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Address

20602 Gulf Freeway
Webster, TX 77598

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-224-2596

832-224-2596

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-224-2596

832-224-2596

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 20/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Upstairs/stairs
    $ 20/mo $40
    Online only price
    Half Price Sale

    No Obligation

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    5'x5'
    Online only price
    $ 24/mo
    Online only price
    Small 5'x5'
    • Upstairs/stairs
    $ 24/mo $32
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x10'
    Online only price
    $ 32/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 32/mo $64
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 37/mo
    Online only price
    2nd Month Free
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 37/mo $49
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 43/mo
    Online only price
    Half Price Sale
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 43/mo $86
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 49/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Upstairs/stairs
    $ 49/mo $98
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 49/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 49/mo $65
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 54/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 54/mo $108
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 65/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 65/mo $130
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 74/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 74/mo $148
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 79/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 79/mo $158
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 89/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 89/mo $178
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 93/mo
    Online only price
    Half Price Sale
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 93/mo $186
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    15'x30'
    Online only price
    $ 193/mo
    Online only price
    Half Price Sale
    Large 15'x30'
    • Outside unit
    • Drive-up access
    $ 193/mo $386
    Online only price
    Half Price Sale

    No Obligation

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At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 485)

March 1, 2024
Google Public Storage Pryce Still
They will go up on your Monthly fees 6 months later
February 21, 2024
Google Public Storage Rebecca Gray
Even though I am not storing at this particular location, Sarah was able to help me. She was kind and very knowledgeable!
February 21, 2024
Google Public Storage Cole Griffin
Easy and good service! Thanks!
February 19, 2024
Google Public Storage Danny Polk Jr
My experience with this location is wonderful, the staff is very nice, the location is very well kept and clean. Sarah is very helpful and understanding, Thank you. I recommend this location and ask for Sarah. Blessings to you all.
February 7, 2024
Google Public Storage Mario Zuniga
Great Facility I’ve been with them a while and they are very patient and professional, Sarah is the best. If there is an issue and she can help she’ll definitely work with you. Don’t know if she’ll see this but Thank You.
February 3, 2024
Google Public Storage Shari Santos
Sarah was great and excellent with high energy making sure I was well taken care of
February 2, 2024
Google Public Storage Courtney A
Went to this location to ask some questions before a move. I was helped by Sarah. She was SO sweet and helpful. She worked hard to make sure I left with all of my questions answered. I will be using ONLY this location when my move happens. Thanks for all your help Sarah!
February 2, 2024
Google Public Storage DANIEL AYERS
Sarah was very helpful in answering the myriad of questions my wife had, very patient.
January 29, 2024
Google Public Storage Vivian Aster
Heather and Daniel were awesome! Everything went smoothly!
January 4, 2024
Google Public Storage Lissette Bravo
Thanks to Cindy I got what I was looking for. The most important part was that I got excellent customer service from a real person. Thanks
December 23, 2023
Google Public Storage Comp Jack
Pam did a great job helping me moving in my new storage. Thanks
December 22, 2023
Google Public Storage Kristen Pompa
Great help from Pam!!! She’s the best and super adorable!!
December 22, 2023
Google Public Storage ImMyHero
Pam was awesome! Thanks for everything
December 22, 2023
Google Public Storage Ashley Ellison
Public Storage has the best customer service. Pam took a stressful moment and worked with us patiently and with so much compassion. She was informative and quick. And we are so thankful!
December 22, 2023
Google Public Storage Anthony Gondal
Pamela helped and assisted me on my unit. Is very kind and has alot of knowledge on units. Gives great advice
December 20, 2023
Google Public Storage Andrew “Bohemian” Ghoster
Excellent service received highly recommend had trouble with the online process but in person made it a lot easier Cindy was absolutely amazing and I cannot ask for better customer service
December 17, 2023
Google Public Storage Kristal Rodriguez
Cindy was kind and provided great service
December 16, 2023
Google Public Storage Judith Woods
Front desk property manager, Cindy, provided outstanding customer service. I do appreciate good customer service because it’s rare to receive that service. Thank you so much Cindy!
December 13, 2023
Google Public Storage Natalie Michele
Cindy was so helpful!
December 10, 2023
Google Public Storage Javier Castellanos
Just got a storage unit. Was in and out very quck. Professional and detailed explinations were given by Pam. Definitely recommend if youre looking for storage in the Webster area!
December 10, 2023
Google Public Storage Sonia Rodriguez
Great facility at an affordable price. Pam was really helpful throughout the rental process. I definitely recommend.
December 9, 2023
Google Public Storage Josh Byers
Been here for years and Pam was excellent in helping me! Thanks so much!
December 1, 2023
Google Public Storage Travis Syfert
Rent constantly increases ever 6 months with no explanation. Our rent started last year at $147 and is now at $225 (increased twice in one 12 months). No thanks, we will be moving our storage to another vendor. Also, moving in and out is very tedious as you have to unlock each of the two entry doors over and over. Otherwise, the place is clean but not worth what they are charging for storage spaces, especially with the questionable business practice of randomly raising your rent whenever they feel like it.
November 15, 2023
Google Public Storage Denise Perkins
Had an amazing experience, a great place to be with Cindy and Pam
November 2, 2023
Google Public Storage Liz Loera
Cindy and Pam have been very helpful and made everything easy for my move out.
November 1, 2023
Google Public Storage Luke’s Life
Cindy and Pam are amazing to work with! This has been the best experience I’ve ever had renting a storage unit. They were so helpful and I will always go to public storage for all of my storage needs!
November 1, 2023
Google Public Storage Jacob Sanchez
Pam was awesome
October 31, 2023
Google Public Storage JJM
October 30, 2023
Google Public Storage stacy Brown
Your service is very good Pam was very helpful
October 30, 2023
Google Public Storage Mitchell Foster
Pam was really nice and helpful when going online wasn’t working she even told me about the fall specials they had going
October 30, 2023
Google Public Storage Ashley Rind
Pam is very helpful
October 29, 2023
Google Public Storage Serg Martz
Ms. Pam was amazing!!!!
October 24, 2023
Google Public Storage Jason Sobieski
Cindy was great!!!
October 23, 2023
Google Public Storage Jeremy Garza
Miss Pam and Cindy took care of me at the League City location on 518 and Gulf freeway. They were more than helpful and would definitely recommend this location. This is 18 wheeler accessible which was hard to find on this side of town. If you need a storage, these ladies will help ypu.
October 22, 2023
Google Public Storage Stacie S.
Cindy was so helpful in getting my unit transferred after moving cross country. Very clean and accessible
October 20, 2023
Google Public Storage Autumn Gutierrez
Miss Cindy and Pam were very helpful
October 20, 2023
Google Public Storage Kten Frewil
October 8, 2023
Google Public Storage Hina Javed
Pam was very helpful and amazing!
September 30, 2023
Google Public Storage Kim Gutierrez
Joshua did a great job of setting us up!
September 30, 2023
Google Public Storage TiffTiff715
Joshua has been gracious and kind enough to always make sure his clients are treated right.
September 23, 2023
Google Public Storage Connor
Very helpful people fast and easy proccess
September 13, 2023
Google Public Storage Jessica Enochs
I was Helped by Ms. Pam she was very sweet and so helpful! Answered all my questions and even went above and beyond to help me find the perfect unit for me!
September 13, 2023
Google Public Storage D.O Jones
Pam was great helping me out with the online application and accessing the gate.
September 13, 2023
Google Public Storage Nettie Millsap
This place is well kept and maintained! The staff is absolutely incredible! 10/10 I would definitely recommend!!!
September 11, 2023
Google Public Storage Patio Install
Lindsay is great and knowledgeable. Move in experience was exceptional good.
September 7, 2023
Google Public Storage Brandon Davis
Thanks to Clint from the front office, our entire moving in process was seamless. Clint's exceptional customer service is the reason why I rented additional storages at this location, despite moving farther than planned. He has gone out of his way when helping us get additional larger units, replace faulty locks, and make sure our additional units were close to our current ones. Clint's enthusiasm and willingness to assist have remained constant throughout the process. The staff at the location have all been friendly, but Clint has been a true game changer for my girlfriend and me. He has turned our frustrating moving days around and made the extra drive here worth it!! Keep up the great work! It’s not every day that you discover great customer service that’s consistent.
September 4, 2023
Google Public Storage Angela Tambrella
Clint was great ! Very helpful.
September 4, 2023
Google Public Storage James Knightstep
Me. Clint at the front desk was very helpful and patient with my rental and great customer care
September 2, 2023
Google Public Storage katrina patraw
Wonderful customer service from Clint and Lindsay
September 2, 2023
Google Public Storage Reymundo Benavides
Clint and Lindsay we're extremely helpful setting my account up. They're really friendly and positive. I'm happy I chose this location.
September 1, 2023
Google Public Storage April Posey
Lindsay was very helpful. She walked around with me, showing me options.
August 31, 2023
Google Public Storage Felicia Virgin
Ms.Cindy was the bomb!!!… customer service
August 30, 2023
Google Public Storage Curt
Spoke to management, very helpful and accommodating. Very impressed with the followup to resolve this.
August 30, 2023
Google Public Storage Jandell Newell
Mrs. Cindy was very knowledgeable and very nice .. and funny… sweet lady who couldn’t do anything about making my price cheaper… she said she didn’t own the place…lol
August 30, 2023
Google Public Storage Amanda McClain
Absolutely a wonderful experience. During my mom passing all her special things were safe and sound.
August 30, 2023
Google Public Storage Dr. Shitel Patel
August 25, 2023
Google Public Storage Brenda Adamczyk
Ralph was very helpful!! Walked me through the whole process and took his time and didn’t rush me! Excellent Service!! Thank you!!
August 20, 2023
Google Public Storage Milena valdes
Clint and Cindy were very sweet and helpful
August 15, 2023
Google Public Storage Ashley Petershagen
Cindy and the team were so nice and helpful! Everyone should get a storage here!
August 8, 2023
Google Public Storage Jim Manning
I rented to large storage units @ Public Storage at 20602 Gulf Freeway Webster, TX 77598 & Clint, the facility manager was extremely helpful. He took the time to walk me through the online rental process &, when I had a problem (my error), he took the time to get the IT technical support to resolve the problem. Clint was very polite, professional, helpful & patient all through the process. An excellent representative for Public Storage!
August 1, 2023
Google Public Storage Elicah Mason
It is very disappointing that I have to come and leave a review to get a response. The district manager knew the insurance wasn’t going to cover the damage of my 1800.00 couch. I really wish Mrs. Lisa was there because this customer service is ridiculous!
July 27, 2023
Google Public Storage Jakki Davis
I came into the facility to get some stuff from storage but my app was having some issues. I thought it was only the password but it turned out to be the whole app glitching. The staff was very helpful, even coming out to make sure the app would work to let me in the gate. Many thanks to Clint and Cindy for the excellent customer service they provided me!!!
July 27, 2023
Google Public Storage Brittany Phillips
Ms Cindy was so awesome and helpful. So grateful for the pleasant experience! Mr. Clint was helpful too! Great customer service!!
July 21, 2023
Google Public Storage Elicah Mason
I am very upset at the customer service, I recently received at this location. This issue started from the day I moved in. The district manager communication skills are horrible and needs a refresher course! As a customer, my furniture was damaged, I was promised things that were never delivered and accumulated late fees, that I was asked for me to pay for and they will credit me the following month. I would never recommend a public storage to anyone after how I was treated!
