Public Storage Self-Storage Units at 4792 Main Street, Spring Hill, TN

Trust me, 1st month is $1. Then the next 3 months will increase to amounts you’re stuck with. They also force insurance on you, which is also inflated. Next, after them sneaking all these fine print items, you pay on the 1st of each month. Even when you pay your balance, it will always have next month’s balance added to the account within a few hours. Visually just adding stress. 15 days past due because of all the now additional late fees, not fee, fees, they will not only lock you out your unit, but they now are ready to move your items to auction. The entire thing is a con and gimmick. Not transparent with their plans to basically leave you broke while robbing you. You know politics. Right now, for a small unit, mine is $180 plus insurance, $200. It’s like damn, I didn’t know I stored my things on soil filled with gold. - Point is, all storage units suck and this one takes the cake for suck. To their lack of customer service support for a national brand, down to scheduled payments, or care about you or your stuff. You’re just a lock number to them, ready to mark it out and flip to another one.

Don’t get storage here. They get you in the door and then raise the price!! I got my storage unit in February 2025 for $148/month, including insurance. On June 2025, I was charged $199 (10x10 space). I called to inquire about the charge. I was told that the rate had increased and that an email was sent to me. While on the phone with the representative, I checked my email. I had not received any emails from Public Storage. I even checked my junk email folder and my deleted email folder. When I initially rented the storage I was not told that the price I was getting it for was for a limited amount of time. If I was, and it wasn’t…. they did not disclosed this at all. Here it is, 4 months later and it has increased $50!!! That’s crazy!!! There are other climate controlled facilities that are reasonable and not $200 a month for the space 10x10 space! Besides, it’s hard to get in and out of when there’s traffic. I will be moving my items to a different storage facility.

This has been a great experience. Everything is set up online and the process works well. It is clean and well lit. Everything including payment and access to the gate and doors can be done through the app. Would recommend!

Mary was great. New customer, great unit condition and property is clean. Very satisfied

Amelia was so kind and helpful in showing me the different sizes of the available units. She then walked me through the steps of reserving a unit online and it was a seamless process!

Reese was outstanding, Both in his personal skills and his professionalism. We were confused when we got there because of an online discussion with a public storage representative. Reese Explained the process to us, and got into our new locker. What we thought was going to be a pain staking experience turned out to be quick and pleasant all due to Reese ! Thank you so much.

Mary was an amazing help. Wonderful experience

Super easy - I signed up on-line on the way to my destination and was able to walk in and load my storage space without ever stopping to sign anything in person. This facility is brand new and in great shape. I like the bluetooth enabled gates/doors that are controlled by the public storage app.

Quick easy helpful

Mary did an excellent job of welcoming us to our new Public Storage Units in TN.

Price gouging right from the start. Terrible customer service. Hidden fees. Large gaps open above units making my space accessible from all adjoining units. Rude management. I have never been so excited to stop doing business with a company.

Great service! Nice new units

Excellent!

Mary was amazing and very knowledgeable and helpful. I loved my experience and will absolutely recommend these services!

Mary was amazing and helpful today!

Storage units are clean and climate controlled. Manager was very friendly and helpful! Thanks!

Mary was very helpful when I called to get information about a unit. Very friendly.

Mary was fantastic at helping me get my unit with ease.

Amelia was awesome!

perfect

Best experience! Clean and secure facility! Mary is amazing! So grateful for all she does.

Nice facility, easy access through the App. Bluetooth access can be a bit frustrating when trying to access the building when it keeps opening the gate but it’s not that big of a deal. Jacob is very helpful and profession whenever there’s an issue.

Do not use this place. They have a marketing gimmick where they lock you into a rate and start going up 30% every 6 months. I rented a locker for $200/month and within three months, they changed the rate to $250/month with a warning that it will most likely happen again in another three months. Awful. The same unit is still being advertised for $200/mo online. They said I could rent a different one online and come move all my stuff into the new one if I wanted thay rate. Also take notice how the owner responded and did not even argue my claim. Yikes.

Gotta say this place is nice, well kept, and ran pretty well. I have no issues getting into my unit, and even though I lost my key, I was able to find some way to be able to get back in. I personally want to thank Ms. Mary, a wonderful woman who works there. I was having issues paying my bills on time for a few months, and she prevented my stuff from being sold for a couple months until I was able to pay something. She really has had my back and helped me recently, I couldn’t thank her enough.

Dana is a Legend. She is kind, considerate and caring. She made my experience at Public Storage amazing. Dana is helpful and she answered all of my questions.

