Public Storage Self-Storage Units at 2550 Thousand Oaks Dr, San Antonio, TX
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x10'Online only price$ 40/moSmall 5'x10'
$ 40/mo $49Best Price Label
- Outside unit
- Drive-up access
5'x5'Online only price$ 41/moSmall 5'x5'
$ 41/mo $51Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 50/moSmall 5'x10'
$ 50/mo $63Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 89/moMedium 10'x10'
$ 89/mo $112Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 114/moLarge 10'x15'
$ 114/mo $143Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 134/moParking 10'x20'
$ 134/mo $167Best Price Label
- Uncovered parking
10'x20'Online only price$ 150/moLarge 10'x20'
$ 150/mo $188Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 205/moLarge 10'x25'
$ 205/mo $256Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near San Antonio
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Thousand Oaks Storage Units Near U.S. 281, Loop 1604
Public Storage in Thousand Oaks offers convenient self storage access right near U.S. Route 281 and Loop 1604, perfect for customers on the north side of San Antonio.
Roughly 15 miles from downtown, this location features different sizes of indoor storage units and outdoor storage units, as well as climate controlled storage units.
Hitting the trails at Mud Creek Park? Don't spend hours putting together all of the necessary hiking gear. Grab a 5x5 storage unit at this property to keep boots, backpacks and trekking poles all together in one easy place.
Residents just across Highway 1604 in Redland Woods or Emerald Forest who quickly need to pack up bedroom furniture or a dining room furniture set will find plenty of space inside a 10x15 storage unit, while a business getting ready for a relocation along San Pedro Avenue can pack the whole office up into a 10x30 storage unit until it's time to reopen for business.
There are also rental spaces for car storage, truck storage, boat storage and RV storage at this location.
A property manager lives on site at this gated facility and customers receive an access code to enter the storage area. The rental office is open 7 days a week to assist customers with storage-related questions. While on site, customers can also purchase a variety of packing supplies, including moving boxes, packing peanuts, bubble wrap and more.
Whether it's a little bit of extra space, or a whole lot more, this Thousand Oaks Public Storage is ready to help the north San Antonio community handle all of its self storage needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 393)
The Property manager on 09/28/2023 was so nice and helpful. First time renters and she guided us in the right direction. Really appreciated it!
Sandi is awesome and helpful!! She always keeps an eye out for customer needs! I can't say it enough, Sandy is awesome.
Sandi has always been helpful and courteous!! She is amazing and attentive to detail!! Highly recommend!!!
Sandi was extremely professional offered amazing customer service and was very quick and helpful
Quick and easy, they had my reservation saved and everything was exactly as I had setup. JM was super personable and answered all my questions!!
Booked today with wonderful prices. Sandi was the absolute best at answering all of my questions and making me feel like my storage is in great hands! Will recommend to all of my friends. Customer service 11/10🙂🙂
Cam was great and outstanding and very very helpful and showed me the unit that I would be renting and also has an outstanding personality and very professional at her job.when I arrived she greated me with a big friendly smile 😃 and said my name and I told her yes and I asked her if she was Cam when I arrived and she said yes.Thank you God bless.
Sandi is great!! She answered all my questions patiently. She provides thorough information. She is always willing to help you so you have a good experience, First time using a storage unit and do far, so good.
Sandy was the Best
Sandi was very helpful n courteous also and very fast n efficient too
Sandy was extremely helpful with my storage needs today! Thank you’
Adrianne helped me out with a fast and seemless start-up process when getting my storage unit. I like security cameras and the monitoring done by the team. Thank you!
SANDI and GABBY were extremely helpful, i received a awesome promotion online, contacted public storage to verify my reservation, but then repeatedly it was messed up on the Public Storage servers. from Monday to Friday i worked with public storage corporate to fix their errors and honor my promotion reservation and email confirmation. 2 good corporate reps, and 4 corporate reps with horrible behavior failed to fix the server reservation pricing to match the emailed reservation from oem corporate Public Storage. and 1 corporate manager refused to work with me even though I'm had email receipt and email print screens and was the worst behavior I've seen given i had been emailed the promotion. Finally by Friday after exhausting my time with corporate i met with SANDI to try and resolve the issue and try to get the onsite location servers to honor my promotion price i had emails confirming the promo and pricing from corporate email but they wouldn't work onsite. working through her contacts and calling a few managers, SANDI took the time, both politely and proactively to resolve the pricing to match the promotion i had been emailed. i dont know what she did exactly on the backend, but considering i made about 15 calls from Monday to Thursday to corporate which failed to resolve the issue. I assume, it wasn't the easiest procedure to get pushed through. BUT, SANDI took the time to solve my issue completely. THANKS SANDI
Sandi was absolutely amazing ! So patient and helpful! I truly appreciate her! Got me situated quickly !
