Save Impression

Address

30340 Gratiot Ave
Roseville, MI 48066

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

586-533-5595

586-533-5595

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

586-533-5595

586-533-5595

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 36/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 36/mo $48
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 48/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 48/mo $63
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
  • Save Impression

    5'x10'
    Online only price
    $ 60/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 60/mo $80
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 63/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 63/mo $84
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 81/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 81/mo $107
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 88/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 88/mo $117
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 95/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 95/mo $127
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x15'
    Online only price
    $ 98/mo
    Online only price
    $1 first month rent
    Medium 7.5'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 98/mo $131
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 99/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 99/mo $132
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 106/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 106/mo $141
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 160/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 160/mo $213
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 182/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 182/mo $242
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 187/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 187/mo $249
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 213/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Upstairs/elevator
    $ 213/mo $284
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 306/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 306/mo $408
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 305)

September 15, 2023
Google Public Storage Shannon Davis
Terrible service
September 13, 2023
Google Public Storage joyce tomaskovic
September 11, 2023
Google Public Storage Robert Payne
Heather is friendly, enthusiastic and experienced. She took the time that was needed to clarify several issues related to our storage unit. I’m glad she was there to help me.
September 8, 2023
Google Public Storage Graceanne Skinner
Ashley was a BIG help on picking and getting into my storage unit!
September 1, 2023
Google Public Storage Chris Zachos
I recently moved from Seattle, WA to Roseville, MI and have very much appreciated the helpfulness of Julianna, this storage facility’s property manager, in getting me oriented to my new storage unit.
August 13, 2023
Google Public Storage LoxOP _YT
I got lost and some shadowey figure was following me 5 stars
August 4, 2023
Google Public Storage World of Vaeh
Great costumer service.
July 18, 2023
Google Public Storage Caitlynn Swichtenberg
Emily was very nice and helpful with getting me a unit last minute and found me a unit that was easy to get my stuff into
July 8, 2023
Google Public Storage Gary Crull
July 5, 2023
Google Public Storage Kirk Mills
Very friendly and helpful
May 19, 2023
Google Public Storage Rhondrea Hooper
It's just a good place for short storage..
May 14, 2023
Public Storage Darell Spinks
Is there a grace period for late payments
April 2, 2023
Google Public Storage Don Basford
This place was good but after 6 months they tried to Jack up your monthly payments that's c***
March 3, 2023
Google Public Storage Justine Rich
Absolutely the worst customer service and the rudest woman behind the counter. Consistently closeing before 6pm. My 86 year old grandmother came into purchase a few large boxes. Woman refused to help her get them out to the car that was literally parked right outside of the door. My father, 68, who has severe diabetic neuropathy and has braces on his legs got out of the car to help my grandmother and proceeded to fall in the parking lot. Yes I know this was not the establishments fault but the woman who sat inside and watched this all happen proceeded to come to the door, lock it and sat back behind the counter. She couldn't even be bothered just to ask if these two elderly people were ok or if any help was needed. Just plain disrespectful. We do have a storage unit here as well and will be promptly moving everything out this week and going to a place that cares about their customers.
January 20, 2023
Google Public Storage Kellie eckels
Emily was amazing thank you for all your service.
December 20, 2022
Google Public Storage Steve Reed
Jessica very helpful and consumer friendly
December 3, 2022
Google Public Storage anthony hojna
November 19, 2022
Google Public Storage CC's Makeup
I love EMILY SHE SO HELPFUL AND AMAZING💜💜💜 Sam was also as helpful as Emily love renting from this location!!!!
November 17, 2022
Google Public Storage B fromda D Smith
The tour of the facility before being forced into something that might not have worked for me was a great experience
November 7, 2022
Google Public Storage Kevin Lambert
Emily at the front desk is always professional and polite..😁
October 6, 2022
Google Public Storage Albert Pacinho
If I could leave -5 I would. First of all the storage is not prorated which I was never told. On top of that there is no carts if you want to have a cart to move some of your stuff you have to ask for one at the whole property that is in the office. The manager of this location is just rude chooses not to do the job that she is required to do especially explaining to some of the customers how everything works. I wish I knew all of this before I rented a unit from this place. Never again will I rent any units from public storage ever again
September 25, 2022
Google Public Storage pokemon kitten Destroyer
September 8, 2022
Google Public Storage Patricia Dudis
Easy access and friendly service
May 7, 2022
Google Public Storage Amanda G
So the girl named Emily is very rude and disrespectful I had my Uncle come over and pick up my washer and dryer a refrigerator and a couch due to me not having a truck and she came up to my unit and said that I cannot condone business Emily is very disrespectful she should not be working at public storage and it is harassment she also told me that I wasn't allowed to have my service dog there when I'm legally blind in my left eye she told my husband who was walking my dog to let her go pee that we were now allowed to let my dog out of the car to use the bathroom even though we were there for 10 plus hour
May 7, 2022
Google Public Storage Christopher Simone
Friendly, helpful staff! Great location! The manager went out of her way to help us find just the right spot! A+
April 3, 2022
Google Public Storage Mary Eades
I called to see how much it was for a 10 x 10 storage unit they quoted me a price of 120 with tax and everything it came to 140 my brother and his wife got their unit two days later I called to get my unit they sent me an email telling me that my price was now 189 went into speak to the lady on the day that I was putting my stuff in the storage unit she tells me my price is now 210 I asked why she said because the price fluctuates this is at 5:45 PM they close at six I have a truck full of things to put in a storageI am stuck everybody’s closing at six I have to have the truck back at U-Haul at eight I was stuck so now I’m paying 210 a month instead of 140 not happy As far as I’m concerned this was a scam if you see an ad in the newspaper from milk for 250 a gallon you get to the store it’s now five dollars a gallon don’t they have to honor that price guess if you want a storage unit you don’t
April 1, 2022
Google Public Storage Jeanmitchell678 Mitchell
The women where they were great very good service
March 18, 2022
Google Public Storage Heather Bates
March 15, 2022
Google Public Storage Sylvia Loving
Always friendly staff.
February 8, 2022
Google Public Storage Jameyla Lloyd
February 8, 2022
Google Public Storage Margaret Nicola Locricchio
The ladies here were very nice and helpful here.🙂👍
January 15, 2022
Google Public Storage Jill James
Very, very, very, very, very dirty. Unit had broken plastic, and all kinds of garbage on the floor when we went to move in. The keys and lock were in there as promised, so whoever put those in, had to have seen the garbage and just left it for us. We were also greeted with the rodent deterrent bags in the corners of the unit, not a good sign. Door to go in the storage building looks like it had been chewed by rats. Carts are locked up front in the office if you happen to go in the evening (after 5), so you are out of luck. We paid for the month, we didn't even use it. Got a unit at another storage facility, too many red flags here.
December 28, 2021
Google Public Storage Fedora Lewis
Avery was very helpful and cheerful. I'm glad we chose this storage facility.
