Public Storage Self-Storage Units at 11222 Magnolia Pkwy, Manvel, TX
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
10'x5'Online only price$ 68/moSmall 10'x5'
$ 68/mo $ 68Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
8.5'x10'Online only price$ 139/moMedium 8.5'x10'
$ 139/mo $ 139Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 165/moMedium 10'x10'
$ 165/mo $ 165Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 195/moLarge 10'x15'
$ 195/mo $ 195Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 203/moLarge 10'x20'
$ 203/mo $ 203Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 211/moLarge 10'x20'
$ 211/mo $ 211Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x25'Online only price$ 321/moLarge 10'x25'
$ 321/mo $ 321Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x30'Online only price$ 346/moLarge 10'x30'
$ 346/mo $ 346Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Manvel
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Manvel Self Storage Near State Highway 288
Public Storage in Manvel, located on County Road 259 just west of the South Freeway, offers cheap self storage units to residential and commercial customers in the area.
This location has indoor storage units with the comfort of inside hallway access, as well as outdoor storage units with the convenience of drive-up access. The facility is open 7 days a week and a manager lives on site.
Need somewhere to store a few boxes and seasonal items? A 5x5 unit is a great place. Sports equipment and golf clubs for those trips to Southwyck Golf Club across the highway taking up too much space in the garage? A 10x10 unit is the perfect solution.
Businesses around the Pearland Town Center can free up some extra office space by storing equipment, furniture and supplies in a 10x20, while families throughout Alvin Independent School District can store the entire contents of a five-bedroom home in a 10x30 unit during a move or remodel.
Less than five miles from Beltway 8 and Highway 6, and just 20 miles outside of downtown Houston, this is a convenient location serving the storage needs of customers throughout north Brazoria County.
Public Storage is proud to offer excellent customer service and affordable self storage options to the Manvel community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 567)
Amelia has been very helpful and friendly. I would recommend this location to anyone
I recently had the pleasure of experiencing top-notch customer service at Public Storage in Manvel, Texas, and I couldn't be more delighted to share my wonderful experience. Amelia, the staff member who assisted me, went above and beyond to make the process smooth, stress-free, and enjoyable. From the moment I walked into the facility at 11222 Magnolia Parkway, I was impressed by the clean and well-maintained premises. However, what truly stood out was Amelia's professionalism and courtesy. She greeted me with a warm smile and a welcoming attitude that instantly put me at ease. Amelia's expertise was evident as she patiently walked me through the rental process, explaining all the details and ensuring I understood every step. She asked about my storage needs and took the time to show me several unit options, each tailored to different storage requirements. Her knowledge of the available units was impressive, and she made sure to find the perfect fit for my belongings. What sets Amelia apart is her genuine care for the customers. She listened attentively to my concerns and answered all my questions with clarity and patience. It's clear that she takes pride in her work and is committed to providing exceptional service to every client. Throughout my visit, Amelia's professionalism and dedication to her job shone brightly. She made the entire experience hassle-free and left me feeling confident that I had made the right choice in selecting Public Storage. Her attention to detail, friendly demeanor, and willingness to go the extra mile truly make her an asset to the Manvel location. In conclusion, I cannot speak highly enough of the outstanding service I received from Amelia at Public Storage on Magnolia Parkway in Manvel, Texas. She transformed what could have been a mundane storage rental process into a delightful and memorable experience. If you're in need of storage solutions in the Manvel area, I highly recommend visiting this facility and asking for Amelia. She is a true professional who epitomizes exceptional customer service. Thank you, Amelia, for making my day!
I have nothing but great things to say about Public Storage and all thanks go to Amelia!! I really appreciate the kindness and willing to work with me and my situation. It is going on about 7 months now since I have been renting my unit and each and every step or notices delivered to me has been with patience and kindness. Amelia is so sweet and I can tell she loves her job and does it very well!
I was quite satisfied with the service I received after having a complaint the district manager Justice called me and resolved it. Excellent customer service
Amelia is professional and truly helpful. Her customer service demeanor is exceptional and she constantly goes above and beyond to make sure that my Dad and I storage needs are meet. Amelia you are definitely an asset to the Public Storage Company. -Schundra
Amelia is the manager of this location. She was so helpful and went the extra mile to accommodate me. Highly recommend!
I just moved to the state and with trying to do things over the phone is stressful. Amelia gave me the guarantee the movers can drive up and she arranged to meet with me to remove the lock I didn't need. I am so happy with her customer service already, I can feel this will be a great match already. I am a property manager as well so I am very happy with choosing this location.
Awesome customer services with Amelia she goes way above and beyond
A great facility. Clean, management is great. The best experience I’ve had. This is the place to go for your storage needs.
Great job to Amelia for going way and about and very helpful
Amelia have good customer service
Amelia was very helpful and patient ... Recommend this location and Office Manager
My mom has a storage here at this location and every time we here Amelia always shows great customer service! Thank you so much
I had an increase in my storage rent which I wasn’t prepared to pay. I called the PS on Magnolia Rd. in Manvel, Tx & spoke with Ms. Amelia. She assured me she would see what she could do. Well she got me approved to keep my rent the same for 6 mo. She also made a follow up call to me to make sure I was aware of the good news. Thank u Ms Amelia for all your help.
Amelia was very helpful, in the set up but also is one of the main reason we stick with public storage for our storage needs long term vs. Going elsewhere
Before I came to Public Storeage I went physically to 3 different places. I wanted to see the spaces in person and Amelia the site manager went above and beyond and showed me 3 different size Storeages. They were all very clean and well climatized. The property is very well kept, super secure with cameras. Love that kind of convenience and hospitality from a facility and more than helpful person.
AMELIE HAS A VERY GREAT PERSONALITY AND CUSTOMER SERVICE. EVERY TIME I SEE HER IT SMILES AND ALWAYS POSITIVE VIBES KEEP UP THE PHENOMENAL WORK
Amelia has the best customer service when it comes to serving all of her customers. Shoe goes out of her way to make her customers feel like they are at home and very appreciative thanks Amelia !
We have been using this facility for over 2 years and have received nothing but great communication and interaction with Amelia. Her energy and willingness to help is refreshing. As we prepare to move all of our belongings into a new house, I want to say thank you for the great customer service. I highly recommend this location!
Ms Amillion is the Best alway pleasant , personable willing to help and always seems to a solution!!! She’s Awesome
Amelia is absolutely fantastic and was so helpful!
Amelia was a great help.
Just wanted to say, Amelia, Property Manager at the 11222 Magnolia Prkwy location is AWESOME! She was so helpful in explaining everything from the kiosk to showing me the unit. I truly appreciate good customer service which make the whole process easier. Thank you Amelia. Keep shining with your professionalism and excellent customer service. I see greatness in you!
It's way TOO HOT in there they need to put the the workers where they talk face to face not no dum screen!!
Great customer service at this location. We completed an online reservation and quickly received a call from Amelia. Even though it was Memorial Day weekend, she offered to show us the available units promptly. Property is immaculate! Highly recommend Amelia and this Public Storage location.
Amelia was very helpful & professional. She showed me the difference between 2 different sizes that helped me choose the perfect fit for me. Great personality during our visit today!
Amelia, is a great asset to this company! She’s ALWAYS been very attentive and helpful! Amelia, will go the extra mile if she can to make a situation right! Thank you Amelia for your outstanding service! Customer since 2016
Very nice manager Amelia, she keeps everything clean
They really went out of their way to help. The price was reasonable, the units are easy to access, and the area is well populated.
Amelia was so amazing and so helpful. Loved her!!!!!
Amelia provided outstanding customer service! She made the process easy for a busy professional like myself. Public Storage is lucky to have Amelia on their team.
Mrs..Amelia was amazing today Fast and Fun service ....
Customer service at its finest!! Can't get better than this. Amelia is so knowledgeable and just great at what she does, keep up the good work
Amelia is a wonderful manager she takes care of me every time I’m at the location thanks Amelia for all your help
Great service super clean property asome costumer service Amelia assist me and she is Ben a great lady all the time I go nice smile and polite
Public Storage is pretty well known in the Houston area, but this location gets the little things right. Automated gates that open from an app, a covered area to load/unload when the weather is not cooperating, and a friendly staff that will answer all your questions. Amelia was very helpful in getting me into my unit and telling me what I could expect. Move-in was less than 10 minutes. This facility has a combination of a/c and non a/c spaces. Access is easy on/off Magnolia. Thanks!
Great customer service at this location thanks Amelia.
GREAT AND SAFE PLACE TO HAVE YOUR THINGS, THE FACILITY IS CLEAN AND WELL KEPT. GATE ALWAYS ALLOWS YOU ACCESS AND THE LADY AMELIA GAVE ME AND MY FAMILY INCREDIBLE CUSTOMER SERVICES EXPERIENCE EVERYTIME WE COME IN. BEEN A CUSTOMER SINCE 2019, NEED MORE PEOPLE WITH CARING HEARTS LIKE THIS IN CUSTOMER SERVICE.
Awesome! Manager was very friendly, professional and fast! Very clean facility as well. Thank you so much!
