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Public Storage Self-Storage Units at 4253 Government Blvd, Mobile, AL
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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10'x15'Online only price$ 24/mo
Parking 10'x15'- Uncovered parking
$ 24/mo $32Best Price Label
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5'x5'Online only price$ 34/moSmall 5'x5'- Outside unit
$ 34/mo $45Best Price Label1 unit left! -
5'x7'Online only price$ 35/mo
Small 5'x7'- Outside unit
- Drive-up access
$ 35/mo $46Best Price Label
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5'x10'Online only price$ 46/mo
Small 5'x10'- Outside unit
$ 46/mo $61Best Price Label
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10'x6'Online only price$ 52/mo
Small 10'x6'- Outside unit
- Drive-up access
$ 52/mo $69Best Price Label
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10'x8'Online only price$ 58/mo
Medium 10'x8'- Outside unit
- Drive-up access
$ 58/mo $77Best Price Label
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10'x10'Online only price$ 70/mo
Medium 10'x10'- Outside unit
$ 70/mo $93Best Price Label
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10'x14'Online only price$ 94/mo
Large 10'x14'- Outside unit
- Drive-up access
$ 94/mo $125Best Price Label
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10'x15'Online only price$ 95/mo
Large 10'x15'- Outside unit
$ 95/mo $127Best Price Label
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10'x20'Online only price$ 121/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 121/mo $161Best Price Label
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 562)
Kristie is a wonderful employee you should hire more Kristies
Wonderful service Kristie was amazing and helpful she did not disappoint. She listened to me vent and allowed me to vent! People like her are a great asset to this company!
Christy very good to deal with goes above and beyond to help
Came here to get some info about renting a unit and a lady named Kristie is the one that helped me out and she was super nice, very professional, helpful and actually had answers to my questions instead of playing dumb and acting like she would have to ask and get back with me like I have had issues with at other self storage facilities. Lol so very happy with the customer service I received at this location!
Thanks Miss Kristie, for fabulous customer service today!!!
Thanks Kristie.
Kriste was awesome with my move out. She knew how important to me it was to have a smooth exiting process and she took quick action and made sure it was done properly. Thank you!
Kristie has great customer service and really explained every detail of all the paperwork when I opened my unit.
Thanks. Kristie . Made my storage experience easy and fast.
Kristi is a very helpful and professional customer service rep. She was really on the go when I was there, but she was still prompt with her assistance, and very friendly. Plus, the facility was clean and well kept. Would definitely recommend.
Kristie was very helpful and professional. I am to the storage business and she was willing to share her professional knowledge. Thanks Kristie you were great!
I was trying to do online rental and kept having so many problems. Kristie had me swing by and do the rental with her and had me in and out in no time. She was so professional and so friendly and that means so much these days. Thank you Kristie.
Kristie and Michael gave excellent customer service. Explained everything and answered all my questions. Will definitely use again when needed. Thanks guys!
Thanks a million for Kristi making my experience nice and friendly
Kristie was extremely pleasant and helpful!
First time there and I was very pleased with the customer service. Kristie was super helpful and I'm glad I chose this location!
Great customer service
Michael and Christie are great! They made the reservation and access so easy.
Kristie was extremely helpful with explaining payments and assisting in all the issues I had
I think it's bull that they charge you a whole month even if your stuff isn't in there whole month they don't prorate and they tack on high fees from the previous month even if they give you a credit that precious month you have to pay it back the next month. You never can reach anyone at the location and if you do have someone calling you back it's customer service This has been the worst storage place I have ever been and the first storage that doesn't pro rate. It's ridiculous I never use them again.oh let's not forget they will still try to auction your stuff off even if you get caught up for being late.
Ms Kristie was amazing
Ms.Kristie was the great! She made my experience with Public Storage very pleasant. The whole transaction went smooth and quick. I was in and out in no time. I have been renting from this location for about 4 years and out of all of the workers I've had contact with Ms. Kristie and Ms. Irene are by far the BEST two!!!!
This public storage is located right off the main road. It was so easy to set everything up online all by my self. They offer insurance so that is really convenient. I rented the one that I needed and the instructions were emailed to me. When we got there everything was just as it said in the email. Our unit was clean and ready to be moved into! I did have to call the office to verify my auto pay. The lady that answered was extremely helpful and nice. They have great customer service at this location. Over the phone she recommended that I use the app. You can do all sorts of things on the app. The app is really easy to use and is very convenient. Hope you find this review helpful. If so please give it a thumbs up! 👍
Horrible just horrible
The service was great and the facilities were very clean. I loved being able to use the Mobile App, it was great. I will definitely use them again.
Miss Kristi made the process of getting a storage unit as streamlined as it could be. I appreciate that she always seems to have a smile on her face; and is clearly just a friendly person in general. Customer service 10/10
Ms.Kristie at the Government Street Public Storage is really a great person that has gone out of her way to give great customer service to me and my family...She gets ✨️✨️✨️✨️✨️✨️✨️✨️✨️✨️ from me💯💪🏾
Kristie was very helpful
Kyle is very helpful. He's at the Grelot road location. He had to work these locations by himself!
Awesome customer service from Mr. Mike
Ms. Kristie at the Government Blvd store was so Awesome when I first came in She was New but didn’t show it. Asked for help when she couldn’t get it done hung up the phone and took care of my Storage needs. It was an Honor and Great doing Business with Ms. Kristie. Everything she did was Beneficial for my Needs.
Where to begin? I'd give 0 stars if I could. And before management comes on here and comments their generic "Were sorry for your experience, etc" let me just say these issues were brought to their attention repeatedly. For starters, when I moved in the neighboring renter had belongings overcrowding my space. It was so extensive there was actual damage done to the dividing wall. It took over a month for them to resolve the issue. I had to call them every week. Their first solution was to move me to another unit where I'd pay higher rent. Seems like an awful lot of work and inconvenience for THEIR problem. Their prices for a non climate controlled unit are ridiculous. I was a month ahead on rent and upon move-out, denied my refund. I also found upon move out, droppings and spiders in my unit. So who even knows what got in there due to their negligence and probable lack of pest control. Will never rent at any public storage location again.
