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Public Storage Self-Storage Units at 1400 E Tropicana Ave, Las Vegas, NV
Property Open
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
Unit Size5'x5'Online price$ 18/mo
Unit Size5'x5'Online only price$ 18/mo
Size guideSmall 5' x 5'- Elevator access
- Climate Controlled
- Inside Unit, Swing Door
WEB ONLY OFFERMonth 1Halloween Sale$36 $ 18 /moMonth 2$36 $18/moMonthly Rent$36 $18/moMonths 5-12In-Store Rent$36/mo+ one-time $29 admin fee -
Unit Size5'x10'Online price$ 28/mo
Unit Size5'x10'Online only price$ 28/mo
Size guideSmall 5' x 10'- Elevator access
- Climate Controlled
- Inside Unit, Swing Door
WEB ONLY OFFERMonth 1Halloween Sale$56 $ 28 /moMonth 2$56 $28/moMonthly Rent$56 $28/moMonths 5-12In-Store Rent$56/mo+ one-time $29 admin fee -
Unit Size10'x10'Online price$ 47/mo
Unit Size10'x10'Online only price$ 47/mo
Size guideMedium 10' x 10'- Elevator access
- Climate Controlled
- Inside Unit, Rollup Door
WEB ONLY OFFERMonth 1Halloween Sale$94 $ 47 /moMonth 2$94 $47/moMonthly Rent$94 $47/moMonths 5-12In-Store Rent$94/mo+ one-time $29 admin fee -
Unit Size10'x10'Online price$ 55/mo
Unit Size10'x10'Online only price$ 55/mo
Size guideMedium 10' x 10'- Ground Floor
- Climate Controlled
- Inside Unit, Rollup Door
WEB ONLY OFFERMonth 1Halloween Sale$110 $ 55 /moMonth 2$110 $55/moMonthly Rent$110 $55/moMonths 5-12In-Store Rent$110/mo+ one-time $29 admin fee -
Unit Size10'x10'Online price$ 55/mo
Unit Size10'x10'Online only price$ 55/mo
Size guideMedium 10' x 10'- Elevator access
- Climate Controlled
- Inside Unit, Swing Door
WEB ONLY OFFERMonth 1Halloween Sale$110 $ 55 /moMonth 2$110 $55/moMonthly Rent$110 $55/moMonths 5-12In-Store Rent$110/mo+ one-time $29 admin fee -
Unit Size10'x10'Online price$ 59/mo
Unit Size10'x10'Online only price$ 59/mo
Size guideMedium 10' x 10'- Elevator access
- Climate Controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
WEB ONLY OFFERMonth 1Halloween Sale$118 $ 59 /moMonth 2$118 $59/moMonthly Rent$118 $59/moMonths 5-12In-Store Rent$118/mo+ one-time $29 admin fee -
Unit Size10'x15'Online price$ 62/mo
Unit Size10'x15'Online only price$ 62/mo
Size guideLarge 10' x 15'- Ground Floor
- Climate Controlled
- Inside Unit, Rollup Door
WEB ONLY OFFERMonth 1Halloween Sale$124 $ 62 /moMonth 2$124 $62/moMonthly Rent$124 $62/moMonths 5-12In-Store Rent$124/mo+ one-time $29 admin fee -
Unit Size10'x15'Online price$ 64/mo
Unit Size10'x15'Online only price$ 64/mo
Size guideLarge 10' x 15'- Ground Floor
- Climate Controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
WEB ONLY OFFERMonth 1Halloween Sale$128 $ 64 /moMonth 2$128 $64/moMonthly Rent$128 $64/moMonths 5-12In-Store Rent$128/mo+ one-time $29 admin fee -
Unit Size10'x20'Online price$ 112/mo
Unit Size10'x20'Online only price$ 112/mo
Size guideLarge 10' x 20'- Outside Unit, Rollup Door
- Enclosed
- Drive up access
- Vehicle Parking
WEB ONLY OFFERMonth 1Halloween Sale$224 $ 112 /moMonth 2$224 $112/moMonthly Rent$224 $112/moMonths 5-12In-Store Rent$224/mo+ one-time $29 admin fee -
Unit Size10'x30'Online price$ 138/mo
Unit Size10'x30'Online only price$ 138/mo
Large 10' x 30'- Ground Floor, Elevator access
- Outside Unit, Rollup Door
- Enclosed
WEB ONLY OFFERMonth 1Halloween Sale$276 $ 138 /moMonth 2$276 $138/moMonthly Rent$276 $138/moMonths 5-12In-Store Rent$276/mo+ one-time $29 admin fee -
Unit Size10'x20'Online price$ 141/mo
Unit Size10'x20'Online only price$ 141/mo
Size guideLarge 10' x 20'- Ground Floor
- Climate Controlled
