I had such a great time storing here. The property manager, Brody was really helpful
So as I business owner. I must say, Brody Is someone that is Exactly what I need. Very Customer Service Professionalism. His.help was Tremendous, Patience, Understanding, and just All around Excellent. If I could is steal him. Thanks for Everything.
I needed a storage unit. This one is close to my work. This was a great find. Easy access, helpful people and the cleanest storage facility I have ever been in.
Store manager was very friendly and was helpful answering all questions I had. Would recommend this location.
I had a great experience with Barbara at Public Storage today! She was extremely helpful, friendly, and professional. She went out of her way to help me get access to my storage unit and made sure everything went smoothly. I truly appreciate her patience and willingness to help. Employees like Barbara make a real difference in customer service. Thank you, Barbara, for making my day easier! Public Storage is lucky to have you on their team. Highly recommend!
Preston was beyond helpful and a pleasure to deal with after a long work day. Bravo, Preston. 💯
Great experience renting a unit! The gentleman at the front desk (think his name was Preston) was incredibly helpful, patient, and made sure i got a flatbed cart right away to move my stuff. super clean facility and grate service!!
Brody and Keagan gave me wonderful service. I realized Public Storage can offer a very personal experience. Hence the reason I chose to store here. The customer service is what mattered and meant the most to me. I am thankful that public storage chose to hire two men of such great caliber.
Moved in during a tough time in our lives due to the death of a service member in the family. Preston was amazing , answered all of our questions and was super helpful and understanding. More companies should hire employees like this. A++++++
Would definitely recommend this location. Brody was a huge help in getting me set up with my unit and quickly too. If you are looking for reliable and well priced storage, I would go here.
Barbara is great. She helped me get my unit with no problems.
The transport carts are few and small.
I was told climate control applies to temperature only. I recorded 80° temps with 63% humidity, which means cardboard boxes/books will start molding.
Liz is amazing! Super friendly
Clean but is month to month and rates shot up a lot more than I expected after I moved in my storage. Also I moved out and used only 1 day of the next month. there’s no prorating, so I had to pay for the whole month. $400 for 1 day is crazy and completely unreasonable. If you choose this place, be prepared for skyrocketing rent and unreasonable terms for you to pay the entire month no matter when you move out. Never again and never recommending to anyone.
I was helped my the dashing and astonishing young man I would be nothing and homeless if it wasn’t for that cutie patootie public storage you have a great human/beauty working that front desk thank you Justin. Amen 🙏 💯
I couldn’t have chosen a better place for mine & my loved ones belongings. We’ve been renting her since August 2025. Gina has been an awesome help. I always see her cleaning staying busy, friendly & knowledgeable about her job. She can answer any questions you may have, her experience shows with her verbiage. Highly recommend this storage facility with air conditioning, easy access, carts to tailored to our needs. I will most definitely continue to do business here. Thank you Gina
Love this location! So beautiful to see the planes flying overhead from the airport. Kylee the New Manager made sure to come by when she saw me at my unit and introduce herself. I was very impressed at her friendliness and care. I would absolutely use this location again.
Kylee was amazing and very helpful in getting our rental completed
Nice great place clean and had great customer service by ms erica
I loved 😍 🥰 ♥️ nice from people desk and a nice and clean place..
Thank you 😊. And l feel very satisfied to have my stuff and Public Storage 😀.
Thank you very much to Public Storage!!
Go see Keegan if you need storage! Very professional, knowledgeable about products, and quick to get ya taken care of.
Front desk worker here was supper unhelpful and acted like I was bothering here for asking questions and for help.
Shania and Gina are amazing.
Shania and Gina are the best in the world free water and great customer service
Gina! Thank you for your time and knowledge! you are very kind and patient. public storage is lucky to have you
Keagan was great to work with
Erica was the best very helpful
I haven’t rented with this facility yet, but a shout out to Ms. Barbara at the front desk! Very kind and enjoyed more tour of the facility.
Gina is an awesome manager, very knowledgeable
By far the best place to store your belongings. The staff is so nice, honest and they don’t price gouge you. Very fair in pricing. Had a storage here for over 10 years. Robert is very helpful, knowledgeable and a great person to work with. Highly recommend!
