Public Storage Self-Storage Units at 1204 S Valley View Blvd, Las Vegas, NV
5'x5'Online only price$ 44/moSmall 5'x5'
$ 44/mo $55Best Price Label
- Climate Controlled
5'x5'Online only price$ 58/moSmall 5'x5'
$ 58/mo $72Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 66/moSmall 5'x10'
$ 66/mo $83Best Price LabelHurry!
- Climate Controlled
7'x10'Online only price$ 82/moMedium 7'x10'
$ 82/mo $103Best Price Label
- Climate Controlled
10'x10'Online only price$ 87/moMedium 10'x10'
$ 87/mo $109Best Price Label
- Climate Controlled
5'x10'Online only price$ 91/moSmall 5'x10'
$ 91/mo $114Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 122/moMedium 10'x10'
$ 122/mo $152Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 131/moLarge 10'x15'
$ 131/mo $163Best Price Label
- Climate Controlled
10'x15'Online only price$ 190/moLarge 10'x15'
$ 190/mo $237Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 191/moLarge 10'x20'
$ 191/mo $239Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
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Rancho Charleston Storage Units Near U.S. 95, I-15
Extra storage space in Las Vegas isn't always easy to come by. But don't stress! This Rancho Charleston Public Storage offers cheap self storage in a handful of different sizes.
This property is located on the southwest corner of Valley View Boulevard and Charleston Boulevard near the north end of the Las Vegas Strip, a short distance from Interstate 15 or U.S. Route 95.
Spend the day strolling the trails and gardens of the nearby Springs Preserve and make it a hassle-free daytrip by storing walking shoes, backpacks and other outdoor gear in a handy 5x5 storage unit at this location.
Small businesses across I-15 near the Arts District can declutter the office with the help of a 10x10 storage unit, which provides enough room to accommodate boxes of files or spare office furniture.
Families near Hyde Park Middle School that are ready to upgrade home furnishings, but want to hang on to the old stuff, will find the perfect storage solution with a 10x20 storage unit, which has enough space to fit couches, recliners, coffee tables, dining room furniture, bedroom furniture and even large appliances.
Indoor storage units with interior hallway entry and outdoor storage units with drive-up access are available in different sizes. Plus, there is also the option of climate controlled storage units. This location's manager lives at the facility and the rental office is open 7 days a week.
It's no secret that Las Vegas can get crowded in a hurry, especially for local residents and businesses surrounded by thousands of visitors on any given day. That's why Public Storage in Rancho Charleston is here to make sure local customers have the storage space they need at all times.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 296)
I went in to look at an abandoned unit at valley view Dale made me feel welcomed an made sure I found everything I needed with no hassle smile
Just wish carts were available after hours... But I get it.
Cecil is the best employee that they have here!!
I made a phone call today and had the pleasure of talking with Gina. She went above and beyond to get all my questions answered and I really appreciated that more than she could ever know. She was patient, kind and a real asset to her company. My name is Debbie Castellucci and I just wanted this noted
Can somebody call me back?
Fast and friendly service from the Manager she was very helpful in making sure I had everything ready
Customer Service Rep Glenda was very professional. Smiled the entire time. Provided clear directions on location my unit. Even offered to walk around the property to show me the unit. Made me very comfortable. Prices are reasonable. The location is safe and secured. I would recommend to all my family and friends.
Martel was very helpful. He was able to answer all the questions that I had and made this a very good experience for me.
Hello if your looking for a unit to rent start with public storage on Valley View Blvd. Glenda was very kind and pleasant to deal with you will not be disappointed great clean place.
Nice and clean. Plenty of parking room on aisles... Hallway units had very little room to maneuver large items. Hallway is skinny.
Have contacted and left numerous voice-mails in order to have to lock removed and no one has returned any. Property management never on site. Not customer service friendly
Good and secured facity with zero customer service. Property manager shut her door at 2pm. No moving instructions or direction. They expect you to roam the whole facility to find your space. We got lost and took us 2 hrs to move our stuffs because no one provide a single instruction or communication.
Glenda is amazing! Super nice (and hilarious!) And very helpful. Some of the better rates in town
Just rented 10 x 20 in person. Smooth as silk. Nice people.
Trina was super awesome to work with during my experience at the facility! She was so helpful in answering all my questions and was very professional. I liked how friendly she was. She had a great attitude and also made us smile. I would recommend Public Storage to anyone who is looking for a nice place with great customer service! Thank you Trina!
May i get a refund if locker issued was not proper to requested specifications
Very smooth process, Glenda was very kind and helpful and she showed us the unit we got and it was clean. I would recommend.
