Kelly is always available and helpful. Place is clean and well lit.
Kelly was so great to work with!’n
Travis was great and supper friendly and helpful
Travis helped me and my dad out and was very communicative.
Awesome!! Perfect wonderful service!!
Very helpful and great to work with, al my questions answered promptly.
Jennifer gave great service great place to store!
Friendly service and no real problems. They even took care of me when I came in a day later than expected.
Great customer service really kind
Ana was absolutely amazing! Great customer service and clean facility from everything we saw. Easily usable elevator and decent sized loading area! Thanks Ana!
Crystal is the literal best, not only is her customer service excellent her nails are on point and her professionalism is spectacular!
Kelly was very helpful gave me a great tour and ensured I was taken care of
Crystal in Milwaukee Oregon took a tremendous amount of time to assist me in resetting my account when no one else did!
So far its clean, dry, and cool. Their people are pleasent and didn't yell at me once.
I had an amazing experience. From the moment I walked in, the staff were friendly and helpful. She when above and beyond to help me. Her responses to customers questions are really thoughtful and helpful. The customer service was top-notch.
Anna was really friendly and patient with all the questions I had, answered all my questions, I’ll keep renting here
Ana was super helpful and had amazing customer service! Thank you
Ana was 10 / 10 very helpful!
Ana is awesome! Clean and easy storage place!
Best place to rent from… clean and easy to navigate.
New person working at storage was really fast nice and helpful I rate it as the best then I have dealt with in awhile she was great
Very happy with this place and Ria was very nice and helpful
Ria is a rockstar! Keep up the great work!
Ria was perfect, amazing and fun! 😊💯
Great place, good pricing, clean, secure, climate controlled, and staff is extremely helpful.
Ria was so helpful!! Best location we’ve rented at
Ria was PHENOMENAL, she helped me solve a super stressful problem. Couldn’t have handled the situation any better, what a gem!
Jasmine was very helpful and kind when I was trying to get my deceased parent’s storage unit into my name. Thanks Jasmine!
Ria was great, super friendly, and very efficient and knowledgable and helpful. Facility is clean and secure, with decent rates. Excited to rent here
Ria was really helpful when I came in for my move-in appointment; she was very patient and kind.
Ria is fantastic! Super helpful and friendly!
Great assistance in renting my unit.
Ria was super kind and helpful. Everything was easy and chill.
Rhia did a great job with helping me sort out my account
So helpful and easy thank you!
Great staff! Very clean building. Affordable units and I love that insurance is required, should anything happen to valuables stored.
10/10
Ria, has been a huge help with everything. She is a great communicator and always has a good solution for what I am trying to figure out. Thx you Ria!! Your a rockstar!!
Michelle was very helpful with my vacate process.
Ria is amazing! We've been spending a lot of time at my mother's storage unit trying to sort out her belongings now that she is unable to (dementia). Ria has been so helpful in getting us an adjoining unit at a good price and helping us in a kind and caring way when we need anything else.
Ria was very helpful, understanding and transparent about the storage units a good employee 👍
Ria helped me out with no problems. Was only charged a dollar for upgrading to a larger unit. Do recommend!
Great customer service! 10/10 recommend going to these units. Spoke with Ria and she was phenomenal! She should me 1 unit and had me SOLD!
Ria and Jaimee were very helpful. Thank you!
Great service today from ria
Tia was very helpful. A great experience.
Ria was awesome and really helpful
I went in today and received exceptional service from Patrick who went above and beyond for me an my daughter. This location is also very clean. I have used quite a few different ones and I can say this location is better than the Vancouver one, that I will not be returning too! I would use and recommend this location to my friends and family.
Thanks for all your help Patrick!
Pearl, helped me from phone call to showing me the different sizes, pearl was very perceptive and knowledgeable about what options were available.
Also very communicative and dedicated to assisting me. Pearl made my experience A1.
Excellent friendly helpfull
Pearl was very helpful and informative when it came to getting the right storage and pricing. Definitely worth leaving a 5 star review. Thanks Pearl, you’ve been a great help👍🏽 keep up the good work!
Pearl is one of the most patient and thoughtful associates I have had the pleasure to encounter with during my limited times there. She has been able to help me with my move as well as giving me valuable information that helped me transfer my things to this location from my previous one in another city, something that felt so stressful and inconvenient to me, she was able to break down in simple steps that took a lot of my stress away. Thank you for your hard work and attention to detail, it is invaluable.