December 21, 2021
Google Public Storage Rachel Boyle
I’ve never had a better customer service experience before in my life. Shawna was amazing and super helpful. It’s comforting to know that I can return to a business that I have no doubts will take care of me because of their amazing employees.
November 5, 2021
Google Public Storage Kilolo Everson
Do not rent from this facility I was a loyal customer for about two years I was never late on a payment. We just recently moved and I have been calling and calling to get instructions regarding what we should do when we move out now I have a $75 bill. I do not recommend this location and it is so much more I would like to say I would never do business with them again. We moved out before November 1, The manager NEVER returned my call. I called him several times during the month of October and I have called him in November.
October 24, 2021
Google Public Storage Jim Renaud
Had a great experience very friendly Dany was very helpful
October 20, 2021
Google Public Storage Kenneth Baldridge
October 3, 2021
Google Public Storage Ron Cox
terrible place, a big disappointment, double blll. Nobody has authority to fix THEIR MISTAKE. sent a $46. bill to a collection agency showed them a printed receipt, played a voice mail, and showed a text all from them saying it was all taken care of and they can't explain the letter from the credit collection company and to add insult said they would request a waiver, proof was in their hand how about just do your job!!!! a gentleman ahead of us tried to get confirmation from the lady that he moved out and she told him he had to pay for the whole month he told her this is the 3rd of the month doesn't matter, find another storage facility poorly ran, overcharges, never in the office of posted hours, and always the same we will look into it just stay away!!!
June 22, 2021
Google Public Storage John Caruso
Great, clean facility. Hours are very convenient. They have everything you need to make your experience easy including carts and ladders. Sidney is amazing in every way. She is beyond helpful, friendly, kind, attentive and caring to your needs while your on the property. Anything you need Sidney is there to help!
June 19, 2021
Google Public Storage Section 9 ARK
Great storage facility , air conditioned and secure! Shawna is awesome! thanks for taking good care of us Shawna!!!
June 1, 2021
Google Public Storage David Haley
The girl working- Shawna was a pleasant and very helpful, I will definitely be recommending this location to friends and family
April 20, 2021
Google Public Storage Desire Heaven
Great service way to go EMILY she totally walked me through everything keep up the great job Em.... see you soon
March 6, 2021
Google Public Storage Michael Young
I had an amazing experience with the amazing and awesome Caityln. Caityln is so knowledgeable in her work. She is very friendly,and very committed to her work. I would recommend Caityln to anyone that needs a space at Public Storage Roseville. She will make an excellent leader! 😊😊 -Anthony
February 7, 2021
Google Public Storage Larry Lamberti
Couldn't find cart that they offer to help with transporting items cause someone has it locked it in their personal storage unit. They should be charged for it when they don't return the key for it
January 29, 2021
Google Public Storage Nini Naee
Emily and caitlynn were the best the gave outstanding customer service 😩❗️
January 6, 2021
Google Public Storage Jason Stuart
Shawna was the best! Kind and professional!
November 21, 2020
Google Public Storage Jeremy
Nice and clean
November 13, 2020
Google Public Storage SB
Stored items were damaged by rodents
October 19, 2020
Google Public Storage Andrew Minnick
I have never rented a storage space before. Wasn't sure what to expect. The front desk employee, Joy, was very nice and helpful! I didn't need a lot of space and based on what I planned to store, she found the perfect size. Never tried to upsell for more space than I needed. The unit prices vary by floor and size. My 5x5 on the 1st floor is $63 a month and $15 for insurance. First months rent was half off! They provide the lock and the building has a code entry security system. On top of that, the grounds are gated and require a code to access. Overall, very happy!
September 23, 2020
Google Public Storage Mona Lisa' Luminios
I was efficiently told about about storage by Joy. She was friendly and helped me pick out the storage that suites my load . She stated my lock along with a Boucher and envelope would inside the unit. However following the next morning I arrived with my son. At 7am we were on the 2nd floor hauled everything upsides and down the aisles only to find the unit locked with Public Storage 🔐. We had to then haul everything back down stairs to our car. I did return at 9:45 and MARTIN was extremely apologetic and helpful.
September 20, 2020
Google Public Storage Jeannette vanBuitenen
Friendly, knowledgeable service and a clean storage unit in a convenient location.
August 5, 2020
Google Public Storage Jennifer Armstrong
August 4, 2020
Google Public Storage Matt McGrail
July 14, 2020
Google Public Storage Jake B
Rick was fantastic and took care of us quick and professional. Would definitely recommend to my friends. Thanks again Rick!!
June 16, 2020
Google Public Storage Krystal Williams
Clean and Professional
June 15, 2020
Google Public Storage Robert Davis
Guy double charged me for a storage unit. Dont trust this guy or this place
May 31, 2020
Google Public Storage LinDuhh TimesThr33
I really love the professionalism that has been shown to me. Rick was very pleasant, and did very well following COVID19 guidelines. It was very reassuring. So far so good...
May 17, 2020
Google Public Storage Darlene Husband
Rick was very friendly and efficient. The visit was quick and simple and timely. He handled things very safely. I was there with my mom Curlee.
March 28, 2020
Google Public Storage Xen Apex
March 9, 2020
Google Public Storage Paul Sebesta
Rick helped me out and was super respectful and knowledgeable!!!
March 8, 2020
Google Public Storage Jay Ireson
Gets the job done, but it gets to be quite expensive if your storage is long term.
March 8, 2020
Google Public Storage Lorenzo Buchanan
Rick and Cinnamon were great. Excellent customer service!!!
February 26, 2020
Google Public Storage Kim 636
Jen and Joy where very friendly and helpful when I came in to get a storage unit! Thank you for all your help!
February 24, 2020
Google Public Storage Beth K.
Rick was wonderful. He answered every question I had and made sure I had every piece of information I needed. He got me a great priced unit and saved me a few dollars. Thank you so much Rick! I recommend this storage unit to everyone.
February 24, 2020
Google Public Storage Tequila Youngblood
February 17, 2020
Google Public Storage JanetMarie Kuntz
I needed a storage space for 2 weeks while my basement was being waterproofed. Jen made sure I got exactly what I needed at the best price possible. Rick made check out an absolute breeze! I will definitely use this storage property again for any storage needs! Great people, great value, great location!
January 28, 2020
Google Public Storage GOOD VIBEZ
Easy to use & we were able to pay several months up front with no problems.
January 25, 2020
Google Public Storage Ronald Jones
Their price was the cheapest I’ve found for storage, The service I received was excellent, the manager was very nice great hospitality, thank you public storage
January 21, 2020
Google Public Storage aramis jones
Very clean and well organized. I was in and out in under 20 minutes.
January 10, 2020
Google Public Storage Cavon Rick
January 9, 2020
Google Public Storage Jim Marshall
Jen and Paige were awesome. They greeted me with a warm smile when I walked into the building. They answered all of my questions. They are very professional and enthusiastic about their jobs. They get five stars from me.😊
December 22, 2019
Google Public Storage Asia Johnson
Rick and Terri provided great service! It was so nice to deal with them than the normal lady!