Glenda is the best to work with. She makes sure I have everything I need. Keep up the great work!
Glenda is a breath of fresh air! She is so positive and gives excellent customer service. I’m thankful for Glenda!
This is the WORST storage unit in all of Vegas. I had multiple items stolen from my storage unit including a guitar, a keyboard, an ipad, a laptop and some of my girlfriend's jewelry and when I went to try and do an insurance claim the insurance company said they wouldn't honor it because there was 'no forced entry' even though the lock was clearly cut off and a new lock was put in its place. I believe it was someone that worked for Public Storage that actually broke into the storage unit. I HIGHLY recommend if you want to keep your stuff to NEVER put it in storage here!
Glenda Is A Wonderful Helpful Person And She Answered All My Questions. She Took Her Time To Explain All The Details. I Would Recommend 100%.
Glenda helped me and my girlfriend thank you
Glenda your fine as wine but wont give me no time! Lol Thank you for your help and your great manager
She ( Glenda ) is awesome. She got me in and out fast. Went in to pay a payment and it was like it's supposed to be quick. 💯
Glenda the best! Loved her positivity!!!
Thank you. Glenda for getting me in and out today and answering all my questions.
Glenda is always a pleasure to deal with.
Very unprofessional. I had a reservation scheduled for January 28, 2022, when I arrived there was a sign on the door that stated employee would not be back until 3pm. When I arrived at 3pm, I was informed by an employee by the name of Glenda that the storage was no longer available due to the fact that she rented it to someone else which made no sense being as though I had a reservation. No courtesy phone call was made to verify whether I was still coming in for my reservation or not. I received a call from Glenda 2.5 hours later at 5:23pm to inquire whether I found another storage. I am highly confused as to why would they have someone make a reservation then rent it out the day of my reservation.
I have a storage that is located out of state, so it is important that everything is done right. I have had it a long time and as I pay in person I have had the oppurtunity to visit many locations. I'm leaving this review because I wanted to commend and thank the agent who helped me. Glenda. As a customer service person myself and of course a customer, I appreciate good people and good service. Glenda was warm, proficient, answered my questions and was all around helpful. Glenda was also able to help with an issue with my rent as I said I have had my unit for a long period of time and at the moment can't get to it being out of state. I have had less than pleasant experiences here in Las Vegas with some agents to the point where I only go to certain locations to pay my bill. This was one of the locations that was always a pleasant and competent experience. This was my first interaction with Glenda. She is wonderful and I appreciate the experience. Thank You Glenda.
Bare OSB constructed halls, which means the entire construction is wood. That is not good for a storage facility. Halls are VERY narrow, doors on even larger units are only 36" wide rollups on the interior units. Very difficult to move in long items like a couch. It IS the least costly location for the 10'x10' size though, and it has a working elevator.
The manager Glenda helped me alot with getting the correct size unit and even helped with a mattress cover
Always friendly service from Galinda
Well maintained, and excellent staff. Glenda was able to find a unit that fit our needs
Great experience customer service is on point!!
Evan was really helpful and respectful went above and beyond ! 10/10 customer service highly recommended ! Ask for Evan !
Friend moved out and this place was there in a pinch super helpful staff. Glenda helped find the unit that fit out needs.
Nice staff, I think they also have the cheapest rates and they have live-in security so it adds an extra comfort
Glenda at public storage has amazing customer service. Not only that, she is very efficient at what she does.....I recommend EVERYBODY! go see Glenda she will take care of your storage needs
Glenda is very sweet and I like coming here.
Great location Great prices
I have been a long-term customer with different units. I have considered moving to a storage facility that just opened closer to me, but knowing how great the management (Glenda) is and how much she helped with our current bills, I decided to keep my business there. Glenda is professional, kind, personable, and always willing to go the extra mile. In a sometimes transient staff, she is a long-term gem.
I've been renting about 6months now highly recommended nice clean facilitie and Glenda is super awesome thanks 😊
First and foremost, Glenda,the manager is heaven sent. She was great. She geniually cares. She was so helpful for me. She was there for me every step of the way. From the moment I went on line to the renting of the space. I recommend her highly. Thank you so much Glenda for everything.
Glenda provided amazing customer service and made the move-in and move-out process so easy and not stressful. She helped me upgrade to a bigger unit in a pinch and was always very helpful in answering questions. It's a great location that is centrally located but tucked in the back of an office complex so doesn't feel like it gets a lot of foot traffic like some of the other locations on Charleston. I was very happy with the four months I rented here and would rent here again in a heartbeat!
