Public Storage Self-Storage Units at 7410 W McDowell Rd, Phoenix, AZ

Great experience the customer service that was provided by Tabatha and candy was remarkable made my moving process easy thank you ladies once again will definitely recommend

Tabatha and Candy were very helpful, pleasant, and have they awesome customer service.

My daughter and I had to move quick out of our old home and this storeage was reliable fast effecttive and kept all my stuff secure very pleased with my service.

The employees Tabatha and Candy are so polite and the place is kept up. No pest, it was clean. Everyone checking out if I need help, super kind.

Tabatha and Candy were a great help…… Thank both so much!!!

The young lady Tabath was beyond amazing helpful very knowledgeable and able to answer any questions that I had !!!!!

Candy and Tabatha have the best customer service very helpful ladies.

Candy helped me with getting my storage unit was supper helpfull and amazing overall very good customer service and made everything super simple and was the best customer assistant I have talked to when looking for a storage unit thank you candy for your help:)!!!

Tabatha was a great help she was very sweet and very patient with helping my dad get a storage unit she made everything super easy and super quick she made sure he understood everything overall excellent customer service thank you Tabatha

I am fairly new with public storage on 75th and McDowell but I must tell you that there is a lady that works there named candy who goes above and beyond what her job requires super sweet super helpful she is an asset to your company bar none thank you PublicStorage!

Love this place both ladies Tabatha and Candy at the desk very nice and helpful…

Tabatha has great customer service if I could I would give her 10 starts thank you Tabatha.

Awesome service. Wonderful, helpful, & knowledgeable staff.

No one is at the front desk, always closed but sign says open, many people calling and waiting to get information and pay a bill. So disappointing. So frustrating.

They sent you an emails of your invoices, but it doesn’t break it down as to why you’re paying as much as you are

Candy and Tabatha were so helpful today as I secured a storage for my upcoming move. Great customer service and informative on the services provided by the company. I had no problem obtaining a space. Thank you!

Tabatha was a great help today thank you

wow...wow...wow.....I just had a great experience at the public storage at 7410 W McDowell in Phoenix. The two ladies running the office today are so helpful and cheerful. I was first helped by Candy, who escorted me to a really nice 10 x 15 unit. She explained all the details and I booked my unit online to get the special offer pricing. Then I came back to complete the set up of my unit (get the keys, etc) and Tabatha helped to complete my application. Those two ladies answered all my question, got my application completed and I was out of there quickly....tho I wouldn't mind hanging around with them, as they are very sweet. So I am super happy that the office seems to have real people in it, not like many other storages...where there is a sign on the door stating that someone will be there in two days....maybe. yikes. It's great to know there is a real person to assist you, if you should need it. Candy showed me that the property is very well lit at night, and has a great security system. The ladies keep it nice and clean too. So thanks Tabatha and Candy for your help today, and I look forward to seeing your cheerful faces now and then. :)

Customer service is top tier Tabatha and Candy are excellent and always go above and beyond thank you ladies!

I had a very good experience here getting my storage unit. Staff Tabatha, helped me and explained all paperwork and payments clearly. Thanks so much for your help.

Highly recommend coming into this place, candy and Tabatha were so great. Great customer service.

Muy buen servicio, muy amable la recepcionista! Muy atenta, excelente servicio recomendado!

Helpful and very nice team, thank you Tabatha and Candy.

Did everything remotely to move in a hurry without knowing where I was moving to & got it all done with an 86 hr work week. Could not have done it without this place & they were so helpful by the phone to make sure I didn't need anything. They did stick pest prevention in my unit & I took no pests into the new apartment thanks to them. Didn't have any pests at the old place either. Was so convenient to just sign up online & do the app. Highly recommend their services & this location. It looks rough in the neighborhood however they do a great job at being a safe storage facility. Well done Public Storage!

I called to find out some info about their spaces and Tabatha answered every question I had. She has a great personality and great customer service.

The ladies in the office was very friendly and helpful thank you Tabatha and Candy.

Tabatha was very nice and helpful

Trina is amazing and so helpfull. Always there to laugh and guide us where we need to go. All Companies need employees like her, wish our business was closer because I would take her in a heartbeat. Thank you Trina

Lady at the front desk was very nice and professional ( Trina ) she made it easy to understand the process and was very patient with me with the sign up .. highly recommend this place and it looks very secured ..

Worse ever,..on Dec 9 had to move my daughter's stuff because she was on the road. A woman blocked the entrance way. Sandy came out to defuse the tempers they we hot. She grabbed my arm I was inside of the open car door space When I asked Sandy to not touch me.Sandy act like a child say I'm polking you as she Polk me. She Polk me several times not caring that in the back seat I had. Two guys they video taped the whole event. The Sandy called my daughter saying she is putting her on the list where we will never rent from there. Sandy had no right touch me then polking me. If anyone wants to the video

Martha was really helpful and showed us diffrent units! Thankyou!

Martha is such an incredible property manager, always cleaning up and always on the go around the facility! She was of great help with my storage needs and clearly explained everything to me with the questions I had.

Martha was very helpful during the auction process

Sandy helped us get our first storage. She was extremely helpful and throughout. She gave us great tips and even showed us the unit before we purchased!!!! Customer service goes a long ways and she was amazing! Glad we choose this location.

Ms Sandy was Amazing. She displays Excellent Customer Service Skills. She found us the best Deal possible & it was easy smooth transaction. I Highly recommend this Company!

GREAT EXPERIENCE!! GREAT CUSTOMER SERVICE LOVED EVERYTHING ABOUT IT HIGHLY RECOMMEND 5 STARS 🙌🏿 Sandy

Sandy at P.S.. Public Storage in Phoenix Az, was so exceedingly beyond excellent in her help. From her customer service, knowledge base on the information to her stellar assistance from beginning to end is number 1 in my book. Please keep allowing her to thrive within this company because she make the company standout BIG Time.

I can't say enough good things about Sandy. I have rented many mini storage spaces over the years. She is the most knowledgeable, friendly, and professional manager I have ever dealt with. Five stars....

Sandy was a huge help in getting my unit and accommodating me before the office opened. Great no hassle storage solution.

We have been a customer for public storage for a little over a year now. I would like to say that the customer service skills and the Business skills that your employees possess are outstanding. The person that stands out the most within This company is Sandy. Sandy has made our experience with public storage. One that we can go out into the community. And we can say that public storage is an agency in a company that cares for its customers. We would recommend public storage.

Visited 10/12/23, met with Sandy to make a payment. Very sweet & kind person, she provided outstanding customer service & made my hectic day much better.

I can’t help but smile working with Sandy. She made my move in process the best and moving alone and needing help. She deserves the highest rating and thank you for your customer service Sandy.

A big Thank you to sandy for outstanding service, She was very helpful today. Went above and beyond to help me out. Thank you so much sandy.

Very good service , they call back in any missed calls . Give you a courtesy reminder if you forget to pay . Never had an issue

Just got a storage unit here from Sandy. She was so sweet and kind and made sure the process was easy to understand. Thank you so much