December 22, 2019
Google Public Storage Angela Francis
Rick and Terri gave me great service 5 star service all the way
December 22, 2019
Google Public Storage arkeyta beale
Terry and Rick gave me 5 star Service great place will recommend to family and friends
December 22, 2019
Google Public Storage Ed Hull
Great customer service.
December 19, 2019
Google Public Storage Starr Cole
Cinnamon and Jen were awesome and took wonderful care of me and my needs!!
December 7, 2019
Google Public Storage Jamie Urban
Staff are nice, I dont like how they raise the price of the unit every month thank god we wont need it after this month.
December 5, 2019
Google Public Storage Brandon Wilson
It was great as can be
November 30, 2019
Google Public Storage paul graves
November 26, 2019
Google Public Storage BIG GUY for hire Moving Labor Services
Very friendly lady at the front desk
November 12, 2019
Google Public Storage Christine Bedford
This was my first time using a storage unit and I didn’t know what I wanted. Jen was very helpful in helping me choose the right size unit I needed. She was pleasant and patient. She showed me the unit, it was clean and the buildings are well maintained and just right for what I needed. Jen also told me if I had any questions or concerns I could call anytime durning business hours and she would be happy to help. Thank you Jen for all your help, you’re awesome.
November 1, 2019
Google Public Storage Bruce Lafrance
Good place for storage unit
October 31, 2019
Google Public Storage Sheryl Burns Burns
Jen, is fantastic. She has helped me every time I needed something. She knows all the answers. And so friendly, gives all the time you need to resolve all your needs.
October 27, 2019
Google Public Storage Hellboy Studios
Rick and Terry gave me five star service
October 22, 2019
Google Public Storage Darryl Smith
Rick did great job and I have had nothing but great experiences using my storage unit.
October 21, 2019
Google Public Storage Arcie Scott
I had a storage unit for three (3 years). Jen & Rick were excellent managers. I thank you both for such a pleasant experience.
September 21, 2019
Google Public Storage Jason Mcguire
September 20, 2019
Google Public Storage Daniel Williams
I came in and spoke with Jen and she got me taken care of really fast. Excellent Service!!!
September 12, 2019
Google Public Storage Mr.TEAMPLAYER TAE
September 10, 2019
Google Public Storage STUFF YOU Wanted
Jason helped me out and was very informative. Pleasure doing business with!
September 9, 2019
Google Public Storage Macayla Striegel
Rick was very polite and helped me and my mom with the storage
September 9, 2019
Google Public Storage Christine striegel
Rick took good care of us
August 29, 2019
Google Public Storage Elisa Harris
I love Jen and she helps take care of me at Public Storage on Gratiot in Roseville , Michigan..she is currently helping me get a new small storage unit soon and she has been nice to me and great customer service
August 29, 2019
Google Public Storage Modern Vagrant
I had great experience here Jenifer let me use a cart when I forgot mine. Very curious great attitude
August 15, 2019
Google Public Storage Tywuan Brintley
Terri was awesome!
August 14, 2019
Google Public Storage Robin Masty
August 14, 2019
Google Public Storage Lorri Williams-Starks
I stored here for winter. Came back summer. Everything destroyed by squirrel vermin... When I rented i took the $3k insurance option. It was not explained that you can only claim $250 per type of damage eg. Water, pest etc. It was not explained because I believe the staff just know that's your cheapest option. Orange storage contacted me once because I left a bad review because I had to haul my damaged items to discard at my own expense ...oh we don't offer dumpsters but they will take another payment if you're not out. I paid for the 2 weeks I took to clean the unit out cleaned out ...the insurance company apologized & assured me by these pics they will do their best to help me recover whatever is possible. They did. Also,I have my winter storage for household overflow & sunroom items secured at Extra Space Storage and because of my bad experience with Public storage I got a very special deal from Extra Space.
July 25, 2019
Google Public Storage Mr Wchb
July 22, 2019
Google Public Storage Jannette Redd
Rick and Jan helped me out and I enjoy using their location.
July 20, 2019
Google Public Storage Nolan Ford
Terri and kaitlynn has great customer service thanks for showing me different unit i will recommend to family and friends
July 20, 2019
Google Public Storage Gwendolyn Coleman
Terri and kaitlyn are great I love talking to them the
July 20, 2019
Google Public Storage Jasmin Bellamy Media
Kaitlyn and Terri are awesome great customer service
July 12, 2019
Google Public Storage John Baker Jr
Nice nice and friendly staff at this location
June 24, 2019
Google Public Storage Josip Konjevod
Great job rick
June 24, 2019
Google Public Storage Aaron Starr
Rick was very helpful... nice clean facility.
June 7, 2019
Google Public Storage Angel Jones
Camille was very helpful in a nice person to me and went above and beyond very good service.
June 6, 2019
Google Public Storage Tamara Johnson
Camille went out of her way to help me when I was paying my bill
June 6, 2019
Google Public Storage Biancha Gravenson
The woman working Camille was lovely, beautiful aura beautiful woman
May 29, 2019
Google Public Storage Ashley Neuman
May 14, 2019
Google Public Storage Laura Szczesiul
Jen & Rick were very friendly, informative and their storage units are very clean. Plus their prices are great!!! Prices WERE great, in a little over a yr my rent has gone up almost $100.00 I have a unit elsewhere for same amount of time and has only gone up $5.00. It's like they get you with good price then once you have all your stuff in there they screw you. My advise only use them on very short basis or just go elsewhere. And when you call to get answers it's out of their hands and rude about. The smiling faces don't last!!!
May 13, 2019
Google Public Storage Tattedbaker222
I went in today to buy some boxes because I’m moving soon. Camille was very helpful in explaining the different packages of boxes and asked very polite questions to make sure to recommend the right box amount for me. I ended up leaving with out buying anything because I didn’t bring enough for the amount I needed but I will definitely be back because of her and tell all my friends to see her too!
April 27, 2019
Google Public Storage Deborah Willis
Jen was fantastic!!! She was very professional, and gave me fabulous customer service. Keep her as an employee!!! I give her 10 stars!!!
April 27, 2019
Google Public Storage Joyce Pope
Jen , Kind gave GREAT service helpful . Was sweet found just what I needed . Thank You Jen .
April 22, 2019
Public Storage Lee Abisch
Do you give free estimates?
April 4, 2019
Google Public Storage Derrick Stewart
Very clean storage facilities and affordable too.Rick and Jen helped me start my spring cleaning and move go so easy with the right size storage area I needed. Thanks!!
March 21, 2019
Google Public Storage Cindi Carlson
March 21, 2019
Google Public Storage Tim Maddigan
March 7, 2019
Google Public Storage Roger Walker
Jen and destiny were AWESOME great service
March 7, 2019
Google Public Storage Carlos Roman
Quick service
March 7, 2019
Google Public Storage Marsha Green
Great place and experience Jen & Rick were very helpful and amazing workers would recommend this location to anyone.
