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Address

1265 Hillcrest Road
Mobile, AL 36695
24/7 Access Available

Phone

251-272-7912

251-272-7912

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 10:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

For In Person Service:

Rental Office & Hours

6200 Grelot Road
Mobile, AL 36609-3614

Mon-Sun 6:00 AM - 10:00 PM

24/7 Access Available
(24/7 access available)

Phone

251-272-7912

251-272-7912

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 10:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

For In Person Service:

Rental Office & Hours

6200 Grelot Road
Mobile, AL 36609-3614

Mon-Sun 6:00 AM - 10:00 PM

24/7 Access Available
(24/7 access available)
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    2 units left!
    Unit Size
    5'x5'
    Online price
    $ 19/mo
    Online only price

    Unit Size
    5'x5'
    Online only price
    $ 19/mo
    Online only price
    Limited availability
    2 units left!
    All new rentals subject to one-time $29 admin fee.
    Small 5' x 5'
    Size guide
    • Ground Floor
    • Inside Unit, Swing Door
    WEB ONLY OFFER
    Month 1
    $19 $ 19
    Month 2
    $19 $19/mo
    Monthly Rent
    $25 $19/mo
    Months 5-12
    In-Store Rent
    $25/mo
    + one-time $29 admin fee
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    Hurry!
    Unit Size
    5'x10'
    Online price
    $ 24/mo
    Online only price

    Unit Size
    5'x10'
    Online only price
    $ 24/mo
    Online only price
    Limited availability
    Hurry!
    All new rentals subject to one-time $29 admin fee.
    Small 5' x 10'
    Size guide
    • Ground Floor
    • Inside Unit, Swing Door
    WEB ONLY OFFER
    Month 1
    $24 $ 24
    Month 2
    $24 $24/mo
    Monthly Rent
    $32 $24/mo
    Months 5-12
    In-Store Rent
    $32/mo
    + one-time $29 admin fee
  • Sale Storage up to 50% off on monthly rent
    New customers only. Restrictions and fees apply.
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    Hurry!
    Unit Size
    10'x10'
    Online price
    $ 25/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 25/mo
    Online only price
    Limited availability
    Hurry!
    All new rentals subject to one-time $29 admin fee.
    Medium 10' x 10'
    Size guide
    • Ground Floor
    • Outside Unit, Rollup Door
    • Drive up access
    WEB ONLY OFFER
    Month 1
    $25 $ 25
    Month 2
    $25 $25/mo
    Monthly Rent
    $33 $25/mo
    Months 5-12
    In-Store Rent
    $33/mo
    + one-time $29 admin fee
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    2 units left!
    Unit Size
    10'x10'
    Online price
    $ 25/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 25/mo
    Online only price
    Limited availability
    2 units left!
    All new rentals subject to one-time $29 admin fee.
    Medium 10' x 10'
    Size guide
    • Ground Floor
    • Inside Unit, Swing Door
    WEB ONLY OFFER
    Month 1
    $25 $ 25
    Month 2
    $25 $25/mo
    Monthly Rent
    $33 $25/mo
    Months 5-12
    In-Store Rent
    $33/mo
    + one-time $29 admin fee
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    Hurry!
    Unit Size
    5'x10'
    Online price
    $ 29/mo
    Online only price

    Unit Size
    5'x10'
    Online only price
    $ 29/mo
    Online only price
    Limited availability
    Hurry!
    All new rentals subject to one-time $29 admin fee.
    Small 5' x 10'
    Size guide
    • Ground Floor
    • Climate Controlled
    • Inside Unit, Swing Door
    • Near Door or Elevator
    WEB ONLY OFFER
    Month 1
    $29 $ 29
    Month 2
    $29 $29/mo
    Monthly Rent
    $38 $29/mo
    Months 5-12
    In-Store Rent
    $38/mo
    + one-time $29 admin fee
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    Hurry!
    Unit Size
    10'x10'
    Online price
    $ 34/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 34/mo
    Online only price
    Limited availability
    Hurry!
    All new rentals subject to one-time $29 admin fee.
    Medium 10' x 10'
    Size guide
    • Ground Floor
    • Climate Controlled
    • Inside Unit, Swing Door
    • Near Door or Elevator
    WEB ONLY OFFER
    Month 1
    $34 $ 34
    Month 2
    $34 $34/mo
    Monthly Rent
    $45 $34/mo
    Months 5-12
    In-Store Rent
    $45/mo
    + one-time $29 admin fee
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
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    Unit Size
    10'x15'
    Online price
    $ 50/mo
    Online only price

