Save Impression

Address

13360 W Willow Ave
Surprise, AZ 85379

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

623-432-9587

623-432-9587

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

623-432-9587

623-432-9587

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 18/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 18/mo $36
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 23/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 23/mo $46
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x5'
    Online only price
    $ 25/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 25/mo $50
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 29/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 29/mo $58
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 67/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 67/mo $89
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 79/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 79/mo $105
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 82/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 82/mo $109
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 111/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 111/mo $147
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 124/mo
    Online only price
    Half Price Sale
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 124/mo $248
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Surprise Self Storage Units Near The 60, 303 Freeways

This Surprise Public Storage, located just off of Waddell Road between Litchfield Road and Dysart Road, in the heart of town, offers indoor climate controlled storage units to the residents and businesses in the rapidly growing West Valley.
Easily accessible from Loop 303, U.S. 60 or Northern Parkway, it's a convenient location offering a variety of self storage options for those in Surprise, Sun City, Sun City West, El Mirage, Bumstead, Waddell, Youngtown and surrounding communities.
Just a few minutes east of Surprise Stadium - the Spring Training home of Major League Baseball's Kansas City Royals and Texas Rangers - this location's 5x5 and 5x10 storage units are a great place to store Spring Training essentials year-round.
With business on the rise in the West Valley, local companies can opt for a 10x15 or 10x20 unit to store boxes, paperwork or extra office equipment to free up much-needed space.
For friends and families who have downsized to a new home in Sun City or Sun City West, or are enjoying life in the nearby Happy Trails RV Resort, a 10x30 storage unit is the perfect storage solution for a new, smaller space.
Surprise has a rich history in Arizona, dating back to the 1930s, with new chapters being written everyday as more families and businesses continue to head west. Public Storage is proud to offer exceptional self storage service to this historic and expanding community.
Amenities:
  • Friendly, knowledgeable staff on-site 7 days a week
  • Keypad code to enter the units areas
  • Minutes from the Aquatic Center, Regional Library and other Surprise landmarks

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 434)

February 12, 2024
Google Public Storage Joshua Rodela
Service was good very friendly and helpful staff
January 13, 2024
Google Public Storage michele garcia
I just recently took over my father’s account with this storage facility and unfortunately we had issues with his bank card, everyone I spoke with treated me with professionalism and compassion. They understood what happened and made me feel like they cared about their customers verse the all-mighty dollar. Even though this is our last month with this facility, I would recommend them to anyone looking to store their treasures. I always felt safe there and it was very clean and well maintained!!! Thank you for all your help!!!
December 29, 2023
Google Public Storage Jermaine Scandrick
I was helped and directed by Naomi at the Willow location. the site manager and boy is she great, patient and kind. She really saw my issue start to finish. Thank you Naomi
December 28, 2023
Google Public Storage Vanessa Moralez
Noemi was great to deal with! She was very informative on the storage units and their pricings and extremely helpful in helping me select the right size unit for my needs. It was a pleasant experience and Noemi made everything so easy! Great place to rent a storage unit!
December 28, 2023
Google Public Storage M V
Amazing service, Noemi was fantastic! Very nice and professional. Gave me all the information I needed and helped me set everything up! Thanks Noemi!
December 27, 2023
Google Public Storage MARC Lewis
Great property management by Noemi. She gave me all the info I needed.
December 23, 2023
Google Public Storage Dave
I hate to do this to this one location because they have been great in person, but every time I have tried to reserve a space online, there is some issue with the website. This last time my reservation got locked in limbo and their support person had to cancel it. Then when I tried to create a new reservation, it told me it couldn't because my email address was already in use as a username. The tech support insisted I could use anything for a username, but of course, this was wrong. The website says right on it that the username must be an email address. The support agent just said he couldn't do anything and dropped the chat. Fix your online reservation system, guys!
December 4, 2023
Google Public Storage Julie Orrick
November 27, 2023
Google Public Storage Croid
The kind lady working on the morning of November 27th did an excellent job and was very helpful and informative.
November 17, 2023
Google Public Storage William Becraft
I like this location. it's very clean it's close to my job. It was easy I only had to use it for a couple of months and I spoke with Noemi at the front desk and she was very helpful.
November 8, 2023
Google Public Storage poppa hudson
October 18, 2023
Google Public Storage Joshua Chambers
Noemi was amazing. Quick set up. Easy to enroll. Great prices.
October 10, 2023
Google Public Storage jenny aguilar
Great service and very informative!
September 29, 2023
Google Public Storage Dutch
Was not even there!!!!
September 29, 2023
Google Public Storage franky best
Love my stay here
September 28, 2023
Google Public Storage William Blackwood
September 26, 2023
Google Public Storage Gerald Massey
Excellent facility. Great experience here for more than a year.
September 23, 2023
Google Public Storage Willie Grady
Every thing was great
September 23, 2023
Google Public Storage Mariah McLewis
Went in to ask about rates and Noemi had all the answers and was so polite. Thank you overall to the public storage company, especially Noemi.👍💯
September 23, 2023
Google Public Storage Faitau Thompson
Great customer service
September 22, 2023
Google Public Storage Mike and Heather
Title: Excellent Storage Solution for All Your Needs Rating: ★★★★★ (5/5 stars) Review: I have been using Public Storage for over a year now, and I must say that it has been an exceptional experience. From the moment I walked in to inquire about their services, I was greeted by friendly and professional staff Ashley who was more than willing to assist me with all my storage needs. The facility itself is well-maintained and clean, giving me a sense of security knowing that my belongings are in good hands. The storage units come in various sizes, allowing me to choose the one that best suits my requirements. Whether I needed to store a few boxes or larger furniture items, Public Storage had the perfect solution for me. One aspect that impressed me the most was the state-of-the-art security measures. Each unit is individually alarmed, and the entire facility is equipped with 24/7 video surveillance. This gave me peace of mind, knowing that my belongings were protected, even when I couldn't be there personally. The convenience factor of Public Storage is also worth mentioning. The facility provides easy access hours, allowing me to retrieve or store my items at my convenience. The loading areas are spacious and well-lit, making the process hassle-free. Additionally, their online portal made it incredibly easy to manage my account, pay my bills, and even reserve additional storage space if needed. In conclusion, I highly recommend Public Storage for all your storage needs. Their exceptional customer service, secure facilities, and convenient access make them stand out from the competition. Whether you require short-term or long-term storage, Public Storage is the perfect solution to keep your belongings safe and secured.
September 22, 2023
Google Public Storage Heather Zielinski
This is by far one of the cleanest, well run, and most secure storage facility we’ve used. I can’t say enough good things about the team up front. They always have a kind word and are extremely helpful. As a woman I feel safe at the facility by myself and trust my belongings are very secure.
September 22, 2023
Google Public Storage carol roberts
I have rented two spaces over the last year. The online system is very easy to choose the unit you want and I got a quick reply to confirm the rental. Naomi the manager has been very helpful throughout both rentals. I recommend using this facility.
September 7, 2023
Google Public Storage Tina Alexander
Ashley was great. Great service. Helped with the online reservation to get the discount. She answered all our questions and we'll be back for a second unit soon.
August 26, 2023
Google Public Storage Kristy Bierhaus
Noemi is amazing! The facility is clean and well light ~ a great place to store your belongings!
August 18, 2023
Google Public Storage Al Makh
Patricia and Ashley were great! Nice clean property!
August 5, 2023
Google Public Storage Jayden Stephens
Great storage, every unit has climate control and the customer service is great especially noemi! Overall amazing!
August 3, 2023
Google Public Storage Rudy Rivas
July 30, 2023
Google Public Storage Augustana Esterhuizen
Thus far we have had a great experience with this Public Storage location. Noemi in particular was very nice, helpful, and friendly and has made things super easy for us!!
July 25, 2023
Google Public Storage Andra Winegeart
About 15 months ago, we rented at the ElMirage and Bell Rd facility (Surprise AZ) * It was new and we got a promotional rate. 3 months later the rate increase by almost $100. We negotiated that to about $50 increase for another 3 months. * at our 6 month stage, the price went back up. That constituted a 50% increase 6 months into our rental. * at 9-10 months they increased the rate again by about $100. So our rent nearly DOUBLED during that 1st year that we were renting. * at least HALF of that time, the entry door was broken so everyone entered and excited by exit door. What a mess!!! * for a very brief time the doors both worked. Now broken again! ****We contracted with Public Storage to have access from 6:00 a.m. - 9:00 p.m. **** now the temporary hours are 9:00 a.m. -6:00 p.m. That is shameful! Cut the hours all while doubling my rate!!! We can't get our of there fast enough!!
July 8, 2023
Google Public Storage Gloria Elias
Noemi was very helpful and friendly. Top tier service
July 5, 2023
Google Public Storage Win Churchill
If you want your rent raised by 35 percent after a few months, and don’t mind broken doors (allowing people to camp here), then you’ll love this place.
June 20, 2023
Google Public Storage M B
Noemi has been just the greatest with helping me with unorthodox solutions to get some items taken care of overnight. Awesome experience and personal all around.
May 19, 2023
Google Public Storage Sara Connour
Eric went above and beyond to help me with my unit in a time of stress
May 14, 2023
Google Public Storage Kaionna Lovell
Staff is super friendly , supper clean spaces , love the carts they have to help us move stuff , never had to worry about my stuff
March 22, 2023
Google Public Storage Tonia Duncan
March 8, 2023
Google Public Storage Jason Lozano (J-LO)
Noemi is absolutely amazing, best customer service ever! I highly recommend this facility because of her graceful knowledge and understanding!
March 2, 2023
Google Public Storage Gabriel Ato
the lady who works there, her name is Naomi, she is just fantastic. she is professional, who can make complicated things easy, and easy things even easier. thank you Naomi, and thank you Public Storage for hiring such people.
