Public Storage Self-Storage Units at 920 Audelia Road, Richardson, TX

The district manager of this location was one of the nicest and most professional people I have interacted with for quite some time. She is amazing!

Nice service and very spacious

bien seguro limpio

No property manager management onsite rarely answer the phone and close early, if you have any issues with what ever no one at this location. You have to go out of your way to another location to speak with someone face to face. And call the national toll free Public storage! BIG INCONVENIENCE!!! Ridiculous!

Disappointed. Entry and exit to property is inefficient. No light in my unit or hall nearby. Requested to fix twice and was told I’d hear back within 72 due to the issue being escalated. It’s been 3 weeks. You have my +$300, but only for one month.

Great. Awesome to rent from

Good Job Alicia

2200 K Ave is nice. 920 Audelia however, lights are all burned out. Very dark in there. And raised the price of 2 units $165/mo more! Many are grumbling & moving their storage out. Kiosk. No humans. Bathroom locked. We moved my gf to 2200 K Ave. Brilliant lighting, roomy parking, compliments from customers. 2200 K Ave Plano. Upgrade DQ across K Ave. Outdoor eastside covered seating!

Poor communication and never anyone at facility

I have a climate controlled storage space cheaper than outside space. Well the storage just went up $27. I signed a contract for $89 now it just went up violating the contract ? How can companies change the contract with out me signing a new contract !!

i was giving wrong information 4 times. When i made my reservations i was told i would only like $25 plus tax to move in. WRONG!! The representative failed to tell me that i would be paying $20 for a lock i didnt need. i was told once i finish the esign online that i would get a gate code and will have access to the storage. i called back 3 more times and they all said the same thing. On the last time i called is when i was told my reservation was changed to the next day. nobody called, email or text to notify me. i went to purchase a uhaul to take my things to storage to find out that i didn’t have no access. which made me come out of more money for the uhaul because i had to keep it a extra day till i get access to my storage. My whole experience was based on lies and for this to be my first time needing a storage has been a nightmare. Hopefully i will never need a storage anymore and if i do i most definitely will not be using this company.

Faye was awesome. She was so patient and kind The 1st unit I reserved just didn't seem big enough. She gladly showed me another unit. She explained everything to me.

Excellent service everything went as expected! I am very pleased with this location.

2 years and no issue so far

Miss Sheryl was an absolute doll in helping our non profit organization to rent the storage! Highly recommend to anyone!

Sheryl did a great job at explaining and helping me out find a storage unit. Amazing job!

Fue muy buena attention must amable departe de Sheryl

Sheryl was very amazing and friendly very clean

Very helpful and friendly!!

Thank you Yes the job today you do it and it's best job and then thank you so much thank you 100% thank you

Ms.Sheryl has provided excellent customer service and support for my needs and my family. Ms Sheryl always has a lively spirit and I wouldn't choose anybody else to protect and maintain my belongs.

do senior get de count or vet

what the cost for a 8x10

We have used this location for several years, never had any issues and the staff are super friendly and helpful!

Wonderful experience over all, reasonable prices, no troubles, easy access.

The manger is so nice and sweet.

Recently needed a space after the year we all just had. Was worried about getting a space but Sheryl made it a the best experience I could have asked for. Recommending to everyone to stop here for supplies and to rent a space.

Sheryl runs a clean property and is super sweet. I'd definitely rent a unit from her again.

Cheryl provides great customer service! Thanks to her hard work, the place is kept very clean.

Great customer service

Sheryl at the Front Desk is amazing.

Ms.Sheryl was Amazing and very helpful with my storage and information

Sheryl nice🎊

Ms Shirley is the best hands down!!!

Sheryl is awesome. I love her. Very polite and respectful. Super nice.

Clean and rates are good

Sheryl was wonderful and very helpful! Thank you so much for all of your help have a great day!?

Went in for some boxes for some of my small projects and asked Sheryl about the rates and the availability of units. She was very kind and knowledgeable. I know where I will go if I need a unit to store my large projects. It's great to have great collaborations between businesses. I will send my support to all my customers.

Great service from Nick and Sheryl. Would use again.

This public storage is super friendly and the staff is always accommodating, very responsive and eager to help in any way they can. The facilities are very clean and very well lit. Thank you!!

Thank you for nice Costemer service and convenience location.

People is very nice I’m help a lot

Can you text me the gate code, and the online app to make payments?

Enjoyed the professionalism with Sheryl.

Small and secular with all the pomp and ceremony you'd expect from a storage megaplex. I like the doors.

