Mike was a delight to interact with and was very helpful. I have used this public storage for several years and have nothing but good things to say about the staff and the way this property is managed.
Strongly recommend storing here Chris was great to work with
The storage unit was clean and well maintained. Easily accessible and in a very convenient location.
Jesse is easily the best part of our time here at Public Storage. So helpful, friendly and professional. They are the reason we recommend this property to friends.
Staff super friendly and helpful, Jesse delivers great customer service!
Quick online setup. Everything went great
I recently rented a unit at this location. Jesse gave me a tour, answered all of my questions in an exceptionally kind and professional manner, and offering some helpful advice on how to get the most out of my unit, and what size would work best for me. He was enormously helpful, and is the largest reason I would recommend this Public Storage location.
I was lucky enough to have Mike Martinez helping me in getting a storage unit , absolutely excellent experience, professional and informative with an awesome personality, explaining everything i asked and made me feel comfortable with choosing this location on shaw off of tv highway public storage , thank you Mike
I recommend if you're going to get a storage go to public storage their service is great in the rates are awesome thank you public storage for helping me out.
I had an issue with my lock and Thomas was very helpful. He really saved the day for me. Public storage should be happy to have him as part of the team. Thanks, Thomas!
Super friendly and helpful
This has been the most traumatic move of my life! But Kim at Public Storage was so kind and efficient and professional and got my unit rental going quickly😊 feeling very relieved and blessed
Christine is a star! I hope Public Storage realizes how efficient and professional she is and they’re going to have a tough time filling her shoes once she retires!
Christine is amazing! She was such a help in getting things sorted with my unit, and she was an absolute pleasure to talk to.
Christine is amazing! Not only is she sharp and quick to problem solve, she Is Sincere and Professional And I am so grateful to her during very difficult years where my things had to remain in storage. Not only was she instrumental in making sure that I kept my property through clear communication, she was there for me until the very end when I was finally able To retrieve my things. There was a problem with the elevator at a different location, and several of us were unable To access the property, I was there with a moving truck ready to load on a tight Timeline, I was able to get a hold of Christine and within seconds she had everyone in motion Sending rescue to allow us to enter the facility and get our things! She goes above and beyond and I will never forget Her kindness and sincerity. Public Storage must be very proud to have someone like Christine working for them! She gives them a good name! I am so grateful for her!
Easy setup and access. Love the unit and location.
Super kind and helpful! Fully automated and easy to access.
I came in today and was helped by Christine, she was so helpful. I would recommend this facility based on today’s service.
I have never had better customer service than I had from Christina! She was friendly, helpful and answered all our questions. Thank you Christina for making renting a storage space so pleasant!!!
Christina is genuinely a delight. Entire process was easy and fast.
I’ve used many storage facilities. Security and friendly onsite staff has always been big on my list . Also ease of access. This property offers all of these. Since Christine has been the face of this facility it has only improved. Clean, secure and the best customer service I could ask for. Could fresh brewed coffee and doughnuts improve this review??? Maybe we should find out. Thank you for keeping my items safe with a smile.
Christin took great care of me today in a crunch!
It was very pleasant to be greeted by an employee. When we drove up Christine greeted us helping to show us how to load the app. She patiently walked us through loading the app which was very much appreciated. She was very professional and had a smile to go with it. Not often do you meet people with such great personalities. She should be praised and Public Storage is lucky to have her. Thank you Christine for all your help !!
It was very nice. And welcoming
Paula made rent by phone an easy process she was super kind and did everything quick. Go to Paula for all your storage need.
Many thanks to Logan for excellent customer service in booking my storage unit. He was patient and answered all of my questions. Even though Public Storage is a large company, Logan and family run this storage site with small-business care. Logan advised me on the best size for my storage and even found a special to save money on my rental. Thank you, Logan, and Public Storage. My rental space is exactly what I need and the process was seamless. Highly recommend.
The Aloha, Oregon -Shaw Street location is just the nicest place to rent a unit from. Our representative, a Gentleman by the name of Logan was just super friendly and made the remote process of renting a unit, easy and without complications. It is a Blessing to find people who care about customer service and who go out of their way to make life easier! Thank you Logan! You Rock!!
Kelly
Mike was awesome. Totally helpful and made the rental process super easy. Would highly recommended.b
Mike was awesome to work with and had awesome customer service.
Mike Martinez is the best. He was very helpful and honest. I highly recommend Mike and Public Storage. Great rates and excellent customer service!
Logan the person help at place is exceptional perdón and very profesional, thank you for you help, a must important Happy New 2025,
Needed a storage last minute as we're are preparing to move and need make space as we begin organizing and sorting so we decided on a 5x10. Logan worked with me. Logan was very professional, personable and informative. The clarity and amount of information left me nearly no additional question to ask. Thus the phone call took only 20 min from start to finish. This was such a quick and easy experience.
