Ms. Bernice was exceptional. She was very helpful and friendly, addressing all my questions about the rental process and terms. She made the entire experience smooth and trustworthy. Thank you so much for your assistance. You’re truly the best! 🫶🏻😃
Bernice🎉👌 Berenice is great, excellent customer service, helped me find the best space, thank you so much✅.
Monthly RATE increased 29% after initial four months! Manager is very helpful, professional and an overall nice person. Clean/organized facility, always felt safe.
I have had storage units before and never have been treated as well as Ms Bernice treats me each and every time I come in or make contact with her via phone. She is always "Great" to deal with.
Isaiah Eddy
USMC Retired
I had a fantastic experience at Public Storage, and I have to give a special shoutout to Ms. Bernice Johnson! She was absolutely wonderful so kind, professional, and helpful every step of the way. Ms. Bernice went above and beyond to make sure I understood everything and felt comfortable with my rental. If you’re looking for great storage and even better customer service, ask for Ms. Bernice you won’t be disappointed!
Bernice offers great service and is very polite I recommend anyone who need a storage to go to this storage
Mrs. Bernice Johnson had amazing personality and wonderful customer service! Looking for A nice storage company with great customer service this is the place to be
Ms. Bernice is one of the best at customer service. Always pleasant and very informative….
Ms. Bernice Johnson is always so nice, friendly, patient, and professional! She is truly a treasure and she has made my experience with Public Storage a treat!
I Love the manager because she are very helpful to her customers, I am so glad Bernice is back @ 4409 Summer Ave!
Ms. Bernice Johnson is a wonderful, knowledgeable, and a polite lady. She has helped us multiple times and has a great attitude! Thank you Bernice!!
Go to the 4409 Sumer Ave location for great service! Store Number 07018
Very helpful and pleasant
I've been a customer at public storage for about 2 years going 3 years Bernice is a true lifesaver not only does the lady comes through for her customers but also she extends her hand when needed a true angel
Ms. Bernese at 4409 Summer Ave. is the absolute BEST! She has outstanding customer service skills, professional demeanor, and is always reliable.
Ms. Bernice is the sweetest managers I've met from the day I was transitioning to and old storage facility where I had a horrible property manager that would never help me, lied to me saying it would go on my credit, when I moved to this location Ms. Bernice has been the one that has always helped me and been a listening ear like another mom to me after mine passed. Thank You I appreciate all that you do and have done.
Great facility, never had any issues.
Major Shoutout to the staff Ms.Bernice , she’s so sweet and friendly. It’s much appreciated
I’ve had a storage here a few months. Ms. Bernice is always very helpful, kind, and welcoming. I’ve been having a great experience so far!
Mrs Bernice is so sweet! She helped me change my credit card info out and then helped me get a better monthly rate. She is a wonderful asset to Public Storage!
I must give a 5 star shout out to Ms. Bernice! I went to my unit one afternoon, only to find a lock on my unit. I was current in my payments and really couldn't figure out why it was locked. I called the number on the lock only to hear a "we are closed" message. I called the office the next morning, explaining my situation to Ms Bernice. She checked my account, then went to my unit. She called me back in minutes, letting me know she removed the lock. She is so thorough, and kind. I'm glad I chose this location!
Aisha was a great help with 2 units before closing
Aisha was very helpful and polite very respectful and have great customer service skills my visit was was very smooth thanks to Aisha I really appreciate her very great attitude keep up the great work you’re awesome
Aisha was very polite respectful and was very professional
Aisha, she’s very respectful and very helpful. And she did her job with a smile. I like that.
Aisha was the best customer service rep. She is very informative and polite
Aisha helped me resolving issue with adding 2nd unit
Aisha was very friendly, helpful and knowledgeable. She knew her job very well and great customer service. If there was 10 stars I will give it to her🥰
Aisha was very friendly and extremely helpful with the process of renting my storage unit!
Very nice store manajer Aisha
And very nice and clean place
Aisha was not only phenomal at assisting me, but went above and beyond, and even after she had already helped me when I was originally trying to get accomplished. She has the best attitude and is literally the perfect example of what it true Customer Service is. Because of.Aisha, I would recommend Public Storage to absolutely everyone I come in contact with a needs a storage unit and I’m not even exaggerating, 75% of it is because of how amazing Aisha is.
when you come to a place of business or any type of company and you receive the type of service that you get with employees like Aisha, it truly gives hope for the world we live in today. So thank you so much public storage for hiring her and she’s again, the ideal employee that you want on your team 110%.
Aisha did a really awesome job helping pick the size unit I needed she was very nice and sweet..
Aisha was soo kind and smart in her job
Tabitha and Aisha were extremely helpful and knowledgeable!!
Lekendra was very helpful. She showed me everything I needed to know. Thank u.
Aisha and Tabitha were so helpful and kind to me. They went above and beyond. Highly recommend!
Aisha was the best. Really satisfied with her effiency
Aisha and Tabitha were amazing in every way!