Miss Sheryl is so sweet. Great vibe

Sheryl is very friendly and helpful. She had a bubbly personality. Would definitely work with her again.

Ms Sheryl Was a nice Lady she really Help me alot.

The website made renting and securing my unit very easy! Sheryl is wonderful, and very helpful.

Amazing

Sheryl gave me great customer service

Everything was was handled well and was straight forward, even when we had a couple complex issues switching sizes of units. Sheryl was constantly helpful and made everything frictionless! Can’t really see how the experience could be better.

Sheryl is the nicest lady we have encountered in the 2 years we have been doing business with public storage. The store is always clean, and Sheryl is always pleasant. Sheryl has made this public storage a very professional, Customer friendly place to do business. Even my husband is impressed! And that isn’t an easy thing to do! ☺️hats off to Sheryl! And thank you for your kindness!

I love the way Sheryl makes everyone feel at home and the kindness she extends to my family especially my Son who always loses his ID.

Great service. Very helpful.

Called and spoke to Sheryl on the phone she was very curtious and helped answer all my questions.

The lady here is such a doll! She makes you smile as soon as you enter. The place is clean, I wouldn’t have picked a better location to store my things

Front attendant is informative, helpful and energetic. There are hidden fees between your online quote and securing the unit but I kinda anticipated that. Very convenient location.

I wanted to take the time to give thanks to Nick. He really helped make my experience convenient. I had encounters with him and another person about problems I had, I will not state the other persons name for the sake of their privacy, but I will say that Nick had answers and solutions that I did not get from the other person. I misplaced my key and he simply advice that I could fill out a form for the lady to come change my lock (the cheapest option), he gave me a heads up when she would be changing it and called me upon completion. My move out day the elevator was not working but he was able to come in and fix it right on time. I was also told that because I would be moving out the morning of May 1st, I would have to still pay the full amount for that month, but as I was leaving Nick reassured me that he could waive that amount. I really appreciate his assistance, it saved me money.

Sheryl and Nick are wonderful. They have both helped me out a lot. The facility is always clean.

Good experience sheryl

Sheryl was helpful and sweet

Sheryl Is AMAZING‼️‼️‼️ Very Friendly & Helpful. Highly Recommend Y’all Go See Her. Angel Sent From Heaven 🙌🏽

Great job. Very sweet person Ms. Sheryl

Brianna was knowledgeable and make sure all my concern and questions are answered. Very happy with service and their security really give me a piece of mind. Would recommend!

Sheryl is so sweet and caring, great customer service!

Super helpful! They were open the day after Christmas! Sheryl was super sweet.

Great job good employee

All the ladies there were very nice and helpful.

Share details

Sheryl was very helpful.

Nice

Awesome experience, great customer service.

Great customer service. Sayda is very sweet and very helpful! When we got the storage it was a bit pricey but overall it was great.

Awesome place very clean. Great customer service always prefer sayda AAA++

Sheryl was a great help in getting a storage unit set up for my friend

Says is the greatest very helpful. And you can count on her. Public storage you pick a good had working lady thanks.

Great customer service, Sayda is very kind and helpful.

This location is very helpful and assisted promptly in my time of need

Nice clean and friendly people

Sheryl was so sweet and helpful. She made the process super easy!

Great customer service I received from Sheryl today! I am very happy with my reservation!

Very good Mrs. SHERYL was so kind & helpful and facility is super clean..xoxoxo

Excellent customer service!

Sheryl was so helpful!!

Sheryl is always so nice

I ALWAYS TO COME IN TO MAKE A PAYMENT AND Ms. Sheryl IS SO SUPER NICE AND THE PLACE IS SO CLEAN SO IF YOU LOOKING TO GET A STORAGE AND YOU WANT SOMEONE WHO IS NICE GO TO THAT LOCATION..

Sheryl was a great customer sales representative. She was very polite and courteous

This was a great experience . Ms.Sheryl was very helpful

Sayda is awesome! Always so kind and helpful!

Quick and easy. Sheryl answered all my questions and got me on my way expeditiously!

Great experience with Sheryl

Thanks guys and specialty ((sheryl)) very helpful and respectful lady...Thanks again and good luck.

Very good customer service, sayda was very helpful with all the question that needed to be anawered.

Great Experience! Sheryl is absolutely wonderful!

