Public Storage Self-Storage Units at 863 Fortress Bl, Murfreesboro, TN

Ann has been a great property manager and is very nice to work with.

Public Storage is trusted, so I came here. Ann was tremendous and helped me out greatly

Ann was pleasant and extremely efficient.

She helped me when I was evicted and needed a storage for a low rate asap. She also offered water after being in heat all day.

Ann was very nice and helpful.

Quick and easy getting started. Ann was very helpful and friendly!

Octavia was the most amazing person to talk to. Very understanding and helpful in way I didn't see possible. She is probably the best employee at this location and possibly the entire company.

Ann was so helpful!!! She showed me several units and was able to get a storage unit for me immediately. Highly recommend using the Public Storage in Murfreesboro.

Brandie is awesome.

Brandie was amazing. She was helpful and friendly. I'm so glad that I came to Public Storage in Murfreesboro.

Caitlin is awesome

Great service from Brandie always. Been renting here for a year or so and never had any issues. Would tell everyone to rent from her at this location.

Perfect experience so far, property manager Brandie is great.

Brandie deserves this Google 5 star review for helping me out over the last year.

I was helped by Brandie who is very funny. She told me a funny story at move in andmade me laugh. Highly recommend

Octavia and Brandie helped me get set up

Brandie was a great help! Very understanding with my dad since his english is not so good. She is such a kind person and has an amazing energy! Great staff 🩷

Brandie helped me a lot. Will tell everyone to rent from her.

Im so glad i met Brandie today. She is A ray of sunshine and im grateful shes the property manager at fortress blvd public storage Update: unfortuntely i wont get to see the staff at Murfreesboro as much as i used to. I'm gonna miss Brandie and Ann. They are very nice and professional. It was great knowing them.

Brandie is awesome… She help me out with all my questions

Very nice and fast with setting me up!

Brandie the property manager herpes me rent a good sized unit for needs. Also showed me the app to open the Gates.

Great and efficient. Easy process. Recommend 10/10

Brandie and Ann helped me out today. I love this storage facility; been here since 2018.

This is the CLEANEST storage place I've ever been to, the people are so nice, and it's always a pleasure to come here :)

Brandie is amazingly Nice.

Brandie hooked me up on my unit last month and helped me get the app today to open the gates to the property.

Anne is awesome and super helpful and gave my kids stuff to do so I could focus!

Brandie helped me get a unit go see her

Ann was Very helpful!!

Ann is great! So helpful & made experience super easy!

Brandie is the best

Brandie helped me rent a space and was very helpful.

Ann was extremely helpful in setting up my storage unit. Her help made the experience painless.

Ann was wonderful had an awesome attitude Thanks

Ann was so helpful and great to work with. She answered all of my questions thoroughly.

Brandie, helped me with my payment. She was very kind and courteous.

The friendliest staff in Tennessee!

Best service during my rental from Brandie. Would recommend location.

Brandie was very helpful with helping to set up the app on my phone and very polite

Ann was very great and kind.

Ann was super helpful in such a stressful time. Really loved doing business with her

Brandie is amazing and I love using public storage for all my needs😊

I absolutely want to thank Brandie for helping me move and get settled into my Unit. This lady: Brandie is surely (the bom dot com) we the public need more like her... thanks for that lovely smile you Brandie😍 may GOD Bless you real good🙏🙃

Brandie is the best, she has helped me so much. I had problems with my space in January and she took care of it. Glad i came to this facility.

Brandie helped me endlessly. I had a great experience with a good unit in the B Building. Loved it here!

Ann was awesome!!! She made the entire process easy. I have rented at this location before and cannot say enough kind words about the staff that works here. They are always willing to help with anything you need!!

Brandie is the greatest property manager ever

Brandie is fantastic!

Brandie helped me get a great unit.

Brandie helped me rent a unit even with the language barrier. Thanks Brandie.

Brandie was so helpful in securing a storage unit for me. Her knowledge and expertise are certainly an asset to Public Storage!!

Brandie was very nice and helpful. I appreciated the quality customer service!

Brandie is the best very helpfully answered each question for me

Brandy the store manager goes above and beyond to help customers! Highly recommend this Public Storage on Fortress!!

Ann was super amazing helping me pick out my new space for my New TREASURES 👍🏽

Brandie helped me a lot.

Had an excellent experience with Brandie today. Will tell everyone to rent from her.

Ann was fantastic and super helpful with getting us a unit!