Amelia has the best customer service when it comes to serving her customers
The CSR rep, Amelia was professional, friendly and helpful. Prices were competitive and the place was clean. Amelia made sure the transaction was completed accurately and quickly.
Amelia is amazing. She is always very kind and helpful. This location is very clean and I loved storing my stuff here. Thank you public storage and thank you Amelia!!
Everyone knows moving is such a stressful situation. But Amelia makes the storage experience so much easier. She goes above and beyond for her customer and always is available and willing to help. She is an amazing person and she works so hard for us! She is definitely an asset in the store and she deserves recognitiion! 😊thank you Amelia!!!
Amelia was a wonderful,nice friend sales representative i have ever meet her service was top notch.
Amelia (property manager) takes care of concerns and follows up and goes above and beyond to correct any issues and keep her customers happy!
Amelia always takes care of me when I come to this location to makes my payments she deserve more than a 5 star review
Amelia is the absolute best to work with! Super efficient and knowledgeable. Will definitely refer friends and family in the area!
I am a return customer at this location and Amelia has always took care of me when it came to my storage needs. Facility is always clean and I would recommend friends and family to this location. She deserves more than a 5 star review
Amelia is the bomb. Great customer service. Looking forward to this union.
Amelia is awesome. She turned my stressful situation into a great experience. Cindy and Lisa were so personable. I highly recommend this location.
Amelia was great 👍 she was so friendly and helpful and she knew how to explain all the information needed in the renting storage .
Amelia has the best customer service every time I come to this location to make my payments. She took very care of me today with helping me keep my rate the same it couldn't get no better than this. Thanks Amelia for your help!
Amelia is top-notch in her personality, enthusiasm, and customer service! If she doesn't have it, she'll fix it immediately, and provide a greater experience than you might have planned! and Her smile makes the arduous process of moving a more pleasant experience! Thank you for treating your clients like family 🥰
Amelia is perfect representative! Place is clean and she’s friendly.
Amelia has really great customer service very welcoming helpful very informative with clean property
Amelia was great while working with me. I highly recommend her.
Customer service is amazing! Amelia has always helped me and is so patient and SO kind! Perfect representation for Public Storage!
Amelia was really informative and very helpful
We recently were able to move out of one unit. Amelia helped make it easy and even helped lower our rent on our current unit. We have been customers for 6+ years, and Amelia has the best customer service
Amelia !! Is is a jewel !! She was able to contact the powers that be and remove my late fee! Her customer service is unmatched, honestly she is the reason I’m still there!
Amelia was very helpful, and customer service was out of this world.
Amelia the front lady is awesome person to talk too. Very informative and understanding! Will continue to keep my storages at her facility!
Amelia is wonderful person with a great personality. Great customer service!!
Easy to book. Customer satisfaction is top priority. Amelia is the absolute best! Her customer service is beyond top tier. I’d give her 50 stars if I could
Amelia was very informative,friendly and goes above and beyond for her customers
Loved amelia very friendly good customer service made for a good environment.
Amelia has great customer service she help me with all my storage needs thank you Amelia
Amelia was a helper person very kind , friendly, and she helpe me to find my storage ,thanks a lot for her. This new comment I want to see thanks a lot for Joseph how help me to move in another storge and I appreciate his help , he was very kind, friendly and his best for me ,thanks alot Joseph .
Great customer service!!!! Amelia helped us with all our concerns and queries. Very friendly and helpful.
Amelia provided amazing customer service and thoroughly explained everything we needed to know regarding our first storage unit rental. We appreciate her enthusiasm and patience through the process.
Just got a storage unit today and had an incredible customer service experience. Thank you so much Amelia for the unit and the experience
Amelia is Always polite respectful and willing to go out her way to help with any concerns
Amelia is THE BEST! It's always a pleasure speaking to her, she has wonderful customer service. She really takes care of the property and her customers! Such a great asset to the company!
Amelia is SO AWESOME! She goes out of the way to make sure that our questions are answered and that our items are well protected. I highly recommend this storage location.
Wow I cannot say enough of the customer service at this location. I had trouble online with setting up an account and renting a unit so I called and spoke to Amelia and she was so patient and kind. She was able to help me with everything I needed. It took a while to get everything sorted out but she never gave me the impression that I was taking up too much of her time. I was able to get the unit at a great monthly rate and she told me that if I needed anything to just reach out to her and she’d be happy to help. You can tell that she really enjoys her job! Thanks Amelia for your help and patience!
By far the best storage in town, Amelia has great customer service and is highly informative. I would highly recommend this storage facility for those in need.
Amelia is AWESOME! She’s extremely helpful and really tried to work with me whenever I need her to be in office for assistance!
Amelia made this transition so easy for me. You can tell that she has passion behind what she does. She showed patience with me and helped me to make the best decision for my needs. I also love the fact that each time that I had interactions with her she was joyful and smiling. Thank you Amilia for caring for people in the middle of chaos and transition ❤️ Marie Grove
Amelia was awesome. Very knowledgeable and helpful with getting me and my family set up with out new lease.
Amelia was so nice and helpful. This is my first time using Public Storage or even needing to utilize a storage and Amelia did not hesitate to educate and explain how everything works and what's best for my situation. She made this move from Las Vegas to Houston easy on that part. Amelia is always available and flexible with our needs. Thank you for your hospitality Amelia. Highly recommend this Public Storage
Amelia is awesome! She made sure everything was done perfectly
AMELIA WAS/IS FANTASTIC! I stopped by this location to figure out what was going on with our company’s storage units and Amelia was so helpful, gracious and patient and she helped me solve my problem. She really is the epitome of customer service and a great asset to Public Storage.
Joshua helps us a lot. He is the best of the best!!!!
From the time I arrived there Ms. Amelia made everything smooth and easy she was a joy to have here thank you for the awesome experience.
Amelia was amazing and so lovable! She made the experienceso much fun.
I have been with Public storage for almost two years and Mrs. Amelia is always helpful, pleasant and eager to help her customers. Her positive and upbeat personality is refreshing to me because customer service was horrible at this location before she arrived. Whenever I have a problem she always helps with a solution. Great customer service
Great Service. Amelia was very helpful and kind.
I just want to take the time out to thank Mrs. Amelia for helping me pick out boxes for me and my mom to pack and saving money! You deserve more than 5 stars ⭐️!
I ABSOLUTELY LOVE THE DECISION I MADE TO STORE MY PERSONAL BELONGINGS AT THE PUBLIC STORAGE BUILDING AT THE MANCEL LOCATION!! MS.AMELIA IS ABSOLUTELY THE BEST!! SHE WAS VERY HELPFUL & THE SWEETEST!! I PROMISE YOU WONT GO WRONG AT THIS LOCATION!!
Love this location! Daniel was quick and efficient in helping me understand my different options :)
You can't get it any easier to rent and store it.
Amelia had excellent customer services! Very welcoming and helpful through out the process
I appreciate Amelia she was so bubbly and helpful. Public Storage should be happy to have some one like her in this mean world. She was such a breath of fresh air and my storage space was just the right one for me.
Amelia is an amazing person. She did an excellent job by helping me right away with my issue on changing to a larger storage. She is a welcoming & accommodating kind of a person that everyone wants. Proud to be working with Amelia and thank you public storage for having her.
I went in today, to inquire about a space and Ms. Amelia was amazing! Super friendly, informative, and answered all 5000 of my questions. I’ve used this storage location in the past, and today I remember why I chose this location-convenience and friendly staff!
I went in to ask about the prices and units, and spoke with a gentleman there named Joshua Rodriguez. He was very professional and informative. The property looked well kept and I was impressed with his customer service. I will return. Thanks!
Great location to store, very clean. And Patricia is very helpful.
Daniel and Patricia were great!!
The manager is very nice and professional.
Went to this location to get an additional storage unit, had the pleasure of working with Amelia. she was very professional and helpful. I would definitely recommend Public Storage after my wonderful experience there!!!
Amelia is a great customer service rep! I like Her attentiveness and concern about me getting the right storage. She explained everything and made sure I knew and understood from payments to occupying to leaving. Her personality was Excellent… we need more like her even on a Hot day!!!
Amelia is very professional and courtesy, she made me feel very welcomed and answered all of my questions.
Amelia, was very professional and knowledgeable about what she does. Great personality!
Amelia, the manager for this facility, was not only professional but truly treated me like family. While I was visiting my storage unit I observed her go above and beyond to help clients. You can tell that this is not just a job for her, but she has a passion for her customers. I will across the country and I have no doubts that if any concerns or issues come up I trust Amelia one hundred percent to either take care of it herself or do anything she can work with me to take care of it. I don't feel like a customer, I feel like a friend. It is a great peace of mind knowing I have left my possessions in the care of personnel like the ones that work at this Public Storage.
This review is replacing a 1-start review that I posted yesterday. My issue was legitimate but it turns out that the problem was with Public Storage corporate customer service and not the Magnolia Pkwy location specifically. This was demonstrated when Amelia, the local facility manager, called me regarding my review and was already working on solutions to the issue. While the the indifference shown by Public Storage’s so-called customer service prevents this being a 5-star review by association, I was very pleased to find that Ms. Amelia runs her facility very hands on and with concern for her customers. I would definitely consider using this location for storage in the future.
