Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 880 S Pickett Street, Alexandria, VA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
One-time $29
admin fee applies.
-
Unit Size4'x5'Online price$ 10/mo
Unit Size4'x5'Online only price$ 10/mo
Small 4'x5'- Ground Floor
- Climate controlled
- Inside Unit, Swing Door
- Locker
$ 10 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size4'x5'Online price$ 37/mo
Unit Size4'x5'Online only price$ 37/mo
Small 4'x5'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 37 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
Unit Size5'x5'Online price$ 39/mo
Unit Size5'x5'Online only price$ 39/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 39 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size5'x5'Online price$ 40/mo
Unit Size5'x5'Online only price$ 40/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 40 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size5'x5'Online price$ 48/mo
Unit Size5'x5'Online only price$ 48/moSmall 5'x5'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 48 /moBest Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
Unit Size5'x9'Online price$ 67/mo
Unit Size5'x9'Online only price$ 67/mo
Small 5'x9'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 67 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size5'x10'Online price$ 68/mo
Unit Size5'x10'Online only price$ 68/mo
Small 5'x10'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 68 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size5'x10'Online price$ 95/mo
Unit Size5'x10'Online only price$ 95/mo
Small 5'x10'- Ground Floor
- Climate controlled
- Inside Unit, Swing Door
$ 95 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x9'Online price$ 110/mo
Unit Size10'x9'Online only price$ 110/mo
Medium 10'x9'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 110 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x10'Online price$ 115/mo
Unit Size10'x10'Online only price$ 115/mo
Medium 10'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 115 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x10'Online price$ 130/mo
Unit Size10'x10'Online only price$ 130/mo
Medium 10'x10'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 130 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x15'Online price$ 185/mo
Unit Size10'x15'Online only price$ 185/mo
Large 10'x15'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 185 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x20'Online price$ 217/mo
Unit Size10'x20'Online only price$ 217/mo
Large 10'x20'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 217 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x20'Online price$ 303/mo
Unit Size10'x20'Online only price$ 303/moLarge 10'x20'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 303 /moBest Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies.
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Alexandria Storage Near I-395 Offers Affordable Climate Controlled Units
This Alexandria storage is located near Interstate 395 and offers ample affordable units.
For families always on the go, lockers are the perfect place to drop off sports equipment between trips to Armistead Boothe Park.
The units are all-climate controlled and can be accessed from an enclosed hallway.
Nearby businesses can use a 5x10 unit to store their inventory and free up some space in their office.
For those who moving into the condominium complex, The Isabella At Monticello Mews, a 10x10 unit is perfect for storing spare furniture and seasonal items.
Alexandria is filled with old town charm, including brick sidewalks and 18th- and 19th-century buildings in its Old Town. The city sits along the Potomac River, and is minutes away from Washington, D.C., the nation's capital.
From lockers to 10x10 units, it's hard to find a storage haul this Alexandria Public Storage isn't ready to tackle. We also make it easy to move in to a storage unit contact-free with our eRental program.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Reviews
Secured and accessible storage place. Professional and customer-oriented workers. And finally, the straightway lease process.
Thank you so much Melissa for your outstanding service.
This public Storage is up to date secured safe the best
I had some trouble signing up on line. When I got there Melissa was extremely helpful and got me signed up and taken care of in less than a half hour. Would definitely recommend.
Thanks Melina for you help
Melissa was the best to help creating a storage account , thank you 🙏
Brian was really great he went above and beyond with his customer service
Brian didba great helping me with the storage! Thanks
Brian was great
Updated review November 2025. Thank you Melissa for your help today.
Brian was really nice
Melisa very helfull today. Thank you
Brian very great thank you
Melissa was great!!
Melissa was super helpful and effective!
Melissa very helpful today, she helped me with my account issues
Muy amable melissa gracias
Antonio was very helpful to me in transferring units. He was patient and offered advice on appropriate units. Thank you Antonio.
Melissa was great! Very helpful and she answered all my questions with knowledge of her job! I would recommend this public storage to all my friends.
