Great customer service from Nyrie
Great location. Kristie made the whole process. Thanks Kristie!
Great just like all the Public Storage Locations around here in Mobile!!
The location is very convenient in that it is near Taco Bell and a KFC. The staff here were very friendly and explained the storage selections available and they were clear on the cost. The lot appeared clean for the most part. The storage area felt like it would be a secure place to store things. This location continues to be as I have said before a very reliable storage facility. The convience factor is still very much a plus.
Nice facility, well kept and good customer service, very helpful.
Clean location. Great online rate!! Large units
Super professional , Super intelligent
Happy Camper
Completely helpful above & beyond
I can say they go above and beyond for you. They respond in a manner of time. It’s my second time with them . I will definitely recommend them to anyone. Excellent customer service!! It’s not just one person. I have received good service from all the staff that. I have came across. You all rock!! Kudos!
She was very nice and helpful
Professional and friendly service! Clean environment! Erin and Nyrie were great! Great location!
Very friendly staff. Made sure I had the space I needed
Kristie was very helpful. Made the whole process a lot easier than I thought it would be. I recommend anyone to public storage.
Customer service is very good. Thanks Nyrie
A plus location. Very nice staff clean facility
Erin is the best!!! She makes sure I’m well taken care of every time I come to store my items and etc. Also, she has a great personality and always gives the best service as well!!!
Erin did a great job! Very friendly
Wayne has great customer service and very nice and polite
Ashli was amazing. Answered every single question I had with confidence and helped me into the right space. Highly recommend going to see her.
* 3 months in and still no complaints. Great customer service. Piece of mind knowing my valuables are safe and secure. *
Ms Ashli and Nyrie are fabulous. Very knowledgeable about the units. Answered every question I had like a BOSS. Public Storage takes pride in offering you no hassle storage with confidence. Highly recommend them.
Clean and secure storage spaces at great competitive prices.
ANOTHER great location for the semmes area
They went up on the price of the unit without a notice and when we went to collect our stuff almost every thing was ruined by the water getting under the door because it didn't have any stripping to prevent water and leaves from washing under the door causing most of our furniture and clothes to mildew. Also it doesn't have a curb high enough to prevent all the water that runs down the hill actually funnels into the units. This is the kicker! We thought maybe we could get rid of some of the mold smells but then we find that almost every box and piece of furniture had been urinated chewed on or crapped on by mice or rats. It was infested with rodent evidence. I will never forget this experience and how much we lost do to lack of property management.
Thanks Nyrie for the curbside service. Very good customer service.
My experience was delightful. Miss Nyrie was very professional. She was able to take care of all of my needs and concern. She was very professional, very knowledgeable. She was able to answer and explain all of my questions, that I asked her very thoroughly and completely. She was also able to multitask! When other customers came into the store, she was able to continue work with me and also take care of the other customer needs. I would recommend this facility to all of my family and friends! Moving, packing, and finding the right Storage facility can be stressful! Miss. Nyrie made me feel relaxed at ease doing such a hectic time in my life! When I left Public Storage facility at 5010 Moffett Road, I felt that my personal items would be stored in a safe, secure place!
Thank you Miss. Nyrie for being so helpful, knowledgeable, professional, and a genuine, caring person! I really appreciate having great customer service .
Ashley was very kind and helpful!!
Ashley was beyond extremely helpful. I’m a very thorough person and with every question she had the answer or solution. I had three reservations on stand by at other facilities to see. I’m so glad I ran across her. I ended up canceling the other facilities. I’m most definitely confident I made the right choice
Ashli was very helpful and made the process very quick. Great costumer service.
Erin was so helpful with helping me find the right unit to fit my needs she definitely has excellent customer service
Ashli and Nyrie were very helpful and answered all my questions thank you ladies
Nyrie was extremely helpful and has great customer services. My experience here was very smooth
Nyrie was a great help , very friendly service , and very helpful, she deserves a raise. I’m very appreciative
Nyrie was awesome 10/10 will be recommend friends and family great great customer services
Nice clean gated storage no complaints at all !