February 28, 2023
Google Public Storage Tina Dunn
Noemi made renting so quick and easy. Five stars
February 28, 2023
Google Public Storage Mike Hicks
Noemi is a very informed representative of the company. She made everything extremely easy to understand. Very knowledgeable and sweet.
February 25, 2023
Google Public Storage ann gilbertson
Noemi helped me out and was very friendly and resourceful. Thank you for being very helpful!
February 24, 2023
Google Public Storage Shanise Lewis
Great service here. Noemi was such a pleasure to meet. So nice and sweet.
February 17, 2023
Google Public Storage Brent Moore
I had a few questions for public storage today and Gino provided the best customer service I have ever had at public storage. It was amazing watching his professionalism and caring with a child in the lobby.
February 6, 2023
Google Public Storage Kristina Cavenee
February 5, 2023
Google Public Storage Eric Briddle
January 12, 2023
Google Public Storage Ty B
Walk in this place today and was meet with Naomi and she was just great she answered all my questions and got everything work out for me with great prices she just did a really good job and was so nice I will be using this location a lot
November 30, 2022
Google Public Storage Jay Mankey
They have raised my rate by 32% with only a short notice !! I have been a renter there for 14 years and they refuse to work with me on the rate increase. I spoke with the District Manager who didn't seem to care. Please shop around, there are many storage options available. Avoid Public Storage .
November 20, 2022
Google Public Storage Stuart Vaughan
Been a great storage facility. Easy to use and never have to worry about my stuff. Lock was put on improperly one time and they called and emailed us to let us know.
November 3, 2022
Google Public Storage howard charles
I would like to think public storage employee Naomi for all of her hard work and time …her customer service we the best
September 26, 2022
Google Public Storage Carrie Caruth
September 23, 2022
Google Public Storage Gustavo Cortez
I love it. Very clean. Valerie is my favorite employee. Very kind and helpful. I would recommend to anyone and everyone.
September 21, 2022
Google Public Storage Marcyh Hinojosa
Damien is great at this location! Thank you so much for walking me through and completing my online reservation!
September 10, 2022
Google Public Storage Ari Solis
Moved our belongings in today and it was not as smooth as we would have liked but Valerie made it so much better and was a tremendous help! Thanks Valerie’s for trying to get my codes to work!
September 9, 2022
Google Public Storage Mike Parker
Nice location with good security procedures and a very friendly staff. Used the eRent feature for the cheaper rental, but still stopped in to look at unit sizes. Valery was extremely helpful and made us feel very welcome. Climate control is a big plus. With any electronic equipment, the temperature is always in a concern and the idea of my stuff sweltering in a metal tin sitting in 120 degree heat just didn't sit well. Thankfully, Public Storage is controlled and my stuff is as safe as if it was in my living room. That is a major plus for me.
September 9, 2022
Google Public Storage Summer B.
Great place. The inside was well kept and clean. Valerie was super nice and provided awesome customer service. Very glad we rented a unit here.
August 28, 2022
Google Public Storage viko cardona
I am happy to be a customer at this storage the service is great and the employees very professional and kind ,clean ,easy access to your units
August 26, 2022
Google Public Storage Marie Mills
I went to see about getting a storage unit in the close future and Kaila was very friendly and knowledgeable. The property cleanliness is outstanding. I will definitely be coming back to this property for storage.
August 26, 2022
Google Public Storage Stephanie Grijalva
One of my more favorable experiences with storage. I got a bit turned around the manager, Kaila, helped get me straight. Super nice. Recommend if you want a place that's affordable and good service.
August 19, 2022
Google Public Storage Angelica Corrigan
Came by to consider a 10x10 rental for a move and Kaila was very knowledgeable and patient with all my questions and concerns. Will definitely be returning and recommending to others.
July 23, 2022
Google Public Storage Cindy Bower
Kaila was awesome with customer service. Thank you
July 18, 2022
Google Public Storage Lucinda Arce
The prices keep going up and up and up and up and up how could I say anything good about bad it's not even my stuff in there it's my mom through his dead
July 13, 2022
Google Public Storage AVA TIMATYOS
I am always very pleased with the excellent helpful and friendly customer service.Absolutely wonderful..Always going the extra mile... :)
July 12, 2022
Google Public Storage Mckinnley Annas
Been a renter here for approximately one year. Recently my needs for a 5x5 have increased to a 10x10. I went in this weekend to see about upgrading my unit. Brianna was working in the office and took excellent care of my needs. She helped up find the closest 10x10 available to the unit we currently rented to help us make our move as quick as possible. One unit was a litte dirty and she promply offered to clean it immediately. She answered all of our questions and streamlined the process. I also observed her cleaning the facility, sweeping the hallways and picking up trash. It's refreshing to see someone who takes pride in the facility they work in! Thanks to Brianna & Public Storage for awesome customer service. P.S. I also love the Public Storage App. It makes paying my bill fast and painless!
July 8, 2022
Google Public Storage Hunter Jones
June 11, 2022
Google Public Storage Sandra White
Very excellent customer service.
May 19, 2022
Google Public Storage Angel Moran
Always a pleasure to meet people like Jeff at the reception. He is always been polite and helpful.
May 7, 2022
Google Public Storage JRsmooth
The facility is great. It is kept clean and Jeff was very helpful when we needed assistance.
May 1, 2022
Google Public Storage Linda Mulwee
No live people
April 21, 2022
Google Public Storage Ricardo
March 27, 2022
Google Public Storage Andrew lopez
Awesome storage place easy and simple Jeff in the front office was amazing and very understanding and very helpful 5 starrs for Jeff thank you.
March 3, 2022
Google Public Storage Alejandra Travels
Jeff was very helpful and knowledgeable got me a storage unit fast and easy.
February 27, 2022
Google Public Storage David Rosales
Jeff was very friendly and helpful!
February 5, 2022
Google Public Storage Jessica Stricker
Jeff was so helpful in answering questions and setting up or storage.
February 5, 2022
Google Public Storage Little King
He did a great job and lead you through all the steps
January 29, 2022
Google Public Storage stacey faulkner
Jeff was excellent. Very helpful and informative.
January 21, 2022
Google Public Storage jessica welch
Big thanks to Jeff. He was very professional and informative. Made transferring unit a breeze.
January 20, 2022
Google Public Storage Glen Richdale
January 17, 2022
Google Public Storage Tony Gumma
January 15, 2022
Google Public Storage sylvia F.
Paisley one of the managers there was so kind and made sure I understood everything, walked me thru everything it was a great experience. Also very clean place I like it!! Thanks Paisley for your help
December 18, 2021
Google Public Storage Michael Iarussi
This place looks fresh, it looks like they got a new coat of paint and it looks clean everywhere I looked. Jeremy was also super nice and friendly.
December 18, 2021
Google Public Storage David Peter Iarussi
Jeremy was a great manager for us. Professional, quick and a problem solver. Made our time here fast and easy. A people person much appreciated. Thanks Jeremy.
December 12, 2021
Google Public Storage Kellyann Vasquez
John did a fantastic job assisting me!
November 29, 2021
Google Public Storage Rick D
Jon was phenomenal! Kind and comfortable to work with! We had used Public Storage in the past but his customer service has exceeded our expectations! The facility is secure and well kept! Definitely comfortable with choosing them!
November 21, 2021
Google Public Storage H F
Rosie is awesome! She helped with renting my unit. She is helpful, knowledgeable, excellent customer service. I appreciate the great attitude because I am exhausted from my move. Thank you Rosie, keep up the great attitude!
November 12, 2021
Google Public Storage John Chapman Dossett
Jon is the man, cheaper than I thought, good available spaces
November 12, 2021
Google Public Storage House Hold
John at public storage in surprise was so accommodating and helpful he explained everything very thoroughly and professionally he went out of his way to help us get situated so we could get us in and out quickly I would recommend this location to anybody and ask for John
November 9, 2021
Google Public Storage Mallori Dixon
The property was clean and the manager was nice.
November 8, 2021
Google Public Storage Antonio Clara
October 30, 2021
Google Public Storage Jonette Mendenhall
Too expensive, new manager is nice.
October 26, 2021
Google Public Storage primo lambino
John's level of customer service was above and beyond helpful. I needed a lock cut (I lost my keys) then cleaned out a unit I've had for over a year. I downsized to a smaller unit and he found me one on the same floor and had all the info ready and waiting while I was moving. The process was smooth and painless. John had a great attitude and had very helpful tips along the way that saved me money. Thanks John!
September 27, 2021
Google Public Storage Alison Cripe
Jessica was great to work with. My first time using a storage facility. She made the process very easy. If you need storage-go see her!!
August 31, 2021
Google Public Storage Salem Tompkins
Clean, nice climate control, super friendly and helpful staff.
July 24, 2021
Google Public Storage Richard Mills
June 27, 2021
Google Public Storage Mary Pippin
June 25, 2021
Public Storage Tim Griswold
Does public storage still do the 1 dollar first month?
June 9, 2021
Google Public Storage Don Maloney
The customer service here has been great, and the prices are very good.
June 1, 2021
Google Public Storage Kevin Schroeder
Will never use them again
May 28, 2021
Google Public Storage Christina M. O. Johnson
March 14, 2021
Google Public Storage An Ga
March 11, 2021
Google Public Storage Michael Gray
March 8, 2021
Google Public Storage Julie O'Campo-Pierce
Eric and Jessica have been OUTSTANDING and so very helpful. Would recommend to anyone in the area. Thank-you so very much for making our move as painless as possible.
March 7, 2021
Google Public Storage Maria Gomez
Eric was amazing giving the $1 move in special....will recommend him to my friends and family...