Thank you Melissa for the help today
Brian was so great and helpful. He made my check in process so smooth and seamless!
Updated review: 10/20/2025Melissa always helping me with my account , very professional and knowledgeable. Thank you again Melissa for your help I appreciated. She was so helpful and professional today.
Estuve hoy en public storage de 880 s Pickett , me atendió Melissa, muy amable, esta muy bien informada y me ayudó a que mi proceso de rentar un nuevo storage fuera mucho más fácil y rápido. También estuve la semana pasada ahí y Milka también fue muy amable conmigo
Melissa was very very helpful with helping me with my account
Thank you Melisa , always happy and helpful you are the best !!!
Brian was very helpful
Brian
Thank you Melissa for your help today
Thank you Melissa AND Antonio for the help today
Very spacious place and the staffs is very helpful. Karina is the best. She help me go through the details when I need to transfer my unit to the other. Very appropriate her work and highly recommend thus place
Brain and Melisa were very nice and professional with excellent customer service.
Melissa was very great to me. Her customer service skills are excellent. She was very nice to me. I like her a lot.
Melissa was extremely professional and polite during my check-in at Public Storage. She made the whole process smooth and stress-free, explaining everything clearly with a friendly attitude. Excellent customer service—two thumbs up!
Stored my items here while deployed. Never had any issues with my storage. All items were where I left them. My experience moving out my items were smooth and easy thanks to Brian who works here. He was very helpful and gave great customer service. Definitely recommend!
I rented 3 units at this location and it was a nice facility, very clean and a courteous staff.
Mellisa y Brian fueron estupendos
It is a huge storage facility that is very clean.
Great customer service! Brian was very helpful!
Melissa provided 5 ⭐️ service in helping me reserve my unit and getting me set up. She went above and beyond and I am super grateful for her amazing support. Highly recommend this location for storage!
Very easy and relatively speedy process to reserve two units. Couldn't get special rates because of having units at another Public Storage which we were fleeing. Melissa was courteous, professional, and patient.
This experience was so amazing. Melissa is so professional and knowledgeable. She has great Charisma and is so welcoming. She's the best! Please use this location and give Melissa a shout out from me!
Thank your Rhadia and Melisa you guys were very professional . They help me during my rental process very easy and fast thank you guys !!
Radhia was the best customer service representative ever. It was a stressful situation because my phone was going to die but she helped me through it. I had to add 3rd par5addins for the payment to work
Antonio was fantastic, showed me the locker and helped me set up my account. Truly a great experience.
Kaleab was great
Nice work thanks guys
Thank you melisa for your help
I had a very good experience with the public storage managers Mr. Andrew and Melissa, they were very professional and friendly.
Melissa was very professional today, kind and good memory . Thank you soooo much for your help today
Thank you Melissa for your help today
Kaleab was polite, informative, and efficient. Thanks for the help!
Kaleb was extremely helpful. Even from the time he called me in advance to confirm my appointment. There was a little minor complication and he was able to text the manager and get the resolution right then in there. Very pleasant experience all around.
Melissa’s expert assistance got me a better deal at a lower price than expected. She helped me evaluate units and options at multiple locations. And, all with a cheerful infectious smile!
Thank you Ms. Melissa : D
Thank you melissa , so professional today. She did an amazing job today i rented the unit today and she showed the unit and the building it was a great experience here at public storage.
Melissa was great today, professional and makes the rental process easy
I signed up easily. There are many ways including calling over the phone, online and in person. I decided to call over the phone.
The automated system was easy to follow to a live sales representative who assigned me to a unit. I was sent verification emails and text. Afterwards, I was asked for payment and was then offered move in.
This month’s special deal is $1 move in + $29 administration fee. You must also pay for the provided lock. Which came to $, you have the option to return it.
Renter assessable. This storage building is very clean. I have yet to see any debris.
The building is secure with codes to each door, including the bathroom, and security cameras. I am giving them 5 stars. I have yet to find any issues.
Staff is friendly and helpful.
