Abby was very helpful and friendly , great customer service. Thank you!
I moved to the area and had to find a storage place sight unseen, and I lucked out: it was clean, the location felt safe, and the staff was easy to work with.
Anytime I needed to talk to the manager, she was very helpful and friendly.
Abigail is super awesome!!
Just moved to Portland and found Public Storage to be an excellent option for storage. Notably, at the Powell location, Abigail’s supreme customer service went above and beyond. She is top notch with lots of know-how, friendliness, and professionalism. After facing a few hiccups of my own doing, she ensured I got all my needs met and all of my storage items carefully secured. Kuddos to PS and Abigail!
Great experience with this company! Reasonable prices and staff on site are very nice.
Abigail was super sweet, I really liked that she called to check we were getting set up okay
Abbigael was wonderful! She helped us when the System was down she went above and beyond very pleased
Abby was most helpful, showing us the property and helped choose best invite size
Abigail is a fantastic, awesome worker! Would love to come in and use it again! Thanks!!
Great customer service!! Clean and convenient.
I needed extra storage in a hurry and I chose the East Powell Boulevard location because it was closest to my home. Public Storage has a robust website which they encourage renters to use, but I needed help that only a live customer service rep could provide so I went to their location. The office manager “Abbigael” greeted me in person and helped me navigate all the details of the move in process. She was kind, patient, cheerful, and very professional. (I’m an old guy and I had a lot of questions.) My move in went smoothly and I ended up renting a 2nd unit which she also helped me with. She always returns my calls and when I’m visiting my unit(s) I often see her out cleaning the property (which is always spotless) and checking to make sure everything is in order. She always waves and greets me with a smile. Her high quality, old school customer service is a rare treat and much appreciated. I highly recommend this location.
Abbigael is a gem! If you need a storage unit with people who are polite, helpful, and a pleasure to be around, you’ve come to the right place!
Abigail was a huge help and very pleasant to work with!
Abbigael has been a big help!
Very polite and courteous! Well mannered & Professional.
Thank you
Super friendly staff and clean store.
Very nice interaction with the lady and quick set up of a unit to store with. Nice start up price as well.
Abbie was great!! She explained everything perfectly and was super helpful with answering all my questions!!
Very great customer service and so accommodating and kind
Fantastic. Thank you for the help.
I’ve never had a storage unit before so I can’t give past experiences, but I can’t say that the entire experience this go around has been absolutely amazing! Public storage has been nothing but helpful and kind, they even called just to welcome me a couple days after receiving my unit. Highly recommended, great prices, and safe storage!!
Superb service and ease of use with Abigail! Very friendly and entertaining.
5+ stars. The customer service has been above and beyond professional and friendly! Abigail, property manager, called to follow up on my online reserve rental I tried to do and failed. I ended up calling 800# before office hours opened and started a rental with customer support. She was friendly and helpful, but Abigail was definitely more knowledgeable about the details and was able to answers questions I had. While moving in I ran into whom I thought was the custodian only to find out that it was Abigail. Wow, I am impressed how involved she is in caring for the customers and the property. The Unit I moved into and the property itself is clean; free of trash debris too! That takes work. Then, today I received a courtesy call to see how the move in was and if I had any questions. She welcomed me and thanked me for renting there. Abigail has impressed me by her above and beyond customer service and care! Thank you Abigail for all that you do in making this a positive experience!
Abigail was amazing! She was so kind and helpful and immediately was able to get us the exact unit we wanted by the door. Made the whole process seamless for us as first time storage unit renters. Thanks Abigail!
Was able to get everything done on my phone and ready to move stuff in in 15 minutes. Nice!
This was the most pleasant experience I’ve ever had with public storage. Abigail was so kind, helpful, and very knowledgeable. Thank you again for your assistance and willingness to answer all of my questions!
Abigail was friendly and made my day a better one with her bright positive attitude!
Abigail was very personable and informative.
Nice clean safe property. The property manager is a freaking rockstar and cute a s button! Highly recommended!!
This is my favorite place to walk by.
This place is so much more cleaner then the last public storage I was at. Abigail is a awesome property manager her communication is on point. I definitely recommend this place.
I had the best experience renting a storagespace from public storage. thank you abbigael you were fast efficient and I enjoyed our very brief encounter .
Very helpful and friendly attendant.
Smooth transfer from Northwest Stoirage after a ridiculous price increase.
Mike was a great help and took a lot of time explaining things to me.
Abigale is so friendly and helpful, she made everything easy to move in and get paperwork completed. I just couldn't imagine is going any better.
Very friendly nice and helpful
Abigail was amazing! I was so stressed when I pulled up to the unit I rented online and it didn’t meet my needs, but she heard my stress over the phone and got right to work fixing my issue. It took all of 5 min and a quick drive to the office she was at and all was well! Thank you Abigail!
