Rashelle was very helpful and respectful and great communication highly recommend going here!
Best customer service . Rashelle really shows that she cares and she just doesn't do this as a job. She goes above and beyond. Resolves any issues with ease. I enjoy seeing her when I come to the property.
Rashelle was very helpful and knowledgeable of the storage units on site. Great experience!
Very cool person words cant explain it self Rashelle is awesome that’s all I got to
Say
Rashelle was very helpful.
Outstanding super easy to use ...
MS Nancy was great helped me with all my needs explained better about the access hours and made sure I had gotten a great storage unit for my belongings and needs
After meeting and talking to Rachelle. I'm contemplating moving my storage unit to this location. She isn't just professional but very nice. Hope to see her again when deciding to move in.
The storage are clean inside and outside. I fell safe going in and coming out.The inside Help.Is always their to assist you if your needed..I would recommend their Stogage at Public Storage.
Rashelle is a very competent and effective manager.
Rachelle is very helpful good customer service
Good place to rent from manager is nice
Yes I like the public storage I just want you to take the insurance off please
Rashelle was very helpful and kind, she gave me all of the info I needed and helped me to find a unit I can afford! She is awesome!!
I have had to deal with a lot of storage facilities, and this is by far the best I have ever come across! It's clean and extremely well managed. It was such a pleasure to talk with the manager. If you're in need of storage, I highly recommend this location.
Rachelle at this location was just amazing and she is very knowledgeable in her profession and very quick. She is very pleasant and I will be referring more customers to her
Thank you so much Rashelle you are awesome and very helpful.
Rashelle gave good customer service
Rachelle was a huge help so thankful
Rashelle did an amazing Job she was so quick and fluent. Big shout out to RASHELLE!!! thank you so much.
Second time renting a unit from public hands down the best storage facility!
The manager of this location, Melissa, helped me tremendously by reducing my cost because she saw I was having trouble paying the full price. I didn’t even ask her she just did it to help me. Also, helped me avoid an extra months payment by moving my move out date by one day. I liked how clean it was and it was never busy so I could always get into the facility quickly. I felt genuinely cared for as a customer and if I ever need a storage again I will only go here. Thank you Melissa for all you did to help me and because of you I was able to save my belongings :).
Rashelle was very helpful she does a great job at mound road she's a really good people person
Rachelle has been beyond helpful trying to help me deal with a situation with a unit in between 2 of mine and is very helpful with my monthly dues!
Tabitha and Rashelle are both awesome and helped me every step other way. Thank you for taking me last minute once again rashelle is awesome I love them she’s always there to help me whenever I call i will always recommend this location
Rashelle is knowledgeable, courteous, and always willing to go the extra mile to ensure that I have everything I need. She took the time to show me around the facility, answered all of my questions, and helped me choose the perfect unit for my needs. I LOVE HER and she looks like a Disney princess
Rochell property manager excellent customer service. I will definitely recommend her to friends and family. 69
5 Stars ⭐⭐⭐⭐⭐ Due to Rashelle!
I can’t say enough about the exceptional customer service I received from Rashelle, the property manager at Public Storage on Mound Road in Sterling Heights. I was having difficulties with the online reservation system, and Rashelle went above and beyond to assist me. She patiently answered all my questions, addressed every concern, and ensured I had all the information I needed to make the best decision on where to keep our belongings while searching for a new home.
Her professionalism, knowledge, and friendly demeanor made all the difference. I ultimately chose this location over others in the area because of Rashelle’s outstanding support and dedication to providing a seamless experience.
If you’re looking for a storage unit, I highly recommend this location and working with Rashelle. She truly exemplifies what excellent customer service should be!
I met Rashelle she is awesome she went above and beyond to assist me and others coming in.
Usually see her walking around she will definitely stop by to say hi.
Rashelle was fantastic! Very helpful when i rented a storage unit great customer service!
Rashelle was amazing very helpful with all the questions that I had. Took the time to help me.
Rashelle is very nice and understanding has been working with me I appreciate her business very professional and great customer service😊😊😊😊
So far so good , Thank you .
I would like to thank Rashelle for everything she has done for me from A-Z she truly cares for the customers here at Public Storage unlike other employees that I've dealt with at other locations. She is very nice and respectful and very helpful and very patient with me anything that I needed to get done or check on she got it done for me right away she truly deserves everything for what she's done here at Public Storage.
Rashelle was absolutely amazing so knowledgeable and outstanding worker I would not have felt comfortable purchasing this unit with out her assistance thank you Rashelle
Rachelle is amazing women an very helpful with my storage unit !.
📍Google Guide Review✨ one of the most inexpensive places to get storage. The facility is easy to access via app or pin code with a gate immediately at the entrance. The area is clean and mostly not busy. Definitely recommend.
Rashelle is amazing and takes care of the property like it's it's her home and she's currently helping me at the west Utica location and hopefully she has this location (west Utica) continue to help with this location since it's a mess
Rashelle was amazing great customer service 10/10 would recommend!
Appreciate good quality help. Rashelle deserves these stars
Rashelle gave me a good discount on a storage unit
Rashelle was very helpful with renting a parking space very kind and knowledgeable
Rashelle, is a rockdtar. Low effort and great value. Customer service done right. We connected instantly. I recommend.
The employees of public storage go above and beyond whenever they can.Rashelle Was a fantastic help? And I could not be more pleased with her service. Thank you very much.
