Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 1938 NE Loop 410, San Antonio, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
3'x3'Online only price$ 12/mo
Small 3'x3'- elevator access
- climate controlled
- inside unit, swing door
- locker
$ 12 /mo $ 17Best Price Label+ one-time $29 admin fee
-
5'x5'Online only price$ 16/mo
Small 5'x5'- elevator access
- inside unit, swing door
$ 16 /mo $ 32Best Price Label+ one-time $29 admin fee
-
5'x7.5'Online only price$ 18/mo
Small 5'x7.5'- elevator access
- inside unit, swing door
$ 18 /mo $ 36Best Price Label+ one-time $29 admin fee
-
10'x5'Online only price$ 20/mo
Small 10'x5'- elevator access
- inside unit, swing door
$ 20 /mo $ 40Best Price Label+ one-time $29 admin fee
-
5'x7.5'Online only price$ 20/mo
Small 5'x7.5'- elevator access
- inside unit, swing door
- near door or elevator
$ 20 /mo $ 40Best Price Label+ one-time $29 admin fee
-
5'x8'Online only price$ 24/mo
Small 5'x8'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 24 /mo $ 48Best Price Label+ one-time $29 admin fee
-
5'x5'Online only price$ 27/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 27 /mo $ 54Best Price Label+ one-time $29 admin fee
-
5'x5'Online only price$ 27/mo
Small 5'x5'- elevator access
- inside unit, swing door
- locker
$ 27 /mo $ 37Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 28/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 28 /mo $ 56Best Price Label+ one-time $29 admin fee
-
10'x5'Online only price$ 28/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 28 /mo $ 56Best Price Label+ one-time $29 admin fee
-
5'x10'Online only price$ 29/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 29 /mo $ 58Best Price Label+ one-time $29 admin fee
-
5'x7.5'Online only price$ 29/mo
Small 5'x7.5'- elevator access
- climate controlled
- inside unit, swing door
$ 29 /mo $ 58Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 36/mo
Medium 10'x10'- elevator access
- inside unit, swing door
$ 36 /mo $ 72Best Price Label+ one-time $29 admin fee
-
7.5'x10'Online only price$ 36/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 36 /mo $ 72Best Price Label+ one-time $29 admin fee
-
8'x10'Online only price$ 38/mo
Medium 8'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 38 /mo $ 76Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 43/mo
Medium 10'x10'- elevator access
- inside unit, swing door
- near door or elevator
$ 43 /mo $ 86Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 48/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 48 /mo $ 96Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 50/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 50 /mo $ 100Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 50/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 50 /mo $ 100Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 50/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 50 /mo $ 100Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 50/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 50 /mo $ 100Best Price Label+ one-time $29 admin fee
-
20'x10'Online only price$ 98/mo
Large 20'x10'- elevator access
- inside unit, swing door
$ 98 /mo $ 140Best Price Label+ one-time $29 admin fee
-
10'x20'Online only price$ 112/mo
Large 10'x20'- elevator access
- inside unit, rollup door
- near door or elevator
$ 112 /mo $ 160Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 119/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 119 /mo $ 147Best Price Label+ one-time $29 admin fee
-
10'x20'Online only price$ 119/mo
Large 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 119 /mo $ 170Best Price Label+ one-time $29 admin fee
-
10'x15'Online only price$ 141/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 141 /mo $ 174Best Price Label+ one-time $29 admin fee
-
10'x25'Online only price$ 154/mo
Large 10'x25'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 154 /mo $ 220Best Price Label+ one-time $29 admin fee
-
10'x20'Online only price$ 154/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 154 /mo $ 220Best Price Label+ one-time $29 admin fee
-
10'x30'Online only price$ 161/mo
Large 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 161 /mo $ 230Best Price Label+ one-time $29 admin fee
-
10'x30'Online only price$ 182/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 182 /mo $ 260Best Price Label+ one-time $29 admin fee
-
15'x30'Online only price$ 262/mo
Large 15'x30'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 262 /mo $ 336Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near San Antonio
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Oakwell Farms Climate Controlled Storage Near I-410 in North San Antonio
Storage units in San Antonio's Oakwell Farms neighborhood are located between Harry Wurzbach Road and Ira Lee Road just inside Connally Loop, and about halfway between U.S. Highway 281 and I-35. Indoor storage units, climate controlled storage units, and outdoor units with drive-up access are on-site in a wide range of sizes. Just look for our Public Storage Orange rollup doors for self storage close to Salado Creek Greenway and serving Oakwell Farms, Village North, Serna Station, Woodmont and surrounding communities.
