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Public Storage Self-Storage Units at 1161 S Higley Rd, Gilbert, AZ
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x5'Online only price$ 21/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 21 /mo $ 26Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 26/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 26 /mo $ 32Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 31/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 31 /mo $ 39Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 39/mo
Small 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 39 /mo $ 49Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 45/mo
Medium 5'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 45 /mo $ 56Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 70/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 70 /mo $ 87Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 70/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 70 /mo $ 87Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 81/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 81 /mo $ 101Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 84/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 84 /mo $ 105Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 126/mo
Large 10'x25'- elevator access
- climate controlled
- inside unit, rollup door
$ 126 /mo $ 158Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 130/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 130 /mo $ 162Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 146/mo
Large 10'x30'- elevator access
- climate controlled
- inside unit, rollup door
$ 146 /mo $ 182Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 178/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 178 /mo $ 222Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 191/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
$ 191 /mo $ 239Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Gilbert
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At Public Storage, You'll Always Find...
- Convenient Storage Solutions
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- Well-Lit Facilities
Reviews ( 101)
The only reason they get two stars is their facility is clean. The property manager only contacted me when I expressed interest in renting a unit, but when we tried to move in and discovered the elevator was out of order (our unit was on the third floor) there was nobody to help. I called the manager and left multiple messages. I called the 888 number and after being on hold about 15 minutes they told me to call the property manager. I still have not received a call back. Customer service is nonexistent. That being said, after wandering the facility about 30 minutes we did find another elevator and moved in quickly.
Lynn was great. Highly recommended.
Lynn helped me move into my new unit and was very helpful the whole time
This was my first time renting and i didn't know how to get in i ran into Niya and she helped me from that moment on!
My mother spoke with Taylor this afternoon regarding the last rental rate increase. My Mom (actual account holder) has been calling nonstop for the manager and she has never returned my mother's call, however after speaking with Taylor, she is trying to work on the situation at hand that was presented to her. She stated that she would contact her before or around 2:30 pst to advise her if she can get the rental rate decrease approved. She has been more helpful to my mom then the actual manager of the location and thats says alot about who they hire. (Sometimes it's needed for people to get another job and let others shine) Just letting Public Storage Know that Taylor is doing an excellent job and she should be replaced in that Managerial position and maybe the current manager needs to be brought back down to sales associate. I will keep you updated on the progress as soon as i get back a response from Taylor.
We added another unit and Lynn was amazing. She helped us out and was such a lovely - helpful person. I wish everyone was as helpful and caring as her
Lynn was amazing. She helped us out with our questions and was an absolute angel
Great service and quick experience thanks to Lynn
I had such a great experience here! Lynn was so patient and helpful and made our moving process stress free.
Public storage is great, but I wish it was accessible 24/7 to it's renters and our monthly rental went up after just four months.
Lynn was more than helpful and was very pleasant to work with.
Again, when I went to my unit this past week, Lynn was very accommodating and answered all of my questions regarding my unit.
I recently had to get a unit again, and once again Lynn was as pleasant and helpful as always. Every time I have any interactions with Lynn it is always a pleasure and she always takes care of my questions and concerns. The property at 1161 S Higley is very well maintained, clean and easily accessible from either Ray, Higley or the 202. Thanks you again to Lynn for her amazing customer service and for maintaining the properties upkeep.
I can’t say enough about this property and the personnel. I have never had a bad experience here and will be sad when I have to vacate my unit due to getting a new home. Lynn has always been a pleasure to work with and she genuinely cares about her customers more than words can express. If you ever need a storage unit, this is the place to go even if it may be out of your way a bit from where you’re located. Should I require storage again, I will be back. Thank you Lynn for all of your assistance and thank you to Public Stirage fur making everything easy and customer friend. Wray.