    Unit Size
    10'x15'
    Online only price
    $ 50/mo
    Online only price
    Limited availability
    Hurry!
    All new rentals subject to one-time $29 admin fee.
    Large 10' x 15'
    Size guide
    • Ground Floor
    • Outside Unit, Rollup Door
    • Drive up access
    WEB ONLY OFFER
    Month 1
    $50 $ 50
    Month 2
    $50 $50/mo
    Monthly Rent
    $67 $50/mo
    Months 5-12
    In-Store Rent
    $67/mo
    + one-time $29 admin fee
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
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    Unit Size
    10'x20'
    Online price
    $ 54/mo
    Online only price

    Unit Size
    10'x20'
    Online only price
    $ 54/mo
    Online only price
    Limited availability
    Hurry!
    All new rentals subject to one-time $29 admin fee.
    Large 10' x 20'
    Size guide
    • Ground Floor
    • Outside Unit, Rollup Door
    • Enclosed
    • Drive up access
    WEB ONLY OFFER
    Month 1
    $54 $ 54
    Month 2
    $54 $54/mo
    Monthly Rent
    $72 $54/mo
    Months 5-12
    In-Store Rent
    $72/mo
    + one-time $29 admin fee
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    1 unit left!
    Unit Size
    10'x30'
    Online price
    $ 100/mo
    Online only price

    Unit Size
    10'x30'
    Online only price
    $ 100/mo
    Online only price
    Limited availability
    1 unit left!
    All new rentals subject to one-time $29 admin fee.
    Large 10' x 30'
    • Ground Floor
    • Outside Unit, Rollup Door
    • Enclosed
    • Drive up access
    WEB ONLY OFFER
    Month 1
    $100 $ 100
    Month 2
    $100 $100/mo
    Monthly Rent
    $133 $100/mo
    Months 5-12
    In-Store Rent
    $133/mo
    + one-time $29 admin fee

Storage Near Kearns, UT 84118

Self storage in Kearns is conveniently located at the intersection of Sams Boulevard and 4015 West, just one block north of 5415 South.

Small Storage Units Near You in Kearns

Commuters, athletes, and residents who spend time at the nearby Utah Olympic Oval can use a 5x5 storage unit as an oversized sports locker. These compact units are well-suited for ice skates, helmets, athletic clothing, training gear, and seasonal sports equipment that does not need to take up space at home.

Families and residents in nearby Kearns neighborhoods can also use a 5x10 storage unit to manage everyday overflow. These units are ideal for boxes, small furniture, folding tables, holiday decorations, and extra household items that tend to crowd closets, bedrooms, and garages.

Medium Storage Units Near You in Kearns

Business owners and professionals working near South Valley Regional Airport often choose a 10x10 storage unit for commercial storage needs. These units can hold office furniture, files, equipment, and supplies, helping businesses stay organized without sacrificing workspace.

A 10x15 storage unit offers additional flexibility for larger items. Bicycles, mattresses, shelving, and multiple rooms’ worth of boxes fit comfortably, making these units a practical option during moves, home cleanouts, or seasonal transitions.

Large Storage Units Near You in Kearns

Homeowners near Kearns High School and Kearns Junior High School planning a garage cleanout, remodel, or relocation can store the contents of multiple rooms in a 10x20 or 10x25 storage unit. These spacious units can accommodate furniture, appliances, large storage bins, and oversized personal belongings, helping free up living space during major transitions.

With easy access to major roads and a variety of indoor and outdoor storage unit options, Public Storage proudly serves the Kearns and West Valley City communities with flexible self storage solutions built for everyday life.

Use our eRental program to book a contactless move-in and enjoy modern self storage that's built for your needs.

If you are still looking for storage units near you in 84118, we have locations on 7125 W 3500 S, West Valley City, UT 84128, and 83588 S 7200 W, Magna, UT 84044.

At Public Storage, You'll Always Find...

Convenient Storage Solutions

Keypad Access

Moving Supplies Available

Free Parking

Well-Lit Facilities

Convenient Self Storage Near You in Kearns

Looking for storage that fits seamlessly into your daily routine? Our Kearns location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.