Small Oakwell Farms Storage Units
Golf storage is a popular option in our affordable 5x5 storage units. Tuck away clubs after a round at your favorite fairways. R II M Golf Academy & Driving Range is just a couple miles away for learning the game or honing your skills. These handy storage rentals are about the size of a large closet and useful for all kinds of organizing projects.
Garner Middle School families and neighbors looking to declutter can store all-ages recreational gear in a 5x10 storage unit for outdoor fun. Behind the athletic equipment, fishing tackle, horse tack, and picnic supplies you can pack in rarely used items like holiday decorations and off-season clothes.
Medium Oakwell Farms Storage Units
If you are expecting a new member of the household or renting out your place short-term, a 5x15 storage unit will hold two rooms of furnishings. Bike storage fits nicely in these long storage rentals after riding nearby Salado Creek Greenway.
Sharing a place at the Maya Apartments, Spanish Oak Apartments or another place nearby? Store duplicate furniture in a 10x10 storage unit. Three rooms worth of couches, entertainment centers, coffee tables and dining sets can be packed away with boxes and extra kitchen equipment until you need them again. Small businesses along Harry Wurzbach Road running out of room can clear out workspace or tidy customer-service areas with one of these versatile storage rentals.
Large Oakwell Farms Storage Units
An outdoor 10x15 storage unit is ideal for long kayaks, canoes, or other large items. Drive-up access makes loading and unloading so much easier for frequent paddles along the San Antonio River. These hefty storage rentals can hold four rooms of belongings if you are changing apartments or undertaking a small remodeling project.
Homeowners throughout Oakwell Farms, Village North, Serna Station, and Woodmont planning a renovation can store five rooms of furnishings in a 10x20 storage unit. If you are just moving to San Antonio or are between residences, store the contents of a three-bedroom house in one of these large storage rentals while you look for your new home.
San Antonio Public Storage in Oakwell Farms has indoor and outdoor storage solutions to meet your residential and commercial needs.
If you still haven't found the self storage you are looking for, we have plenty more storage units nearby on NE Loop 410 and Austin Highway.
At this San Antonio Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 5x15 storage units
- 10x10 storage units
- 10x15 storage unit
- 10x20 storage units
- 10x25 storage units
- 10x30 storage units
- Indoor storage
- Climate controlled storage
- Outdoor storage
- Drive-up access
- Electronic keypad entry
- Online payments
Directions
Directions from the North: Take U.S. Highway 281 south to I‑410 east. Take exit 24 for Wurzbach Road, continue on the access road to arrive at Public Storage.Directions from the South: Take I‑35 north to I‑410 west. Use exit 24, merge onto the access road, then stay left toward I‑410 access road east/ NE Interstate Loop 410, as if making a U‑turn, to arrive at Public Storage.Directions from the East: Take I‑410 west to exit 24. Merge onto the access road then stay left toward I‑410 access road east/ NE Interstate Loop 410, as if making a U‑turn, to arrive at Public Storage.Directions from the West: Take I‑410 east to exit 24 for Wurzbach Road. Continue on the access road to arrive at Public Storage.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 386)
I've been at the 1938 Loop 410 location over a year and Cathy is the best overall manager so far at all of the locations that I've used.