Kristie and staff was amazing with help me with my questions and storage needs.
I stopped by to ask a few questions and check out the sizes of the units and Mrs. Kristie helped me out tremendously! I got all the answers I needed in a professional but personal manner.
Kristie was very professional and helpful with the process. Would recommend to anyone!
Kyle was super helpful with getting me moved in!
Easy access, not crowded and the place is clean. I have no complaints.
I Thank You Mrs Donna At The Government St Location she is always very helpful and patient with me as customer if I was her supervisor I would give her a raise and a customer service Award Thank you You keep customers coming back for more Great Job
Dealt with Jarvis and he was incredible and very professional
Quick and easy to get.
Donna is awesome she is very tentative.
Donna is great at her job.. she's helped me get my apps set up and reminds me each month not to be late.. customer service is great..
Wonderful customer service. Thank you donna
Wonderful and friendly customer service.
Donna is amazing 🤩 clean units and grounds. It’s hard coming across great customer service and Donna was on point. She answered all my questions and helped me figure out the size unit I needed. Again thank you so much.
Ms. Donna was awesome!! When I arrived I rented a 10x10 area. After starting to unpack my items I noticed that I needed more space. Ms. Donna helped me get the correct space I needed for my items. The only reason why I gave 4 stars is because none of the storage units are climate controlled. Ms. Donna did search other Public Storages in the area, but non had climate control for the unit I needed.
These folks were great help when I moved from Texas and had some major problems with getting a storage space. They went over and beyond. I will be forever grateful.
Great friendly staff Donna is amazing very helpful and cleanliness
Ms. Is a wonderful person and shes helpful
Donna was great helping me set up the App no more entering gate code..Great Customer Service
Great customer service
Had to get a unit while living on the other side of the country. No issues getting into one. I moved my move in day up with no problem. Jarvis was working the desk and was very friendly and accomodating.
It was a quick an easy process she worked diligently to make sure I was pleased with my unit she has made my life easy an complete do I can rest easy at night impeccable service. Thanks Donna T
Donna was very nice and professional
Hi I rent a storage space in mobile the manager Donna is friendly and helpful great conservation with her and really helps you with you're needs of the storage spaces...Ivy
We used this facility to store furniture for a few months. My son went to pick up the items out of the unit and put a couple of old mattresses by the dumpster there were several other items of furniture had been placed already. Understandably the woman at the facility called my mom and said that we need to remove those items. My son drove an hour back to the facility and removed the mattresses he had put there. It wasn’t long til my mom got a call from the woman at the facility saying we left the other items there. My mom tried to explain that the other items were not ours, and pretty much got talked over and blessed out by the woman. I tried to call the woman and explain the situation to her. She didn’t answer the phone. Shortly afterwards my 75 yr old mother gets charged $75 on her card for not cleaning up other people’s junk. I’ve used public storage in other places and got good service. Apparently management of a storage facility is more than this woman can handle. Sadly unprofessional.
Staff is friendly and accommodating. It's is however limited access (not 24 hour), but you can bring you own lock; you do not have to buy one from them as they charge $20 for one it's rediculous.
Great people and safe place to keep your things
Nice friendly people..very accommodating.
Great Customer Service
Dont get me wrong the property manager at all public storages in mobile al are amazing they are a family and will help every way they can but the DM over mobile she is a different story. She talks to you like she is better then you and trys to be little you in front of other employees she is unreasonable and even if you have proof she is wrong and at fault she will never say that she will always make it some how your fault. I really dont think she should be anybody boss. It really goes to her head. She expects the property managers to do her job. Cheapest rental property managers to get rid of everything that customers leave at all cost it's almost like you might not have a job if you leave stuff on the property that you can't get in the dumpster she will not get a vendor to come pick anything up. She acts like it's your job to take that heavy stuff up by yourself and put it in the dumpster
Nyrie and Christy are the best in the Buisnass!
Michelle is great she really tries to save you the most money
Cool
I would like to take the time to Thank Michelle for all the help she has given me when I was tryin to decide what size unit I would need for all of my things. I'm glad she suggested a few boxes that I could purchase from yall to help with storing my things. Michelle was very friendly & extremely helpful! Thanks again!!
Michelle is great she made me feel like family even with covid19 she was wonderful everyone who works with customers should have the same personality and attitudeshe does
Michelle is great the customer service here is amazing thanks
Michelle was very polite and helpful.
Michelle and Amber are great if you need a unit come here they are the friendly and helpful
Michelle is very friendly and very helpful.
So helpful, and convenient.
Jarvis has made our experience there incredible I’ve never seen someone take their job serious and entertain their customers all in one he has truly made our day
Wonderful, friendly customer service. Top quality!!!
Clean
Anna was AWESOME!!! The Definition of Customer Service! She helped me with getting the proper amount of storage space, had an excellent attitude and great sense of humor. She really made the process easy. God bless you and thank you for the EXCELLENT service! I'll definitely recommend
I had a great experience with stating up my storage. Anna was very nice and helpful. Thank you!
Jarvis was very helpful and patient with me and my household
Anna was awesome! Great customer service!!!!!!!!!!!!!!
The staff are very nice and explain everything to you. It is also a great place to store your stuff. I would recommended this place to everyone.
Fantastic customer service
Great staff!
Property personnel are great!
Well come back if I need to. Great people!
The customer service amber provided was awesome she helped me find the perfect unit for my things at a great price i am very satisfied.
How big or small are the rooms and are they climate controlled
Great customer service I really have enjoyed my experience with this company.
Anna and Amber where amazing!
Customer service was outstanding!