When you’re paying an exorbitant amount for a climate controlled unit it should not be colder inside than it is outside.

Meghan was super helpful! Thank you so much!

Brandie was super helpful, kind an accommodating. She worked us thru a unit transfer and price adjustment with ease. Thankful for her as our property manager.

Brandi was very helpful and professional when dealing with her, Customer service second to none.

Brandie was amazing and helped when my company had a move here she’s awesome drop her a pay raise plzzz

Great customer service Brandie was awesome

Great customer service brandie is great would recommend this place is great

Brandie, Caitlyn, and Meghan were wonderful and helped me download the app and reset my password!

Brandie got me right on the app!

Brandie is super helpful and has a very clean property. Will tell everyone to come rent from her.

Caitlyn and Ann helped me today and I really appreciate them, they are both so sweet! Definitely recommend them

Caitlyn was very helpful and professional, and really showed enthusiasm.

Used this facility during my transition after selling my house and relocating.The Murfreesboro location is awesome and clean. Brandie has been so helpful and pleasant to work with. She's always looked out for me anytime I had a question or an issue. Would definitely recommend.

Brandie was very helpful, knowledgeable and kind. She keeps the property very clean. Over-all it was a great experience!

Brandie was so helpful and kind! I appreciate her patience and support.

As someone with anxiety, I felt really relieved to be talking to someone who was so friendly. Brandie is really sweet and very helpful. If I was trying to decide between two storage places, I would pick this place just because of how kind I was greeted. Thank you Brandie!

Service was empecable... Brandi keeps the place clean and in order... I will return... We are NOT related...

Brandie is literally the best she is so helpful and keeps her location supper clean and organized.

Brandie was very helpful and friendly and was able to get me set up with a unit at the best price in a very short period of time.

Caitlyn and Brandie were very helpful while I was buying an auction unit I won. Friendly and professional, I recommend buying auction units from here 👍

Customer 10/10. I had reservations for a smaller unit that wasn’t going to fit all of my belongings and Caitlyn was very helpful in getting me in the right unit and making sure I I was equipped with everything I needed thank you so much.

Marvin He was very delightful for sunrise new he was knowledgeable

Caitlyn, was super knowledgeable and very helpful. She helped me and my husband throughout the entire process. She answered all of the questions we had since this was our first time ever renting a storage. She went above and beyond. Thank you so much Caitlyn

Caitlyn was a tremendous help and went out of her way to make sure everything was covered. Very nice and courteous!

Ann was fantastic!

Ann was awesome! She helped me get exactly what I needed! & in a timely manner!

Customer service was great and helpful. I plan to use for storage use next time as well.

Ann was really nice and helpful!!!

Super clean. They are so respectful here. I recommend to come here if you need it

Brandie and Ann are always amazing to work with. The unit is a great size and price, the property is always clean and the hours make it easy to access the unit and the office.

brandies gave me wonderful service today , everything was successful of what I came here for , she's funny caring lady to her customers

Yesterday, I came up to public storage to pay for my rent and Brandie was such a wonderful help. She had tried calling me and my partner to inform us of possible water damage and was just so nice in a time when we both really needed some kindness. I have so many memories in storage right now and I’m glad knowing that my things are being looked out for by someone who cares so much. Thank you, Brandie for putting my mind at ease and overall making my day better.

I've been going here for a while now and Brandie has been nothing but the best when it comes to true customer service, respect and being a cool person to talk with goes a long way when you're having a bad day and she always delivered so I hope everyone who reads this gets to have her welcome you into Public Storage!

Brandy the property manager was professional, We recommend this storage for long and short term storage.

Anneeeeee was wonderful! She was extremely helpful. 😊

Nice clean storage facility. So far, so good! Would recommend.

Ann is great! Front office staff is super helpful and friendly. Very accommodating! Thank you!

Very clean. Large freight elevator to reach upper floors. Carts to assists when you don't have a helper. Wish the corridors were slightly wider to make turns easier.

Ann was great. Very fast and efficient service

Brandie is beyond nice. She helped me get my new unit and the app to open the gate. She's a 10 10 10!!! 10 stars.

Nice

I cannot say enough good things about Brandie. Our movers left some things behind and she went out of her way to make sure that we knew about it and to ensure that the movers came back and retrieved the things left behind. She is awesome!!!

Brandie was great and explained everything well.

Brandie was very helpful and kind! Thank you so much!

I would recommend this location to anyone who looking for storage. It’s carts there to help you move and even more easy with the elevator for up stairs storage spaces. ASK FOR BRANDIE!!!!!