Coming here has been a blessing. It's clean, climate controlled, there's plenty of carts to help load. The access is easy to get to, the staff is friendly, helpful, professional and awesome. I adore this place and will be telling everyone about this place
Adriana was so helpful We were all stressed out about the move and she made our day by helping us with figuring out what size unit we needed
Awesome place, very clean and organized. The property manager Sandi is courteous, and very helpful. Went out her way to fix an issue I was having with billing. Thank you!
I’ve had my storage unit for a few years now. I am very happy storing my belongings here. Recently I got behind on my unit (still recovering from Christmas, haha) but Sandy was AMAZING. She frequently communicated with me and made sure I got the best care. Sandy is so friendly and seems like a dream-employee! I highly recommend working with her and this location if you are in need of a unit.
Sandi is a blessing, she has the natural ability to understand and feel what customers are experiencing, she has always given us excellent customer service. Way to go Sandi, God bless you always!
Unfortunately covid has had lingering effects on my career and like so many others I find myself struggling to make ends meet. Storage rent is always late but Sandi always makes sure she calls to help me avoid late fees if I'm able to and makes numerous attempts even when I don't always answer. It's obvious she cares about the tenants. I appreciate her so much.
I love my storage unit and especially my storage family is what I love to call them. Ms Sandy I may not have spelled it right but she is a wonderful woman. Anyone that calls me from there is polite and understanding and great with customer service skills. Anything I need or have questions about they answer and are always helpful. I love my storage family. Thank you guys so much for everything and just understanding that people have fell on hard times over the past few years . Thank you so much I will refer you guys to anyone that needs a storage.
Sandy (the manager) is very helpful and friendly. Very good customer service which is much appreciated.
Sandi helped me set up my online account for payments and gate access. She was a great help and super sweet
We love this Public Storage location. Sandi is so sweet & is always very helpful & so professional. We would highly recommend using this location for any storage needs.
Oh my gosh Sandi is amazing. She was so helpful when I got started up until the end.
Sandy was a great help! Always attentive and happy to assist us. We lost our keys to our storage. Got it replaced quickly.
Sandi was amazing and such a sweet heart. Close location
I work for public storage and I love my job. I get to meet the best people and my boss is great.
Muy buen servicio si ubieran 10 estrellas le daria 20
Humble and kind. Heartwarming
Sandi was very helpful and extremely nice. We got a great deal on our storage unit. I suggest if you need a place to store your stuff go see Sandi, you won’t be disappointed!!
I have to reasses my review about public storage at thousand oaks. Thank you Adriana for your help, you have been going over and above to help us. My last review was for the manager before you. Thank you Adriana
My husband and a reserved a 5x10 but it was too small for all of our stuff and Sandi was extremely nice and accommodating, this is why we always come back to this specific location when we are in need of a storage space! (:
Sandi is absolutely the best manager. I have been storing with Public Storage for many years, and at this location for over five. She is so helpful in getting things done for me. She is extremely professional, yet also very warm and sincere. She is definitely an asset to this location.
Wonderful service and Sandi was very sweet and helpful.
Adriana was great. When we had issues on pricing she was on it. She is very friendly everytime we see her.
Adriana was quick and a cheerful person. I came in and she took care of me fast. I was able to get into my storage right away
I received impeccable service from Adriana! She was super friendly and very helpful. She went above and beyond to help me with my needs. Ask for Adriana if you are looking to rent a space from here!!! Truly impressed!
Due to circumstances this was the 3rd Public Storage facility I had rented in the last week. The third time was definitely the charm! The building is so new and clean if looks more like a scientific research area. Adriana was remarkably knowledgeable and helpful. I don't hesitate to put my trust in her and the business she manages to keep my belongings safe.
Sandi is very patient and was so helpful to get our storage needs set before we moved. Thank you very much!
Sandi very proffessional and friendly. Great place to do business
Sandi was a fantastic sales associate. I initially rented a 10'x10' storage unit, but it was too small to meet my needs. I went back to the office and she immediately helped me transfer to a 10'x15' storage. Overall, I had a fantastic encounter with Sandi and her customer service and friendly demeanor was beyond anything that I would expect to find at a storage facility.
Sandi was the most polite and professional representative ever! Very recommended location for your storage needs.
Can’t explain how relieved I am to have found a storage with such exceptional staff. Mr. Dimitri was and is the most patient, polite, professional I have ever had the pleasure of speaking to! Thanks!!