Ms. Samantha was very professional, knowledgeable (explained everything) and kind.
Amelia was the Best. She was very attentive. She answered every question that I could imagine asking. She was at the top call the store places to fulfill my needs. Just because her units were full, just have to see that. But she did come with a smile, With enthusiasm.
Gwen HAS AMAZING CUSTOMER SERVICE! I have never really been inside the office before and she made my experience wonderful! She made me feel so comfortable! I almost didn’t wanna leave lol #weneedmorepeoplelikegwen
Amelia helped me with encouraging words and great customer service. Moving was a difficult task for me, and I am glad good people still exist. Thanks again!
We had great customer service with Amelia. She helped us out and fast to get our storage rental and was friendly.
Excellent location, very clean. Amelia was super nice and provided wonderful customer service!
Amelia was so nice and kind! The best service I’ve ever had at public storage. She explained everything in great detail. The building is spotless and extremely secure, several cameras located around the property. Amelia has phenomenal customer service and professionalism! I hope that her outstanding services will not go unnoticed, she definitely deserves the recognition!❤️
Amelia is the best. Go see her for all your storage needs.
Amelia was very helpful and has great customer service! The units and property are very clean!
Amelia was so helpful and nice and GREAT customer service she went over and beyond to help me with my move in. I will be doing business with her again at this location.
Great customer service.
Omgg Amelia has the best customer service hands down💕
The ladies are a most excellent with everybody's issues plus they help you out as much as they can
Amelia has great customer service and also has the attitude a great customer needs.
Amelia and Gwen are amazing! They were both so professional and very helpful. A definite thumbs up!
GWEN WAS SO AWSOME SHE GIVES THE BEST CUSTOMER SERVICE. THIS FACILITY ALWAYS CLEAN. I ENJOY RENTING FROM HERE. THANKS FOR GOOD SERVICE. NICOLE EDISON
This storage is amazing and Ms.Gwen is the absolute best always checking on me and keeping me updated with the Facility and it’s been a big help and she’s just the cherry on top of it all. Way to go Ms Gwen !🙏🏾
I've been using this storage location for about 2.5 years now. Amelia has been the best. She was able to get me a price adjustment for my unit and took care of it so fast while I was waiting to make my payment. She is efficient, always greets you with a smile and goes above and beyond to help. Thanks Amelia!
It is so nice to deal with people who treat you with such care. Gwen at the PS on Magnolia was so helpful.
Gwen is one of those people that reminds there’s still good in the world. She was so sweet, patient and beyond helpful. I had the pleasure of speaking with her twice on two separate occasions and each time, she truly went above and beyond just to help me. You never know what people are going through and she just put a smile on my face through a rough time.
This particular public storage facility is nice and clean. Amelia is always smiling and asking how my day is when I come to the property. Amelia is always on property cleaning when I’m coming to my storage. If you need a storage this is the public storage place to come for your storage needs
This place is always so clean and the staff so friendly. Thank you to Amelia for helping me find a unit that will benefit my needs without breaking my bank with hidden fees.
There is so much I can truly say about Amelia. Her spirit when you walk into the store is just amazing. Warm, welcoming and friendly smile ready to assist you with your needs. She was able to get us set up with the right size space with all of her knowledge she deserves 10+ star. Thanks Amelia for all that you do to help your customers
Amelia is super nice and always makes you feel welcomed.
Amelia was outstanding!
Great experience. Amelia was very friendly and courteous.
Gwen was very helpful when I needed to upgrade my unit. She showed me what they had available and made the transition easy. Great customer service!
Very helpful and professional. Was able to get my unit with much ease. Would highly recommend. Thank you so much Amelia.
Amelia was very professional and helpful and courteous.
clean. well taken care of. just off the highway. 👍
Amelia is amazing and always so helpful when I come in. I really appreciate her!
Amelia is super awesome!!! If you need a storage unit this is where you need to come because of the customer service you get!! Amelia will take care of your needs in a friendly and courteous manner. Thanks so much!!
Amelia, is so amazing at her job! I had a issue with a payment and she took care of me like I was family. I will only use this storage! Where ever she goes I have to follow her. She just has the best customer service I have seen in years. Makes everyone feel like family and even remembered my name! First Class!!!!
I recently got a storage space at this facility and the minute I walked through the door I was treated professionally. Daniel answered all my questions and he assisted me with all the inquiries that I had. I will recommend this Storage facility to anyone looking for storage in the Pearland/Manvel area
Amelia was AWESOME!! In and out in no time because of her professionalism and her great personality!!
Amelia was awesome, she went out her way and helped me go through all the options Public Storage had to offer and was sooo patient with me as I purchased my storage unit. Thank you so much Amelia!!
I have been a customer at this facility for the last 8 years. Amelia, has the best customer service, I have ever experienced. She was very helpful and her smile just warmed my heart. I am sure she receives complements all the time, and I hope she is being paid for work ethics and willingness to assist customers. Thanks, and please keep hiring staff like Amelia. She is just awesome. SKD, 10/28/2021.
Great facility always clean Amelia is great when it comes to customer service she always takes good care of her customers she deserves more than a 5 star thanks Amelia !!!!!!
I really love this location Amelia has great customer service, and the facility is well kept clean. I really appreciate her hard work and dedication!!
Amelia has great customer service and also keeps her property clean
Amelia was incredibly kind and helpful.
I had an AWESOME experience!!! I was looking for a 30x12 box. Mr. King helped me with what I needed and pointed me to Daniel. Daniel found the box I needed. Both were very friendly very helpful and very much people oriented EXCELLENT customer !!!!
Omg!! Amelia has the best customer service every time I come and make my payments she always displays the best customer service ever!!! It’s just a pleasure to be able to come in and make a payment and feel good doing it my experience with her is ,, she is a highly skilled and knowledgeable employee. SHE KNOWS HER JOB. She makes my experience so pleasant and easy. I love how she greets the clients,, smile and make people feel welcomed. She really exceeds customer service by going over and beyond!!! Monica,
Amelia was super nice and friendly! The facility seems clean as well.
I really love this location very clean and great customer service from Amelia she’s always smiling no matter what!!!! I give her 10 stars !
Amelia is the best manager. She keeps property very clean will recommend facility to anyone
Amelia is the sweetest and kindest! Always takes care of her customers!! A++!
Amelia was so sweet. She went out of her way to make sure we were able to get picture boxes. She went to another store to get them and bring them back to her store. She was very energetic and professional.
Can I make a payment at the office??
Amelia was the nicest, most helpful person I have met in a long time! She made renting a unit a breeze and actually enjoyable! Her personality is the best! Girl! We’re family now!! Haha!!
Amelia is the greatest. Wonderful personality and extremely helpful. Almost made me want to move into the storage place. If only there were more stars I would put them. Can’t express how wonderful and helpful she was
Amelia was very detailed and helped us pick the right unit for us and also, it was immediately available. Look forward to seeing her around the property as we fill our storage unit.
Amelia was so nice and explained eveything to us in great detail, I can't thank her enough. Would definitely recommend.
Amelia is very professional. Every time I stop by the office she brightens my day with her positive vibes
Amelia: was awesome and professional time management was amazing . I certainly recommend this location
I highly recommend this place. Amelia made it very pleasant experience reserving a storage unit. She's knowledgeable and professional.
Amelia’s personality is very warming and her customer service is amazing! Thank you for everything Amelia!
Hands down best location I have seen in a long time. The location is clean and well kept. Amelia assisted my family and I with great and friendly customer service. I highly recommend this location. Amelia is definitely a blessing to have in customer service.
Amelia have great customer service
Omg! Amelia is a ROCKSTAR! Please keep her! #Goldmember
It was great :)
Amelia was AWESOME!!!!!! Best storage place ever!
Amelia was amazing had a positive attitude kept me entertained while everything was being processed she kept her smile and made sure I was completely satisfied she has definitely made my day a whole lot better and will definitely b coming back thank you Amelia for the wonderful service. perfect 5 stars and definitely recommend this public storage for everyone.
Amelia was very friendly and professional.
Daniel was great! Easy in easy out and great service!
Amelia was great and very quick with my check in. 😀
Very clean. Convenient.
Amelia was very helpful and understanding to my situation. She went above and beyond to help me. Thank you!!!
Amelia has a great personality! I will definitely be using them when I need storage in the future.
Outstanding service, Amelia was a tremendous help, keep up the good work!
Amelia was very professional and knowledgeable about the Public Storage products and services and I had a excellent experience. So I give Amelia a five stars rating blessings
I have to write a tell how awesome the Property Manager at the Public Storage at 11222 Magnolia Parkway. Amelia gives great customer service anytime I call are if I am on the property for any reason. Also she has such a beautiful and pleasant attitude and very easy to talk too. If you ever have a problem you can call her and she will see what going on and respond very quickly. Just know she will get the problem resolve. Amelia keep the property very clean at all time that's a plus for me and my family. One of the reasons we chose this location because of the cleanness. Amelia, is one of the best if you ever need a storage this is the place were you can store your things with someone you can trust. Thank you Amelia for always giving a 100 percent!
