Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 459 Cove Terrace Shopping Ctr, Copperas Cove, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x8'Online only price$ 26/mo
Small 5'x8'- inside unit, rollup door
$ 26 /mo $ 33Best Price Label+ one-time $29 admin fee
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5'x3'Online only price$ 30/mo
Small 5'x3'- ground floor
- outside unit, rollup door
- drive up access
$ 30 /mo $ 38Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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10'x20'Online only price$ 30/mo
Parking 10'x20'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 30 /mo $ 37Best Price Label+ one-time $29 admin fee
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10'x18'Online only price$ 31/mo
Parking 10'x18'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 31 /mo $ 39Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 34/mo
Small 5'x5'- ground floor
- outside unit, rollup door
- drive up access
$ 34 /mo $ 43Best Price Label+ one-time $29 admin fee
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5'x7'Online only price$ 34/mo
Small 5'x7'- climate controlled
- inside unit, rollup door
$ 34 /mo $ 42Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 34/mo
Parking 10'x20'- outside unit
- covered
- drive up access
- vehicle parking
$ 34 /mo $ 43Best Price Label+ one-time $29 admin fee
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7'x7'Online only price$ 35/mo
Small 7'x7'- ground floor
- inside unit, rollup door
$ 35 /mo $ 44Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 37/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 37 /mo $ 46Best Price Label+ one-time $29 admin fee
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10'x7.5'Online only price$ 37/mo
Medium 10'x7.5'- inside unit, rollup door
$ 37 /mo $ 46Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 38/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 38 /mo $ 48Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 40/mo
Small 5'x10'- climate controlled
- inside unit, rollup door
$ 40 /mo $ 50Best Price Label+ one-time $29 admin fee
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5'x7'Online only price$ 41/mo
Small 5'x7'- ground floor
- climate controlled
- inside unit, rollup door
$ 41 /mo $ 51Best Price Label+ one-time $29 admin fee
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5'x8'Online only price$ 44/mo
Small 5'x8'- ground floor
- climate controlled
- inside unit, rollup door
$ 44 /mo $ 55Best Price Label+ one-time $29 admin fee
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8'x9'Online only price$ 45/mo
Medium 8'x9'- inside unit, rollup door
$ 45 /mo $ 56Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 48/mo
Small 10'x5'- ground floor
- climate controlled
- inside unit, bay door
$ 48 /mo $ 60Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 48/mo
Medium 7.5'x10'- climate controlled
- inside unit, rollup door
$ 48 /mo $ 60Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 50/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 50 /mo $ 62Best Price Label+ one-time $29 admin fee
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6'x10'Online only price$ 50/mo
Small 6'x10'- ground floor
- climate controlled
- inside unit, rollup door
- locker
$ 50 /mo $ 63Best Price Label+ one-time $29 admin fee
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7'x10'Online only price$ 56/mo
Medium 7'x10'- climate controlled
- inside unit, rollup door
$ 56 /mo $ 70Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 62/mo
Medium 10'x10'- ground floor
- inside unit, rollup door
$ 62 /mo $ 78Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 62/mo
Medium 10'x10'- ground floor
- inside unit, bay door
$ 62 /mo $ 78Best Price Label+ one-time $29 admin fee
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8'x8'Online only price$ 62/mo
Medium 8'x8'- ground floor
- climate controlled
- inside unit, rollup door
$ 62 /mo $ 78Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 66/mo
Medium 7.5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 66 /mo $ 83Best Price Label+ one-time $29 admin fee
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11'x25'Online only price$ 66/mo
Parking 11'x25'- outside unit
- covered
- drive up access
- rv, boat, or vehicle
$ 66 /mo $ 82Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 67/mo
Medium 10'x10'- ground floor
- inside unit, rollup door
- locker
$ 67 /mo $ 84Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 70/mo
Large 10'x15'- ground floor
- inside unit, bay door
$ 70 /mo $ 88Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 71/mo
Parking 10'x30'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 71 /mo $ 89Best Price Label+ one-time $29 admin fee
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10'x12'Online only price$ 74/mo
Medium 10'x12'- ground floor
- inside unit, rollup door
$ 74 /mo $ 92Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 75/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- locker
- drive up access
$ 75 /mo $ 94Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 79/moMedium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 79 /mo $ 99Best Price Label+ one-time $29 admin fee2 units left! -
12'x10'Online only price$ 82/mo
Medium 12'x10'- climate controlled
- inside unit, rollup door
$ 82 /mo $ 102Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 83/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 83 /mo $ 104Best Price Label+ one-time $29 admin fee
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10'x12'Online only price$ 86/mo
Medium 10'x12'- ground floor
- outside unit, rollup door
- drive up access
$ 86 /mo $ 107Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 87/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- locker
- drive up access
$ 87 /mo $ 109Best Price Label+ one-time $29 admin fee
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7'x14'Online only price$ 88/mo
Medium 7'x14'- ground floor
- climate controlled
- inside unit, rollup door
$ 88 /mo $ 110Best Price Label+ one-time $29 admin fee
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9'x35'Online only price$ 88/mo
Parking 9'x35'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 88 /mo $ 110Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 89/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 89 /mo $ 111Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 89/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- locker
$ 89 /mo $ 111Best Price Label+ one-time $29 admin fee
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11'x35'Online only price$ 96/mo
Parking 11'x35'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 96 /mo $ 120Best Price Label+ one-time $29 admin fee
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10'x35'Online only price$ 98/mo
Parking 10'x35'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 98 /mo $ 122Best Price Label+ one-time $29 admin fee
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12.5'x15'Online only price$ 101/mo
Large 12.5'x15'- ground floor