Dimitri was very helpful and patient. He was knowledgeable with all my questions I asked. Thank you Dimitri
Thank you Dimitri for all your help! You’re the best ;)
Thank you so much Dimitri for all your help, certainly made my search for storage along easier than looking online. Very funny guy, made my day :)
Terrible place to store, there are a-lot of break ins due to a cut open fence. Next storage facility over has broken windows from gun shots. Employee had stated they had not received their entire paycheck due to the district manager. Corporate needs to get their act together. Store with a company that actually cares and doesn’t up your rent every 90 days.
Manny was awesome, he took the time to show me units and help me setup the app. Ask for him when you come in.
Professional management & very courteous while being equally informative to my lack of knowledge. O.J. cured my curiosity due to a great line of communication between he & i, leaving No Questions UNANSWERED. VERY APPRECIATED as a customer.
OJ was super helpful & provided me with great advice for the right size storage unit I needed. Thanks OJ, you're awesome!
Manny and OJ Awesome working with your company. I was with you all for 2 plus years. Thanks for all your hard work
Everything was smooth
I am also a property manager for a different company and have had to use this Public Storage as we don't have any properties near my home. This has been the ONLY location I have received AMAZING service and communication from OJ in the office. Exceptional.
I have a unit here need I say more...lol...it's still great! Need a place I highly recommend coming here ask for OJ he is amazing takes really good care of his people that rent there. Thanks OJ you Rock!
OJ, property manager had helped me getting a storage. My first ever needing one and he was absolutely helpful. The price is amazing and the my storage location was perfect. Thank you Oj for your help with it all
Russell was great
manny was very helpful and fast! great service!
O. J. did did a great job today. He looks like a pro !
The employees at this location were helpful, friendly and accommodating.
Today I came in completely confused for my first time Manny was very helpful throughout the entire process.
Public storage on Thousand oaks San Antonio Texas..always a pleasure to deal with them..Zoe is site manager and is very knowledgeable and helpful which means good nuisness ethics.
Very nice for such a small facility the young lady in the office is extremely helpful the place seems to to be one of the better ones.
Iesha was extremely helpful and friendly. Excellent experience
Zoe & Russell did an amazing job helping me with my rental! I highly recommend.
Zoe was great friendly, Professional and quick. Thank you
Omg ZOE you are the best. I was so stressed out on finding a unite and you totally helped me out. Thank you for awesome help! Happy Holidays
Excellent customer service. I have spoken with Manny multiple times, and he has been able to help with any concerns/issues I have had. After using 3 other storage facilities, I wouldn't recommend going anywhere else. They have gone above and beyond for me.
I have been storage unit holder all over the state of Texas, as well as in Utah. This specific location has been the most friendly and helpful of any I've ever experienced. Moreover, the manager/associate that helped maintain my situation was pretty stellar. I looked forward to her phone calls and updates on everything. Thank you so much for helping Zoey! Highly recommend these storage units, especially the climate controlled ones.
This particular location is close to our house, and a good value compared to other storage facilities in our area. I like that all transactions can be handled via the PS app, even signing the rental contract! It was a little difficult to find our unit, but overall a great rental experience to store mother's belongings.
Melissa was a a great help!
Melissa was so great. She explained everything perfectly & im a new happy customer.
Manny has done great helping get set up with billing and a great asset you Public Storage!
Manny was a nice!! Great service. Thanks a lot!!
Manny did a great job !
Manny was great and very helpful. The process on line was very easy. I would recommend to my family n friends.
Emmanuel is a very nice person and very helpful in my process, I'm from Mexico and he is always helping me with my payments and the information that I need to know Thanks Emmanuel!
Melissa was very knowledgeable, extremely helpful, and so nice! This location is well kept and clean. I’m very pleased with this location and the service I’ve received thus far!
I've had great service with Manny i highly recommended this public storage. I've been with them for 2 years, no complaints.
Manny provided excellent customer service very pleasant and customer oriented Thank you Sandra and Victor Rodriguez
Things had gotten tougher between my new work schedule with HEB and my availability. The payment schedule was really throwing me for a loop with the timed notifications and I was very confused about the due dates. Came in person with Manny at the desk, he was able to go over the payment schedules with me, update my notification preferences and save me from a late fee. I really appreciated his help! Thanks for saving my day, Manny! 👏🏽👏🏽
Huge shout out to Manny for helping me out with those late fees, I was super behind but he worked with me very well and did everything he could to get me back on track.
Manny provided great service
Went to rent a storage yesterday with Manny and he was amazing n super friendly if it wasent for gabby I would have never gone to him, thank u both for the awesome suggestions!
Melissa was awesome
Rented a parking space here in the past and came back to rent a 10x10 unit. Manny was awesome
Melissa was great, answered every question we asked. We reserved a unit, and after inspection were comfortable with the unit, even being slightly smaller than projected. The internal temperature climate control was perfect for our needs. Very convenient location easy access right off Thousand Oaks. Lots of security cameras and features made us feel safe immediately. Would recommend, and give the location, my personal "Fyrecaster" seal of approval.