July 20, 2023
Google Public Storage Devin C
Fast and friendly service here. Big thank you to Clint and Cindy.
July 20, 2023
Google Public Storage Siomara Miranda
July 16, 2023
Google Public Storage Thomas Mckowen
Lindsay at this location has always been helpful/professional with me . I would recommend anyone coming to the Gulf Freeway location request her assistance.
July 15, 2023
Google Public Storage Summer
My experience at this location has been great so far. Lynsey and Clint were very helpful in setting me up with the right unit and ensured I had what I needed to get started. The facility is clean, secure, and in a convenient location. I look forward in continuing to rent here.
July 7, 2023
Google Public Storage cassandra castillo
Cindy and Lindsay are so sweet. Gave great customer service.
June 21, 2023
Google Public Storage Ryan Boren
Great place to store your stuff. Janise at the front desk was very delightful and helpful!
June 21, 2023
Google Public Storage Larry Todd
Always clean, excellent service, bathroom is always clean Cindy and Clint always at your service how about that
June 13, 2023
Google Public Storage THOMAS TOUPS
Worked with Clint today on viewing and renting a storage space. He was more than willing to answer all my questions and very helpful in showing me available units. Great job! Thanks Clint
June 8, 2023
Google Public Storage MoNique Ali
Wes was very helpful and informative. Excellent customer service. I definitely recommend this location.
June 8, 2023
Google Public Storage Jeni P
“Public storage is great. Lindsay is super nice and always helpful when I need it.”
June 2, 2023
Google Public Storage Charlie Easley
Lisa was amazing she had everything ready to be explained at every question. She was patient and very helpful. Have ms Lisa know that she's is doing wonder full
May 25, 2023
Google Public Storage Nicholas Goode
SHOUTOUT LISA! She’s extremely nice and helpful!
May 4, 2023
Google Public Storage One Moe
Clean facility. This place is what a real storage should be like. Best part is the management from someone who cares about their customers!
May 2, 2023
Google Public Storage Chasity Nolte
Lisa was amazing to work with , She answered all our questions and when we got lost , she kindly guided us to our storage locker. I definitely recommend Public Storage but even better I recommend you talk to Lisa!
May 2, 2023
Google Public Storage Jarrod Hatcher
The facility is very clean,Lisa at the front office was great at answering my question and helping me find my locker. Overall,Well worth you storing your belongings here.
April 23, 2023
Google Public Storage Tony Gallo
It’s clean and it works
April 21, 2023
Google Public Storage OLGA GONZALES
Lisa was great. She nice and knowledgeable thank you highly recommended
April 21, 2023
Google Public Storage Shay Robertson
Thank you Ms Lisa you are friendly and helpful. Good clean place very knowledgeable. I recommend you Come talk to Lisa’s she is helpful and knows how to make me feel welcome. Thanks again Lisa. Best location and customer service. My friend rented here and again Lisa was the best.
April 18, 2023
Google Public Storage A n W
Again Update on Lisa! Issue with a glitch when making a payment. Received a call we were late. Knowing I had made the payment on the 20th for the upcoming month. Talked to Lisa and she saw the glitch and problem solved. Update on Lisa! Again Excellent! Had an issue about a unit at another property. She spoke with her supervisor and the problem was resolved quickly. The manager for the other property should take notes. Posted earlier-- We've had 2 storages on the 3rd floor for years. Elevator went down right before we arrived 1 day. Upset, Lisa stepped in and saved the day. Offered apologies and said she'd call when it was running again( and she did). Great customer service that you don't find often.
April 2, 2023
Google Public Storage Carlie Stunson
Lisa was so helpful and made our move in so easy! Property is super clean!
March 10, 2023
Google Public Storage Maria Ramos
I had questions about my rate. A message was left and returned very promptly. I spoke with Lisa. She was very understanding and professional. She explained the current rates vs my rate and was able to help me out. It was a pleasure speaking with her.
March 6, 2023
Google Public Storage Yeetus Deletus
Lindsay P. was a huge help today. She showed around and answered all of my questions as they came about and was very patient. I feel confident in saying she is the best Public Storage has.
February 27, 2023
Google Public Storage Brianna Morales
The new regional manager is very customer service oriented. Goes out of his way to contact the customers and address any concerns that they might have. I was very impressed with his professionalism when he reached out to help me resolve a minor issue.
February 26, 2023
Google Public Storage TheReelMotive
Ms. Lisa at this location helped transfer unit. I definitely don't do well with dimensions. Anyway, the whole transactions took a couple minutes. And she was lovely.
February 12, 2023
Google Public Storage Odell from da SSIPP
11/1/22 Rent is going up and the # of carts to unload/load is going down I see. Only 1 cart available today vs 4 in the past and 3 as of a few weeks ago..... The We Care Team and Ms Lisa contacted me after I posted this and told me they were going to order more carts but it may take a few weeks. Stopped by there on 12/5/22 and found 3 carts vs 1. Thanks for reaching out to me about this and acting swiftly to rectify the situation. Here is picture proof of them keeping their word. Friendly staff. New facility. Very visible. Clean. 2/12/23 Stopped by today and saw 4 carts again. Thanks!
February 11, 2023
Google Public Storage Tovonte Collins
This place is great and Lisa was amazing help!
February 7, 2023
Google Public Storage Carmina Villanueva
Mrs. Lisa was very helpful!!
January 10, 2023
Google Public Storage Austin Browning
Lisa did very well with helping me pick the right size unit that I needed for my belongings!! Definitely recommend!
January 10, 2023
Google Public Storage Tori Falcon
Very nice staff
January 3, 2023
Google Public Storage Texas SWAMPY
I spoke to Lindsey, I believe. She was very knowledgeable, patient and kind in helping my family and I allocate the correct space for storage.
December 13, 2022
Google Public Storage S k
Easy going, great staff
December 9, 2022
Google Public Storage Jerohn Smith
Lisa was very great with assisting and getting my storage space ready .
December 3, 2022
Google Public Storage Tomeka Williams
Lisa was very customer service friendly and very informative and fast!!
December 3, 2022
Google Public Storage Aaron Yates
10/10 Lisa was helpful really fast and quick service
December 1, 2022
Google Public Storage Eve Vargas
Used this storage for several months and had no problem. Loved that added security that the storage has with entry/exit. Lisa, the manager, was such a delight.
November 17, 2022
Google Public Storage chris gibson
Lisa was extremely helpful when we arrived without an appointment.
November 9, 2022
Google Public Storage Jazmon Greenwood
Ms. Lisa did an awesome job informing me of the promotions. She was also attentive to what I wanted and I didn’t feel pushed into more than I needed.
November 8, 2022
Google Public Storage Minah Lioncourt
Lisa provided excellent service and informative dialogue of getting a first time unit . Funny and intelligent she made this a comfortable experience
November 5, 2022
Google Public Storage Anthony Herrera
Lindsey was very accommodating in helping me switch over to a larger unit. Very good customer service skills.
November 4, 2022
Google Public Storage Chironda Sharp
Lisa was awesome. I rented a space online that was too small just moments later she got me what I needed.
November 1, 2022
Google Public Storage deonte lanecowart
Lisa and Lindsay did a fantastic job helping me clear out my unit and helping me with my remaining balance would recommend this location due to the customer service Military loves that kind of customer service 10/10!!!
October 29, 2022
Google Public Storage Derrick bishop
Would have been a long time customer but my payment went up from 129.00 acceptable to 174.00 not acceptable after 4 months for a 10x10. It's hard to get to if you're not coming from the freeway because there's no way to turn in from the other direction there is a concrete divider that blocks the entrance. The very first time I went to store things they had 2 4wheel carts every other time there were none and I was the only one there. The lady said people keep them in their units so that's why they are missing.
October 21, 2022
Google Public Storage Andy Zavala
Marlene was great she seemed very tired but still ready to show us the storage unit
October 21, 2022
Google Public Storage k o
Signed up with Marlene. She was super helpful and let us look around before signing on. Very secure place
October 12, 2022
Google Public Storage Lance Campbell
Lindsay was very helpful.
September 24, 2022
Google Public Storage Derrick Archie
She Tha best walked me through everything and then came outside to get when she was ready to do paperwork
September 13, 2022
Google Public Storage Javon Thomas
I would recommend this storage to anyone one in texas the agent that helped me was Ms Lisa was very nice and helpful
September 12, 2022
Google Public Storage Tracy Paz
September 9, 2022
Google Public Storage Theresa Edwards
Ms Lisa was very helpful and nice I have had my thing over their for the past Three years I love Customer Service that Miss Lisa have given me I would Recommend to come used their storage very clean and nice.
September 3, 2022
Google Public Storage OutlawChaos13
Thank you Lindsey for your 5 star service awesome service
September 2, 2022
Google Public Storage Richard White
Hey today September 2nd 2022 I walked in public storage and Lisa helped me out alot she was very courteous and knowledgeable of her job thanks public storage y'all have a great team member.
August 30, 2022
Google Public Storage Danyelle Ropp
I cannot say enough wonderful things about Public Storage in Webster. Lisa and Lindsay are AMAZING!!!! They are incredibly sweet and extremely professional. We found out about this storage facility by winning a unit in an auction and now if we ever need a storage building for ourselves, we won't go anywhere else!
August 29, 2022
Google Public Storage Claire Woolsey
Pam was very thorough & made our move in process super easy! The facility is safe & clean!
August 29, 2022
Google Public Storage Blake Jamison
I wanted to transfer my unit to a bigger one and Pamela made it so easy and simple. She explained everything in an easy to understand way. Great customer service!
August 24, 2022
Google Public Storage Rey Herrera
Lisa and Lindsay was very helpful and friendly. Thanks
August 23, 2022
Google Public Storage Eddie Summerlin
Lisa is amazing. She helped me get just the right size. Go see Lisa at this location.
August 22, 2022
Google Public Storage Chris vanover
Lisa a was very helpful, got a unit at a great price.
August 9, 2022
Google Public Storage Jeff Crawford
Lisa R. is amazing. Held the office open after hours for me, then went way above and beyond the call of duty to help with my predicament. If you have options on where to go for storage come here. Ask for Lisa. She rocks.
August 5, 2022
Google Public Storage Chester Payton
Lisa was awesome. I highly recommend. Thanks again
August 5, 2022
Google Public Storage Victor Jimenez
Good customer service with Lisa the manager with no problems. And good place and it's really clean and comfortable
August 4, 2022
Google Public Storage Jeremy Moore
Service was very good. Lisa was very helpful.
August 4, 2022
Google Public Storage Xray Alpha
Very easy rental process. Units are in very good shape and are pest free. Very secure facilities with multiple layers of protection. Very professional staff. Out of 50 businesses this was the best storage business in Houston/Galveston County. Definitely recommend if you want to keep your items secure.
July 30, 2022
Google Public Storage Crystal Martin
Assistant manager Pam was very nice and helpful. She showed me the storage unit and explained everything to me. Thank you so much for the help...
July 30, 2022
Google Public Storage Zach Williams
Move in and move out were extremely easy. The building is the cleanest storage facility I’ve ever been in. Daniel and Lisa were both very helpful!
July 23, 2022
Google Public Storage Calllmeque
Daniel was great! Couldn’t have asked for better customer service! Very friendly and explained everything without hesitation! Thanks Daniel!
July 11, 2022
Google Public Storage Kimberly Riggs
Zero issues with pests, staff was friendly and helpful. Would recommend this location to anyone.