- Inside Unit, Rollup Door
WEB ONLY OFFERMonth 1Halloween Sale$282 $ 141 /moMonth 2$282 $141/moMonthly Rent$282 $141/moMonths 5-12In-Store Rent$282/mo+ one-time $29 admin fee
Storage Near Las Vegas, NV 89119
Self storage in Las Vegas is conveniently located along E Tropicana Avenue, near the University of Nevada, Las Vegas (UNLV) and within easy reach of I-15 and the Las Vegas Strip, offering easy access for residents and businesses throughout the area.
Small Storage Units Near You in Las Vegas
Commuters, frequent travelers, or professionals working near McCarran International Airport can store personal items, work supplies, or seasonal gear in a 5x5 storage unit. These compact units are ideal for boxes, files, small furniture, sports equipment, and items that no longer fit comfortably at home or in the car.
Students at UNLV and residents in Paradise, Winchester, and surrounding Las Vegas neighborhoods can use a 5x10 storage unit to declutter shared living spaces. These units are well-suited for recreational gear, folding chairs, coolers, luggage, and holiday decorations, along with off-season clothing and extra household items that tend to crowd closets and garages.
Medium Storage Units Near You in Las Vegas
Apartment and condo residents near S Maryland Parkway or along E Tropicana Avenue can store duplicate or bulky furniture in a 10x10 storage unit. Couches, coffee tables, dining sets, shelving, books, boxes, and extra kitchen items fit comfortably, making these units helpful during moves, downsizing, or home updates—perfect for UNLV students needing a little extra space off-campus.
Large Storage Units Near You in Las Vegas
A 10x15 storage unit provides added flexibility for larger household and recreational items. These units can accommodate bicycles, mattresses, larger furniture pieces, and multiple rooms' worth of belongings, along with camping gear and storage bins that need to remain accessible throughout the year.
Homeowners in Las Vegas and nearby communities planning a renovation or transitioning between homes can store the contents of multiple rooms in a 10x20 storage unit or a 10x25 storage unit. These spacious units can hold furniture, appliances, boxes, and decor from a three-bedroom home, making them a practical option while remodeling, relocating, or organizing long-term storage needs near E Tropicana Avenue.
Las Vegas Public Storage offers a range of indoor storage units, outdoor storage units, climate controlled storage units, and vehicle storage spaces for cars, trucks, motorcycles, boats, and RVs to fit your needs. After stopping by your unit, enjoy shopping, dining, and entertainment throughout Las Vegas, all just a short drive from I-15 and the Las Vegas Strip.
Use our eRental program to book a contactless move-in and enjoy modern self storage that's built for your needs.
If you are still looking for storage units near you in 89119, we have locations on: 4425 S Eastern Ave, Las Vegas, NV 89119 and 3450 S Maryland Pkwy, Las Vegas, NV 89169.
Convenient Self Storage Near You in Las Vegas
Looking for storage that fits seamlessly into your daily routine? Our Las Vegas location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.
Available Storage Unit Sizes
From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there’s a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.
Drive-Up Access
Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It’s a practical option for bulky furniture, equipment, and frequent visits.