Management is super nice and very friendly. Shout out to Glenda for answering all of my questions and being a star
Convenient location and Glenda was very helpful.
Great food. Missed being able to enjoy menu
My wife and I got a storage at this location and Terry helped me through the process. He was extremely helpful and has great customer service. Ill be referring my friends and family this uhaul so Terry can take care of them.
I love this storage company they are there for you when I needed them and they are very understanding
Irritating! Got charged for january when i took everything out of storage in December. All because someone lost the keys to the lock that i didn't want or need.
I visited from California and the staff was very helpful. The locations is in a business park near other businesses.
Real well Maintained ..
Well designed, fairly clean.
Glenda was very helpful and her customer service was excellent like I said very very helpful and a good sense humor just what is needed in these days of stress
We recently had a break in to our unit but Glenda went beyond extraordinary measures to help get our belongings back.
Can i make my payment online
It was very simple and easy to rent a storage unit at this Public Storage location. It’s also very clean and in a very safe area of town. Glenda in the office was exceptional. Very professional and courteous. Made everything quick and effortless.
The manager Kevin was very friendly and informative in helping rent my unit we need more good customer service people like him I will definitely tell friends if they need to rent storage units to go see Kevin. Thanks again. 2yrs later after renting here all my belongings were stolen out of my unit inside job new management did nothing about they stole everything I owned don't rent here.
Got my stuff stolen here in November. I guess the thieves broke in to multiple units over the course of 3 weeks. No one working there notice. They just hand you a pamphlet is insurance company and send you on your way. There is no accountability here.
Amazing people especially Glenda she is so helpful and professional. I really recommend this place.
Manager is a very unhappy woman and is abrasive. Security is poor and break ins are common. Stayed only the two months to get my one free month than changed locations. I cannot recommend
Glenda was very helpful and provided outstanding customer service. The facility was clean and well maintained. I recommend this location for the best storage units.
Glenda is very helpful . A good part of the public storage team. 10 out of 10
Glenda is amazing! If you are looking for the best price and customer service! Knowing your belongings are safe ... go here... Best in town!!! THANK YOU GLENDA FOR EMACULANT SERVICE..I appreciate you!
Glenda, was very helpful, good customer service
Glenda is amazing. She is very helpful, and made everything as pleasant. The facility is kept clean and orderly.
It was hard to find but has the kind of service you look for! Amazing!
Awesome facility. Glenda is the best!
I've always had positive experiences with Public Storage but this move-in was incredibly easy. Glenda is the first person I met when moving to Las Vegas today and she was extremely helpful and friendly, definitely made for a nice Welcome to the area to have someone so nice helping me get set up!
Always a pleasure doing business here because of Glenda. She reminds me of Amy Schumer, a comedienne, because she’s hilarious. She’s also very nice and great at customer service. Units are kept in great condition, very tidy.
Trai 5 ☆☆☆☆☆ Trai was amazing person with great Customer Service Thank you
Glenda was very helpful. She had an answer for all my questions and assisted me in finding a storage unit perfect for my belongings. Great customer service, the property is very clean compared other sites I've visited . I would recommend this location to any friends and family looking to rent.
Glenda was amazing! She helped me out so much and I am so appreciative!
Gloria was so informative and help my family get the best service ever thank you
Glenda is the absolute best, great customer service and always willing to help. She does amazing at her job, seriously kills it! Love public storage for all my storage needs when i’m moving!
Terrible place, no compation all about the business and charges on top of charges.
KENLIE is Amazing had me in and out with in 30 min ! Showed me the space even gave me ideas on how to store my things ! Helped me with a damp check who knew something so small can help so much ! Thank you for the best storage experience !
Went on a sunday mid day and the girl was fast and knowledgeable
Kenlie is awesome—she is sweet and friendly, but mostly super helpful! Thanks!!! You rock. Kyleisha was helpful and found me the space I was looking for, and which fit my needs. Thanks!
Terrible place to get a storage
Really helpful staff
GLENDA AND KENLIE ARE THE BEST ! Them two with the knowledge of what I need to protect my belongings and getting me the right size ! Everything fit perfect ! Thank you !
Very good rates
Glenda safes the day!!!! Glenda, who was in charge of the office the day we walked in, was absolutely excellent at her position! She is knowledgeable, and professional, as well as being very personable and a great sales person! Before I walked in to the office at 1204 S. Valley View Blvd, LV, NV89102 I was unsure of which storage facilities I wanted to use, I had called a couple different places but after speaking with Glenda from Public Storage, I decided to go there first. My plans at the time were to get small unit on a temporary basis, After speaking with Glenda I decided on one of the larger units, and left with great confidence in the facility where I plan to store my belongings. Glenda is a true example of how customer service and sales should be conducted, and in today's business world that is rare. As a result I will be recommending your company at this location to my fellow business associates and friends.