This place is amazing. From Shania and Gina being super helpful and knowledgeable; to how clean and amazing the facility looks. I feel like my possessions will be super secure and actually cared for.
Shania made the process fast and easy. Answered all my questions and property looks fantastic!
I reserved a unit online, paid the move-in charges (including the admin fee), and arrived to start my rental, but the access code I was provided did not work. I had my car fully loaded with my belongings and could not move anything in, so I ended up having to keep everything in my car overnight because I had no storage access.
I tried to fix the issue immediately. I called the customer service line, but the phone system repeatedly routed me back into the same menu options that did not resolve anything. I then called the property/location manager directly and was routed to voicemail and told I would receive a callback the next day (no same-day assistance).
When I called again to cancel and request a refund (since I never entered the facility and never used a unit), I was told the admin fee could not be waived/refunded. On a later call, I was also told they don’t even see my unit/reservation in their system for that location, and I was asked to pay again to get a unit.
From a customer standpoint, the outcome was: paid fees, no access, no same-day help, and then being asked to pay again despite the reservation not showing in the system. I’m documenting everything in writing and disputing the charge. I would not recommend this to anyone who needs storage on a specific day and expects the reservation/access to work.
Needed to store vehicle and other items. Was told to just go online and reserve unit outside that I needed. Reserved unit online and was given unit inside that did not work for what I needed. Was sent to other location for other unit that turned out to be too small. Went back to original location to cancel and facility was closed during business hours. Called customer service and had to deal with machine. Finally got through to a person and the call dropped. Had to call again and results was they said there was administrative and other fees that they could not return. Basically this company cost me time and money and still no storage unit.
Barbara was super nice thank you!
Barbara is amazing! Clean facility great staff. Definitely a well run business.
Loved working with Barbara! She made everything super smooth and answered all of my questions. Recommend coming here and asking for her help!
I was very happy with Barbara Mangers she was very helpful & knowledgeable
My experience with Nicole was amazing! She was very helpful and attentive. She made the process simple and straightforward.
Nicole did a great job. Very helpful
Nicole was great. I like visiting Public Storage when she is onsite. Always willing to help.
No help, im a single mom with 2 little kids and I take care of my mother and these people are ripping me off and not helpful. Long story short go elsewhere. There are some staff that are friendlier than others. Some could careless about your business
Amazing experience the employees. I did a transfer and units and it was easy and simple.
Nicole was incredibly helpful! She went above and beyond to make sure I understood everything and felt supported throughout the process. She was patient, knowledgeable, and made the whole experience much easier than I expected. I genuinely appreciate the time she took to walk me through each step and answer all my questions.
If you can go somewhere else I would recommend it! From all of the positive reviews I just knew I would be amazing! In fact the complete opposite. Most of the times the elevators didn’t work or you would be waiting forever. Let’s not mention the lady in the front office with tattoos always had an attitude idc what day it was or if it was me or another customer. Hands down has the attitude like she’s just there for the check and don’t bother her. I hired a moving company to unload my storage and they called me to complain about the lady in the front office I told him don’t worry her attitude isn’t anything new!
Pro - locations and was clean
Cons - worker attitude, elevators half way work or take forever, cheap loading carts - be careful u will break you stuff if not paying attention or just being a dolly & the driveway/loading area ! If u have a large truck good luck
Brody was incredibly helpful and knowledgeable; he really made my move-in quick and easy!
How can I ever thank Gina & Shania for all the help again getting storage units to help move my family
theses girls go above and beyond customer service
I Had a wonderful experience
They need a raise for all the hard work they do do you hear me managers
Again Gina & Shania made my move in exceptional
They are customer focused and great for any company to have as an employee
Great work ladies many thanks now I have 5 storage units
Thanks Zoe
Amazing facility and customer service. Especially Gina who was very nice and helpful!
Gina was amazing! Super helpful, friendly, and made everything easy. Great customer service. Highly recommend Public Storage thanks to her!
Great experience, Gina was very welcoming and helpful!
The property manager Gina is so professional and made my move on quick and easy!