I had a good experience Amber was very helpful
Ann specifically has been extremely helpful. I work out of town months at a time as well as a busy schedule when I’m in town. She has always kept in touch, given me any updates, & checked in on me offering help time after time. Best customer service I’ve dealt with in a long time.
I came in today to rent a unit, the service was excellent! Wayne was very helpful in making sure I knew how to work the lock and the gate! All of this was new to me!! Thank You
Very helpful very professional awesome service!
Michelle was EXCELLENT, she went over everything and made sure that all my questions and concerns were answered
Staff is awesome
Very polite and helpful
Excellent service. So Happy . Great price.
Was an awesome experience. Both ladies, Anna and Michelle, were really helpful and awesome!!!! They explained all the requirements and were extremely polite!!!
I am so happy to find a facility that is really concerned with my needs. One representative Anna was so helpful and sincere. I am telling all my coworkers of this excellent location and awesome customer service.
Secure
She was very informative, nice, pleasant and helpful when I needed it the most!!!! Thanks!
Michelle was fantastic and professional in my dealings with public storage. Great job
Anna is completely awesome. She walked me through everything and gave suggestions and tips for feeling more comfortable about storing my things. VERY pleased with their customer service and the property is clean and neat!
The young lady that was at the facility, ANNA, was the sweetest most helpful person I have ever had the pleasure to meet. Not only was she nice she went above & beyond to accommodate me & make sure I got the best deal for becoming a first time customer. If you need a storage unit call them & make sure you ask for Anna!!
Great people and clean
Very very nice and helpful
Amazing!!
Michelle showed me good customer service
Mrs.michelle was awesome
Shay was amazing!!!! She helped me with everything!
Anna was super friendly and helpful! Very organized and well maintained.
Highly recommended all the employees are so cool and Michelle goes above and beyond when it comes to customer service. Tell her I sent you
Shay was awesome. She made my storage experience great. I probably got on her nerves for the many times I called 🤣but she never showed it. Thanks a lot!!
Excellent service.
Professional friendly service from start to finish we're saying
Really helpful and pleasant attitude
Michelle is amazing! She is thorough and polite... you won't regret using their services.
Sherrie was the best she had great attitude and was very kind
Shay was awesome and customer service was wonderful.
Service was excellent
Michelle was awesome!! She was very informative and kind! I would recommend anyone who’s looking for storage to stop by and see Michelle! Keep up the good work!
Wonderful experience the attendant was very helpful and her name is Michelle
I really love the service that Michelle and Jarvis gave me today if I can get them at 20 Stars I will because they gave me great service today so I will recommend other people's to come to Michelle and Jarvis
Michelle was great at helping me find the cheapest unit for what I needed to store
Very nice people they work with you...
Cheandra 😊
Lachandra and Anna were great!! Excellent customer service :)
The customer service was very friendly she was very pleasant and willing to help thanks Michelle great job
Loved the service. Very fast and polite. Chandra was awesome!!!
Chandra, Anna, and Jennifer did a great job getting me into my unit and their customer service was unbeatable! Thanks, y’all!
Great service!
Great staff
The ladies that helped me were great & very helpful and deserve raises.
Chandra and Anna are very nice ladies'easy going and professional.
Chandra was a great help!
Such a beautiful experience
Chandra gave excellent customer service would not let me rent until I viewed the unit.
Very sweet young lady that assisted us on yesterday.
The staff have always been pleasant every time I have to go into the office. They greet me with a smile, get me taken care of and I'm on my way. Area is always quiet and clean
The ladies up front are so cool and understanding. I appreciate their help!
Excellent Service, Friendly, Fast, and Easy...
Really clean
Yes they were great both ladies were very respectful helpful and it was a pleasant experiential you Chandra ame Anna and God bless
Very sweet and helpful employees especially Mrs Chandra they are also very clean and respectful
Love them
Anna is the most awesome person she helped me with everything i needed help with and she is such a joy to be around
Very nice and thorough personnel.
Excellent service from very qualified staff
the lady worked with us on everything very nice
Mrs chandra was the best customer service representative i will be driving 45 min every month to pay my storage bill in fl cuz its less of a hassle. She updated my info for me when i been asking repeatedly for my store to do it. It dnt help that my store has switched companys a few times int he past 2 years. Thanks mrs chandra.
Awesome staff Great location
Great customer service and excellent prices . Anna was very helpful with getting me into a unit.
Chandra and Anna are awesome and deserve a raise. They and answered all my questions and gave customer service.
Great managers
Always very polite
The office staff was super helpful, even when I had to extend my time in the unit because my closing date was pushed back on my home.
Great service! Had me square away in a matter of minutes!
Chandra well very great to us and public storage well get more service from me
Chandra was awesome! Great customer service best deals
Customer service is great and they are quick when it comes to serving you.
Very clean facities
Ms.Chandra is great. She gives great customer service Everytime I go in. She is very consistent with calling me each month with a reminder call. Great customer service from her and Ms. Tracy
Staff is very nice. Easy access with code to your unit
Very nice place to store your stuff, the staff is very nice, and helpful. I will give them five stars....
Love this place always greeted with a smile. Love the staff always helping me
Chandra gave great customer service!!!!!
The manager is so helpful. When stressed, i believe she has a way of calming you.
Mrs. Chandra Bullard was very helpful...I really appreciate her professionalism!
Great service from Jarvis and Chandra, thanks guys!!!!
Good place. Safe place.
Chandra and Christy gave great customer service. GIVE THEM A RAISE NOW!!! 😀
Lachandra was great with excellent customer service
Chandra have excellent customer service and showed me the correct size unit that I will need. I would recommend this location to anyone who needs a storage unit.
The workers were very helpful
Management is great
Shandra provided excellent customer service very knowledgeable and helpful. She is so sweet she took time out of her day to bring me some ice cold water.
Chandra and Heather were very helpful. We talked to Chandra on the phone and she was able to answer all questions, and then when we got there Heather walked us through getting the promo price and all leasing info!
Great service.!!