I have a small storage on the 2nd floor Lately the elevator has some issues It's way too slow Other then that everything else it's good Decent prices for small storage 7 by 10

Wonderful customer service. Very nice and cheerful

Great place. Very wonderful customer service. Very clean and Ms. Sheryl is kind, helpful, knows her storage business, and is pretty as a flower. Got my unit after calling 10 mins before. Sheryl was waiting and ready for my arrival. Best decision with moving ever. Definitely coming back. Wish all Public Storages would be like this one. I'm very impressed. Sure to send others.

Sheryl was very nice and courteous, and took the time to explain everything. Wonderful service!

Good

Awesome service kelesa and Sheryl provided .... I will recomend this place to anyone

We had items stored here for almost a year during renovations to our home. I was pleasantly surprised at how everything was in exactly the same condition after all that time as when we put it in.It was clean and quiet and secure. I appreciated not having to think about that with every thing else. Sheryl was a lovely cheerful agent who was very helpful. Closing out our unit was so simple it was lovely with everything else we had going on. Thanks so very much.

Sheryl was very helpful when we needed to rent a storage unit that same evening.

Sheryl is great she is so helpful to me this company have the best.👍👍👍👍👍

Great customer service from Sheryl and Kelesa

I visited the public storage at 11020 Audelia Road, near Buckingham on several different occasions. I was helping a friend go through his unit and decide what to sell, what to keep and what to just give away. For the most part it seems very clean and well-kept. There's not a great deal of parking and it's not always convenient to your unit. We had to go through two doors and down several hallways to get in and out of his unit. And then carry things from the outside door to his car. Getting burned out light bulbs replaced seem to be a challenge and we worked in some not very good light a few times. I don't remember what he said that he paid for the unit each month, but I remember thinking it was pricy.

Wonderful clean refreshing place

Sheryl was wonderful awesome

Sheryl was awesome setting me up with my new storage unit today! Great customer experience!

Sheryl very professional helpful and nice clean storage

Quick and easy setup.

great customer service from Kelesa

Great customer service Mrs Sheryl is always very helpful

I've had the best experience with Mrs Sheryl at this public storage. I love her personality nd i felt very welcomed.

Good expiriance

Kelesa is so friendly, made renting a breeze! Facility is clean. Would definitely recommend a unit here.

A great and convenient place to store things! Cheryl is always nice and helpful. She calls to remind me to pay my bill! I’m a satisfied customer.

This is an excellent storage place.it is a good area. The people that work here are all nice people including sheryl and kelesa.

We use public storage alot and Sheryl was wonderful and helpful to our services. Clean place also everytime I go. Very recommended.

Sheryl was absolutely amazing and very helpful! Highly highly recommend!!

Miss Sheryl is very pleasant and easy to work with. Thank you for everything

Very cool and awesome. I love Sheryl!!! You would love her too!!!

Sheryl is fabulous!! Thorough introduction to Public Storage.

Excellent experience especially Cheryl! She is an amazing manager!!

Very clean and Cheryl is very helpful and friendly!

Kelesa was great and very helpful, the rent is reasonably affordable, the place is clean and air controlled. The workers are extremely kind and willing to work with whatever your needs are. I highly recommend this storage

With the exception of the gate hours. I'm very satisfied with public storage

Sheryl was like being helped by old friend!

Sheryl is so sweet. She helped me get a unit while my kids were running around and never got frustrated with them once. Awesome service.

Kelesa was amazing!!!! Made the process easy and painless! Great customer service and beautiful smile!

I went in to get a storage unit recently and I had the best deal and best customer service from this establishment. Their units are climate controlled and affordable. Kelesa, helped me find the appropriate sized storage for my items. She was very thoughtful, kind, and professional. Overall it's an awesome place if you want affordable climate controlled storage units.

Very nice customer service ( Sheryl and Kelesa) beautiful people! Very clean.

Friendly staff. Clean facilities.

Sheryl ; A real nice and hopeful lady. Wouldn’t mind going back to her public storage and renting out another unit.

Josh helped me today. He was curteous and considerate. We reviewed 2 units in order for me to make an informed decision. The facility was clean and I was comfortable with my decision. No pressure whatsoever.

Sheryl is great. Well maintained, clean property.

Calissa was excellent with her service

They will rip you off at the end of your lease, even if you cancel online. BE CAREFUL!

Mrs.Sheryl was awesome great customer service

Rented what we needed and was a great experience. Sheryl was an absolute peach and helped us tremendously!

Best place for my stuff. Sheryl is awesome!

Sheryl really helped us out. She did a great job

Its a great area but they close at 9 and that is what really sucks

It is a great storage and Sheryl is always polite when I come in.