Extremely poor customer service and follow up. The front desk is not routinely tended to, meaning if you need to transfer your belongings from one unit to another, or need assistance of any kind while renting here, there's a slim chance you'll be responded to in a timely fashion. The ONLY attentive employee here is the manager, whose name is Lynn. However, Lynn's authority is limited, she's unable to handle escalated issues. Therefore when Lynn has days off, NOTHING in this office gets handled properly. No amount of calls, voicemails, nor relayed msgs via other employees gains a response! I recommend storing your belongings elsewhere.
Niya is a superstar! She makes the process simple and has a great personality!
This review is for Taylor she mentioned she doesn’t work at this location much but knowing how much she helped me with my unit with the complications we were having she made sure I was good to go and helped me with no problem at all she was so nice and amazing I couldn’t of had a better experience I appreciate you Taylor thanks so much !!!!!
Great location and easy to use. Reason for two stars is the lack of customer service. No one answers the phone, this includes the online chat.
They charged my card twice for rent and so far trying to fix it has surely been an uphill battle.
Lynn was awesome !!! I was very frustrated with a few things at location. After dealing with Lynn and going over some information with her,
I was very pleased. She helped me reduce my costs and get me into the right unit for me while saving me $$$$.
DO NOT RENT HERE. They raised my rent 30% after less than six months. They said they have the right to raise rent at any time. No long term contracts available- month to month only.
Tayler was such a great help with our storage move in! Great customer service
Lynn was very friendly and helpful. Thank you for helping me find the right solution.
Our gate code wasn’t working, but Lynn was available and she was very courteous and helpful
Great facility and very convenient location.
Staff here were very helpful and really nice.
Highly recommended
Lynn was very helpful and the facility was very clean. Her customer service was on point. I would higjly recommend to anyone interested in utilizing a storage unit to check this facility out.
Rebecca and Sam did a fabulous job for me .
I stopped by about 12:45pm the other day. Door was locked, but Lynn came and opened it. She helped me even though she was about to take her lunch. She was so nice and understanding. She let me see what I needed for storage size and also was patient as I completed the rental on my phone. We will start moving in soon. Looking forward to this based on the customer service I recieved!
Lynn is very professional and a lot of fun, great customer service, exceptionally clean property. Highly recommend!
Debbie was awesome!!
We had a fantastic experience at Public Storage thanks to Lynn! She was incredibly helpful and made the process of finding a new storage unit seamless. Lynn took the time to understand our needs and helped us find the perfect unit size that suited our needs. Her friendly and professional demeanor made the entire experience stress-free.
The following day, we experienced some account issues with the app, but Kathy was available on-site and promptly resolved everything. Her efficiency and outstanding customer service were greatly appreciated.
We highly recommend Public Storage, especially with team members like Lynn and Kathy, who truly go above and beyond to assist customers!
Let me know if you'd like any more changes!
Andrea was very on top of things and more than professional throughout
Lynn was wonderful! I was struggling with my lock and using the app. Lynn came to the rescue! Thank you Lynn!
Great customer service from Lynn!
Debbie was amazing helped. she was fast, efficient, friendly and helpful!!! Love love love it amazingly awesome!!!!
Len was very helpful and assertive, the price point she doesn't control, but I feel like it was different from what I was expecting to pay, which is a blame on the company, not Len.
The facility and staff are wonderful. I have rented from three different storage facilities before. Never used Public Storage. My issue is their entry codes and procedures. Their codes are 9 numbers and special codes. This is the longest I have ever experienced. The app they ask you to use takes longer to use than entering the code yourself. To get into the building you have to enter a code and to use the elevator you have to enter the code again. Each time you go out of the building you much enter the code again to get back in, and again to get into the elevator. I had to enter the code 12 times when I was moving three boxes. This facility is On Higley Rd in AZ. Once I am able to I will be leaving this facility. I cannot recommend this facility.
Jessica es una persona muy amabre y es muy amigable y da un servicio al cliente excelente
They don’t have good security services. People stole my in laws property. Inside is this storage place. Doesn’t use them they don’t have any security system to protect your property. Not a good place to thrust your property.