Chandra was very nice and helpful ☺
Sherrie was very helpful & pleasant.
Great and awesome people. Made everything easy
The girls that work there are great. Very helpful to my family with being new to the area. Thank you for everything.
Best and the fastest
Chandra and Heather did a great job.Chandra was very helpful and answered all my questions.
I love it she was awesome
Nice quick friendly
Great office staff! Very pleased with my visit there, and I love my unit!
Sherrie/Chandra was very professional people to work with.
Sherrie was great. Very helpful.
This was such a great place to store items. Chandra and Heather were always so helpful and worked with me in every way during my move from Mississippi to Alabama. I would definitely use them again and refer them to other people.
Great place for storing your property.....
Chandra was so super nice and very accommodating..I give her personally 367 stars..
Unit was dirty
Tracy and Chandra gave great customer service. Tracy was very outgoing as well as Chandra. Both ladies answered all my questions.
Chandra provided great customer service and answered all my questions.
Everything was excellent! Loved the service!
Chandra and Tracy gave great customer service.
the customer service at this location is A1 the staff is very professional Chandra is wonderful I do recommend this location
The service was awesome and quick.
Great Service!
Heather and Chandra was very nice and polite
Chanta gaveta great customer service.
Chandra and Tracie were great.I thank Chandra for her helpfulness and kindness.
Lachandra am absolute joy! She greeted me with a smile and explained everything in detail on the contract. I will definitely do business with her again!
Great customer service! Heather was very knowledgeable, helpful and patient. I would recommend Public Storage to friends and family.
The service was fast and I had great customer services very polite and professional
The guy in charge was really cool, and helpful. I was also able to get my storage unit with relative ease.
Great!!
We had great service today.
Great place to store your things, good location, save, and Chandra and the rest of the team we have met are great they will go out of there way to make sure you are happy!!!
Good place to rent
Chandra gave excellent customer service
Great Services Friendly Staff and Nice Prices
Jarvis was very polite and very professional in taking care of setting my storage unit up. Great customer service in a timely manner.
Chandra was great. Customer service was great
Chamdr was the best
Good
Great Customer Service Ms.Shay was a wonderful help very nice person. But only problem I had was we had to walk to view the unit. Why don't they have golf carts to ride on to view this units. It too hot for someone to have to walk to view several storage units. So I strongly suggest that they take it into consideration to make it easier for the customers to view a storage unit.
Great customer services an very clean property!!! Thanks Jarvis
Chandra and Shay gave excellent customer sevice
Very nice ladies! Both Chandra and Sherrie were very pleasant! Took time out to help me! Very knowledgeable and have lot of patience!!!!!
I came in with questions about my bill and Sherrie and Chandra were very knowledgeable and friendly. They didnt make me feel as if i was bothering them.
Sherrie was great. She was extremely helpful
Sherrie was very helpful. I needed her personality.
Great service and so friendly! Explained everything and rates are GREAT!
The person who assisted me was a lady named Mrs shundra. She was very professional and very nice and courteous. She handles customers very well made. I think she is perfect for your comapny. Keep up the good work Mrs shundra.
I am so sorry to hear that Laura is not with public storage anymore. She will be missed😥 she always kept a very clean location and was a blessing to her customer's.
Shay make you feel very comfortable with your service.
Love the property and ms shay was great😃
Great store, great service, love Laura!
Laura is a very nice a sweet person she is awesome
Mrs. Laura was great help...... She help me with everything from start to finish .. She has a great spirit...
Great service from mrs Laura
Helpful assistance
So friendly and helpful!! Needed one last minute and they were able to get me set up!!
I want to Thank Ms.Laura for a great professional job she does always polite sweet kind generous and pay close attention to detail when handling customer. I will always come back to that location only just because of the outstanding Ms.Laura she is a Blessing to this company and to many customer she have provide a great service too. Sincerely Pastor Albery Small ps.keep up the great job.
I had used Public Storage before and had been very pleased. This location went above and beyond my expectations though. Ms Laura was courteous, helpful and professional. I would highly recommend this location. Warmly, Michelle Anderson
Excellent service. Very nice and helpful!
Awesome customer service! I never had a single issue with getting into the facility, my storage unit, or safety. Public Storage is a very convenient and budget friendly way to store your personal items. Shay and Laura were both very helpful and friendly! They were able to answer all my questions. Above all, the staff members are personable. I'll be using Public Storage again in the future!
Very very spectacular service!!!
Great service! Ms.Laura makes you feel very welcomed!!!
Great manager! Very friendly and knows her customers.
Grate place to rent from Mrs laura is wonderful....
Good customer service
Very nice service easy to deal with
I really had nice service and great help thanks a lot😍😍😍
Sherrie was incredibly helpful and efficient in helping us find what we needed.
Sherrie was absolutely amazing. Very sweet and very helpful.
This was a excellent place to do business i would recommend. Anyone to this place contact Miss Laura shes the BEST💯💯💯
Laura was very helpful, courtesy and made sure I had everything I needed so I would not have any issues when it comes time to move to personal effects into storage.
Shay was absolutely fantastic. Great service and attention to detail. Promote her!
I would recommend this property to anyone. Excellent service Laura. Thank you.
Laura was the person that helped me she was excellent and very helpful
Laura was so nice and patient. There was another customer waiting to purchase a storage unit and she asked that he wait a moment, and she will be done in about 15 mins. The guy seem a little inpatient and in a hurry, she then said give her 10 mins and she will be right with him.I felt like she was giving me the up most customer service experience and I'm sure she did the same for him. I know it was worth his wait. F.Y.I She was done with me in 10 mins! She rocks!
We had a very good experience with Mrs. Laura
I'm so glad I came here. Mrs Laura answered all of my questions. She explained all of the charges and how the unit works. She let me know about specials and saved me a lot of money.
Shay did a great job. I will come back.
I really had a great experience customer service was good & very knowledgeable Shay helped with all questions & concerns....