Brandie and Ann was very nice and helpful today. They answered all my questions and were very polite throughout my visit.

Mrs. Brandie was amazing and very kind! Gave us great directions and helped us in every way possible. So thank you Brandie! - Andre/Andrew From All My Sons

Amazing team thanks to all they are helping me on my new start.

Absolutely the BEST STORAGE FACILITY I've even done business with!!! The help is great!!! The manager was AWESOME and helpped me out!!! Prices were good too!!!

Annn was very polite sweet heart

Ann was very friendly and helpful. She also said hi upon me entering the store alone with Brandie as well.

Ann in office was very helpful. Brandie was able to give me Hotspot to make the app download so easy. Come see these ladies.

Brandie gave me excellent service. She read me a couple sentences and I couldn't believe she had it memorized. Great person.

Brandie was so helpful with my move-in thank you brandie

Brandie and Ann made the move in super easy and fast! The app access is amazing and was a smooth rental experience.

Would recommend Brandie

Brandie is amazing. Must see her.

Awesome Service from Brandie at this location! Friendly and very helpful, definitely 5 star!

I highly recommend Public Storage, a great facility, and even better employees. I have been shopping for a storage unit in Murfreesboro; after talking to several others in the area with no avail, I hit the jackpot at Public Storage and was even more fortunate enough to find Brandie and her co-worker Amy. When I stopped by the office to check my options, Brandie was exceptionally versed in all of their features, benefits, and pricing that was the best in town. She gave me recommendations on what I needed and went over current promotions available on the website that helped out. The unit and the grounds were spotless, and the new touchless entry via phone was very convenient. When Brandie wasn't available, Amy was just as knowledgeable and pleasant and answered every question I had. These two ladies' professionalism and customer service make this facility stand head and shoulders above the rest. Employees like these two are hard to find and deserve to be compensated and commended for their outstanding job at Public Storage.

Brandie, the property manager is the best ever! Super helpful, and got everything I needed taken care of in less than 15 minutes. Best storage place in Murfreesboro!

Brandie was helpful, nice, and gave me a better assistants then other storage units would. I suggest anyone who read the reviews. Go to the Public Storage on Fortress. Thank you Brandie!!

I would like to shout-out Brandy!!! She went above and beyond to assist me with my needs. She most definitely deserves Employee of the month!!!

Very easy to pick out and rent the space online. They messaged me the morning my lease started with the access code and other details.

I am so Grateful for Brandy the Property Manager @ the location in Murfreesboro TN. I have been having a hard time financially and shouldn't be in the situation I'm in right now, I was having a bad day when I called to check the balance on My account, I got emotional and started to explain My situation to Her. She took the time to listen to Me and didn't just rush Me off of the phone. She went over and beyond, listened and gave Me some Good advice when She didn't have to. Thank You for being there and listening when I needed someone @ the time. Thank You again.

I had to call and get some information. I spoke with Brandie and she was so helpful. Although I could have used the website I was working with elderly and they like to hear everything instead of web. Brandie was so patient and compassionate. We are still looking around but to me Brandie would be a nice addition to their storage fees. You can't beat personal care for the customer

I was very happy with my service. Brandie made sure that I got the size of storage I needed..

Something different than other cities.

Brandie is the absolute best. She is so sweet and very helpful every time i come here.

Brandie and Caitlyn where very nice and helpful, they made my experience delightful, ty

Ann and Brandie in the front office are great!

Ann and brandy were amazing and made the process a breeze!

Brandie was very helpful!

I recommend this storage company to anyone! Brandie is super polite and professional at what she does. And was very helpful. Answered any and all questions I had. Very satisfied with their services.

I have been doing business with this location for over a year and as much as I have not wanted to have storage I am more grateful to have had it at this place because of the customer service has been above and beyond. the woman that goes by the name of Brandie has gone out of her way to help me numerous times by just communication alone has been so helpful. The information, time and respect she has shown has been much appreciated. I most certainly would recommend this location for the simple fact their customer service is phenomenal 🌄 happy holiday

Brandie was wonderfull very helpful wonderful place best experience

I had a great experience with your employee Brandie. She made my day. Would recomend

Brandie is the best!

I have done business with alot of storage companies over the past few years and I must say brandie is unmatched. She had me in and out in no time and very professional I would recommend this location to any and everybody *plus* very clean location she even went to search for carts in the rain and didn’t even have to thanks brandie

Awesome experience, wonderful staff Kaitlin was very friendly and professional , and informative.