Came to get a storage unit after many year's of not needing one. When I came to this facility, Cathy was Simply AMAZING, she was so patient with All of my questions & Many Concerns & Helped me find the Perfect unit for All of my Needs !!!
VERY THANKFUL she was there for Me, EXCITED to start this month off the Right way Thanks to CATHY 😊
Kathy is very professional. Super nice and helpful. I definitely recommend going with this location. Great customer service!
Cathy was awesome she answered all of my questions and was very friendly and helpful in getting me into the right size unit. I highly recommend this location to anyone seeking storage just because Cathy really cares and takes the time to help you and not make you feel rushed in making a decision. She is a very patient and caring and understanding person.
Good value for the price. The best thing about this location is Cathy, the property manager to see it you need help. She helped our non-profit change accounts and get a larger unit for less. She knows what she is doing and takes the initiative. Wish she was onsite every day. She will return your calls and get answers to your questions. Thanks for great service, Cathy! You always do your best to make our life easier.
I've been with public storage for many years. On and off all my life. These past year and half. It's been hard and discouraging. A pretty tough road and still going. With the grace of God. I would like too give a special thank you to Kathy from the storage where I have been . She's been very patient and understanding of my journey. And also keeped me calm to where I can still keep the faith. So Thank you so much. From the bottom of my heart.
Natividad Victoria Santibanez
This is the best storage spot in this whole area! Ms. Kathy goes above and beyond. She has gone out of her way several times for us . You can trust your belongings here. Highly recommend!!
Kathy was very helpful, I highly recommend this storage especially if it your first time.
Cathy was very helpful and friendly
Cathy was so helpful to not only assist me with getting the best price possible, but also met all my needs & had me setup within 10 minutes. I remembered Cathy from my first experience here at Public Storage; and only returned to this exact location due to her great customer service and our positive experience. Definitely recommend.
Cathy is just so sweet and concise in her service 5stars all the way
Ms. Ksthy has ALWAYS always been so helpful and has always called us before or when something has happened too my storage unit. I feel safer with her there then ANY other person that has worked here. Thank you Ms. Kathy.😊❤️
Was looking for a place close to store my things found this place and Cathy helped me it was fast quick and she was very nice and helpful
Great location. The place is always clean and the manager is helpful and polite.
This place is
Cathy helped me so much. Great Customer service
Cathy was awesome!
I kinda messed up a couple times being super late taking my stuff out of my storage . But Cathy (the manager I’m assuming) was very understanding and helpful in this process. went above in beyond with her services here.
10/10 i would recommend
Cathy was very helpful and courteous
I Strongly suggest that if you are storing any of your items at this facility, I would strongly advise that you take your stuff out of this facility ASAP there is high theft at this facility! In the last seven months or more. Management has done nothing about it. Families, Elderly, Military families have gotten their stuff stolen from here. They file claims and management does nothing. Families don’t get reimbursed even with insurance claims. If your belongings are at this Public Storage, I strongly suggest That you take your stuff out of the establishment and find other means to store your belongings. I suggest use a different company. Don’t even use Public Storage again. It’s not worth losing your money, your things. It’s very disheartening. That corporations like this do this to innocent people.
DO NOT USE PUBLIC STORAGE!! My families unit got broken into. Public Storage I called the police filed a police report and filed a claim with Public Storage. PLEASE DONT USE PUBLIC STORAGE!! They broke into an old ladies unit, military families!
Kathy was very helpful with providing me with the storage unit
Cathy was very helpful and helped us find the storage unit that we need for our belongings. Would give 10 stars if i could....
Cathy was amazing and gave me a great experience while I was renting in town
amazing customer service!
Great customer service
Cathy went out of her way to help out and was extremely professional
Cathy was great, very helpful and cordial
I was there and Cathy was very helpful and knowledgeable on my storage needs. She was great and made my move easier.
I want to thank Cathy for helping and making me feel good about renting my storage unit..