July 4, 2022
Google Public Storage Lea McCleave
Lisa was amazing at helping us find a storage unit. She showed us options and explained everything so well. Did not take too much time setting up a unit and an account.
July 4, 2022
Google Public Storage Rosey Mosqueda
Pamela is your go to lady for anything you may have a question about. Her customer service is awesome and she made moving day very easy
July 4, 2022
Google Public Storage GoinLive Entertainment
Thank you Pamela for the help with my storage space rental at the Webster location! You’re awesome!!
July 2, 2022
Google Public Storage William Yu
Huge shoutout to Ms. Lisa! She was friendly, kind, and helpful in answering my question about locks and went the extra mile to fetch a push dolly when I was sitting in a car waiting for one! I really appreciated her effort. I was impressed that the facility was spot clean. Overall, I'm more than pleased and very happy to keep my stuff here!
July 1, 2022
Google Public Storage Tyrone Smith
Great service
July 1, 2022
Google Public Storage Sherrelle Saldana
Great Customer service Marlean was a big help!
June 12, 2022
Google Public Storage Joseph Lyon
Marlene was fantastic, helpful, & the facility is clean!!
June 12, 2022
Google Public Storage Levi Mc Guiru
Pamela provided excellent 👍 customer service.
June 11, 2022
Google Public Storage Sergio Gonzalez
I like the storage facility Lisa easy to deal with
June 10, 2022
Google Public Storage William Curl
Lisa was extremely helpful, knowledgeable, and offered me a promotion on my first month!
June 5, 2022
Google Public Storage MomKathy Security
Only one of the elevators was working.
June 2, 2022
Google Public Storage Charlotte Fowler-White
Lisa was very professional and helpful. I appreciate everything she did to make my experience great.
June 2, 2022
Google Public Storage Victoria Hernandez
Lisa is amazing! She will be the most patient and genuine with you. Nicest public storage I’ve been to in awhile.
May 27, 2022
Google Public Storage Misty Castillo
Lisa was a lot of help. She was knowledgeable and friendly. Glad we chose this location to use.
May 16, 2022
Google Public Storage K p
Pamela was very helpful with my experience. Got me in quickly and was very kind
May 16, 2022
Google Public Storage Sandra Scott
Pamela is great she made my procees to rent storage very smooth I will recommend this location to anyone because of PAMELA....
May 12, 2022
Google Public Storage Weird Side Effect
Very good customer service. Lisa helped me, and she was very thorough and knowledgeable with explaining everything. She made the process super easy. The facility is also very clean, which I very much appreciate. Would definitely recommend to anyone.
May 6, 2022
Google Public Storage Hannah Wilson
Great storage place. Very secure! Marlene was very helpful!
April 24, 2022
Google Public Storage Andy Broughton
Awesome service by Pamela. We are happy with the units we rent and the cleanliness of the facility.
April 23, 2022
Google Public Storage Carolyn Aguilera
Lisa and Laura are awesome. They give great customer service and help you select the unit the is right for you.
April 12, 2022
Google Public Storage Leslie Gerard
April 12, 2022
Google Public Storage Phillip Chatham
Lisa is absolutely amazing!
April 9, 2022
Google Public Storage victoria desiree
Lisa was VERY thorough and helpful. 10 STARS IF I COULD!! 😃
April 9, 2022
Google Public Storage Melinna Barrera
April 8, 2022
Google Public Storage Jacqueline H
Lisa is the best amazing friendliness person ever. She knows this business better then anyone come and ask for her she will help you find what you need for moving and find the right space thank you Lisa
March 29, 2022
Google Public Storage Savannah Ponce
This location is the cleanest I have ever been to. Got all my questions answered by Lisa! She is the sweetest most informative! The price is unbeatable & the security measures are A1!!! I highly recommend!
March 8, 2022
Google Public Storage Dillan Pierre
It was real easy to get the storage and great service. Pam was amazing. She help me out with everything by walking me through every unit to see which one would better work for me
March 3, 2022
Google Public Storage Nicolas Ramirez
Lisa has been an amazing help! Love the customer service at this Public Storage!
March 3, 2022
Google Public Storage Torey Brown
Lisa was very professional, she explain everything that I needed to know to store my things .If you need a good place to store your thing, it a very clean place to put your all your goods
March 3, 2022
Google Public Storage Elizabeth Luna
An amazing experience! Ms.Lisa at the front desk was such a delight. She answered every question I had, and made my crazy day better with her vibrant smile, and kind words. Thank you for making a stressful process, a little less stressful!
March 2, 2022
Google Public Storage Joseph Eaglin
Lisa is the manager at this location and I have been working with her for a few years. She fights the corporation against rental increases for her customers and thats sad that we are still in a pandemic and companies like this keep trying to stick it to the loyal customers. Thank God for managers like this one and the company needs to be glad they have her at this location or they would loose a lot more customers.
February 23, 2022
Google Public Storage Rude Drummer
Lisa was Was very helpful. I highly recommend come see Lisa
February 14, 2022
Google Public Storage Megan Canterbury
Laura and Lisa were very helpful. Made for a very seamless transition! thanks!
February 11, 2022
Google Public Storage Zenaida Alabbasi
Samantha and Colin - very helpful
January 14, 2022
Google Public Storage Caprice Dodson
Good service with Lisa… great assistance! Five stars!
January 14, 2022
Google Public Storage Julio Corona
Lisa was great with us. Excellent customer service
January 4, 2022
Google Public Storage Katrina Cooper
Lisa is very friendly snd easy to approach and listens well. I feel warm all over for the way she makes me feel welcome.
December 30, 2021
Google Public Storage Chase Hall
December 27, 2021
Google Public Storage Kaylan Benz
I've been looking around for storage units for a while and was really struggling, a few weeks ago I went into this Public Storage and was greeted by a woman named Lisa. This woman 100% changed my experience when it came to looking for storage units. She not only was willing to walk me to the unit, and show me them, she also was more than willing to spend as much time as I needed, answering questions, explaining things and being more than willing to help me out however she could. This place is in a nice area and has some of the nicest staff. Lisa thank you again for your AMAZING customer service!!
December 14, 2021
Google Public Storage Eric Kitterman
Lisa and Laura have been wonderful to my wife and me. They go above and beyond to accommodate our needs! Thank you ladies!
December 14, 2021
Google Public Storage Rachel McLaughlin
This location surpasses all previous storage facilities I've ever used, and I've used a lot. The managers Laura and Lisa are truly wonderful.
December 14, 2021
Google Public Storage Randy Moore
Lisa was extremely helpful and accomodating. I had forgot the keys to my two storage units out of state and had to have a locksmith drill out the locks. She let me borrow a dustpan that I used with my broom to clean up the mess and the units after cleaning them out.
November 19, 2021
Google Public Storage Priscilla Hadden
I just wanna thank Lisa for helping me to vacate the unit I had. She really care about the costumers.
November 13, 2021
Google Public Storage Ivan Rivera
Didn’t take any photos, but I really love the location, how clean it is, and the size options!
November 7, 2021
Google Public Storage Michelle
Alan helped me during my first storage unit rental. He was very understanding and accommodating!!! He explained everything really well to me and he was super polite the whole time.
November 3, 2021
Google Public Storage Joe T
October 20, 2021
Google Public Storage Bridgette Hughes
Lisa was very knowledgeable of services and made a 1st time renter experience seamless. I will definitely recommend to others.
October 14, 2021
Google Public Storage Marita B.
Lisa was very helpful opening the door of my unit after almost two years of storing my stuff and not being opened.
October 11, 2021
Google Public Storage Blake Phillips
Staff hasn't attitude
October 8, 2021
Google Public Storage ATA All The Above
Lovely manager and very clean environment!
October 4, 2021
Google Public Storage aishaya
I had alittle bit of difficulty at first figuring out how to get a storage but Marlene helped me in a matter of minutes. I’ve never been here prior to before but with the great customer service and patience I received, i definitely will be continuing any storage purchases through this location!
October 4, 2021
Google Public Storage wyntre wilson
Marlene was such a huge help! She has awesome customer service skills & is super sweet.
October 2, 2021
Google Public Storage LIA FR
The costumer service there was simply amazing! They treated me so well and were very professional. 10/10 and so easy.
October 1, 2021
Google Public Storage Fasa Pride
Allen and Lisa were a great help .no head ache no issues great service
September 13, 2021
Google Public Storage Gayla Roberts
This facility is very nice, clean, and still somewhat new. However, the major downfall is that they only have two carts. I have been at similar sized facilities before where they were eight carts available. I would think twice about using this location because of that.
September 13, 2021
Google Public Storage Traci Davis
Cindy was excellent & very thorough. Clean secure establishment.
September 3, 2021
Google Public Storage Casey Duffey
Cindy was awesome! Very pleasant lady, knowledgeable and even called to check on me after I'd made my reservation. The younger lady Cindy was training was also sweet😉
August 20, 2021
Google Public Storage Luis Ramos
Lisa is the best, went by 2 days in a row and she was always ready to help. Thank you.
August 12, 2021
Google Public Storage Dave McLaughlin
Lisa is AMAZING! She is very friendly and very professional. I would definitely recommend seeing her for all your storage needs.
August 12, 2021
Google Public Storage Dominick Romozzi
Want to thank Lisa for helping me with all the questions I had. She was very professional and patient!
July 24, 2021
Google Public Storage Nestor Quiroga
Just went there to help a friend with some boxes to store the place looks very secure and clean !!
July 15, 2021
Google Public Storage Chris Kovacs
Lisa (especially) and Samantha have been above board with me since I started renting in their facility a couple of years ago. Lisa has always been professional and friendly, and helpful. I have had bad storage experiences before, and Public Storage has changed my mind of what can be expected from a business that “ does it right”.I wish the powers that be could put a location in Alvin , Texas. That little town is growing like crazy, the rental units available there are expensive, and they treat you like a criminal! I just can’t say enough good about my storage experience from Public Storage at 20602 Gulf Freeway, in Webster , Texas!
July 8, 2021
Google Public Storage Don Constantine
Lisa at Public Storage always does an excellent job taking care of any questions or concerns I may have. When I am there is always around checking and making sure that the hallways are clean and asks if I have any questions.
June 29, 2021
Google Public Storage Andrew Fernandez
Lisa the locations manager went above and beyond in helping resolve my storage issues, highly recommended location they will definitely take care of their customers.
June 20, 2021
Google Public Storage Ralph Hansen
Such a clean facility and helpful staff. Lisa is knowledgeable and very helpful.
June 16, 2021
Google Public Storage Lisa Price
LISA was extremely helpful. The facility is clean and very secure
May 29, 2021
Google Public Storage Henry Stowe
Upon entering this Public Storage, a rather imposing woman barked out a demand in the usual condescending tone of a Karen that we wear a face mask. We stated we don't wear face masks to conduct normal business. This store lost a short term rental contract as a result. I hope that this get the attention of the company district manager.
May 23, 2021
Google Public Storage Andrew Gumpp
Lisa was very helpful. This is the first time every having a storage unit and Lisa made the process smooth as possible. She answered all my questions and concerns. The place is very clean and secure.
May 14, 2021
Google Public Storage Nicole Sumlin
Lisa (staff at Public Storage) is so AWESOME! Every time I visit my storage Lisa is so helpful and always go above and beyond to meet my needs!! Thank you for your Amazing customer service Lisa!!! You're the Best!