February 20, 2021
Google Public Storage Jonathan Drake
My wife spoken to Eric about completing our rental online. The system is not a user friendly but Eric was very patient and we think he should be recognized for it.
February 7, 2021
Google Public Storage Reggie Miller
Very professional guy name eric! Great customer service! He's the reason I got my storage. Great clean place
February 1, 2021
Google Public Storage Nathan Roady
Very clean storage facility and nice staff.
January 13, 2021
Google Public Storage Roberto Smith
Place was awesome manager Jessica was really nice if a bit too much into spiders and scorpions but very friendly
December 23, 2020
Google Public Storage Dwayne Mcmillin
I spoke with Jessica and she talked me through the process of up grading my unit to a 10x25. And then I inquired about possibly needing some help with my heavy item she said there was none but that she would put on her gloves and help if I needed it. That is true customer service and going above and beyond her job. Thank you nothing but good things to say about public storage and customer service.
November 29, 2020
Google Public Storage Robert Friedrich
November 29, 2020
Google Public Storage Ron Clark
Great customer service, polite, efficient, and helpful. Thank you
November 22, 2020
Google Public Storage Ray Soriano
November 9, 2020
Google Public Storage Luis Ortiz
November 1, 2020
Google Public Storage Melissa Randall
Always friendly, helpful, and very clean!
October 10, 2020
Google Public Storage Ana Reyes
September 29, 2020
Google Public Storage Carl “Mr bunny” Mueller
The employees are always nice and friendly koi
September 21, 2020
Google Public Storage lala Xanadu
It was great customer service, and I was answered all the questions I had. I will definitely be coming back this weekend!! =) EDIT: I was asked to do this review, I had a friend working there, but the management would harass constant about getting good reviews. So the reviews here are mostly fake, and are family members helping them keep the job. also all their spaces are not what they state, some are actually smaller than what they say they are.
September 19, 2020
Google Public Storage Valeria Moscoso
September 19, 2020
Google Public Storage Kevin Kindle
Eric took good care of me and did his job well thx Eric
September 12, 2020
Google Public Storage Josh Bailey
I think it was a joke I don’t know. One star for sure.
September 8, 2020
Google Public Storage Andrew G
This is a very clean and secure facility. I dealt with an employee named Jessica and she was very helpful. Any questions or concerns I had were addressed immediately. The staff truly makes you feel like a valued customer. I would definitely recommend
September 6, 2020
Google Public Storage Pamela Williams
August 13, 2020
Google Public Storage Sandra Marek
Jessica is a lifesaver. Due to COVID I have been unable to close my storage unit and she came up with a solution to get my locker closed out, so I don’t have to keep paying on a virtually empty storage unit from out of state. I wish I’d have had this information a long time ago, but I’m grateful to have gotten it sorted out. Thank you!
July 27, 2020
Google Public Storage russell kowalski
Eric and Jessica always happy to see me.
July 14, 2020
Google Public Storage Dawn Harris
Linda was awesome!!! Thank you for everything
July 4, 2020
Google Public Storage Nick Sandoval
Excellent, friendly service. The young lady who works at the front desk is very professional and helpful!!
June 15, 2020
Google Public Storage tiffany smith
Very quite well kept storage. Wasn't expensive. I definitely would recommend this storage to anyone looking
June 8, 2020
Google Public Storage Gail Moeller
Eric is great and great service.
June 7, 2020
Google Public Storage Stephi Alvarado
Jessica was a great help! Very friendly and informative. The storage building is quite large but the units are air conditioned and secure. Your code is required to enter the building and use the elevators. Great price for everything they offer. I'm very satisfied with Public Storage.
May 20, 2020
Google Public Storage Art Doran
Customer service rep, Jessica is a 5+. Very professional, courteous and knowledgeable as well as being a big help. Thank you
April 24, 2020
Google Public Storage Chris Gonzales
Convenient, nice, climate control
March 27, 2020
Google Public Storage Eric Torres
The facility is clean and well maintained. The employee staff is excellent. I can't think of anything to make this facility better except one thing. Be prepared for regular rate increases and I'm not talking about the expiration of introductory offers. I ended up paying $100 more per month in just 2 years. Again, not from an online introductory offer. Customer loyalty is clearly not their business model. Be prepared to pay more shortly after you move your things in. My problem is with Public Storage corporate and not the staff at this facility. They are attentive and always provided excellent customer service. If price is no object, then I highly recommend this facility.
March 8, 2020
Google Public Storage Austen Moon
Great experience with this location the whole time I rented space.
March 6, 2020
Google Public Storage Drew Maheras
Jessica was amazing! She explained everything thoroughly and was extremely friendly! Highly recommend this place just for the awesome customer service!
March 4, 2020
Google Public Storage Sylvia Mcqueen
Jessica did a great job I would give her six stars if I could!
March 3, 2020
Google Public Storage Creepr Gone
It's very great and helpful when im moving i love this place!
February 29, 2020
Google Public Storage Anthony “Tony” Valdez
Robert the district manager helped me with a situation and even came in after hours. Tgank you Robert
February 17, 2020
Google Public Storage Sam Hayes
Friendly staff. Carts available.
February 16, 2020
Google Public Storage Shea Davis
The staff there is absolutely excellent. Eric is very polite, professional, and down to earth. I would highly recommend this place to anyone.
February 15, 2020
Google Public Storage Jerry Surico
February 10, 2020
Google Public Storage Tony Munoz
February 3, 2020
Google Public Storage Delaney Weise
Thank you Eric for making our move in so easy! Love that he walked us through the process quickly and entertaining. I appreciate the communication from the time we reserved online to when we came to the office. Thank you again!
February 3, 2020
Google Public Storage jaredvp
Fantastic experience! Good rates, helpful and friendly service. Eric was the one that checked me out and has helped me on numerous occasions, he has been the best help I could have hoped for!
January 24, 2020
Google Public Storage andre deweese
January 17, 2020
Google Public Storage Rosemary Thomas
Great place to store stuff
January 14, 2020
Google Public Storage Christopher Blaylock
Eric was very nice & answered all my questions
January 6, 2020
Google Public Storage Haydei Brown
My favorite storage facility! The Asian guy is always smiling and always so helpful! I look forward to doing business here
January 5, 2020
Google Public Storage Luciano Estopier
January 5, 2020
Google Public Storage Anthony campbell
January 4, 2020
Google Public Storage pheneata parker
Professional, knowledgeable, and courteous staff. I'm a stickler on customer service; I have to say that Jessica was on point. This young lady was the epitome of a sales rep. She was extremely knowledgeable of her product. She was courteous and didn't mind repeating herself making sure I was clear on the policy and product I purchased. The site is very clean and everyone I met while unloading into my storage unit had positive things to say about this location. Jessica you rock! Public storage you have a gem in this young lady.
January 4, 2020
Google Public Storage Peter Martinez
Jessica is great!! We love coming in to the office and her being here!!
January 3, 2020
Google Public Storage Janice W
Friendly, helpful staff. Jessica always recognizes me and greets me with a smile! 😀
December 30, 2019
Google Public Storage Nicholas Moyers
Eric was great. A pleasure to work with.
December 29, 2019
Google Public Storage Brian Hansen
Just went to help someone move some stuff. Nice facility. Clean and spacious.
December 26, 2019
Google Public Storage Char Olson
December 20, 2019
Google Public Storage Rachel Whetstone
Very pleasing and knows who we are whennwebarrive
December 19, 2019
Google Public Storage Lora Gosslee
Very friendly and helpful staff. Great rates.
December 18, 2019
Google Public Storage Armando Aguirre
Jesssica was very helpful and very friendly.
December 16, 2019
Google Public Storage Reynaldo Rodriguez
December 2, 2019
Google Public Storage Rocio Hernandez
November 25, 2019
Google Public Storage cherri davis
Excellent service from Erik setting up our storage. Very helpful and informative. He made the experience quick and fun.
November 23, 2019
Google Public Storage Daneka Hammond
Great customer service !
November 23, 2019
Google Public Storage Rosemary Hernandez
November 22, 2019
Google Public Storage Chris Durham
Layout could be better, but holds your stuff.
November 12, 2019
Google Public Storage Lisa L
This was our first time using a storage unit and Eric made the whole process great! He was very knowledgeable and friendly. We would definitely recommend Public Storage in Surprise!
November 9, 2019
Google Public Storage Chriss Gaddy
Nice guy. Easy process.
November 8, 2019
Google Public Storage Jenn2U
The place has the nicest girl that knows her stuff! Love it!
November 7, 2019
Google Public Storage Esther Medina
Excellent service, very helpful and friendly! Nice clean facilities!!!
November 2, 2019
Google Public Storage Adam Ames
Jessica was fantastic at this location. Thank you!
October 19, 2019
Google Public Storage Rodger Jolly
Erick and Jessica were really awesome and even let me use a cart I almost took a star of because the cart was bright orange and didnt match my outfit but it made moving way easy so keeping it 5
October 14, 2019
Google Public Storage Yup MMM
10 thumbs up! Eric was AMAZING! We struggled to find a 10x15, but Public storage saved the day. It’s a very clean, new facility in a great location. The rates are very good for a climate controlled unit! High ceilings for maximum space.
October 13, 2019
Google Public Storage Wendy Simpson
Strange rules and regulations. No recommendations
October 13, 2019
Google Public Storage N8 Meyer
It was a very easy smooth process. Eric was very professional
October 12, 2019
Google Public Storage Kimberly Mills
Jessica is extremely friendly and knowledgeable about what size unit we may or may not need and helped us choose the appropriate size for our needs. She was very thorough with explaining all fees and made sure we were comfortable with our decision without the pressure! The accessibility and security of the facility was excellent. Highly recommend.