- inside unit, rollup door
$ 101 /mo $ 126Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 110/mo
Large 10'x25'- ground floor
- inside unit, rollup door
$ 110 /mo $ 138Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 110/mo
Large 10'x25'- ground floor
- inside unit, rollup door
- locker
$ 110 /mo $ 138Best Price Label+ one-time $29 admin fee
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12'x15'Online only price$ 116/mo
Large 12'x15'- ground floor
- outside unit, bay door
- locker
- drive up access
$ 116 /mo $ 145Best Price Label+ one-time $29 admin fee
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12.5'x15'Online only price$ 121/mo
Large 12.5'x15'- ground floor
- outside unit, rollup door
- locker
- drive up access
$ 121 /mo $ 151Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 125/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- locker
- drive up access
$ 125 /mo $ 156Best Price Label+ one-time $29 admin fee
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12'x25'Online only price$ 126/mo
Large 12'x25'- ground floor
- inside unit, rollup door
- locker
$ 126 /mo $ 158Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 126/mo
Large 10'x20'- outside unit, rollup door
- enclosed, 24 hour access
- drive up access
$ 126 /mo $ 158Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 129/mo
Large 10'x25'- ground floor
- outside unit, rollup door
- locker
- drive up access
$ 129 /mo $ 161Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 132/mo
Large 10'x25'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 132 /mo $ 165Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 134/mo
Large 10'x25'- outside unit, bay door
- enclosed, 24 hour access
- drive up access
$ 134 /mo $ 168Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 141/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, bay door
$ 141 /mo $ 176Best Price Label+ one-time $29 admin fee
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10'x50'Online only price$ 147/mo
Parking 10'x50'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 147 /mo $ 184Best Price Label+ one-time $29 admin fee
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11'x50'Online only price$ 158/mo
Parking 11'x50'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 158 /mo $ 198Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 170/mo
Large 10'x20'- climate controlled
- outside unit, rollup door
- enclosed, 24 hour access
- drive up access
$ 170 /mo $ 213Best Price Label+ one-time $29 admin fee
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12.5'x30'Online only price$ 333/mo
Large 12.5'x30'- ground floor
- outside unit, rollup door
- locker
- drive up access
$ 333 /mo $ 416Best Price Label+ one-time $29 admin fee
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20'x50'Online only price$ 906/mo
Large 20'x50'- outside unit, bay door
- enclosed, 24 hour access
- drive up access
$ 906 /mo $ 1132Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
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Copperas Cove Storage Units Near Business 190
Storage units in Copperas Cove are just off Business Highway 190, near I-14. This Public Storage offers climate controlled storage, indoor storage, and outdoor storage with drive-up access in numerous sizes. Covered car storage and storage for boats or RVs is on-site as well.
Avid golfers at Hills of Cove Golf Course can keep their car trunks clean by tucking away their clubs after hitting the fairways in a 5x5 storage unit.
Families in the area love our 5x10 storage units to stash away everyone's recreational gear. Behind the frequently used toys, pack in holiday decorations and off-season clothing.
Apartment dwellers and anyone who has recently downsized can use a 10x10 storage unit to hold extra furniture and oversized items that are getting in the way. Couches, coffee tables, dining sets and plenty of boxes will fit in these square storage rentals. Texas A&M University's Central Texas campus is less than 14 miles away if students need to park any of their belongings.
An outdoor 10x15 storage unit is ideal to stow aquatic items, such as canoes and kayaks. Morgan's Point Resort offers Camp Kachina, Mother Neff and the Tanyard Springs paddling trails. We have RV & boat storage for fishing trips to Stillhouse Hollow or Belton lakes. It's a convenient spot to stow your vessels whether you go on day trips or longer vacations.
Anyone with a large haul, or those who may be relocating or planning a renovation project, can use a 10x20 storage unit to hold five rooms of furnishings and stay organized and on schedule.
With both outdoor storage units with drive-up access and indoor climate controlled storage units, you have the choice in how you want to store. For the most modern self storage experience, use our eRental program to book a contactless move-in today!
At this Copperas Cove Public Storage you'll find:
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 560)
We were treated courteously and timely in the office by the manager. She was knowledgeable and answered any questions I had. I was very pleased with the service.
Amazing service from property manager they were quick to get me in a unit and extremely flexible around any need you might have amazing hospitality and service especially from property manager
The customer service was awesome very fast very friendly. 🙂
Annabelle,, set us up in no time! She was professional and also funny. She made my day with her smile. You need more people like her.
Antoinette and Jenn the best customer service
Antoinette is amazing. She is always available and is always willing to help us out. Clean facilities and great prices. ☺️
We had an absolutely AMAZING experience at the Public Storage - Copperas Cove! Antoinette made our unit upgrade seamless and completely stress-free. They took the time to explain all our options, answered every question with patience and professionalism, and made sure the entire process was quick and easy. It’s rare to find customer service this attentive and friendly. We left feeling confident and well taken care of. Highly recommend Public Storage - Copperas Cove. Special thanks to Property Manager Antionette!
Local public storage secure locations along with climate control units
Great storage facility with great staff. Especially Antonette very sweet and helpful young lady and full of life
Only reason I’m giving 5 stars today (as a new renter) is because Ms. Jaunita in the office. She is a woman of miraculous personable and professional attitude. She knew where everything was and even helped me locate a moving cart so I didn’t have to work so hard. Thank YOU Jaunita 🫶🏼
The storage units and the staff are great (staff is wonderful!), but prices just keep going up. It increased $40+ about 6 months ago and now it is increasing another $40+ next month. Prices are outrageous compared with other storage units in the area. If you look around nearly half or more of the units there are currently vacant. Little wonder with the prices they ate charging...
Customer service ( Juanita) was very professional and kind.