May 10, 2021
Google Public Storage Taryn Hulsey
Ms. Pam was amazing! She was super professional, friendly, and got us our unit quick. The place is nice and clean. Highly recommend.
May 10, 2021
Google Public Storage Phil Devoll
Really good facility. The guy that helped me, Colin, was really helpful and nice.
May 2, 2021
Google Public Storage David Grady
Fast and quick experience! Good customer service from Wes. Only knock is it’s a little pricey in my opinion. Overall satisfied
April 24, 2021
Google Public Storage Linda Bohannon
Having used a different storage company in the past, I must say that the friendliness, helpfulness and service provided by Lisa (think that is the correct name) surpasses the other company by miles. When my son and I recently moved additional items into the storage unit, we stopped by the office and were met with a smile from Lisa who provided information about pricing and saving money thereby making us long-term customers. Lisa is an excellent representative of Public Storage. The facility itself is kept clean and the code system makes me feel that my storage items are safe and secure. Cleanliness, security and a great front office staff in Lisa - thank you Public Storage.
April 23, 2021
Google Public Storage Latarsha Burroughs
Very helpful worker
April 22, 2021
Google Public Storage Laura Reed
Great location and good prices and the best customer service. Thanks Lisa.
April 19, 2021
Google Public Storage Lacy Ricketson
Wes was very helpful
March 23, 2021
Google Public Storage Christina Hasenleder
Lisa has been exceptionally helpful and kind and understanding. The customer service is great!
March 1, 2021
Google Public Storage Gabriela Rico
Great customer from Lisa!
February 4, 2021
Google Public Storage Jennifer Matthews
Lisa is always sweet and helpful. She answers every question and great customer service. The property is very clean, my unit was clean and ready when I moved in. I definately recommend!!
February 4, 2021
Google Public Storage William Morris
Jennifer gave excellent customer service, she answered all my questions, showed me my unit.and she went over different options with me. The property is well kept. Definitely recommend.
February 2, 2021
Google Public Storage Marion Marshall
Lisa was super patient and helpful! A good experience.
February 2, 2021
Google Public Storage Laura Cardenas
Lisa was great. You can tell she has been business for a while now. Property looked very well kept up
February 2, 2021
Google Public Storage Jose Mendez
I’m new to the area and it’s been quite a journey. Lisa has been wonderful and has made my moving experience a little easier.
January 15, 2021
Google Public Storage Debra Morris
I’m happy with the storage unit that I received from the company. I wanted something that was big enough to remove the clutter from my home but affordable as well. Jennifer Matthews helped me get exactly what I was looking for, she was quick, and friendly to talk too. The last storage place I rented from was awful, their units were disgusting unlike these here at public storage that are cleaned after each use. So, if you are looking for a storage unit I would highly recommend speaking with Jennifer, she will get you into the one for you!
January 9, 2021
Google Public Storage Doug “Wdoug4” M
Clean and safe in the new section.
December 29, 2020
Google Public Storage Aaron Cosse'
This location has really great customer service.
December 10, 2020
Google Public Storage Destinee Lasiter
Jennifer gave excellent customer service! Definitely recommend!
December 4, 2020
Google Public Storage Tim Hurst
Spoke with Krista for a 3pm appointment, and was treated like family. She explained the entire process and was extremely helpful. I would recommend if your low on storage space.
December 4, 2020
Google Public Storage Tonya Spencer
Krista was amazing!!!
November 3, 2020
Google Public Storage Jennifer Szekely
I needed a storage unit . And didn't know how it worked. The lady named Lisa helped me understand what I needed and how to pack. She was incredibly helpful and cant thank her enough.
October 18, 2020
Google Public Storage Rebecca Rampy
Great rates and I love how easy I can access my unit whenever I would like. The facility is clean and well maintained. I appreciate the carts the facility provides. They are large and sturdy. I used this facility for about 8 months and never had any issues.
September 29, 2020
Google Public Storage Jlyn Sanchez
Thank you Marlene and Lisa for being patient with me and helping me out with all my questions. To finding the right unit for me. 👍😊
September 20, 2020
Google Public Storage Michelle M
I have to say this was a very nice facility! Super clean, and the customer service was amazing! Lisa helped me and my parents with finding them a storage unit and walked us through the steps they needed to take. Definitely glad we chose this place to store their belongings. Thank you Lisa!!!
September 7, 2020
Google Public Storage Nicholas Hofmann
September 3, 2020
Google Public Storage Celestia Ludenberg
September 3, 2020
Google Public Storage Chiaki Nanami
Great place,. Good rates and Lisa is awesome.
September 3, 2020
Google Public Storage Junko Enoshima
Very friendly and good prices. Always clean. Staff is great.
August 30, 2020
Google Public Storage Jamie Quinn
Got a 5x10 unit for a great price. Sandy was awesome, super nice and helpful! The facility is very clean and easy to navigate, and they have complimentary carts to put your items in your unit. Great service and location!
August 28, 2020
Google Public Storage Danney Perkins
Gated in storage, business location closed public restrooms due covid 19, which is not right, company could paid janitor spray bathrooms hourly, and could help do there part of not making a mess, sanitized.
August 19, 2020
Google Public Storage Nina Avila
Very nice people that works here
August 15, 2020
Google Public Storage Matthew Parker
The facility is clean and climate controlled. My only issue was the sticker shock as the ad boasts of $1 for first months rent and it ended up being over $60 with added start up fees. The person at the check in desk was polite and helpful.
August 12, 2020
Google Public Storage Charlotte Chandler
I'm impressed how I got this unit right when I was about to give up...I think Samantha called me and said they had an available unit for me and Sandy assisted me with getting my unit and I'm a happy customer...thank you Sandy and Samantha.
August 1, 2020
Google Public Storage Brian Cianciolo
I have had a unit here for some time now and have always had excellent service. When calling, the phone barely rings before you are greeted by a human. Lisa helped me with my most recent inquiry and had the situation resolved in a matter of minutes. Thank you Lisa!
July 20, 2020
Google Public Storage Christy Henson
July 5, 2020
Google Public Storage Jake Everett
Great staff, the lady that dealt with me was called Samantha. She was wonderful friendly and very insightful. Facility was very clean and well secured. Perfect experience, Highly recommended to anyone.
June 27, 2020
Google Public Storage Mark McCabe
June 18, 2020
Google Public Storage Michelle Moore
Great place. Lisa was wonderful. I highly recommend
June 6, 2020
Google Public Storage Denise M
Very clean and the staff was helpful. The only downsides are sometimes carts are not available to use to transport your stuff and they do not give refunds if you move out before the end of the month. I moved out on June 5 but had already been charged for the whole month of June.
June 1, 2020
Google Public Storage BFrank Hawkins
Easy access
April 23, 2020
Google Public Storage Sarah Paul
Clean facilities. BUT they did not allow me the option of bringing my own lock, I had to buy one from them that charge $20 for. I did not like the one lady in the front with her attitude smacking gum and filing her nails.( She said she was the managers daughter) They also pressure you into buying upgrades then makes you go on google and put a 5 star in front of them rating your experience.
March 22, 2020
Google Public Storage venita sheldon
Colin helped me find the perfect storage for my prized collection!! A+++ Service
March 21, 2020
Google Public Storage Ignacia Gonzalez
Everybody here is very nice Colin was very nice and informative.
March 20, 2020
Google Public Storage Laura Cardenas
Great service. Lisa is the best!
March 20, 2020
Google Public Storage Laura Reed
Great place! Lisa is the best
March 20, 2020
Google Public Storage K Cortez
Had excellent service from Colin! Property was clean and neat.
March 20, 2020
Google Public Storage Damian Aguilera
Lisa was amazing! Quick and professional!!!
March 8, 2020
Google Public Storage Michael Bailey
March 2, 2020
Google Public Storage Claudia Hart
Janise & Laura were great. Professional, kind and great sense of humor. Helped me get the unit size & door size I needed. Thank you.
March 1, 2020
Google Public Storage Kelly Binger
The people omg the front office are very polite and the facilities are well kept.
March 1, 2020
Google Public Storage Happy2020 Ton
Thank you Lisa and Laura for all your helped. Outstanding customer service and friendly. Location is new, clean, secure, and easy access. I highly recommended
February 22, 2020
Google Public Storage Kiana Jeffress
Lisa was very helpful, informative and friendly. We enjoyed the visit.
February 19, 2020
Google Public Storage jarred johnson
Lisa was very helpful and got me setup and done in minutes!
February 14, 2020
Google Public Storage Johnny Ward
My appointment time was for 11 and I came in before they were even open and Laura welcomed me with open arms. I was in my new unit before 10am! I was beyond impressed!
February 7, 2020
Google Public Storage Alex Roberts
Saw the nice facility and stopped in to see if they had availability. Laura helped my sister get into a unit with no issues. She is very polite and knows the storage business! Thanks Laura!
January 10, 2020
Google Public Storage Samantha Montes
Great prices and close to home which is always a plus. Lisa was super helpful & nice. Property is very well kept. Highly recommend.
January 8, 2020
Google Public Storage Marilyn Lee
Lisa was super efficient.
January 6, 2020
Google Public Storage Judy Love
Great customer service and very professional workers. Very clean and great prices, but the best part is the staff. Lisa and Laura are awesome, I definitely recommend going to this location. Thanks for everything.
January 2, 2020
Google Public Storage Ana Cortez
The ladies Laura and Pamela were excellent in their customer service. It was easy to load the unit via the elevator. Woul definitely recommend!
December 26, 2019
Google Public Storage Anne Comstock
Despite calling and explaining that I could provide a police report proving that my money for bills and Christmas had been stolen the previous evening, the management here went ahead and auctioned my unit last Monday morning. I begged and pleaded that they hold off so I could get $140 balance owed to them, as I was at work. I was told it didn't matter by Laura, the assistant. I was punched in the gut by their move just having lost almost $1100 less than 24 hours prior to find that the auction had been held and all mine and my children's belongings were gone. I am in the process of finding a new home and now I have nothing to put into it. All of our furniture was in that storage. Also some irreplaceable items from my father who is now deceased. I contacted Laura again and asked if there was any way the buyer could be contacted. I was told I can't have that information but the district manager would send an email to them. How come I have no faith in that ever happening. I dont recommend this or any Public Storage facility to anyone. I have contacted their consumer line and was directed back to the district manager who has not contacted me yet. Basically tough luck is their response. Not a care at all that I just lost everything. Sad!
December 16, 2019
Google Public Storage Christopher Pena
The manager of the location, Lisa, was very professional and kind. She runs a tight ship and everything was spotless on the grounds. We are very happy with our choice!
December 12, 2019
Google Public Storage Gary Jessen
I was very pleased with the friendly staff. Janise was helpful and informative in showing us around the facility. Lisa got us signed up and squared away quickly and efficiently. The facility is top notch and I feel very secure in leaving my gear there. I highly recommend this location,
December 11, 2019
Google Public Storage Juan Gale
Lisa was so helpful and her advise helped me to make a quick decision. Great service and building
December 11, 2019
Google Public Storage Cheryl McCreight
Lisa went above and beyond helping me get materials and setting up storage. She is a value add to your business!
November 14, 2019
Google Public Storage K. Fatoki
Lisa is an AWESOME manager, very professional, knowledgeable and always keep a clean property.
November 13, 2019
Google Public Storage Kylie LeBeau
Janise was so helpful with helping us find a storage unit.