Amelia is amazing! So sweet and helpful. She keeps the facility spotless. This is our first time doing business here and I am so glad we didn't go back to that big Cube place again.
Amelia is the best! Great customer service! Always follow through with what she says she’s going to do! All around class act! Nothing less than stellar!
Amelia help us above and beyond. I would recommend her to everyone I know. If you had 100 stars, that’s what I would give her
Amelia at this location is a great employee for your company and she is always professional and friendly. Stop by and see her for your storage needs. MJ Gabriel
I have 2 storage units at this location. Amelia has always been helpful. One day on the weekend I went in the office to purchase a permanent marker. They didn't sell any but Amelia gave me her personal marker instead. I have no complaints about this facility. Very satisfied customer.
Great place, I came in to make a payment and Daniel was super friendly.
I love this store , Manvel Tx location ... Amelia was very professional and nice ... The office and storage place was nice and clean ...I would love if you guys gave her a raise because she went over and beyond . I will tell everyone about this place at 2930 county Rd 59 Manvel tax 77578! Way to go Amelia I love you and keep the the great work !!!!
I have had a wonderful experience renting at this location. The customer service here is outstanding. Amelia has really me us feel totally comfortable with the process and she is very knowledgeable.
Amelia has been really great with helping me get a storage today thank you for your help!
Amelia is literally the best. She made my moving experience a great one! I appreciate that good hospitality, especially moving from up north! Thanks so much! Appreciate her!!! 💖
Amelia has the best customer service I would recommend anyone to this location thanks Amelia !!!
Amelia called us immediately after we made an online reservation and answered all of our questions. She had a very welcoming, warm and cheerful demeanor, and she put us at ease instantly. Meeting her only confirmed her positive attitude and work ethic. It’s rare to meet someone so welcoming, and that would go out of her way to help you out. The storage facility is very clean and overall well-maintained. We highly recommend Public Storage Manvel!
I had reserved a space on the fly without any issues for future use. Less than a week later I needed to adjust to a bigger rental unit and Marlene went out of her way to ensure that I was transitioned with minimal difficulty, working with my busy schedule. Every interaction I have had with this location has been stellar. They have gone out of their way to not only help me as a customer but also treated me as though I was a personal acquaintance. Thank you for all of your help and for easing my mind!
Recently I had to downgrade units at this same storage building and Amelia helped me with everything I needed I’m very grateful for her.
When I come to this location to make my payments Amelia is very friendly and has great customer service she is always smiling.
I heard from the manager which was really helpful. She was really nice and helpful. We discussed the descrepancy of incorrect information I was provided by a different person when we went to see the storage. We decided not to rent because of my initial experience, but appreciated the conversation with the manager.
I would like to give a 5 star review for the stellar amd outstanding service I have received from Amelia at this location. She is knowledgeable and extremely personable in her daily business routine and she has continuously gone above and beyond to ensure my satisfaction of the service ices that they provide. She is an extremely valuable asset to this firm and if not for her, I would have taken my belongings and business elsewhere. I can get the same size unit for less than what I currently pay from a competitor only 3-4 blocks away, however I choose to stay here because of her understanding and her ability to ensure all my needs have been taken care of. Thanks Amelia and thank you public storage, I will continue to keep my things here for another couple of years so long as you keep Amelia as an employee. I hope that you guys recognize just how much value she brings to your company! Thanks again!!
Amelia has an Excellent Customer service with a very lively personality , very accommodating , friendly , kind , and always go above and beyond . A very trustworthy ,knowledgeableStore Manager . She’s also a person with a huge heart and very helpful .
Amalia was extremely helpful and made our time their actually enjoyable! Clean and safe place with friendly people! Go by and say hi!
Amelia had great customer service. We were in and out very fast and informed.
Amelia has great customer services, made getting a unit very easy, and she was helpful with helping pick the size unit I needed.
So quick and easy. But only thanks to Amelia!! She is so pleasant and kind. Made our move from unit to unit a breeze! HIGHLY recommend this business!
I was having trouble booking a reservation online so I called the store and spoke with a woman named Amelia. She was so sweet and knowledgeable and answered all my questions.when I came in to view some storages she was very upbeat with a lovely attitude and just all around great customer service. I would definitely recommend my friends to public storage. Many thanks to you Amelia.
I was having problems with my account and Amelia did not hesitate to help solve my problem. She is always nice and willing to help. Customer service is not like it used to be but Amelia is a very good example of how customer service should be. Thank you Amelia for all your help.
Amelia is the property manager at the Magnolia Parkway location and she was extremely kind and helpful today. I couldn't have asked for better customer service!!!! Thank you Amelia for your courtesy and commitment to customer service.
Amelia did a fantastic job getting me set up. Highly recommend this location!
Such a great experience! Amelia was very helpful and very nice! Definitely will store here in the future
Amelia was awesome and a great help thank you I would recommend this place to everyone
Amelia has the BEST customer service, I give her 10 stars.
I came in inquiring about a storage & the employee was amazing, she didnt have the size i needed but just the fact she went above and beyond of looking for me a storage was just amazing she didnt have to but she did it anyway , as soon as anything become available i will definitely come back or just to call her and get information cause she was on top of her game and gave me as much info i needed
Amelia has the best customer service !!! Facility is very clean she helped us finding the right unit for us, and at a great price! Would recommend!! Thanks public storage !!
I been with this store three months and I freaking love it.
I was looking for a clean and reasonable storage. The young lady Amelia was extremely helpful and her politeness is what sold me. Thanks so much and I will definitely tell more people to come to this store. Thanks Amelia!!!!
I went to this place to get some information about renting out a storage, due to this being my 1st time. And I noticed the place was so clean and quiet. And the young lady Amelia was very sweet and helpful, her smile brighten the room. Best customer service ever. She explained everything that I needed to know. And I will be returning in a few weeks. Thank you Public Storage and Amelia for great service.
New to Manvel and needed storage space. I called and spoke with Amelia and she was very polite. Even though I was asking a lot of questions, and probably getting on her nerves she was still very respectful. I also came to the store the next day and Amelia was very helpful and professional.
Amelia was a very sweet lady. I was also please that the store was nice and clean. Amelia answered all my questions and was very helpful. I give her and the company 5 stars.
I have been coming here for a few months, and this survey is quite easy for me to participate in , because Amelia at this location seems to really enjoy her job. Her customer service is very professional and she dresses very professional as well.
Amelia has great customer service answered all my questions. She is very Professional
Very clean, very well-maintained storage facility. Amelia & Maria is "Amazing" very professional, helpful & patient I received excellent customer service. I highly recommend this storage facility.
Amelia has great customers service every time when I come make my payments❤️😘
Amelia has great customers service every time when I come make my payments🥰😘
Amelia has the best customer service and she’s always a good help with my storage needs!
Amelia was the bomb DOT com 💕
This public storage rocks! Great costumer service, Amalia was great at the front desk and very informative.
I’m late posting just been really crazy busy! However, I had to take a minute to say that Amelia was absolutely great!! She made my experience swift easy. She made sure that my safety was taken care of as far as everything going on with Covid ensuring that no one entered while we were taking care of our transactions, she personally walked me down to look at the storage, she just made everything super easy and I think her for that!
Amelia helped my family during our time of need. She was so professional and found us exactly what we was looking for. My family couldn’t be more happier! Amelia is definitely 5 stars and more
Maria es muy excelente en su trabajo, te explica todo con mucha calma y paciencia... Me sentí muy cómoda y muy bien atendida por ella!!! Recomiendo 100% este lugar... Muchas gracias por tu ayuda Maria lo hiciste fenomenal!!
I had a great experience. Amelia was so pleasant and professional. The property is very clean and well maintained. Keep up the good work and thank you for your commitment to providing excellent customer service.
I have had a great experience at public storage, the clerks are very helpful and knowledgeable, the place is clean too!
I like the climate controlled storage
Maria was a great person she helped me all my storage plans and my move she was excellent
My experience with this public storage was awesome! Especially due to Amelia. She made my transaction and transfer very welcomed. Thank you Amelia!
Amelia is a very friendly person with great customer service!
I came in looking for a second unit and the service was great once again. The location is easily accessible and clean.
I usually pay my storage bill online however there was a glitch in the system that charged me a late fee so I went expecting to see Ms.Connie who has always been great, to find out she has relocated but now I have Ms. Amelia whom is great as well. Ms. Amelia did not hesitate to look into this issue for me and immediately it was taken care of. Welcome Ms. Amelia and thank you so much for taking time to address my issue today. Thank you Public Storage for a great Manvel Storage Manager.
Amelia was a great help for me and my delivery carrier today! Thank you Public Storage for hiring awesome people!! She made my day much easier. Regards, Chauntell
Amelia was AWESOME! She gave excellent customer service, she was expedient and respectful of my time. Glad to have met her and I will refer others to go there for there storage needs.
Great customer service. Thanks Amelia for your help. 😁
Friendly, attentive, responsive. We had an issue with the online system not completely finishing and Ameilia took her time to figure out the problem. A+ for customer service!