She was a very sweet woman and excellent service I love her
Was very knowledgeable and kind please don't loose her.
I had great service would recommend this spot to everyone I know
I found both Laura and Sherri to be an absolute pleasure in dealing with my needs and answering all of my questions. These two not only made me feel that my personal stuff was safe, but also like it was going to be under their watchful eye. I am so very pleased and also confidant that my things are safe from any harm.
My experience was awesome laura was fantastic great sales Lady i recommend this storage
Great
I love the staff they are so sweet and go above and beyond to help and the grounds and units are great. I only rent from public storage cause I know what Im in for. Thank you for everything. ❤❤
Mrs Laura and christy was very polite and very informative. They worked with me and made sure i got the space that i need. Very good service.
Ms Laura was very helpful and very Nice to us and I just want to say job well Done and Thank you keep her she's Good
Very helpful and polite.
Laura has taken time and gone out of her way to serve us. I can recommend this facility for your storage needs.
Ms. Laura is such a wonderful person. She is always so very kind and patient with me and my family and she always calls if anything happens with my storage. She is a God send.
Best service. I really appreciate all her knowledge and help in getting a storage unit.
Good services my second time at this location
Great service. Clean facility and honest personnel. Definitely a location to use for storing goods.
Ms. Laura is Great! The day I came in to get a unit, I was kinda down but after a good conversation and her excellent customer service she made my day... You never know what ppl are going thru and how you can help
My experience with Ms. Laura was awesome. She was very helpful, polite, and kind. She is truly a great representative of this company. I will highly recommend this company because of her!!!!
Terrific customer service!!!
Very welcoming and professional, great to do business with.
Thank you Ms. Laura. You are an angel. We appreciate the excellent customer service and your bubbly personality. Stay blessed.
Excellent service. Laura is the bomb!!!
Very nice and clean
Great service, Laura is the Best!
Laura was absolutely fabulous! She has the best customer service skills that I have encountered in quite some time. I feel confident that my personal items are safely tucked away while in her care. For excellent satisfaction check out the crew at Public Storage!
Hi I am retuning customer and really received excellent service today December 31 2015 from Laura .
Laura is the best!
Shay was awesome and got me the best deal and unit that fits me.
Great customer service and very helpful on any questions. Also very thorough on all information given. Manager that helped me was Shay!
Very pleasant and friendly.
Love the location, super clean and very friendly and helpful staff. Would recommend this location to anyone.
Ms. Laura is a very patient and strong individual with great customer service skills! I recommend public storage for all your storing needs. Thanks Ms. Laura for being so kind!
Laura was very friendly and informative about the unit. The property is clean and neat. I would recommend this business to others.
She was awesome! Very sweet and helpful
Customer service was good..... And Shay did an excellent job providing me with everything i needed!!!!
Best service in Mobile. Thanks Laura. Customer since 2000.
I have been a long time customer with the facility at 4253 Government Blvd (since 2000) and have always wanted to express my thanks for all the help that Laura has been for all these years. She has always been very helpful to me and other customers by going beyond the call to make sure everything is right. Your company should be proud to have such an exemplary employee.
Shay had excellent customer service
Great place!
Laura is very thorough and knowledgeable. She helped me get setup to move in on the same day! Wonderful! Laura is fun and pleasant. I am looking forward to being her tenant.
A very great service, and a wonderful person. Just loved her. God bless her.
excellent service
Mrs Laura had the BEST customer service I've ever experienced. She is so nice and was super helpful in all my needs! 5 Stars for sure! I will do business here for now on!
A very great place to rent from and the staff is very nice
Laura Was Absolutely Amazing,this is my second back at this location,She's so helpful and thoughtful Then and Know..God Bless Her..
They give great services and have good attitude #thankyou
Miss Laura and her customer service skills are excellent. I love this property and she is such a great pleasure to work with.
Please to have been served by family from New Orleans, La. Excellent service.
Thank you Shay for the excellent customer service you provided today. You were friendly and very helpful.
Laura, the on site manager, was excellent from start to finish. I have used public storage in many cities across the US and this is by far the best experience I've had.
The service was really great. That's how I rate a business. How people talk and treat you is the top thing
The service was great very pleased with the location and you can't find a better person working at your ps. Thanks Laura for all your help.
Laura was awesome! She provided amazing customer service.
Five star service, both young ladies are helpful and knowledgeable. Highly recommend!!
Great service and super friendly staff.
My experience was excellent Ms.Chandra was so nice and polite and the other Lady was also I give it a 100 if I ever have to come back this will be the place and thank you all so much and Ms. Chandra u get a high 5 thank u
From day one Laura has been the most helpful and courteous ever. She has made using public storage a true joy! When ever there was a problem she was always on top of it and solved the problems in no time. I would definitely use a Public Storage again if Laura was your manager! Bob. McKeand
I've rented storage here twice....Ms.. Laura is awesome. She is the reason why I came back a second time...and I've moved on the other side of town. I've moved to Georgia and need storage. I'm hoping the customer service is just as excellent as it is in Mobile, Al.
Awesome customer Service....
Great service, great personality, very helpful, Thank you so much laura
Laura was a joy to talk to; knowledgeable, great personality and make me feel welcome.
Thanks for all the help very best experience im really happy public storage was here to help i would recommend them to everyone i know im so thankful i love yall
the associatses always have sweet dispositions and r very patient regarding my prevelent late charges
Laura is amazing an very knowledgeable
Mrs laura& shay are great people, &great service.great feed back.
A blessing in disguise. Laura is a godsend. The facility was clean, well cared for and accessible.
Laura was excellent. Very helpful
Laura was so friendly, knowledgeable, and helpful. We chose this location because of her. Compared to other units that we called she made us feel more welcome and trusted. Thank you Laura!
Laura was wonderful and very helpful. I will recommend using Public storage.
Laura at Public storage was very helpful. Nice, have a lot of knowledge about her job.
