Sarah was a great help thanks
Sarah and Shannon are extremely friendly and helpful. Access to my storage space is super easy, and I love that it’s on the second floor with convenient entry through the front door—no elevator needed. Overall, a great experience and I’m very happy with my choice!
I got a 5x5 Unit and its fairly its pretty nice and clean. Prices are subject to market fluctuations and you'll need insurance. You can call up the property manager during business hours and they are fairly helpful. I was also able to use my own lock!
Sarah is awesome thanks for helping me with my storage needs
Excellent customer service from Sarah! Answered all of my questions during the easy setup process of my new unit rental.
Sarah helped me transfer to another RV storage space and in the process saved me monthly rent. I greatly appreciated her professionalism and focus on finding me a better space and rate. This is one of the few storage locations outside charlotte that has open air but covered storage.
Sarah is awesome she asked if i needed any help she is very friendly
I called yesterday regarding my bill it connected me to the location in rockingham I left a message for someone to return my call writhing 10 minutes a young lady by the name of Scarlett called me back and explained to me what happened and was able to get me a reduction I felt like a complete jerk because I did have a attitude with her at first but she handled everything with patience and not once got frustrated with me I would give her more stars if I could she definitely exceeded my expectations
Sarah was very nice and professional.
Sarah was awesome helping me make my payment
Called about a issue I was having with my app and was connected with Scarlette and she was very pleasant and patient with me and helped me figure out what was going on
Can to the property to help my mom put things in her unit we came across Sarah she was very polite and greeted us and made sure everything was good with the unit .. thanks for all your help
Sarah was very helpful in answering all my questions
Sarah was great and very helpful!!
Sarah was awesome very friendly helped me out
Thank you, Sarah, for making our time at Public Storage a breeze!! She is amazing and hard working. She was out on the property making rounds today and she saw me moving out of our units- She handled everything right there for me, without me having to contact them to close my unit out! Thank you so much!!!
Sarah is awesome… very patient and kind… she will make sure you’ll well taken care of
Super helpful an very respectful
So greatful for Mrs.Sarah over at Public Storage Unit she was very helpful and polite.
Sarah was very helpful with the entire process. Was professional, friendly, courteous, patient and willing to go the extra mile. Wish all customer service experiences were like this.
I met Sarah and I think she said she was the property manager. She was sweeping the floors and I was moving storage units. I needed to change what I had done and she helped me for a long time and really took care of my needs and what I needed. Even though it was a Saturday and she needed to go to another building before her day was done. I enjoyed working with her and would recommend using this facility because of Sarah.
The manager of this location, Sarah, is top level!
She noticed me having difficulty parking my trailer because of its length and immediately got to work finding me a space that was better for my needs.
The location is clean with great access to 74.
Security is also very good.
Sarah is awesome thanks for your help
We built a house and needed to move some things into storage for a few months during the process. Decided to get a couple of storage units in the building where it is climate controlled. Units were clean and ready to go. We had no issues. If a question came up, I could call and Sarah was always helpful & prompt. If she saw my husband at the unit, she’d always say hi and make sure things were in order. She is very professional, kind, & ready to resolve any issues you have. She even walked me through the steps when we were ready to move out & vacate one of our units. Very clean property. We still have a unit there and look forward to seeing Sarah from time to time! Highly recommend - very clean & run nicely! Thank you Sarah for all your help!!
Property Manager Sarah provided exceptional assistance in addressing several questions and tasks I had today 5/24/25. I needed help with. She was respectful, understanding, and delivered top-tier service throughout our interaction. I truly appreciate her support and dedication, and I’m confident she will continue to provide the same high level of service to other residents in the future. If you need anything ask and speak with Sarah, the property manager. I was really impressed, and she is willing to be of service.
Very friendly and helpful. Sara is awesome. She help me get out of jam. I highly recommend her
Sarah was at the storage place today when we came and was so wonderful and sweet. It’s good to know there are wonderful people working here.
Sarah was very helpful and informative on how to transfer my belongs from a bigger unit to a smaller one.