November 12, 2019
Google Public Storage Elizabeth Osborne
November 12, 2019
Google Public Storage dee sauer
November 1, 2019
Google Public Storage Latriche Spiller
They were very nice and very professional.
October 26, 2019
Google Public Storage Concepcion Benavidez
I now have two units at this Public Storage, I chose to come back because the staff here are professional and attentive. Today Patricia helped me, she was very patient and kind even though I changed my mind twice on which size I would get. She happily showed me three units to help me choose the size that would work best for me. If you’re looking for a good storage facility this is it, excellent service and prices great.
October 23, 2019
Google Public Storage Janice Gomez
Kipsey was very friendly and helped me with my decisions. Thanks Kipsey !
October 20, 2019
Google Public Storage Stephanie Greeson
This company needs to be transparent about the leasing terms on their website. When I arrived to rent a unit I was informed that I would be forced to purchase their "special" lock because no other locks will work on the unit (lock is $20). Then when I moved out they will not buy back the "special" lock that I will never be able to use anywhere else ever again. Also, when I moved in I was told that if I did not have with me a proof of "storage unit insurance" with my regular insurance then they would charge me the "Public Storage insurance rates." Then when I found out that my regular insurance does fully cover off-site storage, they would not refund me the insurance they charged in previous months. Finally, when I scheduled a move out date in the middle of the month, cleaned out my unit, and went to the office to officially close out- I was informed that I would not be pro-rated for the remainder of the month. I moved out on the 19th and I had paid in full on the 1st of the month. They are taking the rest of the month's payment even though I am officially moved out of the unit. When I made my reservation with the company for this space NONE of the above were outlined in the confirmation email they sent, so I was blindsided by all the extra add-ons when I arrived.
October 20, 2019
Google Public Storage Debbie Avila
Thank you Lisa and Laura, at a time I needed help. Lisa and Laura was there and got me just what I needed and explained everything. You two are the best.
October 10, 2019
Google Public Storage Martha Weatherford
I was able to rent a storage area quick and easy. Thanks Laura for your help
October 7, 2019
Google Public Storage Mary Audilet
Samantha was absolutely amazing! Such a wonderful place! Super friendly and helpful!
October 7, 2019
Google Public Storage John Puma
I went to this Public Storage to rent a space on 10-01-19. I was very happy with the service provided. Laura, Samantha, and Lisa were very professional. Thank you the quality service that was provided. Great Team! Great Service! What more can you ask for!!
September 30, 2019
Google Public Storage Adriana Lira
Amazing service from start to finish! We were the annoying customers that come in minutes before closing, and Laura was still kind enough to show us the units without any rush and answered our questions with great recommendations. When I came in to finalize everything, Lisa remembered who I was and what I needed which made me feel welcome. Samantha took care of all the details and was very thorough, she took the time to find the most convenient units for me and explained everything I needed to know. Love this place already!
September 22, 2019
Google Public Storage Leslie Humphrey
Samantha was amazing! It was a smooth showing for storage units and she provided up front information on fees and helpful hints. So helpful in this hectic move in time.
September 21, 2019
Google Public Storage Alex Avila
Samantha was very friendly and informative! Location was convenient and clean!
September 20, 2019
Google Public Storage Shanta Limuel
Wow...what a great experience! Laura and Samantha had us in out in no time. They took the time to help my mother and I figure out what size storage was best for us. They are very professional and friendly! They answered all our questions and concerns. Thank you Laura and Samantha! 😁
September 18, 2019
Google Public Storage Lori Brodt
Janise was amazing, f start to finish I am so excited to be renting at this beautiful Public Storage. Best customer service ever, thank you!
September 18, 2019
Google Public Storage Grameen Bangla
Me and my wife went to rent a storage at Webster on 09/16/2019 and it was a wonderful and enjoyable experience. Janise, the front desk stuff was really a great help for us. She was amazingly helpful and courteous to us! Answered all our questions with much patience, courtesy and professionally. The storage compound was also really clean! Great place to store.
September 14, 2019
Google Public Storage anita hall
Samantha is great!!
September 13, 2019
Google Public Storage Sammi hardin
Laura and Janice were amazing in helping me with my rental super fast and easy! Great location and great prices.
September 12, 2019
Google Public Storage Venustiano Avila Jr
Janice and Lisa and Cindy and Shazea all worked together as team.
September 7, 2019
Google Public Storage SOUR PATCH
Laura Never Lets Me Down, Always Makes Sure I’m Greatly Taken Care Of, She’s Hands Down The Best To Go To!!
September 6, 2019
Google Public Storage Almec Martinez
My family and I went to Public Storage today for the first time and our guide Janise was very helpful and gave us all the information we needed. She made our experience very comfortable and easy. I would highly recommend Public Storage to anyone.
September 4, 2019
Google Public Storage Chris Hart
Jaeda was very friendly, and informative.
August 26, 2019
Google Public Storage Wayne Sabo
Super customer service (Lisa), clean and well laid out. Very secure.
August 24, 2019
Google Public Storage Michael kaster jr
What a wonderful experience with all office personal and Michele who took care of all my enrollment. Friendly helpful staff and a very very clean facility.
August 19, 2019
Google Public Storage JD_Phoenix (Johnni)
August 16, 2019
Google Public Storage Erica Nehls
I went to rent a storage today and it was a wonderful experience. Tameka helped me and she was amazing! So sweet and patient with all my questions. Everyone was really great from the minute I walked in. It's also really clean! Great place!
August 16, 2019
Google Public Storage Susan Lufkin
Tomeka provided great service in setting up my rental space!
August 15, 2019
Google Public Storage Ligia Loza
Rs muy atenta u eficiente la señora Lisa para atender al personal gracia por tener personas como ella.
August 5, 2019
Google Public Storage Erica Alexander
Monae Is a new employee but Gave exceptional service and really was knowledgeable about the facility.
August 3, 2019
Google Public Storage Melina A
Excellent experience! Jadea walked us through all the details of our rental. She is super knowledgeable and helpful.
August 2, 2019
Google Public Storage Angel Gomez
Such a great service from lisa!! Thank you!
August 1, 2019
Google Public Storage Nathan Dyer
August 1, 2019
Google Public Storage Jalyn Gaffney
Jaeda was amazing very nice staff!
August 1, 2019
Google Public Storage Patrick Smith
Very nice facility. Very clean and excellent customer service. Monae and the entire staff were very nice and extremely helpful.
July 28, 2019
Google Public Storage Janis Jarvis
Clean, appears to have good security, expensive
July 24, 2019
Google Public Storage Josh Carroll
Gotta give props to Lisa for getting me squared away with what I needed. Thanks!
July 15, 2019
Google Public Storage Caroline Jackson
July 14, 2019
Google Public Storage Lori Harper
TaMeka was very nice, helpful and fun to talk to.
July 11, 2019
Google Public Storage Nicholas Heckford
Wonderful service very nice
July 8, 2019
Google Public Storage Anjulee Hinojosa
Kipsey and Lisa (I believe) were so helpful and helped me find the perfect storage unit for my husband and I! I would recommend this place to anyone looking for affordable and secure storage!
July 8, 2019
Google Public Storage Chandra Cubie-Mills
Jaeda was great. Lisa was nice, she offered to help outside of renting a storage.Thanks for your patience.
July 6, 2019
Google Public Storage Lorelei Fredericks
Jaeda was amazing. She is definitely an asset to the company! Thank you for making this easy!
July 4, 2019
Google Public Storage Chris Lampley
Great service
July 4, 2019
Google Public Storage Patricia Johnson
Kipsey did a great job taking care of me today. The facility is new and looks super clean with good security. Looking forward to my first rental experience with Public Storage.
July 4, 2019
Google Public Storage Danyel Browder
Quick and lots of units
June 30, 2019
Google Public Storage Matthew Vanderbeck
Great customer service so far. Jaeda and Kypsey had good energy and were able to answer all our questions. Very personable.
June 9, 2019
Google Public Storage April Purvis
Justin was very helpful, the whole staff was friendly, and the setup process was super quick.
June 5, 2019
Google Public Storage Devin Siordia
Lisa was very helpful and informative with getting my unit. Great service!
June 4, 2019
Google Public Storage Melissa Hernandez
Lisa was an amazing associate and answered every question and was very nice!
June 1, 2019
Google Public Storage Madison Leblanc
Jaeda provided an exceptional move-in experience! Highly recommend!
June 1, 2019
Google Public Storage Claire Deller
Property representatives were efficient, knowledgeable, and pleasant. Chad and Lisa both were considerate of the memories being stored by me in explaining all the controls that were in place.
May 25, 2019
Google Public Storage Rosie Galvan
My experience was fast and easy! Jaeda made the process go so smoothly and answered all of my questions I had about my storage unit. I appreciate the friendly staff and look forward to sharing this business with my family and friends...towards their storage needs!
May 25, 2019
Google Public Storage Cidney Ray
Jaeda along with the other staff members and manager took great care of me! They worked around my business schedule to assure the hours that I need my storage unit was there for me. I have been looking for a staircase unit for about a week in the area and I should of made you guys my first stop. The place is new and looks magnificent. I am renting the indoor unit which has controlled climate, which my equipment will be in a great facility. Thank you for proceeding promptly and making sure that my every need was taken care of. Have a wonderful weekend!
May 22, 2019
Google Public Storage Julie Jewels
Lisa is very helpful. Clean facility and friendly staff
May 14, 2019
Google Public Storage Jimmie Melinder
Great facility and amazing rates! Jaeda & Lisa were very helpful with my storage needs! I highly recommend this Public Storage facility!
May 2, 2019
Google Public Storage John Oczepek
Close location, best prices around. Lisa was very helpful and professional.
April 23, 2019
Google Public Storage Brenda Parker
TaMeka
April 17, 2019
Google Public Storage Robert D
This was my first experience of using a storage facility. I was impressed with the communication skills of the young staff member as he escorted me through the new facility and explained in detail the various steps to ensure the security of my household items. Public Storage is a welcome addition to the area as they continue to serve the needs of the communities.
April 12, 2019
Google Public Storage OmegaX01
Great place, reasonable rates and super nice staff.
April 10, 2019
Google Public Storage Dylin CURRY
April 10, 2019
Google Public Storage Charles James
TaMeka provided great informed service!
April 9, 2019
Google Public Storage Sonny Groffo
TaMeka was amazing!!She will work with you and she truly cares about her customers.Never a dull moment,such a sweet spirit.
April 9, 2019
Google Public Storage John Hampton
Tameka and Ravyn were so helpful this morning. This was such an easy transition. I look forward to storing here. Thank you, ladies
April 8, 2019
Google Public Storage Jonathon Dillard
TaMeka was great, super service.
April 6, 2019
Google Public Storage Clara Ducos
TaMek a was perfect and Mr.Jim as well a perfect 10 for both..Lisa too¡
April 5, 2019
Google Public Storage Travis Tolin
Justin was very helpful with renting a storage unit. Answered all my questions before I could ask them. Lowest prices around too.
April 4, 2019
Google Public Storage Albert Paras
Lisa has been in the storage business for over 20 years and she definitely knows her stuff! Great customer service and attittude. Explained all the important details concisely and answered all questions and concerns I had. The facility is fairly new and the main building has elevators, automatic doors and climate control. They even have 6 roller beds that anyone can use to move items faster. Lastly this place had a great deal for a 10x25’ at only $105 at time of this review. Other places quoted us about 3x as much.
April 3, 2019
Google Public Storage David VanOrstrand
Helpful, courteous, very responsive.
