Coco did an excellent job of making the experience more enjoyable for the family. A+!
My mother is close to this location, and she needed some help finding a unit to place her belongings in. The woman that helped us was sweet, patient and to the point. My mom is thankful for Cocoas help, and so am I
My aunt recently went to this location here and the young lady in the office was so nice and sweet. She was super helpful and quick with me best customer service I've had in a while!!
The facility on Old Fort Worth Rd in Midlothian is wonderful. I never experience any issues when I’m on site. The Bluetooth access to the gates and doors has always worked for me. The property, in and out, is always kept clean.
The storage units are new and clean. Communication with the employees was excellent and access to the unit was easy - in and out in no time. Public Storage is a great place if you’re needing storage.
Heather was awesome she was helpful with any thing we needed Thank you !
Emma was nice and helpful.
She helped me out looking at prices and units sizes.
She is beautiful also.
The Midlothian location manager gave me a welcome call. She's really nice.
Great facility. Brand new and very secure. Lots of climate controlled units and drive up units available. Friendly staff.
Smooth process from start to finish. Month to month with autopay and having the app makes it even easier! Old Fort Worth Rd location, Heather was super helpful !
So far so good. Just started moving things in and im impressed. The facility is nice and clean. The staff seems great. Ive never had a manager of any other facility ive used actually call me and ask how things were moving along and if I needed anything..
Only thing id say that was negative in my opinion is the early 9pm access cut off time..that and you have to go to office to access the restroom. Other than that its 4+ for me.
Great place! Be sure to talk to Heather, she is wonderful!
Friendly staff and great customer service.
Heather was very pleasant during my visit!
Looking for a rental space for a future move! Talk to Heather and she was great. Explained the pricing, payments and showed me the rental space. Everything is new and clean. Wanted to leave a review for my great experience!
Staff are very kind and respectful. Move in and out was very quick. Storage unit very clean. Property very clean and neat.
Very easy to access and friendly staff Heather is Amazing, she helps a lot
Heather Is Great. We love the customer service super clean and cool in the unit. Thank you ✨🙏
The sign-up process at Public Storage was incredibly easy and hassle-free. Heather in the front office was absolutely wonderful—she was kind, patient, and took the time to help me work through a mistake I made during the process. She made everything stress-free and provided excellent customer service from start to finish. I truly appreciate her professionalism and willingness to help. Highly recommend this location!
Great location and service. I got lost at the storage unit and someone noticed and called my personal number somehow and helped me find my unit. Even walked me to it. That’s good service.
Really focused on customer service.
Getting started was a breeze, love the technology and the location of the facility. The staff is very friendly and helpful.
Awesome place! Heather and Chris were extremely helpful.
Facilities are in pristine condition and spotless. Customer service is impeccable. I asked for specific requirements on my unit and received exactly what I asked for. Prices are excellent compared to other facilities in the area which are older and more expensive with dirty units and facility grounds. 10/10 will recommend to others
I had a great experience with this storage facility! The property was clean, secure, and very well maintained. The staff was incredibly friendly, helpful, and made the whole process quick and easy from start to finish. I really appreciated how professional and accommodating everyone was.
Customer service was great. Found the best deals in public storage history. Chris is a great guy for getting everything you need dealt with
Very satisfied with the easy access and service!
I called to ask for price of a few units and Chris was helpful and took his time to help me with everything I had questions for
New facility, clean, and reasonably priced! Staff is friendly and super helpful! Definitely worth considering!
Would like to thank Claudia for her help I appreciate people that care about their job and are always in a mood to make your day better couldn’t have asked for better help
Chris was very helpful. 10/10
The Storage place is the place to get. Clean, easy to find, and great prices. I have a boat so I have a large unit. Easy access with 3 exit gates. Wish i found them sooner.
Really friendly team and very easy process! Highly recommend!
Talk to Cris. He’s a great guy really helpful.
Brand new facility and staff is very accommodating!