Katie does great job taking care place. She got the light back on in my unit and I always see her cleaning up the place. Thanks
Katie is very helpful and welcoming and great communication.
Katie at this location, so helpful, courteous, and kind. I would recommend this site over others just Because of her great customer service. Thank you so much
Katie was amazing. Very helpful and knowledgeable!
Jason on turner rd location was very knowledgeable and very helpful, made every step easy, and a great experience all around
Best Storage unit place ever! Very clean and safe and responsive. Very grateful I found them during my Very stressful move!
Storing my daughter's car while she is abroad from college! Cheaper and better for the car than driving all the way home and back in the middle of winter and I feel safer for her in a 24/7 secured location than parking in front of her house on the street. Easy, safe, and inexpensive ...can't go wrong!
So far this storage facility has been amazing! It’s clean, no rodents, friendly service, and easy to get to
Very knowledgeable and courteous front desk staff. Clean and easy access. 5⭐️⭐️⭐️⭐️⭐️
Had a misunderstanding with the location I was at, but corporate called me and made it right. Great customer service
Stephanie was so helpful this morning with all my questions.
Stephanie was very helpful.
Safe and secure facility. Great staff. Rented there 3 years and have been completely satisfied 100%.
Nice facility, Dwayne was helpful with getting me setup with a new unit.
Christian was very helpful, he was a god send we needed a storage unit and he helped us with the unit when I started moving in I realized the unit was too small, he helped me find a unit that was perfect with both size and price. He is very knowledgeable about the storage units. And very professional in his work. Thank you Christian for all your help with our mess.
Christian provided excellent suggestions and helped us get the storage unit that made most sense. We appreciate the great service. I highly recommend this facility.
Christian was super helpful and efficient today!
Christian was incredibly kind and helpful throughout the entire process. He took the time to guide me step by step, answered all my questions with patience, and made everything easy to understand. He even showed me the storage units in person, which really helped me feel confident in my decision. Excellent service and a genuinely great experience thank you, Christian!
So far it's been very good.
Super helpful management, Christian was so kind and attentive!!
Jason was very helpful and friendly. Smooth transaction.
Jason was very helpful and professional!
After a long long journey, Public Storage on Turner in Salem Oregon had my unit ready for me. Christan called and checked on me and asked if there was anything else I needed, he also informed me of other services they provided such as video security, daily/nightly lock checks, and more. They have been terrific- I highly recommend.
Needed to rent a unit for a couple days and I was assisted by Christian. Lovely fellow to work with as we got to chat about the airport across the street as he signed me up. We ran into a small machine glitch and he was pretty quick to handle the issue. Throughout the whole process his vibe was graceful and tone soft. Thanks man :D
Thank you Jason, the customer service and patience you had given to us is very much appreciated. Your determination in a positive outcome was inspiring. Thank you again!
Through all my moving frustrations an employee named Jason helped me manage the ins and outs of Public Storage thank you very much Jason for making my storage experience smooth. 👍🏽
Getting a temperature controlled unit was very simple. Was able to see what was available, pricing and secure my unit all online. The new app is fantastic! I was able to get in my unit on day one with a lock inside the door.
Jason provided excellent service
Jason was awesome and very helpful above and beyond for me in understanding.
Jason is very helpful guy!
E Excellent attention and commitment from the staff, unique, clean, safe, and pleasant place
Great customer service and reliabel storage unit ill definitely be back for future needs
Jennifer helped me out and she was absolutely awesome!!! Thank you again!
.your very welcome and thank you
Such an easy transfer to a new unit!!! Thank you so much!!!
Jennifer at Turner rd was very helpful. Showed me my options and helped me decide on what size would be best for me. Took only minutes and I was all set up. The open hours for access are wonderful and the ability to code in and out makes everything convenient to my schedule.
Very helpful in the struggle thank you again .
Great job was nice and helpful
The most iconic human being I’ve ever met
John & Jennifer was super helpful. The grounds are always clean and the customer service is always top notch.
Great help and customer service.
Manager stayed through his lunch break to help me out…Really appreciate the help!
Just wanted to say thank you so much for helping me get switched over to a different unit so fast it was so easy thank you
Excellent customer service!
John has been excellent and very helpful.
Great service and very helpful staff
Great experience and customer service
Great customer service and quick process! We've had a unit for 8 months and had to downsize and he made it easy!
john is an amazing help he’s got great customer service skills thanks john
Just rented a unit from this location. The manager John was super helpful with getting me checked in and through all the paperwork which can be confusing online. Greatly appreciated.
Great customer service love his job
Great quick and easy service
Thanks so much for your help!!
Was wondering and very informative:)
Great customer service and always able to answer questions
Very helpful and easy no issues whatsoever
John is awesome! He deserves a raise!
Process was easy and smooth
Always on top customer service. Settled everything online. It was a breeze
John went above & beyond with customer service. Property is always clean & neat. It’s hard to find great customer service these days. Very much appreciated!
David was great, was able to come up with a solution to my problem and handle it quickly and professionally!!!
Thanks David!!!
I have used this location several times for several unit rentals and they have always been great to work with. The manager John is professional and easy to work with.
Very helpful after my online purchase.
Johnny was great to work with! I appreciate his honesty, communication, & friendliness.
Wonderful job by Johnny D, very helpful!
John was incredibly nice and welcoming! Excellent customer service! Would recommend to others!
Helpful and nice getting us set up.
Great experience, manager John was extremely helpful. Would recommend to anyone looking for a unit.
Thank John to be a pro doing his job. Great service.
John was very friendly and helpful!
Very nice and friendly. It was fast and easy.
John is super knowledgeable & helpful, & helped me numerous times when running late or any questions I had. Much appreciated
Very easy to work with and super clean.