Climate-Controlled Storage
Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.
Enclosed Parking
provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.
Other Amenities & Services
Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.
Cheap Self Storage in Las Vegas
Finding affordable storage doesn’t mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you’re downsizing, relocating, or reorganizing your space.
Promotions
Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.
Billing (how it works)
Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.
On-Site Property Manager
Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.
Directions
Directions from the North
Drive south on I-15 or Koval Lane. Turn right onto Tropicana Avenue and head east. Our facility will be on your right.
Directions from the South
Drive north on I-15. Take the exit for Tropicana Avenue and turn left onto Tropicana Avenue. Head east and our facility will be on your right.
Directions from the East
Drive west on Tropicana Avenue. Continue past several blocks and our facility will be on your left.
Directions from the West
Drive east on Tropicana Avenue from the Las Vegas Strip area. Continue past Paradise Road and our facility will be on your right. Find us on Tropicana Avenue near Paradise Road.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Hours
Rental Support
Monday
5:00 AM – 10:00 PM
Tuesday
5:00 AM – 10:00 PM
Wednesday
5:00 AM – 10:00 PM
Thursday
5:00 AM – 10:00 PM
Friday
5:00 AM – 10:00 PM
Saturday
5:00 AM – 10:00 PM
Sunday
5:00 AM – 10:00 PM
Access Hours
Monday
6:00 AM – 10:00 PM
Tuesday
6:00 AM – 10:00 PM
Wednesday
6:00 AM – 10:00 PM
Thursday
6:00 AM – 10:00 PM
Friday
6:00 AM – 10:00 PM
Saturday
6:00 AM – 10:00 PM
Sunday
6:00 AM – 10:00 PM
Office Hours
Monday
6:00 AM – 10:00 PM
Tuesday
6:00 AM – 10:00 PM
Wednesday
6:00 AM – 10:00 PM
Thursday
6:00 AM – 10:00 PM
Friday
6:00 AM – 10:00 PM
Saturday
6:00 AM – 10:00 PM
Sunday
6:00 AM – 10:00 PM
Explore our Las Vegas, NV Storage Units at East Tropicana Ave
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Check your facility's offered features.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Check your facility's offered features.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Resources from the Help Center
How Self Storage Works
If you've never rented self storage before, we're here to help.
Making a Reservation
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Features & Amenities
Your storage needs are unique. Find out which features and amenities are right for you.
Moving In
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Customer Reviews
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Roxanne was awesome. We were here 1 day too early and she was able to get us in. Thanks public storage
I just got my storage my friend helped me with the lock which at first was very difficult as I have had a stroke and major neurological problems I apparently did not do the lock correctly the on-site manager called me came over to me explained what I did wrong and taught me how to safely and correctly lock it permanently so nobody can access my storage big thanks to the manager
They are the best. Manager was so helpful anytime we needed anything that required her to go above and beyond, which she did. My family is so grateful that we could have our belongings with them in such a tough time for us as we move from our longtime home and into our new place. In the meantime, this location has been amazing and would recommend for anyone needing to store their belongings
Helpful people here
Titha was very helpful and knowledgeable. Her customer service but most importantly her kindness was above and beyond. She truly made my day. Kindness goes a long way and so thank you public storage!
I just wanted to recognize Titha for providing such excellent customer service. She was friendly, patient, professional, and made everything easy to understand. She took the time to answer my questions and made me feel genuinely welcomed and taken care of. It’s hard to find customer service like that these days, and Public Storage is lucky to have her representing the company. She definitely deserves recognition for the way she treats customers!
I was helped by titha Phaiboon she was so helpful and assisted me with my questions and appreciate her for that. GREAT CUSTOMER SERVICE.
Titha she was very helpful and helped me. Pick the right storage size. She was very friendly and informative and told me how much everything costs
I seen Ms Joanna was great to have her back she should stay here as she is one of the better ones. She is compassionate and helpful as much as she can
Unprofessional
I Had The Worst Experience with this location!