Josey as usual was the most kind and shes one reason why i enjoy public storage,she made sure i was taking care of today thanks so much

Caitlyn and Amelia and Joe are the best employees ever!!

Had the best experience with Mary! She was incredibly helpful in getting me into the perfect unit. A great problem solver when my online reservation selected the unit "closest to an exterior door" -- but not the one I wanted. Cleanest storage facility of the dozen or so I've toured or stored over the past decade. One of the few with a load-in bay that protects from weather during load in/out.

They were excellent. I love the walk to my unit .

Mary and Amelia were super helpful for my family’s recent move. Highly recommend this place.

Mary and Amelia helped my sister in law with a big undertaking of moving her mom into assisted living. Very professional and kind

Mary and Amelia have been so very helpful with all of my storage needs . Super friendly and accommodating ! Thanks so much !

Amelia at the Spring Hill location was just great! She was so helpful we really appreciated the time she spent with us explaining everything. She went above and beyond to assure we got the unit we needed.

Excellent service and assistance. Highly recommend this Public Storage Facility

The location is clean, and very well kept. Mary is the nicest person, super professional, and super help. I definitely recommend using this facility. Ask for Mary!

Mary was helpful and kind!

Mary was very professional and detailed with all the information.

Mary was amazing . Great service , helpful, friendly, professional. Will recommend this place to everyone I know that needs storage. This lady makes your company look good. Bill G.

Mary was so kind and helpful! Much appreciated!

Mary was great

Amelia was fantastic!

Mary was very helpful, informative and accommodating for my last minute storage needs. Thank you!

Amelia has excellent customer service!!! Thankyou for kindness knowledge and a great place clean and nice definitely 5stars

Mary was very helpful in setting up my storage! Facility is clean and secure.

Perfect place to store items. Building is clean, with good lighting and secure! Also great prices on the units online on the website compared to other storage facilities in town.

Mary was simply amazing and provided stellar service. Her help and expertise in setting up our storage unit made the whole process a breeze. Thanks Mary!

I would highly recommend this Public Storage location. Over the course of the past year, Mary has taken very good care of me and my belongings. If you’re looking to rent, please consider this as an option! You will not regret it. I was unable to write a separate Google review for Public Storage so I am updating my prior recommendation. I highly highly highly recommend public storage. They’re courteous and careful of peoples property. It’s a very safe environment and I would highly recommend it.

My brother and I walked in just a little before the attendant was going to leave and still gave us quality customer service as if we were her first customers of the day.

Mary was the sweetest most helpful employee with me today! I am so grateful for her kind words and I will definitely be recommending this storage to many others!

Mary was SUPER helpful with getting us set up in our space! Super sweet and made sure we had everything we needed. :)

Mary was amazing at helping me transfer units without it costing me so much. Thank you so much Mary!

I really like this public Storage. Very neat and clean. I feel like my things are safe there. Mary is awesome! Extremely helpful!!! Would highly recommend.

Mary has great customer service and I love how professional and friendly she and the rest of the staff is...

I've been doing business with this place for over a year and the ladies that work the front desk are simply amazing and helpful and they care and I feel bad because I can't remember their names this morning it's very early and I just got off work and I'm tired LOL.

Great experience all around. The customer service rep was one of the best I’ve ever talked with. She was able to find a promotion that saved me $. On -site person was pleasant to work with and got me a unit promptly.

Competitive price and had large units available. Clean and inside temp in the 70s on a day when it was 95 and sunny outside. The manager was a sub because primary manager is out on leave but she knew her stuff and was very helpful. When I asked if she knew any local movers to help me, she recommended several to choose

I have been using public storage for 3 years and it's been great. I have nothing but good things to say about the employees, especially Amelia. She was always kind and helpfuld

Mary was great! She answered all questions and made sure I understood how to use the locks, gate code and building code. Very clean facility with 24 hour security.

Mary was very helpful. Nice location.

I currently have 3 units rented here. It is a very clean and reasonably priced climate controlled facility. The staff are very helpful as well. I recently had a question about my billing and Mary did an excellent job explaining it to me. I would highly recommend this storage facility if you are looking for climate controlled storage.

Mary at the front desk was phenomenal. She was informative and helpful. She greeted me with a smile and made me feel welcomed. This is such a rarity today. I definitely would recommend this location because of her.

Great price for this area very clean and Mary helped us tremendously.

Mary was super helpful and extremely informative about prices.