Juanita was very kind and helfull she give me a wonderful customer service.
So happy to find covered storage near me for a gr3at price.
This place is very accommodating. For the most part everything is automated but in the event you need physical help there are people on site to provide and help with whatever. 10/10 experience.
Great Staff, very helpful and I'm through!! Thank You.
Antonette was very professional, informative, and very helpful!!
My mother and I had a very inconvenient time with our movers, making it extremely frustrating to unload. We ended up having to rent a new unit & Jaunita was the most sunshine we have seen so far today! She was so kind, patient, and understanding. Made a really hard morning so much lighter!! Thank you Jaunita!
Went in today to make a payment and Juanita was a great help . She was fast with the transaction and really kind . She was in a situation that you wouldn't give the next customer great service but she put that aside and attended to me just perfect and she also walked all the way to me at my storage to give me back my ID cause I forgot it on the counter . I just wish the gentleman didn't curse so much at her, yes she works there but that does not mean she controls the prices and if the one that took action on things .She is just trying her best , as we all are . I hope she enjoyed the rest of her day and continues to smile . Thank you again Juanita 😊
They are always helpful and informative.
This was supposed to be a climate controlled facility. We unloaded on a Saturday… no power on in the facility. It is now Tuesday and they still have no power and no answers. No one appears to be accountable. Do not rent here!
Great, quick service! Antoinette was knowledgeable, and serviced my family and I with the perfect storage for our stuff! Thank you for helping us out!
Customer services was great very professional and easy to working with Juanita thank you .
Juanita was very helpful and very kind she is very professional and help me from the beginning to the end with the good actitud thanks for your good service Juanita.
Juanita is awesome
Great price for the unit. Very friendly and professional staff. Made the process very easy and not stressful. Highly recommend if you're looking for a storage place... this is it.
This is the most clean and secured storage I have ever been too.. customer service was lovely And easy 5 stars
Here's the updated review including mention of predatory rental increases:
I’m extremely disappointed with my experience at Public Storage. They recently raised my rent by $38 a month with no warning, which feels like a predatory rental increase designed to squeeze more money out of customers. This makes it unreasonably expensive. To make matters worse, it’s impossible to get in touch with anyone in the office—there’s no customer service whatsoever.
The facility itself is in terrible condition. It’s filthy, littered with debris, broken-down vehicles with missing parts (fenders, hoods, etc.), and old mattresses. The inadequate lighting is a major safety concern, especially for the units with 24-hour access. Many vehicles are being used as trash bins or makeshift storage units, adding to the clutter and disrepair.
The worst part? The unbearable smell of urine, likely from the homeless population or the feral cats roaming the property. This place feels neglected and poorly managed. Save yourself the headache and find a more professional storage facility—this one isn’t worth it.
The lady helped me earlier she was very sweet and professional. She even let wait inside the lobby while I was waiting on my ride since it was so cold outside.
Antonette was absolutely amazing! She was very helpful in getting us two storage units now in the price range and measurements we needed! I recommend this as the best place to store your belongings!
Rented here for over a year. Water damage on pretty much everything. Insurance through them is absolutely awful. Requires original receipts, which not everyone keeps. Was never notified about all of the water damage, which is odd since they claim to look at all storages from the outside daily. Water was coming out of the door. I moved out on 10/31/24, they didn’t accept it as the water damaged furniture was still in it. Crazy because you’d think they would at least for me the favor of throwing those away. Again, since the insurance is awful and never got notified about water damage. They claim it came from the roof. Why was that never addressed and why is some place that is very expensive have old roofs??? Now they put it up for auction, sucks for the person that got it. And now I have an outstanding bill for $1,000+. Also prices are ridiculous. I understand inflation, but our rent went up over $150. Crazy for how much water damage happened and I’m not getting reimbursed for anything that was in there. Do not rent here. Do yourself a favor and make the drive elsewhere to a better storage facility.
Wonderful and helpful customer service! Staff was extremely friendly and was impressed with how clean and safe the units are.
The people there are very friendly and very helpful
Excellent customer service Juanita was very kind and answer all my question, and the property is very clean I will recommend for my family and friends.
I went to Public Storage today looking for some prices and I received EXCELLENT customer service from Juanita. She made me feel welcomed, and answered all of my questions. I felt very satisfied with the service I received today!!
Antonette is amazing and I highly recommend them!
Very pleasant staff, and easy rental process! Thank you!
The staff at public storage was great they went above and beyond in helping me find the storage that best fit my needs.
The staff at Public storage was extremely helpful, professional and accommodating. Great Experience overall!
I've rented here for about 2 years. The storage unit was easy to access and clean. The clerks at the desk were always helpful and easy to get a hold of. I never felt like my belongings were unsafe. I would recommend this storage unit to those in the area especially military.
Antoinette and Michelle are amazing and made my movein process easy! Antoinette went above and beyond! Both ladies are kind and friendly
Antonette, was a super huge help, very friendly extremely knowledgeable overall great customer service. Just moved here and she made this step very easy
Great people always nice and helpful and willing to help me out.
The Ladies were professional and kind. I recommend them if you need a storage or stop by just to say hello. Friendly and welcoming place. Thanks Antionette for your help
Very helpful and an easy process. I’ve been using it while I go on a deployment and I’ve never had any issues. I would definitely recommend to anyone needing storage
I always enjoy doing business with this public storage. These ladies in here know what they’re doing. They always get me in and out in a timely manner . I definitely would recommend them. They are professional and kind
You have the best staff ever, love them and love you guys for hiring them ladies ♥️
Great facility! They have all the space you need to accommodate your needs.
The coworkers are kind and respectful all responsible, great service !
