also show me around the property and how to use the App which was very useful. Highly recommend to check out if looking for a good deal on storage.
Bryanna was more then helpful :)
Thank you
Bryanna was very helpful and answered all my questions.
Bryanna was awesome!!! Very helpful 😊
I was helped by susanna and she was really nice.she was very patient on helping me, I’m glad she was there to help.Thenonly reason i don give 4 stars because the unit ceiling is not well covered with the insulation and because the hours suck.I wish they opened earlier not a 9:30.
Susanna and Dawn were the best. They took charge of a situation and fixed it.
Susanna is the best
Its a nice place and the staff is friendly.....the only thing I do not like is the hours which is 930am to 6 I wish I would have payed more attention to the hours before I moved my things in its hard to make it there after work when I get off at 5pm But other than that its great.
Bryanna was very helpful! She was able to get us signed up with no problems and gave us a great deal! She even helped us set up the app on our phone. She is a great member of your team here! Thank you Bryanna!
Got a storage unit over the weekend from Susana Oliver (floating manager). First of all, when she called to set up a time to meet, she was so nice and knowledgeable. I told her I’d come in later that evening and called to confirm that I’ll be there. She was pleasant, professional and even brought over the moving cart they have so that I can load everything in one shot. She had to get it from the other side of the storage buildings and did with a huge smile. The next day I had to come back to bring more stuff. I told her I’d be there in the evening as well. She went out of her way to call me and make sure I make it in because they closed at 5pm on Sunday. I was going to show up at 5! That was so nice of her. If she hadn’t done that, I would’ve had to wait until the following weekend to bring the rest of our stuff. When I came in on Sunday, I asked to swap my unit for another since the lock latch was kind of messed up on the first one I had reserved. She did it, no problem. She also brought the cart AGAIN for us. She was kind, professional, knowledgeable and I really enjoyed the whole experience. Especially because, when you are coming to a storage unit, you’re usually spring cleaning or organizing, and really tired. It’s usually the last step you take right before your project is done. She made everything so easy. Thank you so much Susana.
Wow Ambrosio is a fantástico employee! I was in a rush and he helped me find the right size unit for my needs. This property is very clean and secure. Thank youambrosía!
Purchasing a unit at this location was fast and simple. Bryanna did a wonderful job answering my questions and getting me in and out quickly.
Bryanna has been amazingly helpful!
I have a unit as of last week here at Public Storage thanks to Desmond. I appreciate his exceptional customer service that made moving a lot less stressful. Professional to say the least about his work ethic. Even with online services glitching, Desmond was able to assist me in solving the problem with reservations. His communication skills and ability to show resolve were phenomenal. Customer service needs more people like Desmond, thank you!
Visited this facility today and was accommodated my Bryanna. She answered all our questions gave us a tour, got a great price, loved it, so signed it. Thank you for your help
Bryanna provide excellent service. She was very friendly and thorough.
Tammie was very helpful with the move in.
Great service from Bryanna!
Bryanna was the best!
Bryanna was great at helping me with the process of setting me up with a storage for the first time!
Hi Brisna, was very helpful with checking on.
Bryanna was amazing and quick!!! Def recommend
Bryanna got me all the help that I need.
Bryanna helped me through the move-in process. Quick and easy. The access via app is a plus. I recommend it!
Outstanding, customer service from Bryanna. I appreciate her assistance.
Bryanna, has been a lot of help! I’ve had my storage unit for over a year and a half going through a divorce. She has helped me keep my stuff that money can’t buy and my sanity at tha same time! Thank you
Bryanna was very helpful both over the phone and in person!
Bryanna was fantastic!
She was friendly, informative and so helpful. She made my transfer unit super easy!
Thank you!!