My storage unit was broken into 3xs!!! I was traveling for work & could not move my things! I filed 3 different insurance claims! They stole so many valuables!! The most hurtful items… was a box full of memorable pics… mostly of my children from
Baby albums to obituaries of family & friends, something no money could ever replace! Who ever did this was definitely a worker! I Absolutely HATE I STORED MY BELONGINGS HERE!!!
Great
I love this storage place, i have two units and if ever something is wrong they call me right away.
Kelly the best
Kelly did amazing by showing me my space and explaing the Public storage app.
James is the most friendly representative.
James was very helpful, quick and thorough he made the process easy
James the resident manager was amazing today ! Perfect customer service and excellent personality !
James was great at giving something missing from most companies, human service!
I had the best storage experience at this location with James! He was super friendly, helpful and knew his business. I highly recommend this location of Public Storage!
Excellent customer service. I really liked the way Mr. James explained everything to me; he is very kind. Excellent service.
Monet was very helpful :)
Excellent customer service was provided to my self by your employer James. I Honestly was telling him that Im leaving and find another storage property because of the increase but he went out of his way check on other options and convinced me to stay! Thank you
service was great, James was amazing!
James provided great customer service
Kamari was the absolute best! I really enjoyed her willingness to help and she was super funny ☺️
Customer service is a nightmare, lies on hours of operation...
Thank you so much James for your services. Very detailed about how public storage works. Amazing customer services from the moment we stepped in the office!
James at Tropicana and Maryland has been very helpful assisting me with issues regarding my storage over the past two weeks.
I have had a great experience with Public Storage, and especially with James. He was awesome to work with from start to finish. His communication was clear, prompt, and really made the whole process easy and stress-free. He took the time to answer questions and made sure everything was handled smoothly. It’s not often you come across customer service like that…highly recommend working with him if you get the chance.
James is the best!
James was amazing, he helped and showed everything perfectly and a great smooth process for a college student like me who attends UNLV . + very close to the school
Happiness 😊 is Public Storage
JAMES IS GREAT, IM GLAD TO WORK WITH HIM AND HE IS VERY PROFESSIONAL AND WALKS THE PROPERTY CONSISTENTLY TO MAKE SURE ALL UNITS ARE SECURED
James is the goat great customer service knows a lot
James was incredibly helpful. Made my transfer a breeze
Okay so I kept having issues with my other storage attempted break ins the homeless and druggies had taken ivermectin and the place become a dump so I walked two blocks away to see the one I was going to g to get originally 1 year ago but decided to go with the other as a new building of apartments was being build next door and I must say just in dealing with the gentleman who was super helpful I was like okay my stuff founds it’s new home cleaner and much better none of that other nonsense so I recommend it go and tell them Ryan sent you
Very good customer service from James.
James was very helpful. 👍🏻
He was kind and very helpful made me feel good about moving to the area and keeping my belongings here!
I’ve had a really great experience at this Public Storage location. James is extremely reliable and truly a big part of what makes this place run so smoothly. If he doesn’t answer the phone right away, just leave a voicemail — he will call you back. He’s super kind, professional, and always willing to help.
The storage units are a good, fair price for a very good size, which I really appreciate. Overall, I definitely recommend this location!
James is a very nice person, very polite
Great customer service
Amazing customer service, James was a huge help with anything we needed!
All I have to say about James is he has awesome Customer service. Helped me out after I had a bad experience with my purchase online.
James thank you for caring about the people who need a place to store their precious memories and property
James is the best! Super easy to work with and made sure I was taken care of 100%!
James is upbeat, friendly and extremely helpful with anything you might need throughout the day. Always around when you need him and always willing to lend a helping hand. Will recommend at every chance I get
Our attendant was very helpful and the service was exceptional. Great place to store your things. Well lit and secured.
Phenomenal service by Joanna. She was very knowledgeable and friendly during my move in.