Shout out to Deb & Manny for helping us out! Very quick and easy process.
Amazing service! The staff is super friendly, kind and willing to help. Units are kept clean and in great condition. Highly recommend.
Melissa was quick, assisted all my needs and was very helpful and friendly
Manny! Thanks for helping me out and working with me! 100% I recommend this place, stellar service!!!
Manny was awesome to work with. He made the sign-up very simple and easy. Great place.
Manny was really helpful during the move in! Everything was great and worth it! Definitely recommend :)
Manny was great in getting me set up
Manny and Fred were such a pleasure to work with!! They helped me pick the perfect unit for the amount of items I have. Definitely visit this location!
Very helpful staff and easy and quick process!
Manny was great!!
Manny and Sam are fabulous at this location. Dry customer friendly and I would recommend all day. Very easy process and set up No sales pitch
Nice clean and very secure location! You'll notice the difference when you take a tour. Highly recommend!
Manny was professional and knowledgeable!!
Clean friendly and very accomadating
Great service! I was a bit lost finding the location as I am new to the area. I called and spoke with the property manager Manny and he was SO nice and incredibly helpful! He gave me great directions and helped explain the pricing and everything else to me. 10/10 I would highly recommend this location and company thanks to him! I will let everyone know about this place from now on! Thank you public storage!!!!
Manny, property manager, was superb!!! Went above and beyond in helping us with our storage unit. We had so many places to chose from, but so this place takes care of you. Thanks!!!!
Manny showed excellent customer service! He answered all my questions and even gave some great suggestions.
Manny and Melissa were very helpful.
Manny and Melissa are awesome 👌
I really appreciated the way the manager Manny made it so easy for me to get setup and moved into my unit!
William and Jill were awesome quick fast and informative got all the info needed without too much hassle.
Manny did a great job helping me get everything I needed to get my stuff properly protected in storage.
I came in to discuss somethings regarding my storage account and met the new property manager, Manny. He was more than happy to look into my account and make sure that everything was good so that I could make my payment online. We are going to miss George but I’m sure he has left all of us customers in great hands with Manny. Welcome to Texas, Manny!
Jasmine answer all my questions and helped me with all the things I needed. She was vary respectful and nice. I really appreciate her help. 😁
Great service from Manny! Super helpful and got me set up quick. Overall great experience!
The guy at the front was sweet & it was so quickly done . I felt comfortable & respected .
Kenya was an absolute delight! I started my day with a horrible expierence at another storage place and when I arrived at this location, she made everything go smoothly and gave me peace of mind about renting here! Such great customer service. Thank you again Kenya for helping me out. I'll be sure to recommend this location!
Highly recommend this location. George was very knowledgeable and helpful.
Great price and good location. The property manager is very helpful and responsive to requests- thanks George.
This is the best place to have a storage, George, the manager is always ready to help you with the best attitude. Thanks George!
George was very helpful with the whole process. Thank you!
Today was my first time using the facility. I completed everything online and there was no need to speak with anyone in person. The access code was send to my phone along with your storage number..
Kathy was great and very helpful. Very easy checkout and rental process.
This location began as The Keep, and I was disappointed to lose the staff. That said, the new owner and staff were friendly and handled the transition well. Solid facility, clean, safe.
George keeps the property very clean
Dear George, We've rented many storages in the past and never had anybody that was so professional and kind when opening our account. Thank you, Rene
The process of opening an account was simple and professional, thanks to George. The property shows to be very well kept. I feel that my possessions are secure.
Louis was very professional, energetic and friendly. He was able to find the perfect unit. I would definitely recommend this location to anyone who is looking for a storage. Explained each question in detail.
This is my first time using public storage - Brittany was extremely helpful, professional and kind with arranging my storage needs. Thank you!
Had a little bit of a wait outside due to other customer being helped .. But when Martin returned he was very polite and quickly took care of us ..
Great people, clean unit, and convenient location 🙂
Fast friendly service and kept well maintained. Would recommend, especially with the wonderful customer service George provided!
The property manager, George, is super helpful and understanding. Not run down.. This is a very well managed storage site..Staff is very professional. Long time customer.
This storage is very well maintained and George was very helpful in every aspect of my move. I will definitely be recommending this storage to friends and family.
The on site manager Jorge is always very helpful and always pleasant to talk to. It's obvious he enjoys working here. When it came time to get another unit I was given one closest to my other unit. Unlike other storage facilities I've used in the past, there is almost always someone in the office ready to help.
I love the price and the location. There is no other storage I’d rather be.
Super deal n a great mgr over PROPERTY. She fantadtic...