Available Storage Unit Sizes

From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there’s a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.

Drive-Up Access

Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It’s a practical option for bulky furniture, equipment, and frequent visits.

Climate-Controlled Storage

Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.

Enclosed Parking

Enclosed parking provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.

24/7 Access Storage Near You

With 24/7 access options, you can retrieve or store items early in the morning, late at night, or whenever it fits your routine. This flexibility is especially helpful for busy households and business storage needs.

Other Amenities & Services

Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies make it easier to organize, transport, and store your belongings.

Cheap Self Storage in Kearns

Finding affordable storage doesn’t mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you’re downsizing, relocating, or reorganizing your space.

Promotions

Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.

Billing (how it works)

Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.

On-Site Property Manager

Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.

Directions

Directions from the North

Drive south on State Route 154 (Bangerter Highway). Take the exit for 5400 South. Turn right onto 5400 South. Turn right onto 4015 West. Turn left onto Sams Boulevard. Our facility will be on your right.

Directions from the South

Drive north on State Route 154 (Bangerter Highway). Take the exit for 5400 South. Turn left onto 5400 South. Turn right onto 4015 West. Turn left onto Sams Boulevard. Our facility will be on your right.

Directions from the East

Drive west on 5400 South. Turn right onto 4015 West. Turn left onto Sams Boulevard. Our facility will be on your right.

Directions from the West

Drive east on 5400 South. Turn left onto 4015 West. Turn left onto Sams Boulevard. Our facility will be on your right.

Find us near Sams Boulevard and 4015 West, just north of 5415 South and close to State Route 154 (Bangerter Highway).

At Public Storage, You'll Always Find...

  • Convenient Storage Solutions
  • Keypad Access
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Hours

Rental Support

Monday 7:00 AM – 12:00 AM
Tuesday 7:00 AM – 12:00 AM
Wednesday 7:00 AM – 12:00 AM
Thursday 7:00 AM – 12:00 AM
Friday 7:00 AM – 12:00 AM
Saturday 7:00 AM – 12:00 AM
Sunday 7:00 AM – 12:00 AM

Access Hours

Monday 6:00 AM – 10:00 PM
Tuesday 6:00 AM – 10:00 PM
Wednesday 6:00 AM – 10:00 PM
Thursday 6:00 AM – 10:00 PM
Friday 6:00 AM – 10:00 PM
Saturday 6:00 AM – 10:00 PM
Sunday 6:00 AM – 10:00 PM

Office Hours

Monday 6:00 AM – 10:00 PM
Tuesday 6:00 AM – 10:00 PM
Wednesday 6:00 AM – 10:00 PM
Thursday 6:00 AM – 10:00 PM
Friday 6:00 AM – 10:00 PM
Saturday 6:00 AM – 10:00 PM
Sunday 6:00 AM – 10:00 PM

Explore our Mobile, AL Storage Units at Hillcrest Road

Self Storage FAQs

Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.

Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.

Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.

Indoor Storage Units: Located inside a building with hallway access.

Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.

Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.

Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.

RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.

Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.

Features and availability vary by facility.

Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.

Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.

Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.

Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase

Check your facility's offered features.

Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options

Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.

Resources from the Help Center

How Self Storage Works

If you've never rented self storage before, we're here to help.

Making a Reservation

Once you've found the right storage unit, you can lock in your price by making a free reservation.

Features & Amenities

Your storage needs are unique. Find out which features and amenities are right for you.

Moving In

Here's what you need to know to make the process as smooth as possible.

