Don’t remember her name but she’s very helpful amazing attitude and just overly great service
When I got there no one was in the office but Ms. Joyce came out from her lunch break to help me out and she didn't have to do that. When I say her customer service is A1 that's what people look for in businesses now a days.
Joyce was such a Joy to work with! She made the entire process simple and explained things very professionally.
I recently moved some household items into storage here, and received excellent support from Joyce, the manager.
Joyce was AMAZING.... Explained my options for losing my key and was prompt on calling me back once the lock out was done so I can go get my key and new lock was already placed on my unit. BIG THANK YOU TO JOYCE!!!!
The manager Jackie(I believe that’s her name) was soooooooooo nice and helpful. Really appreciate the wonderful customer service. Thank you!!
Customer service is good yeah but its a storage place it only goes so far...its not like they have people helping you load n unload. My rant is the exit , got to go way around every building to get to exit even when it BE MORE CONVIENT TO SWITCH EXIT N ENTRANCES...
Highly recommend this location! Joyce was very friendly and helpful! The process was very smooth and the location was very clean.
Joyce has been very helpful and professional in making my experience with public storage
Joyce at 4300 boulder is the sweetest person I know in helpful she make sure everyone feel welcome and its clean the property she get a 10 for beeping her.
Joyce was extremely helpful and kind made me feel welcomed. She was very informative and made my moving transition so much easier. Thank you Joyce you need a raise.
Public storage location 4300 Boulder the service i received from JOY was excellent. She really took care of everything that I need. Very happy with this location.
Thank you JOY at public storage BOULDER
Today I had such an amazing experience with the property manager Joyce. She is phenomenal. She provided10 stars when it comes to service and knowledge of her property. Thank you. I Truly appreciate your Service.
The ladies are very kind and friendly and keep a really clean business
It was great from day one never had anything happen to make me go somewhere else the attendant is always nice as can be.
Lovely lady very helpful and and amazing
Great experience
Joyce was very patient with my slight visual problem while completing my registration. Joyce knowledgeably satisfied all of my concern’s with a very caring and understanding attitude.
I've never used a storage before but times are tuff and im required too do so. Joyce here helped me out make this whole process easy and affordable and hassle free. I highly recommend her professionalism and the storage facility itself.
Joyce was very helpful I would recommend everyone to see her first
Called in and spoke to Britney. Very knowledgeable and helpful.
Hi my name is Marquitta Durr, I just love the cleanliness at public storage, and yes I will highly recommend to my friends God bless
We give Joyce, our customer service agent an A++ for her professional skill in guiding us through the process of renting a storage unit Tuesday 7/14/2026. She communicated all policies and regulations in a human manner. She was very thorough and helpful. We thank her for her great service. Douglas Foge/James Holyfield
I believe it was Joyce (im terrible with names) on 07/14/26 helped me out with any questions I had and helped me find my unit when I was driving and walking around like a chicken with a missing head. She did explain to me exactly where it would be to begin with and then helped me find it after I couldn't figure it out. Very nice person as well and great customer service.
Getting a storage unit was easy online, and the app has an access feature that uses ur bluetooth to open the gates, u just have to initialize it by putting the code in the first time, then after that its easy just push the access on ur app and be w/in range of the gat ur entering or exiting and press on it when it gets a green lock on it and it will open! The unit was clean and had the lock and insurance papers in it ready for me!
Joyce Marie has awesome customer service 😊
JoyceMarie was very knowledgeable and very helpful she knew how to help me get through difficult things and showed me how to get in and out of the gates showed me my locker held me with the lock. I believe Joyce Marie is an asset to your company I believe this wholeheartedly I enjoy doing business with her thank you very much for having her as an employee I guess that's it here
Thank You Joyce! She was amazing and helped us alot.
Great service and deals thank you Joyce fast and perfect attitude very helpful thank u so much dont change your a great employee
They are never in the office when you call no one answers worst storage unit on boulder hwy
The attendant Joyce is fantastic very very knowledgeable she did more than perfect job. Great experience!!!!!