Manager Kenlie did an amazing job with helping me pay my bill ! Kept it fast and efficient
Glenda and Kenlie are a great team !!! From coming in knowing nothing about a storage place to knowing everything I needed to , being able to protect my belongings, and getting the best promotion, as well as the best unit for me ! Thank you so much !
I closed out a unit to I could get it all with the movefs. I left GLenda a message that I had vacated the unit but would be back the next day to sweep out if it needed it.She left me a voice mail that it was taken care of. 3 or 4 days later I rented a ground unit to store my car in while I went on vacation. GLenda assisted in the parking of my car so I was able to enjoy vacation with piece of mind re my car.
Great service clean property my unit was clean over all great experience love the property manager she was so friendly and helpful made my move so smooth thank you so very much! I would recommend public storage to anyone
Assininely expensive for a small 10X10 box.
Kenlie is great helped me out made the process fast ans easy...
Kenlie was great.. Made the move in easy and simple..
You must replace your burned out light bulb.
Putting your things into storage can be very stressful but Glenda went above and beyond to help us with the move in. Not only is the facility clean, but the safety measures made us know that we had chosen the right location. Thank you Glenda and PS.
No need to fear this place, Glenda (the good witch) is AWESOME!!!!!
Such a good experience....helped me out and friendly as well as clean!
Irene is great. She displays great customer service. Come to her for your storage needs!
Chantel was very helpful! A great experience today, thank you!
Irene was so patient and helpful definitely comfortable renting here
Thank you Irene for providing me with everything I needed to know
Great customer service
Irene was very helpful would recommend
Thanks for your help Irene.
Store it at the best
helpful rep named irene that answered all my questions and concerns as a first time renter and prices so good i will reccomend coming in
Rent a storage in California came to pay to pay here got the best customer service while dealing with this company
Great prices talk to Irene for great customer service
I like this place because of it's location, the staff (very professional), and the monthly storage rates (affordable).
Ms Irene was very professional and displayed the highest quality of customer service that I've ever experienced at a storage facility. I really appreciate her taking the time out to help me get exactly what I was looking for in regards to space and pricing. Thanks again for everything Ms Irene, youy are awesome.
Great customer service from irene made my day stress free
I was having the worst time opening the door to the storage unit but Christina always helps me every time and is never too busy for me. Thank you Christina!!!!
I'm from New Jersey and was looking for a place to pay my bill. Christina was very helpful. Thank you
Christina is awesome! Very quick and very friendly! Great experience overall
One of the cleanest properties in vegas
Always a pleasure to see Christina!
Clean facilities and friendly staff. Thank you Christina for all your help!
Thank you Christina!!
I can always count on Christina to be there to help.
I called in to request a change of information form and Kevin was wonderful! Everyone should be greeted in a friendly way first thing to start their day, it makes all the difference. Thank you Kevin, I hope you win the box of donuts and have an awesome day!
Thanks Kevin for the awesome customer service Great chat and awesome personality.
Kevin was FABULOUS!!!
Christina was so helpful in a stressful time. I hate moving but she helped us get a unit for our things. Thank you!!!!
This employee Glenda was a fantastic at her job she was very helpful in every way she went above and beyond by helping me even in the smiplest of questions I really recommend this storage unit and hopefully you get Glenda as a guide.
Employee Glenda went above and beyond her job to help me find what I needed to know about my storage unit. She helped me find it. She was very kind with me and I appreciate all she did for me. I had gone in very stressed. For example, when I was trying to put the code in I didn’t realize that I had to put the star in front of it in order to get the code to work. Someone had given me the code but hadn’t told me I had to put the star in front of it. But Glenda was very kind and patient with me and said that if I had the code all I had to do was put the star front of it. She helped me in a stressful situation to understand what I needed to do.
Enjoyed Lori, so helpful and explained everything so well. I feel it was a good experience! ♡
Searched for a while and finally settled on a unit here. Lori was welcoming and great with setting us up with a great deal. Unit and building are clean. Hassle free and easy access.
Even with the internet down customer service was awesome. Thank you
Better than most storages
Great costumer service and friendly staff
Very nice people, great customer service!!
Thank you Christina!! Service was great!!
Christina was awesome! She was speedy and also very helpful. I didn't have enough to buy they boxes but she still was a great help. I appreciate the good customer service.