October 6, 2019
Google Public Storage Josh B85
Eric was extremely helpful and offered us a deal on move-in!
October 6, 2019
Google Public Storage ashley Powers
Great service! Eric was friendly and informative. We love the current special of $1 for the first month!
October 4, 2019
Google Public Storage Robert Neu
Talked with Jessica. She is very professional and helped with all out needs! Would recommend.
October 4, 2019
Google Public Storage Chris Nava Flores
So Jessica is the front in property manager here at the public storage where we keep our things locked up and we so happened to forget to put the lock on our unit and she called us everyday to let us know and was kind enough to put a lock on it tell we came and put one of out own back on. And just all around she has been very gracious with us and has very good customer service skills !! Thanks Jessica we are very much thankful for everything... !!!
October 4, 2019
Google Public Storage Wanda Ryan
Have been at this storage for a few years now, Eric and Jessica are so kind and helpful. Both have great personalities for the jobs they are doing what can be very stressful at times dealing with the piblic.They are a real asset to Public storsge. Keep up the great work. Be blessed, wanda
September 30, 2019
Google Public Storage Brandy S.
Jessica was very informative and warm. She assisted me with finding the right size unit. She was able to estimate what might be needed size wise by the details I gave. Giving me all the fine print details I would need.
September 29, 2019
Google Public Storage michael page
September 29, 2019
Google Public Storage ERIC WILLIAMS
September 28, 2019
Google Public Storage Jimmy Carlo
Jessica was awesome and very helpful. She delayed her lunch to assist us when we were moving our property into storage today. Great employee!
September 16, 2019
Google Public Storage Jodi Delucia
Side door to load and unload has been broken for at least 2 mths but they will tell you they are getting ready to fix it. They aren't!! This leaves only 1 door working for customers.
September 14, 2019
Google Public Storage Chris Vasquez
Thank you Jessica always with a positive attitude, great customer service & your beautiful smile....
September 9, 2019
Google Public Storage Kitty Karate
Eric is great and provides super fast service! A+++
September 8, 2019
Google Public Storage Jacqueline David
Eric was such a great help in helping us get set up. Thank you Eric! We recommend Public Storage on Willow Ave in Surprise AZ. Great guy!
September 6, 2019
Google Public Storage GEORGE HERNANDEZ
August 31, 2019
Google Public Storage Tammy Sue DeGood
Well Jessica was very helpful when things were in a quite a frenzy. Through a new lock almost immediately to trying her best to get me a smaller unit
August 20, 2019
Google Public Storage Taylor Porter
August 19, 2019
Google Public Storage Rene Spegal
Great service, nice people, and very clean.
August 16, 2019
Google Public Storage Stephen Laur
Great customer service. Jessica was very nice and helpful
August 15, 2019
Google Public Storage Jay Wilbur
Outstanding personality always very positive and polite treats me with the respect and friendliness I earned
August 12, 2019
Google Public Storage Kevin Smith
August 5, 2019
Google Public Storage Jacquelyn Parsons
August 5, 2019
Google Public Storage Kayla Conroy
I worked with Eric, he was really great at making the process quick. He was very friendly. A couple days later I came in to used the cart and he rememberd my name. Awesome experience!! Thank you Eric
August 2, 2019
Google Public Storage kevin bryce
Super friendly always clean really a pleasure
August 1, 2019
Google Public Storage maureen mclemore
Great experience with everyone in the office. Jessica and Eric were always willing to help in any way. Thanks for everything!!
July 27, 2019
Google Public Storage CREW OF 2 KATTANTT LOS BAILONs
MY GETAWAY WITH EVERYTHING
July 22, 2019
Google Public Storage John Newton
Was met at the main office entrance door by a friendly employee named Eric. Within 2 minutes of being in the office Eric had all of my pertinent pulled up on his screen and he was then ready to show me the unit I had reserved previously on my smart phone. I was impressed with the customer service and happily began renting out a unit.
July 22, 2019
Google Public Storage trynten Mabe
Place was awesome still is Eric helped me out alot.
July 19, 2019
Google Public Storage JLBelle&Willow Adrian
Customer service here was great everything was easy to set up and everything was explained well would definitely recommend.
July 19, 2019
Google Public Storage Jayson Sloan
Very friendly and helpful. Great rates for the market
July 10, 2019
Google Public Storage monique ortega
I want to thank Eric for his wonderful customer service!!! Also thank you for taking the time to go over everything.
July 9, 2019
Google Public Storage Javier Lopez
Jessica was great! Excellent customer service
July 9, 2019
Google Public Storage Gabrael Cruz
Excellent service!!
July 8, 2019
Google Public Storage Kevin
July 8, 2019
Google Public Storage Megan S
Jessica was wonderful! Super easy and convenient check in process. Thank you!
July 4, 2019
Google Public Storage Dri Saldana
July 2, 2019
Google Public Storage Caila Lipovsky
This five star review is for Jessica, who went above and beyond being extra kind. I was tired and in a bad mood after a long day and being surprised by the insurance fee, paperwork, and cost of the lock, etc. Jessica was super friendly, in the sort of way that can help a person feel better about the human race on a rough day. The place is laid out conveniently and the temperature is comfortable.
June 25, 2019
Public Storage Cassandra Elevatedsoul
I dont know who jamila or jasmine is but they definitely were not there on yesterday when me and my family tried to rent a unit there. and locked is in the gate. The shabbily dressed, ghetto fabulous, woman, and I do use that term loosely, 6/24/19, @,6pm this person left me and my family inside the gate. Didnt give us a chance to put my 3 grandbabies back into their seats before she got in her car or walked off and left us in there, LITERALLY LOCKED IN FOR 3 HOURS! NO OTHER ...PUBLIC STORAGE WOULD HELP. THEY HAD US CALL LOCAL POLICE ,AND THEY COULDNT HELP. THEY LITERALLY SAT OUTSIDE THE FENCE SO PUZZLED AS TO WHY A PUBLIC FAVOLITY DIDNT HAVE AM EMERGENCY NUMBER FOR PEOPLE. FINALLY, AFTER THE HATEFUL, HEARTLESS, UNEDUCATED, LAZY CSR FROM OTHER STATESA HUNG UP ON US 4 TIMES. THE POLICE FINALLY GOT THE FIRE DEPARTMENT TO COME OPEN THE GATE. Save yourself the headache of this place!! AWFUL!! See more
June 24, 2019
Google Public Storage Gabriel Anthony
Great service from Eric at this location,clean and close to my residence.
June 17, 2019
Google Public Storage Walt Reid
Jessica was extremely helpful. I have been a long term renter with Public Storage since 2008. I was unsuccessful in getting rent reduced after receiving increases each year. Jessica at the Surprise, AZ location was able to get this in motion for me, resulting is a cost savings. Thank you Jessica.
June 12, 2019
Google Public Storage MOFOMOCO
Very nice place to store your keepsakes or junk. Nice staff.
June 10, 2019
Google Public Storage Blanca Real
Excellent service staff Eric and very helpfull. Clean storage.
June 9, 2019
Google Public Storage thatgurl CC
Great experience with Eric. Good customer service. Thank you so much😊
June 9, 2019
Google Public Storage Theresa Simms
Eric helped us get into a storge quick, with great customer service. Great personality, we are having a family emergency and he cheered us up! Thank you for helping us and bringing a smile to our heavy day!!!!
June 8, 2019
Google Public Storage Marlis Wearing
This place sucks! I can't get carts at times the have no set time for lunch, so if you do get a cart and want to get your driver's license back they may not be there. They have also raised the rent on units maybe 5 times since we've been there. Even after our unit got broke into. There was like many units broke into that night. They had them on camera but when asked to get a copy they couldn't give it to us so the police officer recorded it on his phone. They said they just tape right over it. I've even tried calling the General Manager and got no phone calls back. The one door going into the units are always broke! I really hate going to the storage, I would change if I could. I've been there when it was like 7 in the morning and the main door is propped open. I don't know who is in there or spent the night in there. My Grandson and I seen what looked like someone living in the unit Management called me and after along talk he was great. They fixed a lot of the problems!!
June 7, 2019
Google Public Storage Raul Tejada
Eric was very helpful provided excellent costumer service.
June 6, 2019
Google Public Storage Alyssa Barr
Great service. Jessica is super nice.
June 2, 2019
Google Public Storage Jammie Hutchins
May 12, 2019
Google Public Storage Mike Kowalski
friendly place and well kept up
May 6, 2019
Google Public Storage Cindya Canales
Good customer service !! Jessica was great showing us around and giving us all the information
May 4, 2019
Google Public Storage freddie roach
My experience at Public Storage today was 5 star service! The manager Jessica was friendly and very professional. When I arrived she had my online reservation info and had me in and out very quickly. The rental rate I got online is what I was charged. No bait and switch pricing!
May 2, 2019
Google Public Storage JAWANNA FLORES
She was a very delightful person.
April 28, 2019
Google Public Storage T. Seaton
I recently became a new customer here and my experience was Awesome!!! The manager Eric has Excellent Customer Service skills and I am going to recommend Public Storage to all my friends and family!!!!!
April 26, 2019
Google Public Storage Monica Schmidt
Jessica was great and helpful. Highly recommend her and this storage!
April 22, 2019
Google Public Storage Sheldon Blattner
Eric was exceptional and knowledgeable. Great personality, and clearly understands the importance of good customer service. Wouldn’t surprise me if the corporate office uses Eric as the standard for all future employee training at all locations of Public Storage!! Well done all around!!!
April 10, 2019
Google Public Storage Addison Garrett
Great place super easy to sign up
April 4, 2019
Google Public Storage Alexandra Figueroa
Good service and personnel!