Amelia was beyond great. Super friendly!!!! I will never rent from another storage company again, they are the bomb.com!!!
Amelia was very nice and helpful. She made the process very easy and fast. I would highly recommend this location!!!!
Great personality Great service.
Amelia went over and beyond to help me get the best unit for my needs. She’s extremely polite!! I’m adding to this post because Maria also went over and beyond the call of duty!! I wish all businesses were like this! Hard to find top notch people like them!!!
Amelia was such a great help. Great customer service here and super friendly.
My first encounter with Amelia was simply to walk in and pay for my storage unit. We exchanged pleasantries, I left the property. The second, third and fourth time I came in contact with Amelia was to pay for my storage. Again we exchanged pleasantries, I headed for the door to leave. But this time I stopped and turned around. It was important for me to communicate to this young lady, "you are a rarity". With that same charming smile, I could see she did not fully understand exactly what I meant. I asked her a few questions because we all know, new brooms sweeps well. When she told me she has been with Public Storage for seven years my jaw dropped. The following is the reason why, in my opinion you cannot teach what this young lady has in her naturally. Too often the general public is faced with counter sales, be it dry cleaners, burger joints and the all unforgiving 800 toll customer service interactions, wait times and holds, even the DMV! Not just one time did this excellent site manager provide me with crisp professionalism and courtesy she did it flawlessly. Not once not twice but every interaction we have had. Again, you cannot teach this type of behavior, you cannot cookie cut this type of excellence and integrity it has to be in you. Amelia has what we old schoolers would say "Fire in the Belly". I have been in sales and customer service sales my entire professional life. I have read every imaginable sells pro books and seminars to boot.Yes, I am that one that goes above and beyond. I am now 60 years old, I believe I have found my equal. Some have come close to my own impeccable record but, Amelia? I can genuinely say she is that one in a million that will give you her very best each and every time. No matter how busy, she takes the time to ensure a great experience with her clientele. When I see greatness as I have seen in Amelia, I always take the time with this type of individual to say job well done and then explain the reason I am telling them job well done. The best part of being a cut above the rest is just that, you are in elite company when you come across someone like her. And for this experience, I do not mind the drive, nor the cost because I know I will interface with a young woman whom I can count on for an excellent experience. I pray management sees in her what I see. Amelia is a gem, treat her right. If I were a business owner I would absolutely take her from Public Storage, I would hire her in a heartbeat as she exemplifies what leadership, customer service, professionalism and yes style is! She has it all.... gosh I admire this young woman! Bravo Amelia, job well done. Take a bow. You absolutely deserve it!
Great leasing experience. Leased property here for about 2 years now. Amelia the property manager is very professional, knowledgeable and courteous.
MY name is Edward Armstrong, this my first time to rent a Public Storage.my first experience at this location was a pleasure to meet Amelia to have very professional and informative about the company. answer every question or concern that I may have had, she have such quality customer service and a beautiful personality thanks ! Amelia for making my rental experience easy.
This is a great facility! Amelia is very helpful and professional and is always available to answer questions or concerns.
Amelia is very Polite & professional , she goes above and beyond for her customers. Highly recommend this place if you need a storage unit .
Amelia is the truth she went out of her way to help me at a time like this best customer service ever!
Check it out get amazing results with your service
Went to rent a unit, however they didn’t have the size unit I wanted. Maria suggested me to another property but this is the closest one to me. She was very nice and helpful, will be coming back for sure!
I've been using Public Storage for over 15 years in various location of the US. Never have I had the pleasure and honor to receive such quality customer service as I have at this location. I've been using this storage for the last 6 months and the staff has always been cordial and professional. The management staff has always represented Public Storage in the highest level of excellence that I've experienced in a very long time. Mrs. Amelia Francis should be recognized for her commitment to the company. She goes above and beyond to make sure that her customers are satisfied and that each one matters. I know her job can have it's daily challenges and level of stress, but she remains professional and keeps the customer as the priority. If you ever need a storage space, this is a great location and they will take care of you here!! Highly Recommended!!! Kudos!!
Great place to rent from! Amelia was extremely helpful with setting up the e-rental and was able to answer all my questions over the phone. Everything was set up in no time!
The property manager Amelia is the best manager that has ever been at this property since 2014. She is very friendly and accommodating. She has a lot of patience and believe in making sure the customer is satisfied. She made sure that I chose the correct storage space based on my items. She is the example of what a property manager should look like!!!
Amelia was such a great help! She saved me plenty of time and $$$. She’s the best in the industry!
Amelia at the Manvel location was very professional and courteous. She was understanding and made every effort to accommodate my needs. I highly recommend this location if you’re looking for a clean and well maintained storage facility....
Amelia was very friendly and helpful Made my move to a smaller unit very easy
Great storage place and very helpful plus they have their own carts. Amelia is awesome!!
Amelia was at the front desk she was professional, accommodating, and friendly.
Amelia was amazing and made the processes really smooth and simple for this first time renter! 10/10 would recommend.
Stopped by to complete the process of renting a unit. Connie was great she not only helped me by answering all of my questions, she even helped me compare the price of how much it would run me if I got the next unit size up. She was really helpful while she changed me to the next size by using the online pricing which saved me some money. Justin was the other helpful employee who engaged with my son by keeping him entertained while Connie was helping me. The icing on top of the cake was when she helped me carry my boxes out to my car. Glad I decided to opt to go with Publuc storage. Now only were Connie and Justin friendly, I got a great deal (paying much less than I would with Extra Storage), and it's in a great location.
Amelia was wonderful. She was very professional and patient with me. Thank you for having such a fantastic person at your company!
Amelia was great!! She was very patient in helping me find the perfect unit and working with me throughout the process! Very friendly and super attentive.
I was given the best customer service today. Amelia was very professional and informative about the application process. This facility is well kept and secure. Kudos to Amelia.....
I went into the Manvel location 5/26/20 to rent a unit. Arthur was really nice. He was on lunch and yet he stopped just to help me. After going home to pack more I realized I needed a larger space so I went back in again 5/27/20 and my timing was awful because once again I disturbed Arthur’s lunch and once again he stopped to help me. He transferred me into a larger space super fast and I was on my way. THANK YOU ARTHUR FOR EVERYTHING!!!!!!
So grateful !!! I have never had a storage unit before ! Arthur and Amelia made everything so easy !! They helped me select the unit that works best for me, and they were very honest! They made a anxious process for me very smooth and easy ! Thanks again guys ... what a great team !
Amelia was super friendly and helpful. Recommend them for their great customer service
Great location! Property Manger Connie was so helpful & got everything we needed and all our questions were answered! Couldn’t ask for better customer service!
Connie is great! She gave us a really good rate on AC storage unit. The facility is clean and well kept. definitely highly recommend this facility
Connie s a big help. Keep up the good work.
Great customer service. Connie was great.. helpful... friendly. I would recommended this location.
Connie the site manager is great to work with. She is very thorough, friendly, and helpful. Makes us feel very welcome. The area and unit is clean as well.
Connie has to be the best customer service agent I'veexperienced at any company...she is a great asset to your company!!!
Connie is awesome. The facility is clean, well lit and access gates work all the time
We are full time RVers and needed a spot to put out of season clothing and shoes. Connie was great in learning about our needs and accommodating those needs with her facility. I must add that I had previously talked with her when I thought my 100 year old Mom's overflow while I searched for a new facility for her. We were successful finding a place and didn't need the space. Connie worked with us and was gracious when we told her we didn't need the space after all. Connie remembered us from the experience with Mom and when I finally met her this past week, I was not disappointed!! She was personable and eager to be sure that the space she had identified for us was what we needed. She covered so many points as we made our decision and I am certain we have made the right decision because of the care she took of us!! I look forward to working with her in the months ahead! Carroll
Can someone please tell me where is upper management when you need it , every time I come to this property the gates never working , public storage has there own employee with a cast on there foot trying to raise these gates for us as customers... This is ridiculous I would not recommend no one to store I rather go somewhere else and definitely is having my sister things moved , the property manager nor upper management is not up to part on there job and keeping there customers happy!!!! Y'all gotta do better
It’s my first time using a storage place and Connie was awesome. She was very friendly and helpful. She was informative with the units and made us feel like we picked the right place to have our things stored. It is very clean and organized at this location as well so I am not worried about insects or mice
Connie is amazing!
Today, we saw both gates open wide for anyone to come in and rob this place. We called the manager and guess what: we found out that management is doing nothing in this regard but instead WE GOT YELLED AT for reporting this breach of security.
Thanks Connie for a job well done. My husband and I were impressed with the service we received from Public storage. Connie was very professional, helpful and nice. Thank you for making our move easier.
The easiest storage unit rental ever!!! My experience with Public Storage (Manvel) was effortless! The moment I walked in I was treated like family. Ms. Connie was the sweetest! She asked a couple of questions and found out what option fit best for my storage needs. Super helpful and informative about discounts, fees, and regulations of the property. I was in and out in no time!
Ms.Connie has great customer service. She's was always pleasant each I came in the office. Utilized this property for 5 years. Property well kept and safe. Will definitely used again in the future if needed. Thanks again Ms.Connie from Gloria Smith.