James was extremely helpful during my move out.
Great customer, James “ Semaj” was AH-amazing
Great energy very helpful
I went and inquire at the Tropicana location and James were very helpful. He’s very knowledgable and gave me a great deal. The place is secure and clean too.
James muy buena persona , amable y atento ☺️
James is fantastic! He got my storage unit upgraded to a bigger size and was more than helpful! I would recommend this space all day! Thank you James for all you do!
Prices continue to go up every few months. And doors are never reliable. Always something
James at 1400 E Tropicana - Public Storage is not only super helpful but is really kind and genuine. Any question I had he was able to answer immediately and showed up for our appointment. If you are looking for the right kind of professionalism he’s your guy. Give him a raise ASAP!!!
Nice facility, safe, clean and secure
I stoped in on the spur of the moment to ask about storing my motorcycle. Joanna was very helpful and thorough and above all very pleasant.
Excelente atención. El señor Jaime me explicó todo muy bien y a pesar de que no hablo inglés muy bien el me entendió y me ayudo mucho 100% recomendado
I’ve been trying to move out of my storage unit in Vegas but I only come for work and by the time I’m off they’re closed access wise to get my stuff. In Florida it’s common to stay open until 10pm. I’m not sure why it’s not common here, but 5pm is an inconvenient closing time.
Joanna was super helpful and kind! She made the whole process smooth and stress-free. Really appreciate her excellent service.
Was well taken care of.
Deja was the best! She helped me do my rent by phone and was overall very helpful and kind. Very happy to conduct business here with such a helpful staff!
I loved how professional and informative Joanna was a 10/10 call Joannas friendly voice and understanding patience made me feel welcome.
Easy to move in/out and they have friendly and helpful staff. Definitely exceeded my expectations for a storage facility.
She was very nice and fast.
Hands down the best customer service I’ve experienced. Joanna was such a pleasure and so friendly. She really made my experience easy and she was very knowledgeable about what I was looking for. Thank you Joanna for your professionalism and excellent service. You’re truly the best!!!
Deja has excellent customer service and very friendly, helped me quick and I love her energy
Extremely helpful team and super nice! Thanks Joanna and Deja!
Quick easy and accessible
Nice and good customer service
Me atendió el señor James👍 muy amable y atento al momento de enseñarme el espacio y de ayudarme a llenar toda la documentación requeridas , excelente servicio de su parte 100% recomendado
Very helpful organizated professional and kind
James was an amazing help and walked me through everything. 100% recommend if you need anything stores. The place is clean and well monitored.
James is knowledgeable and goes above and beyond. I would recommend this facility for your storage needs.
James was very helpful and professional. He was fast and efficient! Great customer service! I fully recommend this location!
Shelly was awesome great customer service
Quick in & out good price..
Thank you Shelly she is awesome very helpful.
Great price quick in & out service😀
Shelly is a lifesaver! Super helpful and kept me from having a bad day when the door to my unit got stuck.
I spoke to James today. He was so gracious and helpful. With ALL my needs and questions. Truly a great guy and so helpful. Thank you James !! Your simply the very BEST !!
Roxanne has always been very helpful. Facility is very clean.
Terrible experience. I submitted the request to rent, made all the payment and paperwork and then I got the text that my unit was ready and to go to the office of the location to get my access code. I went there with the things I needed to store, and I proceeded to the office, no one was there! I waited and waited and no one ever arrived, tried calling, texting and checking the app to figure out how to get my access code and I just kept getting the message of “head to the office and they’ll give you the code” I was there on the schedule that the office was supposed to be opened, and waited for a long time… after a while and since I was running out of time (with the movers with me) I decided to go somewhere else and use another storage company. Now I am contacting them to cancel the contract and get me a refund since it’s not my fault i couldn’t access the unit and the customer service is saying that I needed an appointment to have someone on the office give me the code!!! Like when did they say that before? I got a message saying to go to the office and that my unit was ready, it never said I needed an appointment. So of course, they are saying I won’t get a refund (I contacted them the following day after my reservation was made) worst experience! Terrible customer service and shady and unprofessional practice!