April 4, 2019
Google Public Storage Jaime Deal
Was shopping around for the best place to store some extra furniture around until finding my dream home. Jessica was extremely helpful and had nothing but amazing suggestions. I felt comfortable and happy with storing my stuff with Public storage after speaking with her!
March 27, 2019
Google Public Storage Enrique Garcia
Jessica was very helpful. Got me setup very quickly with the cheapest 10x10 in the area. Place is very well kept and someone is in the office at all times to help out. Building is easy to get into and unload
March 25, 2019
Google Public Storage Coral Luhnow
I just purchased a storage unit here, and I am very pleased. Eric at the front desk was extremely helpful in getting me setup with the right unit and price!
March 21, 2019
Google Public Storage Javier Porras
Jessica made the process of renting a storage unit simple and fast. If you want to save a couple bucks buy your own disc lock and insurance. Overall nice experience in a clean facility!
March 9, 2019
Google Public Storage Ean Haynie
Jessica is the sweetest thing so helpful.....wouldn't rent with out her
March 3, 2019
Google Public Storage Gerald Hanson
I visited this location to inquire on possibly renting a storage unit. The manager that I worked with was Ty. He was able to explain in detail the prices for the unit I may need as well as explaining the benefits of some of the merchandise. We appreciated him recommending the damp check to avoid any possible flooding issues. We recommend going to see Ty for any of your storage needs!!
February 23, 2019
Google Public Storage carlos lopez
Jessica was really nice thank you.
February 15, 2019
Google Public Storage Jazzmin Nicole
Jessica has awesome customer service . she was really helpful and always smiling. She is super friendly. The storages are super clean. You wouldnt regret renting with them.. Thank you jessica.
February 14, 2019
Google Public Storage Francene Johnson
Great customer service, very friendly, clean and affordable.
February 6, 2019
Google Public Storage Celeste Saldana
Best most simple first experience ever, Jessica was the best at helping me understand how it all works.
February 5, 2019
Google Public Storage Bryce Flink
February 1, 2019
Google Public Storage Nancii C
Jessica was amazing. Couldn't believe how easy it was. In all honesty I was kind of dreading having to find a unit but she made it very simple!
January 20, 2019
Google Public Storage Ty May
I've never got such amazing service in my entire life from one of there managers Ty. Set aside the fact we have the same name, he was incredibly nice and helpful. He made my entire experience at public storage easy and actually enjoyable. Moving furniture is hard and daunting in of itself, but Ty made it a much easier task. If I could give him 8 stars I would. I will be recommending this public storage to all my friends and family. Thank you again Ty you where amazing.
January 18, 2019
Google Public Storage Matthew Sowers
January 16, 2019
Google Public Storage Vanika Vaughn
January 14, 2019
Google Public Storage Jaime Cardona
My first time here and your associate Ty was very kind and helpful. I will be returning and also mention Public Storage if anyone ever asks for this type of service Best Wishes
January 8, 2019
Google Public Storage Savana Myers
Ty was very helpful and he explained everything well. I highly recommended.
December 23, 2018
Google Public Storage mario lopez
Ty was great. Got me in and out quick. Great service, very helpful.
December 21, 2018
Google Public Storage Coach Dikes
Jessica was great today super fast and simple easy!
December 7, 2018
Google Public Storage Gabriel Fender
Nice, easy, and professional. Thank you Jessica
December 7, 2018
Google Public Storage K Amazon
Jessica and Ty were the best! Both were very knowledgeable of the rates and conditions. Also helpful with the random questions I asked. I would recommend this facility.
December 6, 2018
Google Public Storage Litsas Dumagpi
Very accomodating and very nice
November 30, 2018
Google Public Storage Steven Koller
Jessica did a great job and helped me with everything I needed
November 30, 2018
Google Public Storage Trey Fiedler
Jessica and ty are the nicest people I’ve ever met they helped me get my unit rented out all while keeping a great attitude thank you so much for the great experience definitely will be recommending people to public storage if ever needed great prices and promotions
November 27, 2018
Public Storage Morten Lied
I don’t accept that the promo says USD 1 the first month and 15% off online the next month when the actual price does not say anything about the admin fee, keys and so on. Please explain why you don’t put this on the FB info page but of course on small letters when going through the contract. Bad customer experience.
November 14, 2018
Google Public Storage Jr Atalima
I’ve been here since July and the folks and the facilities has been good to me...
November 14, 2018
Google Public Storage Brigette Savord
Jessica is amazing, and always goes out of her way to help me, knows her stuff
October 29, 2018
Google Public Storage Joseleen Cisne
Ty helped me today he did a great job is above young man
October 21, 2018
Google Public Storage Pludho
Great place
October 21, 2018
Google Public Storage Tyler Smith Music
Very professional young man at front desk
October 19, 2018
Google Public Storage Ray Landingin
I’ve used this public storage for about 5 years and have been really happy with the hospitality and cleanliness of the facility. Jessica is a sweetheart! It’s so nice to come to a place where people still smile when they greet you! Highly recommend!
September 23, 2018
Google Public Storage Jessica Wheeler
Ty helped us today, he was very kind. Quick to help with no hesitation, and explained everything with full detail! My friend got a storage and Ty made it a fun experience as well, he was able to laugh and have very good customer service. Thank you Ty!
September 23, 2018
Google Public Storage richard flores
Got a storage today ! Ty helped me and everything was fast and efficient.
September 17, 2018
Google Public Storage Jodi Hall
Great customer service and quick registration process.
September 7, 2018
Google Public Storage Les Bowman
5 Complementary carts, 1 available, 4 locked up with chains to the wall
August 25, 2018
Google Public Storage Nunya Busines
Reel you in then jack your rent up by ALOT! Do not reccomend
August 17, 2018
Google Public Storage corina araujo
This place is awesome and 24hr surveillance
August 13, 2018
Google Public Storage Ken Thiesse
Great service and staff
August 13, 2018
Google Public Storage Ryan Williams
Great costumer service, manager was extremely helpful. Clean nice facility, would certainly recommend
August 10, 2018
Google Public Storage Deborah M
August 3, 2018
Google Public Storage Suelynn Hochstein
Love it
July 12, 2018
Google Public Storage Jason Hearn
Ty is a good mananger. Called to make sure we were going to make it in to get our storage unit. Did’t have any issues.
July 7, 2018
Google Public Storage Sara “AzQueen” Faison
July 7, 2018
Google Public Storage A C
Saw a Facebook ad from their page saying first month was $1. Checked website and they had a promotion going on saying the 5x10 were 50% off. Called, had the unit held while we drove 37 mins with our stuff to get the storage unit. Get inside and are told we have to have insurance, lowest cost was $11. Ok, fine. Then as we are getting ready to get our unit are told we owe $86 first month and second month is $91 for startup fee and prorating. When we asked about the Facebook ad we were told they don’t have any connection with their Facebook and can’t guarantee those offers...? We walked out without going any further. We understand there are startup fees but two months rent more then the actual rent advertising ($53 for month unit, $1 first month) ? Crazy..
June 22, 2018
Google Public Storage Matthew O.
Keep upping their prices!!!
June 13, 2018
Google Public Storage Tiffany Lee
June 1, 2018
Google Public Storage Kristy Reeves
The girl who works there has no manners ... her mamma obviously didn’t teach her manners. Public storage should reconsider on keeping her employed.
May 23, 2018
Google Public Storage John Rice
May 5, 2018
Google Public Storage Sophia S
Worst storage place. You can never access your storage unit, we've been here multiple times during business hours and the gates are locked. We can't even get our stuff out. The carts are never available to use, we ask and they say the keys are lost or never were returned. Horrible customer service, no one returns calls or emails.
April 23, 2018
Public Storage
What happens if I lost my key
April 23, 2018
Google Public Storage Rafaela Kirchman
Always friendly and place is always clean.
April 20, 2018
Google Public Storage Faith Peterson
Recently Laura went beyond and took care of an issue I needed answered and the District Manager responded right back immediately. Very impressed with Laura she was very professional yet friendly with that beautiful smile. In the past Jeff was always there to answer any and all questions. THANK YOU ALL.
April 13, 2018
Google Public Storage Samantha Hughes
Laura and Ryan were very helpful and as always friendly!😊
March 23, 2018
Google Public Storage Cassandra Turnage
They are very friendly and helped with the transfer of my unit so fast!
March 22, 2018
Google Public Storage Weirdo Emo
February 25, 2018
Google Public Storage Richard Bassat
February 24, 2018
Google Public Storage Malka Grant
It's a great place to keep your stuff.
February 13, 2018
Google Public Storage Roger Samarripas
Jeff was really helpful and told me everything that the publicstorage had to offer and I was able to get boxes as well to help me pack I would recommend anybody to use them for storage
February 10, 2018
Google Public Storage Diana B
January 22, 2018
Google Public Storage Jhavaughn Jackson
Place is a a complete scam! Just like many of the other reviews stated... they increase in price without notice, accuse you of not paying rent yet when you have proof showing that the payment was processed they continue to act clueless. Place is THE WORST company I have EVER done business with! TURN AND RUN, I promise you’ll regret coming to this place!!!!!!! Negative 5 stars
January 10, 2018
Google Public Storage Steven Jimenez
January 3, 2018
Google Public Storage amy lee
Friendly and helpful staff, thanks Jeff !
January 3, 2018
Google Public Storage Nicole Santoro
Shirley at call center was amazing did above and beyond and Jeff was thorough and kind and helpful and Ryan was extremely kind and helped me navigate to this app well also, would do business again for sure if needed a storage unit and also would recommend them to anyone . 1$ move in special is extra nice when moving and budgets are concerned!! Thank you all so much!!