Connie was WONDERFUL!!! I was coming off of a really bad experience at another storage company, and she made my transition VERY smooth, and pleasant.
Connie was delightful to chat with. She was very informative of how the process works, and the hours of service of the facility and staff. Very clean, and managed well. I would recommend this storage facility.
Connie is very helpful. Great service
good storage and the service is great as well with Connie
Great service, Connie is really nice.
We just rented a rental unit at Public Storage Manvel. Connie was a delight to work with. You can tell she has years of experience. She showed us several units before we decided. The place is very clean. We rented our unit and are very happy with the service and place! Thank you Connie!
Connie is nice and helpful !!
The start of the reservation process was not so great but was well made up for once I got to the location and was assisted in securing the unit, it more than made up for the issues in reserving the unit. Unit was clean, access is easy and located in an easy to access location. The manager of this location is helpful, informative and strived to make my experience easy and stress free. I would refer this location to anyone who has storage needs.
Connie is always so pleasant when I go in. It's really refreshing to have someone always greet you with a smile and a positive word.
Second rental - good to know this location is the same six months later. Five Stars. I needed to switch to a larger unit and Connie was so easy to work with. She made our transition smooth. I’ve done this at another storage location and it was confusing with payments. This was a cake walk. My husband is impressed with how clean the facility is and that Connie is always willing to help in anyway she can (short of moving your stuff for you lol). Best facility and manager. First rental - This facility is awesome. The new manager, Connie, goes above and beyond to ensure your move in is smooth. She keeps the facility clean and walks around checking locks and on people to make sure they have what the need. My husband and I can’t say enough about this rental facility. Best storage rental experience.
Connie is amazing. She really took care of my needs and also offered coffee. Very very pleasant experience after a long hard day packing.
Connie is Amazing!! She makes it so easy for you. Moving from another state but connie made it easy. Thank you
It’s my first time using public storage. When I tell you I love it,I love it!!! I meet Connie, she assured me that everything will be OK. So nice and pleasant. I been looking for months An couldn’t find anywhere to put my things. Nice an cleaning very helpful.
Connie and the other manager helped us with such great attitudes!
I just love Ms. Connie. She is sooo helpful.I was blessed to have met thi wonderful lady.I enjoy seeing her from time to time.Thnx again Connie!
Connie is Amazing! She’s been such a big help with me transitioning from a different storage facility. The grounds are always clean whenever I visit and Connie speaks very highly of the place. I love going places where the staff is very personable and friendly.
Impressive service. Manager on site is very grac ious cordial. Helpful and patient. Excellent!!!
If you are searching for a place to store your personal belongings, I would truly recommend Public Storage in Manvel, Texas. Ms. Connie and Ms. Jada were so polite and informative with exceptional customer service skills. These two ladies go beyond just greeting you. They make you aware of all the amenities the property has to offer. Ms. Connie has the most effervescent personality and Ms. Jada's smile can light up the entire universe. Look no further, you have found a trustworthy place to store your items. Many Blessings to you both...Lisa R
I WOULD LIKE TO COMMENED THIS LOCATION FOR HAVING SUCH A WONDERFUL EMPLOYEE LIKE Ms.Connie on their team; she provided excellent service and was extremely friendly & professional throughout the process......I look forward too future encounters with her as I facilitate the use of my storage unit !! Best Regard's ; Mrs. S. Greene
The facility and unit were very clean and nice. I first encountered Ms. Jada who was very helpful checking me in, etc. I later met Ms. Connie who was very nice and helpful on my subsequent returns this weekend. I do recommend this facility.
I had the pleasure of encountering Connie as well as Jada. Both were very professional and helpful.
Great job on customer service. Mrs Connie helped and got me in and out.
Great service and staff is very informative
Amazing storage! Super clean and easy access to your unit. The property manager Ms.Connie is so sweet and helpful! She help me get the prefect storage size that would hold all my junk for a great price! She calls to remind you of payments!! Lol! Great customer service! Thank you public storage and Ms Connie!
After dealing with Tht hell hole of a storage called CubeSmart I came across Public Storage and man oh man do I wish I would have came across them first. Connie made my experience AMAZING and easy peasy. I can’t thank her enough with her patience and amazing customer service in helping me with my last minute move. I highly recommend getting a storage here!! Ask for Connie!! Tell them Ashley sent you lol 🤗
Great service, Ms. Connie is wonderful. Thank you!
Connie is an Angel. Her customer service skills are remarkable. I would recommend this place to friends and family.
Can I access my storage before business hours
Jada and Connie were very helpful! Very respectful and got me booked and leased in a timely manner. Highly recommend
Exceptional service from Connie! She was very helpful with all my questions, she made suggestions which created a better solution and great value!
Ms. Connie was great! She was very kind, professional and efficient! Her service made me feel comfortable with choosing this location. Thank you! (:
Great service, staff is personable and informative. Look for the best options for the customer.
I have enjoyed our experience with Public Storage. Connie is awesome! She is personable and has excellent customer service skills. We have not had any problems. If we experience any issues, I feel like they will be appropriately addressed.
PUBLIC ANNOUNCEMENT!!!! the place is clean, cost friendly and a great location. But the bells and whistles are really with their staffing CONNIE AND JADA they are exceptional and very welcoming! After their help, support and assistance there could be no other place for me and my family to store our valuables. These ladies add big value to the little space you may acquire. #PUBLIC STORAGE IN MANVEL HAS CONNIE AND JADA FOR THE WIN! Let them make your life easier 👍I approve this message😉
This is a great facility to store your "stuff"! It is clean and well kept. Connie, the manager is awesome!! She really cares about each customer and goes out of her way to ensure that the customer's experience at this location is superb! Thank you Connie for all that you did and continue to do in assisting my mom with storing her things at this location. You rock!
I give this place 5 stars! The manager Connie helped us and was very helpful and professional. She answered all of our questions and was extremely patient. Highly recommend - ask for Connie when you go.
Very good experience at this facility.. The staff is by far the friendliest staff that could be expected. Connie the manager of this facility couldnt have been more helpful and the she worked her magic making the process a complete breeze. She worked to make sure I didn't have any questions and that I was fully taken care of from the time i walked through the door, choosing unit size and location, showing me around the property and Last but not least giving me an overview regarding gate hours and keypad instructions used upon arrival and departure of the property.. The experience was Surprisingly amazing Considering storage units are probably the last place you want to be on a Sunny Saturday morning.
Impressed with the customer service provided by Connie the property mgr. and the facility itself. Very clean and the process was very well explained. Highly recommend.
Thank you Connie for the exceptional customer service and being super helpful!!
The ladies at this facility r courteous Connie, Charnele and Jada awesome customer service ladies U Rock👍
Thank you Mrs. Connie for all of your help!! You were so helpful and you exceeded my expectations!!
Connie is great! She s very helpful
Pleasant experience so far
Any time I need help I just ask Connie. She’s always willing to help!
Nice service!! Mrs. Connie was great, thanks a lot!!
Connie was an absolute professional..so helpful and she answered all of my questions that I had as far as the sizes of the units and how much I can fit in the unit and how to stack my items to utilize my space well..
Connie was a big help! Moving is so frustrating and to have her assistance was a blessing!
Thank you, Connie! Y'all did a great job for me! Hope you're enjoying the local weather!
Connie was quite helpful. She created a great experience. Thanks Connie, it was great meeting you!
Connie, the property manager, is so nice and extremely helpful in selecting the right unit for your needs. She took us through the process and showed us several units, and then walked me through changing from a smaller unit to a larger one. The location is convenient and well designed. Property is clean and well maintained.
Ms. Connie is the best.
Ms Connie was awesome and very helpful.... thanks Ms Connie
From the Time I walked into the office Connie was professional and extremely polite, the transaction was smooth and I did not feel pressured. She is truly an asset to the company
Moving from another state is hard. I'm glad we found this storage place. It helped made the process smoother. The manager, Connie, was very accommodating, very pleasant, and easy to talk to. She worked with us in the transportation of our stuff from pods container to the facility. The place is clean and well-maintained.
Connie made us feel right at home. She made the whole movie experience less painful and we really appreciate her positivity and beautiful spirit. Thank you Miss Connie and thank you Public Storage, Robert and Gloria Garcia Manvel, Texas
I couldn't have found a better place. Connie, the manager, will make sure that you have everything you need. She's super great, excellent customer service and very accommodating. Cube Smart and Extra Storage Space ain't got nothing on Public Storage!
connie is the best.
Connie is so accommodating and friendly. Makes us feel at home already.
Connie was very helpful rendered great customer service. 😁 sending more referrals her way.
Connie is the best!!! I would never use any other property. Use the Manvel location on Magnolia. It’s super clean and conveniently located.
Connie was super awesome with getting us set up with a storage unit this past weekend. She was very helpful, extremely kind and got the job done. Highly recommend this facility!
Great customer service and facility
I had a really good experience with the Manvel Public Storage yesterday when I went in and selected my storage unit size and everything and rented my unit! Connie was very nice and informative! She made the entire process a breeze! I highly recommend the Manvel Public Storage!