I ABSOLUTELY LOVED WORKING WITH JOYCE MARIE SHE WAS SOO EASY TO WORK WITH! I appreciate all of her patience support and kindness! THANK YOU AGAIN JOYCE MARIE
Morgan parks from boulder location by boulder station little lady is awesome. Love her!!
No complaints at all and everything was explained right off the top Joyce was a blessing she couldn't have made it any easier thanks Joyce your the best.
Joyce was very helpful! Very easy and straightforward process.
Management is exceptional... very friendly, helpful and great communication!
the woman who helped me even b4 i got there to get the storage unit was just great friendly and in person even better helpful in every way polite upbeat the place was very clean good vibes id recommend this public storage to all thank u
Public Storage is a fine place for Extra storage Needs
The process getting my storage was so easy and the staff is very friendly!
Great service, Sister Joyce provided a wonderful experience... unforgettable... very professional with a smooth and efficient process
Joyce was very helpful sweet person I would recommend this location to anyone that needs to store
Just got a storage unit today and Joyce was so helpful. She has a sunny personality and is very knowledgeable. In my years here in Vegas, this is my 3rd storage unit and neither of the other 2 had a person as nice as Joyce in the office.
Staff, on-site amenities, etc were great!
Everything and everyone has been great
Sherri was very nice helping my aunt complete her rental over the phone.
Joyce was excellent, thank you!
Sherri is AMAZING!!! She was very courteous and helpful while helping me locate my unit. She's an asset to Public Storage!
Ms. Shelly made us very comfortable with the assurance of property's safety. Great warm embrace loving personality.
1000% Above & Beyond Service
Horrible company. Raised my rates more than double the initial price of the unit for an outdoor unit! Went from less than 70.00 a month to over 150.00!!! Look at the water damage in the roof and walls of my unit. I was lucky to get my stuff out un damaged. Beware of this business practice. Moving out today.
DO NOT USE THIS PLACE OR COMPANY. THEY WILL TRY TO RIP YOU OFF!!!!!!
I am so disappointed in this company. Was not able to set up in person, so did online. Paid all the fees then in less the a week I hear ads for first month rent of $1. Very annoyed that wasn't on the website. Then the price was raised up in 6months so I decided to leave. No one on the office again so set up a move out date at a different location that had people in the office. Now I am being harassed with calls and emails. For payment for the month after I moved out. So obviously if they even have employees on this property they didn't do their job. The gate entry will show I was out and haven't entered since 8/30. Lock off and everything. Also adding a $100 to the due amount... Making it 3xs the monthly rent.
sherri was very helpful and she’s very nice. This is my first time with A public storage and I never met the most nicest and most sweetest person in the world so if you need a storage unit, please come see my friend Sherri.
I had a negative rude interaction with office staff today. Things were better when Johnah was working
Jonah provided excellent customer service! He helped us choose the right size unit we were looking for! Thanks Jonah!
Jonah at the front desk was very patient and answered all the questions I needed .
He was funny and had a great attitude .
I would do business here again any day .
Rent at your own risk!!! Daughter and her roommate rented a storage unit that was supposed to be climate controlled, but was put in an outdoor unit. These girls are in college and didn’t question it without parents there. They were given the key for the unit to store belongings over the summer. We went there today to move their things into their new place. My daughter noticed the lock was different and the key did not fit. Spoke to Jonah and he kept saying we were supposed to be in an indoor unit. He kept gaslighting us like it was our fault. Come to find out whatever was in the girls storage unit had been cleared out as trash and Jonah was going to take it up with his district manager. About an hour later, Jonah happened to remember some of the contents in the unit and told us they were moved to a unit directly across. We drove back to Public Storage and was given the code for the lock. Opened up the door and their stuff was thrown in with other junk that wasn’t even theirs. Many high ticket items were stolen in what looks like an inside job. TV, refrigerator, fan, lighted mirror, designer purse, expensive bottles of perfume, home decor, jewelry and cosmetics were stolen and many items trashed beyond use. Everything had been ransacked. Do Not Use this place and if you do, have fun speaking to Jonah because he is very rude. He told the girls they should be lucky they got some of their things back. Wish I could give 0 stars.