Great customer service by Sheryl

Good service. & sweet girl. She is kelesa.

Sheryl is a wonderful lady and always saves lives by callingto make payments👍👍👍😍

Great service Sheryl!

They charge to much

Kelesa WAS FANTASTIC!!! Very knowledgeable and helpful. You need more employees like her.

Sheryl was especially helpful and informative.

My son rented a space here, told me he had a great experience and Sheryl showed me different spaces I got the bigger one. I would recommend this location to anyone.

I’ve been with this unit for a over a year. Clean environment. staff, and mangement are a big plus here.

Fast and easy. Sheryl was a delight.

Love public storage! It came in handy when we were downsizing and wanted to store items in a climate control space. Sheryl B., was extremely helpful and got us signed up and ready to go. Excellent customer services.

Sheryl was super helpful! I was here 2 years ago, she was super helpful then and even remembered from the last time! She takes the time to remember her customers and goes out of her way to make sure they have the best experiences possible! She's gone above and beyond any expectations and I recommend this place to any one and everyone!!

Helpful, professional, friendly assistance provided from start to finish by very knowledgeable staff member named Kelesa. Answered all my questions, clearly explained all options and gave me a tour of the property. Appreciate how thorough and efficient Kelesa is. Clean, safe, well managed facility. Easy drive through layout: Enter in one gate and drive strait through to exit another gate. If you're hauling a trailer, you won't have to worry about turning around to get out. Nice!

Great service

Sheryl was very courteous and helped me a lot. She ensured that my experience with Public Storage was excellent.

Sheryl is always friendly.store is clean and she takes of her customers well

I would recommend this place to others for storage.

Sheryl is absolutely amazing and hilarious. Best customer experience!!! Merry Christmas!

Awesome workers Mrs.Sheryl stays on it with phone calls

I always make my payments here and the lady Sheryl is helpful and courtesy and always has a smile for me

Sheryl was very friendly, professional, and efficient. She made sure I had all the information for storage.

Very nice place and nice people

Kelesa was very good worker. She explained everything to me and make sure I understand and show me unit before the paperwork to make sure it was the right size. She also told me about the insurance to make sure I protect my valuable and give me exmaple of storage place that caught on fire on second floor and if the people that had storage unit but didn't have insurance lost everything. I really appreciate her for helping me today and she know what she talking about.

Sheryl is great!! Love her energy and positive attitude!!

We rented a unit last Saturday, and couldn't have had a better experience. Kelesa was friendly, helpful, very knowledgeable, and made our visit there quick and expedient.

Reserved my space online, had appt for 9:30am on Saturday morning to do paperwork, could have done online but chose not to. Kelesa was ontime, very courteous and helpful. Explained everything efficiently. Great experience.

I have been a customer since 2009. I have never had any issues. I love the location and it is very clean. Sheryl who works there is such a lovely person. Always attentive with anything I need. She has such a caring personality that I am so happy that I chose this location. She is always there to help me with anything I need or questions that I have.

Friendly service Sheryl

Sheryl is an outstanding person to work with.

Smooth and best process ---gave a good offer so happy with the CSAT Joann & Sheryl was too good Kudos to the team

Sheryl and Becky are so sweet and the facilities are great!

This storage place is a great place and the management is helpful and kind. I recommend this place and the storage Is air conditioning and very clean.

Come see the public store the lady are very nice

I have enjoyed my experience at this particular location, especially my experiences with the staff. Sheryl was my first experience when I first rented a space and I have never had a bad experience with her. Top notch customer service.

Sheryl is the best. I ask a lot of questions and she is always patient. The facility is clean, I see her picking up trash outside and inside ever time I am there. I like the hours and I feel safe when I'm the only person there. I just wish the storage prices were lower!

Sheryl is very helpful and nice... great service.

Sheryl was amazing she was so helpful and I received a great price.

everything is good and very nice here. Sheryl the lady that works here is always nice and friendly

Sheryl is wonderful and helpful with everything and her customer service is very refreshing...I received everything that was promised upon signing up...i feel like my personal belongings are in great hands!!!

Very friendly and courteous service. Took care of everything.

Great secure place. Sheryl has been great. Highly recommended!

Great place, had no problems!

Ths place has nice people working here. It is a very secure for storing your things.i would and have already recommended this place to others for thier storage needs.

Nikkie was awesome!

Sheryl is very very good and did wonderful job, I've had a unit here since 2013 it's clean and I love it :)

Excellent service, good friendly people, Sherryl especially, who has gone out of her way to be of assistance and make things go smoothly for us. Please accept our best compliments.