Amazing customer service very friendly and helpful trying to find the perfect size and space for me and my family thank you MS. A
Staff is exceptional wonderful service in the office. Clean safe hallways easy to find location
Excellent people and were very nice ladies! Ms Michelle and Antonette so professional
This storage facility is great nd Antionette aways provides great customer service and is a true professional!
Annie goes above and beyond for her customers! I appreciated all the help.
I don’t know if it is just me but I didn’t really expect to get the amazing customer service I did when walking into Public Storage. Antonette was kind, helpful, informative, and made the experience all around way less stressful. No one really likes having to move their belongings but with awesome service like that I wouldn’t trust anywhere else. Thanks Annie.
Rick’s Angels are absolutely amazing and treat me more like family than a guest!
I currently rent a unit from this facility and I must say Antonette is AMAZING! She is always so sweet and knowledgeable, always does her best to assist in any way that she can. Not to mention how clean she ensures this facility is!
Antonette was super helpful after I couldn’t figure out how to process a payment online. She walked me through the entire process and was happy to do it. I’ve been in a few times and she has provided me with nothing short of excellent and professional customer service. It’s hard to find people that truly care about your business and that know their business like the back of their hand but I found it here. Really impressed with this location and their employee.
The Units are so clean and the staff is very nice and understanding
I have recently become a customer, and the ladies there are absolutely AMAZING!! Great place if you are needing a storage solution!!
Great service and they were very hospitable. They made it very simple and easy and cared about you getting the best deal for you. Defiantly 5 stars!
Decent location and on-site personnel are great at customer service. Fairly priced facilities.
Young lady at the front office is amazing
I absolutely loved the two woman working the front desk. I have kept my storage unit for almost two years and on my move out day they were a HUGE help. Not only understanding and kind but genuinely good people! They provided us with waters and trash bags durning our move out & even offered to help throw away some items we no longer wanted!! I highly recommend storing your belongings with them as it’s a trustworthy and clean premises but with people who are humane and don’t only care about your money but your experience and satisfaction!
The staff was very nice and helpful.
Michelle was a great help and everything went smooth!
Michele's the best perfusion by far she is very understanding and goes out hey way to help
Purchased a new travel trailer and needed a place to park it. Went in and saw Michelle, she hooked me right up and I parked my unit. I had some trouble getting out of the spot I was assigned, so Michelle walked the property and we found a better spot. All the ladies at the Copperas Cove location are very courteous, friendly and polite. If you need to rent a spot, I definitely recommend this one!
Staff is extremely helpful and pleasant. Facility is clean and secure. Very pleased with monthly storage rate. Thank you so much!!
Hours posted is wrong
I arrived at the facility late in the day with limited personnel available so I left, Michelle called me back and agreed to meet me back at the location to help me out, 5 star service all around. Thank you Michelle!
Friendly personal vary knowledgeable and understanding thank you for the great service
This facility is top notch, safe, clean and affordable! The office manager who assisted me in procuring my unit was extremely sweet and genial.
Great facility! The staff is great! We've rented here for a few years and it's been nice and clean. Antoinette has always been very courteous and helpful!
Wow, great customer service from Antonette she helped me with replacing my locks and keys. It was such a quick process easy and straight to the point. Great experiences with the ladies up front. I recommend.
It's getting pretty expensive...
May 3, 2024 was called and set meet at noon at office having trouble with banking card no one was there waited 20 mins saw several people come and go disappointed office closed wasted 20 mins of my 30 min lunch break please hire more help
Very helpful customer service, keep up the great work.
Great experience from reserving a space, to getting in, to needing a last minute change to my reservation. Michelle in the office was extremely helpful, friendly, and accommodating.
Michelle is amazing she even called me days before move in to answer any questions I may have. She provided such great customer service. Thank you for all the help you provided us to find the perfect storage unit. If you’re looking for storage I would recommend them time and time again!
To the awesome team that took care of my car and my belongs, thank you! You guys rock! Professional service and even got me a water bottle when it was hot out! Those 2 ladies really know what Customer service is. Thank you. #awesomeservice 😎👍
Super easy to setup and move in. Friendly service ready to help with questions you have.
This place is amazing. The ladies who work in this office are amazing. Oh and the office was so clean and smelled awesome. I could go on and on about how friendly, clean, fair prices, helpful, easy to get to but I won't. Just go there if you a storage unit or two.
Awesome place!! Always see someone cleaning and making sure everything is nice and safe!!
No one is here & after 9 am
Michelle is always very helpful and answers all of my questions. She has great customer service. Thank you for all your help and patience! If you’re looking for a storage unit I’d recommend them.
Antoinette the office manager, is a very nice, sweet person, she always aims to help. This company is lucky to have her on their team!
Very helpful to military . If you are a SM this should be your first stop if you are PCSing or going on deployment for 9 months very helpful .
The ladies that work here is extremely nice & very informative. Hands down the best customer service ever.
Ms. Antonette is absolutely awesome and provided assurance of how great their storage unit and customer service is. The experience has been great here and I can't appreciate it enough! Thank you!!! 💯
I have rented from this company before and they have always been helpful and friendly.
I recommend them as a place to store your items.
I have been helped by both ladies that work here. Both are super nice and want to help you get the best deal so that you can save money.
Michelle and Antoinette were amazing and extremely helpful. We had some hiccups and they were able to fix it and make everything go smoothly. I look forward to working with them.
Thank you so much to Ms. antonette for being so amazing and so help with my stressful journey of moving! She got me and out without ANY ISSUES! If you need storage or any moving needs come see her and tell her Beckaa sent you!
Michelle and Antonette are amazing and their customer service is super!! Highly recommend
Since storage units were taken over by Public Storage...