Cathy was very nice and helpful! Thank you!
Kathy was very courteous and professional!
Cathy is the best she is always available and has improved the place elevator don't smell like urine thanks Ms Cathye
I have stored at this location more than twice with differing management service experiences ranking both ends of the scale. The current Manager, Cathy, made every detail of my latest experience not only feasible while completing the initial rental online portion for me over the phone after searching for the best deal and unit for my needs; but comfortable, after taking care of not 1 but 2 maintenance issues that came up. And she did all this with obvious concern & care. Ms Cathy, PLEASE don’t go anywhere :) !
Thanks so much for everything!
I am editing my original one star review which was bringing attention to the fact that they raise the rates too often and I will say that all the folks I dealt with were really responsive, helpful and kind. My suggestion would be to be sure and advocate for yourself and your rates as they seem open to working with their clients.
Terrible experience with this storage company. I was overcharged for two units, totaling almost $600. Instead of refunding the money back to my card, they claim they’ll mail me a check, which will take 6-8 weeks to arrive. This is completely unacceptable, especially when I have bills to pay and need the money urgently. Their lack of concern for customers is appalling. I will never use this company again and would not recommend it to anyone. Worst experience ever.
She was very helpful and a joy to talk to
I would like to say thank you very much to the lady in the office I believe her name is MsDorthy being so kind and so helpful and helping me do the things that I needed to do for my unit and my safety of my belongings the upgrades they’ve made in the place I really like and my stuff I feel secure that my stuffs gonna be safe God bless you and thank you so much again
Cathy is always very helpful and willing to go above and beyond
I moved out on 10/30/24 @ 7pm. Even though the property office closed at 7p the property manager Kathy still assisted me in getting my missing access code and got my locked unit opened. I was moved out after an hour. I appreciate the great customer service she provided. Thanks!
Public storage is horrible. They could not even pay me to store my items there. I used to work at this dive and I quit after 3 months. People, they care nothing about you or your belongings. They have corporate mentality and only care about the money. When I worked their I asked for cameras on side of the building that is next to some run down apartments. I mean come on cameras are not expensive and it would help detour thieves from breaking in but they were to cheap and would not get a camera and I had about 6 units get broken into on that side. That's when I said goodbye because it just showed me how they truly don't care. Once you rent a unit that's it and all that matters. It's not their problem after that and sadly these people lost their stuff because most did not have the unit insured. I am with another company now and have been here over 2 years and it is amazing how different this company is. They do care and because they care the facility I am at has not had any break ins at all the entire time I have worked here. so bottom line is if you don't really care about stuff your storing then this place is a perfect fit for you.
Good clean location definitely had a great experience with management thanks for everything 👏
Cathy was amazing. She really went above and beyond to help me. Great place.
Cathy was awesome
Thank you Cathy for helping me
Cathy was cery helpful thank you
I stopped by the office today to inquire about units for my company to store boxes. She was friendly and very knowledgeable. She showed me units and gave me the information I needed to make a decision for my company. Thanks for your patience and kindness with me since I asked so many questions. Thanks Cathy!
Thank you Cathy for the help
Although the manager was friendly they do not offer moving carts here so if you have to move your stuff inside or upstairs bring your own carts or be prepared to tote it all in by hand. While there several police officers showed up to take reports for break ins.
She keeps place very clean and very nice
Cathy is a wonderful and understanding person. And she is always helpful
I have been coming to this storage for a few months now. Every time I run it the staff specifically Paul he is a pleasure always asking if I need anything. I truly appreciate his mannerism and assisting me when I. Wee help. You all should great to have him.! Thank you Paul for your help always!
Cathy was friendly and the facility was very clean
Cathy was wonderful
Military helpful ..thanks Cathy
Cathy and her husband have been very nice to me and are a wealth of information about living in this area
This is the most affordable storage in town
We have a huge 10x10
For a measley 53 dollars per month and our first month was free !!!