March 2, 2019
Google Public Storage Nathan Coles
Rick and Jen weee excellent in service!!
February 27, 2019
Google Public Storage Amy Kleff
Rick was a great help. Thank you
February 25, 2019
Google Public Storage Jon Carney
Great experience. Rick and Jen were very professional, friendly, and easy to work with. The price was right too.
February 17, 2019
Google Public Storage kevin enghauser
Jen has been excellent!
February 10, 2019
Google Public Storage Robert Wilson
The best staff
February 2, 2019
Google Public Storage Sam Sherman
Very helpful
February 2, 2019
Google Public Storage Renee Weiss
Destiny was very nice and helpful. She answered my questions and even offered some ideas to help me.
January 27, 2019
Google Public Storage Josh Sparx
January 25, 2019
Google Public Storage Dominique Rambus
Exceptional Service very detailed and straight to the point! In and Out quickly! Great customer service from Elyse and Jen
January 24, 2019
Google Public Storage Aaron Starr
Jen was very helpful. Great clean, secure place for all your storage needs.
January 11, 2019
Google Public Storage Radar Man
January 4, 2019
Google Public Storage Michelle Ricca
January 2, 2019
Google Public Storage Les Horsley
Terri was great big help to me and my mom and wife thank you Terri
December 29, 2018
Google Public Storage Lia Marino
Staff was normally rude and not helpful.
December 20, 2018
Google Public Storage Lisa Lacourciere
December 18, 2018
Google Public Storage Jen Hintzmann
Rick is very nice and very helpful.. Haven't gotten to meet Jen yet but I'm sure she is a great person too... I would definitely recommend this place....
December 17, 2018
Google Public Storage Beth Gajos
Rick & Latricia offered wonderful service! Very thorough & answered any & all questions. Definitely recommend!
December 16, 2018
Google Public Storage Mark Terry
The most uncooperative manager in the history of public storage rude and insufferable
December 15, 2018
Google Public Storage Nicole Anderson
Rick and Jen were great
December 15, 2018
Google Public Storage Hayden Gaskell
Rich&jen were very helpful with all I needed to get my storage unit and explain everything very clearly for myself to understand it was best experience I had in a very long time thank you jen,rich for everything
December 2, 2018
Google Public Storage Karisma Mitchell
Destiny and Rick they Were Very Nice And Made Me Very Happy
November 12, 2018
Google Public Storage Katlyn Averitt
Just purchased a storage unit! Rick made the process easy and quick! Very glad to have had his help today! ☺️☺️
November 9, 2018
Google Public Storage Wanda Williams
Jen was very nice and helpful. Definitely excellent customer service!!!
November 7, 2018
Google Public Storage rubilla Hollenkamp
Friendly people
November 3, 2018
Google Public Storage Erika Jones
Rick & Jen are awesome!
October 26, 2018
Google Public Storage Keith Bennett
Jan and elyse were great
October 23, 2018
Google Public Storage Duke McCandles
Keep raising their rates every year...not sure why....space isn't gettin any bigger....
October 14, 2018
Google Public Storage Carson Monroe on the Go
So far so good. Just signed up today
October 13, 2018
Google Public Storage Matthew Hendrix
Destiny was amazing. She was very pleasant and loved how upbeat she was. Made completing the application simple and fun. I will definitely recommend going in. She’s a keeper. She went over all the merchandise I would need in order to my unit setup. Thanks a lot.
September 12, 2018
Google Public Storage Miss Alisha
I called to reserve a unit and they told me it would be ready first thing in the morning. I met with Jen and she was absolutely terrific. She explained all of the details of my rental and gave me a tour. Jen made everything so easy for me! 5 stars for Jen, the ease of access, and the cleanliness of the property!
August 24, 2018
Google Public Storage Gail Harlin
If I could give zero stars I would. Public storage has the worse customer service. I am in a 3 month battle now due to storage I don't owe for. My calls have went as far as store manager, district manager and regional vice president and no response yet. But the very harassing collection department stills calls even tho I have given details as to why I don't owe them money and to forward it up to their supervisor! I would never use them again.
August 16, 2018
Google Public Storage Delores Neal
August 11, 2018
Google Public Storage James Harris
Nice
August 8, 2018
Google Public Storage tee daniels
August 2, 2018
Public Storage Lawrence Vinson
Do you have a dump site on your primise.
July 26, 2018
Google Public Storage Vince Milioto
Jen is the greatest. Free smiles but no hugs.
July 5, 2018
Google Public Storage Liz “Lizzie” Hillebrand
Property # 08701: The property manager Jen is very helpful and explains everything in full.... I'm updating my original review from a year ago. One of the things we liked about that place was that there was a gate and that the doors to the inside units were locked (both which you needed a code to enter). The day we moved our stuff into the unit the gate was temporarily broken, and when we asked about it, we were told it was being maintenanced that day and would be fixed. We came back about a week later and the gate was still not fixed. The day we looked at the unit the door to get inside was locked. But ever since then... every time I've been there the door isn't locked... In fact, the door is always wide open. Today I tried to close and lock it, but it doesn't even shut. Lastly, I assumed that there would be a rent increase at some point in time, but you don't realize how much you're paying until they finally increase it. I've had my stuff there for a year-and-a-half and the rent has increased twice. Paying almost $180 for an inside 10 x 15 unit (units that are inside with heat/air cost more.) So all in all, yes... The property managers are very nice to you when you're intially moving in and require assistance. However, had I known that the door would never close and lock, I'd probably go elsewhere. Especially since every time I'm there I run into some seedy-looking people.
June 26, 2018
Google Public Storage Renne Skierski
I would like to Thank Jen & Rick at the Roseville facility they are awesome people. And I would also like to thank the individuals at the 14 and gross back bacillary they have been awesome to.
June 24, 2018
Google Public Storage Doris Conner
June 18, 2018
Google Public Storage Natalie Walker
Mariah was super helpful today!!! I came in very indecisive and she was able to find me the perfect unit 😊
June 8, 2018
Google Public Storage Anjali Jessi
Richard was so nice. My mother and I live out of state. He helped us set up an online account to pay anytime. Very helpful!!!:)
May 31, 2018
Google Public Storage Mr9nascar -
Jen is a wonderfull women to interact with. Everyone at this location is friendly and helpful.
May 29, 2018
Google Public Storage Sherri W
I ordered a unit online, when we got there that particular one was not available, But the lady that works there name Jen, was very nice into getting us one similar but same size, she also went out of her way to call other locations nearest to this one too see if they had the one we wanted in general BEFORE we even got there, so that was a plus for us to know they looked into it for us just in case.. with Jen doing that, and offering what she could at this location and driving from out of state, we decided that we would just stay there and accept her other offer... I would recommend this place !!! The people here will go out of their way to make sure they can do the best for their customers!!