Nice and clean I just wish the access hours were later.
Roxanne is so awesome she has been a tremendous help to my storage emergency. I had to call multiple times through out the day and she always answered readily available to assist. I appreciate her willingness to provide exemplary customer service.
Thank you Roxanne for helping me find a storage your awesome never change 😁
Wendy helped me out, she gave me good service and was a big help.
Every thing Google is HORRID. I would like to move somewhere where “ they “ have never heard of Google and their ever reaching arms and data collecting. As far as Public Storage the whole experience was Horrid in every way imaginable and beyond what one would imagine. It lasted 10 days and I am disputing charges put on my VISA as a retainer. I paid cash. Warning to everyone, go somewhere else if you have an option
The storage facility is a scam. I began inquiring online for a storage unit and made a reservation at a reasonable price. They called me and the next morning and try to pressure me into paying for the unit at that time. I hadn't made my bank deposit yet, so I declined at that time. Nothing was ever said on the phone to me that the facility was not operational at that time. So when I purchased the unit and arrived to findout which unit would be mine....I was told " Oh, by the way...our elevators are not working at this time". I said ok what floor am I on? She said the 3rd floor. I asked how I was to get my furniture to my unit ? I was told use the stairs. I am handicapped, was my response. She shrugged her shoulders. I explained I live in AZ. I'm here by my self to move these things and depended on the carts and elevators to do the moving of furniture. I asked why I was not told about the elevators when she called me trying to get my payment and contract from me? This is something that should have been disclosed BEFORE payment was made and contract signed. She shrugged her shoulders again. I re-itterated that I'm crippled(pointing to my legs) that this storage they sold me is not possibly accessible for me. I asked for a refund. I paid $51.66 she refused to return the $30 admin fee. I maid this place aware of my handicap when I was reserving the unit. A 3rd floor should have never been sold to me knowing the elevators were not working. I had that day only to get things in storage as I had to return for Az. that same day. I let my handicap be known online. As well as they called me and I let it be known at that time as well and my situation of having to get it into the storage that day and that day only. They had the opportunity to tell me and give me a choice if I wanted to go with their facility or not but she crammed it down my throat instead and then kept my money. This place is nothing but greedy money sucking thieves. I hope she sleeps well at night knowing that she robbed a handicapped person. Cuz that's exactly how it feels to me
This company was a whole I. Very disappointed with. The staff is super friendly here I can't complain about the lady in the office she's really nice. What I can say is this place just needs to get it together with the payments and what is reflected on what account because if you have multiple storage units unless you call and have them all linked you're only paying on the one you see when you log into you're account. Now I have two storages in lien but thr other storage unit I've paid over 1300 dollars and have a positive balance on that account. But the other property I have two storages I am about to lose with everything in them because of this flaw in there system.
They will beyond screw you with the rates. Customer service is the worst at handling anything at all. This is by far the worst storage facility along with their customer reps that i have ever dealt with.
This place is a nightmare! Trying to check in here is absolute hell, and will leave you needing to take time off of work to get things done.
My friends and I arrived with a Uhaul full of furniture and whatnot, ready to unload into my unit. We got there during "open" hours only to find that there was no one there. We knocked, we called, we texted, and got no one. We couldn't access the property to be able to get to my storage unit because every time we tried to type in the access code that was given, the callbox said to see a manager. No manager was on site!
Finally, someone else came along and we followed them in. Only to then realize that there were more call boxes to access the inside of the facility. My access code still didn't work. We called the 1-800 number on the wall to see if we could get help but got absolutely nowhere. We decided to leave and try again the next day (I literally had to call out of work to do this).
Upon exiting, we realized that you also need to enter the code. What a pain! We were now stuck on this property, which never should happen to anyone!! We had to call the 1-800 number once again and be put on hold for minutes before we were finally let out. While, in the meantime, several homeless people (who we assumed lived inside the storage units) were coming and going with no problem. Ridiculous!