Was helped by Pearl. She was wonderful to deal with. Very helpful and knowledgeable. Made me feel great about renting a unit from them.
I've been with y'all for a few months giving 2 stars because I cannot seem to get a hold of upper management. Fortunately front desk Pearl has been on top of it making process overall less stressful. Will continue to be with y'all but would appreciate some follow through with management.
Thx so much!!
Needed to find a larger space to consolidate two spaces. Pearl was extremely helpful in finding a location that was perfect for our needs. She took the time to show us units and knew her stock. She showed us how to reserve and discussed ways to manage the transition from two to one in a way that was cost effective. Highly recommend working with her for your storage needs.
Clean, easy access and good service.
Super friendly and helpful!
I recently had the pleasure of working with Justice at Public Storage, and I can't recommend him enough! He helped me find the most cost-effective storage unit that perfectly fit my needs. Justice was incredibly knowledgeable and went above and beyond to ensure I understood all my options. His friendly demeanor made the entire process smooth and stress-free. If you’re looking for excellent customer service and great storage solutions, definitely ask for Justice!
Lisa is the best! Thank you so much for all the kindness and support.
Man I had no idea what to do, Justice was so unbelievably helpful, this is exactly the service I need instead of a robot talking to me. Thank you Justice. Give this guy a raise yo! Thanks y’all 🙏🏼
Pearl is a super nice and caring woman, I’d give her 5 more stars for her outstanding customer service, bringing the stars to a 10+++++++++++++++
This place has it’s issues like every storage place, but every single employee I have dealt with in the year of renting here has been amazing. Considerate, thoughtful, and going above and beyond consistently. Pearl especially has been ridiculously helpful and understanding. Highly recommend.
JD was a great help. Very kind and professional.
Pearl, the front desk manager, is personable and professional. She was able to save me money (yeah!) and provided me with an affordable storage solution. Thank you, Pearl and Public Storage!
Pearl has been extremely helpful & considerate. I wish we hadn't had to move to another location. If you are in this area, I highly recommend this location.
Pearl ROCKS!! Super helpful throughout the process. Thank you so much!
Clean and well-run facility. Staff, especially Pearl, is extremely helpful, professional, and friendly.
Pearl has been amazing, she called me prior to reservation, made sure I had all the information I needed prior to move in, when I came in I was fortunate enough to have her guide me through how to gain access to the facility, she showed me around, showed me how to use the gate code for access, guided me on how to use the elevator as well. The facility is clean, it was so refreshing as I have had bad experiences in the past with storage units, she was caring, kind, and very helpful. I appreciate Pearl for everything she did. She was easy to talk to and understand, she made the experience very pleasant. Pearl, thank you.
Pearl was super helpful getting me into my unit today! She let me see it before hand to make sure the size was just right, which I appreciated! As well as helping me finish my application in store
I called because I was trying to figure out what I could get that is gonna be the best bang for my buck. pearl gave me multiple different options and different routes that i could take and was very informative, patient, and kind! thank you so much!
Pearl was outstanding on helping me decide what size, when I am at a loss. I am very Thankful for having met a kind person for once. She was very informative as well.
Too notch service! Thank you Pearl
Angel V.
Pearl is an amazing employee you have, she made me feel welcome and comfortable and that is very important in your line of business. She is the first one that has made me feel comfortable, so friendly and i am in customerservice. I have another storage unit at another location but dont feel comfortable going there so when i looked at this location and met her i decided to get a smaller unit for her location, it is always clean including bathrooms, she is always in the office and if she is inspecting units she is easy to find. But when i show up she is in the office so so important and so so nice! Please let her know how much i appreciate her and how safe i feel for choosing this location! ❤️ thank you and when i went to go pay my bill Chris was friendly too! So if you guys see this thank you!!
Lauren J .......
Pearl was a great help and she gave me all the info I needed. Would recommend.
Had a great customer service experience with Pearl, look forward to renting my unit and hopefully a continued great experience with Public Storage!
The staff there we super friendly and helped fill my needs. Hats off to Perla she did a great job. Would recommend this site to my friends and family.