I wrote a negative review during frustration over receiving incorrect information from the call center. It cost me time and money. However, the property Manager came through today and made everything by going above and beyond. I am very grateful to Jonah (property mgr) I believe his name is..Thank you so much
Sherri was exceptional in addressing all my concerns, and more importantly, finding a solution to my problems! She went above and beyond in assisting me.
I think she would be a valuable training asset to your company on how to serve your customers.
I'd also advise you give her a raise! You don't want to lose someone this valuable to another company!
So in past 2 months I been dealing w issues about my storage. Jonah helped me all 3 times. All 3 times he was helpful and pleasant. Even today when I came in while he was at lunch. That's above and beyond if u ask me. I'd like to pay for a lunch for him, somehow and someway to do that
Mr. Jonah, was an excellent service person in your facility.. I would give him a 10 stars and a good rise for his smile and dedication to your company.. I've been to others here not good with customer service. Most of them here in Las Vegas gave me attitude, but this gentleman gave me all the answers. That I asked him. Thank you Mr. Jonah for your helping me and taking the time to show me your facility
After canceling the unit the first day, I received multiple calls a month later, he still had the nerve to charge me even though I canceled the unit. I called and complained about the front desk guy and then today he has the nerve to leave me a message saying I have a lock on the unit, which I never even used, and then told me to hold after not seeing me in the system, then he hung up in my face. This guy at the front desk needs a life or another job, he is awful with people.
Nothing bad to say great experience cheaper than the rest
There's an employee there named Jonah, that guy was great. He helped me with any questions I had and went above and beyond so, thank you for your help I really appreciate it!
Lonan help me keep the same cost as before
My experience with public storage was exceptionally wonderful the property manager, Jonah was helpful, and was able to answer any and all questions and concerns that I had. He made me feel at ease with trusting public storage with my belongings. It is a pleasure to be doing business with him.
He would show me where my storage unit was at because I was walking in circles and I got confused on where my storage unit was at he was very helpful
James was the best help in getting my first storage unit today and made sure I understood everything and walked me through it. Thank you James
Rented a unit from James, he was fast, courteous, and very efficient!
Great customer service really cool guy. I love doing service with them.
The lady behind the counter is always great. Very helpful! Secret facility and kept clean
Customer service non-existence. Arrogant manager with absolutely zero people skills. Definitely would not recommend.
Not happy at all! Beware renting here. They raised my rent on a 10x20 from 250 a month to 350 a month. I’ve been there less than a year.
Reserved a unit online and they called me to set up an appointment to view and sign the agreement. I scheduled it during my lunch break as they said they are only there till 1pm. Showed up and no one was there. Knocked on the door and called their direct office number and left a voicemail 3 times and no one answered or called back. Tried calling their customer service as well to get assistance and their answer was "what do you want me to do about it, I live in Cali". Can not recommend after this experience.
Mark Cole was a lifesaver! Thank you! 👍
Sam was great helping me get checked in. Very friendly and explained everything
Easy, simple, and great customer service.
Sam was very helpful and a great employee
Michele made my move an Ease from beginning to end she's an absolute angel 😇
Staff barley does they're job. No one is there ever, and nobody answers the phone. Also have a cockroach and homeless/theft problem
Stay away from this storage place. Literally had someone smoking meth or some sort of drugs In the unit next to me as I was getting my stuff. Staff is in unresponsive. No one ever answers the phone and takes 3-5 days for someone to reply to your voicemail. Electric wires hanging and exposed in from of unit door and told just to ignore it when asked about it. Rent at your own risk
So far it seems like a decent place.