Good customer service . very respectful people and very kind.
George and Martin were very helpful!!
This is my third time coming to public storage. A really great place. Denise is really Welcoming and friendly. I highly recommend public Storage. A++++
Jeff was very knowledgeable, respectful, and made the whole experience fun! I’d definitely recommend using these services and working with Jeff directly.
Brett was really helpful when my sister and I stopped by to see the units; we ended up renting one on the spot.
George is a great man always helpful this is my third time renting here
Staff offers great customer service and very professional. Great location and safe. Very helpful staff. I have never had any issues.
George is a cool dude and if ya need anything here at Public Storage he is the guy to so go see!
Rented here for over 6 years, thanks a million George
Great people, thanks George was very helpful with my move
George was very helpful and patient. Place is always clean
Wife and I transferred down to Sam Houston and have received great service from the folks here. Wouldn't recommend any other place!!!
George is a very good manager. Had a climate controlled unit there for six years. Just moved out last week and got rid of all the old stuff. I never had any problems with my unit. Thanks.
Great little storage space
I will never again use a public storage. We had our RV camper there for 4 months and they went from charging $91 plus tax to $121 plus tax. We weren't even there 6 months. Their excuse was everybody's charging that amount - lies - I called around. We were able to move it to a bigger space for $75 (includes tax). They only had 1 RV spot. So in essence we got ripped off. Think before you go to a place that lies.
This place is infested with bugs we had Coach Roaches all in our boxes had to throw away quite a bit for the infestation. I reported it to the manager and filed a claim and nothing has be done. I ADVISE anyone to choose another storage location.
The office manager is very helpful and the staff is friendly. Thanks for make my storage experience great!!!
April and George were so helpful! Awesome customer service!
I appreciate the perfect customer service that April and George provided very professional and polite I would recommend this place to friends and family
This place is great! George and his staff are very friendly, knowledgeable, and courteous. Best self storage - hands down!
George and April were a great help today
George was there to greet check out the rental storage. Storage unit was very clean. Recommend this pubic storage great service.
George was very professional and helpful. He got me set up and make the process run smoothly. I highly recommend public storage to anyone looking for a place to store their possessions.
My family and I have been renting from George for 5 years. He has always been so helpful! Great place!
George and Alexi were very helpful today
Great service, great manager, great experience overall!!! Best place in town to keep your stuff...hands down!
Had a great experience with Brett, who helped get me set up with a storage unit.
George was very helpful and thorough.
I've been with this particular Public Storage for several years. Recently there was a need for additional information and service. George was a God send! I highly recommend both Public Storage and George!
I came in to buy boxes on Saturday and Brett went above and beyond to make sure I had what I needed. I would recommend this place and him to others.
Manager very friendly and accommodating. Very pleased with experience.
George is always around to help
George, is a Professional I am educational research scientist he is alwaykind,provident. He take good care if me and my 2 units. He deserves something for his Professional service.
Georgia location you gave impeccable customer service. It was a pleasure working with him. Definitely a good steward.
George was very kind and easy to work with
After storing for 2 years and ready to move,George showed us a unit that allowed us to keep our overflow items and not cluttering our new home. Thanks so much
Brett, who helped us with acquiring our unit was VERY friendly, thorough, and answered all our questions with ease and confidence. He escorted us to our unit, it was absolutely clean, and explained everything in detail! We had a wonderful experience!!!
George, thanks fir all your help
Very quick and easy to get my unit. George made Sid recommendations and helped me with everything I needed.
George is awesome... always willing to help.
Fastest service and George is so helpful and the best place I’ve ever used for storage!!
Great service! Very helpful
George always keeps property very clean, thank you
I like the place because customer service is top notch. Price though, they just raised the rates
George was great
George helped coordinate with me on a missed check-in appointment and got me set up on a last minute unit change.
George, the manager, has always been more than helpful. Always clean and well-cared for. While loading or unloading it's not unusual to see staff cruising around on a golf cart checking on things. Well done.
My husband and I went in today to look at climate co trolled storage units. We weren’t sure what size we would need and George helped us make a decision.on exactly what we needed! It was quick and easy to secure our storage unit. Thank you, George!
The manager George was very helpful and assisted with everything I needed. Thanks for all the help!
George was very knowledgeable and professional. Great customer service.
George and jolynn were great at my movein
George and Britney were awesome
I came in today to check-in for a storage unit I reserved online. The manager George was absolutely amazing. He was very helpful, kind, and answered all my questions with no hesitation. George showed me the exact unit I will be renting out and quickly got my registration done. They have a great system here and a very friendly staff. I am very excited and comforted by the fact I will be having a storage here at public storage than any other place.
George and Britney were most helpful
The service was amazing. We have shopped around and found this place to have the best pricing and the best service.