Pearl delivered excellent service anyone coming here for a storage she definitely check it out
Can’t speak to anything except JD, the onsite associate. Extremely helpful and knowledgeable.
Polite and well informed staff.
Clean and secure. Pearl was helpful and friendly!
Pearl was professional and gave accurate info
Thank you Pearl for making my stressful moving situation a little easier on me. I really appreciate you going above and beyond and for me. Thank you Pearl!
It was a pleasure working with Pearl. She couldn’t of done more for us. Thanks
Pearl is excellent she was very good at communicating and it was very clean and it's a secure place
Stephanie was great! Really helpful and got our unit sort out efficiently!
Stephanie is Great. She really cares about her clients. I felt very taken care of. Great smile too.
Justice is awesome!
Stephanie, the manager, provided me with superb and outstanding customer service. She was efficient, commutative, and cheerful whilst attending me. Thank you Stephanie, you made a huge difference.
Pearl was wonderful she was kind and explained things well and everything was really easy and the place was really clean
Stephanie was phenomenal with getting us transfered to a new space after discovering a small leak. Prompt, kind, and thoughtful. She even brought me a water bottle while I was moving things!
Stephanie was a great help.... no complaints... definitely do it againn....
Stephanie is very knowledgeable and a pleasure to have working
at Public Storage when I've came in she is always willing to answer questions I might have. Keeps the place looking good!
Stephanie was delightful and extremely helpful!!!
Stephanie was great and very helpful!
💥💥💥💥
Friendly staff and super easy rental process with a clean facility.
Stephanie was so helpful and timely manner.
Thank you,
Stephanie made it so easy to move in! Thank you
UPDATED: I had some concerns about my experience with PS since I rented a unit there, and the new manager Stephanie was approachable, very helpful, and a pleasure to deal with! 10/10, Stephanie! Very much appreciated and please Keep it Up! 👍
OLD: I moved my things into this storage only a months ago, so my only real experience was with the manager Lynn. I found her refreshingly nice, kind, very helpful, while being professional! Very much appreciate you, Lynn!!👍
The staff is very friendly, helpful and knowledgeable. The building is clean and well lit.
Most amazing and friendly customer service from Stephanie. Don't make her job harder! State of the art facility.
Amazing and quick service! Love love love!
Stephanie was absolutely amazing and went above and beyond what I could have ever expected. She definitely is a top quality employee and management needs to take care of her. I would rather rent from this location due to her kind nature and extension knowledge of her building and units. Five stars for Stephanie and her hard work!
She was so helpful and friendly, five stars!
Stephanie was great! Super friendly, efficient helped us a lot getting checked in. Had a great experience
I recently rented a space online by mistake at the wrong location. No worries because Stefani @ the Johnson Creek location fixed the problem ! I give her 10 out 10 on the 4 P's Pleasant Polite Patient & Professional !!
Stephanie is fantastic was super helpful in getting me set up! She’s offered to assist and be available when needed!
Stephanie the property manager is super kind and helpful!
Was offered full refund for the lock on a storage unit I didn’t end up needing. Thanks Stephanie!
Stephanie in the office has a beautiful attitude and halped me when I was tired from moving from Nevada. I highly recommend this location because she's so great.
Super helpful & friendly, had a tricky situation with a unit and took the time to give me several ways to solve it. Thank you!
I love how professional, pleasant and helpful the staff is at this facility. I especially enjoyed Stephanie's hard work to make my experience peaceful and worry free. She is always looking out to serve me in the best manner possible.
Stephanie is amazing, professional & super friendly.
I used this to store stuff for my business. It was very useful. Great service from Stephanie.
The customer service provided by Stephanie is absolutely amazing. I moved into this unit when it was under previous management which was good. I was disappointed when public storage took over and they continued to raise my rent several times
I like the service at this location. And it's always clean and friendly. I just wish public storage would give their long term customers the pricing that new customers get.
Stephanie was so helpful and patient with me to update my account and features to the public storage App. I'm sure I wouldn't have figured it all out my self. She also helped with adjustments to my rental price, nice surprise.
11-18
Another great interaction. Stephanie assisted me with a lock issues, and made things super easy. Turns out it was an easy fix. Thanks again
Stephanie was super helpful. I asked all kind of questions about transferring to a smaller space, prices, and how that is billed, and she was available to show me multiple units so I could understand the differences in space. Thanks for making things easy.