We were pleasantly surprised with how clean the facility was and how quickly we were able to get in. Abbigail was very helpful getting us settled. Thanks team!
I’ve always had a great experience with this Public Storage Location! The staff here are very friendly, reliable and always go above and beyond!
I’ve been a customer here for around 2 years and always had a good experience, but recently I had financial issues and my storage unit was set to go auction, however Abigail being the wonderful employee she is helped me figure everything out and cleared any confusion I was having. I highly recommend this place for the prices and definitely the customer service. 10/10
Abigail was so helpful and made getting a storage unit and positive experience!! Thank you so much!!!
Abby made our rental process so easy... She is a total sweetheart... Very professional and helpful ... I will definitely be using her services if I ever rent another storage and will definitely be recommending her to anyone who needs to rent a storage.... Thanks Abby
Abigail was super helpful when we needed assistance with our bill.
Abigail, was super helpful and kind always smiled
I had a wonderful experience with Abigail at the Gresham location. Not only was she incredibly friendly but she also got me discounts I DESPERATELY needed. Shout out and massive praise!!!! Thank you
Abby was so helpful with our reservation!
Abby was super kind and took time away from her lunch to make sure i got everything taken care of today :)
Great communication - personal - funny - non robotic
Abby was awesome and on top of things at the office!
Excellence in handling my situation !! Both the woman on the phone and the woman in the office, where I accidentally rented two units, knew what to do, answered my questions of clarity Happily, Understood my concerns and went through a couple options with me. But, this is the best part when I arrived at the office the next day, following the instructions that I was given to contact and the hours To go there, Abigail The groundskeeper there knew who I was knew the situation repeated to me the solution that we were activating And let me know the exact expectations of each of the participants in the situation !!! perfect!!!
Abigail was the perfect attendant supporting me throughout the day as I "busted ass" for six hours moving from one unit to the other.
Very Happy. Thank You.
Abigail was so friendly! Property was clean and glad I chose here.
Easy, convenient, good cs
Amy deserves a raise!!
She was helpful and beyond kind!
I thank her from the bottom of my heart!
I have rented from them on two different occasions. Your belongings are safe at Public Storage and that is what matters the most!
Great place, it's usually quiet and clean, staff is ready to help you out. 5 stars!!!
Great place, great price!
Amy has been amazingly helpful and asks me how everything is going with not only my unit but me too.. she makes you feel very comfortable
Just all around polite and nice
All I can say is “Wow” thank you Amy!! She is truly amazing explained everything to me so I could understand it. Got me a great deal on top of it! Love the fact that she is down to earth and truly sympathizes with people who are rearranging their whole life and then have to put it in a storage unit. She needs a raise!!! 10 ⭐️’s
Amy is amazing! Not only did she take the time to find me the best deal, she took the time to listen to me vent about my current life situation!! Above and beyond great customer service!! Thank you.
Amazing service and very helpful
Lisa was very and awesome person for a property manger
Lisa was very helpful and answered all my questions. Made getting a storage unit a breeze!
Our agent Lisa was friendly and helpful. We were able to secure a unit quickly for a good price. Great service thank you!
Wonderful staff. I recommend Gresham public storage 👌
Tyler is absolutely AMAZING!! We had a pretty awful experience at another location, showed up to Powell and he went above and beyond for us. Made it a smooth transition and got us all squared away. Thank you so much Tyler!
Tyler is so nice. I’ve really appreciated all of our interactions over the years.
Very nice facility! Tyler was great and made it easy!
So first of all I would like to apologize. I'm pretty sure I dealt with Tyler, I even asked his name and then promptly forgot it 30 seconds later because I am scatterbrain sometimes. So I will add to the posts below that Tyler is amazing and if it wasn't Tyler working on the 15th then all this praise should go to the awesome dude who was behind the counter, and I'm sorry for forgetting your name.
I had made an online reservation for a storage unit. Showed up probably 30 minutes later, Tyler got me all set up. Showed me how to use the app and if that doesn't work, how to find the unlock code without having to dig through my emails. The whole process was completely painless, dude had me in and out, in about 10 minutes and I was storing my first stuff away.
Tiffany was awesome she took me to look at a couple different sizes we talked about what my needs were. She explained everything to me in detail and went over everything so there was no confusion great personality sweet little gal doing her job hundred percent.
Tyler made my day . Very helpful . Thank you.
I was very impressed with the cleanliness of the facility. Tylor was the most helpful person I’ve ever encountered at a storage facility, friendly, cheerful, willing to help me with whatever I needed help with responds promptly to any requests or problems. You may have highly recommend this location in Public Storage.
Excellent customer service safe location and property 10/10 recommend
The onsite manager, Tyler was a very nice and down to earth guy. He went out of his way to help us out. Gave us store hours for other properties and was extremely helpful.
Great service! Tyler was awesome!!
Very personable . And informative. Made renting a space easy. Thanks!
Great and courteous staff, very convenient and cost effective!