April 2, 2019
Google Public Storage Grady Garrison
Just moved to town yesterday and met with Lisa to get checked in. She was professional, friendly, and knowledgeable and proud of their new location. Couldn’t have made the process and transaction any easier. Thank you, made this part of our move welcoming.
March 29, 2019
Google Public Storage Leo
Wonderful service, catered professionally to everything you might need/will need when moving your storage but most importantly very kind and friendly. 5 out of 5 experince when i came to rent out speak to miss Jadea ! Knows her product knowledge perfectly and gave the best customer service ive had in a long time!
March 28, 2019
Google Public Storage Steven Ramirez
Thanks miss lisa.
March 28, 2019
Google Public Storage Jared Fort
Went in looking for a storage and received great customer service I will recommend this facility to all my family and friends
March 26, 2019
Google Public Storage Letha Brantley
Clean new affordability. Most helpful and knowledgeable. Thanks Miss Lisa.
March 26, 2019
Google Public Storage NickNora Charles
March 25, 2019
Google Public Storage Sally Crawford
Excellent location, wonderful customer service from Jaeda and Lisa. I highly recommend you go here.
March 24, 2019
Google Public Storage Brittney Crawford
Wonderful experience with Jaeda. Very professional, clean place and awesome price!
March 23, 2019
Google Public Storage Demetrio Quezada
Great facility. Multiple security codes.
March 16, 2019
Google Public Storage Maricela Navarrete
This facility is nice and clean! The staff were great! Justin was very friendly and helpful with all my questions. Prices were affordable and had a great overall experience. Definitely recommend this location.
March 16, 2019
Google Public Storage Vicki Stanfield
Lisa provides superior customer service and she is very knowledgeable about the services and security features. Very friendly and helpful too! Thanks!!!!
March 14, 2019
Google Public Storage Jozette Jones
Justin and Lisa had excellent customer service!!!
March 4, 2019
Google Public Storage Paula Morris
Lisa is an awesome manager, SUPER helpful, and the front desk workers are friendly and helpful. The price is great and I love the brand new facility. I'm only giving 4 stars for two reasons: 1) there is no place on site to dump trash and 2) getting inside the building is problematic if you are alone because the doors don't stay open long enough for one person to get from the code box back to the doors and get the cart pushed over the bumpy section in the sidewalk and through the doors. Same with the elevator doors. It's great to have the carts but they are hard to handle, especially with a heavy load, and they don't push through the doors easily, so the doors tend to close before you can get the cart through and you have to start over. Management does not allow propping the doors open.
March 2, 2019
Google Public Storage Michael Granberry
Jaeda provided me with excellent and professional service. It was definitely a great experience!!!
March 1, 2019
Google Public Storage Susan Stacy
Lisa was extremely helpful and knowledgeable. Made my experience very pleasant and easy. She's a joy to work with! I highly recommend this location and staff!
March 1, 2019
Google Public Storage Crystal Clark
Junita is amazing! Super friendly and helpful. Great customer service. Clean and secure facility!
February 22, 2019
Google Public Storage Rebecka Barras
Lisa is very helpful and full of joy my father rented from her for years and now with this new location my family is renting from her and she is amazing
February 16, 2019
Google Public Storage Sam Hornung
This rebuilt location is perfect! Great prices, great staff, great security. Lisa was super helpful with finding a unit that was in my budget. Definitely recommending to everyone I know.
February 14, 2019
Google Public Storage rodrigo ramos
February 13, 2019
Google Public Storage fanny stevens
Melissa Service was excellent and fast and easy
February 9, 2019
Google Public Storage Chris Delgado
February 8, 2019
Google Public Storage Whitney Bernick
Brand new facility and the staff is Amazing! Lisa was extremely sweet and very helpful. Thank you lisa!
February 6, 2019
Google Public Storage Irma Johnson
Juanita was very, very helpful and friendly. Facility was clean. I felt secure going to my storage area. If i give a higher rate i certainly would do so.
February 5, 2019
Google Public Storage COL DEATHSETH
Akira was awesome help she answered all my question and got me the perfect storage the manger was even amazing there so helpfull give them a try
February 1, 2019
Google Public Storage Dave Menne
Thanks Lisa for taking great care of me. It was fast and easy.
February 1, 2019
Google Public Storage Carmen Garcia
Jaeda was the best employee I have ever had the pleasure of working with. This storage unit is exactly what I needed!
January 25, 2019
Google Public Storage Jeffrey Valdez
Great customer service
January 22, 2019
Google Public Storage Daniel Colvin
This facility is too notch. Their security is really tight and gives me confidence that my belongings are safe. Also, Susan was an absolute rockstar. She made my fiance and me feel very welcomed and comfortable with her customer service. She was easy to talk to and very knowledgeable about any questions we had. Public Storage even has their own furniture dollies for you to load and unload. The locks they have are very secure and there are no Master Keys for your own protection and peace of mind. However if that doesn't satisfy you, you can also bring your own lock. Most of the units there are also climate controlled. This place has it all. 10/10 - would recommend.
January 14, 2019
Google Public Storage Richard Walker
Jaeda was awesome! Did a tour of the facility and she went over everything. Clean stora!
January 12, 2019
Google Public Storage Chelsi Cuapio
Wonderful facilities, great staff, great rates! Jaeda was do amazing and friendly she was the one who showed me around and helped me out when one of their other locations didnt have the unit size I needed. Very personable and didn't treat me like just another customer she was genuinely friendly. Both staff members I met that day there were though I didn't catch the other woman's name she was just as friendly. I have never been to any storage place this kind. Looking forward to using this business!
January 10, 2019
Google Public Storage David Sunderland
Susan was very helpful and informative. She talked to us so we knew what was available and how things worked. She spent as much time as we needed in answering our questions. She took us on a tour so we knew how to get in and out of the facility and to the locker.
January 9, 2019
Google Public Storage GrillSgt124
Brand new facility! There was only one minor issue that needed to be corrected (re: the new construction of the building... not anything Public Storage was responsible for) when I moved in, but Lisa handled the situation quickly. I was able to start moving in to my storage unit at my scheduled time. Thank you, Lisa!
January 9, 2019
Google Public Storage Derek Horn
Lisa was awesome at helping us find the right storage room and making sure we were satisfied!
January 8, 2019
Google Public Storage Julie Griffin
Lisa was very helpful, professional and friendly. Would highly recommend this public storage facility.
January 5, 2019
Google Public Storage Daniel Johnson
Don't let older reviews fool you. This facility has been totally rebuilt. The units are super clean and secure. The staff, particularly Lisa, was extremely helpful. She even called me prior to our appointment to introduce herself and make sure the appointment time to complete initial paperwork was convenient for me.
January 4, 2019
Google Public Storage Lilia Iracheta
The staff at this location is amazing!!! I was assisted by Jaeda & had a superb experience!!! I recommend this location to anyone looking for storage needs.
January 4, 2019
Google Public Storage WISE- OL
Excellent service
January 3, 2019
Google Public Storage Rod Larson
Heather was awesome
January 3, 2019
Google Public Storage Johnny Jaime
Heather was great and she made the move-in process enjoyable!
January 3, 2019
Google Public Storage Robert Nilles
Lisa was awesome
December 30, 2018
Google Public Storage Wayne Baetz
Renting here was a great experience. Junita called after we made the reservation online and was there waiting for us when we got there. We got a true 5-star treatment. Junita took us on a tour of the facility and showed us how to get in with the code, walked us to the locker to show us how to use the lock. I would recommend this storage unit to anyone looking for storage. It's brand new! Thanks, Junita
December 28, 2018
Google Public Storage Daniel Mcgowan
Jaeda great service
December 27, 2018
Google Public Storage Dominic Green
thank you for your service!!
December 23, 2018
Google Public Storage Qua'Neisha Lynn
One of the most effective experiences. Krista was very helpful and made everything easy and great. Great Job!!!
December 19, 2018
Google Public Storage Primo C
Storage is new and convenient at a very good rate. Monica, the lady who helped us was very professional and answered all our questions,
December 18, 2018
Google Public Storage Argel Alvarez
Great service!!!!
December 18, 2018
Google Public Storage Patricia Greene
Jaeda was very pleasant and helpful.Really enjoy meeting her.She explain every detail about the storage.Thanks again Jaeda
December 16, 2018
Google Public Storage Brittney Peace
If I could give ten stars I would!! Absolutely the best property I've ever rented from. Brand new facility, ALL climate control units. Very clean AND THE BEST PRICES IN TOWN! Lisa was a life saver all around with our move. Thanks so much!
December 13, 2018
Google Public Storage DJ DANNY B
Fantastic new venue and the property manager Lisa is excellent! Definitely recommend this storage! Super clean and I love that it's gated!
December 8, 2018
Google Public Storage Stephen Sartin
Awesome place 10/10 would recommend. I’ve rented from ALOT of storage facilities throughout the years- this place is the best hands down. Lisa is dope. Somebody get this girl a promotion.
December 4, 2018
Google Public Storage Monica Jones
Lisa was awesome!!!
August 1, 2018
Google Public Storage 713 rob
DONT rent here. They can put an EVICTION on your rental history that can effect you buying or renting an apartment or home. Read on for full review. We rented a unit several years ago and paid for the unit for probably over a year and a half. We were paid up and current when we got a call saying we were being evicted from our unit because we never came in and signed a new contract. We were told we had three days to get our stuff out or our items would be auctioned off. We only had 1 day we weren't working that we could go out there, and we only had a car to pick up our stuff. This was one of their smaller units about the size of a walk in closet so we figured we could get most of the stuff and we called friends over to take anything they wanted that we couldn't fit in our car. A few weeks later we get a call from them saying to get out our stuff, I then informed them that we were given 3 days to get our stuff out or it would go to auction and we had gotten our stuff out in that time frame. We didnt think about it again until the other day when we tried to get a new apartment to find out that we have an EVICTION on our rental history now and couldn't get an apartment. YES, it may sound crazy but they have some how put an eviction on our record and the manager of the apt says even if we paid it they wouldnt give us the place because we have an eviction now. This is amazing that just because we didn't have anything worth money in there that they chose to give us an eviction but if it was full of tv's and expensive furniture they would have taken it and auctioned it off instead. PLEASE be aware this is a real thing google PS LPT with eviction and you will see many case where they have done this to many people. By the way PS LPT is the company that owns Public Storage not just this location so it could happen at any public storage. Go somewhere else less shady.
January 13, 2018
Google Public Storage ogechi chieke
Mark is incredibly helpful and has an amazing memory. I have used this facility for the last several years and he is extremely professional, friendly, and attentive. I have never had a problem with any of my units. One time I forgot to lock it and they called me the same day and I return and protected my stuff. The whole team at Arville is awesome!
December 13, 2017
Google Public Storage Robbie Walker
Paul is the man! Asked me how many boxes and furniture pieces we had and got is in a 10X 10 and was very helpful about safety measure and relaying all pertinent information! Will use again! Very professional and tucked awasy safely off of highway 3. Unit was clean and even had an over head light for later storing. Very happy with price and experience.