Was upset because no one told me about rate increases when I signed up, but the property manager that oversees some of the properties in the area reached out and made it right. I appreciate them taking care of their customers and will remain at public storage until our full move out date now. George was also very friendly and polite and contacted me to tell me the issue has been resolved, thank you!
Great service and customer care. Very prompt on all questions. Best prices in town. Thank you Brian and George.
George is always very helpful
I called the site manager to conference about the increase in our rates. I explained that I could go online and get a larger unit at a cheaper rate at their site, and that after being with them for 5 years, we were a little upset. He immediately submitted a request to his superiors. Within 3 days he got back to me and had secured a much better rate for us. We appreciate the response, the help, the attention that this matter was given, and the consideration given to us. We have always enjoyed this 1000 Oaks facility and we have had 3 different locations in the past. Thank you to George for his great help.
Awesome people, George is always helpful
I just want to let everyone know the price your quoted is not the price you’ll pay. After 6 months they increase your rent and say that the price you signed up for is just a promo rate and that after a few months and then each year after they will continue to increase your rent. They conveniently leave this out during sign up, Super shady...they should tell you that upfront when you sign up! My rent went up $20 a month now, If I would have known that I would have went down the road to the new storage facility that was just built and got a unit that was the exact same size but temperature controlled for the same price or a little cheaper! I was going to keep this unit for a few years but after finding out that after only 6months they increased my rent and then each year after that they’re going to continue to increase my rent again they lost my business! I pay my rent on time every month and I’m never late...what a way to reward your customers. I’ll be leaving this company now and moving my stuff to a new storage company that will earn my business for the next year to two years until my home is built.
AJ was very helpful & knowledgeable. GREAT JOB!
I've had my storage unit now for about 8 months give or take. And I have enjoyed doing business with George and his awesome team here at the Thousand Oaks location. My items are always secure and they make it super easy when it comes to making my monthly payment. I highly recommend trusting this location with your storage items!
George was very helpful in helping me locate the unit that was just right for me. Staff are very polite here and the facility is secure and very clean.
Very friendly courteous service. A very nice business.
Mr Georgia excellent customer service truly appreciate your service today
Hate this place. Hidden fees and rate increases at any given moment. Oh... if you do rent a unit be sure and measure your unit before you put items in. There's fine print in that huge contract that they don't have to be the dimensions they advertise. 3 feet under is a pretty marketable difference when you're renting a 10X10. Run!!
Nice staff, Clean facilities, reasonable prices, hard to move larger vehicles through the traffic patterns and the exit is difficult to operate.
Just moved and it was easy and simple and hassle free! The staff is tenured and friendly! I recommend this location.
Jennifer was great very understanding
Overpriced. Way too many price increases. Nice manager and clean facility, but my price doubled over a few years, and it was just too much.
George was a great help and a fantastic employee to work with here at the Thousand Oaks Public Storage
This place took great care of my things
George was a big help and there promo deal really hit the spot on a right budget. Thank you George and Public Storage..
Property was clean and the manager, George, was very friendly. No pressure for sales, and he was willing to work with us to do some last minute changes. Will definitely use this Public Storage again!
Worked with George. Very nice and friendly, informative. Also gave us ideas on how to pack and store are stuff more efficiently. Excited to move our stuff from another place..
This public storage location was extraordinaire. They continued to follow up with me to make sure I did secure a space and then moved up the date to accommodate me when I needed it. Thanks for your service.
They are thorough on what is being offered and I got a 5x10x10 and I like it. Great service, answered all the my questions. Highly recommend getting a storage there.
Excellent customer service. Friendly. George was great!
Jennifer was wonderful!!! Great place, check out!
George is professional and was always very helpful. I highly recommend.
It's a clean self storage place. They have storage units. The staff was not necessarily memorable. They rented me storage and I put my things in the storage room.
Great location, super clean. Friendly staff.
Doing a good job !
Was a great guy love doing business here
George was very helpful and pleasant to deal with, overall good customer service.
Thanks for all your help George
The manager George is awesome and this is the nicest facility I went to and I got a killer price. 125 a month for a climate controlled 10x20!
Very helpful staff and unlike some other climate controlled places this place is actually cold while it was over a hundred degrees outside it was nice and cool inside
George and the rest of the staff have always been so friendly and helpful...I would highly recommend this storage facility..I’ve never had a problem in 4yrs!!...Kudos !!!
George is a good manager with tons of help and info. Clean facility and nice units. Highly recommend.
over priced for the size you get - rude
Clean facility, units are priced fair,staff is friendly and knowlegdable
George is a pleasure to deal with and the grounds are always impeccably kept up!