I have been rented unit over 3 years. Always Carla is helpful and kind. But the company don't have loyalty. Every time the raised the price. This month I paid 383.00. That is to much so I moved out today. However I appreciate Carla for great customer service.
Deborah, is very helpful and very knowledgeable. She's awesome
Low prices on storage units friendly and good customer service
Emma helped me with my auction purchase! It was so fast and easy!
Clean and affordable.
Lynn went out of her way to make sure that I was very satisfied with my decision on my unit. ( PLEASE supply her with a map ) Thanks again Lynn your customer service was outstanding!!! :-)
Lynn was great and very patient as we worked through some things. She answered all of my questions and made me feel comfortable storing my things here!
Lynn was amazing and super helpful. She offered us excellent customer service with our storage move.
My experience with this location has been very pleasant because every time I go there I'm always greeted by Lynn. Not alot of businesses have great people skills,but I can guarantee that this location does. If youre looking to store a few things then please give them a shot. You won't be disappointed.
Great facility. New, clean and easy access. And Lynn was super friendly and accommodating making the rental a breeze.
The customer service at this location is fantastic! Lynn is always amazing and takes the extra time to help me out. Great job Lynn. I'm so glad to have found you. Always clean and secure very happy with this store!
No one there. Door locked. Abyss.
Emma is by far one of your greatest employees by far!! She is attentive thoughtful and respectful. She even helped me carry all my packages to my work truck. She’s a valuable asset to this company!!
Lynn was extremely helpful and a huge asset to Public Storage! We highly recommend her. Thanks again.
I had a unique set of circumstances and Lynn just made it work seamlessly.
"No muss no fuss"
Thank you Lynn! You make good old fashioned customer service a natural part of the process.
Lynn is Fantastic, she went above and beyond. I highly recommend her location. Terrific Service!!
Thank You!!
We rented from Public Storage for 3 years and it was a great experience. Tashima was extremely helpful with anything we needed. I would highly recommend them for all your storage needs
This storage unit was very clean and secure. Sandy showed me to a unit before I rented a unit and was very polite and was very helpful. I got a great deal online and am very pleased with this place. I would recommend it to anyone who is looking for a unit to rent! Plus gotta love how 90% of the units are indoors. With carts you can borrow to help you move your stuff. I'm a very satisfied customer. Thank you
Had a great experience here with Lynn. Super friendly and helpful! Prices are very competitive and brand new clean facility. Highly recommend.
Had a great experience here with Lynn. Super friendly and helpful! Prices are very competitive and brand new clean facility. Highly recommend.
The office manager Lynn has been extremely kind and helpful. The facility is clean and climate controlled. I've compared prices to many other companies and public storage locations - this one was the best for price in comparison to size and proximity for what I need. Very happy overall.
The storage facility is new and clean. Lynn at the desk is very helpful and has great customer service. With that said , we now have 2 units there.
Working with Jessica the manager has been an absolute pleasure. She is very thorough. She checks all the boxes made sure that we’re happy and had all of our questions answered. I couldn’t have asked for a smoother transition. We are moving over from Cube Smart which which was an absolute nightmare. From beginning to end. Thank you Jessica!!
I like the location & being able to get in with a code, but I hate that my rate has gone up twice (almost double now) since I started using Public storage 6 months ago. No notification that the rate was going to raise. And you have to use a special made lock that they don't tell you about ahead pf time so if you're pressed for time you have to buy it from them for $20. Also, I had issues signing up online to reserve my storage and still have issues with their website.
Location is always clean and Lynn is the best!
Very Clean Very professional people would recommend them to anyone looking for storage.
I can't pay my bill by phone are online never again! 😭😭
Lynn & Linda were incredibly nice and helpful! Thank you both.
The customer service at this location is fantastic! Lynn is always amazing and takes the extra time to help me with all things storage. She makes spending the money easier. Then, today I met David and he was super helpful and knowledgeable as well. Great team over here! Appreciate you both!
Lynn was very helpful, And has a wonderful personality to boot.