Caitlyn, Brandie, and Ann are amazing at helping me with my storage needs. Caitlyn was exceptional with helping me with my auction issues.

Brandon is the most profesional person ive met at publica storeage. Very nice.

Brandie handled our situation with kindness and understanding. She was very professional.

What an incredible experience I had meeting Brandie and Ann !!! They exceptionally helpful in helping me with my storage needs .

Brandie is a very professional representative for Public storage. She is beyond helpful in every aspect. The location is very clean inside and out.

Brandie and Ann were very helpful. Wouldn't store anywhere else. I've never met a better property manager than Brandie. She runs a great, clean property.

Brandie, shes the ticket. Go see here today. She is so nice and i cant find a better manager to watch over my stuff.

Brandie is wonderful and very pleasant. She helped me with downloading the app to get into the property. Go see her and her beautiful smile today.

Brandie is the absolute best. I couldn’t imagine doing business with anyone else.

Great location and friendly staff.

Caitlin and Brandon were very helpful with getting me set up. Highly recommend.

Great customer service! Brandie and Caitlyn were so helpful. I have used Public Storage several times for extended periods of time and each time, I have been very happy with their assistance.

Brandie was very nice and helpful with our purchased unit! She went above and beyond to get us a good deal.

Caitlyn and brandie were so helpful in helping me find the right unit. Property was clean, and the service was friendly. 100% recommend.

Brandie, Katlyn, and Ann are awesome ladies! Would recommend!

Catilyn assisted me with smiles of joy.

Brandie and Ann are awesome!

Satisfied with the service Brandie J always puts a smile on my face!

Ann was amazing! So helpful and accommodating! Made the experience quick and easy!

Ann was so helpful! And the location is great!

Ann was so helpful and kind had a very satisfying experience

Ann was awesome. great customer service and property was nice.

Ann did a fantastic job. She went above and beyond.

Ann was very nice and helpful.

Nikki is super awesome very helpful with everything. Thank you

Nice employees. Public restrooms. Place looks clean.

Easy

Nikki was awesome. I had to switch to a different unit from what was initially auto assigned to me. So made it quick and easy. Have two different units here and will continue to use.

Dangerous- they have cutouts in the concrete where it looks like they need water to drain(not marked with paint or flags... Trip hazard!... People are moving stuff!!). The units toward the back flooded. I fell in the parking lot where the pavement was repaired and and still in pain days later,..... While I need to pack and move). Positive note was Kelsey .... She is super nice. I asked her 3/30/21 to have someone call me about my injuries... 4/3 no call yet. Trying to wait for x-rays when back to place I moved...bad fall!!

Mrs Nikki was a great help very friendly to my family and my thing's....

I love working with this Public Storage, especially this location on Fortress in Murfreesboro. The manager Nikki was extremely kind and helpful. The property is clean, secure and top notch! Highly recommend!

Nikki was excellent at helping me take care off my account and get logged into new app which is great by the way.

The storage place was my first stop here in this state. Nikki was amazing, already made.me feel at home. Polite and good laughs for all the 20 mins being in there. I recommend going to see her for all your storage needs.

Okay I want to give them 4.5 stars because the company made some guffaws with my costs but I cannot settle for 4 stars because Kelsy, McKenzie and Nikki were all SUPER HELPFUL with fixing everything. The units and property are clean and hallways well lit; its in a safe, accessible location. I am glad I chose them. I checked in online and they were available all masked and socially distanced safe when I went in the office. Such a convenient process.

My experience with Nikki was Amazing from the start with the whole change . She is what perfect Custimer service should be like.She is a very caring and a Good person !!!

Nikki ai Public Storage was very nice and helpful.

Nikki is amazing and easy to work. She delicately handles client issues and is very attentive. I was in and out of the front office in under 5 minutes.

Awesome help she is a great deserves a raise thank you Nikki

Nikki was great. Excellent customer service and explained everything thoroughly!

The woman(Nikki)who greeted me and helped me was wonderful and very nice and a great attitude...this goes a long way with me.

This place is great. It takes a bit of ninja skill to live here but you cant beat the prices. Plus all my stuff fits into a secure drive up unit. Would recommend to others.

Brandi has always been awesome to us. From opening the doors 5 minutes early because she saw me waiting outside to answering questions on an account that merged wrong. I highly recommend this Public Storage.

Kelsey was very nice and very helpful with the whole process

Kelsey was sweet as always.