Had such a great experience this weekend with Dinetta and Connie at Public Storage - Manvel. They were so sweet and helpful getting me into my new space. The place itself is very well-maintained, clean and has some of the best rates that I've seen in the area. Would highly recommend!
Connie and Dinette were awesome in helping me get started!! It's been more than 20 years since I've had to use a storage place...
Great location and very clean. Well maintained and Dinetta does a great job with assisting customers.
Great location! Dinetta was wonderful help! She answered all of my questions and had me in and out in a timely manner. Super professional. Don’t go anywhere else!!!!
Moving is a headache. But Ms.Dinetta made it a little bit easier with her great customer service and warm personality. She’s funny as heck! And was a great help with her input on the unit space and etc.
Great Customer service Very nice and clean Facility I would Recommend this location to any and everyone thanks for the Great Customer experience 🤗😊
Jerold made the rental process very easy for this very pregnant lady. He was such a gentleman making sure I was ok to walk to the rental space. Given what I was storing jerold did mention I could save money by renting a 10x10 but my husband is so adamant about getting a 10x15 I stayed with the 10x15. Jerold did joking offer the babysit my twins, he has no idea what he is in for lol. Over all this is a great property
I just moved out of my space today I’ve been here for about 7months and it has been great. Started my process with Karen and I ended today with her. She was a great help every step of the way. Thanks Karen for all your help.
I’ve been storing here for almost an year. No complaints…well kept property. Very clean and the staff is very friendly! I recommend the location highly. Jerold and Dinetta are awesome!
Chameka was cool. Got what we needed and got on.
Bait & Switch - not recommended if you have a choice. I was quoted a price over the phone and came in to do the paperwork. I was told (after the salesperson, Kimi, knew someone was following in a truck to unload in the new space) that just earlier that morning management called and said they HAD to nearly double the price! Oh darn! And me with no choice either. I felt very misled and if I'd had time I would certainly have taken my business elsewhere.
Kimi will be missed so much. She is so nice and helpful every time I come in to pay my bill. This place is always clean.
The move in was easy and they have moving carts to use for help with boxes.
Kimi was very helpful, and the prices are reasonable.
24hr access would get you 5 stars!
Kimi and Jerold were very helpful, friendly, and patient. Second time doing business at the location and they are the best! Two thumbs up
Kimi was very helpful she got me in mu storage and on my way
I am very happy with the condition of the unit and the personal help I received from both Gerald and Kimi. Kimi was very supportive and aided me in getting the unit that best suited my needs. Based on both the site and the staff support I received I wouldn’t hesitate to recommend Public Storage to my friends.
Horrible customer service and don’t give all details. Will never do business with them.
Karen was extremely pleasant, informative and helpful. She took the time to explain everything and was patient.
Kimi she is amazing
Kimi is very helpful and pleasant to deal with. She showed me a few spaces and I got mine within 1 hour.
Excellent service, very happy. Very helpful and wonderful at explaining everything. Stayed after hours to help me also!!
Facilities are great, and Kimi was quick to get me setup. Would highly recommend!
Kiki was very helpful
Kimi was very helpful and knowledgeable. Facility was very well maintained.
Kimi was a amazing help in setting me up with a well maintained storage room and had a great personality when talking to her.
Nice, affordable storage units. The staff are friendly and very helpful. They have items there for purchase as well, such as boxes, tape, bubble wrap, etc. It's very convenient.
Was helped by Jerald Burton over the phone. He was very helpful and patient with my older aunt. He was able to help us determine the right size unit and what we needed to do to reserve it.
What rock star team,kimi and jerold are awsome. I didnt rent due to a family issue,but kimi and jerold did their best to work with me. They were knowledgeable and didnt treat me like a customer but more like a friend, i will definitely come back
Kimi and jerald are a great team,they work so well together. Even though they didn't have the space I wanted, I will definitely come back when a space opens up.
Even though this property didnt have the space I needed. Kimi and jerold were great and tried to accommodate me with what was available. I really appreciate there hard work and guest services.
Jerold and Kimi were very knowledgeable about all the different available sizes for my storage needs! Great job!
Good service and nice. Kimi and He told were great! A++++++
Great Service from Kimi and Jerold! Love the location!
Great customer service!
This place is awsome came in and met with kimi very product knowledge very polite very professional and very helpful enjoy a good conversation she is very qualified thank you Kimi for all your hard work and helpfulness that you did for me and my family
Was late to appointment, but ms Kimi stayed and waited till I got there and gave great service
Kimi was very helpful & was very informative. She is extremely friendly & easy to take to. She answered all questions in a professional manner. Property is nice & clean.
Kim was very helpful and kind
Friendly staff, helped me find a good deal!
Kimi was a pleasure to talk to. Loved the iPad Check out! Great Storage Place!
The lady that works there Kimi was very helpful and explained step by step everything . I give it a 5 star she helped me out and was very kind .
Kimi was of great assistance with getting us the unit suitable to our needs!
Kimi gave excellent customer service for me today when I came in to check out my storage unit. She was very easy to talk with and very helpful with any questions I had.
Kimi was a great help, found us a better suited unit than we initially came for and had us out of there in no time!
Easy and convenient, Kimi was great!
My experience with Kimi was very good she show the unit I needed we did paperwork I was out of there within 20 minutes.
Great experience with this facility. Kimi was very friendly and extremely helpful when I booked both of my units here.
Kimi and Zubia were extremely helpful. So far so good.
Great Customer service that Dinetta showed us! And great prices if I might add. She was helpful in many ways including listening to my mom vent...lol.
Great Service From Kimi- She made this process very easy
Great facility and great service!
Great location, very clean, and Kimi is spectacular. She got us all setup with an indoor 10x30 cheaper than anywhere else in Pearland and when she saw us struggling to unload in the heat this past weekend (June 3rd) she brought over a cart for us to use.
Kimi was helpful and friendly through the whole process.
I have two units here. The facility is super clean and well-maintained. Kimi is always friendly and helpful. She went out of her way to assist me in getting both of my storage units as close to one another as possible.
After only four months of renting at this location, here's a $ 20 rate increase a few days after Harvey hurricane. Called manager only to be told sorry you have to call the main office. Customer service representatives said that the onsite manager (Kim) can adjust the rate, but refuse to do so. Very rude to her employee (Shay), if you can find another location do so.
We have been renting our storgae unit for the past year here. Management’s customer service is superb and property is clean and orginzed! We just got a second unit there too!
Kimi was very helpful and professional.
Kimi was very professional and easy to talk to. 👍🏾
The staff is friendly. Convenient location. Weird front gate that is frequently broken.
Thanks to Kim, Very knowledgeable and helpful, took me thru all the proper steps for my storage . In and out fast. Very good service . Keep smiling and let God do the rest. Great area also.
Always a great time when the NHRA Spring National are in town.
Great customer service provided by Kimi. Every time I’m there it’s an awesome experience she knows what she’s doing and knows the property very well the property is very clean. Very well kept.
The facility is in a remote area , the staff Kimi is very Professional and knowledgeable of the property. I been utilizing the facilities for 2 1/2 yrs and never had 1 day of issues , Harvey came and my vaulauable were not touch by the water, I was bless . The fees was also reasonable. I would recommend this remote area to everyone, due to these reasons.
Fast and easy
Kimi has been awesome since the time I moved my stuff into storage. She is very professional, friendly and helpful. I choose to pay in person n check on things while I'm there....and each time she very pleasant and location is very clean and secure. Highly recommend this location!! Thanks Kimi!!
Great location, easy access in and out of the facility. I set up a storage unit to get ready to sell my house and Kimi and the other staff were very helpful in getting me setup in a 10'x5' unit inside. I used the unit for about a month and a half and moved out over a weekend after the office was closed and got an email the next day with a move-out receipt. They are on top of things here.
Karen and Kimi made my transition one of ease with their knowledgeable service!
Great experience. Kimi, the manager, was very helpful.
shay was very helpful
Kimi helped us out was very patient and got the job done
Kim was helpful. Location is convenient and clean.
Highly recommend. We live in central Houston but chose this location as being the cheapest. And now we are moving out of the country again and are there daily and it is very accessible, right off 288 and Kimi has been more than helpful and super friendly.
Great service by kimi, and quick.
Shay was awesome, very sweet, well informed, and patient young lady. I was deciding between 2 different size units, I ended up renting the one she originally recommended and it worked out perfectly. She made a last minute move a breeze and stress free, thank you.
Desk people are kind of clueless as to what they are supposed to do
Great customer service!
Kim I made it seamless and very quick. Thanks!
Great help. Thanks Kimi
Super easy to get a storage. In and out in no time. Very helpful staff
I've been here 2 years and I love it Kimi is very nice.
Excellent experience and customer service. Kimi is always available and going the extra mile to solve whatever issue you may have. I would give them 10 stars if that was possible.
Do you have u haul trucks? If so price to rent small truck to move couch, love seat and chair.
Kimi was great help and she made the efile process very easy.
very easy and quick and everything was explained thorough and brief. took only 15 mins to do everything. very satisfied with my experience thanks to kimi. both of them there are very nice and friendly too.