Very Good customer service thank you Ermilo for all your help 🙂😎
The manager is ridiculous. He called the cops on me for having a drill on premises. I was opening my unit, with the lock belonging to me. I can do what i want with MY property. He also called the cops on a neighbor because she was there 15 minutes after 10pm. He tried to have a customer arrested for trespassing!! 15 Minutes! What a d-bag.
Thank you George for all you help, I would recommend this place to my family and friends.
George Is Awesome!
George at this Public Storage is Fantastic! He’s very friendly and informative. I’m very pleased wit the size and price of the climate controlled units. We’ve used Public Storage before and will continue.
George has always helped me out with first class service. This is my 3rd or 4th unit and It's been great experience each and everytime!
George is very helpful awesome
George was very helpful in helping me start services at Public Storage. Very knowledgeable, and cost effective pricing.
Great service! George made the process very easy. Highly recommended!!
Beginning rent: $149, 1 year later: $190.
Weve rented at this location twice now and george has always treated good
Stored over 3years George is always friendly and keeps a clean property
Thanks George for all your help
George was a great help
Awesome place clean units great customer service. Good rates.
George is very helpful and patient.
George was very nice ..
This place is great. Staff is very friendly and attentive and the units and lot are clean. Would recommend to friends.
Great service and convenient location!!
Great service awesome units and George was great and very helpful.
Great place to store your items and very helpful and friendly staff.
Excellent property. Very clean and always reliable.
Ermilo was fantastic! He helped me get a storage on very short notice. Super pleasant and helpful. The units are clean and no insects seen. Important for my storage needs.
Having pre-registered online, completing the lease agreement was quick and George was great. I recommend this location for its friendly and helpful service.
George is a SUPER manager. He's always willing to do everything for the customer
Temporary storage at a reasonable price. Easy in with a code, easy on line payments, Easy terminate when storage is no longer needed.
George is the best! Always friendly and willing to work with you. I highly recommend renting here.
George thanks for all the help
Service and facility is execellent, thanks george
Thanks for all your help, George was a great help.
Ermilo was very helpful and friendly. Help helped us get the unit that was going to work best for us. Thank you again for all your help.
I just loveee loveee George ... Awesome place to store your belonging!!!
Walker was pleasant and knowledgeable. She is an asset to this company! Great experience.
Insurance did not cover for black mold and bugs infestation. I lost all the stuff I had in storage.
Great place Mr George is a great person always in good spirits low price he also keeps the place well maintained. I knew it was a great place , when i stepped in the door. His attitude was great. Thanks again Mr George
George is a GREAT CUSTOMER SERVICE AGENT.
Great Customer service
Just wanted to say if you need a storage just go see George has great customer service good man
Shannan was very helpful throughout our move out great experience completely with this business!!
Very friendly and efficient service. Ermilo was extremely helpful, knowledgeable and addressed any concerns I had. I rented my space within a matter of minutes.
Great service had a very knowledgeable man
Very nice and genourus people. Would recommend to anyone
Customer service was excellent and very attentive to my needs.
Ermilo was great super helpful. Would recommend this location for sure!
I love the location the staff is Friendly and attentive and the property is really safe
Great experience Gerore always takes care of me very nice and clean
George is very helpful
George is always friendly and helpful. Clean, well kept property. Random price increases and need for pest (spiders) control, lose it a star. Otherwise, a fantastic experience.
Friendly staff. I liked the staff driving to see where I went after going through the gate until they knew me. Security.
Thank you George for all your help
Ermilo was friendly and helpful!
Have stored with George for over 3 years,always nice and professional, thank you.
I have always had a positive experience when visiting with the staff at this location. Also, the site is clean and well kept!
George, property manager, is very professional, and was more than willing and able to accommodate specialized requests needed by my company. I'm very happy with the service, and will be renting a personal locker here as well. Site is clean, secure, well lit and maintained!
This place i highly recommend!!! George is awesome very nice and works with you in whatever your needs
Storage over three years, George was great
George was very helpful, polite, well mannered and professional. He’s great with his communication skills. The entire facility is clean or well maintained. I might also add his assistant is groomed or on the ball. My things remained safe and sound. I recommend this location. Cheers, Jerry
Agreed. Property is well maintained and customer service is first rate.
George is the best. We fell on hard time and he made sure we didn't lose our unit. Definetly the best. Thank you George
Friendly. Clean. Honest.
Cathy was a great help. Super nice lady
Thank you George for all your help.
Super nice and safe. They go out of their way to check on you and help you out. Great, clean public bathroom. Very pleased!!
Thank you George for all your help and thanks for the mattres cover it saved me a lot of grief
Thank you george
Thanks,George for making my move in smooth
Thank you for all Thatcher you fo george
The property manager is always concerned that I am OK when I go my my unit. I am 78 and newly widowed, so I appreciate his concern. The property is always well maintained.