January 2, 2018
Google Public Storage don dreiske
Clean, safe, secure, gated with 24 hour access
December 28, 2017
Google Public Storage Brian Rawlings (rawlingsrascals)
December 27, 2017
Public Storage Cheyenne Trantham (Gravity)
Will you hold my stuff till I get there today
December 18, 2017
Google Public Storage Bridget RC
December 16, 2017
Google Public Storage James Little
Mr Jeff and Laura are amazing
November 25, 2017
Google Public Storage Scott Kuersten
November 1, 2017
Google Public Storage Jesse Scott
This facility is so clean and Jeff is always at the counter to help with any problems. I really appreciate their customer service and the quality and cleanliness of the storage facilities
October 10, 2017
Google Public Storage Domonic Riviello
Jeff was great and very clean
September 13, 2017
Google Public Storage Selena Chavez
The front desk staff is friendly, signing up and getting a storage was easy and done in mere minutes. My items feel pretty secure at the location which is climate controlled.
September 12, 2017
Google Public Storage Anjelica C
September 6, 2017
Google Public Storage S Potter
Jeff, Al, and Sandy were always very helpful especially since I was out of state. They took care of my stuff for almost 3 years. They provided excellent customer service at all times and I highly recommend anyone to use their facility! I am eternally grateful and will miss my interaction with them!
September 1, 2017
Google Public Storage Jeff Hackett
Laura was so amazingly pleasant and helpful - EXCEPTIONAL customer service!!
August 13, 2017
Google Public Storage Martin Huerta
.....caca.
August 10, 2017
Google Public Storage Seimi O
Awesome staff, nice property! 👍 😁
August 3, 2017
Google Public Storage Rick Glisson
June 22, 2017
Google Public Storage Rafaela Kirchman
Great service and very knowledgeable. AL was amazing and was very helpful answering all the questions and finding the right size unit needed. Would recommend this place to anyone looking for a clean and friendly place.
June 16, 2017
Google Public Storage Renee Rodriguez
Since day one of looking at the size and locking down a storage. Very convenient location. I was assisted by Jeff and Al and the service they gave me was fantastic. If I need to move again I know where to hold my stuff
June 10, 2017
Google Public Storage Danielle Espinosa
Al is awesome! Thank you for such friendly and helpful service!
June 10, 2017
Google Public Storage Moises Torres-Ruiz
AL was a funny man and gave us great and friendly service!!
June 3, 2017
Google Public Storage Ashlee “Kitty”
Al was really amazing with helping me pick the right storage unit I did not feel pressured at all. I highly recommend public storage and this staff
May 27, 2017
Google Public Storage Lupita Acevedo-Alvarado
It's my first experiance and AWESOME one as well. Unit is just what I was looking for and Al was excellent helping me out understand all the paperwork involved. THANK YOU AL !!!
May 27, 2017
Google Public Storage Beverly Stinnett
Jeff and AL are great. They go out of their way to make sure you are satisfied.
April 28, 2017
Google Public Storage Allison
AL is so helpful. Property is fabulous and so clean.
April 24, 2017
Google Public Storage James Bowers
My wife Connie and I decided to go with Public Storage after speaking online with Curtis. His service was great so we elected to use Public Storage over three other competitors. Immediately after our online conversation we were contacted by Jeff from the local store. We went there to make arrangements for our storage unit. Jeff and Sandy were very prompt, professional and courteous. We were given a tour and had our paperwork done in 15 minutes. We had our stuff moved into our unit before the end of the day. Excellent staff, excellent facility. We highly recommend Public Storage in Surprise, AZ to anyone looking for this service.
April 7, 2017
Google Public Storage Nickole Pena
Sandy is always willing to help me regarding my unit.. Reminds me of my payment being due and assisting on making the payment due I am not able to travel...I highly recommend this facility and Sandy for her customer service
April 5, 2017
Google Public Storage Holly Hauser
Al was super nice and helpful! He made us feel at home and comfortable leaving our things at this storage facility 😁 I would definitely recommend him!
April 3, 2017
Google Public Storage Mona Majors
March 3, 2017
Google Public Storage Mano Nevarez
Al is great, very friendly and helpful.
March 3, 2017
Google Public Storage Vickie Dexter
Al was great. Very fast & efficient.
February 28, 2017
Google Public Storage Karen Gullish
Very nice place to work with...
January 21, 2017
Google Public Storage Mary Acosta
Oh, I had a great experience there at Public Storage....Sandy was super awesome! I would definitely use them in the future. Overall very pleasant and friendly business...kudos...😉
January 16, 2017
Google Public Storage jennifer corral
Rip off. I moved in less than a year ago with a rate of $105 for my unit. One month after, they raised my rate, once I was out of state. As of now, my rate is at $145/month. And they are still advertising my size unit for $105/month online. I now have to rent a moving truck to move to another place. ridiculous.
January 11, 2017
Google Public Storage Darnell Jefferson
Great customer service! Customer service was so great I got 2 storages!! Al and the gang are the best!!
December 2, 2016
Google Public Storage Ron Boirum
Very nice very clean Al was very courteous as he showed us around the property he was sure to make sure the code worked before we left. Great place I would definitely recommend it, all together great service. Thank you very much Al.
December 1, 2016
Google Public Storage Michael Charlton
Sandy provided outstanding service. She provided a wonderful walkthrough and great knowledge to us as to how facilities operate. Not to mention facilities were are spotless
December 1, 2016
Google Public Storage Gwendolyn Chambers
Al and Sandy was very helpful. I mean Absolutely the best customer service ever. And very friendly
December 1, 2016
Google Public Storage armida marcinek
Sandy was absolutely wonderful, I enjoyed her help with finding my storage unit. I appreciate their smiles and ability to help me with everything I needed. I seem to have forgot the nice gentleman (Hispanic man)who also was very helpful. Thank you & Happy Holidays!!
December 1, 2016
Google Public Storage CherryVfx
Sandy and Al were very helpful and nice!!! Celina Bass
November 20, 2016
Google Public Storage Megan Jacobson
Jeff took excellent care of us. We would have stayed renting just because of Jeff going above and beyond. The reason we are leaving is because the price has went up 2 times in the last year. The last increase was just short of $25.00. Thanks Jeff!!!
November 6, 2016
Google Public Storage Eddie Dunbar (Guda Dynasty)
Sandy was very helpful the service was great
October 28, 2016
Google Public Storage Laura Paur
Thanks al
October 19, 2016
Google Public Storage Virginia Renteria
Service was great Jeff and Al stayed late and went over all paperwork and didn't rush me. Great customer service!!
October 14, 2016
Google Public Storage Jasmine Hernandez
Al was very helpful and made my transfer process really easy.
October 1, 2016
Google Public Storage Melanin Goddess
Al was super nice and informative.
October 1, 2016
Google Public Storage Jolinda Stych
Al was very good with us. Thank you!
September 30, 2016
Google Public Storage Ryan Harrill
Great customer service the staff was awesome to work with!
September 30, 2016
Google Public Storage Lisa Egleston
Very clean. Quick service by Al. Thank you
September 21, 2016
Google Public Storage Geri Sosa
Sandy and Al made my transfer to my new unit very easy. They treated me courteously and friendly.
September 9, 2016
Google Public Storage Jenny S
Al was very nice and helped us out quickly! Thanks
August 25, 2016
Google Public Storage Omar P
Great place! Clean, cool and secure. Staff is helpful and professional.
August 18, 2016
Google Public Storage Amanda Fogerson
Loved the communication between Al and myself. And Jeff was so awesome when I arrived! Showed me around and was so friendly and professional. I would Highly recommend this facility.
August 15, 2016
Google Public Storage Sydney Terry
Great customer service from Al, and an organized and satisfactory facility.
August 12, 2016
Google Public Storage Diane Flanagan
The facility is very clean and secure. I feel extremely comfortable storing my personal belongings. I would recommend this facility to anyone who is I need of a storage unit!!
August 12, 2016
Google Public Storage Susan Salinas
Al was very helpful, facility was very clean & everyone was very nice.
August 12, 2016
Google Public Storage Kimala Houston
Excellent customer service from Al
July 29, 2016
Google Public Storage dann and deidra Victor
They'll up the price after a year.k Theyll look at your stuff and sell it just to obtain customers storage.sell your things with out informative reliable e-mails or any of the contact information u supply to them,publicstorage failed to inform me any auction concerning my valuables.Veteran transitioning from army,brothers and sisters,this is the place to avoid.friendly is how u are welcomed,your pictures and family eirlooms will vanish and all you will accept their excuse and they will even charge a ridiculous amount for storing.AVOID MILITARY PERSONNEL! !!BRO,SIS JUST ANOTHER SHYSTY STORAGE WITH SHYSTY PERSONAL.DONT SPEND A CENT HERE...AVOID HEARTACHE...GO ELSEWHERE, SHOULD HAVE LISTENED TO NEARBY RESIDENCE. TRUE STORY OF VETS GETTING AND LOSING EVERYTHING, "F" FOR CUSTOMER SERVICE.
July 28, 2016
Google Public Storage David Kendall
AL and the other employees was very helpful and friendly. Clean units and easy to access.
July 13, 2016
Google Public Storage Anthony Sanchez
The team at public storage were very friendly and informative. Great experience.
July 5, 2016
Google Public Storage Trey Burr
I just signed up and Sandy was very informative and very helpful. Sandy made this experience enjoyable. I think this is the cleanest storage facility I have ever used.
June 11, 2016
Google Public Storage Matthew Hamilton
June 11, 2016
Google Public Storage Bonnie Hamilton
This place is awesome! Have a lot of stuff to move and Al helped us get everything situated and ready to go. Made this part of our move so much simpler. I will certainly come here if I need to use a storage unit!!
June 8, 2016
Google Public Storage William Tucker
Al was very helpful and professional. He provided us with everything we needed.