Fast, easy, and simple to rent online
Great and easy experience
They were very helpful and the website was very easy to navigate. I would highly recommend!
Christine at the Aloha Public Storage is Amazing! Christine answered all my questions. She is very kind and welcoming. She explained the billing, how to enter and exit the facilities. I also witnessed Christine helping other people. She greets Everyone with a Smile and Respect! I appreciate the kindness Christine gives everyone!!
Christine made changing units very easy, and helped facilitate a smooth transition!
Christine is so nice! Very charming! And helpful!:)
Montana was so considerate of our needs, A+ customer service. And Logan was also amazingly helpful.
Absolutely by far the best customer service and storage unit place ive had the pleasure of dealing with. Christine the onsite manager is spectacular. Seriously, shes very kind, gives excellent customer service, and not to mention the business itself is very clean. I buy storage units as well as have units that i pay for to store items ive bought thru action, so ive had lots of experience with storage unit places. And this location tops them all, and it all boils down to the employees there. And Christine is the whip cream and cherry on top. Ill be recommending this location to all those i know. Keep it up public storage..and Christine keep being the rock star you are. If i could of rated u a 10/10 i would have. But we will just have to go with 5 stars all across the board😁
Christine is fantastic and so friendly and welcoming Absolutely amazing storage facilities, friendly staff, and super clean. I'd have to say probably the most amazing place I've been to for a storage unit facility that I've Been in a long time felt welcomed and was given a fantastic deal! Kero up the good work
We had a great experience moving our stuff into our Public Storage unit! Account setup was easy, staff communication was awesome, and the site seems very secure.
Christene the property manager is FANTASTIC! Always helping us with any questions or assistance we may need. She is super kind and truly has a way with people. Storage was the perfect size and fit for us. Thanks so much!
Kim is awesome! Very sweet and helpful on our move out.
Fast and easy transferring to a smaller unit.
Hi I just giving 5 stars to Montana she is very friendly and she helps me with the hole proses and she explains to me every single detail she is very nice and very professional she has a very Good costumer service I wish more people like her work in this type of business she make my day 😀thank you for you help Montana
Sincerely. Tony
A great place to store all your extra items and belongings.
Automated contactless process made this so easy. Was perfectly smooth experience.
Very clean and very safe! Christine is very helpful and makes sure people are adhering to the rules! Wasn't there long but never had to worry about my stuff and never had an issue. You want a secure spot? This is it.
Very convenient renting process and app interface. Literally never had to even talk to a person. Storage space is clean and well maintained, very easy to navigate the property. Great customer service when needed, too!
The lady in the office is very nice and friendly and very helpful
Got the storage unit I needed on the same day, same time, no worries, no hassle, with the second month free and at a discounted rate! Yooo I don't even have to leave my car to open the gate with the app and can handle all my business including when I want to move out and billing all from the same place!?🔥🔥🔥
Christine was very helpful in the assistance of me getting a new key for my storage unit! She gave me a good time frame to come and pick up my keys the day before and called me when she was available the day of! Very happy to work with her and a delight to talk to!
Very friendly and willing to help. Facility is clean and new unit was perfect for me to move my stuff into.
OK so Christine is so amazing she was so helpful and got me right into a unit!!! Thank you Christine.
Christine is amazing. Her customer service skills need to be rewarded.
Thank you for helping me with the process of renting.
Customer service was awesome. Christine was was knowledgeable and helpful. Thank you
Christine is Awesome! Best of the best!
Christine was extremely helpful and very personable. She helped me get the best deal on what I needed. Thank you so much for being so helpful and friendly Christine :)
Great customer service with Christine!
I have to say this is one of the cleanest storage facilities I’ve been to. My experience here was great and went smoothly. Not to mention, Christine was awesome, friendly and very helpful. I also have to mention that I noticed that she is a very hard worker. The entire time I was there she was nonstop out on the property working hard, that’s something I rarely see. She is definitely an asset to your company, so don’t let her go!
Shout out to Christine, thank you & keep up the good work you’re doing amazing. Hopefully, I will get The pleasure of seeing you again and visiting this facility I appreciate your help and keep on smiling girl you’re doing a great job!
~ The confused newbie auction girl that was extremely late for my appt
😋☺️🤣
Great customer service, so easy to get your account and unit set up!
Christine at the from desk was awesome
Christine was extremely helpful. She went above and beyond to help me when I was on a time crunch.
Christine, is great. Fun welcoming and energetic.
