Public Storage Self-Storage Units at 11222 Magnolia Pkwy, Manvel, TX

Roxxy is so helpful. She made getting our new unit so easy. Her professional and friendly manner really made the process smooth and she helped save us money too!

Roxxy was amazing customer service was awesome, patient, respectful helped me so much. Give her a raise.

I have rented a space at this location since April 2019. Rent was $79 for a year. The rate increased four months ago to $230. Next month rent will increased for the third time in a year to $320. I tried contacting customer service via chat to negotiate the price. Ed, the online chat rep was condescending and dismissive of my concerns. I requested a manager's help. Ed stonewalled to no end then ended the chat abruptly. I notified a district manager via email. Moments Iater I received ramdom notice that my rate review was denied. I plan to seek recourse and to take my business elsewhere.

The manager here Roxy is always amazing no matter the situation she always has a calming demeanor and a smile, she has helped me out so much with my account.i broke glass at my unit and asked for a broom when i saw her walking around cleaning and instead of letting me do it she insisted herself and cleaned up all the glass.

My experience here has been wonderful. I feel that my belongings are safely secured. Caring staff such as my girl Roxxy ensure everything is handled on-site when she's present. Wonderful spirit , ask her for anything and she will make it happen.

Love this location. I have had my storage unit for three years now the price was ridiculous I had to get rid of some items and downsize. But I really hate the fact that it is a kiosk and not an actual storefront! I was shocked to try and obtain some boxes & tape but the entire scenery changed

Fake Reviews! Customer Service is atrocious. Bait & Switch. Price continues to increase.

Amelia has been very helpful and friendly. I would recommend this location to anyone

I recently had the pleasure of experiencing top-notch customer service at Public Storage in Manvel, Texas, and I couldn't be more delighted to share my wonderful experience. Amelia, the staff member who assisted me, went above and beyond to make the process smooth, stress-free, and enjoyable. From the moment I walked into the facility at 11222 Magnolia Parkway, I was impressed by the clean and well-maintained premises. However, what truly stood out was Amelia's professionalism and courtesy. She greeted me with a warm smile and a welcoming attitude that instantly put me at ease. Amelia's expertise was evident as she patiently walked me through the rental process, explaining all the details and ensuring I understood every step. She asked about my storage needs and took the time to show me several unit options, each tailored to different storage requirements. Her knowledge of the available units was impressive, and she made sure to find the perfect fit for my belongings. What sets Amelia apart is her genuine care for the customers. She listened attentively to my concerns and answered all my questions with clarity and patience. It's clear that she takes pride in her work and is committed to providing exceptional service to every client. Throughout my visit, Amelia's professionalism and dedication to her job shone brightly. She made the entire experience hassle-free and left me feeling confident that I had made the right choice in selecting Public Storage. Her attention to detail, friendly demeanor, and willingness to go the extra mile truly make her an asset to the Manvel location. In conclusion, I cannot speak highly enough of the outstanding service I received from Amelia at Public Storage on Magnolia Parkway in Manvel, Texas. She transformed what could have been a mundane storage rental process into a delightful and memorable experience. If you're in need of storage solutions in the Manvel area, I highly recommend visiting this facility and asking for Amelia. She is a true professional who epitomizes exceptional customer service. Thank you, Amelia, for making my day!

I have nothing but great things to say about Public Storage and all thanks go to Amelia!! I really appreciate the kindness and willing to work with me and my situation. It is going on about 7 months now since I have been renting my unit and each and every step or notices delivered to me has been with patience and kindness. Amelia is so sweet and I can tell she loves her job and does it very well!

I was quite satisfied with the service I received after having a complaint the district manager Justice called me and resolved it. Excellent customer service

Amelia is professional and truly helpful. Her customer service demeanor is exceptional and she constantly goes above and beyond to make sure that my Dad and I storage needs are meet. Amelia you are definitely an asset to the Public Storage Company. -Schundra

Amelia is the manager of this location. She was so helpful and went the extra mile to accommodate me. Highly recommend!

Awesome customer services with Amelia she goes way above and beyond

I just moved to the state and with trying to do things over the phone is stressful. Amelia gave me the guarantee the movers can drive up and she arranged to meet with me to remove the lock I didn't need. I am so happy with her customer service already, I can feel this will be a great match already. I am a property manager as well so I am very happy with choosing this location.

Amelia have good customer service

Great job to Amelia for going way and about and very helpful

A great facility. Clean, management is great. The best experience I’ve had. This is the place to go for your storage needs.