Customer Reviews

Overall Rating
4.8
379 reviews
Rating Snapshot
Select a row to filter reviews
October 22, 2026
Google Public Storage Brandon Cowart
Great place to rent from for all your storage needs ! The staff is very polite !
October 22, 2026
Google Public Storage Karley Leonard
Great place to rent for your storage needs ! Anna was very professional and polite !
October 22, 2026
Google Public Storage Eric Bryant
Great!
October 21, 2026
Google Public Storage Jamie Mccollum
Very helpful , pleasant, and secure storage buildings
September 15, 2026
Google Public Storage Marquez Fields
September 7, 2026
Google Public Storage Tanisha Davis
Melissa is such a beautiful soul! She was able to recover items that belonged to my mother who had passed away in 2020. My mother’s husband had put these items in storage instead of giving them to us. I’m so thankful for Melissa and her kindness for being such a huge blessing to me and my family today! ♥️
September 1, 2026
Google Public Storage Chrissy McKenly
First time using storage. The staff was friendly and helped me get the correct size. Completed the rental over the phone in minutes!
September 1, 2026
Google Public Storage Maryjane Dimarco
Moved from out of start. I was able to transfer from my NC location to this one. The process was easy.
August 25, 2026
Google Public Storage PhantXmBLXZE
August 24, 2026
Google Public Storage melissa hein
I made my reservation they called me back immediately and we did all transaction over the phone. I work until 5 and most places were closed I felt comfortable at night up there lit up at night
July 20, 2026
Google Public Storage Patrick Sullivan
July 3, 2026
Google Public Storage Shaiyan Wolf
Very dissatisfied with the customer service if I could give zero stars, I would. The office was never open during office hours. I was never able to return the lock that was given to me for a refund. The gate was always left open because it was broken and never fixed. I rented this place for a month while I was in the process of purchasing my house. After I had closed my account I was still charged. The customer service is horrendous. You can never get a hold of anybody on the phone. You have to go through a chat system to get anything taken care of and they really do not like to help you. The storage unit leaked when it rained and all my stuff got wet. For the amount of money you pay for a storage unit you would think they would be in better condition.
May 4, 2026
Google Public Storage brigit marceaux
1265 Hillcrest Rd Mobile Al location has been the best experience. There customer service is excellent. Over and beyond. I would like to give a shout out to this location property manager and team. Wish more company had people like you all. Thanks
April 20, 2026
Google Public Storage Eric Bryant
Awesome
April 2, 2026
Google Public Storage SarBear Deadhead
DO NOT USE THIS STORAGE!! I moved out on the 1st but business says I moved out on the 2nd and is still trying to charge me for the entire month $155. My grandmother's funeral is tomorrow so I've been so busy to try to move out since she passed away on Sunday evening. I've had this unit since 2020 it was originally $80 then has gone up and up since then to $155 a month. I've lived in another state and finally just came to town to help with my grandmother in hospice. Over the course of five years my unit has become covered in mouse dropping and urine with holes eaten out of boxes where they nested. With all the other options I would definitely use another company then PS. Very disrespectful and corrupt company. You can see the chewed mouse/rat holes in the walls.
March 17, 2026
Google Public Storage Catherine Reed
Mari was super helpful and had a very positive attitude helping me! Very well maintained units and great prices! 😊
February 18, 2026
Google Public Storage Davis Little
Melissa was very nice and helped me find a unit. Definitely reccomend!
February 13, 2026
Google Public Storage Tae Andrews
They sold my dead son death certificate in my kids information without me knowing
January 9, 2026
Google Public Storage Fernando Rengifo
Meghan was super helpful and super cool
December 22, 2025
Google Public Storage Robert Flanagan
Amazing property managers very helpful. Clean property and friendly staff
December 22, 2025
Google Public Storage robin mentor
Property looks great. Property managers were very helpful with securing a unit. Amazing place
December 8, 2025
Google Public Storage Kalee
Entire process was incredibly easy and straightforward
November 19, 2025
Google Public Storage J Sm
Public Storage have the best rates around
November 19, 2025
Google Public Storage Eevee
I signed up for 24hr access and was amazed at the lighting on the property I felt safe and secure
November 5, 2025
Google Public Storage Thomas Higgins
WE HAVE BEEN A CUSTOMER HERE AT PUBLIC STORAGE FOR YEARS. I HAVE HAD THE BEST CUSTOMER SERVICE AND NO HASSLE AT ALL WHENEVER SOMETHING IS COMING UP PUBLIC STORAGE KEEPS ME UP TO DATE ALWAYS
October 28, 2025