Had a great experience here very nice very clean secure customer service was excellent highly recommended

I've had this before they took control. Since they took control rates are raised exorbitantly. Went from $85 a month to $134 a month in a year and a half. Service is horrible. They don't answer the phone. I tried to talk to district, but he would call from home (heard dogs in background) and not leave a number for me to call back. He only called during the day when I'm working. They had a problem with their auto pay - it stopped and they blamed me. Horrible. I'm stuck and can't move the stuff out, but I would change if I could.

A+ rating, very helpful and friendly.

Ment to do this weeks ago. But I only stored here for a little bit and the ladies there were so nice. The place was clean and taken care .

Sizes of units

AMAZING customer service! Larry really helped with the stressful side of moving, answering any questions and concerns! He also took the time to help with the appropriate size of unit I needed! Great work Larry!

Kelsey is super friendly and helpful!!! The location is priced fair and super clean. They are also doing a great job with the social distancing practices. Check them out!!!

The Kelsey girl in there was one of the best customers service people I've gotten to work with recently. Got me a unit and paperwork taken care of in a flash.

5 Star review for 5 star customer service. Larry assisted me throughout the process & made sure I had everything that was needed to get my unit today, while adhering to all social distancing measures. Thanks again Larry Legend!!!

Public Storage is clean and secure & reasonably priced. They office staff are friendly and helpful. I will rent from them again!

Daphne and Kelsie were fabulous!! So friendly and helpful!! This is a great convenient location.

I was helped the other day by Kelsey. She was a sweet girl. They have the area set up for social distancing, which is smart with this virus still going around. And the place is clean and well kept.

Visited today to inquire about rental options and availability. Instead of assisting - she provides two unit #s and let me go in search of said units. Unfortunately this left me locked in the gates with no way to gain assistance. Thankfully another customer was able to help me and I was able to leave - I never located either unit for rent - and will no longer be using nor recommending this business.

Public Storage Murfreesboro has been great to work with. They are always extremely helpful and polite. We have options for storage facilities in the area and their customer service would make me recommend them to anyone! Unit was also clean and ready for use when we moved in.

Clean and secure

Kelsey and Daphne are the best ⭐️⭐️ ⭐️ ⭐️ ⭐️

Had a good experience today and thanks alot to Daphne for a good customer service.

Kelsey is awesome y'all should come see her

The staff here are super friendly. Just loved Daphne and Kelsey.

Kelsey was great. Got me in and out. Great worker.

Joie,ken and Sara were awesome today thanks

Kenneth and the staff are totally amazing. We had a concern that was resolved quickly, thoroughly and were given great service. Great units too!

They are very nice at this location. We started storing here a month before they bought A+ Storage. They honored the special price that we received from A+ with no problems. The manager was more than happy to help and told us to give him a call if we had any problems. I highly recommend them 👍👍

Fast and great customer service from shanice , Daphne , and Kelsey . Give them a rise

I have used many storage facilities, and this by far has been my best experience. Kelsey and Daphne were very friendly, professional, helpful, and accommodating. I would definitely recommend this facility!

They made my move in so great. I loved Kelsey and the whole team. If you need any help go see them!

See Kelsey for your storage needs. Great team!

Very clean atmosphere. Attentive staff. Open storage availability and Kelsey was great to work with. Pricing was top notch. A very good experience. Thanks Kelsey!!

Shanice was very helpful and just the sweetest she answered all our questions and was just wonderful all the way around!!!

Came in to get some information yesterday and the staff was very helpful and professional, especially Shanice she answered all of my questions, I’ll definitely be back soon!

The young lady at the front desk was very kind and patient with my questions. They had a really good special going at the time and I had a lot of questions that she answered. I would definitely recommend especially for last minute storage.

Excellent service. Kenneth Hernandez was very helpful and knowledgeable. He made my transition from my current storage facility seamless.

Great and speedy service. Customer service was top notch, and they made sure all my questions were answered in a professional manner.

Kenneth was very polite and gave great customer service!

Kenneth was very professional and efficient. We were able to rent the storage into for the best possible price and finish the rental agreement within minutes. Thank you Kenneth!!

The transition to Public Storage has been disastrous! They lie through their teeth and they do NOT care about their customers or how they lie, and then laugh aboit it! Horrible! Beware!

new property very happy with service from kenneth

It was time to empty my shed- Kenneth and Sara were a huge help! If I was staying in Murfreesboro I wouldn’t be leaving this great place :)

Very friendly and fun. Paulina is really nice