Wonderful customer service i really appreciate the service very friendly nice and helpful
Very professional, friendly. Shay is great!!!
Have been using public storage for over 5 years off and on. And was surprised to see Laura was still there after all these years
Friendly, courteous service. I used them years ago and have returned today. I never had a problem. Laura is awesome. 😆😆😆
Laura is the best! She made everything easy and explained it all perfect.
Ms. Laura gave me friendly, fast, and excellent customer service. Her tact was flawless.
experience was great very sweet and professional
Shay and Laura was amazing. Very frirndly anf awesome service
I really appreciate Ms. Laura she was real nice and helpful. I will appreciate her kind services.
Love the customer service I got today on August 2,2015. Very good attitude.
Laura and Chiquita was very helpful i would recommend this property to anyone customer service is 5*****
Got me exactly what I needed in no time at all! Laura provided superb service and was extremely polite and informative. She was able to quickly and accurately disclose what was still available and what size unit was best for me. 5 stars service!
Great
Wonderful customer service. Ms. Laura was GREAT!
Great service ms.laura was very nice and made sure I was a happy tenant!!!
She was very. helpful and polite
She was a wonderful work and help us a lot.She wonderful Mrs.laure
Awesome storage units, by Chiquita and Laura.
Laura has a pleasant atmosphere here at ps on govt blvd. I know my items are well protected here. Very secure property. Great service.
Laura has excellent customer service skills, very polite 😃!
I have been a customer here for many years and Laura has given the best service. She is very good with her customers. Best in Mobile......she deserves a raise.
Ms. Laura gave me the most excellent customer service I've ever received. I love her to pieces :)
I really enjoyed the services rendered to me today a public storage by Laura she was very friendly and efficient
Laura is a very nice and helpful person.
I was treated very well. Laura and her staff are great. I even got a call to see if everything was fine with the unit.
Awesome. Easy location to find. Manager was great on setting me up.
Had a great experience at this facility.. all of the employees were very helpful. Highly recommended
Laura was extremely awesome showed me everything and excellent customer service
Laura is fantastic! She's extremely helpful, knowledge, professional, and just a very nice person. Very pleasant experience.
Laura gave excellent service, she really cares for her customers and will go out of her way to assist and comfort. I highly recommend her service and this location!
Chiquta was very attentive
Laura was very helpful! Will definitely do business here again!!
I just love Mrs.laura I come back here every time I need storage she has the best personality and has excellent customer service.
Excellent service and cooperative with helping to ensure that I purchase the correct unit
Thank you Laura for your courteous and excellent service
The experience was wonderful. Great customer service. Best in Mobile.
Laura was very friendly and helpful she is an asset to your company, I will definitely tell others about your company.
Chiquita and Laura are the best. Great storage place will come here more often.
Ms. Laura was excellent help today!!!!!!
Had a great experience. At public storage. Today. Thank you Wayne for helping me find the right location to fit my needs and a big thanks to Miss Laura. Great Service. from both locations.
laura had very great customer service
Ms. Laura was so nice and the office was tidy and smelled good, the grounds were clean and free of any trash! Go here the service was AWSOME!!
She was great and friendly and very I formative about my storage unit great worker 😁😁😁
The service at govt public storage is great, I have had storage here for over year now. Thanks Laura
Laura was the best i am a returning customer she was great!!
This is the most well kept property.
Ms. laura she's has a wonderful personality and always keeps a smile on my face when I come in and when I'm leaving out!!!!!!! She's the best!!!!
Laura was very helpful and friendly. Wonderful service and facilities. Thank you very much!
She was a very sweet and loving person and very helpful
The experience at public storage was amazing and the manager was very nice. I would definitely recommend this location on government blvd. Thank you miss Laura and christy for great service, clean property too.
Always great service.
At public storage today it was a pleasent experience with down home hospitality.....the attendant Laura was very quick and extremely couteous.......
service was great
Laura and Chiquita was excellent *****service
I loved my experience with Laura at this property. We were processed very quickly. Laura was very professional courteous and just a joy to interact with. I so when
Very helpful putting me in an appropriate size unit to meet my needs. Always pleasant and helpful.
Ms. Laura is the BEST
she is a very Nice person and have great customer service
Love it, no problem...
Laura is great, wonderful customer service. very friendly & knowledgeble.
Laura was awesome the hole experience was great
Laura was excellent to me when helping me select the proper storage for my personal items. She was very friendly and courteous.
The experience was so wonderful, after being losing my husband to cancer the concern and compassion given to me is greatly appreciated....the staff was more than perfect. I will refer everyone needing storage to your company
Superb customer service! Safe and clean. Laura, the manager, is very friendly and accommodating. I highly recommend using this storage facility.
easy and simple and fast service and very understanding
Laura has the best serive. I'm a return customer. She's very helpful. I wouldn't go to any other storage unit. She's the best!!!
Ms Laura was very excellent in helping me with everything I need. She answered every question I had. I had a wonderful experience
I love this place awesome customer service and great friendly atmosphere
service was great!!! she went above and beyond the call of duty!!! thanks Laura
Laura was great... Friendly...
Great customer service
Wonderful Service. Laura
she was excellent she was very nice and friendly she it a great sales person
great service! fast and friendly!
I enjoyed my experience and my tour here at Public Storage. Mrs. Laura did a great job explaining to me all the rules and regulations.
I came in to ask questions about getting a bigger space and Tonisha provided me with all of information I needed to transfer to a new space.
I have been a customer at this location for several years now. During these past few years, one thing about this location has never changed; or, rather I say, one person: The property manager at the Gov't Blvd. location, Laura McDonald, has always gone above and beyond my expectations in customer service. She has never failed to go out of her way to ensure that my needs as a tenant were met. I have used several Public Storage locations in the Mobile area, and by far, this location is the best due to their wonderful, property manager. I wouldn't use any other location
Laura is a great customer service representative for Public Storage this is my fourth time coming back because of her personality.