Christina is the best!
I usually dont do reviews but Christina was so helpful today that i told her i would! She made my day better after sharing a few laughs with me. Thank you so much!
Friendly staff and clean area. Christina helped my family find a great price for a storage unit that we will only need temporarily for our mom. Thanks for taking the time to care enough to help my mother. I will recommend this location!
Clean lot and friendly ladies!! Could use some facility upgrades but overall nice place to rent.
Came with my friend to this property to rent his space now definitely renting here when I need it myself, very clean and friendly staff
Christina was excellent and helpful!!!!! Great person...
Christina was amazing. She made sure I got an affordable unit with unlimited space for my belongings. Great job guys.
I been to other public storage's to pay my friends bill & they couldn't find her account so had to come here & Irene was so quick and nice. This public storage has good customer service!
Christina took my payment and answered my questions even though my unit is across the country. She also showed me how to make my first google review.....i am too old for smartphones lol
Stopped by this evening to pay a bill for my mother-in-law and Christina was very pleasant. I wish our storage locker was on this property.
This location is great. Manager is the coolest ever and kept my ID for a month until I picked it up today. If it aint this location I don't want it. A plus guys
Kevin is very helpful, excellent customer service.
Cabin and Service was good.
Excellent service and clean facility. Thank you!
Nikki was grate and helped me find the right size space I needed to store my things
Amelia, is AWESOME! She knows her job well and very sufficient!
Amelia and Christina were very helpful.
Highly recommend this public storage very clean nice people good price easy access to your storage and they have a elevator
Kiah and Christina were so great ! Such a great team !
Kiah and christina helped me get nice space at a great price.. Very clean property
Thank you Kiah and Christina for the excellent service, very helpful and gave a great recommendations. Keep up the good work.
Muy buen servicio
Kiah was awesome!! Very informative and helpful as well. Thank you for being the first nice person I have met here!!
It's okay but the rate go up every 6 to 8 months
Kevin was very helpful and informative while helping me with my services and updating my account answered all my questions with a great attitude
Kevin was polite
It's awesome clean and friendly staff and Kiah she was very helpful sweet and kind she's a great asset to your company thank you
Your staff is very good. I really do not appreciate your raising your fees every few months. Stinky way to do business.
Kevin was very helpful and pleasant made our busy hectic day alot easier. Much appreciated!
Steffany was a Awesome!!! She was very professional and courteous and polite You are very lucky to have a employee like her. I would definitely be telling my friends about this place she made my experience memerable. Thank you Steffany your the best
The new manager, Kevin, was very accommodating and easy to work with!
Kevin is a great manager, he's always happy to help with any concerns we have. When his higher ups weren't responding to calls about an issue with one of our units Kevin spent over an hour trying to help fix the problem.
Very friendly staff and reasonable rates. Kevin and Stephanie were helpful and knowledgeable.
Nunca hay nadie cuando vas a pagar y después aparecen cobrando lo atrasado y te cobran multa no dan el mes gratis que te ofrecen.
Steffany was extremely helpful and friendly.
Thanks for all your help Steffany :)
Came here to make my payment very nice guy named shaun with a huge smile.
Brookelynn was great and had a sense of humor that made process fun and enjoyably. Thanks again
Great price !!! Very easy and fast !!Eric was very helpful and professional!👍👍👍
Awesome customer service! Eric was a great guy that really helped my friend out.
I was full of it
Eric was very helpful an asset to the company he make me visit stress free It's refreshing to do business in that type of environment W.A.Buchanan
Eric is great wonderful customer service
Had a great experiend good customer service brooklyn and kash are very friendly great storage experience
Happy Holidays to. Public Storage. .the young Man At Valley View location name.* Eric.* I understand THAT he's very young .but honest to God he's An energetic , enthusiastic and Very Personable young Man...I'm 62 yrs old. As soon as I walked in the Door THERE were a man At the counter b4 Me. I noticed *Eric* Behavior And GORGEOUS Eyes were very helpful in Assisting the Gentleman which was A piece of Work ..but Eric entered him in the Computer ....Bid him a Good Holiday. And ASKED very pleasantly MAY I HELP YOU....NOW THERE'S A LADY CHIT CHATTING DISTRACTING HIM.... AND HE STILL GAVE HER THE correct change.....I think Eric is the type of Guy who will give me s WAKE-UP CALL......THANK YOU... HAPPY HOLIDAYS....... LIFE..... KEEPING IT 300
Eric was very helpful and accommodating!! Definitely recommend!!