May 25, 2016
Google Public Storage Kelly Kohn
Clean, cool, AL was very helpful in the office.
May 2, 2016
Google Public Storage Maria Sanchez
Sandy was very helpful & I will definitely come back if I need a storage unit in the future. =)
April 27, 2016
Google Public Storage Albert Cardenas
April 11, 2016
Google Public Storage Logan Haden
Sandy at the front desk was extremely helpful and sweet when setting up my unit lease. The facility and units are very clean. My experience had been very good so far at Public Storage.
April 7, 2016
Google Public Storage Allen Wear
I recently had a bad experience at Public Storage where I figured no one would listen. Today I recieved a phone call from Ryan. He listened to my concerns, was very apologetic, and showed empathy. Without even asking for anything Ryan stated he wanted to make it right. He committed to fixing the issue and within the hour Ryan was back on the phone telling that he took care of it. Prior to Ryans call I would have never returned to Public Storage. But Ryan truly showed me that the customer is their first priority. I am impressed with his professionalism and the importance of making it right. Thank you Public Storage for employing someone that cares. I will be back as a customer and I will tell everyone that I can about the great people and service at Public Storage.
April 4, 2016
Google Public Storage Shelly Field
Stella at public storage was very helpful with everything
March 11, 2016
Google Public Storage Jared Herrmann
Shannon is the person with which I had the most encounters. Her professionalism helped me make informed choices, and I would highly recommend this facility based upon our interactions. She is knowledgeable, and more than willing to help you with whatever questions you may have. The process of selecting a storage facility is undoubtably arduous, but with her assistance this becomes enjoyable. The service goes beyond the prices, and her personal encounter makes the whole process worthwhile. Thank you Shannon!!
February 18, 2016
Google Public Storage Marina Rivera
This is the nicest Public Storage I have ever stored with! And I have stored at several public storages and other places. The managers keep the place sparkling clean! What a great place to store your items. Safe and secure with push carts.
February 18, 2016
Google Public Storage Peyhun
Great service, great staff, great hours for access.
January 27, 2016
Google Public Storage Kathy Fitzgerald
April was extremely. Friendy and helpful. . She answered all of my questions with ease. She seems to ennoy working here
January 13, 2016
Google Public Storage Katie Treichel
Just reserved my storage unit today. Jeff was very helpful and very friendly. Would highly recommend this location.
December 1, 2015
Google Public Storage Cody Kruger
November 7, 2015
Google Public Storage Adam Garza
Second time here and friendly service each time. If ever your in need of storage AL will be there to help. Great place!!
November 6, 2015
Google Public Storage Vickie Lee
Customer service with Al was excellent all my questions were answered perfectly he is a Great asset to your company.
November 5, 2015
Google Public Storage Kathleen Ryan
Al and Jeff provided excellent customer service . Al made my transfer of units very very easy. I highly recommend this facility.
October 24, 2015
Google Public Storage Jim Jensen
The employees are friendly and helpful. I have used public storage for the second time now. I would recommend them to anyone.
October 18, 2015
Google Public Storage Dolores Witherspoon
Al and Jeff were terrific and knew their stuff to take care of the paperwork for a new signer, which I was. Very friendly and efficient. Dolores
October 17, 2015
Google Public Storage Delilah Grabowski
They are very nice and very clean and they work with their customers
October 16, 2015
Google Public Storage Jane Cis
Al is terrific to work with. He's always smiling and friendly when you enter the office. He also tries to accommodate you the best he can.
October 16, 2015
Google Public Storage Abby DeAlejandro
Customer Service was great! I recommend Jeff & Al.
September 25, 2015
Google Public Storage Andrew Austin
Al is the best! Highly recommended Great storage choice!
September 10, 2015
Google Public Storage Lynn Kiley
My need for a storage unit was unexpected and highly stressful. I decided to head over there 10 minutes before they closed on the Sunday before Labor Day. JEFF had me checked in, programmed and paid and completed by 5:10, even staying a bit late to get it done for me and walk me through everything. He was so pleasant and easygoing and informative. I never felt he was rushing me or wishing I hadn't cut into his holiday time. He just took care of everything efficiently and professionally. I am just so grateful. And everything is clean, cool, and well equipped. Couldn't have asked for a better experience.
September 8, 2015
Google Public Storage Garrett Schiller
Great facility! Energy efficient location, great storage spaces, good value, and they typically have good music playing, which makes moving things around fun : ). Definitely recommended!
September 7, 2015
Google Public Storage Jennifer Jiron
I had a great experience with this storage facility. The staff was great and the facility is very clean and in top conditions. I would highly recommend to anyone! Thank you, David R.
August 15, 2015
Google Public Storage Killian R. Delos Santos
Public Storage in Surprise off Willow Ave is awesome! They are very professional and accommodating business. I totally recommend this place!
August 2, 2015
Google Public Storage Keith Makal
Ashley was great she was very helpful and informative. I got into a unit right away with no problems.
July 27, 2015
Google Public Storage Hope A
Don't bother. Rent is way too high. Can't get in after 9P.M. doors on one side always broken. Massive sewer beetles and roaches along with crickets. Has no garbage cans to even throw a candy bar wrapper away. People just leave trash and broken furniture wherever. I have watched management walk by and just leave it for days. Can't even use a rolling cart after 6:00P.M. they lock them up!! People have broken into this place and their great security cameras don't work! Have anything of value don't put it here!! Won't ever be back!!! Came one night at 8:30 P.M. doors were standing wide open for anyone to walk in so much for needing a code to get in.. What a joke!!!!
July 22, 2015
Google Public Storage James Zurenda
Ashley is very knowledgeable and always has a smile on her face.her customer service is outstanding! Thank you!!
July 12, 2015
Google Public Storage cloud tudor
Garat business. Im very satisfied:) ashley the property manager was very helpful...
June 30, 2015
Google Public Storage Yayo Ramirez
Ashley was extremely helpfull and curtious! She was generous enough to make price comparison with other competitors. Great job! Walked away with a smile after realizing how,much money id be saving!!
June 29, 2015
Google Public Storage Jeanne Nelson
My initial online instructions were clear. The response from office staff via phone to confirm my reservation was more than adequate. I found the location with no problems and began to move in with the assistance of knowledgeable people on site. The air cooled building is pleasant and clean. The only hitch I've experienced so far is the elevator.
June 28, 2015
Public Storage Naiesha Garrett
Love the climate controlled storage areas
June 24, 2015
Google Public Storage Loren Baldwin
saved me money by giving me best options. great service. helped me review 2 different units and really was useful for knowledge and to save me money. recommended
June 22, 2015
Google Public Storage Dee Howse
I had an above and beyond experience with the Public Storage associate (Jeff)! He was very courteous and attentive. I originally reserved a storage unit online. I received a message from the store with the associates name and phone number, wasn't expecting that. I called the next day to reschedule my appointment for Monday. When we arrived on Monday Jeff took care of our every need by making sure we had enough space, boxes and tape. Thank you Jeff!
June 22, 2015
Google Public Storage Karen Juntti
Jeff and Staff out @ the Surprise Location are Top Notch and go Above and beyond my Expectations. I was Extremely Satisfied and am glad I chose not only this location but PS Storage over all!
June 8, 2015
Google Public Storage Cyn Davies
Ashley was great! Very professional, friendly, and helpful. Would have given 5 stars but first time I saw the carts chained and locked. Thank God I was right inside door, I felt sorry for a guy that was on the second floor.
May 19, 2015
Google Public Storage Kevin Woodward
Very professional service from both Al & Jeff, nice clean facility.
May 17, 2015
Google Public Storage Ysidro Acuna
Great service
May 13, 2015
Google Public Storage Nicolas Coons
April 19, 2015
Google Public Storage Monica Acosta
Very friendly staff the facility is clean, safe and it's kept at a COOL temp. In the building A ++ when moving in with this weather
April 13, 2015
Google Public Storage Michael Martin
Nice enough place. But had a bad experience with their payment system. I pay them automatically thru my bank. Last month got an email saying I was overdue and charging me a penalty. After hours of research I proved they were payed and had processed the check. Talking to them on the phone wasn't good enough. Had to go to their office with proof. Even after that I got another email saying I was still over due. After another phone call they called back saying "sorry".
March 16, 2015
Google Public Storage Mile High Pizza Pie
Everything was excellent.... Al and the staff are very helpful and friendly.
March 14, 2015
Google Public Storage Markky mark
Excellent service and help....clean facility...
March 10, 2015
Google Public Storage cindy anderson
Word pale in comparison to how great Al & Jeff. were Tuesday afternoon when I came in to rent my storage spot. I had made reservations online to come in and every time I said I would be there, something happened and I wasn't and I didn't even notify them. yup when I finally walked in the doors they were the most kind, considerate, funny, professional couple of guys I'd ever come across. I even decide to rent a bigger unit because Al suggested it. They took care of me with a. Theft proof lock and I was out the door before I knew it.
February 14, 2015
Google Public Storage Norma Wright
Al is very friendly and helpful. I am looking forward to storing my household goods for a while and this facility is nice and clean and doesn't appear to have any problems with rodents or infestations. Thank you Al for your help.
February 11, 2015
Google Public Storage Mikaela Harter
The staff there were so helpful and friendly! Al and Jeff were both great! I would recommend this place to anyone!
February 7, 2015
Google Public Storage Samantha Wilson
I love this place, I have had to use them for a second time in a year and when I returned they treated me like we were old friends, I thought that was awesome! They have great customer service and a very well secured building I tell everyone and encourage anyone to come check them out you will be glad you did
February 5, 2015
Google Public Storage Jason Richardson
January 16, 2015
Google Public Storage Randal Quintana
Excellent service provided Al, very nice property!!!