September 2, 2017
Google Public Storage Raina Tepfer
ZERO STARS. I chose this location for price, and the fact that they had a gate. Each year my rent went up $10. The gate codes did not matter, you could type anything in and the gate would open. The gate was broken and sat open for over year, received one call back from management regarding my complaint but was never about to get back with anyone as I work at my job the same hours they are available to "assist" About a month ago, the property hours changed from 6am-9pm to 9:30am-6pm. Just got into our unit for the second time after Harvey flooded it. They just gave us verbal notice that we had to be out of the property TODAY at 5pm and that they were evicting everyone wednesday, without any written notice. Said notices were sent yesterday, friday, and mail just started back up. Monday in Labor Day so if I was not here, evacuated to a shelter maybe, when would I have gotten my notice??? After they take my stuff and close the place down. I will never rent from public storage every again. they don't care about their customers, your stuff, just your money.
August 18, 2017
Google Public Storage Muhammad Iqbal
This place offered me a very reasonable price compare to all other storage places around the area. The customer service was fantastic! Danielle was very helpful and had a wonderful customer service! I'd give it a hundred stars if I could but the maximum is just five stars.
August 15, 2017
Google Public Storage toni Brownss
August 15, 2017
Google Public Storage Ravyn Johnson
Danielle was awesome. ! Great customer service. I will use this location again
July 31, 2017
Google Public Storage Anthony Davis
Danielle was very pleasant and professional, even with the system down she was able to get my rental taken care of quickly and efficently. Excellent customer service!
July 20, 2017
Google Public Storage Andrea
Impossible to get ahold of anyone there.
July 12, 2017
Google Public Storage Ti Jo
Great location, great customer service. Emily is awesome!
July 11, 2017
Google Public Storage crystal jimenez
Ive been with this storage for 2yrs. The communication is horrible. Ive tried calling them various times everyday leaving messages, noone returns any calls. Ive gone in person to speak with them and noone is ever in the office. Like Never!! For there stupidity and lack of communication now they want me to pay a full mth just to get the last of my belongings. Really??? Go elsewheres this storage made me think otherwise. I only stayed that long because the lady i got it from was very nice and communicated. What happened to her thats prolly why yall have a huge turnover Rate!!!
June 6, 2017
Google Public Storage Lizzy M
Ms. Danielle was very professional and hilarious. She helped me find the perfect storage for what I needed. I did notice some storage needed work and didn't look very secured.
May 19, 2017
Google Public Storage Matthew Mays
Danielle was amazing! She was very helpful and very professional! Thank you very much!
May 19, 2017
Google Public Storage Jennifer Geil
GREAT PLACE TO BE WHEN YOU NEED TO GET A STORAGE. DANIELLE IS WONDERFUL PLEASENT & VERY HELPFUL. ANSWERED ALL QUESTIONS . HIGHLY RECOMMEND PUBLIC STORAGE FACILITIES
April 29, 2017
Google Public Storage julius watson
Thanks you for the great customer service #1
March 13, 2017
Google Public Storage capital towing
Danielle helped me in getting the star age She is very helpfull professional and friendly She went above and beyond If there was a 6 star I would giving it to her.
March 2, 2017
Google Public Storage CC C
I wanted to take the time to say thank you to Danielle who was the sweetest most helpful young lady I've come across in a long while. She was helpful delightful and made us smile even during moving time. Thank you for your help Danielle and doing it with a smile:)
February 28, 2017
Google Public Storage Robert Mccaa
Lakeisha and Danyel were most professional and very nice !!! Wonderful customer service
February 14, 2017
Google Public Storage NatBadAsh
Danielle is so excellent she helped me with every question I had... I look forward to doing business soon!
January 3, 2017
Public Storage Corey Lambdin
December 6, 2016
Google Public Storage Brian Hoffpauir
November 23, 2016
Google Public Storage Yoliesha Jackson
Briana was amazing.!This was my first time renting out a unit and she explained the process so well. She had great customer service! Thank you public storage.
November 23, 2016
Google Public Storage Makyla Harris
Briana was very nice and very polite!
September 30, 2016
Google Public Storage Ocleta Harris
I went in to pay my bill and Briana was as happy as she always is. I just love how energetic she is! She makes this place worth going too!
September 16, 2016
Google Public Storage Rudislay Marrero
Briana was excelente
August 15, 2016
Google Public Storage Tiffany Cofield
I have been to Public Storage in different states and the customer service I received at this location was exceptional. Breana was knowledgeable, friendly, and courteous. I definitely made better decisions as a result of her advice. Thank you.
August 5, 2016
Google Public Storage TexasTom
It's ok for the price. Only issue I have is every time I pull up the gate on NASA RD is always open. Just makes me think how safe is my stuff? Be sure to pay on the 1st. They will start charging you late fees as soon as the 2nd. Also the gate exiting on 45 side has been broke for months and you can't exit that way anymore.
July 21, 2016
Google Public Storage Javier Gary
I was very impressed with TaMeka's performance over the phone which was very generous and gave me a short wait. There should be more employees like her
July 21, 2016
Google Public Storage TRAMAINE TYLER
TaMeka, was very friendly and helpful. She even offered me some water because of the heat outside. I didn't have to wait at all for nothing. If I need a storage in the future, I will love for her to help me again.
July 17, 2016
Google Public Storage Catherine Buckham
While I was initially pleased with this storage facility and Brianna, it seems there has been a change in management and it has not been for the better. I called to ask a question about a letter I received about my a billing increase, the woman fielding the call said she could see my information but she needed to call me back, a week has gone by and I have yet to hear from her. I have only been with this company for about four months so I should not be expecting any kind of increase it seems real shady to me. And I drove 25 miles to get something out of my unit only to find it overlocked, yes I paid a few days late but I have payment confirmation and it has been 10 days since payment, I should be able to get into my unit without problem. But it was after hours so no one was available to assist. The gate was left open after hours, which I found to be a blessing because I couldn't get out with my code, but those gate are supposed to be secure after hours. In all, I am fairly dissatisfied with this location right now.
June 12, 2016
Google Public Storage Marquis Jordan
TaMeka was the bomb dot com. She was more than willing to walk in the rain to show me my unit. My overall experience was the best all in thanks to her.
June 12, 2016
Google Public Storage Maddie Pen
Tameka is really great, finished my paperwork on time.
June 6, 2016
Google Public Storage Kevin Jackson
TaMeka provided excellent service!! Would definitely recommend
May 21, 2016
Google Public Storage Monique Gassaway
I don't normally do reviews but i was well taken care of at this location by Briana! I was very nervous about putting my things in a storage and didn't know how the process went. I asked a million questions and Briana answered everyone with a smile on her face. I highly recommend this location!
May 21, 2016
Google Public Storage Thomas Mizera
Great service there the person was really nice. Briana
May 21, 2016
Google Public Storage alicia delaney
Briana was very helpful with assisting me with my questions and concerns. I appreciate how friendly and professional she was. One of the best experience of customer service I've encountered. Thank you.
May 21, 2016
Google Public Storage Jalecia L
i went to pay my bill and Briana was so nice. She even gave me a bottle water
May 10, 2016
Google Public Storage Marcus Alexander
TaMeka was very well in helping me and telling me what size storage I need when I move...
May 6, 2016
Google Public Storage Brandi Winans
Brianna was real nice and helpful
May 5, 2016
Google Public Storage Robert Cheetham
The sign up was painless except for the bill. The cost was advertised as $1 for first month. Technically correct, but you have to buy insurance minimum $11, plus a lock $22 plus sign up fee of $24, all plus tax so the first month is $57.64 The actual storage is fine and the monthly rate is OK. I hate the insurance though.
May 4, 2016
Google Public Storage Kelly Ramsey
TaMeka is awesome! Best experience with Public Storage ever!!!!
April 30, 2016
Google Public Storage Tasha Bowman
I was very nervous coming here when I first came because I'am new to the city but your associate Briana made me feel so secure and comfortable I am very pleased with your facility and thank you for helping my needs. Briana You Rock! I would recommend any and everyone here...
April 20, 2016
Google Public Storage Dat Nguyen
Briana and Tameka, great team when printer down.
March 24, 2016
Google Public Storage Keyera Smither
Briana was extremely helpful! She had so much energy and was very respectful. She treated me more than just a customer. I recommend this place to anyone.
January 28, 2016
Google Public Storage Mark
Great place and the price was awesome. You have to go online to get there best price.
January 19, 2016
Google Public Storage Chris Turner
Briana answered all my questions and informed me of a really awesome half prize promotion. She is really nice and energetic. I recommend this place to anyone!!
January 7, 2016
Google Public Storage Erica Swift
Tameka was so helpful. Awesome customer service.
December 1, 2015
Google Public Storage Honestly Virtuoso
My experience with Briana at public storage was amazing. She is very polite and professional..!!!!!! Five star service.
November 28, 2015
Google Public Storage Elizabeth Schlotter
The service was wonderful.....she found us exactly what we needed at a reasonable rate.....the units are clean and secure as well as easily accessible.
November 27, 2015
Google Public Storage Cake “Cake” Cake
BRIANA was soooo helpful and friendly. I am thankful she took her time with me and made feel welcomed. I recommend this location to anyone!
October 30, 2015
Google Public Storage D.a
I needed a storage quick, at a good location, and I needed it at the right price. I got that at Public Storage. In less then 15 minutes and with great help and customer service from Briana I can truly say I left there happy with no worries and a lot of weight lifted off of my shoulders.. Thanks Briana and Thank you Public Storage
October 1, 2015
Google Public Storage Deshaun Whitfield
Briana was very helpful. Great costumer service skills
September 1, 2015
Google Public Storage Lupe Garza
great service
August 30, 2015
Google Public Storage MaloRee Huot
Rented a a unit, good price with friendly staff (Melody).
August 21, 2015
Google Public Storage Charles Wilson
Avoid this dump like the plague - it floods. - dumb asses built it next to a bayou with no extra elevation like those businesses around the corner and across the street - It ruined stuff I've had for over 50 years - then said we had an extra free month to get out and then went in and threw out stuff behind my back like outdoor furniture - clamming water damage - DUH. I also found some solid hardwood furniture thrown out - no verniers or otherwise - it's a f***ing tree - hello, they're made to get wet.. Someone needs to get a class action lawsuit.t going - I will join.
August 9, 2015
Google Public Storage Josue Salazar
The customer service was excellent. Brian, the manager, made the whole process quick and easy.
July 14, 2015
Google Public Storage Nancy Gall
Very knowledgable and helpful staff. Brian was able to answer all our questions and was very professional.
July 14, 2015
Google Public Storage Sara Martinez
Brian helped us out a lot and made sure we had all the stuff we needed. It was a nice change from dealing with the stress of moving. Thanks!!
June 24, 2015
Google Public Storage Leah Adams
Brian was the best.
April 30, 2015
Google Public Storage Irreverent Chaos
Kendra: She was very helpful and cheerful. Pleasure to work with
April 21, 2015
Google Public Storage Robert Jones
My moving experience was fast, smooth and easy... the attendant Samantha was so very helpful in assisting me with quickly getting my rental space all set up ... which was very critical since I was under enormous pressure to complete my move into this space by the deadline...
March 23, 2015
Google Public Storage Frank Sanchez
Kendra was very helpful, nice, and corteous.
March 23, 2015
Google Public Storage Roni Voiselle
Kendra very nice and friendly very helpful
February 25, 2015
Google Public Storage James Williams
I store at Public Storage in Friendswood and was referred here by Laura for my daughter. Brittani gave us a great deal and excellent service. My daughter was in need of storage in a hurry we had movers with us and Brittani did everything in her power to accommodate us. Highly recommend this location!
February 12, 2015
Google Public Storage Zach Bryant
The office staff was friendly and helpful...gave me a ride to my unit in the golf cart. The setup was quick and easy, I love online payments and management. The space is large, clean, and in good condition. So far so good!