Externally helpful service and very well maintained. Very smooth process all the way though my time here
Stephanie is a rock star! Thank you!
I did this wrong the first time around! I just walked out of this location and Stephanie was so awesome! She was super accommodating, very efficient, and kind. I’m very grateful for my experience. I will definitely return for the customer service!
Raymond very helpful employee he's constantly walks the halls more then any other employees
Great storage facility. Raymond was very helpful and friendly too. Happy customer
Manager called me back and met me at the time we set. Steph gave me all the info i needed and showed me a great alternative for downsizing.
Super professional and friendly staff. The facility is clean and easy to access.
Raymond and Shawn were some of the most helpful people I've ever met they were courteous and kind and also showed me a couple shortcuts for the app. Great people!! Thank you.
Stephanie is totally helpful, doing a great job!
Super easy and convenient to move in. Very simple set up. Definitely recommend.
Stephanie was awesome helping me choose & rent the right size space after an exhausting day, really appreciate her patience & professionalism!!
Stephanie was simply amazing. The parking lot was totally full and we got very frustrated because all of the auction folks blocked our moving van from accessing the storage rooms. She was calm and kind.
Stephanie is very friendly and has helped me so much. I really appreciate all that you have done.
Stephanie was such a pleasure to work with! She was so friendly and so informative and helpful and really spent time answering all my questions. Made me feel so comfortable and I'm so excited to get my unit and spend more time here! Thanks again Stephanie!
Excellent fast service! James was a huge help, very kind, patient and knowledgeable. Truly recommend this place. Great customer service and availability! 🙂
Stephanie is awesome. Very organized and helpful with attentiveness for my needs and the whole property. She's a great people person. I highly recommend this space because of Stephanie's Management.
Excellent service and friendly too.
Thank you so very much!!!
10/10 service!!!!!!!!!!
Very nice lady. Great personality
All my first-time renter questions were promptly and professionally answered by Stephanie–so grateful for her service :)
Stephanie is the best. Very helpful. 5 stars for sure. Thanks!
Stephanie was great! Very helpful and hooked me up with a sweet deal! Very happy to store my important stuff here. Feel very safe and secure here.
Kudos Stephanie G at Johnson Creek for communicating a problem promptly and working with me at a solution.
Stephanie was very helpful in getting us vacated and provided us with all the information we needed. Most pleasant customer service experience I've had in awhile
Stephanie went above and beyond. She was kind, professional and so helpful!
Stephanie awesome. And helpful
Stephanie was extremely helpful
I’m experiencing some issues with an unrelated moving company. I need to do some research and understand which items were not delivered to my unit here as they should have been. I spoke to Stephanie, and she went out of her way to both be understanding of my issue, and to try to find ways that she could help me. Super grateful she’s there.
Stephanie is very helpful and kind. I'm so excited that she is cleaning the bathrooms and trying to make this place better.
Stephiane rocks!! Very professional. Great experience.
Stephanie in the office is so kind and helpful! Truly the most standout and best experience I’ve had at a storage facility.
It's really organized and clean professional.
The rental process/sign up went smoothly
Always clean and helpful service
Very clean. Good location.
Lynn is the best on site manager. She's helped me with several issues I've had and is promt with her return phone calls and even offers to help me move items that look heavy. She's a great addition to the complex.
Love this place! Lynn’s customer service was excellent and she helped me get right in.
She made you feel so welcome made me laugh made me take all my troubles away for the day bless her heart
A great location in a beautiful neighborhood.
The manager, Lynn, is very helpful and knows the business!
I went in to day to pay my bill and mrs Lynn was so helpful and full of smiles . Thank you Lynn for making my fay brighter.
I absolutely despise Public Storage, these five stars are for Lynn, as for the policy that lovely lady is required to enforce... 👎
She was very friendly and got all my needs met
Lynn the manager was really nice and great with customer service.
Great facility and staff. The manager Lynn goes above and beyond and made the whole process a breeze and zero stress. 10/10 would recommended
New management is super helpful and nice. My move in and move out were both set up in about 10 minutes. Recommend for sure!
Great location. Lynn is knowledgeable, personable, and keeps the location clean! If I could give her 10 stars I would. She has made the transfer to public storage very easy. Always helpful and ready to answer any questions.