The area is completely safe quiet and spotless
It's worth it to put all your things here
You will have peace of mind
Price has gone from $45 to $120 in 7 years
Tried to rent another unit here. Spoke to Chris, who talked too fast even when asked 3 times to slow down, talked over me and laughed at me when I was fed up.
Yeah, not good at all.
I will consolidate to another storage company ASAP!!
Cathy was helpful!!!!
Peg is awesome and very knowledgeable. The customer service was pretty great and it seems as if they are getting better at it. I thought that was pretty cool. It's nice to have someone there to have access to when needed and she seemed very helpful and informed me that if I needed to find anyone at the other property could call their location which I thought was convenient.
Very poor customer service and will increase your rent without any notice. Do not recommend.
Paul was the best!!
Paul was awesome!
Cathy was very patient and understanding and she got the job done for me I'm very pleased with the New Management!
I have been a customer for less than 2 weeks. I went to get an item out of my unit on 6/10/2024 at 5:30 pm and the elevator was off and the door to the stairs was locked. No one else was on site and the management didn't answer the phone.
I tried again this morning and same problem - elevator is off with no one on site. I tried calling again but no one answered.
They essentially are holding my things hostage. I tried contacting support through the website and they said I need to wait 72 hours. I have an item I need to ship to my customer and it is trapped in my unit with no way to get it. I cannot afford to wait 72 hours.
I would avoid leasing here at all costs, no matter how attractive the rates are.
I have been renting at the facility for many years and recently took a new unit. The staff Kathye and Paul were very helpful in making this happen as smoothly as possible. the main problem has been the access since the extended system has been operational, the experience has not been as expected too many outages causing difficulty in gaining entry.
By far the worst storage experience I have ever went through. Staff is on site once in a blue moon. No one ever answers or calls you back unless it is to tell you you are past due or they will be changing your lock, and even then your probably getting a call from a different office. There is no communication between the different people that come in and out of that office and their notation for calls are hardly accurate to what was discussed.
I met an awesome lady Ms. Kathye who made my afternoon. Exceptional customer service and very friendly. Looking forward to renting storage at this facility.
Kathye was very sweet and helpful. Made sure we had all we need for storage.
I have been on and off with public storage for many years now and this year they just keep changing the policy taking away my insurance and charging me late fees they raise my rent $25 when I had barely had it a month but all in all I'm still there
When I had went to rent a space, they didn't have a cart or trolley to carry my stuff upstairs. This is the first time I am finding a facility that didn't have a cart. I was told that the cart would be available the same evening. I did call the next day and was told that they don't have a cart or won't have one. Wish this was told upfront. If you are looking for a facility with a cart to carry your upstairs look for another place.
Was in and out in a flash. The lady who helped me was great and she saved me some money so thats always a plus
the service lady was really helpful, helped
me and answered all my questions
Manager on site non-existent for emergencies, broken locks and lockouts. Very, very disappointed that nobody works here despite the posted open hours, especially with an emergency.
The place it self was a 1 star when I first saw it ... Speaking of the Public Storage location on 1938 NE Loop 410 ... But ever since miss Kathye Young has taken over the place you can literally see the difference and how clean it has gotten ... I can only imagine the kinda hard work she has had to put in on a daily basis just to get that place into decent shape which at first I thought it would be almost impossible but thanks to her hard work dedication and professionalism it has ...little by little she has turn that dump into a decent place ... Good job miss Kathye ... Public Storage is very lucky to have a person as knowledgeable and as nice as you ... 5star employees 3 star at best location....
Paul was very awesome!!!
Place is never open, manager is not on site to help open building to access storage unit.
Place is fairly clean, haven't had any issues with unit or access or anything. Only real issue is how idc the staff is about anything other than collecting your money or renting/ selling you things. Need a cart? Unless someone put it back in the elevator area, forget it. Staff does not care enough to even check in the areas you don't have access to. So if someone left it in the lower inside area and you have an upper unit, no cart for you, you get to carry everything back and forth. Staff is more concerned with hanging out in their car than helping you, unless your buying something.