Thank you Melissa , you did a great job today
I had a fantastic experience with Caleb at Public Storage! He was incredibly helpful, professional, and knowledgeable, making the entire process smooth and stress-free. He took the time to answer all my questions and ensured I had the right storage unit for my needs. His friendly attitude and excellent customer service truly stood out. I highly recommend this location, thanks to Caleb’s outstanding support!
I have nothing but praise with Public Storage. The spaces are clean and very spacious. I recommend public storage to anyone who is considering using this facility.
Thank you Melissa for your help today.
Madelin is the best! She is so helpful and honest. Much appreciate her help!
Kaleab was great
Melissa was great!
Nice, large, and new storage unit facility. The units are clean and as described. The facility is climate controlled in a sense - it is good to store your stuff, but not to live in (you get the idea). The elevator situation isnt bad at all, and there are plenty of carts available. The ding in the stars is due to the check in process and people. The people that work there are certainly bothered by customers asking questions. They go so far as to lock the doors during business hours and not answer, even though they are clearly in the office. The check in process is confusing, but rest assured if you sign up online, they send you a code you need to enter at all of the doors, and the lock will be in your unit. If the people working there were better, it would be a 5 star establishment.
Very easy process to get started and manage, Melissa was super helpful!
Great staff. Thanks.
Very friendly and nice I was helped out by Kaleb and I had a great experience
Kaleb was very helpful .He made my transition to another storage an easy process. Thank you Kaleb!
Very accommodating and helpful
Thank you Melissa for your help today
Thank you Melissa for your help today, I rented a unit today and she was very helpful
Melissa was amazing and very helpful. Will definitely come again.
Thanks so much for the help of manny. As a person who has never used a storage unit, he assisted in making sure I had the best unit for my items. Manny was so helpful and informative upon move in. Thank you manny!!
Gracias melissa por la ayuda
Great place.
Thanks Melissa
In this storage I have found everything I need, Melissa was the one who helped me in the process twice that I have needed a storage, she is very nice, if you have any questions, do not hesitate to talk to her.
When can I find office stuff?
manny was helpful and told me the easy way about going with
things. he was a great help
I recently visited the public storage facility in Virginia which is not where I reside or keep my own storage. I was there strictly as a helper driving a vehicle for an acquaintance. I was not a customer here but the facility was clean and was a safe gated facility and it seems like a good place to rent a storage unit. I’m not sure about their charges. Thank you.
Thank You For Helping Me With ThE Mobile App melissa thank you so much for your help
Thank you Melissa for show me how to use the public storage app. Thank you for your service
Melisa , me hizo una atención , extraordinaria, sus explicasion y información muy clara y precisa , gracias
Thank you Melissa for help me in my transfer today
Thank you Melissa for your help!
Thank You Melissa for your help today
Great job those guys are awesome
Thank you Mani, Malek and Melissa
Melissa, was very helpful, knowledgeable, funny, and professional!!! She made the process very simple, fast, and easy.
The auto pay is not fair to consumers. We should have a choice!
Naz was very helpful. I called this location to inquire about an issue I was experiencing at a different location and he was able to provide me with a solution. His customer service skills are exemplary.
Yami’s exceptional customer service made my Public Storage experience phenomenal
March 29, 2024
Nas provided phenomenal customer service. I am thankful for his assistance in addressing my need.
Gracias Melissa por su ayuda el día de hoy.
I took a visit to public storage and I was helped by a young man his name was Ahnaz he had fantastic service and was very helpful, he even took me to look at some storage units it was very clean and looks like a very nice place to store my items.
One of the spacious storages I’ve seen. Very clean.
La señorita melissa con su espléndida atención fue un placer ella de atenderme fue muy cortés atenta amable y muy informativa a la hora de tomar el rental del storage
Les recomiendo su atención🇸🇻🇸🇻🙏👍😊
Excellent customer service, especially Melissa, helps resolve problems quickly and efficiently. Thanks
Facilities are always clean and feel safe. Staff is nice and very helpful.