Google Public Storage Starla Hawk
this place is messed up and are rude. Do not rent storage units from them.
October 20, 2025
Google Public Storage John
I did an online rental and it was ready to go when I got there it went easy
October 14, 2025
Google Public Storage Russell Christie
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Melissa! Melissa is absolutely fantastic! From the moment I walked in, she was friendly, professional, and went out of her way to make the entire process smooth and stress-free. She took the time to answer all my questions, explained every detail clearly, and made sure I got the best unit for my needs. The property is clean, secure, and well-maintained — but it’s really Melissa’s great attitude and customer service that make this place stand out. It’s rare to find someone who genuinely cares about their customers these days, and she does. Highly recommend this location thanks to her!
October 9, 2025
Google Public Storage Jessica Poertner
Very clean property. Meghan is awesome and was very helpful when it came to picking the right unit.
September 8, 2025
Google Public Storage Regina Gilmer
The staff
September 8, 2025
Google Public Storage Darleen Hudson
I’m so glad I came across this storage facility yesterday!!! It’s convenient to Publix and many other places I shop. Melissa showed me around this awesome facility! It was the cleanest storage buildings I’ve checked out. Melissa was very in tune with my needs.
August 21, 2025
Google Public Storage foose delzak
August 7, 2025
Google Public Storage Tim Lewis
One of the best experiences I’ve had renting a unit. Customer service was fantastic. Meghan was able to answer any questions I had. I will be using this facility again.
August 7, 2025
Google Public Storage BriAnna Davidson
Meghan is amazing!!! so helpful and friendly!! she deserves a raise! 10/10 would recommend!!!
July 21, 2025
Google Public Storage Shanna Bethea
Clean and friendly staff.
July 21, 2025
Google Public Storage Jessie Campbell
Meghan is amazing! so sweet and very knowledgeable! Good see her for all your storage needs! Give that girl a raise! 💜
July 14, 2025
Google Public Storage Lili Rebecca Skinner
Meghan was extremely helpful. Recommend her 100%
June 24, 2025
Google Public Storage Paul Jack
Great storage site. Meghan is great.
June 1, 2025
Google Public Storage Sarah Moore
I mean it’s a storage unit and my stuff is locked in there and I haven’t had any problems with that but there are rats or other vermin that crawl around these things.
May 3, 2025
Google Public Storage Ashley
I spoke with Megan, she was very helpful and sweet! Great customer service experience!
May 1, 2025
Google Public Storage Ethan Drum
May 1, 2025
Google Public Storage Skkyler Drum
Anna was very helpful
May 1, 2025
Google Public Storage ZoidFN 1
Staff is always courteous.
May 1, 2025
Google Public Storage Steve Hillman
Best storage place on the face of the planet
March 26, 2025
Google Public Storage R
March 21, 2025
Google Public Storage taylor rymer
Very good rates, great location. Highly recommend.
March 14, 2025
Google Public Storage Laurie sessions
Meghan was so helpful to us.
March 14, 2025
Google Public Storage Shauna Snyder
Very clean property! The staff is always so helpful when I have any questions! Thanks for being so wonderful!
February 15, 2025
Google Public Storage Katherine Jackson
February 14, 2025
Google Public Storage Dusty
Good location and cheap rentals.
February 7, 2025
Google Public Storage Spencer Hanning
January 29, 2025
Google Public Storage Lisa B
December 11, 2024
Google Public Storage Ur mom Urbdad
November 23, 2024
Google Public Storage Matthew Smith
Anna was so professional, she is very knowledgeable and sweet attitude. I send everyone to this location for storage needs.
November 22, 2024
Google Public Storage Greg Bryant
November 22, 2024
Google Public Storage Nat Marie
October 1, 2024
Google Public Storage Christy and Travis Pickering
Anna is the best! Great customer service!
September 20, 2024
Google Public Storage Paizlie Haff
September 20, 2024
Google Public Storage Kayla Saunders
After having some not so great experiences with other storage places, I came to this location and met Meghan, she was very helpful, very nice. Great customer service. I will definitely be recommending this place and her to anyone that asks me for help finding a storage place. 10/10
August 31, 2024
Google Public Storage Aries Braboy
August 10, 2024
Google Public Storage Porsche Robinson
After a long week this week, I will say that Megan provided the best customer service this week for me. I really appreciate the best service ever. Highly recommend this location and this manager.
July 16, 2024
Google Public Storage Tammy Rapplean
Meghan is wonderful. Great customer service. Willing to answer any questions. I would recommend this location to all looking for storage.
June 17, 2024
Google Public Storage Kay Kay
In person customer service was excellent.
May 27, 2024
Google Public Storage Roger Rowe
Great prices clean well lit