Great experience at Aloha public storage. Easy access with a 16’ trailer and friendly staff. Christine is always helpful and patient.
Very nice facility and Christine (the manager) is amazing. Lovely woman, very friendly and curtious of my time! She seems to take the safety and maintence of the property very seriously, and that's comforting! I'm happy to of met her and look forward to working with her. :)
Thanks 4the help Christina was real professional got me in a unit asap @ the price not to bad
Christine was very helpful. Went above and beyond twice to make everything possible for our transfer and then helped to get our refund. She was the best!!!
I rented storage from these guys for about 4 years. Im glad i did. They were amazing to work with. I would definitely recommend this place for storage needs!
Christine was a pleasure to work with every time i needed to talk with someone. She was even willing to work with late payments once in a while.
I greatly appreciate the value in top notch customer service and she does her job well.
Great professional experience dealing with Christine!
Christine is amazing and has a great attitude. We love her and hope she stays for years to come. Matter of fact, she out of all the public storage PM, she has been the most helpful and caring one I have yet to meet. She deserves a raise...
Christine was a huge help and very informative. Thank you great customer service
Received excellent help from Christine this morning. She is very knowledgeable and accommodating.
Christine at the Shaw location has been absolutely wonderful!! She stepped in and helped us get our lock changed when we couldn’t get in touch with any other management. She made sure our locks were changed asap which was so helpful bc we were only in town for a couple days. It felt so incredible to have someone so reliable like Christine helping us. We appreciate you!!! Thx a million.
Christy gave me great service and she was very helpful.
I would recommend this Public Storage Facility.
I am very glad I found this place. I looked at a couple other locations and their rates were ridiculous not to mention their deals being somewhat misleading. The folks down here are great. I can't say enough good things about Christine a real angel helpful courteous and a great sense of humor. Talks to you like you're a friend. The site is always clean and you are sure to see someone checking the grounds asking if everything is ok and not in some annoying fasion. Just looking out for the customer. AAA service I love it!
Easy access to set up unit last minute!! Unit was clean and very accessible!
Christine was amaze balls!
Christine was absolutely the best. Super friendly and funny . Beyond helpful. She should be given a raise and promotion
Lady was very helpful and very friendly easy to get along with .informative and kind but kept to the subject at hand,renting me a unit.made everything easy very well done.
Rented out a storage unit today with the help of Christine. She was extremely helpful! Despite the heat she had a great attitude.
We had a great experience here. We ended up needing a large unit right away and Christina was very helpful in transferring us quickly to a bigger unit, even refunding the lock for small unit.
Very efficient and understanding.
Christine get the award for outstanding achievement in the field of excellence
Christine is very nice to work with and made the renting experience nice.
I am writing a review because I am so astonished with the great customer care that Christine K. has provided me. I've had some trouble with my card going through last month because Google pay had deleted the 3 digits on the back of the card and kept rejecting my card. O ce that was sorted out, it tried to process the 7 times I had hit the "submit" button to pay. Christine saw this on line and had rejected the overpayments so it wouldn't impact my banking,
before I was even able to call her back to tell her what happened! This month, the autopay did not work and I somehow manually paid twice. One phone call later & Christine has it sorted. She even told me of a job opening and referred me for employment. It doesn't get better than that for Customer service!
Christine was awesome! Very quick and efficient. Super friendly and had me in and out in a flash! Look forward to seeing her more!
Got a best service ever. Christine is the best manager and she is awesome!!!
Nice people, small units for the price. No lights
Christine is who will be getting you set up once you get to the units. She is forthright and concise with all that needs to be done to get you set up.
Christine is awesome! She worked with me kindly and quickly, and answered all my questions. Great facility as well!
The online process was process was super easy and management is great.
Christine is my hero! She patiently spent a significant amount of time making sure I got what I needed at a very affordable price, and at a suitable location. You are amazing!!!
Very informative tour, covered the unit, and property as a whole
Excellent customer service! Christine called me about closing out my unit after I had cleared it out but before I had a chance to contact them and took care of everything quickly.
I worked with Christine today very Expedia to service and amazing skills
Christine was very helpful & friendly. I had to change the move in date & thought it would be an issue since the agreement was already complete. She said 'Renting a storage unit shouldn't be that hard'...as we both laughed. 🤣
I had lots of questions about the current special running & she answered every single one in detail. I didn't feel rushed at all. She was very patient.
I appreciate that she made the entire experience easy and did so with a friendly smile.
Good customer service is hard to find these days, so when I experience it, I make it known to others. 💯
Thank you Christine! You're a rare gem.💎🙌🏽😊
Great place to rent for storage, it was clean upon move in and easy to locate. Christine was very helpful moving out of the unit. 10/10 would recommend.