Fast forward to this morning, the next day. I keep calling and calling yet again to make sure that these people will actually show up and do their job today, and, again, no one is answering. I can't get through on the 1-800 number anymore as it just disconnects after I verify my information. So I'm out $160 something dollars, and also out a storage unit! To top it all off, I'm missing income at work. Avoid this place at all costs!!
Liana is the best property manager in Las Vegas.
I have rented a few storages from here on and off thorought a 15-year period. It's always easy to move in and out. Although, the price you agree to pay for a unit never stays the same after so many months. Also, the employees here never seem to be the friendliest either. But I don't go there to socialize, so it's not really a bother.
Awful! If you rent it but don't need it, there's no refund. No one was there at around 3pm the day I rented it, so it was too late to use it. The keypad code didn't work. I was one of three people just waiting for anyone to open up. I had one shot to hire movers to move and they ruined it. I called customer service and they said that one manager works at two locations. Well at least make sure your gate access works and mention it online for people who reserve and paid in full. But they want you to give it up so they can rent it out again. Nope, I don't think so. It's mine for a month with nothing in it.
Michelle has been enormously helpful with our move in. Thanks Michelle!
SCAM SCAM SCAM DONT RENT HERE!!!Update*** my unit was broken in for the second time Jan 2024**Public storage is the WORSE STORAGE FACILITY IN AMERICA. I’ve had a unit broken into at 1400 e Tropicana that was located inside the facility upstairs behind the gate and was robbed by the on-site managers that lived there name RONALD and SHELLY. THEY broke into 5-6 units and they unplugged all the cameras and they didn’t report it to the police so all the insurance claims were denied . DO NOT PURCHASE UNITS HERE YOUVE BEEN WARNED. Location is always closed during work hours and they never answer the phone
Great location. Super clean. Great job, really appreciate the hard work.
What time does the restroom open? The location on Tropicana restroom was locked when I arrived this morning, and when I left, it still was locked. I had to leave quickly to use a toilet 😄 🤣
My unit was broken into!
Brian provided excellent service. My mother just moved out here from Georgia and when she went to get some stuff from her storage, the key to the lock broke. Brian made sure my mother was provided with a new key and lock right away. Thank you
Liana is one of the best workers at the Tropicana location. She always has a smile, and is quick to help out with anything.
Terrible customer service by front desk. Liana answers to questions like trying to start fights. I will never do business with this place as long as they hire employees like this. What ever happened to customer service?
It's not open hours they say and storage is not climate control it's not even insulated like it says had get storage definitely expected more for the price update: management reached out to me and handle the situation thank you for responding and taking care of situation
Liana is a very friendly and hard worker and cleaning the property.She always has the right answer and always has a smile on her face and is the one I would refer clients too..
I recently moved out of facility due to second increase for rent in a year. Started off at $115.00 that's with $15 for the insurance, 5 months later increased to $155. Sure enough this month they want me to pay $196 six months later. I get the first increase, maybe because of bidens inflation. Come on now they just playing games with people's possessions with the second increase, I feel they going to keep going up and up until you move out like I did. Other then that it's a horrible location, could have better hours to let us have access go our stuff.
I just recently got a storage unit at Public Storage. The lady Andrea was so polite and respectful. She made me feel at home. I am glad I went to Public Storage. I will highly recommend them to all my friends and family. Thank you Andrea for being such a Respectful and Caring woman. Your amazing..
AMAZING SERVICE! SHELLY WAS AWESOME! FRIENDLY YET PROFESSIONAL AND EFFICIENT!
The manager here is extremely rude and unprofessional. I don’t know what her name is, but she is a short and fat white lady in her 40s or 50s. Very condescending. She’s also never there. The office is never open.
Densely staff very helpful, clean storage facilities
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Liana was very assisting and helpful , knowledgeable with my storage needs. I will refer a friend to this specific location.