It's near impossible to see or speak with a physical person on site. On the door there's a QR code to rent a space without even having looked at the unit and a phone number that if you don't currently have a unit there is no option to speak to a real person.
After renting a space they raise the rent every 6 months and every 3 months after that. It is literally cheaper to move to a new and larger unit every 6 months.
Ms. Michelle and Antonette were very professional and awesome customer service.
Antonette and Michelle did so much to make me feel welcome. They happily escorted me around the property (in the cold) to numerous locations so that I could see all of the available options. They literally spent about two hours with me going over all of the details and putting up with my endless questions. I am so comfortable with my decision simply because of their customer service. I truly appreciate them both!
The fees are changed at whim. I rented the unit years ago, under a company bought out by them and the door needed repairs under the old owners. To date, it remains undone with them being made aware. They have told me that the rates were changed and it's because of the demand in the larger areas. No emails or notifications were sent. Be wary!
awesome customer service in person and over the phone
Mary and her co worker are a treasure, they made the process interestingly fun at the Terrace cove location thanks.
I originally thought this place was great until I realized they were nice just because they wanted the good reviews glad I never gave them one. Let me tell you these folks don’t care about you or anything other than money. I paid my payment for the month have the statement from my bank where it cleared to them and everything and I was told they did not receive payment and I will not be able to get into my storage until they received the now higher payment. When I said I will not be making a double payment when I’ve already paid the lady tells me “ then it looks like you won’t be getting your things” well looks like I got my things. My issue is she did not care did not want to help she was just flat out rude and that’s only when someone finally answered the phone. If I could give this place negative stars I would. This place is also disgusting I have to separate all of my stuff and get all the spiders the spider eggs geckos ants and roaches out of my things. The reason I even went to this place was because I seen reviews that’s it was clean and this and that. Well I’m here to tell you it’s not! DO NOT STORE YOUR THINGS HERE!!!! unless you want an infestation of all kinds of bugs.
I am fighting stage 4 breast cancer and I was receiving help in paying my storage bill. I ended up moving from Texas to another state. I have tried getting a hold of whoever is in charge over there. When I finally get a hold of someone I am being told I can’t hear you and the next thing I know they hang the phone up. The morning of the auction they received a check to clear my bill. And the next thing I know is my unit was sold. Even though they received the payment. Now I have been calling and now I don’t get an answer and all I want is all my important papers and my pictures. I will never do business again because of the way I was treated here by the people who are working there. I just want my stuff back please and thank you.
Great service, professional, and welcoming.
Amazing service from Ms Antonette! I could not have asked for personable and kind experience. Definitely the highlight of a very stressful situation.
Antonette was amazing!!! The highlight of our day!!!!
Public storage in Copperas Cove is on Point! Antionette has that best customer service and helped us out in every possible way. I highly recommend this location above all the others! Thank you Antionette! ⭐️
We've been using this storage location for 6 years now and it has been excellent. Will definitely use again if we need storage in the future.
They took care of me n I’m glad here, y’all rock
Nice clean environment. Very friendly staff. Willing to help. Answered all my questions. Fast and with a smile.
I have been trying to get ahold of someone out of the Copperas Cove business and all I get is I can’t hear you and they hang on me. I no longer live in Texas I am Colorado fighting terminal stage four breast cancer. And I’m trying to get them to give my friends permission to go pick up my stuff and I don’t even know if they have any of my important stuff that was brought back to them by the seller.
Love this place! I recently went here and they have such clean storage units! Shawna is the worker that helped me out and she is so kind. If you need a storage space for an affordable price I’d definitely recommend this place!
The lil skinny lady with dreads was mad nice and helpful not sure what bugs shorty is talking bout but my unit was spotless when I got it and the prices was something I could get with
BY FAR THE BEST STORAGE I’VE EVER EXPERIENCED!!!! First of all, the staff was extremely helpful. I always have a million questions when it come to storages because i need to be 1000% sure that my valuables are safe. They answered all of my million questions without a single ounce of frustration! Once i finally agreed, the unit looked like it had been scrubbed by a maid service, i mean it was absolutely spotless to say the least (front office space as well)! I would recommend using this storage company even if you didn’t need one, THEY’RE THAT GOOD! Definitely 10 stars if i could give it to them! Thank you so much, you will be seeing me again!
So I went in today to try and run a storage unit and was a little iffy on prices but I was shocked when I saw how affordable they were! I believe a worker named Shawna helped me and she was so kind . It’s such a clean and organized place!
Rented a unit today and got my code which did let me into the gate but wouldn’t unlock the building at all or any door. I downloaded the app too which worked for the gate but not the building. I called the property manager 4 times and left voicemails and she never returned my call and I couldn’t extend my U-Haul rental so I had to go use U-Haul self storage. Customer service online was no help at all either. I do not recommend at all. The stairs were nasty full of spider webs and huge eggs in the webs and it looked trashed.. a lot of non running vehicles in the parking lot and old code things that do not work at all. I will be there tomorrow morning for a full refund and if it isn’t given I will take to to corporate until something is fixed.
Antonette was very helpful and knowledgeable of the space that I needed. If you need some storage space stop by and see her.
I pay on line and it goes threw
So friendly and easy to rent!! Units are very clean an also offer packing materials
This storage is horrible. I put stuff in this storage and all types of bugs (roaches, ants, spiders, etc.), geckos, and other creatures have taken over. I haven't been able to utilize the storage since we leased it out and now they are trying to make me pay for it. When I went to get my things out all types of eggs were on my things so I refused to take the belongings until they did pest control. They now have locked my storage and are trying to take me to auction in Sept 2023. They still haven't had anyone come out to do the pest control and the DM has not even bothered to call to fix the issue. Also, the lady who works there is a previous neighbor of my mine who is absolutely rude and has never been a friendly person. I had an altercation with her and I believe she put me in that unit on purpose. My life belongings are in that storage including my newborns things. I would/will NEVER rent from this storage again. I just moved and am not able to take anything with me.