I recently had to cancel my storage unit, and I was fortunate to have Melissa assisting me throughout the entire process. She was incredibly nice and went out of her way to ensure that I understood everything and felt supported. Her effort and helpfulness made a potentially stressful situation much easier to navigate. I truly appreciate her dedication and willingness to help. Thank you for your exceptional service!
I love this location because of Renee and her team. Renee’s services have been nothing short of high professionalism, full knowledge of her job and the always ready to help kind of attitude. I would recommend this location anytime!
I had excellent service from this location due to its employee. Yami was professional, knowledgeable and answered all of my questions. Yami educated me on the different sizes and made me feel comfortable with my storage unit decision. I booked it that day because of him and everything went smooth with no issues. I would definitely recommend this location. Great staff a + service.
Clean facility with excellent security. Melissa is knowledgeable, friendly, and professional. She went above and beyond to ensure we had everything we needed to successfully store our items.
Clean and Melissa was great
This was a wonderful experience from start to finish. Highly responsive, great customer service and tremendous helpful staff. I want to express my thanks to Milka for top notch service. And also extend my heartfelt appreciation for the great care Maleek took to make sure we were taken care of. Great job! And thank you!
First of all I want to say Yami helped me with the whole process. He is very friendly and knowledgeable of everything. He explained everything to me and how it works. I would definitely recommend this storage place to everyone it’s clean and roomy.
Thank you Melissa for your help
Thank you Melissa for your help today.
Great job Melissa you were quite helpful
Over the years that I have used personal storage spaces this is by far the best locatIon and facility. The staff were very helpful and are friendly. I recommend this store #880 for your personal storage needs.
Muchísimas gracias Melissa por su su ayuda.
Thank for your patience with me Renee. Your were helpful. You deserve more than 5 🌟 .
Clean, easy access, available parking at the entrance.
Thank so much for all your help
Melissa and Maleek
Many ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I was hosted in a professional manner in 880 s Pickett . mr yami the manager was very helpful and seem to know exactly how to make the customer experience successful. I was pleased to get my storage unit through him.thank you
I had an online issue when I first reserved my space but Renee was amazing and helped me get everything straight. She is very knowledgeable always very please and helpful if I need anything . I definitely recommend this location
Thank you Melissa
excellent customer service Melissa she is very nice person and patient with me, the facility is clean and well maintained
Excellent service from all of the team members. Renee was very friendly, knowledgeable, professional and answered all of my questions. Storage unit size is perfect for what I need and was easy to book the reservation. Grounds were neat and clean which is a plus for me. I definitely recommend this location to other people in need of a storage. Excellent Customer Service.
I met Melissa at public storage. She was most helpful to me. Kind and patient and excellent customer service. I’m glad to do business public storage and will most definitely recommend this facility to my friends.
This is our first storage unit rental experience here in Alexandria. The place is so clean and secure and customer service was amazing!
If you ever go there work with Renee, she is very professional and full of positive energy!
Thank you so much Renee!
This public storage is in great condition. I was told it opened a few years ago. Very clean! The staff are very professional and welcoming. I was very pleased to work with Renee and Naz when I was looking for a storage unit. I was having a hard time with the online booking and Renee and Naz were very patient and helpful until they found a storage unit for me. Most other storage unit I have been too, the staff would be dismissive or inpatient but Naz and Renee were the opposite. I was very impressed and extremely satisfied. Hope this public storage location keeps up the outstanding professionalism the employees show.
A wonderful experience. 1st the facility was very clean and well maintained. And the representatives Renee & Yami were both very kind, knowledgeable and professional. All of my questions and concerns were answered and addressed. I do recommend this particular location for storage rentals.
Renee continues to be extremely helpful to me each time I need help with my storage space. On several occasion she has given me valuable information that made it easy for me to choose what type of storage I needed at that particula time. She usually informed me about current sales promotions, and availability of those unit as well. She is priceless .
Excellent customer service Aya I was patiently assisting everyone as I waited. He changed my lock explained how to open the unit door and event installed my lock. This is the best Public storage I have ever been to. Also he encouraged me to sign up for the app which is great.