Eric was great!!!
Darwin was fantastic. Always pleasant to deal with. Very satisfied customer .
Very helpful and friendly just ask for Eric he help u out
Eric was very friendly and love the ac in the storage
Rep named David has great customer service. Thank you for all your help.
Love this place David was very helpfully. Highly recommended!!!
El servicio y la atencion al cliente es excelente! El mejor storage
I had a very enjoyable experience here at public storage. They were very friendly and knowledgeable
David was extremely helpful, knowledgable, and speedy. I recommend!!!
Ken is cool
Great service, David was so helpfull! This was my first time renting and he made it very easy. Highly recomend this place!
David was great customer service was awesome totally helped me with exactly what I was looking for I couldn't have found a better Public Storage employee thank you
We had a definite positive experience with the sale everything wasn't it well well taken care of very efficient
David was extremely helpful and kind. Not only was he knowledgeable about the units offered, he made great conversation! Great experience at this location!
David gave excellent customer service and very clear with the rental agreement 😀😀😀
Buena atención localidad segura y muy buena explicacion
This place is really cool David was very helpful in the process of getting my space for the things i need to store get this place and get it with David you wont regret renting a storage place with him
We just left Extra space in Henderson and it was the worst place ever and coming to Public Storage it was like a new world. Pleasant management and great costumer service. I work with people daily and it was so nice to deal with someone so informative, HATS OFF
Very close, convenient, and easy access. The staff is friendly and helpful. Great place to feel secure.
Muy buen servicio excelente trato muy amable la persona que me atendió estoy contenta con el servicio y el trato grasias
Thanks your great and courteous communication of knowing everything about public storage thank you very you make my stay a blessing to ever to come back here thanks again
David and Cara were professional and extremely kind and courteous. I highly recommend this storage to everyone.
Thanks for all your help David. I'm much happier at this location than at my old other storage facility. Keep up the good work!
David was amazing! I really appreciate his effort to get us into what fits for our furniture. Very professional and knowledgeable!
Very nice and helpful, made things easy
Attendant was very helpful. I reserved online and when I arrived at the office everything was ready for me. I was in n out in a matter of minutes. Best deals specially when reserved online!
Wonderful location! I have been here for a long time now and I highly recommend this storage place staff is nice and place is always clean. Thank you for your five star service!
We been renting from jim for about 5 months and jim is a very good person very understanding and the service is excellent
darwin was great !
Our unit was broken into and our electronics stolen only two weeks after moving in. Mysteriously, there was no sign of forced entry. Further the lock, which was provided by Public Storage, was in the closed position and was they type of lock that has to be closed with the key. The only way someone could have gotten into the unit was if they had a key. To top it off, the insurance policy that Public Storage offers will not pay out unless there is proof of a break in. Very suspicious.
After doing some shopping around I realized this is the best storage place for me. Thanks for all your help and great service! Pros: Great location, always clean, friendly and professional staff, secure, convenient hours and an affordable price. Cons: no platform carts.
Awesome location. Clean and safe.
Nice location, its the people that make the difference where you go. I appreciate David' help always.
I had my unit here for a year now..and was so spoiled by Doreen one of your property manager and when she left i thought i soon too would leave.,but the one guy who replaced her (David)was also outstanding.He is good in what he do and you need to keep this guy on this branch.Hes helpful and informmative to your services and products...kudos to the mgmt.of this facility!
My belongings were stolen at this property. I researched police reports and found out that there has been dozens burglaries at this facility. The staff was unscrupulous and treated us with disdain. They are told specifically how to respond to reject any responsibility. Here are the news for you: 1- there are no cameras 2- anybody can tailgate anytime 3- they will tell you they are not responsible for the safety of the unit 4- Check out the internet to see how burglars have opened their lock in 10 seconds 5- Check out youtube videos and article about the safety at Public Storage or simply ask their staff the real questions: 1 to 3. Unlike all the fake reviews you can read, even before I had my unit stolen, each time I was there, a fight breaks with a tenant or another. Many (and I) also believe that their staff is involved in the burglaries. See Demi Moore's storage stolen at Public Storage. My storage had valuables and only person that knew about it is the staff. Ask questions and don't believe fake reviews
This place is awesome and everyone is really helpfull. Thank you for your help!
Jessica was very helpful and friendly. She helped us with all of our storage needs .
This is a great storage place! I rented here today and David was so helpful and nice. Thank you, keep it up!