Very professional and informative and curtious
Antonette was amazing!!! I highly recommend coming here for storage! Super affordable!
I walked in and Shana was amazing. She went above and beyond to take care of me
I love this storage I had them before used them no problems at all they work with u try and help you out when u need it I have a long trailer the spot they gave me was close to another trailer so they gave me 2 spots for the price of 1 come on now who wouldnt do that love this place look forward in keeping business with u thank u soo much
Antoinette has been extremely helpful and very accommodating. This is the place to go if you need to store your things.
Great customer service!
i’ve stored my belongs with public storage a couple of times of the years! Mr.Bobby and Ms. Antoinette are always happy to help with ANY and All issue’s and are such sweet souls! if I could give them a 10 I would!
Antonette was so helpful and kind. Thanks for all your amazing customer service.
excellent service from Kailey very friendly and committed to her work
Storage space was great for the price I paid for. Customer service was top-notch 👌 Seemless gate check-in and paying the bill online was a very smooth process.
They really take care of you if you have any issues or questions! Highly recommend and will definitely use this service again in the future.
Jake helped tremendously. Definitely recommend!!
Office personnel was very friendly and helpful. Units was clean and easily accessible.
Very helpful staff. Were able to find a solution to our storage needs even in our difficulty situation with large trucks! Thank you Ladies!
Very friendly and helpful. Good pricing.
One of the best experiences I had with a storage company
I called with a concern about the price of my unit, all was made right. Thank you. Great customer service!!!!
Kaley was the most patient and honest employee. Please find more like her!
Traveling nurse. Kailey made it super easy.
Very friendly staff and very clean grounds. Kailey is extremely helpful with all of our questions
What a wonderful team! I felt right at home. Laughter is good for the soul I had a smile the entire experience. Peace and blessings Kailey!
Public Storage is awesome go see Bobby for all your storage needs.
Friendly staff have had items stored here a few times over many years. Decently priced for the area
I was locked out of my storage but an employee name antonette helped me though the right guidelines so in and get in my storage locker right away.
Public Storage have great customer service and is willing to help.
Absolutely the most amazing experience, very nice folks
Bobby was great, go see him for all your storage needs.
Knkw what there are doing. The app is great. Staff wonderful. Stop in and say HI sometime.
This rating is specifically for Bobby I've had a unit here for about 2 going on 3 years now and bobby has always made every interaction pleasant and super easy. Even when I'm a little late on payment it's never negative i get my promise to pay in and we are all set he's great!
Antonette she is amazing. She was very informative with every detail of my storage and about my future payments. I didn’t even have to wait for my reservation, she got me right in. I would recommend public storage to everyone.
Trusted my RV was safe for the year. I was not wrong! Great office staff too!
Helpful
Sal is a very helpful representative for Public Storage. He gives a great explanation on everything that has to be done.
Went here the other day to get a unit. I told them upfront that I needed a unit with 24 hour access. They said fine, I filled out the paperwork and paid the initial $50, it dropped to $30 because I had my own lock and insurance. They then showed me an inside unit, down a hallway, that smelled of mold, and I explained that I needed a unit I could drive up to, and unload my truck. They showed me a few outside units. I found one to my liking. Then they told me that it was only accessible from during the day. I told them again, that I needed 24-hour access. Then they informed me that they don't have an outside unit with 24-hour access. So, I cancelled the rental. However, they decided to keep my money. I called today to find out why the charge hadn't be credited back to my account, and after talking to several people, and eventually someone they told me was a supervisor, Kevin, they all said that they weren't able to refund my money for a rental that didn't actually happen. BEWARE shady business practices, and a lack of integrity. When they knew, up-front, what I needed, they should have told me then that they didn't have it. Instead, they took my money, then told me they didn't have it, and refused to give my money back. So, I'll be contacting the Consumer Affairs branch of the Texas AG's office to try and get this resolved.
Bobby
Above & beyond! Excellent and fast service. Sal is the man!!!
the staff here were helpful and professional
Antoinette was an amazing person to work with!
The team at the Cove location is awesome.
Sal is amazing! He's very knowledgeable, helpful, and patient. He took the time out to ensure that all my questions were properly answered. He also assisted me in finding an affordable unit that fit my storage requirements.
Great workers with good personalities as well as willing to work with you for great deals!
Sal was the best helped me get a unit quickly and on move out date was helpful with the whole process will definitely be using them again
The team here in Cove is excellent 👍
Sal and Antionette are amazing and are the only reason I stay a customer to them. They make your visit easy breezy lemon squeezy.
Very clean and prompt
Bobby was the best.
Team was fast efficient and got me well taken care of in a timely manner
The team at Public Storage is awesome, I recommend this location for all your storage needs
My husband and I searched the local area for an affordable storage unit that fit our temporary needs. After hitting up a few spots, public storage was the last resort. Antoinette walked up and made life so easy for us! Not only was we able to get the space we were looking for, she made what was an extremely stressful day disappear! Her bubbly personality eased our frustrations! For some people customer service is everything! I’m one of those people! She made sure we were accommodated and Sal pulled up and saved the day as well! I would strongly recommend this location to any and all looking for a piece of mind!!!! Thanks to you both!
The office staff and the property manager staff were very helpful friendly and kind appreciated in this stressful time of my life I needed to smile and they gave me one thank you so much
Antonette was amazing she had really good customer service
We got a really good rate on a storage space, it took less than 10 minutes to book a space. The property is managed phenomenally and secured nice!