May 20, 2018
Google Public Storage tielz
Rick & Jen help us a lot when we have questions or issues. This is our favorite location for our storage needs! - Leah
May 10, 2018
Google Public Storage Chris Shuk
ROBBIN AND JEN ROCK!!!!!!!!!!!
May 9, 2018
Google Public Storage Chris L
I’ve never used a storage facility before and didn’t know what to expect. Shawna was very helpful answering all my questions. This location is very clean and easy to find
May 3, 2018
Google Public Storage Tracie Edwards
Facing a quick & unexpected move, Rick & Jen, along with Ashley who set my appt, at property #08701 in Roseville were absolutely amazing during a very emotional time. They helped make things easier along with sensitivity to my situation. The units are polished & security is a plus here. Thank you to Rick & Jen for your compassion & making myself & my little ones feel safe where we are storing our belongings.
April 21, 2018
Google Public Storage Lori Mcwherter
Jen and Danielle are the greatest ever very helpful
April 19, 2018
Google Public Storage Rita Dallo
April 6, 2018
Google Public Storage Jason Russell
I received excellent service and Jen helped me find a unit that would meet my needs. The price was better than I was expected. Thank you again!
March 28, 2018
Google Public Storage Enraged Stoic
They must not spray for spiders - which they absolutely should - because my unit, and all it's contents are infested. I will not store anything there again.
March 19, 2018
Google Public Storage Kate B
Rick & Jen are great. They were helpful through the whole process of moving in. The property is well maintained.
March 17, 2018
Google Public Storage Leo Nouhan
Jen and Robbin were the best! Will def come back if I need storage in the future.
March 4, 2018
Public Storage tanya doaty
Do you open on Sunday and what are the times if you are open?
March 3, 2018
Google Public Storage Mary Barron
February 23, 2018
Google Public Storage Jenny Peek
The Public Storage facility in Roseville off of Gratiot that is maintained by Jen is the one place you want to store you precious items. I worked with Jen for several days needing a unit which I had reserved with the PS off of Groesbeck and 14mile. I was very disappointed in the manager there as very time I tried calling no one ever answered their phone. While Jen always answers her phone and always has a positive attitude and willingness to help get the job done. I decided that if I ever needed to store my items I would use this storage just because of Jen she made me feel everything will be okay and my items would be safe which is not at all how I felt with this other Public Storage. I believe and always have used Public Storage, but each place is only as good as their mangers and employees at each unit. I recommend just pay the price and deal with a responsible Jen as she gets it done right.
February 22, 2018
Google Public Storage Frank Kneal
This location is very clean! I've never had any problems with my unit. Jen is very helpful and caring.
February 15, 2018
Google Public Storage Kel Reinke
Too expensive
February 4, 2018
Google Public Storage Dawn Custer
Friendly helpful staff.
February 2, 2018
Google Public Storage Patrick Wright
Rick and Jen made the whole process very easy. Rick especially was helpful, with clear instructions. Thanks so much for all your help.
January 27, 2018
Google Public Storage thomas lyon
Great experience Jen & Rick
December 8, 2017
Google Public Storage WisHs HearT
Jen at the Roseville store is very helpful.... She went out of her way to help.... the storage itself is a little costly.... it's in a very safe place.... we need more employees like Jen.... and the world would have the best public customer service !
November 6, 2017
Google Public Storage Zack daiuto
Great and friendly service especially by Robbin, she's super helpful.
November 5, 2017
Google Public Storage Dustin Seaton
This was my response to the survey I was sent by public storage. Not lie to me. I was told my monthly rent would never go up from my initial 111.00. And it went up 2 times. Locking up the two carts for use of moving things around is a joke. This place is the absolute worst I wouldn’t recommend to anyone. What a bunch of cheapskates locking up carts when I pay 143 $ A month. Take the 500 dollars for this survey and invest in some extra carts you low life’s.
September 28, 2017
Google Public Storage Life After Los Angeles Job Corps
I can't complain! I was late paying my rent & corporate waived the late fee for me. (In regards to initial first month) However, please be advised that you'll pay more than $1 after the application process, insurance and forcefully having to purchase their special made maximum security lock that's $21!
September 12, 2017
Google Public Storage thomas whitman
Jen was very helpful... Very nice and secure location... Good business to say the least and very informative
September 10, 2017
Google Public Storage Joyce Mitchell
Customer Service was awesome
August 31, 2017
Google Public Storage kelly gemes
I love jen she is the best great customer service
August 21, 2017
Google Public Storage Patrick Mikkelson
Rick was really helpful, signed up for a unit quickly while keeping great customer service and a smile the whole time.
August 1, 2017
Google Public Storage Alli Smith
Property manager was amazing. She referred me to another location in the direction of where I was moving and to suit my needs better. Actually 1 mile from my work. Made a reservation. She was just awesome. Excellent customer service!
July 18, 2017
Google Public Storage Julia Hash
Great Service from Rick and Jen. Helped us understand exactly what we needed, didn't feel rushed or just another number. Clean facilities, easy access. Wonderful experience!
July 12, 2017
Google Public Storage James R
Had a very good experience with Robbin
July 4, 2017
Google Public Storage Karen Proietto
She was awesome. I don't remember her name but she was all by herself on Saturday the 1st. She was helping so many people at the same time. She was great. She deserves a raise.
July 2, 2017
Google Public Storage Joseph Dosch
Best experience with a storage facility. I had to find a storage unit and move same day. Jenn the wonderful staff member had made my day so much easier AND saved me some money by finding me a better deal that matched my needs. Public storage will work with you to make your moving day a breeze.
June 13, 2017
Google Public Storage #OT ERV
Gabby Gabby you go girl she 🎸
June 7, 2017
Google Public Storage Kristen Anderson
Very easy to set up a unit reservation online. When I came in to complete a reservation, Jen and Rick were very helpful and explained everything I would need to know for the year, since I will not be in the area. However, after everything was moved in and I was out of state, my monthly rate jumped (2 months after I signed all the agreements) with no warning. I was told my unit would be pro-rated upon move out, but this was not true either. I was billed June 3 and am moving my belongings out June 11 and was told that they don't pro-rate after the 6 of the month; so essentially you pay for the whole month after you move out - so schedule move out accordingly. The unit itself has been fine for what I needed for the year but I would not use this location again.
June 4, 2017
Google Public Storage M J
Unit and location are good. Rent is becoming a little too expensive for me though (raised twice in a year and a half). Also, gate is usually unsecured (open) during business hours.
May 21, 2017
Google Public Storage Nik Oden
Rick helped me move in and was very professional and thorough. Quick and easy and affordable. Thanks, Rick!!
May 19, 2017
Google Public Storage Michael Z
Betty and Michelle are the best people for the job, very polite and funny. If you need storage come see this team at Public Storage. You won't be disappointed. I don't normally write a review but I just had to on these two, simply because these gal's made me laugh!