Melissa at the front office was really helpful and kind. Made the process easy.
Awesome customer service Ms. Renee is definitely a jewel her customer service is great. She was a great help to me. I love this location.
Thank you Melissa
The facility is about two years old - all elevators, AC, and electronics work well. Great location near 95 and 495. The staff were super helpful - we lost our key while out of the state and the manager worked with us to help our specific situation. Would definitely use this facility and recommend to anyone!
Great location with friendly staff. I was having difficulties online, but when I arrived in person Renee helped so much. She was patient, friendly, and quick! Best experience I’ve had with any storage company.
On my family's vacation visiting
Very professional and informative and what a great price
Awesome customer service. Thank you!
Very clean and the staff is very friendly
William helped me a lot. He is a very nice person. My first reservation was very small and not enough my things but William guided me to reschedule. Renee was very supportive too. Very patient customer service!
April 2023
Update review. I ended my lease with Public Storage and the move out process was just as easy at the move in process. I called to double check the protocol and everyone has been very nice and helpful. I would definitely recommend this storage unit if you are in the area.
Nice, clean place. Easy to find. Clean units and halls. Reserving online was easy. Registering and applying in person was a breeze. Branden was great.
Please note you need to have storage insurance which they provide for $15/month and a cylinder lock (I bought theirs it was $21). There’s auto pay options and you can pay ahead (up to one year) at a time if you want.
There’s no contract it’s month to month and you can cancel anytime.
Staff was friendly and very helpful. Facility is clean and well kept. I would definitely recommend this storage unit to friends and family.
Renee is the best
customer service
representative I've ever had contact with. She is great. Exceptional !!!
William is great also. I love this place.
Renee is the best ever! She deserves a large raise!
William Was Great!!
When renting a unit make sure to call this location and ask for Rene. She will stop the world's rotation in order to help you. Thank you Rene!
Excelent CS!! Shyann was above and beyond. Melissa and her partner were soo courteous! They are assets to PS.
Excellent!
Sebastian and Melissa were a great help, definitely recommended storing here
El sebastian y la melissa fueron un gran ayuda , muy amables
I have good customer service I will lake to appreciate
Sebastian and Renee were a great help today, 5 out of 5 stars awesome service and support.
Thanks
Renee helped us out so much, during a stressful time. Definitely a great experience.
Renee listened to my challenge, was very patient and provided a resolution that met my needs. She provided excellent customer service and went above and beyond. Thank you thank you thank you
Thank You. Our family also thanks the staff, especially Ms. Renee and Ms. Melissa sooo much at the Public Storage on 880 S.Pickett Street. They are the reason we continue to stay there instead of moving to another competitor closer to our home. In this uncertain and rapidly increasing economy it is always helpful when businesses understand the plight of their customers and are willing to help. So I take this moment to thank Public Storage for considering the customer at this time.
Antoyne the best
When I came to this facility I was greeted by a nice lady named Renee. She showed me around the place and was friendly during the short time I was there.
Awesome!! Really clean and very helpful team members. Renee helped me to move into my new unit and I couldn’t be happier. She walked me through my options and actually took me to the units to show me what I could choose from. And Antoyne helped me move some of my items. Top notch service!
Moving my things in this place , Staff here is top notch! ! Everyone is always willing to help! I downloaded the app to gain access.
Renee is the best!
Perfect service!!!
Renee BEST customer service
Great service, I'm very pleased with the customer service and the prices
Great customer service!
Christopher and staff were extremely helpful and knowledgeable!
Renee is the best customer service that you can ask for in this property she help to move in with the best deal,better locker and help me save a little bit more money.
Renee was the best – she was very professional and an absolute pleasure to work with and the facility is top notch!
OMG RENEE WAS SO AMAZING AND HELPFUL PLEASE IF YOU EVER NEED HELP GO SEE HER
Chris Melissa Antony’s are the best
Absolutely great service thanks again Antoine Melissa Chris
Renee 👍🏼
Very secure facility and well maintained.