Switched from Extra Space after they bought out the Life Storage I was at and tried to up my rent by $100/month! I am very happy with the price I'm now paying at Public Storage. The move in process was super simple and Lynn was absolutely amazing and so sweet throughout the process.
Getting things from storage.
Lynn was so helpful when helping my husband and myself. We are both older and she was so patient with us and took her time explaining everything and answered all of our questions.
Everything was clean and easy to use, and Lynn was very friendly and helpful.
I moved to this location recently and they were awesome. Super helpful, clean, organized. Shout out to Lynn for her great customer service.
Lynn was extremely helpful today! The best experience today because of her. She saved that day! Superhero for sure.
Just checked in as a new renter and can't thank Lynn enough for making it so simple. Great facility with a number of resources available to make moving in & out as easy as possible.
Priced very competitively but be sure to check out specials available on the website!
Excellent Service., Thanks Mr. Chase.
Lynn was awesome and very helpful!
Awesome customer service !!
Lynn was the best!
Excellent service!
Great location and prices were very reasonable. Staff very helpful.
This place is.very nice and exceptionally clean. The prices are good too. Lynn helped us get situated. She was very knowledgeable and very friendly. She made our experience here delightful. I would definitely recommend.
The units are clean, very well priced and the location is easy to access from the freeway. Lynn is an incredibly friendly and helpful person. Moving is stressful, and finding a place to store your extra stuff is sometimes even more stressful. Lynn is upbeat, cheerful and genuinely a nice person. Of all the different storage places I looked at, this Public Storage location is by far the best and Lynn had a huge part in making that the case.
Thank you Lynn! You made our move a breeze. This place is so big, I thought I'd never find my way or press the right buttons :)
Thank you for your help and for making sure the place is clean and creep free :)
Horrible service if you are trying to reach a person via the phone. Everything was smooth online, till you need someone to talk about losing your key. Nobody answers their direct line, left a message, I decided to call back in an hour, someone answered named Travis then hang up as soon as I asked what steps I need to do if my keys are missing. Tried to call back in minutes and another voice-mail.
really easy move in process! Travis was great!
Travis was super helpful and amazing with my rental! Will be recommending public storage to my friends and family!
I had several issue with my move in experience and over the phone was sold a certain sized unit which was not even at the property thus then having to pay significantly more for a different unit. I also had issues with the app allowing the larger door drive in entry. The code system worked fine. Lastly, there are not enough carts at this location just based on the amount of units. With that said, Lynn (the property manager) was wonderful and extremely helpful addressing each issue for me. I did decide to stay but it appears there is some items to address on what is sold over the phone vs. what you get when you arrive.
Lynn is SO helpful and friendly!! Also, the place is really clean and is a great location!
Lynn was incredibly helpful! Easiest storage experience I’ve ever had!
Lynn's a doll she helped us so much Thank you Lynn. Nice place
I moved and changed storage stores and much to my surprise Lynn was here she was at the other Public Storage I was at.
She's so helpful. Nice new property.
No security broken door
THANK YOU! Getting ready to move stinks! Lynn helped me so much! This facility is beautiful. It looks better than my last rental! hehe
Lynn provided great customer service! 5 star!
What a wonderful experience we had coming to this public storage! It was also such a pleasure to meet Lynn, she was such a tremendous help with everything, and so so so good with our boys! The cleanest storage I've ever been too! Keep up the good work :)
Breanna was super helpful! She is a rockstar, she was straight forward with the process and made the move in easy and simple. She even assisted with getting me a unit close to making loading and unloading easier. She showed me the facility and how to operate the elevator. She was very cheerful in the office with me and she is a Great employee! Thank you Breanna for assisting me today! You're a Rockstar.
Jacob gave great service
Great location. Al handled online. Super and friendly staff. Love it
Heather was super sweet, walked us through paying for space online was quick and easy.
The place is brand new and the staff was super helpful!
Great service and very clean! Also very convenient right off of the loop 202.
Very happy.