Laura's smile glows as she welcomes you through the door. Her personality just drawls you in to actually look forward to paying a bill in person. I've been doing business there now in excess of 3 years & never have had a complaint. Her customer service is outstanding & the property always looks clean & maintained. Public storage is blessed to have such a pleasant person on their team. Thanks for the years of great service.
Miss Laura is the most wonderful manager with customer service skills. I always pay my bill at her location and if I ever need a storage in mobile this is the place to store.
I'm a FIRST time customer and the customer service was the best of all the sites that I tried so that's why I choose this location its very clean and I would recommend it to every body..
My experience as a first time user was awesome the customer service was the best the site was very clean and she made you fill very welcomed I would recommend this location to all my friends..
Had a pleasant time begin welcomed at the facility by Laura very nice environment check her out.
Was very helpful
It was quick,good service and Laura was very good and helpful.Friendly and very kind to my kids.!!!!!!
I was really impressed with the kindness that nyrie and laura showed me. They went out of their way to make sure that I was taken care of and that I was comfortable with the service I received. I would definitely recommend them to anyone I know.
Laura and Chiquita provided great service today I had a reservation from last month that I canceled showed up unexpected and had no problems pulling my reservation those ladies was awesome an provided 5 star service
It is the best experience that I've ever had I will always come
Service was great
I'm a return customer and Laura is a great help as she always been in past as well as the present. This is why I chose to come back.
I was very satisfied with my experience. Ms. Laura is awesome.
Laura is amazing.... She has an outstanding personality and helped me with all my moving needs in short notice... come see her...
Very very pleasant and nice
Mrs.Laura gave us five star service she was so nice and very very very generous. She really helped us out
Ms. Laura was very courteous and she got me in and out very quick. I highly recommend this storage company.
Msg. Chiquita was a big help love her and public storage.
Service has been great and timely.
Iwent to the storage unit on government st and i wanted to let some one know how great laura was in helping me out and making me feel like family
My experience was the upmost by far the best. Laura was very nice and helpful.
Great service lots of help and friendly people clean spaces
She's a returning customer, Laura provided and excellent customer service experiment
Really good service return customer
Awesome service!
Thanks Plubic Storage Laura for fantastic service.
Wonderful service from Laura
Both employees were very nice and friendly and very helpful Laura and Christy
I was a customer for 10 years at this location. I love the customer service and every aspect of service I received during my rental time. Please keep up the GREAT WORK! :-)
Excellent service
Great service.
Very good service
Return customer I love her she has been such big help for me with the first time and with this time... Exactly customer service!! Great job!! Keep up the nice personality!! God bless
My experience with Laura at Public Storage today was pleasant I really enjoyed her enthusiasm she really nows how to make you feel like family if she don't have a unit at her location she goes out her way to find the right unit that fits you the best I fully recommend this site to anyone who is in need of a storage unit Mrs . Laura never stop being the way you are thanks for everything
Love it best service I've ever had. Wonderful staff. Had everything I needed. Perfect...
Storing at this location was awesome with laura and chiquita I would recommend this location the staff was friendly and very helpful the move in process was a breeze they answered all my questions very friendly and full of laughter
Good customer service
Chiquita was very helpful and hilarious
Chiquita and laura was a big help I'm glad I chose to rent at. This location these ladies are great
public storage is staff by some warm,friendly and wonderful people.the staff welcome you with a smile and the staff go out of their way to be helpful.I have recent move out of town and had ran into issue with my rental space.I was unable to get into the space.Laura help me solved my issue.Chiquita is very friendly.I also like to add that the property is very clean.
Loved the experience at this location with Laura and Chiquita great service
Fantastic and quick
Awesome service!
Returning customers. They have great prices an wonderful service ..I'm talking about great service ask for Laura she's the best
Laura has been wonderful. She been nothing but a pleasure to work with. Very informative and knowledge!
First time user of a storage unit. Very helpful and friendly staff. Definitely recommend Laura.
Laura is so energetic every time I visit this location she gives me A+ service she is wonderful great customer service
I really enjoyed the service Laura and Chiquita gave they where awesome jolly and very funny if I ever move to mobile I will store at this location
This locations staff are very nice, helpful, comical, and informative.
I've been hear over a year. And I've had wonderful service during from everyone in the office.
this is the second time i have gotten a storage unit from here. always friendly and professional.
Great storage facility, This is better than a five star hotel for your treasures. The place is neat and clean, very well maintained. The staff there is very friendly, Ms. Laura has a great sense of customer service and will go out of her way to help. I've been a customer since 2008......Excellent service - "Highly recommended!
Love the service! Thanks to Nyrie and Laura!! Extremely helpful!
I HAD A UNIT AT THIS LOCATION FOR 10 MONTHS. MY RENTAL EXPERIENCE AT THIS LOCATION WAS TRUELY A PLEASURE, WHETHER I WAS ACROSS THE COUNTRY OR IN TOWN "LAURA" TOOK CARE OF ME. SHE WAS ALWAYS WELL MANNERED, VERY POLITE, ALWAYS AS HELPFUL AS POSSIBLE. SHE IS ALWAYS CHEERFUL AND HAD SMILE ON HER FACE EVERY TIME I SAW HER.. AS TIME WENT ON, I DIDNT JUST CONSIDER HER THE LADY AT THE STORAGE PLACE, I SAW HER AS A NEW FRIEND. BECAUSE OF "LAURA" IF I EVER NEED TO RENT A STORAGE UNIT AGAIN IN THE FUTURE I WILL DEFINITELY GO BACK TO "LAURA" AT THIS LOCATION. THANK YOU LAURA FOR EVERYTHING YOU'VE DONE FOR ME AND MY FAMILY! GOD BLESS YOU WENDI EDWARDS
I was great
Chiquita and Laura gave great service loved the cart
Ive always seen this storage facility in passing on my way to work. Not knowing sooner than later I would need one and that was my first stop. Ms Laura was awesome and so friendly. I love her customer service skills they ROCK just like HER! Im glad I decided to store my belongings there. Everything is always clean and well kept. I just left there and met another friendly face Christy! Awesome "lil lady!" with great customer service skills as well and both well knowledgeable about products and services. I may need a to go up unit a unit size and itll cost me a little more but its so worth it! Of course if I decide to Ill be going back to see those two great ladys again!!!!!