I can't say enough good things about the staff experiences we have had at this location. Every time we have dealt with this PS we have not one complaint. They try to accommodate each customer coming in the door regardless of their purpose in doing so. This recent visit was to claim a storage unit won via auction and AMANDA was fantastic! Despite the hectic facility she was running alone during an onslaught of countless auction winners she was efficient, thorough, and kind and took the time to walk each to our units and give any information we needed to complete our process.
The premises did have some funky smells that necessarily the staffing was to blame for (please don't leave refrigerators full of food in your unit thinking that it will keep) and the upper floor units aren't the greatest aesthetically (just wooden panels covered above on the inside with massive (often loose) insulation. The outside units with roll-up doors are much better than the inside spaces in my opinion. I think the facility hours are really short unfortunately compared to other locations in the valley but, the area must be considered as I can assume the shortened operation reflects the need to promote the safety of patrons. I can think of a lot worse places in town but this area isn't exactly the friendliest either.
Again, I can't say enough good things about the women we have come across working at this location. It's a huge difference to have that type of care from the staff vs completely dreading going to your storage, which by default usually kind of sucks needing to have one in the first place. Thank you AMANDA!
Shelly was awesome!
Terrible they have a rat infestation
Amanda was fantastic! Could not have asked for better customer service! Very satisfied!
Mike was awesome. And helping me today with my payment. 😁🤙
Liana Was amazing very friendly and helpful knowledgeable as well. I would recommend everyone here long as she works here great customer services
🥰 LOVE ANDREA helping make reservation! Thank you so much! Public Storage at 4425 S Eastern
Liana was extremely helpful, courteous and professional. Thank You
Excellent service on the phone with Michael and in the facility. I feel confident that I have made the right decision.
Excellent service. People are stealing the roller beds so they now have to chain them up. So if you need to use them you need to give them your ID and once you are done chain them back up and get your Id from the office.
Will use again if necessary.
Seems a good place to work with. Some ups and downs, but better than many others.
Great place to store your stuff, the beautiful manager lady was so helpful, she was attentive to my needs. The unit is nice and clean, the elevator is easy to get in and out of with big stuff, they had carts which makes life easy. I am super happy with my experience, easy to check in and out. Thanks from the guy with the nice Jeep Wrangler! Hopefully that pretty lady remembers me. :)
Shelly was extremely friendly and knowledgeable and helped me out this morning with all of my billing questions. Amazing customer care and service.
Liana: She Was Very Helpful. She Was Respectful. She Helped Us With Everything. She Walked Us Through And Showed Us Are Unit.
Liana was very understanding and knew exactly what my needs were. Great personality and professionalism. Thanks again Liana!!
My experience with Liana was amazing! She was very knowledgeable and ensured I understood all the information we covered including last minute questions. She was patient, professional and patient. She walked me through the facility with details along the way. I would recommend anyone that needs a storage facility to use Public Storage and ask for Liana! Thanks again Liana. See you around soon. CeeCee
Absolutely fantastic! Definitely recommend this company! On the web site they have explanations about the size of each unit and what will fit in them. If you wish to see them first hand, just call their 800 # and they they will direct you to the closest location that has the size you are looking for. They have in store and e-rentals. The e-rentals are easy to follow and only take a few minutes. They have on line help as well as office staff you can call for assistance. I can't say enough positive things about this business!!
Mrs Liana was very professional , pleasant nice lady .
She guide me to all the paperwork verbally and very easy to understand
Showed me the unit and showed me how to use the code to get access and walk me trough everything
Very smooth and happy transition. 💞🙏🌹🙏💞
💛💛💛💛💛
Lianan Was a wonderful lady she got me taking care of I would definitely recommend this location
Shelley was very nice, gave me a warm welcome and made sure I have everything I need. The storage is nice, clean, decent light, easy access.
A duplicate because the wrong location came up before. But i will say again that Liana was great.