Good location. Bad "SHORT" hours.
On 01/11/2024. Andrea is so helpful, knowledgeable with all public storage rates, discounts and pricing. She professional quick and awesome. Thank you Andrea!!!
I really like the employees at Boulder Hwy Public Storage. Samantha, Property Manager, was very knowledgeable and friendly and explained the multiple options for that site. I love my unit and feel confident that my stored items are secure!
Why is there noone in the office?
Highly recommend this facility. Sam, was very professional and friendly. Facilty was very clean.
Chanti help me with new unit very helpful
Yesenia is 💯 the BEST!!! She helped my VIP customer named Judy recently get a storage unit on extremely short notice! She did it with a smile 🙂 and with courtesy and professionalism that was GREATLY appreciated! Thank you Yesenia for the awesome job...you were delightful and get 5-Stars ⭐⭐⭐⭐⭐ James Roth
"Lyft 🏋️ Jim", US Navy Veteran ⚓🇺🇲⛓️
I've always loved this place ❤
Sam made the process so easy and quick, and she was pleasant ! Thank you Sam.
I rented twice -
1) One floor, drive up unit was nice. Security entrance and exit. They don't let customers use the dumpster (??), so there was trash everywhere. Price was the least expensive, but the price went up to average after the first month (??). We were charged a cleaning fee while the stuff was stored (??) and no one knew why, but they couldn't fix it. A person not on the agreement was able to change my gate code through the office (??) now I can't enter until I change code through the office.
2) We started moving in on the 3rd and we were thrown out on the 7th because we accidentally backed the trailer into the wall, leaving a 3" hole in the drywall. We offered to repair the hole, but were told that it broke the contract and we had to move. Four days, no refund. Plus, we weren't allowed on property or in our unit and in order to move out we had to have an escort on the property.
Was w/ a friend who has a couple storages here
It's a great place, just verify that you have a pull string on the light. For some reason it's a big deal here to make the light usable.
Won an auction here very helpful
Clean and air temp controlled. Good price
The locks are hard to use.
Good location friendly staff
Would highly recommend this place scared is awesome and it's gated. They just don't let anybody in there which is awesome willing to negotiate. If you can't afford to pay rent at that point in time would highly recommend this place.
Sam was excellent triple A 110%
Sherrlle assisted with our move she was a great help
Sam was an excent help for me today
Terrible customer service manager was extremely rude
All automated and the migration is awesome!
Karen was super helpful and super kind
Remodeled, clean and bright storage units.
Sam is always kind and quick to help us.
Wall everything was okay , but all our staff got dusty, started falling apart so when we got our staff out after paying for year or so we just had to through everything away my bed, couches, all my 3 bedroom staff was of no use even though I paid my insurance but nothing was in good condition to keep them so I threw them away 😩😫now I have nothing in my apartment .
Hours at this storage facility just don't work people are just getting off work and rushing through traffic and by the time you get there the place is closed Saturday and Sunday they close even earlier so go figure how do I get to deal with my belongings and have enough time to get it done when they close so early I think I should find something cheaper and longer hours for my convenience when I pay too much in the first place
Good coustomer service fast help tukoya was a great help.
Tuko ya is so professional,very kind, understanding, and sweet. She showed us several Units with a smile the entire time 😊👍 Explained everything ☺️I will definitely recommend this business to everyone, and then some❤️Thank you Tuko ya
Put our stuff in there 2 1/2 years ago been back to check on it periodically it was a rather large unit finally went to clean it out and realize the place is infested with cockroaches, they completely ruined a mattress and made a long term home out of one of my new couches, for the record I’m a clean person I have clean things and this review is in no way some type of revenge to get back at the business owner, also found rat droppings Over quite a bit of my stuff, While their rates may be very competitive I would not recommend using this public storage
Debbie was so helpful and went above a beyond to help me
Employees very nice and helpful. Units very clean.