I would like to express my sincere appreciation for Sarah's exemplary assistance. Her guidance in navigating the application download process was invaluable, and she facilitated my access to my designated space with remarkable efficiency. Such a high standard of customer service is commendable.
Sarah was great very friendly Thanks
Thank you, Sarah, for working with me today. You surely had a wonderful attitude with willingness to help. Customer service excellent. 🙂
Sarah was awesome very helpful with getting me and my wife our parking space
Sarah was very helpful Durham alit of knowledge of what to do about my storage space!
Love the cleanliness and lighting
Sara was wonderful and very knowledgeable. Thanks to Sara and Amber for all he help.
I had a wonderful experience dealing with Crystal with her helping locate my storage unit and she made sure what I was looking for was exactly what I needed. Thank you so much Crystal
Sarah was super helpful when my key broke off in the lock!
Very helpful courtesy good looking sara
Very happy with the customer service. There was a slight snafu getting into our unit but we were able to connect with a live person through the kiosk and they got us into another unit right away. Amanda followed up a couple times over the next few days to make sure everything was good.
Easy acquiring my locker. I love the easy access through the gate.
Sarah was great with helping me with my app
Got the size I needed and when I needed and at a good price. Very safe place to store your stuff
It was easy to setup online. When I arrived there the next morning they had it ready and the process was easy.
Tonya is y'all's best employee.
Tonya was very detailed with our rental.
Sarah was so helpful, and I appreciate all her with help with getting me into the correct size storage unit.
You're amazing!!
Thank you!!
Rented a space at Public Storage recently in Monroe on Hwy 74. WILL was extremely accommodating with helping us decide what size we needed. TOM wasn’t so bad either. It would be nice if those fellas were there everyday, especially WILL or even Jessica. She stopped what she was doing one day to help us and another customer. Nice dealing with real people instead of a kiosk or by phone (hint, hint).
Sarah was so helpful and answered my questions clearly. Easy experience moving out of my storage unit.
Sarah was very helpful and professional assisting in my move-in on a Saturday no less.
Would highly recommend this location.
Sarah was extremely helpful and very nice!
Sarah was great and patient. Made time to see me despite being scheduled to leave earlier than when I came in.
Sarah was very helpful, with a great customer service experience! She walked me to the unit and showed me all sizes. I will be calling her back to rent!
Tonya was nice and helpful.
Sarah & jeanie were a great help
Had to move moms stuff to a new unit and the employee Sarah was a massive help very patient and accommodating for us everywhere needs more people like her.
Been a renter for 2 years and have nothing but a great experience. Sarah has been a great resource and very helpful.
Sarah was super helpful accommodating me after fire incident. She helped me actually move my stuff and find a new unit temporarily. Super friendly and went above and beyond!
I couldnt get the online access to reserve and pay,so had to call CS,
Sara was wonderful,pleseant ,worked her magic and got me what i needed.Thank you Sara .
Tonya was very professional finding a storage unit.Thank you Tonya.
Very satisfied with the results from Tonya Sutton’s professional performance and very respectful, will continue to use in the future
Tonya Sutton is an awesome worker and makes sure she helps you out with your needing and the units are very clean and she is very respectful hard worker and a lay back person
Great placevto store your items
Sarah was very friendly and helpful showed where to go...
Very nice facility and very easy to access
They have been so helpful and made this experience amazing!
Tonya Sutton is the most outgoing person and helpful.
Tonya was very nice and helpful.
Very professional and very helpful
Crystal is absolutely the best. She helped me find the perfect size and what I need to pack up. If it hadn't been for her I would have gone elsewhere. Thanks again Crystal !!
Crystal was great .. So nice and accommodating.. so clean and friendly
Crystal is awesome! She always so helpful.
Crystal is a amazing person she went out of her way to help me. Give her a raise.
Property is clean and in a good location
Crystal is awesome she has great customer service and us always helpful and knowledgeable.
I just don't understand why the rent goes up every year. I pay on time. There is nothing new at the complex. The gate is always hit. I just don't understand. I know it's not pay raises to the employees because I asked. Is the insurance going up? Because people are not getting their stuff broken into. Just Why why why?
crystal went above & beyond to help with my storage needs. shes the best!