Well.... I had the most awesome experience with Ashley. Her customer relations was 2nd to none!!! Thanks Ashley
Im use to doing everything with them online as I dont live in mobile anymore but since i was there i decided to go in and pay this month's bill. They had no change on hand had to go get change in order to make payment. Very inconvenient yet for the most part all my items are in tack and can access the gate right from my phone prices were fair at 135.00 monthly now my Rent for the unit is being raised to 187.00 monthly haven't been able to get in contact with anyone as of yet to find out what the price raise is about..
Ashli was kind and generous. She answered all my questions and helped me through the rental.
Great customer service Nyrie thank you for helping with my story needs.
Thanks Nyrie great customer service.
I visited this location today and was helped by Ashilli who was very helpful and made my experience super easy!
Nyrie helped me out really good and I love space that we have !!!
Nice staff and easy to work with
Mrs. Ashli and Mrs.Nyrie was very helpful and patient me because I had to come back 3 times because of my paperwork. But they was very kind and funny.
Nyrie, was a amazing help, super nice. And I felt really comfortable talking to her and she was very professional. The staff is awesome.
Employees here are very respectful and helpful. They actually personally showed me where the unit was and how the gate operates!
I just purchased a unit at public storage . Then property manager was extremely nice & helpful in every way . I would definitely recommend this storage establishment. Go see the property management Nyrie she will take care of you.
They made me take a lock I have no use for
Ms. Nyrie administered excellent customer service, professionalism, and was extremely knowledgeable in assisting me with my move-out. From day one, Nyrie was always friendly, and extremely helpful. I will definitely contact Public Storage again for my future storage needs....mainly because of Nyrie. She is truly an asset to your company.
great safe clean units!!! And Mrs. Ashli was so helpful and polite. Highly recommend 5010 Moffett rd public storage!!!! Ask for Mrs. Ashli if you are having any trouble!!!
Ms.Nyire was very helpfully and friendly today she explain the difference between the storage space. I would recommend public storage to family and friends.
Ashli is super friendly & very helpful! Great service! Thank you Ashli!
Great customer service and very fast.
Very nice customer service Nyrie.
Some things in my temp controlled unit were destroyed by termites. this incident was a revelation to this companies lack of regard for customers that arent just making payments.
Ashely was great 👍... broke everything down so that understand everything!!
Thanks Ashley for helping me find the perfect unit!
The Sales Representative Ms Nyrie was right on point, she explained everything from beginning to end all the way to an explanation about the insurance and why you need the insurance there on the storage unit. Her expertise was refreshing to find someone so dedicated to their job to go up and beyond the expectation of a person in that position. I would recommend public storage to anyone and especially send them to Ms. Nyrie location there at Moffett Road great work young lady thank you. Batman 007.
Amazing staff so helpful. Will definitely recommend to friends and family
Nyrie was excellent. when we arrived at the storage, there was an issue with our storage unit where an also new customer had moved into our unit instead of the one they were supposed to move into. She quickly resolved the issue. She allowed us to start moving in while she re-did the paperwork so we wouldn’t have to wait. This was a very quickly and pleasant process.
I received great service from Ashli today getting my storage unit
I just reserved an RV spot at Public Storage, 5010 Moffett Rd.
Ashli was so helpful with showing me the space and making a change. She answered all my questions patiently, with friendliness and smiles. I left knowing my property was in good hands. Thank you, Ashli!
Ms. Nyrie was awesome! She made sure I had the right size unit to store all of my belongings.
Thank you for your friendly service Nyrie.
Nyrie was very helpful and friendly!
They where amazing help me very well. Great place and trustworthy. Also very patient and answered all my questions. I’m very thankful for this well ran business!!!
Friendly and safe place. Secure parking for cars and RV's.
Highly recommend for items that don’t need high ac but rather room temperature…
Public Storage is a horrible corporation to deal with. I have owned 2 RV's, been in same storage spot for 11 years. Original owner was magnolia, never had any problems. Magnolia raised rent 1 time in 9 years. Public Storage purchased about 2 years ago, been raising the rent since. This month, raised another 45%. This is double the rent in less than 2 years. The orange people have officially run every RV and boat out. Don't waste your money.
Great Service!! Erica was so sweet and was overall so helpful!
Erica and Irene have great customer service would recommend!!
Customer service was very good. Nyrie was very nice.
Spoke with Irene about a unit and she was beyond helpful. I asked a lot of questions and she answered all of them!! ☺️
I recommend this place Erica was very helpful and very sweet