My mom has a storage here at this location and every time we here Amelia always shows great customer service! Thank you so much

Amelia was very helpful and patient ... Recommend this location and Office Manager

I had an increase in my storage rent which I wasn’t prepared to pay. I called the PS on Magnolia Rd. in Manvel, Tx & spoke with Ms. Amelia. She assured me she would see what she could do. Well she got me approved to keep my rent the same for 6 mo. She also made a follow up call to me to make sure I was aware of the good news. Thank u Ms Amelia for all your help.

AMELIE HAS A VERY GREAT PERSONALITY AND CUSTOMER SERVICE. EVERY TIME I SEE HER IT SMILES AND ALWAYS POSITIVE VIBES KEEP UP THE PHENOMENAL WORK

Before I came to Public Storeage I went physically to 3 different places. I wanted to see the spaces in person and Amelia the site manager went above and beyond and showed me 3 different size Storeages. They were all very clean and well climatized. The property is very well kept, super secure with cameras. Love that kind of convenience and hospitality from a facility and more than helpful person.

Amelia was very helpful, in the set up but also is one of the main reason we stick with public storage for our storage needs long term vs. Going elsewhere

Amelia has the best customer service when it comes to serving all of her customers. Shoe goes out of her way to make her customers feel like they are at home and very appreciative thanks Amelia !

Ms Amillion is the Best alway pleasant , personable willing to help and always seems to a solution!!! She’s Awesome

We have been using this facility for over 2 years and have received nothing but great communication and interaction with Amelia. Her energy and willingness to help is refreshing. As we prepare to move all of our belongings into a new house, I want to say thank you for the great customer service. I highly recommend this location!

Amelia is absolutely fantastic and was so helpful!

Amelia was a great help.

Just wanted to say, Amelia, Property Manager at the 11222 Magnolia Prkwy location is AWESOME! She was so helpful in explaining everything from the kiosk to showing me the unit. I truly appreciate good customer service which make the whole process easier. Thank you Amelia. Keep shining with your professionalism and excellent customer service. I see greatness in you!

It's way TOO HOT in there they need to put the the workers where they talk face to face not no dum screen!!

Great customer service at this location. We completed an online reservation and quickly received a call from Amelia. Even though it was Memorial Day weekend, she offered to show us the available units promptly. Property is immaculate! Highly recommend Amelia and this Public Storage location.

Amelia was very helpful & professional. She showed me the difference between 2 different sizes that helped me choose the perfect fit for me. Great personality during our visit today!

Amelia, is a great asset to this company! She’s ALWAYS been very attentive and helpful! Amelia, will go the extra mile if she can to make a situation right! Thank you Amelia for your outstanding service! Customer since 2016

They really went out of their way to help. The price was reasonable, the units are easy to access, and the area is well populated.

Very nice manager Amelia, she keeps everything clean

Amelia was so amazing and so helpful. Loved her!!!!!

Amelia provided outstanding customer service! She made the process easy for a busy professional like myself. Public Storage is lucky to have Amelia on their team.

Mrs..Amelia was amazing today Fast and Fun service ....

Customer service at its finest!! Can't get better than this. Amelia is so knowledgeable and just great at what she does, keep up the good work

Public Storage is pretty well known in the Houston area, but this location gets the little things right. Automated gates that open from an app, a covered area to load/unload when the weather is not cooperating, and a friendly staff that will answer all your questions. Amelia was very helpful in getting me into my unit and telling me what I could expect. Move-in was less than 10 minutes. This facility has a combination of a/c and non a/c spaces. Access is easy on/off Magnolia. Thanks!

Great service super clean property asome costumer service Amelia assist me and she is Ben a great lady all the time I go nice smile and polite

Amelia is a wonderful manager she takes care of me every time I’m at the location thanks Amelia for all your help

Great customer service at this location thanks Amelia.

GREAT AND SAFE PLACE TO HAVE YOUR THINGS, THE FACILITY IS CLEAN AND WELL KEPT. GATE ALWAYS ALLOWS YOU ACCESS AND THE LADY AMELIA GAVE ME AND MY FAMILY INCREDIBLE CUSTOMER SERVICES EXPERIENCE EVERYTIME WE COME IN. BEEN A CUSTOMER SINCE 2019, NEED MORE PEOPLE WITH CARING HEARTS LIKE THIS IN CUSTOMER SERVICE.