May 14, 2017
Google Public Storage Mary Pennington
Rick & Jen were very helpful. Very clean site inside and out ☺
April 20, 2017
Google Public Storage Jeff Taylor
Hey jen your service was awesome
March 26, 2017
Google Public Storage John Michaels
Just left public storage on gratiot to get info about renting a unit and gabby and Rick were very helpful and was able to help me with all my questions they are very nice.
March 26, 2017
Google Public Storage Shirley Ransom
Gabby and Rick at the Gratiot store are very helpful and customer service was outstanding thanks for the help.
February 7, 2017
Google Public Storage RICHARA BOOKER
February 4, 2017
Google Public Storage Kingdom Girl
Awesome location Gabby was helpful.
February 3, 2017
Google Public Storage Kevin Magilton
Came in to make a payment and everytime gabby helps me out she is always so polite and full of smiles always nice to come in the store and have her take care of me. I would definitely recommend this storage place to everyone thank you gabby!
February 3, 2017
Google Public Storage Anthony Hoff
Was very helpful and very quick at getting me my unit. Gabby was on top of everything.
February 3, 2017
Google Public Storage Phil
Gabby was very helpful and provided excellent service
January 31, 2017
Google Public Storage Denise Casteel
January 6, 2017
Google Public Storage Tim McClain
It's Great at The Public Storage on Gratiot Ave. and Jen get's the utmost Respect because she do so Help Us Out 🖒
January 5, 2017
Google Public Storage Beth Ann Vesprini
This is the first time iv had a storage unit at public storage and Jen has made it a great experience for me. Jen is fabulous. Thank u so much for the on going great service.
January 2, 2017
Google Public Storage Amy Rigstad
Came in to make a payment, with gabby & her costumer service was amazing!!!
December 21, 2016
Google Public Storage Kevin Theoret
I was looking for some info on a storage unit and went to visit with Jennifer at this location. She was kind, courteous and very informative with the whole process. She recommended another location in the area that was closer to where I lived. I would recommend this location to anyone that lives nearby.
December 13, 2016
Google Public Storage A J (Dree)
They raise their prices entirely too much for my liking. They start you off with a low rate, then a few months later, they raise the prices and the cycle continues every few months. This is better for very short term leases. Anything over 3 months is a bad idea.
December 3, 2016
Google Public Storage corine smith
Gabby was wonderful, and she was helpful and very nice
November 17, 2016
Google Public Storage Katrina Cotton
Great Staff and customer service
November 7, 2016
Google Public Storage Tena Stephens
First time ever needing a storage unit and the one time I decide to get one the system go's down not cool so I sit at this store for 30mins and still count with Rick a great guy until the system come back up..
October 26, 2016
Google Public Storage Rose Kalil
Everyone was great at the site.
October 7, 2016
Google Public Storage pamela pharrell08
Jen was very pleasant and helpful
October 1, 2016
Google Public Storage AJ Bernard
Jen was wonderful and so helpful. She made the process so quick and smooth. I would highly recommend Public Storage to any of my friends or family for any storage needs.
September 19, 2016
Google Public Storage Leanee Marsh
Jen was super friendly and went above and beyond to make sure my family and I got the best unit for the best price. She was kind, thorough, and personable!
September 13, 2016
Google Public Storage Kevin Colley
I came in to ask a few questions since my daughter will need a space in a couple of weeks. Jen was incredibly helpful. She answered all my questions with absolute professionalism. I will be recommending this facility to everyone.
August 20, 2016
Google Public Storage Deirdra Saunders
I am always pleased with the employee named Rick. He is always very knowledgeable in regards to any questions or concerns that I may have and he is ALWAYS pleasant when I enter and always has a smile and a good attitude during business, because it can be a challenge for me when its time to pay these storage bills each month.
August 20, 2016
Google Public Storage Chuck LePard
Clean, secure, well maintained with courteous and professional staff. Rick and Jen both helped us understand our options, select the best solution for us, and made the process as smooth as possible. We compared to several other storage areas in the area, and this was the cleanest and best maintained. We believe our items will be well protected. Our experience with this facility has been excellent so far. We hope it continues to go as well as it has to this point, and we are confident the staff here will do everything in their power to make it so.
August 15, 2016
Google Public Storage Chiquita Boyd
I went there and Jen was very helpful will use them anytime
August 9, 2016
Google Public Storage Randy Brewer
They have a really nice staff.
August 5, 2016
Google Public Storage My Familia
I recommend everyone to come here. We had great customer service. Jen is awesome!!!! Thank you Jen for everything you did for us!!!!
July 29, 2016
Google Public Storage Charlene Byrd
Jen was very helpful and professional. She was very detailed all while keeping me laughing!
July 22, 2016
Google Public Storage Shonda Watson
Came in after work Jen took care of business. Awesome service..
July 20, 2016
Google Public Storage Melissa Hall
Great customer service. Super friendly, we got our unit late in the day because we had to work, and were moving at night. They accommodated us with 24 hour access for one night so we didn't have to take time off work the following day to finish moving. Building was a little warm upstairs where our unit was, but overall we were very happy.
July 14, 2016
Google Public Storage Jaclyn Clark
Jen is absolutely amazing!!! She is so sweet and gave me one of the best customer service i have had in a long time. She made the process of renting a storage unit go so fast and easy. She is very knowledgeable and all around pleasant person to be around. I will definitely recommend this location to my friends and family.
May 26, 2016
Google Public Storage Fatima Carter
Rick an Jen was wonderful They both were very pleasant an knew exactly what size unit I needed.
May 1, 2016
Google Public Storage Barry T
I don't have nothing but good things to say about the Roseville public storage Rick and Jen do a wonderful job taking care of their customers over the phone and when you have to come in to take care of something and they do a good job on being polite keep up the good work p.s !!!
April 26, 2016
Google Public Storage Fran Vondett
Great place to do business with! Knowledgeable and helpful!
March 30, 2016
Google Public Storage Brian Brinkman
March 14, 2016
Google Public Storage WJ JW
I stopped in this weekend to ask a few questions about storage units. Jen and Rick were incredibly helpful. Highly recommended this facility.
February 26, 2016
Google Public Storage Melvin Cauley
Justin helped me a lot with my rental and even helped me call for an uber ride. Thanks!
February 23, 2016
Google Public Storage Mark Craft
Great experience storing here. It was a very clean facility and I always felt my belongings were safe and secure. Jen and Rick were awesome and very knowledgeable when it came to packing everything and getting the best value for my money. I would definitely recommend this location to anyone that needs storage!
January 28, 2016
Google Public Storage Byron Mcvay
Jen was awesome in and out spectacular service
January 18, 2016
Google Public Storage Katey Kelley
Jen and Rick were so helpful and polite. They made everything very simple for us and really saved the day for us. We appreciate all their help. They are awesome!
January 14, 2016
Google Public Storage David Smith
Outstanding customer service. Jen and Robin go the extra mile.