I've had a unit here since 2012 and i love it. This place is clean , well kept and in a good location. Sheryl is a sweetheart and is always helpful. I would definitely recommend renting here.

We appreciate Sheryl very much she's a great manager. Excellent Customer Service. We had a little issue with the unit, but she managed it professionally. The property is very clean. Sheryl is a very sweet lady.

Sheryl * she is a helpful person , she does well keeping this place clean. The restroom is clean & have paper, soap for washing your hands. There should be more people like her in Texas. Salt of the Earth.

Staff is always friendly and considerate. Spaces are spacious. Couldn't ask for more for a medium sized load of stuff.

I've been in the process of trying to have an emergency move done this week and Sheryl has been such a sweetheart and helped me find the perfect space for my move. The building itself is clean and Sheryl definitely does what she can to help as much as she can!

Very shady business practice at this location. I reserved a 10x5 storage unit and even received a call from the manager confirming my reservation and the size I wanted. When I arrived for checkin I'm told that the price changed and they had to give me a 5x10 instead or pay 63 dollars for the 10x5 that I reserved. I even showed her my email with the information. Very shady.

Ilike it very much here. The servive is excelect here. I appreiate. Sheryl always calling to remind me to make my payment

Shell was very helpful and polite she is a great asset to the company

It's okay, but the width of the doors to enter the building that houses the units is about three inches wider than the internal fire doors. Surprise! That heavy load is now a nightmare to get past these fire doors...

Awful hot for being climate controlled. Love finding candles melted everywhere.

Great service from Geoff and Sheryl!

In case you are wondering why there are so many 5 star reviews on this place and why Sheryl is mentioned in all of them I can tell you. Today when I was moving out Sheryl came up to the storage unit. She asked me if I had a cell phone and to pull up Google maps and to click on the store. Then she pushed the 5 star button on my phone and hovered around me until I would write a review and was told to mention her by name. She said she needs to meet her quota. The whole experience was very odd. While Sheryl is a nice person I would have preferred to write a review later then to be told to write a good review mentioning her name at the time of move out.

This location is great! Amber was very helpful and got me the perfect space!

Quick, friendly and secure

I have been a tenant of this place for a long time. and i really love it. This place is safe, clean and above alll the lady Sheryln is very helpfull and very pleasant. I have introduced a few friends fo this placd and they have loved the place. I just love this placd that i cang go anywhere else.

My stuff was safe & very friendly service from Sheryl....thx so much

This location is near my home. Been here for years keep coming back because of the good serrvice and helpful manager Sheryl

To whom it may concern, I wish to convey my sincerest and highest compliments to Sheryl Brown, at the 920 Audelia Road location, for her wonderful level of customer service. I have been a customer for over 6 years and recently had an issue that was handled with the utmost professionalism by Sheryl and her District Manager, Chad Strickland. In this fast paced world, it is not often that one receives such support and these two employees of Public Storage are the finest representatives of any company with whom I have associated. I wanted to be sure that y'all know just how blessed I feel to be your customer.

The manager, Sherly was very pleasant and helpful and my friend recommended this location

Very safe facility, clean and a or conditioner, I like that they have plenty of moving carts and dollies. I recommended this public storage

My experience was flawless, Sheryl was very helpful and made getting a storage space very easy!

Sheryl was very helpful I also have no issues with my storage I also like mikalai she very helping when I came in on Saturday I would honestly recommend this location

Sheryl is allways helpful with my paymet needs allways nice and plesant..

My husband had a reservation for a 10x20, unfortunately my husband was traveling at the time we had to sign the lease agreement. after trying several routes to change the lease under my name with the national line, nobody was really able to help us. Fortunately, when I went to the location to speak with the local manager, Mikalia, she was very helpful and understood the urgency of us getting the unit that same day, alluding me to sign the contract without any delays. The location is in very good shape and the staff is very friendly.

The property is very clean I will use this place again if I need to use. Again. Mrs. Sheryl knows her job. Thanks public storage.

Sheryl is so helpful! Easy-going and didn't try rushing everything. Clean facility as well.

I had a great renting experience there and I was help by the front desk Sheryl she a wonderful person

Sheryl is always first class help. I have used this facility for several years and i feel secure and safe with all my junk. As always Sheryl is on top of the list for customer care and service. She Is the reason why I keep using Public Storage.

Very good customer service and fast paced service Patrick and sheryl

Excellent customer service from Sheryl! She is very friendly and always called to remind me of my monthly payment. Overall 5 star experience!