George is EXTREMELY friendly and is always helpful.
George is the bestest!
Thanks for all your help George
Alex and George have always been courteous and helpful during our experience at this facility. We appreciate their professionalism.......Debbie and Bill Jackson
Conveniently located and satisfied our storage needs!
Thanks for all the help George
Alex and George helped me find the best storage unit for my belongings and are so nice when I stop by to make a payment. The location is always clean. There is plenty of space for even the large u-hauls to fit and turn around.
Great staff, will definitely come back to same place !!!
George is definitely a team player! I walked in with many questions and he answered them all very timely. He mentioned "we are all under the orange door" which let me know it wasn't about competing from different locations but helping the customer make the right choice in location based on what was best for the customer. I would recommend this particular to anyone looking for storage facility!!!
Great service! When I arrived there the property manager had just locked the office to go to lunch. When she saw me by the door she opened the office right away to help me. She was very helpful and kind. Her name was Melissa Walker and she gave me excellent tips on packing and storing my items. This was the first time I've rented a storage and she made the whole process go smoothly.
I want to start off by saying George is great! George is the only decent aspect of this place. This year during all the rain my unit flooded, George was kind enough to call me and let me know that my unit may have flooded and he went in with me to check it out. The majority of my things were ruined, I had the insurance and I am still waiting for a response. The company did not fix the problem and the next time it rained the rest of my belongings were ruined. I asked for another unit and I was told tat I could have a smaller unit and keep the one I had and pay for them both. i was also told by the young man who was working the day of the second flood that the district manager was willing to help out in this matter and to topic off the rent was raised a month later. I warn everyone to stay away from this company.
Great job....first time great help. Jimmy....John wonderful...friendly
George helped us find the units that meet our needs. Very nice person, friendly, and very professional. Very pleased.
Have used this location 3 separate times and george has always been very helpful, will definitely return if need to
Very nice experience, helpful and courteous. The best I've ever dealt with. Public storage was a very good choice for me...
Very good and clean nice locations ! Little pricey but I was satisfied !
Hank you for the years of excellent service George
George, thank you for your continued professionalism and excellent customer service! If and whenever an issue arises, you handle it right away and ensure we are treated fairly and satisfied with the outcome.
Awesome place thanks george
Was about to rent a unit there but the lady there was TOO pushy on trying to get me to review the place. I literally just walked out. It's like she wouldnt let me pay until I left a 5 star review. Well, here is your review, P.s. They have hidden fees! I spent 20 minutes looking at a unit and when I was about to pay, all these fees came up out of no where! No way are all these reviews legit.
You won't be disappointed. This location is maintained in a very clean, neat fashion. The roads are in fine condition as are the individual storage units. The management is friendly, helpful and on top of things. If your home just won't hold all of your possessions, this Public Storage location is the answer. You'll wonder why you didn't think of it sooner.
Rented from George for over 2years,he treated us great
Great property, great employees
Great property, George and Joseph are always helpful
Great. Feel secure. Easy to work with.
Fast service and George is the best I highly recommend this place your stuff with be very safe
George IS always Willing to help me
Very clean,george and joseph always very helpful
great customer service
Stored over 2 years snd George is great
George is very knowledgeable, friendly, and helpful. A pleasure to work with him.
Awesome people stored over 4 years
fast friendly service , Knowledgeable staff Best place in town for storage
The staff was always very friendly, helpful and knowledgeable. Easy access and clean. Good value.
George is always helpful and has a smile on his face. I even look forward to going by and paying my bill! Efficient and professional service.
the employees are awesome . Ask for George or Marissa
From the moment I attempted to rent a unit up until this point George, the Manager on Duty, has been nothing less than spectacular! George's attention to detail, his customer service and his enthusiastic personality is the reason why I feel my property is safe at this location. I am always appreciative of his concern for those who own property at this location. I want to acknowledge George's efforts on behalf of Public Storage Units.
George is very helpful
Excellent service , mr George was very helpfull in getting us the right storage unit size of our needs, plan yo do bussines with public stoge for a long time
Personnel is very friendly and respectful. I have been a satisfied customer for the past year. I highly recommend this location to all new comers.
George and marisa r great people great lication
George and Marisa are awesome! Excellent customer service!
George & Marisa are extremely helpful & courteous. They are always friendly & knowledgeable. I will always come to this Public Storage when I need storage or packing supplies.
I have been a tenant since 2003. At one time I had 3 large units. George, onsite manager, has always been very professional and attentive to any and all of my questions and issues.
George was wonderful! Very happy!
When on the property george has always been helpful
Very friendly management and very fast in completing the process. I liked it and I recommend.