Reniga was helpful with directing me.
Harrison was the best, he has SUPER and EXCELLENT customer service, he is very caring and is very hands on with the customers. Harrison is running this property very well and whenever I need a storage space I will for sure come to the public storage at 920 Audelia. Also each time it came to this property it was clean inside and out. Ask for Harrison at Public Storage 😀
Evert and the team are so great here I had a great move in.
Charity and Renita provided great service
Harrison and Connie really made my experience smooth and accommodating. I wasn't expecting to rent today, but I went ahead with it because my interactions with them. 10 out of 10 for me.
For the last couple of years we have rented different spaces here. At first it was of a challenge when we needed answers or things repaired (lights, locks, etc)
HOWEVER, when Harrison arrived on site things changed so much for the better for all tenants. He takes time to listen, acts quickly to solve any issues and is fantastic when it comes to customer service. If he says he is going to do something, you can count on him. It really makes a difference knowing tht you have someone in your corner to help out should there be an issue. If you are thinking that you need storage and this location is close...you can rent with assurance that you will be taken care of like family.
Harrison was extremely helpful.
Reniga gives outstanding customer service and goes the extra mile to assist with all questions!
I am very much satisfied with the service extended. The staff is cordial and ever helping
Connie gave me good service
Connie provided me with great customer service
Rented a great space, in convenient and safe location in Richardson but the best part of the experience was the help and support we received from site manager Harrison. Harrison was kind, thoughtful, professional respectful knowledgeable, helpful and really went above and beyond to make sure we had everything we needed for a successful move in of our belongings. He even made sure we had water to hydrate as the day was so hot and humid. Made us feel like valued and welcomed clients!
Thanks so much Public Storage and thank you for having such a great manager, Harrison! He made our move so easy and pleasant !!
Harrison is the best property manager I've ever encountered. Very helpful with all of my problems. Affordable storage place. Bring your own lock imo.
Can someone please give me a call. It’s literally no way I can talk to a human I need help.
Update :
I got help thanks so much !
I just called the storage facility to get help with payment and reniga was so helpful. Answered all my questions with very detail answered and instructions.
Harrison was awesome, he was friendly and very knowledgeable of the storage units and has great customer service.
Great customer service, Verenice & Connie went above and beyond to make sure our needs was met. The two of you was very pleasant with positive energy. Thanks again Verenice & Connie, the two of you was awesome. May God continue to bless you the teo of you beyond what you can think or imagine.
Natalie
We needed help and we met two amazing ladies who were more than willing to help us. A big thanks to Verenice and Connie for all their help. They made our visit worth while. They were both pleasant and kind . We do not live in Texas and we were already really stress but they took the stress away. Thank you for all of your help and may God bless you both abundantly! Jason
The manager Harrison was soo very helpful. I had to switch from one location to another and his help in the process was greatly appreciated
Great location Harrison property manager is really nice Thankyou
The lady there.. I think her name is destiny has great customer service, has helped me finding a storage place that was in my price range and reliable, and to guarantee that if anything were to happen with my storage that everything would be ok as far as the policy and so forth.. she’s amazing
I were having issues and the property manager Destoni was able to respond very quickly and assist me
great experience, shout out to the worker destoni who helped me when i was having issues with my code to the gate. clean nice property.
The district manager of this location was one of the nicest and most professional people I have interacted with for quite some time. She is amazing!
Nice service and very spacious
Great. Awesome to rent from
2200 K Ave is nice. 920 Audelia however, lights are all burned out. Very dark in there. And raised the price of 2 units $165/mo more! Many are grumbling & moving their storage out. Kiosk. No humans. Bathroom locked. We moved my gf to 2200 K Ave. Brilliant lighting, roomy parking, compliments from customers. 2200 K Ave Plano. Upgrade DQ across K Ave. Outdoor eastside covered seating!
I have a climate controlled storage space cheaper than outside space. Well the storage just went up $27. I signed a contract for $89 now it just went up violating the contract ? How can companies change the contract with out me signing a new contract !!
Faye was awesome. She was so patient and kind The 1st unit I reserved just didn't seem big enough. She gladly showed me another unit. She explained everything to me.