I rented a storage unit here a couple of months ago, I am very pleased with this facility and with their customer service. Antoyne was very helpful, he has excellent customer service skills.
Great facility and location. Clean, well-lighted, well managed and maintained. The staff here is excellent, very friendly, attentive and professional. Especially Antoyne, who is extremely helpful, hard working and has great positive energy. It’s always a pleasure dealing with him. He’s the best! Highly recommended.
Antoyne and the (staff) are very attentive, helpful ,and friendly. The facility is clean , bright, and great location. Happy with with the service.
Great storage place
Este día tuve un excelente servicio de parte de Melissa y Anyone agradezco su atención
Y su amabilidad
beautiful service
Got my unit on the 28 Sept and twan jones customer service was amazing he was very knowledgeable and educated about his job would recommend this facility and him excellent service
Sincerely
Pagant jones
Great service Antoyne the man thanks agian
The people at Public Storage are exceptional in during their job to ensure customers find what they are looking for and they assist in helping customers move in to the storage facilities efficiently…as well, always giving great deals on a monthly basis.Special shout out to Renee, Antoyne, and Melissa…thanks for your great service.
I would recommend this facility to any one who desires to store their belongings.
I am very pleased with this storage facility. It is clean and well kept. The hallways and doorways are large to accommodate oversized items and I never had trouble getting in and out. I feel confident that I made the right choice to choose this facility. Renee, Melissa, and Antony were all gracious and helpful with the booking process. Thank you for the exceptional service!
This my second using this storage facility. And actually this is the only one I will use. Facility is great and the staff is amazing. Great smile and good energy. Definitely gave to vibe that they wanted my money! Lol. Renee is Awesome. Thanks for great customer service.
I wanted to leave a Review for Raquel or Roxanne, I am so sorry if I got the name wrong, but she was very helpful, while cleaning the facilities to ensure we are all in a clean environment, she also took the time to help me after I forgot my keys, drove home and came back she was right there with a smile to assist me.
I again apologize for the name, I believe it was Roxanne, very professional and truly understands service
Everyone is extremely friendly, knowledgeable and Helpful. The entire facility is clean and neat! No issues except I wish that they had later hours than 9 pm for access!
Great Customer Service sustains businesses which is what makes this Public Storage Facility one of the Best in this day and age.
I have dealt with Renee^ several times with great satisfaction but getting to meet Melisa and Brandon confirms that they all very Professional and Pleasant!!!
The facility is very clean and the smart energy saving motion sensors illuminates the place as you walk through the hallways.
Great Job, Keep it up!
They did a great job with my storage and moving process. Special shout-out to Renee and Melissa!
Renee is amazing! She really took care of us in a time of need! We appreciate all the employees care and their attention to details when it comes to their facility.
Great location. Clean and very spacious. Renee was awesome as well as the other staff members. Grateful that I found this location.
So happy with this location. Very clean and quiet during the week, which is nice since I stop by frequently to gather sales materials that I store here. And Renee and Antoyne were extremely nice and helpful before my move-in when I wanted to switch units.
My experience with the Public Storage on 880 S Pickett, Alex Va. has been great. Renee was professional and extremely helpful upgrading my storage unit from a medium size unit to a large unit. It was an easy process and the pricing was as advertised (even a little better). The building is clean and secure. I would highly recommend this facility.
Above and beyond the last 2 years. Helped me solve an issue immediately with additional help I didn’t even request/know I needed. Renee at the front specifically
After seeing the negative reviews on yelp, I went to this property with low expectations. However, I had a wonderful experience.
Renee was thoughtful, kind and lovely. She answered all my questions and walked me through the booking process and gave me a tour. It’s always refreshing to interact with businesses with great customer service. Shoutout to Renee!
The property was super clean and nice with great lighting and ventilation system.
Renee, Melissa, Anthony and other managers were all very courteous. I moved my items from a Public Storage in Sterling, VA to this location. I purchased two storages but only needed one. Anthony and Melissa helped me cancel everything. The facility was clean and storage was accessible. Thank you all for helping me out.