Absolutely love the service it's big and they help me with everything I needed
Nice people, clean storage units. Very user friendly
The team at the Copperas Cove location were beyond helpful and courteous. Best service ever. Highly recommended.
Great service , in & out ,
Antonette was such a big help with me moving into my new unit. She’s super sweet and nice
Antoinette helped me and she was amazing!! She was very professional, polite and well educated!
I have alot going on in life like so many others and the 3 employees in copperas cove location literally turned day day around. Very heloful..empathic and did all they could to make my day better n finding the right unit for me..thanks yall vanessa
Updating my review:
We were reached out to by the managers who apologized and did try to rectify the situation. Unfortunately because of the way the other female employee treated us originally, we did not feel comfortable using their facility. However, I can tell by the managers efforts and kindness that this was an isolated situation and the company truly does care about their customers and military families. I would recommend others give them a try.
This place totally screwed us. They promised us a unit and knew we needed to register it online. They knew my husband is active duty and had a very short window to be there from out of state to fill the unit. We spent hundreds on plane tickets and U-Hauls and literally days before his arrival they are going to call and tell us they gave our non 24 hr unit away and the only unit available now is not able to be rented on line.
Professional, helpful, kind, and they make you feel like you are welcomed. Trena helped me today around 1130am and she was knowledgeable, helpful and the confirmation I got from us conversing was amazing.
Antoinette was awesome in assisting me this morning. She most definitely deserves a pay raise. Plus we got the same name so yaaaay!
I’ve dealt with Bobby there for almost a year now from storing my cars to storing household goods, always helpful An knowledgeable about your needs An situation!! I won’t go ever else as long as Bobby works there!!!!!!!!!
Great job jake handled my experiance with great profesional sevice
My first time at this location, Jake was friendly, engaging and very professional. Recommend this location for your storage purposes.
Jake was super helpful, thoughtful and thorough. Made process easy and quick!
Jake and Bobby were a big help! Glad I went with them!!
Awesome customer service, great job Jake.
Jake was amazing, he helped us tremendously and was patient. Highly recommend public storage if you wanna store your household items
Jake was AWESOME. Recommend him and congratulations on daddy to be
Jake provided excellent customer service. This man deserves a promotion! Thanks
The place is great, willing to work with you and give you multiple options. Miss Antonette was great on answer all my question and even going little beyond buy suggest cheaper options.
The team at public storage were awesome! I came late in the day and they got me in and out without any hassle! Clean facility and excellent customer service!
Jake was awesome with customer service,
Phone system is automated and very frustrating when trying to reach a real person.
Jake was great.
Great service
The team at public storage was absolutely amazing in helping me recover my gate code! Absolutely amazing service! Thank you so much
I just rented a unit here today and the people that work their were very friendly,went above and beyond to get me the unit I needed at great price! Bobby showed us 2 units and the second one was exactly what we needed. I want to thank y'all for making that such a smooth process for us!
Supet clean safe and secure storage well lit.
Friendly/professional management a great place to store your belongings . Bobby is super helpful friendly and professional. Would definitely recommend Public Storage to anyone needing storage facility in Copperas Cove area.
Great place. Bobbie is a very nice men
Jake and the team at public storage was very professional and helpful.
The same raggity place with the broken main door. The same size and same place now costs $50.00. Fortunately The same good guys work there. Corporate greed spreading thru small towns like Copperas Cove devouring everything on the way.
Team at Copperas Cove was exceptional
Team was polite and very professional!
Antonette was excellent and outstanding! I would highly recommend!
Awesome place! Very professional services! Jake has been the best help and made renting a storage unit a smooth process!
Jake gave good customer service care today, was well pleased with the help
Jake explain all details making decision easy
Jake was a great help
excellent customer service
Antoinette is extremely helpful and patient. She answered all my questions, and helped me secure a perfect unit with an unbeatable rate! Thank you for your kindness.
The lady Antionette was amazing. Very knowledgeable about the unit and was very descriptive on everything about the storage and the paperwork before I signed. She made sure I understood everything before I signed. Gave a tour and showed me exactly where my unit was. Took out All of the confusion, which is important. Very clean place. Gives you options that fits your lifestyle. Very patient and professional even when I had my children running around. Thank you! Will definitely recommend to everyone!
Jake was awesome!
Jake did a great job.
Jake is excellent at customer service making sure I got everything in order.
Jake had amazing customer service and made sure I that I was comfortable with my unit, and went above and beyond.
Jake was very helpful super friendly and quick working absolutely great! Thank you!
Jake helped me get storage for my car with no problems! Thank you again!
Jake and Bobby at the this location in copperas cove public storage were invaluable to me actually obtaining my storage unit they were very helpful friendly and courteous I would recommend this storage facility to anyone.
Antionette and Jake provided outstanding customer service.
Jake was amazing, and everyone was really sweet, patient and made sure me and my husband had everything we needed to move forward positively!
Antoinette was amazing. She was super informative and kind as I was renting and moving in all same day kind of in a hurry. She got me in a unit immediately and made sure I had every resource I needed to make the process go as smoothly as possible. 10/10 she’s fantastic.
Jake and Bobby are great!
Jake is such a professional. He is always so helpful and pleasant to me when I come in to make a payment. I hope he works here for a long time.
I just rented from public storage and jake was amazing I would recommend him to everyone
Jay was awesome! Outstanding Customer Service!!
Jake was the best help! Was confused at first but he took care of me quickly no issues!
Great service from Jake & Antonette. . Thank you both.🙂
Jake and antonette has been the best and they are great at what do I give an a plus-
Jake and Bobby was super helpful and very professional, will recommend!