Thank you
The facility is great. Clean and well kept, plenty of space, fairly reasonable deals. But the entrance is the worst I’ve ever experienced! It sure how they arrived at a curved driveway which is impossible to easily back into but it’s the only problem I have with this PS. Heaven forbid you have a large moving truck to back into 🤣
Joanne is the absolute best! Great customer service and communication! Thanks for your help, Joanne!
Gina was very helpful. Answered all my questions.
Gina provided great customer service. Good rates!
Joanne was so helpful on our move in day!! We had reserved two units and had to wait for our delivery trucks to arrive so was coming in blind! The customer service in the morning was so helpful! Joanne onsite was the most patient with me and answered all of my silly questions ( and let me stay in the AC while movers unloaded!)
My only constructive comment is for the access- a little challenging for larger trucks- just plan ahead!
I loved the service they gave us. They were very good talking. Jessica and Destiny. I recommend you go to this storage. Thank you girls.
Jessica and destiny were exceptional with reserving a storage unit in a quickly manner
Excellent facility for storing your items, they have air conditioning throughout the facility, not fans like some places, and they have an elevators for loading and unloading. I had such a great experience. This establishment has a very professional staff. Thanks to Jessica and Destiny, I was able to resolve some issues with my reservation thanks to their assistance.
The service was great! Jessica and Destiny helped us and provided incredible service
Gina and Shania were amazing help! Every question I had was answered with a great explanation. Give them a raise!!
Gina and Shania were extremely helpful and so friendly!!
Joanne was terrific ! She walked us through all the steps of renting out a storage unit ! Great Customer Service!!
Joanna was incredibly helpful when I got there! She showed me where everything was and what the process would be like at their location. Great, new facility. Highly recommend!!
Great job Joanne for reminding anyone who’s coming and going today about their lock! She is there to help anyone who needs guidance thru out the property! Keep up the great work.
Great service from Jessica. Thank you!
Had a great experience at Public Storage thanks to Jessica! She was super helpful with transferring my unit. She got me in and out quickly and made the whole process easy. Really happy with her customer service!
I had a fantastic experience with Jessica! She was incredibly professional and made setting up my storage space a breeze. Everything went smoothly from start to finish.
This is a great place. I want to apologize to public storage. I left a bad review because I had a bad day and that was not cool.
Public storage is actually a really good place. This new facility is absolutely amazing. Everything is really secure and you can trust me. Your stuff is safe.
I will definitely be back and again I apologize for a bad review that was not your fault. It was mine.
You guys have gone above and beyond and you were there when I needed you .
I definitely won’t rent from anybody by public storage .
Front Desk employee that helped me by the name of GINA !!!! EXCEPTIONAL , helped me to choose a great unit & was willing to answer any questions I had about anything !
Shania was a fantastic help with my unit that started with a headache of a move in this AZ heat. She was so sweet and accommodating! Make sure you all ask for Shania when coming here. She won’t steer you wrong!
Shania and Gina were great. They explained everything and property was very clean. Quick and easy process, I would recommend this facility to all my friends and family! Thanks guys 😁
I'm currently looking for a storage unit and when I came in, I was greeted by Shania and Gina. They were very welcoming and so knowledgeable and professional! I have another place to check out before making my decision but I might just come back because of these ladies!
Service was fast and professional, Gina provided excellent service and answered all my questions
Gina was great and was very helpful. Thank you for all your help.
Great experience! I reserved a unit online and then went to look at it the next day. Rose greeted me at this location and gave me the tour. She was super nice and helpful. I came back later that day and rented a unit. It's a brand new building so it is really clean. I think the second load in area on Chandler Blvd, should also be two lanes wide like the front load in area. They also could have made more parking spaces. How come they didn't ask me before they built this location? J/K I'm sure it was cost savings. Great price too. At the time of this review a 10x30 is $139/mo.
Gina and Shania! Thank you for everything! Your willingness to help, your knowledge, your kindness, made life very easy! you guys should be the Face of public storage!
Gina helped me view some spaces. Appreciate the help.
Thanks Gina for your help
What a great experience and great staff Shania and Gina we very helpful and very knowledge thanks for your help
If they were not there I would have not rented unit you web site is not easy
Joanne was very helpful setting up our new unit. Highly recommend working with her.