Jessica, thanks for your customer service, it was wonderful,
I really appreciate Jessica and the service she provided today... nice lady
Jessica was great..great service overall satisfied costumer..Fred
Perfect the women Jessica over there was very helpfull
Great customer service from all the employees of Public Storage. Always friendly and easy to work with. Highly recommend this location as it is always clean and in a great area. Keep up the good work!
Fast, Friendly and Feisty. Doreen was great. Thanks for the experience. (See I told you I did it):)
Doreen was super helpful with everything, from the moment I walked in I knew this would be the place I would be renting from. I'll definitely be back. Thanks Doreen.
Doreen was the best - she was very friendly and knowledgeable, answered all my questions with expertise (even the awkward ones like have there ever been pests? -- short answer no, although her response was much better), and showed me a unit and signed me up all within 20 min. Can't beat great service.
Doreen was extremely pleasent and knowledgeable. Was able to help me very fast
Working with Darwin and Doreen is always a pleasure. They are very personable and helpful if an issue should arise. Truly examples of a professional at work. They are great representatives on behalf of Public Storage. They make it an easy place to rent at.
Great and fast service. Doreen was very helpful and helped me with the storage I needed in a timely manner.
Property is clean and well taken care of. Darwin helped me find the best unit for my needs. Both Doreen and Darwin are very friendly and helpful. I would highly recommend this Public Storage Property.
Great service. We love Doreen
Dorset, the property manager, is great. From the very beginning she has gone above and beyond what others have for me in the past. She didn't just rent me whatever just to get another tenant. She asked questions, understood my needs, and helped me rent a perfect sized unit (which was not the size I thought I needed). The Property is clean and well taken care of. I WISH THERE WAS BETTER LIGHTING IN THE EVENING. Other than that I am very happy.
Excellent! Staff is friendly and courteous.
This is a great storage facility Darwin was extremely helpful when I first rented my unit and Doreen has been extremely helpful as well the place extremely clean and secure I even got locked in an the after hour staff come out to help thanks. Bob Fowler
I would love to give 5 stars here, but the facility is a little older. But sometimes it is not about the facility, but more about the people running it. I have had very good and professional service from Doreen, as she is very helpful, courteous, and friendly. I sense she really cares about the property, and the tenants as she seems to be on first name basis with many tenants. Good Job Doreen, Brad.
I have had the pleasure of meeting one of the nicest representatives within your company. I have a customer who wants his furniture moved immediately; otherwise, I would insist upon staying at Doreen A facility. She is a delight. A wonderful experience personally and I shall recommend this facility to others.
Very nice, quiet, and accessible location. Doreen is very friendly and helpful. Felt sorry that I have to give up my storage...
I had to close out my unit after a friend of mine had her unit broken in couple of times and lost valuable items. The insurance did not want to pay for anything, but when you rent the unit they ask you to get insurance as part of the deal. I hate this place and no more Public Storage anywhere!
Las Vegas Public Storage Manager Doreen, on South Valley View Drive, in Las Vegas, was a real delight to work with in securing a second rental space at Public Storage. She went out of her way to help secure a new space on the ground floor near my first rental and her efforts are really appreciated. I was able to meet my deadline thanks to her courtesies and she was extremely helpful in making sure I had plenty of tape, boxes and (borrowed) markers. Doreen is a real professional representative for Public Storage and is real sharp in resolving questions or problems that come up. For the past four years I have enjoyed working with her and Darwin in keeping our family going. Thank you Doreen for being there when you are needed and for being so helpful.
Nice property, clean, safe, and secure! Doreen at the front desk was more than helpful, she was kind and friendly as well! Definitely the right choice for me - Thank you Doreen! - G. Kilmer
I called Doreen on Sunday July 6 at 4:45 PM- (closes at 5 PM and this was the last day to pay without a late fee). I told her I was on my way there and please do not close early. She assured me she would not. I arrived at one minute before 5:00 and she attended to me and another tenant before closing. She also sold me 2 wardrobe boxes, which she carried to my car as I am a twice, late stage cancer survivor and my arms swell with lymphedemia if I lift too much! Thanks Doreen!
6/5/14 I just upgraded my unit to a 10 x 20 and the transition went smooth as silk. Doreen is a champion. Doreen recommended a unit sized on my furniture description , reviewed the pricing and showed me two units. I rented a 10 x 15 and am very satisfied. The property is spotless and in a nice area. Doreen next reviewed all the documents and I was finished with the transaction very quickly. I will recommend this facility and Doreen to all my friends needing storage in Las Vegas. JME
I really enjoyed my experience. Doreen is very knowledgeable about all the questions I had about my storage needs. The service was fast and friendly.Over all my time meeting her was delightful.