January 15, 2015
Google Public Storage Will Brown
Tiffany at the Webster Texas location was very helpful, informative; super fast! and by far the best leasing agent that I have ever dealt with at a public storage. I have used public storage at various locations for years, and I was very surprised to hear that Tiffany has only been with them for 6 months, because like I said; she is the best agent I have ever had the pleasure of dealing with, and she works at such a fast pace and answers questions immediately, without hesitation, which makes her seem to have been with public storage for many years and she works like she is a top management figure with public storage, and last but not least Tiffany is very cheerful and friendly through the whole process.
January 4, 2015
Google Public Storage Lauren Read
I've never had a storage unit before so I had numerous questions and concerns. Brittany answered every question with a smile and didn't hesitate to go above and beyond to make sure I was comfortable and satisfied. She was very knowledgeable and courteous. Two thumbs way up for awesome customer service!
December 31, 2014
Google Public Storage Brian Warrell
Carolyn and Bianca were very helpful
December 31, 2014
Google Public Storage Summer Spitzer
Carolyn and Bianca are very helpful.
November 7, 2014
Google Public Storage Nakala Hancock
thank you ladies for your hospitality....you guys were very helpful!!
November 1, 2014
Google Public Storage Mike Trumbature
I've had one large storage unit here for almost two years and recently did a name change to add another larger unit to my account. The paperwork to do an owner change must be about ten times what it takes to get a new unit. Carol was extremely helpful getting the all paper work set up for both of us, all we had to do was fill in the blanks - signatures, initials and dates. Carol has always been extremely courteous and the place is always spotless, no signs of pest infestation, trash, etc. This is important to people having nice furniture or other similar valuables stored. She routinely monitors the facility for problems like pest, usually a sign that someone is storing food, a violation of the storage policy. Unlike many facilities, she had a port-a-potty installed and keeps it immaculate. Although I’m rarely there, I always enjoy visiting if she is available. Thanks for a job well-done.
October 31, 2014
Google Public Storage Robert Trumbature
Can't begin to explain how much it's been a pleasure being there. Carol, you get 10 stars for all the help you've been and for everything you've done. Great, wonderful attitude and very professional. The units are great also. Thank again Carol.
October 10, 2014
Google Public Storage lynn woodworth
The two ladies that work there, Carol and Tiffany, are very friendly, and very informative, and very helpful. I would recommend this storage location to anyone. I am confident that they would be treated fairly and honestly, and that their storage needs would be taken care of. Carol went out of her way to help me in a crisis situation. Thank you for everything, and great positive attitudes!!!!
October 4, 2014
Google Public Storage tia doswewll
Great place to rent a storage. Ms. Carol is definitely a people's person and very knowledgeable. The property is clean and safe. I would definitely recommend this location for your public storage needs.
September 30, 2014
Google Public Storage Melissa Gore
Great experience! Carol was very friendly, helpful, knowledgeable and thorough. It's nice to know that an employee represents their company the way Carol does. She took pride in ensuring that we had all the information we needed and that she followed the company policies. Thanks so much for a great experience!
September 12, 2014
Google Public Storage Kevin Clark
Absolutely wonderful
August 15, 2014
Google Public Storage Veronica McBride
Carol was awesome! This was my very first time renting a storage unit so she walked me through how everything works, gate times, payment options, and even gave me enough keys for my loved ones to help me get my belongings in. I would recommend this place for anyone who needs a place to store their things simply because of how great Carol was! Thanks again!
August 8, 2014
Google Public Storage David Scales
Carol was extremely nice and helpful! Great rates too!! Glad to have chosen this location!
June 23, 2014
Google Public Storage Cody Fontenot
Great Experience. Carol was very courteous and patient. It is great to know there are still people that put 110% into making sure the customer is satisfied. I highly recommend this place to my friends and family. Thank you Carol and Public Storage.
June 19, 2014
Google Public Storage Arne Larsen
Carol is a total professional at doing her job. From the day I moved in until the day I moved out I never had a single problem and everything went just as she told me it would from day one. Not only is she good at her job, it is obvious she truly enjoys what she is doing and cares about her customers. If you are ever in need of storage and are in the Clear Lake area, this is the place to be. Thank you, Carol, for treating me with such respect and honesty. Hope to see you again if I have storage needs. I will certainly refer others to you. ~ Arne Larsen
May 29, 2014
Google Public Storage Jayce F
Awesome service, property manager Carol is the best, very helpful and answered all the questions and concerns I had. Seems like it is gonna be a great place to rent at a good price.
May 19, 2014
Google Public Storage Michelle Scanlon
Carol was friendly and informative. She explained everything very well and helped us pick out the best storage solution for us. Thank you!
May 3, 2014
Google Public Storage Francisco Esquivel
Carol always takes care of us with what we need shes very sweet !! Shes a token!
May 2, 2014
Google Public Storage Matthew LeVee
Carol was very knowledgeable and extremely helpful. I was able to get the best price and closest location to my home! Very pleased with the facilities security. No complaints from this guy what so ever.
May 1, 2014
Google Public Storage Mark Rubenstein
Over the coarse of 9 years, I have had either together at once or separately, units A13 A15 and B76 and have had items damaged!!! A13 some kind of infestation that came in from a groove in the concrete and built up a mound against the door so that when I opened up the door, the mound broke apart. Told the manager (Kim) about it, she came to look at it, but had no insecticide. Just a broom. Her district manager would not let them buy any insecticide. Several books and one blanket got damaged from that. If you rent that unit, also beware that the left wall looks as it will come crashing down at any time ON YOU OR YOUR STUFF!!! A15 I had the longest time. I moved from out and I suggest anyone else do the same or NOT move in there. They DO NOT MAINTAIN this property,. It is not gate locked 24/7, it has damaged buildings that need major repairs!!! B76 leaked like water in a paper bag. I can not even tell you how much was lost and damaged from that unit. The insurance they sell you is a crock. I tried with Kim to get damages on the items on B76. JOKE!!!!! Screw this place. I am now storing down the street at Challenger Storage on FM528, less than half a mile from this location. Gated and have 24/7 coded access, bright lit areas, very clean, well maintained, privately owned and not a corporate company. Save yourself the troubles...DO NOT STORE HERE! You will regret it. I promise. I am not bashing, I am speaking the truth of my experiences and problems and inability to help me because of the condition of this property. Water leaks, bug infestations, (not brought in by us) and lack of managements ability to get bug spray or even fix their golf cart so they could have something to show new tenants, or whatever. Go to Challenger Storage.....I did!!!! MSR
April 29, 2014
Google Public Storage Jay Craddock
This is a very safe and secure storage facility. The property manager, Carol, is extremely helpful in answering questions about the property, and she seems genuinely happy to go the extra mile for you. I rented an inside 10' x 15' unit for five months. Entering and exiting the property via the security gates is very easy. It's also a bonus that the property closes at 9 p.m. This is a great storage facility and I highly recommend it to anyone.
April 14, 2014
Google Public Storage Reagan Ratcliff
Great customer service!
March 26, 2014
Google Public Storage Preston Thomason
property worker Lee was very professional made sure I understood where my storage unit was all codes I may need and very informative answers to all my questions , would highly recommend this place for your storage needs...
February 1, 2014
Google Public Storage Peggy Harsey
I was in need of a storage unit and one that was close to my home. Carol made my decision VERY easy. Not only is she very kind and knowledgeable but she shows genuine concern for her clients and their safety. She made me feel confident that I would be safe going to my storage unit no matter the hour and that my belongings would be safe 24/7. Public Storage is clean & well maintained & has 24/7 security. AND PS is considerably less expensive than ANY of the other storage facilities that I checked with before making my decision. **************++++++ Love ya Ms. Carol! I'm very happy to have met you and I truly appreciate your kindness and your assistance.
January 28, 2014
Google Public Storage Debbie Criss
My brother has had a unit at this location since 2005 and he recommended this location. Carol, the manager, was very helpful and professional thus making my experience an enjoyable one.
January 24, 2014
Google Public Storage Stacey Marino
Public Storage, "do not ever lose this lady"! "Carol" is the most helpful, hands on employee I've ever met!! She has put up with me trying to downsize from a 4 bedroom home into a 2 bedroom apartment and believe me I have been scattered all over the place. If she directs you on one size unit "LISTEN" then you won't be like me having to move all your belongings from one unit to another. She knows her stuff! She's out on the property saying hello to everyone, making sure everyone is doing good when she's able. If you ask her for something she makes sure it gets accomplished. She goes above and beyond for her customer! This is my 1st Public Storage experience and I couldn't be happier with my choice! Thanks Carol!!
December 30, 2013
Google Public Storage Abbey Matthews
My experience at public storage, and with Carol, could not have been better. Moving is stressful enough, but thanks to carol and her kindness a weight has been lifted. She took her time and explained everything, she went above and beyond, and I am glad that I rented from public storage. The location is clean and very secure. I feel good knowing my things are safe there. Thank you Carol! Abbey M and Joey.
December 17, 2013
Google Public Storage Walter Grigg
Carol assisted me at the Friendswood property. It was a fun experience. She is very friendly, very humorous and very thorough. I give Carol an over the top six star rating.
December 13, 2013
Google Public Storage Thepinkelf gg
This is a great storage location. Easy access. The employees provide awesome customer service and are very helpful.
November 11, 2013
Google Public Storage misty guil
I recently moved to the area and needed a storage for a few months until settled, Carol had made it so much less stressful. Carol had waited for us to get in town a little past closing, got us checked in and provided excellent customer service. The entire time I had rented at this property she covered all my questions with me never having to ask :) I would diffently recommend this property to others and am very happy with this property.
November 4, 2013
Google Public Storage EJ Huffman
I have had 2 units here in my (so far) short time in Texas, but Carol has been most helpful in obtaining them. She is very courtious and helpful, and greets me by name everytime I go in. I recommend this storage to everyone who is think of coming here!
October 29, 2013
Google Public Storage Cathy Sullivan
This PS property is in a very convenient area just off I45. But the custermer service is unlike we have ever had before. Carol made the experience of moving from Atlanta GA to TX less stressful by making the process of obtaining a storage unit so easy! As others have said she IS always available to us and helpful. She helped us find the best value for our needs as well !! Thank You Carol
October 25, 2013
Google Public Storage James Haynes
Carol, has continually worked to see that my needs are taken care of when I'm looking for additional storage space. Thanks to her hard work Public Storage has all me business as I currently have three spaces rented from this location. As a small business owner in todays business climate it's good to see someone who takes care of business the way it should be done.
October 2, 2013
Google Public Storage Carol M
This property is very conveniently located to my home. The biggest plus is Ms. Carol (property manager ) was very kind and extremely helpful today. She did a fantastic job. The customer service was superb. From our conversation I discovered Ms. Carol cares very much about her customers and the property. Ms. Carol, I appreciate your wisdome and everything you did for me today. Looking forward to getting the second storage unit in November. Will refer your business to all friends and family. Ms. Carol thank you.
August 28, 2013
Google Public Storage Phase II
Paul was very helpful in getting me a storage unit the right size and very quickly. He was very thorough in explaining all of the charges and access options to me. I recommend this storage facility to any one who has a need ... ask for Paul!
August 28, 2013
Google Public Storage Andrew Miller (Makerspaces.com)
The manager Paul was AMAZING to work with and did a great job answering our questions . The facility was clean and well maintained and the customer service was outstanding. I would definitely recommend to my friends.