Sheryl has been a fabulous and wonderful employee and is such a sweet woman. I would highly recommend this as a storage place. It's a very clean place.

Sheryl is a great person to work with I love coming here

I love this public storage in this location because they have a great customer service and specially Sheryl is very nice and friendly with customers. I will this place to who ever for looking for storage or boxes because prices and save you a lot money. So please call Sheryl if you have any questions. Love this place so much...

Very helpful staff and always let's me know before late fees hit when I forget to pay bill

Check in easy. Cheryl is friendly.

Sheryl really helps me out with calling to remind me when my payment is due.

Been at this location ( Public storage ) 16 + months . Ms. Haley & Ms. Sheryl are good sales people & wonderful people . I wanted to move , why ? I am at a good place & up keep is good. Tell people all time, good place to rent . They are so helpful. Glad to have known them . Thank you. # 3480 Louis R. Palomo

Sheryl has been so kind, thoughtful and helpful with my move!! I will always use public storage for all my future storage needs.

Sheryl at the desk is very helpful. Always smiling and such a delight to work with. I've never had any issues with this storage facility.

Very nice and helpful. Thank you Sheryl for being helpful and expedient

I rented here because of Sheryl great service

Sheryl and Hayley were easy to work with and were knowledgeable about all my storage needs. However, I was very disappointed the when I moved out on the 15th of the month, I received no credit for the partial month. Sheryl explained that you need to move out by the sixth of the month to receive any credit for the month. I see this as a failing policy for Public Storage and will make me look elsewhere for my storage needs in the future. I understand that this policy is stated in the contract, but due to the length of time there, I did not remember. It may be a policy that needs to be revisited by Public Storage. Thanks I still have a storage unit at the location, but will make sure I move out by the specified date when the time comes.

This location is very near my house to make my payments. Sheryl here is always hepful and kind to me.

Cheryl is really an awesome person to work with. Very pleasant, helpful, and great attitude. She always wears a million dollar smile every time I see her. Thanks for the awesome customer service you've provided over the years it's greatly appreciated!

Sheryl was great!!! Extremely helpful staff, very clean facility, free of pest, trash, and most of all convenient to my storage needs! This is not a fake review!

I love the customer service here from sheryl. She is more like a sister. She make me confortable spending. My moneu here. I will definitley recommend this place

Sheryl is very nice and helpful

Sheryl is always really friendly and very helpful. I moved in a unit last minute when moving...because of the service I continue to use for my business storage.

Everytime I go to this place I always get good services by Sheryl, she's so so nice so I have very good customer service here.

Sheryl was wonderful!

came here. great price. spoke with Sheryl and she was very helpful!

Sheryl is so sweet and her customer service is outstanding! I'm so glad that we chose this place to store our items! Thanks Sheryl!

Sherly is a vey nice lady. She is a good sales lady. I had every i needed therefore , i didnt buy anything. She should be promoted. Thank you.

the storage here is a great place. the employees are super including sheryl.

We went to the Philippines and stayed for more than a year. My stuff is in a perfect shape. I command Sheryl for her excellent services.

Sheryl has been very helpful and I have really enjoyed my experience with Public Storage!

Sheryl was very helpful. Excellent customer service and I would recommend this place and Sheryl's service to anyone else looking for self-storage.

Great experience, Sheryl was so friendly!

Sheryl is nice and very helpful

Sheryl is an absolute doll. love her

: Sheryl helped my Brother get his storage. She was very knowledgeable and courteous.

Sheryl was nice and helpful in helping me to get the right storage space. I have already recommended the place to other people already.

Sheryl was superb!

good place to keep your stuff ..sheryl real helpful n nice envierment

Sheryl provided excellent customer service, this is my 2nd time to renting here. She also make sure I had all the boxes I needed

Sherl was amazing! Kind sweet an very nice an happy. I'm glad I got her help

Very nice and friendly customer service. Sheryl is awesome!!!

Haley was very nice and helpful.

John helped us out! He was awesome! Very pleased with experience!

John was great and helped us with everything we needed!

It was great service Sheryl was awesome

Great place for storage. SHERYL and Haley have been great.

Good place to rent Sheryl is wonderful

Sheryl is always cheerful and helpful. She always remember my story! Place is uber clean and well lighted; easy in and easy out.

Heather was really good at helping me find what I want it...great customer service :)

sheryl are giving I nice service .. iam very happy.... abount

I have known Miss Sheryl for about3 years. She always show me professional service. She is very courteous and smiles all the time. I enjoy being in her prescence. She always make my transition of moving easier.