Fast & Easy! Doreen was very welcoming and gave me all the information I needed to easily get into a unit. We walked the property and she showed me my fastet access route and equipped me with everything I needed at a great price to make my move go smoothly. Thank you Doreen & Public Storage.
DOREEN IS VERY FRIENDLY AND HELPFUL. SHE IS QUICK WITH THE PAPERWORK AND THE CHECK-IN PROCESS. A REALLY CRAZY LADY CAME IN WHILE I WAS CHECKING IN AND SHE HANDLED THE SITUATION CORRECTLY. SHE HAS ALWAYS BEEN FRIENDLY AND IN GOOD SPIRITS WHEN GREETING ME. SHE GOES OUT OF HER WAY TO HELP. I THINK SHE HAS THE SKILLS TO BE A MANAGER. THANKS DOREEN FOR ALWAYS SMILING. KEEP UP THE GOOD WORK.
The clerk at the front desk, Doreen, was very friendly and greeted us right away with a smile even if it's that early in the morning. We were out there in less than 15 minutes. The clerk is very efficient with the paper works, explained it well, including the rules and regulation. The tour of the property was well conducted and made sure that we knew how to operate the locks, access to the elevators and gates. The management is very thorough. The only thing that kept me from giving a perfect score in this review is that, the cars parked almost side by side in both driveways and therefore blocking access down the line. Other than that, the facility is very clean, safe with all the cameras and it is climate controlled storage, and therefore it is highly recommended.
Just what i needed it , i came late but doreen stay after hours to finish my paperwork , i was able to download my car that same day , very helpful for me Place is clean and pretty affordable
Working with Public Storage was easy. I met with Darwin and he explained the procedure and proceeded to assign me a storage unit. He first took me to the unit to make sure that it was the correct size. He then offered to help but that wasn't necessary. Everything was handled professionally and I am satisfied with the service provided. When I get ready to move furniture I plan on using Public Storage again. I worked with Doreen on Saturday, 19 April 2014 for a transfer from a small unit to a larger unit. She was most helpful as the computer was giving her all kinds of problems but she worked through them until we came to a satisfactory conclusion. She walked me down to the new unit so that I would know where it was at. She could not have been more helpful and I was grateful for the attention she gave my request for transfer to the larger storage unit
Doreen provides the best customer service. If you are moving to las Vegas check this place out great neighborhood and great service.
Doreen was very helpful and knowledgeable while renting a unit to us. Very friendly and efficient. Completed the paperwork quickly and explained all while juggling the phone and other customers in this one person office. She is a credit to what appears to be a large corporation. I have rented units elsewhere and this place is much cleaner and feels more secure- it helps that it is in a quiet and safe part of LV.
I just wanted to the star to DARWIN. The boy is just fascinating. The men is just so friendly, courtesy, a happy person.
I've been a customer with this Public Storage location for the last year and still a customer. Hands down the most friendly warming and understanding people I have dealt with thus far. All the women in the front desk are always welcoming, especially Doreen and Denise. My overall experience here has been nothing short of exceptional. Thank you all at Public Storage:)
Doreen was very kind and pleasant. Would love to do business with her again.
Darwin and the Manager were great. the property is clean and easily accessible. The manager showed me around and Darwin completed my paperwork in a professional manner. I will definitely refer my family and friends.
Just want send out a extra thank you out to Doreen Strosina for all your help made my move smooth and easy
Doreen strosina is very very good at what she do she explain everything I need to know I really recommend this place , A+
Doreen was professional, informative and did a great job helpimg move in.
What struck us was how pleasant, friendly and professional Doreen Strosina is. From the time she called us, I know this is the right location for us. She made it stress-free for us to decide on things, effortlessly gave us answers to all our questions and took care of us all the way on what we need when we really don’t know what to expect and what is essential especially for me as a first time user of a public storage. Yes, the place is very good, clean and secure. We highly recommend this location.
The best Public Storage I've ever been to. As soon as I walked in, Ms Donna had a great energy and a bright welcoming smile on her face. She explained to me everything I needed to know about renting a storage space perfectly. I will refer all my friends to this exact location. Thank you Donna!
I walked into your office and Donna was pleasant from beginning to end. She helped me by telling me the first month special which in turn helped me save a lot of money. She answered all my questions and was very professional. She is a great asset to your company and in turn makes me want to refer people to this site because of her.
I had a great experience as I walked in. Darwin asked me if I need help I said yes I told him what I was looking for and he took me to the storage that I was looking for. Darwin is a very excellent employee great customer service. Made feel very good.