Public Storage Self-Storage Units at 2150 Turner Rd SE, Salem, OR

While I'm not happy with the continuous price increase given the economy, jon or john at the turner rd storage is always able to answer my questions and work with me when life wont.

Nice and friendly people

John was very helpful and professional!

John was friendly and thorough. Great service.

Excellent

John Denzer provided excellent service helping us secure the storage unit we needes

Very good customer service

The gentleman running the facility was extremely informative and helpful. He answered all my questions and provided you excellent customer service.

really clean facility and grounds. john is super friendly, helpful, answered all my questions and made sure i knew everything i needed to know. highly recommend this location for the great customer service.

Amanda and John are fantastic! Everything was easy to do. Great customer service. I feel like my stuff is extra safe knowing John is on site 24/7.

Amanda made the process so easy and was very kind!

We started with nest storage and when public storage bought them the following year we have been getting $75 price hike every year. Totally greedy corporation. We had enough and just moved out. Found a dead mouse as we were moving out . Yikes. Beware…. Expect an annual price hike once you’ve moved in.

Needed a storage unit for a short term rental. Not being from the area, I had several questions and John at the facility was super responsive and helpful. It was an excellent experience.

Great management.

Amanda has been extremely helpful, knowledgeable and patient while assisting me with my residency. :) Thank you!

John Danvers at Public Storage on Turner Rd in Salem is the best in customer service that I have run across in a long time. He made my experience with self storage more than tolerable, enjoyable! He was very accommodating and personable and tried to help me save money. I would 100% recommend this facility for anyone looking for a storage unit and that is every bit because of my dealings with John.

John was very patient and helpful

John was absolutely great! Answered every question and was very understanding with reservation updates. Communicated very well, best customer service I’ve received in a long time!

Fast and convenient, great service!

John was absolutely great very helpful best public storage that I have ever used highly recommend.

Johnny has a great personality and was very helpful.

Was there to help my daughter put items in storage the area was clean and well kept.

Amanda was great, she answer all my questions and explained every detail, I definitely recommend renting a storage here .

John was awesome and helpful!

John thanks for your help.

Always great service.

Amanda was amazing very helpful she needs a raise

So helpful. Explained everything and helped me save money!

John is a great guy!!! Happy, personable and wanting to help wherever needed!!! Started my unpacking journey with a smile!!! I would definitely recommend this place in a heartbeat!!!!

Awesome help!

John Danzer was very helpful and friendly 🙂

Good communication

They are amazing here . I’m trying to unload some relo cubes and Kay and John are super helpful and patient . I have not moved everything in yet but they made the sign up super friendly and easy

john is amazing and very friendly while also mainting a very good level of authority, the place is kept immaculate and the staff are nice. For the price and hospitality you won't get better

Wonderful customer service!

John was very friendly and explained these great ! Great customer service.

Thanks for being accommodating.

Well maintained facility. 10/10 would recommend for any storage needs in Salem OR

Why won't the gate close behind us at 6am? Doesn't seem very safe

Easy to set up. Very friendly attendant. Clean facility. Easy access to units

Johnny has been extremely helpful with getting me into my first unit and into a bigger unit and great to work with. Also, is a great guy!! I would recommend this place to anyone!!

John was very helpful and explained everything perfectly .

John was very friendly and walked me easily through the process

The manager, was kind and quick to help. Making an upgrade change to my account seamless and mindful. Thank you. For you work sir.

Great customer service

Moving is stressful and John made the process of obtaining a storage unit easy and painless! Thank you John!

The guy Johnny D is a great host he's got great energy 👏 👌 Deserves a raise 😁

Very well done, details given and shown how to get in, lock and unlock etc.

John was very upfront with all the details and helpful by staying later than office closing times.

Used to be the NEST storage, now bought by some impersonal, greedy, national storage conglomerate that does not care. They DON'T refund prorated rent on storage units vacated mid-month either. GREEDY. Also, BEWARE OF MICE!!! while this is not uncommon in the storage world, this location (at least E-wing, is infested and since there is a common open space above each unit, they freely travel the length of the string of units. Damage was done!

John is amazing, he explains everything in such detail and makes sure you understand and know everything you need to, and where there won't be any surprises. He really cares too!! Recommend this place but also AT THIS LOCATION!! also there's a lady who works there too, she's great and friendly too!!! And prices are reasonable and some of the best rates I could find and that are offered to us in this area.

Great rates, actually the best I found and I searched several different times even online. Got to move in for an awesome rate of $49.99 staff are awesome both the lady in the afternoon and guy named John are amazing, they explain everything and make sure you understand all that u need to. Would definitely recommend this place to others. And it's easy to find and the place has pretty reasonable access hours, and EXTREMELY clean.. love it!! And did I mention I got a 10x15 for only $217 monthly and that's with Insurance ☺️

Tons of help without any hassle. Super kind and helpful. One of the best customer service representatives I’ve met so far.