May 17, 2024
Google Public Storage Jasmine Lamar
Great staff and nice facility
March 21, 2024
Google Public Storage Michael Rogers
Anna gave excillent service
March 14, 2024
Google Public Storage Tara Snyder
October 2, 2023
Google Public Storage Thomas Lissie
Anna is a great manager!
August 15, 2023
Google Public Storage Izzy Mikula
I left some college items here over the summer so I could move home to Pennsylvania for a few months. When I got back I was surprised to find out that my “climate controlled” unit was 90°, humid, and smelled like mold. Rats had also eaten through many of my boxes and destroyed some of my things. There was rat poop and pee covering the unit and even in a lot of my boxes. Unfortunately, I did not take any pictures inside the unit, where the insulation was falling from the ceiling (probably due to the rats). However, you can clearly see the droppings on the cushion in the last picture.
August 9, 2023
Google Public Storage Erin Jackson
The customer service representative I spoke with to purchase this storage was great, but I will never leave my things here again. I left my dorm items here over the summer thinking my unit was “climate controlled”. When I returned I had a mildewed futon full of baby spiders, mildewed boxes of decorations, and a mildew filled microwave. All of these things were completely clean when I left them there in May. Thankfully I paid the extra for insurance every month, but the climate control feature is A LIE!
August 4, 2023
Google Public Storage Christy Pickering
Anna is great!
July 25, 2023
Google Public Storage Lauren Coley
If I could give this place 0 stars, I would. Don't waste your money here. They ARE NOT CLIMATE CONTROLLED!!!! And they will NOT refund your money when you have paid online and show up to a run down, no air running, insulation falling off the walls unit. It was hot, muggy, and smelled moldy. Unit also did not have a light in it. The manager, Kyle, will never answer after you've paid (he answered every call before paying). It was not worth $10 let alone the $160 I paid for something worse than my attic. Vacated the next day and I get $0 refund for a falsely advertised service. As far as I'm concerned, It's a SCAM to get an easy $160, and their Customer Care Line doesn't care about any of it. UPDATED EDIT *After voicing my experience and dissatisfaction publicly, Public Storage has done the right thing and refunded my money. I will at least give them this, they came through in this way at the very least. I will adjust my rating to 2 purely because they did the right thing in refunding me my money.
July 3, 2023
Google Public Storage Hunter Smith
Our unit they gave us was full of fire ants, then we paid for climate controlled and the unit wasnt. If I could give no stars I would. I am having to sit on the phone trying to get a refund because this is a remote site and they are not able to do it.
June 26, 2023
Google Public Storage Always Goated
Anna was wonderful. Took me to see the unit which was clean. Helped me set up the app and got us ready to roll. No issues of falling insulation as I've read on other comments. Truly thankful 🙏 for Ms Anna and all her work. Will be recommending to others
May 1, 2023
Google Public Storage Victoria Bladorn
HORRIBLE customer "Service". They'll harass you to book a reservation and as soon as you do, you magically can't get in touch with anyone. I've been on hold over an hour with customer service, but sales will answer in less than a minute easily. As soon as I express dissatisfaction, customer service disconnected the call. The property manager doesn't answer. This is all remote access, essentially as in no one works on site, but you can't access your unit at any time? I was told I was getting a climate-controlled unit. Surprise, NONE of these units are climate controlled. It is mis advertised. I even went to the Grelot location beforehand to meet with an associate, since none work at Hillcrest, and it was reiterated to me that it would be a climate-controlled unit at Hillcrest. The location is NOT mover friendly, at all. It's very uphill and the roads are caved in. Very hard for a large truck to access and turn around. The mover's told me they always damage their vehicle at this location. I am glad I had a 10x20 because the other sizes entry way is smaller than a regular door and there is no way my items would get through that space; I am not sure how anyone's does. When I got there and realized it is not climate controlled, of course I can't get in touch with anyone. My movers are paid by the hour. Overall, very frustrating experience. I would NEVER recommend Public Storage or use them ever again.
April 27, 2023
Google Public Storage Ferrari Henderson
Very kind...
April 3, 2023
Google Public Storage Christina McKinney
Reasonably priced. Awesome staff, friendly service with a smile! Thanks Anna for all of your help, you have such a kind and patient spirit.
July 22, 2022
Google Public Storage KRISTIE SLAWTER-JACK
Professional and friendly service.