Great service from Rashelle and very informative
One of the best places for customer service and the manger is very nice and understanding. Thanks
Rashelle is awesome and very helpful. If I could give more than 5 stars I would. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
It was an excellent experience; Rashelle was incredibly sweet, kind, and informative. I highly recommend the space.
Great customer service experience. Miss Rashelle has the best knowledgeable experience and very helpful when you need her. She's also very polite and professional when doing her job. 👍
Rashelles spirit is wonderful. She went above and beyond to help me. Her voicemails are nice. She's always pleasant
I highly recommend this location.. Customer service was awesome. Rachelle was a big help. Thanks again Rachelle for all your help!!
Rashelle is the best. I give her 5 stars ⭐️ . She is so kind, nice and professional.
Rashelle was very nice today and helped me out on great pricing!
Rashelle was wonderful made my experience so easy.
Rashelle was very helpful and professional and even brought up smaller spaces for cheaper prices. I will definitely come back again
Rashelle was really awesome great help !! And so nice. Highly recommended! We definitely appreciate the service.
Rashelle was super helpful in setting up my storage unit. I highly recommend this facility/location and Rashelle!
Rachelle was a very big help and greatly appreciated. Made the process a lot easier. Thank you!
Rashelle amazing help and knows around the app and has helped me solve a lot of issues that revolves around my account!
I just want to hear just to clean't really give you a review on it. Except for to say that you people are a mess. It took me an hour to clean 1 hour. And I don't even know if this is the one that I was cleaning out here. That was 2 of them at 1 site and it took me. 8 hours and I still gotta go back and finish it. Because you guys are a mess. Or if it's the one I want to add another 1 that had 10 units. And there's no way I can even do that 1 I couldn't afford a truck to do that long because it would take a week at least if not longer to clean out because you ties aren't absolute mess. I mean, at this one side here to have 10 of them, there was so much furniture I could open up a furniture store and so many mattresses I could open up a mattress store. I mean, you guys are an absolute mess and then you got puns and tons of stuff to throw on ever you were. And I think you'd think that it's OK that it's no big deal, but it looks makes you look Bad.
Rashelle was awesome!! She helped us to get checked out. We moved out on a very hot day and she was very accommodating and was so nice! We appreciate her great customer service and conversation. Thank you Rashelle we highly recommend this public storage location.
Rashelle was very helpful, property was clean & looks safe. She was very easy to work with and helped me get a good promotional deal on my storage unit!
Rashelle helped me on kiosk.
She helped me apply for space
I’m thankful to her
Rashelle was excellent with assisting me and we have like names. Excellent customer service!! 😊
Not my first time dealing with public storage I love this place. Very friendly people and most importantly very clean. This would be my third storage with them plus let's not forget about the deals they run I got one of them for a $1 the first month. I HIGHLY recommend them.
I spoke to Rashelle at this location and she was so amazing and helpful. Best customer service in a long time!!!! My name is under Jennifer Hickok.
Rashelle was amazing. I loved the service She is sucha amazing customer service and took her time to show me everything and explain everything to me. Thanks
I came in this morning not knowing what to do. I was so blessed to have Rashelle assist me today. She was truly amazing. I would love to work with her.
Great person she help us
Rashelle
Excellent service! Rashelle is a professional, and was very helpful.
Jody has always been very professional and helpful every time I call 👍
Reshelle was very professional and very helpful with satisfying my needs
Rashelle was easy to work with and a good people person.
Rashelle was amazing and very helpful. Answered all my questions before I even asked.
This is a great place, I have used them for many years, Rashelle the Manager is so helpful, She went above and beyond to help me, I recommend this location for any one around looking for a unit, again I can’t tell you how happy I am with that location and Rashelle
I just got a unit yesterday and everything was great and easy, from the booking to getting the unit. I worked with Rachelle and she was extremely friendly and welcoming.
I love this place! Rachelle is so amazing and sweet! Everything went so smooth!
Rachelle, was extremely welcoming and made securing a storage unit simple and easy. She was very kind and quick! She's a keeper!!!! ♥ ☺
Rashelle was very helpful and got me into the perfect storage unit immediately .
Thank first time experience I will be back again thank roshelle
Rashelle was great, and helped me out!
the property manager, rashelle, was amazing, very helpful and nice!
Rachelle was extremely helpful when looking into prices of the units and their merchandise they have to offer. After speaking to other places in the area, many who were rude and rushing to get off the phone. Rachelle took her time in explaining what they have to offer. Thank you for a great customer service experience! 😊
I had a great experience! Rashelle was very helpful and nice .
Rashelle was friendly and professional helpful I’m glad to be at the store
Great service by Rashelle at storage
Rashelle has excellent customer service. She was patient and kind and help. I will recommend everyone to this location.
Easy to sign up and move out.
Rashelle was a great help. She was professional
And friendly. Thank you so much.
Rachelle was the greatest!!!
Rashelle customer services was amazing!!!!
Rashelle is fantastic and evertime I come she has a beautiful smile and pleasant attitude.
I went to the mound Public Storage- Rashelle at the front front desk was amazing!! Highly recommend
Rashelle was a great help. And got me what I needed
Went to the location in Sterling Heights and Rashelle helped me tremendously with some items I needed to help move. She was completely understanding and was patient with the 3 kids and I. Thank you!
Rashelle was a beautiful soul that helped me with getting storage for my first time. She made it very easy to understand. I like this location very easy and convenient.
Rashelle was amazing and helped me with everything I needed ! Highly recommended
Received great service from Rashelle, very helpful and great personality.
Rachelle was super helpful. Seems to know what she's doing