Thanks you Aisha for being so sweet. And thanks for your help Tabitha!
Tabitha was very helpful with questions and options for my storage needs. Literally knew everything off the top of her head!
I was driving down Summer Ave. and forgot that I had a bill and stopped in to take of it and who did I see. Ms. Tabitha from Fraysèr. I asked if I can pay my bill at this location. I enjoy talking to her because she has always greeted me with a smile and her knowledge is impeccable about the storage facility. I appreciate her.
Tabitha was very helpful. Thanks a lot.
Tabitha and Victoria were super helpful! They greeted me kindly when I arrived and answered all my questions. My family even saved some money on our 3 units we've had for almost 20 years! Thanks for the great customer service!
Tabitha and Ethan were very nice and helpful I recommend renting with public storage on summer Avenue
Tabitha was very helpful and friendly through the entire process. She helped me with my storage needs.
Tabitha was great help today!!! I'm moving out but would be back!
Tabitha
Very helpful and personal.
Tabitha was brilliant. Thanks for the chat.
Great service took care of what I needed no hassles no fuss. Pleasant Staff Tabitha and Demetrius both were exceptional..
Tabitha - she’s great!! Very helpful and great personality!
Tabitha was very courteous and helpful.
Tabitha was great. Thank you for staying to help me figure out the rental.
Ms. Bernice is sooo sweet and helpful. I really appreciate her willingness and kindness.
I am new to Public Storage, and I have found it to be everything that I need it to be. The property is clean, the staff are friendly, and there is easy no contact access. Everything is done on your phone. IMO, this is the best storage that I have ever stored my goods.
From Eric Turner
Bernice and Tiffany M are Great!! Very Professional I enjoy their prompt and professional attitudes!
A1 CUSTOMER SERVICE WITH A SMILE
Hi, this is for the AWESOME, ONE & ONLY Ms. Bernice (now serving the Summer Ave location); THANK YOU Ms. B, so very glad to have you, and thanks for being so ABSOLUTELY AMAZING IN ALL THAT YOU DO!!!
Sincere regards,
TS
Bernice was very helpful each time we needed her assistance. Made the experience pleasant
Been storing here for a while, but mainly coming to leave a review for the employee here Bernice, who is an absolute saint! She has been incredibly helpful and makes storing here a breeze.
Great storage unit, safe place
KeKe is TOP NOTCH! Every time I have a question she is so helpful and detailed. When I initially moved in the gate was experiencing a malfunction, and she came outside several times, regardless of the cold weather, to assist me and my movers with entering and exiting safely. I truly appreciate KeKe's kindness and patience.
Great 👍🏾 customer service was fantastic job by Tiffany and Bernice they made it super easy they are very nice
Bernice and Tiffany are so sweet hearts every time I come in they help me to the fullest I love them to death always make me happy and smile
Megan was great and helped me find the right storage unit I needed. Not rude nor impatient like other places
Megan was great and professional.
This is a great place. The customer service representative Magan was great will go again.
Thanks
I was at this location and the Staff was great. Ask for Megan or Tiffany. Get your storage needs met today
You should really be proud of the team you have at the Summer ave location both young ladies really are keepers. Smart, attentive, knowledgeable, polite, especially Tiffany, that personality is amazing, she is definitely management material.
the girl at the counter ( Tiffany)helped me with the unit I was looking for I picked out the wrong size she was very helpful and knowledgeable on the size of the units and the prices. Couldn't have been any better service!!! Extremely happy with her service.!
Megan and Tiffany are such a big help at the summer location. I personally do not have a unit there but my friend that owns a business does. They are always on the property cleaning and very sweet. I recommend this location!
Megan and Tiffany are great at this location. I just love them both to death. Thank you for making my day a little brighter
Megan and Tiffany where great at finding me the accurate storage space I needed. Thanks you guys.
Tiffany and Megan showed me great customer service. They explain to me how the storage units work and what they had to offer and even tried to upsale to me. Thanks for the great customer service. I will recommend people to them.
I so appreciate everyone at this location💪🏾 You're The Best ❤️
Im sorry I can't remember the first beautiful young lady's name that helped me the first day but you were so kind and patient with me and I appreciate it. Thank you!!!
I wanted to thank Meagan for being so helpful 👍🏽 You're The Greatest☺️
Megan was very professional and nice. I made a great choice at the Summer location
Megan is awesome and very helpful!!! I wish I could give her 10 star review!
Megan was a huge help! Answered all my questions !
Megan was extremely helpful
Megan was awesome in helping me find the right storage unit. She was very friendly and professional.
Megan was very nice and helped me find the best storage unit I needed . She was polite and got me in and out in no time great services
Megan was nice and very helpful
Megan was very knowledgeable and went above and beyond to find me a storage unit
Megan was so helpful with helping my family find the right storage unit
Megan is awesome! I appreciate everything she does!
Megan is awesome! And very friendly. I appreciate everything she does.