Kimi is very friendly and professional. Great experience working with her.
Kimi was lovely! She was very thorough with details regarding the storage ,and answered any questions we had. The place itself is nice and well maintained.
I love this location pricing is reasonable, Kimi and Shay were friendly and detailed!
Kimi and Shay were a welcome help during this difficult move we are dealing with — going from one house to another with a hotel stay of two weeks in between closings. Unfortunate for us, but they were there to help us make this as easy as possible by helping us rent two separate units to house ALL our belongings for such a short time with a promotional discount that saved us hundreds. Thanks!!
Kimi was very helpful even though I did not rent from her. She took the time to call a competitor storage facility who had units available. Would highly recommend facility to anyone needing a storage unit in this area. Thank you Kimi !
Kimi was very helpful in securing what my family needed! Great location and well maintained.
Execellent service; Kimi was great; highly recommended.
Kimi is an outstanding manager!! She has a warm heart and is always welcoming. I love this area!!
Kimi was really helpful and the facility is nice. Perfect location
Great and efficient service. Thank you Kimi!
Great customer service thanks Kimi and Shay for all your help. Great location with easy access.
Kimi has great customer service thanks again !!!
Kimi provided great service on first day move in and the facility is clean and well kept.
Kimi was such a joy to work with. She was very professional and gracious. So glad I had come to this storage place. Very clean and inviting.
Kimi was Great. Clean place to store!!!
Kimi is awesome, very professional. Property is well maintained and the prices are unbelievable reasonable. Thank you so much Kimi. I've already referred three of my friends to this Public Storage.
Kimi was super sweet and helpful
LOVE LOVE LOVE LOVE! Met this lady named Kimi, she gave me and my mother the best experience we've ever had with this company!
Kimi and Shay nice people to talk to
I came in with no reservation and Kimi was great she got everything together in a matter of minutes. Fantastic!
Kimi, there is amazing. So helpful!!! Great location.
Kimi is pleasant and organized! This place is extremely clean and tidy! I believe my belongings will be safe here and all my needs are met.
Shay was a delight. Very knowledgeable and attentive. Exactly what I needed. Thank you very much for everything. Would certainly recommend
Clean well maintained units with friendly and efficient staff. Kimi and Shay were very helpful.
Kimi was very helpful an knowledgeable. Very nice also.
Shay provided outstanding service and was very helpful in assisting me with selection of my unit. She was very personable and customer friendly. I was really impressed with her knowledge on climate control products and her detailed explanation of the contract and insurance. very professional.
Kimi was really helpful!
I have had my storage for 7 months now & it is always very clean and Kimi is always super nice ! Great location, reasonable price & great service what more can I ask for :)
Great customer service by Kimi.
Looking for storage and affordability was so easy. Kimi was extremely helpful, friendly, and answered all our questions. She was kind enough to show us the storage unit's and sizes as we were unsure which size we really needed. Kimi was patient and understood our needs. We decided on the storage unit and Kimi helped us in meeting our needs on the location of the unit. She was extremely patient with us. The price is very reasonable and if you go on line you get a great deal! The location is easy to get in and out, and very clean. Thank you, Kimi for making it such an easy chose for my husband and I to make.
Kimi very friendly and great service
Sara and Kiki were awesome. They made my transition into my storage unit a breeze. Its the little things that count. With customer service like this, I can see myself here for a while.
Appreciate the service and attention to detail. Place is clean and employees are friendly.
I enjoyed Kimi customer service and friendly smile. She made me feel welcome and very informed with all the PS information I needed. She was Super.
This facility is the best facility i have been to. Kimi is always so helpful and she has a great attitude. Her customer service is over the top! I recommend this facility to everyone who needs storage. Outstandingly exceptional customer service!
Kimi gave me really great service
Aislyn and Kimi were wonderful. Their customer service and professionalism were exceptional. I highly recommend this storage facility. Thanks ladies awesome job.
Kimi gave great customer service!!!!
Easy to use. Aislyn was friendly
Kimi was awesome. She is very courteous and was very knowledgeable of the process. I would recommed anyone to go and check out Public Storage for an awesome experience.
Kimi is awesome great place to store she will help you with all your storage needs
Aislyn was amazing! Great customer service! Would recommend to anyone looking for a storage unit.
Had a wonderful experience they was very helpful.Thanks
Kimi & Sarah very good and nice people. They are professional in what they are doing. Nice clean great public storage which is hard to find, The price very responsible as well.
I needed a storage unit before the pre-arranged time. Kimi accommodated me on the spot. The facility is well maintained, you are given all the information in a clear manner and they provide helpful suggestions. I recommend!
Nice, clean, safe
Thank you Kim is for your great help.
I went to lease my storage and kimi was so nice and helpful .. If you need any help with leasing you're space call Kimi..
This place is amazing. The staff was great. Aislyn and kimi helped me find the right storage unit for a great price. They were great. Great customer service. Recommend this facility to everyone around. You will get terrific service by these two ladies.
Aislyn was wonderful. She had great customer service. I never rented a storage and was frustrated but she calmed me and made this process smoooth. Whst a pleasant experience. Thanks i will refer to friends and family.
Was a five star place until today. Got the notice that my unit would be going up from 80 to 100 dollars. They wait just long enough for you to get all your stuff there Then raise the price. This isn't a reflection on the staff though. Both of the ladies that helped me lease were extremely nice and helped pick out a locker. I do however think this is poor business practice by public storage, as a company.
Provided really good rates and great customer service, Aislyn's great!!!!
Kimi was extremely helpful and the facility is very well maintained and secure.
Great place. Kimi excellent customer service. I had a problem and she got it straight in a timly fashion.
Great service with kimi
Excellent service by kimi
Kimi and Aislyn are outstanding professionals. We needed a space on short notice. After looking at other facilities, we selected this one. They walked us through the options and process for rental. Our tour of the facility was informative and thorough. We felt we had all the information we needed and were in the space the same day. We are very happy with the service we continue to receive and recommend it to others.
This has been the best public storage place ever... KIMI WAS THE BEST AND SO HELPFUL!!! absolutely lovely, and friendly... THANKS KIMI FOR EVERYTHING!!!!
Kimi was awesome!
Kimi was so nice and helpful! She made sure my experience was pleasant and I got the unit I wanted!! You rock Kimi!!!!
Aislyn and Kimi were very helpful and professional with my storage needs today. They're customer service is great! I will recommend this facility to everyone.
Great customer service! Thank you aislyn kimi for the help
I was assisted by Kimi. She was very nice and friendly. Her customer service on facilitating a transfer from one unit to another was above and beyond. I will definitely use them again in the future!
The office personnel was fabulous and genuine. Moving to a new area can be overwhelming and stressful. Kimi and her assistant were outstanding in helping me find the right size space for my needs. Beautiful and sweet women. I will recommend this facility to all my friends and family.
Great experience! Had to go in and make a payment, Kimi was very helpful and professional. Love this place.
Kimi and Aislyn were extremely courteous and helpful. No need to set an appointment, just stop by and the experts at Public Storage will help you with your temporary storage needs.
The property manager Kimi is very patient, friendly, and accomodating. She will make sure you get what you need to the best of her ability.
Speedy service and friendly. Helped out by Aislyn.
Great facility. Great prices. Nice customer service from Aislyn.
Aislyn did a great job in getting and giving me all the information I needed in finding the right unit. Thanks
Kimi gave me really great service
Ms Kim I did a great job with helping me transition into a larger unit!
Kimi was very nice and helpful!
Kimi and Aislyn were extremely nice and helpful. Answered all my questions. Very professional
I received amazing service. Kimi was very helpful in finding exactly what I needed for storage.
I was very impressed with this place and the manager Kimi was very nice i liked it better then cubesmart down the road would recommend this place to everybody in town
Clean and easy to access. Competitive pricing and friendly staff. Kimi and her group do a great job.
Aislyn and Kimi were great to deal with! Had a slight issue when I made the reservation and they corrected it immediately with no hassle! Thanks guys!
Great service. Very professional and helpful. Aislyn and Kimi
Great customer service. Aislyn and Kim were great. Only took 18 min for the transaction.
Location is very accessible. I received great customer service. Aislyn and Kimi provided very helpful information about the storage.
Aislyn and Kimi were very helpful. They were both very professional, and very polite. They helped me with all my storage needs. I would definitely recommend this place to anyone.
Kimi and Aislyn were very helpful and sweet... thank you very much!
It was great. The facility was very clean and the staff was very helpful. Kimi and Aislyn were great!!!
Awesome place, thanks Kimi and Aislyn. Definitely recommend this storage facility :-)
Aislyn was very helpful and professional with all my needs today..
I received excellent customer service from Kimi. She assisted my daughter with her move in and she was awesome! Thanks Kimi!
Kimi is great. The facility is very clean. After moving in I received a follow-up call to make sure I was satisfied with my rental. Equipment is is good working condition. Very friendly staff. I highly recommend this location.
Kimi and Aislyn were awesome. Customer service top notch
Very courteous. Everything was great. Aislyn and Kimi were very helpful.
Aislyn and Kimi were very polite and very helpful. They were both very professional.