Hit or miss. Either awesome employees or horrible ones!
Best place to buy storage auctions
Had a really good experience at this location. Jen is AMAZING.
This location is not fully staffed and are not there when they say they are supposed to be there.
Also, they never answer their phone and your voice mail seems to go to another location.
We received a very rude and unprofessional voice mail from Rachael saying she was going to ban us from storage auctions if we didnt come and pay for our unit. We had already left multiple voice mails, emails and even stopped by prior to this.
The only saving grace was Paul. He was amazing! He apologized and worked with us to secure our clean out. He was a Rockstar!
Cambios en el storage,sin dar aviso algunos a los clientes
They are friendly when they finally do assist you. I routinely purchase units through auctions and this location never has a staff member readily available in the office to finalize a transaction. There's usually a minimum hour wait time and multiple phone calls required to get anyone's attention. It's extremely inconvenient and a waste of time just waiting.
I showed Up Today @350 waited Almost Damn Near 30 mins For someone To Assist me NOBODY, Doors Unlocked No Person On The Lot To Help .
Crystal was so helpful in helping me to switch units. This is my first time getting a storage unit and I had no idea which size I needed. It turns out the one I initially got was too small. She helped me to transfer to a bigger unit and was so helpful and nice.
Gabby was super helpful with the signing up process and answered every question I had! Thank you!
Crystal was great help ! (:
Krystal is Great! Her customer service is impeccable!! Thank You Krystal!!
Crystal was a great help. Very friendly and super nice. Hopefully I see next time I do business with her and public storage.
Crystal is such a helpful and amazing worker .
UPDATE (to 3-stars): After I left this review they did call me and give me a discounted price, which helped. It's unfortunate that that's what it took. But I guess that's the way their industry goes. Just know that will likely happen with any storage unit you rent anywhere. I have been here two years and never had my unit broken into (although others have...I think I've been lucky). If you can afford to do inside, your stuff might be safer. Just be aware in case you have valuables.
Old review (1 star): I was sucked in by the low $99 per month rate which was super competitive but was there only three months and my rate went up to $126 automatically and THEN a few months later it went up to $150 per month. Ugh. So be sure you get an annual contract if you're going to be there for more than a few months. Now I'm looking into options to move. So lame when you'd think they'd want to keep a good customer who pays automatically on time each month rather than having to fill the space again with another new low introductory rate.
To small
Joaquin is the best will recommend
Overpriced units. Will change the price on you without giving you a notice. Can't get anyone from the office on the phone or get a call back. No loyalty to repeat customers
Overpriced units. Will change the price on you without giving you a notice. Can't get anyone from the office on the phone or get a call back. No loyalty to repeat customers
Got my storage broken into and all my stuff was stolen and they giving me a hard time paying for my stuff
Great prices and friendly and helpful people!! My storage room did get broken into once here though!!
They have the worst customer service when you need someones help they were not there do not get a storage there
It's cool
Will raise the rent every 6 months. I was loading a trailer and needed a cart. There wasn't anyone there at the posted opening time. It took me an extra hour to load the trailer without a cart. The office was still not open when I left. Two hours after scheduled opening.
Monique was awesome! Super helpful; and she made sure that all of my questions were answered
I wanna say I give this place 10/10 I need storage ASAP, they provided that and went above and beyond when I need to upgrade and helped me out would recommend there’s cameras and early access to the facility
Today i had the pleasure of working with Monica. She
was super friendly awaiting corporate. We totaly understan . Killed the job and she was so happy and friendly!!
The facility is clean,well kept,and cool. The manager is awesome.