I rented a storage unit for my sister last month in this facility. Antoyne was wonderful, he made our move easy. Excellent property. Well maintained.
Property Manager was very helpful. He is a great asset to Public Storage.
I love the excellent service. It's safe and convenient. The staff members are friendly and very nice. I will use the storage again.
Secured and well organized.
I had great experience when I stopped by to get a storage unit. Mr. Antoyne helped me at the front office. He is an outstanding employee, he was fast and efficient and a kind gentleman. I was in and out in no time. The facility is huge and clean, I recommend this facility.
I stopped by and rented a storage unit last week, Antoyne, the manager was fast and efficient. He made my move very easy because he explained everything step by step. The facility is clean and Public storage is blessed to have an employee like Antoyne. I recommend this facility.
Antonyne greeted me when I stopped by to see a unit. Very kind and informative- provided me info on elevator access and explained everything thoroughly. Very quick and efficient, I was in and out. Thank you!!
Rented a locker unit without knowing that it was above the larger units. I was completely bummed, until Antoyne offered his services. He helped me with my belongings. I had a toddler with me, and didn’t want her to run off in the building while I attempted to go up the ladder. So thankkkkk you again so much!
Very pleased with this storage. It looked really nice and very clean. I never had trouble with my stuff and never saw mice droppings or anything (one of the things that I’m always aware of). Easy to access my unit. Everything was organized. I reserved online and was incredibly easy and also the auto pay reminders. I didn’t have to call to cancel my unit since they noticed my stuff was no longer there. Thank you for the exceptional service. I am definitely using this company for future reservations.
Melissa gave me and my family a great experience. She was very kind and made everything very easy. She even went out of her way to show me where everything was.
Rayquel and Antoyne were the associates on duty the day I moved into my storage unit and I’m so thankful that they were. I truly haven’t had such a seamless check-in/checkout process since shopping on Amazon. The facility is spotless, bright, and seems very safe, and the prices are far lower than any other storage facility in the area. Rayquel and Antoyne made sure all of my questions were answered and when the look on my face was even slightly puzzled, one of them seemed to be right there to help me out. For example, the lock on my unit was a little testy, and when Antoyne overheard me mentioning it to Rayquel, he instantly picked up his tools and met me at my unit to fix it right away. Rayquel then followed up to make sure I was all settled in ok. Now that’s customer service!! I felt like I received 100% personalized attention. Will definitely recommend this Public Storage location to others.
Brandon was amazing
Great customer service ! Thank you Antoyne for your help and service
Great service antoyne and Brandon helped me find a unit with great pricing and deals.
Antoyne made sure my wife and i had all the info we needed very helpful employee very nice facility also . A place with an employee like him is a definite plus thanks again antoyne
Very nice and helpful. H.A.N answered all my questions and the place was clean and well kept
Very clean, easy to access. Antony and Raquel were both very kind, and nice. They were helpful, patient, and I highly recommend doing business with Antony, he's amazing. Me and my husband were both very impressed. So impressed my husband is moving his storage stuff to their location, because of their kindness.
It's wonderful doing business with someone who is sincere. I believe both Antony and Raquel are sincere.
Awarding 5 Stars for this clean and convenient storage facility. Recently experienced a situation with an employee that greatly concerned me. I will seek to address that with higher level ownership or corporate office.
Great helpful staff. Clean location
I dealt with a professional gentleman by the name of Antyone (not sure if I spelled it correctly) he was very knowledgeable and polite and attentive to my needs as a tenant! I will recommend doing business at any location he maybe at! He is a great guy he made my experience better even u see tough circumstances! He get a 10 out of 10 in my book!!
Great service
Milka Was A Great Customer Service Person! You All Need More People Like Her! She Attends Too Your Needs, Has A Wonderful Smile, And She Goes Above And Beyond For Her Customers! Milka You Make My Day Everytime I Come To My Storage Space! God Bleds You..
Milka Anthony was the best love them
They were great
Anyone and Mike helped me out a lot thanks