Great facilities and staff!!!

Amanda did an amazing job saving me over 120$ monthly. She had awesome customer service and that's very rare these days! Definitely will be using Public Storage again because of her! Thanks again! 😁

Customer service is fantastic, he was anxious to help and explained things nicely.

Great guy

We moved from out of town and was concerned about no one being in the office in which we have experienced at other facilities so we gave them a call. Amanda made sure she was in the office when we arrived. A+ customer service.

We had a problem with our lock and Amanda was so great she came out and helped us get it figured out. Amazing service.

Awesome place to rent, staff was super helpful!

This was a very clean storage area and the Management was very helpful in giving me tips on some of my belongings . I highly recommend this store facility and will absolutely tell friends and family . Thank you so much

I’ve had a unit at this Public Storage for years! Safe, secure, and clean. The staff are always helpful when I reach out for whatever reason. Great unit all around.

Management is very professional and friendly. The property is very clean and well maintained. They are a pleasure to work with and pricing is very reasonable. Happy to be at this facility!

Fast and friendly service, knowledgeable and helpful staff, very clean building and premises.

Dale was very helpful with an unusual request. Cheerful and communicative. Highly recommend working with them!

Helpful staff! Great service. Highly recommend!

So my original review got deleted but long story short they charged me $800 over 4 months time and when I got my belongings out of the unit I had over $1500 in damages due to rodent infestations. I tried contacting the company after insurance told me they don’t cover it and they company told me the same. I asked if they could work something out with me and they said they were not liable. So beware the insurance isn’t going to cover the damages and the company refuses to take accountability and help you.

Make sure you use real insurance instead of the one they recommend if the things you trust them to store for you are worth more than $250. Know that they are not responsible if rodents destroy your furniture and half of your wardrobe. Guess it’s our fault for using cardboard boxes.

This company is modern day pirates. Never the same quote, prices ALWAYS GOING UP!! Greedy Greedy Tyrants!! No spraying or mouse traps anymore. Tons of spiders in your unit!! Slum lords!! Stay away from.

I love this storage facility. It’s in a perfect location. The place is very clean and welcoming. The front desk lady was very helpful and kind. I would recommend storing your stuff at this location.

Super convenient location next to Walmart. Easy to get into and out of even with a big uhaul truck.

I HATE THIS COMPANY!! They Advertise one price, tell you another price then charge whatever they want . They buy up great running Mom and Pop places then after very little time ,charge as much as 3x what you were spending. THEY ARE CROOKS AND DECEITFUL Buyer Beware!!

Facility is clean and secure. Was pleased while Nest owned it, but Public Storage purchased recently and it's time to move on. During the transition in December 2020, Nest took their payment, and Public Storage ALSO took a payment. They gave me the run around to get that reimbursed. Called, left unreturned voicemails, emailed, and every time I'd get someone they handed me off to another voicemail I didn't hear back from. After spending way too much time on it, they finally credited that payment. That's all great, and not why the 1-star review. Then when I tried to purchase a second unit a few months ago, it was incredibly difficult. I live out of town and have two other family members on the account with me to access the unit. But, they would require me to drive to Salem and sign in person to add to what I already have there. Seemed strange, and I didn't understand, which again, doesn't deserve 1-star. It's the fact that nothing can ever be explained. "It's just the way it is..." Finally, the last straw is receiving an email from PS this morning, 6 months in to them owning the facility, and my already higher rate than the surrounding facilities payment, is increasing over 32%. I've always heard investing in storage facilities is good money...

Susie was super awesome. She was super helpful over the phone and was super helpful in person. She has great customer service.

The property is very well maintained. Staff is a pleasure to work with and the prices are fair. I have been to a couple of places and this one by far is one of the best . I highly recommend it.

The property manager was great to work with and the units were clean, secure and fairly priced.

This is a really a great storage facility. The place is very well kept, clean and protected. The manager is friendly and very helpful. Highly recommend.

Clean units. Move in was easy.

The facility is clean and in good shape. Dale, the gentleman who helped us register and showed us to our storage unit was patient and friendly. Melinda

Good prices and clean units. A big downfall is the mice. Tons of mice as the property is surrounded by open fields. We have taken precautions within our unit, but it doesn't prevent the mice and the damage they cause. There will be a lot of clean up to do once we are able to move our belongings.

The folks that work there are very professional and courteous. Always clean, well maintained. **EDIT** This review was when it was Nest Self Storage, not Public Storage.