Experience was very comforting and helpful had absolutely no issues and actually enjoyed myself through the whole process.
Relocating to the area from out of state. Glad we choose this storage. Laura ( on site manager) is very kind , friendly ,helpful and professional. Made us feel very comfortable about our choice to rent a unit there. She went out of her way to take the fuss from the call centers away and dealt with us first hand, which we really appreciated!!! We would recommend this storage facility to others.
I JUST MOVE INTO PUBLIC STORAGE, MS. LAURA IS VERY PROFESSIONAL AND HELPFUL, AND VERY SWEET. I AM VERY PLACE TO BE HERE ON GOVERNMANT BLVD IN MOBILE, I ENJOY DEALING WITH MS. LAURA, AND I WILL RECOMMEND PUBLIC STORAGE TO MY EMPLOYEE WHEN IN NEED OF EXTRAL SPACE. DIANNE
I have had a unit at this location for some time now.It is always clean and keep up, Ms Laura who runs it is very professional and honest and very sweet. I enjoy dealing with her, have never had any problems with her. She has always answered any questions I have had and very pleasant to deal with.
This my second renting from Public Storage. I have a wonderful experience with Laura the first time. And now with my second time renting with newcomer Tonisha, the experience is still great. I would recommend Public Storage to all my family and friends in need of extra storage space.
My time was short and sweet but I have used them twice and I will keep coming back if I need them!
I always get good service every time I go in to pay my bill.
Laura is great, very very nice, love doing business with her, I'm a returning customer, will use public storage any time I need to store my belonging s
I really enjoyed public storage. Ms. Laura is a super great attended she made me feel like family. She was very honest. Polite. Thank u for your services. Ms. Laura is a blessing to your company.
The best storage facility in Mobile!
Ms. Laura was very welcoming & polite. She help me through out the whole process , she even taught me how to care for my belongings. If your looking to store your valuable things go to the PUBLIC STORAGE ON GOVERNMENT BLVD IN MOBILE , AL.
2/18/2014 The manager at this facility is a very professional and helpful individual. She has always been helpful in all aspects of our storage service requirements. I recommend that you recognize the loyal and dedicated service Laura McDonald has provided by evaluating her current remuneration and seriously consider increasing it or recognize her work ethic and value to your company in some other manner. Sincerely, Robert E. Dorgan
I am a returning client of Public Storage ( Gov't BLVD location). I will always return to this location because they offer the best customer service! They are so helpful, and courtesy. What I like the most about Government blvd Public Storage, is that I always see the same face when I come back, and the driveway does not damage the u-haul, no matter what size truck you are driving, and they always call to see if I had a pleasant move in the unit. This is what keep me coming back! #5stars!!!
Very nice and helpful, it was like she knew me, i would quickly recommend this location to anybody, Ms. Laura is the greatest!!! Love you
The staff is very friendly and helpful. The security's tight, I have no concern about the safety of my belongings. If the zombie apocalypse ever happens it'll be one of the locations that I would consider fortifying.
Very professional environment. A special thanks to their Helpful and friendly sales associates Laura. Public storage is the only place I use when I need a storage and I have used three times of a course of several years. I have never had a bad experience. Laura have always help make my experience affordable and easy as possible very pleasant lady. I would definitely recommend them to anyone!!!!
I can not say thank you enough to Laura for the great service and hospitality she has given me. She goes out her way to make sure the customers are satisfied. She has great customer service skills. She has made my experience with public storage a pleasant one. I have been doing business with public storage for a while. There service has been professional and I would recommend this public storage to my relatives and friends.
I have had the best customer service at this public storage, the manager's there have the best customer service skills I have seen so far, I have told friends and family that this is the place to get a storage.
Just spoke with Laura and got our new storage from our first phone call I knew that this was gonna be a smooth move..ready to see what's in store.. no pun intended
I have been renting off and on with Public Storage(at this location) since 1997, and this is the 3rd unit I have rented , it is always well kept and well lit, and Laura is a pleasure to deal with.She is friendly and outgoing and takes care of her customers, such as calling to remind us our rent is late. We could have picked another storage company ,for a lower price, but I would much rather deal with Laura than a stranger.....:)
I would like to share feed back re the gov't st location. As a fairly long time user I just want to pass along that my family has appreciated the good service received by the manager Laura. Due to her expertise I have spoken to friends regarding this facility. As a retired head of inside sales at a large mfg plant I realize the need for good service.
I have had a wonderful experience and i contiue to have a wonderful experience both laura and april are friendly and very helpful they have customer service downpack and public storage has the cleanest site and best price.
Laura was a joy to do business with. I was a long term renter (5 years) never had a single problem
Couldn't ask for any place better when it came to location,price,and customer service.
I have been pleased thus far with the customer service. I will say, that the fees DID surprisingly increase as compared to the fees that were originally advertised on the internet. The storage area is in a quiet neighborhood and seems clean, thus far. So far, so good.
I just have to rave about this Public Storage location. I have used several storage units in the past but never have I had such a wonderful experience. The manager and everyone at this location are very friendly and have great customer service skills which is saying a lot these days. Lets face it,the thought of moving and storing items is a pain but they make the whole process so easy and pain-free. This is the second time I have used this location and plan on using it next summer also for my son's dorm furniture.I would not even consider going anywhere else :)
The lady there at Public Storage is the most rude condescending person I've ever attempted to do business with . I believe her name is Laura . Dear god , how do they let her continue to work there ? I will burn my stuff before I rent a unit from that witch .