January 11, 2015
Google Public Storage Lori Tran
Al assisted me with reserving a unit. He was very friendly and knew his way around the facility. He was fast and efficient with the paperwork process and made sure that he answered all of my questions. He was very helpful and professional in every aspect possible. I reserved a unit online the night before I realized I needed a storage unit and was able to move everything in within 24 hrs. Al contacted me the next morning to formally introduce himself and was able to accommodate my last minute schedule. After researching a few other units, I found that this was the place to go. The units are VERY CLEAN and are constantly monitored via cameras so I feel secure leaving my stuff here.
January 7, 2015
Google Public Storage Ciara Linhares
join and Al make you feel very welcome always nice and polite.
December 31, 2014
Google Public Storage rosie munoz
I love my storage unit and AL was of great help he showed me what would be best for what I needed to store and has great customer services ..thank you
December 31, 2014
Google Public Storage Erin Schlosser
AL was great. very clean and organized property.
December 7, 2014
Google Public Storage aley luedtke
AL assisted me with setting up a unit. He was very friendly and knew his way around the facility. He was efficient with the paperwork process and made sure that he answered all of my questions. I love my new storage facility!
November 24, 2014
Google Public Storage Doodie Dawg
great place to store your stuff,staff is very friendly
November 20, 2014
Google Public Storage Jessica Kirker
Every time I go into the Public Storage in Surprise, I have dealt with Al at the front desk. He has always been so helpful and has gone out of his way to help me with the storage unit. I just want to thank him again for his services and being extra helpful. Thank You Al!!
November 8, 2014
Google Public Storage Jessica Fisher
Really nice facility. Everything is in doors and air conditioned. When we moved in, it was extremely clean. Now? HORRIBLY RUDE office staff. We moved in under the previous owner, the changeover was anything but smooth. We were harassed and threatened when we didn't immediately come in to sign a new contract (like their change in ownership was our choice?). The due date changed, fees increased, and the customer service went in the toilet. There can only be one unit "owner" with this company, so they won't talk to a spouse (or they make you feel like some scam artist when you are trying to talk to them about your unit), so make sure you list the person that will handle all the bills with them. Not to mention, it isn't nearly as spotless and easy to use as it was before. When we moved in, there were plenty of rolling carts available whenever you were there. Now, they are only available to you when the office is open and you must go give your driver's license to check one out. Oh, and there is the added pleasure of dealing with the rude office staff who act like your goal is to steal the cart and run away with it. Seriously, the only reason we haven't moved out is the cost of moving an entire house worth of stuff before we are ready.
November 1, 2014
Google Public Storage Riesha
I visited this location a few weeks ago and Al was a sweetheart. He and the female employee (I can't remember her name) were very friendly and professional. This location would have had 5 stars if my 24 hour access, for first day only, was properly set up (as promised). Because it was not, my unit was left open overnight and some of my stuff sitting inside in front of the door.
October 19, 2014
Google Public Storage Alice Greely
I needed storage badly. Checked several storage businesses. Selected this business based on distance from home, and reasonableness. When I physically checked it out, it was everything I needed. Very clean, And space appropriate. I worked with Al who was very helpful. I would recommend this business to anyone looking to fill a need for storage. My thanks for their helpful attitude.
October 1, 2014
Google Public Storage Glenda Coleman
Joni was ultra good at her job. She was extremely helpful in all aspects that Public Storage would expect of their employees. Personable, knowledgeable. She is a definite asset to the company that she represents.
August 7, 2014
Google Public Storage Shawn Rael
Very professional!!!! 5 stars!
August 5, 2014
Google Public Storage Nathan Osander
Excellent
July 9, 2014
Google Public Storage Art Bender
Shelly and Julie will help you through all your concerns, find you the best deal and leave you feeling completely relaxed that your personal items are safe and secure! They are really an AWESOME TEAM!!!
July 7, 2014
Google Public Storage Tyrus Johnson
Excellent facilities very helpful staff great pricing. Highly recommended
July 6, 2014
Google Public Storage Lee Watkins
Shelley introduced us to Public Storage on the phone. She was super friendly, courteous & patient. Based on her demeanor and the information she gave us, we decided to reserve a 10 X 10 unit and go see it the next day. When we arrived at the Willow Ave location, Joni helped us. She, like Shelley, was very upbeat, professional, helpful & knowledgeable. We enjoyed our conversation with Joni and we were impressed with how clean and cool (climate control) the unit itself was. We also liked to total indoor storage because it seems more secure. We rented the unit that day and look forward to our "move in". The people at this Public Storage facility are so likeable and their prices are comparably reasonable. We were very pleased!
June 21, 2014
Google Public Storage Gold Mask
Sherry and Jane were great checking me in and out Friendly and fast Thanks guys
June 17, 2014
Google Public Storage Kaleb Miller
Very easy Joni was very straight forward clean secure and organized
June 16, 2014
Public Storage Rastamon Dongorgon
June 11, 2014
Google Public Storage Robert Rios
Thank you Shelly. Your help and cooperation with myself, other military personnel involved, and the moving company made getting the unit, of a deployed soldier, vacated an easy and painless as possible experience. I have gone through this process at other storage facilities, but have yet to have a good experience until now.
June 4, 2014
Google Public Storage Alex Rodriguez
Went into Public Storage today to find out there was a very nice wonderful manager Shelly. :) She helped me out with everything. Explained everything and made sure we understood, and made sure we had everything we wanted/needed for our family. Very Clean. Nice. Highly Recommend. Have Everything your going to need. Thanks.
June 1, 2014
Google Public Storage Kelley Hall
I have never used a storage facility before and looked at several in the area before signing a contract with Public Storage. I was given a tour and shown various sizes of units available. The facility was clean, secure, close to my home, and the staff members were extremely helpful and welcoming. Thank you Shelly.
May 31, 2014
Google Public Storage Don Towner
Friendly service, excellent value, clean and safe facility. Shelly was very knowledgeable and helpful in selecting the right unit.
May 31, 2014
Google Public Storage steve turchin
Shelly was really helpful. Great facility!
May 26, 2014
Google Public Storage Justin Tomlin
Courtney and shelly were very helpful ! Great location
May 23, 2014
Google Public Storage Ian Chamberlin
My move in experience with Shelly (the new manager - apparently she just took over three weeks ago) was very good. She was very friendly, showed me the unit I was leasing and also how to get in the building, etc. A couple of critiques: - They seem a little understaffed ... the door to their retail / leasing area was locked during hours (staff were out and about doing tasks on property), but they came back as promised at the time listed on the door. Another critique would be their full price. The full price for my unit at $68 seemed high, but I got a good deal during a sale, so I won't complain about that.
May 15, 2014
Google Public Storage Kathy Emry
Shelly was very helpful I already had a storage unit onsite and wanted to down size my unit. Shelly was able to find me one on the same floor only a few units down so I was able to move all my things over to the new unit quickly and she had all paperwork done when I came back in to give her the key for the use of cart.. Was a great and friendly experiance for me. Thanks Shelly for all your quick help in this matter since my time was limited... :)
December 24, 2013
Google Public Storage Big Target
I'd certainly give this location 5 stars, but the Public Storage company is a little goofy. I know they're a big company and all multi-state organizations are different and highly siloed which makes them feel rigid, and it is that dynamic that leads me to subtract a star. Another reviewer commented that the "online price" is different. Well, I found out about Public Storage and their "online price"...well, online. I called and asked about the price quoted online and the friendly and very efficient CS Agent gave me some BS answer about "the facility has specials and those only last for a very short time, the rate I can get you today is...(insert price that is nearly 20% per month than what the price was online)." So, I go, with my first load of stuff, to the front office and the very friendly staff say that I need to go home and sign up "online" for the rate on their website, and that their corporate offices don't allow them to extend online deals to customers who learned about the existence of their company...ahem, online. It just doesn't make sense and I hope that policy changes because it is stupid. There isn't another word for it. Maybe arbitrary would work. Anyhow... Luckily, I had my smartphone with me and they were able to cancel the reservation the CS Agent made on the phone and I was able register with my phone's browser...online, and get the rate that made my decision for me in the first place. Goodness... The staff was friendly about the ordeal and helped me along the way. Be ready for the insurance spiel. They want to insure your stowed goods for you (insurance is such a racket). You can deny it with a waiver, something I misheard at the onset and made a fuss about unnecessarily. Don and Debra were very patient with me. It was late in the day, I was hungry and not in a good mood. It kinda felt like a Snickers commercial. The facility is clean, well monitored and the layout is thoughtful. Be ready to listen to 30 minutes of blather before you can move your stuff in and make your time accomodations accordingly.
December 17, 2013
Google Public Storage Carlos Garcia
So I'm pretty new to this technology thing so I hope this works. Anyway I went to public storage today because my friend told me of this location which is near my businesses this place is amazing so clean and security is top of the line, the service I received from Anthony was phenomenal he was very professional and informative he really told me everything I needed to know he even showed me how to do this review! If you need storage definitely go here and see Anthony he'll take core of you
December 7, 2013
Google Public Storage Bonnie Gilk
Just rented a 10x15 unit and the employees were fantastic although after getting online I learned that unit is $25 cheaper online than if you walk in which I think is not as honest as welcoming a tenant face to face. Its more sincere and personal. On line is more like saying we would rather you interact with a computer instead of communicating with their tenants on a more personal level
November 22, 2013
Google Public Storage Kristy Marie
This is the cleanest facility I have ever seen. Debra was so friendly and knowledgeable and showed me the perfect size that would fit all of my belongings. I highly recommend this facility and Debra was the icing on the cake ! A+++
October 16, 2013
Google Public Storage Gina Bugilan
Fast and friendly!