January 5, 2016
Google Public Storage Kimberly Willey
The service Jen & Rick provide at this site is awesome & friendly. I would highly recommend renting your storage unit from them. Thanks Jen & Rick for everything month to month. Happy New Year!!!
December 30, 2015
Google Public Storage Jennifer Sakarian
Public storage provides great service and amenities for its customers. Climate controlled and specific gate hours keep your belongings safe and secure. Andy helped me during my check out and was very friendly and warm spirited. When in transition again I'll be sure to work with public storage. Thanks again.
December 6, 2015
Google Public Storage Us Meloche
Jen is the most unprofessional rude employee I have ever encountered. She blamed the tenents for the company not maintaining the building. She acted like she was to good to help me. Jen did take the time to tell me that it wasn't her problem that there were no carts because it's not in the contract (her words not mine). I didnt see her smile once, but she did roll her eyes at me quite a few times. The only elevator in the entire place only stays open for about 30 seconds and slams closed weather you are standing there or not. I would absolutely give zero stars if I could. I don't know who they paid to write the positive reviews but they are nowhere near true. I have talked to a few other tenents and they were all as unhappy with this place as I am. DO NOT WASTE YOUR TIME WITH THIS PLACE. Do not believe the good reviews. Save yourself the hassle and find a place to store your things that believes in customer service and building maintenance.
December 5, 2015
Google Public Storage Josh Scott
very presant clerk Robbin was very nice handle my business very professialy
December 5, 2015
Google Public Storage Chevy Boi
Robbin was so helpful
December 1, 2015
Google Public Storage Vanessa Johnson
I love this location because of Jen and Rick being awesome representatives! They are professional, they will find every possible way to give you a reasonable price! Plus the facility is very safe and clean!
November 28, 2015
Google Public Storage 6T9Pontiac Grand Prix
Jen and Rick made the move from Washington State to Michigan for my sister in law as smooth as it possibly could've been. They worked with us long before the actual move in date. This location is great.
November 20, 2015
Google Public Storage Michael Guiffre
So i get to this location at about 945am the guy working is on the phone so i wait then i tell him what im looking for he says hes busy and by law has to make these phone calls for properties that are in default and about to go up for auction so come back in 2hrs but we do have a auction today at noon so if you come then i may not be able to show you them at that time all i wanted to see was a 10×10 heated unit does it take all day to show a property to a potential renter i guess i dont understand
November 16, 2015
Google Public Storage Jason Campbell
Rick and jen are fantastic
November 16, 2015
Google Public Storage Tyrell Foster
Rick and Samantha are AMAZING!!!!!!!!!!!!!!
November 16, 2015
Google Public Storage Chenair Adams
Great customer service, very convenient love the atmosphere!!!
October 31, 2015
Google Public Storage None none
Had a great experience with Jen and Rick. They were very helpful helping pick the right storage unit. We were moving family member belongings after moving family member into Assisted Living. Traveled from California to Michigan to get this done in one week and everything went smoothly. I feel very good about the security at this location on Gratiot Rd and highly recommend. The move went smoothly for both Family member and personal belongings. We will be moving there in about 6 months and will need some storage for our belongings and I will definitely use this same facility. Keep up the great team work Rick and Jen.
October 31, 2015
Google Public Storage Roseanne Mengele
Jen and Robin are the best I've been useing public storage for years with out no problems Jen always has a smile to greet you when you come in and a very pleasant person to do business with keep up the good work ladies
October 26, 2015
Google Public Storage Chili8312
Rick is very helpful and friendly.
October 8, 2015
Google Public Storage Lucille Mickens
My experience with Jen was fun and relaxing.We were worried about the payment and she eased our mind.
October 1, 2015
Google Public Storage julius nowak
Jen was awesome. Got me a great deal and was so very helpful!
September 14, 2015
Google Public Storage Cheryl Simmons
Jen & Rick were friendly and helpful. They gave me all the info i needed to get started on my move. Thank you again.
September 14, 2015
Google Public Storage Raymond Smoots
Great employee's, happy I chose Public Storage
August 25, 2015
Google Public Storage Colin Tucker
Jen and Robbin were very helpful and cheerful. They greeted me with a smile the moment I walk thru the door. They were able to answer any questions I had during the process. Great branch and location.
August 21, 2015
Google Public Storage Laura Robinson
Jen is very helpful and easy to work with.
August 21, 2015
Google Public Storage Keith Wendell
Jen is awesome! Always greets me with a smile. Very kind and friendly.
August 15, 2015
Google Public Storage cuku cuku
I come in every month to pay my daughters bill. Today I only stopped by to ask a question. Jen is usually the person working and she was there today too. She is always helpful and very friendly. Thank you Jen.
July 6, 2015
Google Public Storage Angela crumsey
Received excellent customer service by Tessa, she was just great!
July 5, 2015
Google Public Storage Kyrianna Weiler
Rick was very helpful from the beginning until the end. He was very professional and pleasant. My storage unit was the perfect size. The facility was clean. I would definitely use their facility again.
July 2, 2015
Google Public Storage John Roberts
Jen was extremely helpful and so nice! My first time renting a storage unit and she answered all my questions and very professional! Would recommend this location to anyone!
July 1, 2015
Google Public Storage Margaret Vesprini
Jen helped me today and provided excellent customer service for my needs. I know I chose the right location and look forward to store my items with confidence. Thank you.
June 25, 2015
Google Public Storage Anthony Manzo
I have had the pleasure of working with Jen and recommend Jen in the highest regards. Jen possesses a wealth of knowledge, has impeccable work ethics and would be an asset to anyone interested in getting any type of storage and facility needs. Her professionalism, dedication and knowledge are endless and with Jen willing to go the extra mile, gives one a better piece of mind knowing your investment in her services is money well spent! Her storage and facility knowledge speak for themselves. With purchasing a Z06 Corvette out of the Chicago area, I knew with our limited space at home, locating a storage unit very quickly was a definite priority. My experience renting out a storage unit with a vehicle was very limited and with all the questions I provided for Jen, she was very patient in answering each and every one of them, as to why I utilized Jen's services for storage. Thank you again, Jen for your time, flexibility and excellent service! Anthony
June 11, 2015
Google Public Storage B Has
Came with questions; Nichole did a fine job answering them. Will be back to rent! Thanks, Nichole. You do a fine job!
May 18, 2015
Google Public Storage Jeff Monroe
What an easy process TY Nichole what an awesome job. You have made what as been a difficult time and made it much easier
May 11, 2015
Google Public Storage Pam Hearn
Received excellent customer service from Tessa!
April 27, 2015
Google Public Storage Sean Kern Jr
Robin was very helpful almost as helpful as Mark going to miss him
April 27, 2015
Google Public Storage K Sturdivant
Robin was great!! She has excellent communication skills and she is very knowledgeable. She was pleasant and I like that.
April 19, 2015
Google Public Storage Kelvin Tran
Excellent customer service! Rick was very professional. Will definitely come again.