Awesome experience!! Couldn't of been more helpful Glad I chose them

Nice facility. Reasonable prices.

Clean and newer

Very helpful people and I got a good deal 👌 👍.

Best prices in Salem! No BS hidden charges, special locks, insurance, fair, no triple late charges, and very polite people, there are lights in the corridors, and they keep it clean. They even have mouse traps. Face facts they ALL have mice or worse, rats, but here they do something about it. The only change I would like to see is a restroom for when the office is closed. Thanks 🐁

Awesome staff

Safe, secure facility. Great, outstanding customer service work.

The management is great. Clean and great prices.

They are clean but u can tell they cut corners building it to save $

Great service

Very clean and well managed.

Clean and very affordable

Great facility and staff! Was a customer for 2 years. The units are clean, secure and modern. No rodent, moisture or insect problems. Easy pay options. Staff was friendly, helpful, down to earth yet professional at all times.

Best place to get a storage unit at the people that work there are nice

Great staff. They have worked with me and helped in ways that no other storage had ever come close to doing. I really do appreciate the kindness of the staff!!!! ❤

Great service! Well lit storage and lots of uhaul information. Definitely recommend!

Great site, clean and affordable, the on-site manager is a gem

what the monthly rate for a small unit

The staff is very professional and very nice. My husband and I drove all night, 15 hours on no sleep, for our move to Salem, so by the time we finally got to the storage unit we were exhausted and pretty out of it. The staff were so kind, patient, and helpful. The storage units are clean dry, and locked behind a gate. I feel like my storage unit is safe in a gated community. I'm so happy we chose Best Self Storage for our needs.

Clean, secure, variety of spaces and great on site staff make this storage facility the best in Salem OR.

This place is the best! From the people who manage the facility who are the nicest people ever and will help you out with just about anything to the units which are fairly new.. they're really clean and the most weatherized of storage units I've ever found and the prices are pretty competitive.. i wouldn't go anywhere else

Awesome storage units, they are well kept, decent pricing and really nice! Also, they are never super busy!

A nice, new facility with decent prices. No extra charges and many ways to pay.

Very nice people.Clean and affordable

My experience with Nest Self Storage has been great. The staff is ALWAYS super friendly and helpful. The storage units are very clean and easy to access. Great prices too!!

Amazing customer service, clean facility and reasonable rates! I am so happy to have our stuff stored there and will definitely refer to others!

Great storage place, nice and clean! Very friendly staff!!

After having a horrible experience at our last storage unit (break-ins, theft, damage, etc), we are SO relieved to be at Nest. From the moment we walked in on a fact finding mission till after we were signed up and moved in, every person we have delt with has been friendly, helpful, and reassuring for the safety of our belongings. Very glad to have made the switch!!

This is the best storage place. Very clean and people always to help. Reasonably afford compared to others in town.

Love the convenience. Want that cooler

Excellent location protected from lots of foot traffic, manager lives on site, brand new facility, competitive pricing—what’s not to love?

They are really amazing great people that work here and great prices

Zach is amazing to work with! This storage facility is extremely clean and secure. We highly recommend anyone looking for a storage facility to go visit Zach and choose Nest Self Storage. You won’t regret it.

Clean space, easy access, professional service.

Great customer service. Clean and professional looking units

I've rented a unit from here for a while now, They have great prices, super clean and safe.

I have had a unit with Nest now for almost 5 months. I am very pleased with the service I have received. The cost of the unit absolutely beats this town's average for size, by a very significant amount. Saving like 45-60 on a 10×20. The time of available access to the unit is the same as most of the ones around town, I am hoping for maybe a 12am close. That to me would be a great thing, cost effective, since there is not any that offer this. I have told my friends and family about this business and will continue to give great reviews. They deserve it. They are a real good business. Very happy with it. Thank You, Everyone with Nest. From Patricia Eldredge and Steve Bird

Cleanest and nicest facility I’ve seen in all if Salem. And with the prices, you can’t beat it.

Friendly staff. Clean units that are easy to get into. Hours are great and there is always someone on site.

Rich/Zach made the moving experience that much better, they made sure we got what we needed and the customer service was the best in town. I searched all over town, and these guys got us ready and out the door in less than 20 minutes. Simply Amazing

Great prices, new facility, clean, friendly staff.

Everything is clean the staff was super friendly

Great Storage facility they are newly built and the staff is great. Also fantastic prices.

Great customer service! Very friendly an helpful. I was moving from another state an needed the storage available after hours they worked with me an made it available to me, great business.

I want to thank Rich Harms for going the extra mile for us. When no one else in town would help he did. He made the day!. And what a fantastic place. Thank you again from Tamera Sullivan