Sheryl helped me with all my questions and got my a great deal on my storage!

I have always loved my experience at public storage. Sherl is very helpful,professional and friendly.

John was very helpful. Clean storage facility and excellent service.

I really appreciate the kindness of Sheryl the manager. She has gone above and beyond to make sure that my storing experience has been a pleasant one. Thank you Sheryl and I will definitely recommend you to all my friends

This is a great storage facility! Shirley has been wonderful! She keeps a close eye on things and takes great pride in her work! I would highly recommend this place for your storage needs.

Great place. Sheryl and Haley were very helpful and friendly. Clean place.

I love Miss Sheryl, she was super sweet! they are great!!!

My experience was great Sherly was more than knowledgeable about the units and very courteous with awesome customer service I would recommend this place to anyone

Awsome sauce. Love Sheryl

Sheryl was helpful and funny and gave me the unit I needed

Sunday December 7, 2014. Sheryl effortlessly displayed a very warm and friendly greeting on a cold morning. I also thought she was very professional and thoroughly explained the rental process. Thank you Sheryl for greeting me with a friendly smile so early in the morning and making my rental acquisition a seamless process. Darryl

The experience here was great with Mr Duane. He is nice, respectful. We will continue to do business with him.

Sheryl was very nice! Ty

Haley and Sheryl helped me get checkin and checked out. They were awesome. Made it an easy process while in the middle of a hectic time.

Great customer service. Sheryl is awesome and very knowledgeable.

Sheryl was very helpful and kind, great experience!!

Not good! Don't bother going to this particular branch! Ever since I started, there have been problems and they all stem back to misinformation, and lack of experience in problem-solving with management!

Mrs. Sheryl was very fast and friendly! Loved their customer service and experience!

This is my third time at this public storage. I literally had one a couple miles from where I live but I felt so welcome at this location ,that it felt.like home.

I met awesome representative Sheryl. She was very nice. She has excellent customer service skills. Haley was very nice as well. They were very professional

Sheryl made my experience pleasant,she was very kind!!!

Great customer service, Sheryl did all she could and more to make this an easy transition.

Sheryl was Fast & courteous. Easy storage setup.

Sheryl was very helpful with the initial setup. The facility is very clean and safe.

Sheryl is great

Always friendly and nice Sheryl is AWSOME. Have been at this location for quite a while and always have great service

This is a great place. Sheryl did a great job.

My experience with Sherly was great. She was friendly and made my day. Just delightful.

Sheryl has been super helpful!!!

Excellent experience here with Cheryl she's so attentive and helpful.

Great place to store your stuff. Sheryl is nice. Be sure to ask for her.

After nearly 6 years with Public Storage, I can most assuredly tell you that I will not store anything anywhere else. Now if wishes could come true, I would also want Sheryl to take care of the Public Storage I'd go to in the future. She is truly an asset to the company who is deserving of a raise and a promotion. While I am glad to be moved out of my unit, I will definitely miss Sheryl's warm smile and demeanor. Thank you from the bottom of my heart for being so wonderful to me, especially at a time when my life was so tough! Five stars is inadequate; I'd rather put six!

Sheryl was absolutely fabulous!!!!

Sheryl was friendly and efficient. She explained everything to me and showed me how to use code and open door. Great, big smile.

Great service and open to deal with.. thanks sherly for service we be continued doing businesses

Sheryl was great

I have renting for 3 years, the place is clean, well lit, and Sheryl the manager is very personable and nice!

Great! Sheryl is awesome

Sheryl.was.wonderful.with me. This.is.the.3rd.time.and.we.finally.got.it.. very much.appreciated... awesome place. Satisfied customer

Very nice unit and rep Hale was efficient and polite.

Sheryl is wonderful!

Nice lady helped me out. Highly recommend.

Initially I visited this location twice-- to check out the property and later to finalize my rent agreement. (I could have done both in one trip but an online reservation provided about an $8 discount.) While scouting many of the climate-controlled storage locations in the area I I found this location was by far the cleanest and most well-organized in my immediate area. Both Haley and the manager, Sheryl, were very friendly and did a good job explaining the contract. They seemed on the ball and competent, something I didn't find from other employees at other storage locations I won't mention. While you may be able to set up the "base" account online you're still needed in the office to provide a drivers license and sign various additional forms. All said and done I have an agreement completed in about 15 minutes. You have to buy your lock there (a cylinder lock) that was fairly priced at $17, and you have to have insurance either through your own provider or through Public Storage.