Jake was a great help with our auctions today incredible customer service
Jake was of excellent help
Jake and Cynthia were amazing! This was our first time coming to this storage facility and they went above and beyond to make our visit a great one! We look forward to future business with them.
Thank you Jake!
Jake and Antoinette were very lovely to work with. They were both very accommodating to the military working life and rigid scheduling.
Jake was very helpful with finding and getting me into my unit. Great experience!
Jake and Bobby were very friendly and helpful. Highly recommend going to them at public storage. Jake was very efficient.
Jake and antonette were the most helpful in my storage search this has helped a tremendous amount
Jake was so nice and understanding! Huge anime nerd just like me, we had a nice chat about one of my tattoos.
Jake was awesome very professional and helpful SINCERELY RC CARL
jake that works at this place was very nice and understanding. I would highly recommend anyone to him.
Jake was great!
Jake was so helpful in helping us locate our unit and coming back to show us how to close it up!!!
Jake was awesome
Jake was very helpful.
Antoinette the property manager was extremely helpful got us keys and the exact unit we wanted the same day we called! It was a downstairs, climate controlled 24/7 access unit! We even got a deal where the first month was only a $1! She even sold us a lock for the unit, let us use a dolly, and offered to give us some boxes!! She was very accommodating and pleasant! I also had my two kids with me and she was so sweet with them! 10/10 reccoment getting a unit here and dealing with Miss Antoinette! 😀
Had a storage unit here since 2018 when i pcs’d to ft hood and all i can say is ever since Jake and Bobby started here i have nothing short of a great experience. friendly employees, go above and beyond everytime i see them and take customer service to a new level of care. 5-star business!
The staff at public storage is amazing they do go above and beyond for my needs and I do appreciate everything they do for me
Jake was very helpful! Great service!! Will recommend!
Jake was very helpful with cost and explaining special deals also I truly appreciated him taking the extra step to show me the different units as well.
Hey these guys are great I actually have Bobby’s cell phone number in my phone under Bobby public storage lol and Jake is always so helpful
Jake took care of me. easy process. Great rates!
Jake and Antonette were outstanding today! They provided a smooth and easy sign up! The storage unit and prices were great as well. I definitely recommend this storage space.
Awesome customer service by Jake, very professional and understanding
Great service, Jake take care of you. Covers all details
I received 5 star service today. Jake has great customer service. He was friendly, informative and efficient!
So appreciate Jake who got me all signed in as he explained all details completely. He was patient, professional, and a hoot doing business with.
Jake was very awesome! He was patient, knowledgeable, & personable. He helped me through my process of getting my storage information confirmed & I highly recommend Public Storage to anyone in need. They make their services easy to understand and the storages seemed to be very well tended to. I have used this company twice within the last 5 years!
Jake and Antoinette are awesome and the most helpful people in the world. Definitely recommend using these guys
Service was great! Jay and Antionette are awesome at what they do 🙂
We stored my mother-in-law's things here for a little while. The staff was wonderful! Every interaction was great and they are extremely courteous! Antoinette was wonderful and so helpful! They went out of their way to answer any and all questions I had! I love how thorough and informative they were and they never made me feel awkward or dumb for any question I had. I would store with them again just because of the staff!
This was such an overall great and smooth experience! From calling in speaking to Jessica to going in signing my contract with Antonette! They had very great customer service!! We had awesome down to earth real conversations about life in the process. Also they are decently priced,they even have some promos going on! They were very helpful,Jake came to help out right away when Antonette called him. Thank You for making this such an awesome experience for me at a time like this in my life. It was greatly appreciated!!
If you need a storage unit,contact them!
Very professional and very eager to go above and beyond to help. Very attentive and new my needs. Antoinette was able to find me the perfect size spot for my RV.
Everyone is so nice there, they watched out for me while I was moving my stuff out of storage. One employee actually came by to check me, I so appreciated that. Jake, Bobby and Antoinette are the best!!!They went out of their way to help me anyway they could. . Very pleasant to talk to. If I ever need storage again this is my go to. Thanks guys for helping me and being you.
Jake is great at customer service!
Copperas Cove Storage now known as Public Storage in Copperas Cove has been a place of professionalism and outstanding customer service for my Family, Friends and I. The name has changed yet not the quality of Service.
Jake was a huge help and made sure I was 100% comfortable and understood. Best storage unit facility in the Fort Hood area!
Very professional and very eager to go above and beyond to help. Very attentive and new my needs for a units size before I did. Bobby, Jake, and Antoinette are the best!!
Jake was awesome. He helped me find the storage I needed. Very professional and kind.
Jake was very helpful and accommodating! He took the time to help us find the right fit and also gave very helpful tips for getting the most out of our storage unit! Conveniently opened 7 days a week! I 100% recommend choosing storage unit for your storage needs!
MR. JAKE HELP A HOLD LOT TODAY. HE TOOK CARE OF A PROBLEM I THOUGHT I HAD AN CORRECTED IT. WITH OUT HIS HELP I WOULD HAVE CALLED YOU GUYS CUZZING ETC. THANKS JAKE -
Jake and Bobby were awesome and very helpful
Jake and Antonette were very knowledgeable and helpful. Their advice was greatly appreciated!
Bobby and Antonette are great !
If you need storage come see them, the best place in Cove....
Bobby and Antoinette are awesome!!! They helped us so much and are totally Amazing. Wonderful rates!! Definitely recommend!!
Jake & assistant were very with me gaining access to my storage unit 👍🏿!
Professional and clean! It was easy to set up a lease. Jake was very helpful with the move out process. I would use Public Storage I again.