David works great at public storage
John was amazing with checking us into storage
Wonderful service!!! Would recommend to a friend!
So friendly and everything is so easy!
Deserves a 6th star in my mind👍🇺🇲
Very courteous and professional
Johnny D saved us time and money with great customer service! Thanks again, John!
Absolutely loved our unit just as described over the phone :)
John helped me out today. Was willing to stay after hours to help. Very thorough. Much appreciated.
John danzer was amazing!!!
Excellent customer service from John
Excellent customer service from John
Awesome experience and great customer!!!
Friendly, fast, and helpful.
John is the best! He made sure we understood everything and had all the supplies we needed. Thank you for getting our stuff settled!
John was beyond helpful with all of the paperwork we needed to settle my Dad's storage unit after his passing. I can't thank him enough. What a wonderful kind man!
Very friendly and always accommodate
Fast, friendly service. Answered any questions I had, and was prompt with communications. Thank you! Susan
This facility is no secure and has absolutely no security whatsoever. I stored my belongings here for 1 month and the unit was broken into without any sort of damage done with a public storage issued lock put in place of mine. Someone from this facility is either apart of or heading up some sort of burglary ring. There was no forced entry to my unit and all of the valuable things were meticulously cleaned out. Do not use this facility. For some reason, the cameras were “removed” earlier in the year and the property manager stated they have been denied authorization to install new security systems and the insurance coverage is a joke.
Thank you so much for all your help!!! Definitely went above and beyond what he needed to do for me!!!!! Definitely worth the 5 stars and absolutely would recommend to anyone!!!!!! Thanks again!!! 😃😃😃👍👍
John was friendly and thorough. Great service.
John Denzer provided excellent service helping us secure the storage unit we needes
Very good customer service
really clean facility and grounds. john is super friendly, helpful, answered all my questions and made sure i knew everything i needed to know. highly recommend this location for the great customer service.
Amanda and John are fantastic! Everything was easy to do. Great customer service. I feel like my stuff is extra safe knowing John is on site 24/7.
Amanda made the process so easy and was very kind!
Needed a storage unit for a short term rental. Not being from the area, I had several questions and John at the facility was super responsive and helpful. It was an excellent experience.
Amanda has been extremely helpful, knowledgeable and patient while assisting me with my residency. :) Thank you!
John Danvers at Public Storage on Turner Rd in Salem is the best in customer service that I have run across in a long time. He made my experience with self storage more than tolerable, enjoyable! He was very accommodating and personable and tried to help me save money. I would 100% recommend this facility for anyone looking for a storage unit and that is every bit because of my dealings with John.
John was very patient and helpful
John was absolutely great! Answered every question and was very understanding with reservation updates. Communicated very well, best customer service I’ve received in a long time!
Fast and convenient, great service!
John was absolutely great very helpful best public storage that I have ever used highly recommend.
Johnny has a great personality and was very helpful.
Amanda was great, she answer all my questions and explained every detail, I definitely recommend renting a storage here .
John was awesome and helpful!
John thanks for your help.
Amanda was amazing very helpful she needs a raise
So helpful. Explained everything and helped me save money!
John is a great guy!!! Happy, personable and wanting to help wherever needed!!! Started my unpacking journey with a smile!!! I would definitely recommend this place in a heartbeat!!!!
John Danzer was very helpful and friendly 🙂
They are amazing here . I’m trying to unload some relo cubes and Kay and John are super helpful and patient . I have not moved everything in yet but they made the sign up super friendly and easy
john is amazing and very friendly while also mainting a very good level of authority, the place is kept immaculate and the staff are nice. For the price and hospitality you won't get better
Wonderful customer service!
John was very friendly and explained these great ! Great customer service.
Thanks for being accommodating.
Well maintained facility. 10/10 would recommend for any storage needs in Salem OR
Easy to set up. Very friendly attendant. Clean facility. Easy access to units
Johnny has been extremely helpful with getting me into my first unit and into a bigger unit and great to work with.
Also, is a great guy!!
I would recommend this place to anyone!!
John was very helpful and explained everything perfectly .
John was very friendly and walked me easily through the process
The manager, was kind and quick to help. Making an upgrade change to my account seamless and mindful. Thank you. For you work sir.
The guy Johnny D is a great host he's got great energy 👏 👌
Deserves a raise 😁
Moving is stressful and John made the process of obtaining a storage unit easy and painless! Thank you John!
Very well done, details given and shown how to get in, lock and unlock etc.
John was very upfront with all the details and helpful by staying later than office closing times.
John is amazing, he explains everything in such detail and makes sure you understand and know everything you need to, and where there won't be any surprises. He really cares too!! Recommend this place but also AT THIS LOCATION!! also there's a lady who works there too, she's great and friendly too!!! And prices are reasonable and some of the best rates I could find and that are offered to us in this area.
Tons of help without any hassle. Super kind and helpful. One of the best customer service representatives I’ve met so far.
Great facilities and staff!!!
Amanda did an amazing job saving me over 120$ monthly. She had awesome customer service and that's very rare these days! Definitely will be using Public Storage again because of her! Thanks again! 😁
Customer service is fantastic, he was anxious to help and explained things nicely.
We moved from out of town and was concerned about no one being in the office in which we have experienced at other facilities so we gave them a call. Amanda made sure she was in the office when we arrived. A+ customer service.
We had a problem with our lock and Amanda was so great she came out and helped us get it figured out. Amazing service.
Awesome place to rent, staff was super helpful!
This was a very clean storage area and the Management was very helpful in giving me tips on some of my belongings . I highly recommend this store facility and will absolutely tell friends and family . Thank you so much
I’ve had a unit at this Public Storage for years! Safe, secure, and clean. The staff are always helpful when I reach out for whatever reason. Great unit all around.