You should consider burying anything of importantce in the ground Public storage has the worst customer service. They charge more and more without explanation. Then give you no bathroom to use and if you don't have business done at 9 expect to wake up at 5 to hopefully have your possessions still there. If you read these words it gets worse. Find A different option.
The lady was great she help us out to the best of her ability very satisfied with her customer service and how friendly she is Lovely person she is the best
The manager was courteous and hospitable! Accommodated all of my needs. Thank you again for helping me Monique.
Monique was a total help to me and my boys when we are moving out she provided the push cart and help with the unlocking and pleasant all the way around and told us all we can do to move out successfully !!
Monique, the misses upfront, is the best!! She's super sweet and so helpful 💕✨️ She helped me choose the right storage unit size and even walked me to my unit to make sure I was good! She's the best 👌
Monique was very friendly and has great customer service skills. Very professional
Great prices, friendly service
I didn't rent a unit because I am moving out of town. However, if you need/packing and moving supplies...stop here! Monique is a helpful, informative professional It was a good stop and even though I told Monique I wouldn't be renting from her she still helped me decide what size unit I would need in another city! Hows that for service??
Great, fast, and friendly service. Best prices in San Antonio and all the surrounding areas.
Ok just rented my storage with Monique who was very professional and courteous. I really appreciate her patience. I am vision impaired and Monique was very patient with me. She needs to be recognized.
Monique was very nice and informative. She made the rental process very easy. Some of the cleanest storage units I have seen. The property is kept clean very well.
Monique provided amazing service. Was very kinda and helpful. Great customer service. Thank you Monique
Joaquin is very helpful and one of the best employees pubic storage
Great experience! Joaquin was extremely helpful and a class act. He took the time to show me the unit and he explained everything to me clearly. Five stars!
Great service with Joaquin at this location. Friendly and helpful. Got us a good price.
We arrived today to a unit that wasn't ready to occupy!! Thanks to Lindsey for getting us another upgraded unit allowing us to unload the 26' U-Haul truck safely! Thanks Public Storage!! 👍🏽🎊🙏🏽
Theresa is an amazing manager. I highly recommend her and this location.
Teresa is a rock star! She may be new to the job but she’s an old pro! I appreciated all of her help this weekend. I also love this Public Storage location. I only meant to rent for a short period of time but due to unforeseen circumstances I was there much longer. But I have had nothing but great service accessing my unit and have had all my questions answered. The only issue I have had was with the price going up twice since originally renting but I understood that was universal across all public storages and my location did all they could to stave off the price increases for as long as possible on each occurrence.
Meigan is very friendly and knowledgeable. She had to do it twice because I wanted one with the $1 first month special. The unit I chose did not have that. So she had to find one that did have it and redo it. She wasn't upset about it at. I hope to see her again. If I ever have to rent another unit I hope she is there again.
I've used this facility for many times for over 20 years and I recommend them for all of your storage needs.
Great location and Tressa has great customer skills. Eagerly helped with information and rates. Happy I found this!
Manager Teresa has great customer service skills. Easy to get in and out. Very clean
Teresa was amazing from start to finish! Always very courteous and helpful. Highly recommend using this facility. The premise is always clean and very easy to access.
Great place and great customer service. Teresa the Manager was very kind and helpful.
Great experience. The customer service was great.
This location was the second place I was looking for a storage unit and I had to look no further! Theresa answered all the questions I had promptly, patiently, and very kindly with a smile! She was very helpful while she was multitasking and helping other customers close to closing time and made it important to help me find my unit!
Need a cart or assistance in finding a cart to move your heavy stuff on a hot day? Well, don't look any further, you're not going to get any assistance from the employees here.
If customers leave all the carts on the second; third floors and you have access to only the first floor, well, don't look any further for assistance, you're not going to get any.
If you ask for assistance to find a cart on the other floors while no other customers are accessing storage at the same time as you, well, good luck and come back another day and ponder about this inconvenience and your life choices in signing up for a storage unit at Public Storage (formerly Life Storage).