My experience at this facility was excellent! Shay went above and beyond by walking the dolly all the way to my car. Her kindness made me feel a personal connection and gave me peace of mind knowing my belongings were safe and secure. The exceptional customer service made my experience even better!
Andi is amazing, very thorough and friendly. She was a great help.
I want to give a huge shout out to the facilitator Shay‼️ she is doing an amazing job. One thing I can appreciate more than a clean facility is a friendly staff member and this company has an absolute jewel. Ms. Shay is a joy to work with everytime I speak to or visit. Her dedication shouldn’t go unnoticed at all🤍
Love Andi she made sure I was well taken care of and she was very understanding would recommend public storage because of her and the owner also how clean it was and well kept
Shay handles customers with care. Thank you for great service
Clean, well kept facility with friendly helpful staff.
Could not have asked for a better experience with both agents at both locations in Saraland, Alabama
I could not have asked for a better experience, dealing with both agents at both locations in Saraland!
Jody and his wife are awesome. They go beyond to do anything to help. Of all the storage companies, they are so sweet and helpful and very polite. The unit is safe and secure.
Gina was above and beyond helping me by letting me use a ladder !!! Thank you so much for being there !!!!! Great help to me as she saw in passing my need and stepped up to be kind!!!! Lovely!!!
Shanna was OUTSTANDING!!
She was knowledgeable, beyond helpful, polite, and a pleasure to do business with!!
10/10 stars
Shanna was OUTSTANDING !!!
SHE WAS KNOWLEDGEABLE, BEYOND HELPFUL, POLITE, AND A PLEASURE TO DO BUSINESS WITH!!!
Absolute 5 star experience compared a competitor i recently left. Mrs Kristie went above and beyond. I needed a bigger unit than I currently rented and she made the transition with no trouble . Clean and multiple access points. Rates are more than reasonable compared to other places.
Want to thank Kirstie for answering all of our questions and helping us out!
Very nice, liked the app made everything easy.
Shanna was very helpful and suggested options on unit size and proper storing.
Tara was amazing and very professional
Just rented a unit, this facility is so nice. I was storing at another facility in town that is multi story and this is much more convenient. I’m moving all of my things from there to here. Dawn is very nice and I enjoyed meeting her. Overall, I highly recommend this facility. Best facility in Saraland.
Great property and great customer service from Dawn. She made process much easier and she was very informative. Thanks Dawn
New facility that just opened up! Very clean, friendly environment, low rates, would recommend! Dawn helped me get through the rrntal process fast and was done in mo time! Thanks again Dawn!
Great location, low rates, and the best customer service from Dawn! Would recommend!
Dawn was great to work with and very knowledgeable!
Dawn is the best. Brand new location!!!