March 25, 2015
Google Public Storage Kelly Pierce
jen and Rick are awesome. ..great service
February 25, 2015
Google Public Storage Lady P
Great experience! Jen and Rick are a pleasure to do business with. Thank you!
February 21, 2015
Google Public Storage Maureen Chase
I was packing to move and stopped at public storage for some boxes. Jen was very helpful and very informative about the best sizes. Thank you Jen, you helped my move go much better!!!
January 23, 2015
Google Public Storage William W. Swor
I am very happy with the service and assistance I received from Jen. She was helpful and friendly. She made time and money saving suggestions. She quickly got the information I needed and helped me get on my way.
January 16, 2015
Google Public Storage RobertP RobertP
I am writing to praise the excellent customer service that I received from Jen. She assisted my wife and me with moving from an existing unit in her facility to a smaller one at the same location. She was very friendly, informative and helpful to us. We had many changes in the day and time of our move, and Jen never stopped being patient, helpful and good-humored. This has been a long review, but my wife and I feel excellent customer service should not go unrecognized, especially as it becomes less common to experience it!
November 11, 2014
Google Public Storage Vincent Ortmann
Rick was super friendly and helpful. We rent a unit here every year.
November 10, 2014
Google Public Storage kathy carey
This is one of the things I love about Public Storage if there is an Erria they will fix the problems Thank You my friends at Public Storage Thanks Jen :) From Kathy Carey
October 26, 2014
Google Public Storage Eric Hughes
Great customer service, Nicole made it super easy to sign up for a unit,also she was very friendly
October 12, 2014
Google Public Storage Jessica Chaos
I got very frustrated at first bc I reserved online a unit with the belief that fit my first month it would be about $25 (50%off) but when I got in to do the paperwork I was informed of a one time $15 administration fee, that I wound be required to buy a $19 lock abd to purchase monthly insurance and my total became $70+ dollars. I expressed to the attendant Nichole that I was frustrated at the obvious misusing of that sale price listed online. I expressed that our was ridiculous to not tell people ahead of time clearly what they are going to need to pay and that it was misleading abd dishonest. Nichole was very understanding abd I appreciated that she didn't give me some half assed answer to subdue me. Instead she images me in honestly taking about the situation. She was delightful and very kind. She understood how I felt and didn't try to explain away the issue, she just apologized abd said she wished it was clearer to, because she doesn't want people mislead, but also want afraid to defend that I and other customers need to be more informed by reading the fine print. I really appreciated her candid demeanor. In the end I an giving a 5 star review because Nichole made the whole endeavour more pleasant. She showed me the space which was clean and safe, she showed me where I could get a rolling car abd then when I came a few hours later to move in my stuff she had left a rolling car right in front of my unit so I wouldn't have to go liking for one. Top notch customer service!....but seriously public storage ... please more transparency in the fees!!
September 28, 2014
Google Public Storage Leo Blakely
September 28, 2014
Google Public Storage thomas Smith
Nice and clean. Well manager
August 31, 2014
Google Public Storage Kimberly
Jen at public storage was so great! I recently rented a unit there and Jen was so helpful in answering my questions. If you need to rent a storage unit go there and ask for Jen.
August 25, 2014
Google Public Storage Raymond Cantrell III
I actually don't rent from this storage facility, but my mother does. Whenever I'm in town, I try to help her move things in and out. I've come by often enough to know that the staff, especially Mark, who always seems to be there when I'm in town, are amazing and helpful. They all do a fantastic job of customer service. Mark especially has been amazing, is always super polite, and goes out of his way to make sure my mom is getting the best service. The staff definitely make this storage facility a great one!
August 15, 2014
Google Public Storage Dave Burak
I signed up on 7-31-2014. Excellent service by Nichole. She was very friendly, helpful, and courteous. She went over all of the procedures for storage in a very thorough and efficient matter. On 8-5-2014 I needed more space and had to move to another storage cell. Tara was working and she was very helpful and knowledgeable in locating me another cell to store my stuff, she provided excellent customer service.
June 10, 2014
Google Public Storage Brianna Vanmensel
Great atmosphere, nice staff, and very clean facility. I love it! Thanks to Jaclyn for helping us safely storing our personal belongings!!
April 27, 2014
Google Public Storage Toni Edwards
Jamie had great customer service skills he made me feel a little better about having to put my thinngs in storage.
April 27, 2014
Google Public Storage Simon Spencer
Very nice and professional, .
April 26, 2014
Google Public Storage LaQuanda Nelson-Roby
I think that Jamie was very very nice and knows exactly.how to treat costomers
April 25, 2014
Google Public Storage Hazel Collins
I Hazel would like to say about mark I greatly appreciate your kindness and always professional at all times. I have been a customer with your Roseville location for almost 2 years and I never had any problems I believe with having an outstanding employee such as MARK public storage at the Roseville location will always run smoothly. Keep Up The Good Work !!!!!!
April 25, 2014
Google Public Storage Cookie Wilson
Mark was fantastic, very helpful.
April 23, 2014
Google Public Storage Gail Tucker
Very helpful mark
April 6, 2014
Google Public Storage Al Klein
mark and rick were great very informative.Renting a unit and paying the bill there i never had any problems with them very helpful and polite. I would recommend that location anytime...
March 29, 2014
Google Public Storage Stevan A Bargo
Fast Friendly Service - thanks to Mark & Amy
March 26, 2014
Google Public Storage Jason s
Excellent facility they gave me courtesy call let me know when my unit was due and to see how my move in was. Will use this location again.
March 25, 2014
Google Public Storage Linda Weisbrot
Nichole and mark are extremely personable and customer service oriented.
March 24, 2014
Google Public Storage Jessica Stewart
Great experience. Mark was very helpful and explained everything really well. I highly recommend.
March 16, 2014
Google Public Storage Lindsey Greene
Jaclyn is fantastic! Very helpful and patient with me. I wasn't expecting someone in on Sundays and she was here and waiting. She walked me through the process. I suffered a huge loss and she was sympathetic and beaded with me when I wasn't thinking clearly. I'm glad I got the chance to work with her!
March 15, 2014
Google Public Storage Claudette Jemison
Mark was very polite and informative, loved my overall experience. 👍👍
March 14, 2014
Google Public Storage Savage Gentleman
Mark and Rick was very professional and helpful with assisting me with the proper unit that was needed for my belongings.
March 8, 2014
Google Public Storage Kimerly Childs
mark was awesome! Public storage has great customer service!!!
February 14, 2014
Google Public Storage John Vandivier
I have had experience with storage units before, but this location is a gem! Right price; good location, clean facility, I could go on and on but I am to tired to type that much. I must mention their staff though before I am through. Mark, Nicole, and Rick are some of the most courteous, helpful people I have encountered anywhere with individuals that deal with the public. I sure hope that they are compensated well; for at this location they are the backbone of a well run property. congratulations Public Storage of Roseville MI! I would like to give you 6 stars but 5 is all you allow. Thank you for a pleasant experience