Great service. Loved Sheryl. I loved her upbeat and fun personality. She made the experience very delightful.

Great Service, nice units, clean and very professional Ms. Sheryl has great customer service.

I like how Sheryl talk with the customers is very attentive with customers .

This is the only Public Storage property that I use. There are others near my home, but this facility is so clean and easily accessible. I tried renting at another location with Public Storage, but after the first month moved back to this location. Actually I have rented a storage here about 3 times. Anytime I have an issue or concern it is easily addressed and taken care of. I have came across both Sheryl and Naressa and they are absolutely delightful. Would recommend this storage facility to anyone.

Sheryl was great.

She a nice person sheryl

The staff is very friendly, especially Sheryl.

Naressa was extremely polite and helpful. She is patient and great with people. Every time I come in she has a lovely smile. She's wonferful.

My. Sheryl was extremely nice and helpful. The property was very clean. Thanks for your help.

Ms. Sheryl is a great employee, she was very informative and helpful in getting me a space

We have had a space here for a year or so and Sheryl at the desk is always very helpful and kind. We have also had no problems with the space itself. Our stuff is in great condition.

Miss Sheryl was so polite and very helpful with all the questions I needed answered. Awsome Lady!!

I had just moved to McKinney for a new job, but since I'd not had time to find an apartment, I had to put most of my things into storage and moved into an extended stay hotel. Sheryl was extremely helpful with assisting me in finding the right sized unit for all of my stuff. A very nice lady! Thank you again, Sheryl! :-)

I have one storage unit at this location. Sheryl helped me out when i came in trying to find a place to store my belongings. She assisted me in finding a capable storage unit and did so with displaying excellent customer service.

Sheryl was really nice to work with. The place is clean and secure and she explained everything really well. I would highly recommend.

Sheryl did a great job and I hate doing reviews.

Very clean spaces. Sheryl was very helpful and professional with her assistance. Highly recomend using this location.

I have used this property twice and both times I have been satisfied with the results. Sheryl did a great job helping me pick the right unit for my needs. I switched to a larger unit, 10 X 30, when I brought in more things to store. I had a 10 x 15 space. Instead of getting another 10 x 15 unit Sheryl recommended a 10 x 30. That did the job and saved me money in the process. Thanks Public Storage and Sheryl. Great place to do business. Clean and well run.

I currently have two spaces rented at this location. First one Sheryl helped me with and Naressa the second. Both ladies are professional and friendly. I'd previously rented a few years ago and came back to this location because it's nice, clean and I feel safe if I have to go alone.

Awesome, Sheryl Made everything simple and quick. Thanks!

The staff here is courteous, professional, and knowledgeable. The storage units are nice and clean. I would definitely rent space here again if ever needed. I forgot my laptop bag here once and Sheryl "Total Life Saver" called me back for it. Thank you so so much :)

I been at this property for almost a year or a 2 the service is nice the people are nice and friendly always have smiles on there faces and keep a positive attitude i rented my storage from Mrs Sheryl at this property and her customer service and work ethic is always 100% keeps a smile on her face and always happy i love my property i have at public storage

Yes,I moved back to the great state of Texas last Feb 2012,shortly there after I rented a 10 X 15 unit in RIchardson,Texas.I found that both Mgr. Sheryl,and Miss Narresa,not only were helpful and answered any questions I had about the property,but always have a smile on their faces and seem to always be helpful and kind.I would rec. this property to anyone.Yours, M. D. Rogers

My Dad and I were at this location this past Saturday September 14th (It was super hot) . We were greeted by Naressa with a friendly smile and asked if she could offer us some assistance. She gave her advice and we were on our way. After moving for about an hour, she even helped us find our way to some cold water; which we really appreciated. We thank her for all of her assistance and kindliness.

I don't have a storage unit here, but I did come by to receive a furniture delivery for a friend's storage unit. The property was clean and tidy, the unit appeared spacious, and the lady working here, Naressa, was very helpful and friendly. In fact, we had a very nice conversation while I was waiting. When another customer came in, she was courteous, professional, and knowledgeable. If I ever need storage space, I will remember this location. Thanks Naressa!

Really recommend coming here! The manager, Sheryl, did a great job at explaining deals and regulations and was quick to answer any question I had. The rooms are clean and very adequate for the pricing.

Went to this place to store some stuff while I was away for college. Place is neat and the lady in charge is very nice! Will definitely go there again when I want to store things.