Public Storage Self-Storage Units at 2105 Avon Industrial Drive, Rochester Hills, MI

I am extremely happy with everything about this place! The staff was friendly and helpful yet professional. I like how handy it is to get in and out and how clean they keep the facility. I would highly recommend this facility!

I rented my storage unit five years ago when it was Beyond Self Storage. I was happy with them, no complaints. When Public Storage took over a year or so ago, the place has gone down hill. They do not keep it clean. Look at the elevators when you are there. You would think at least they would be clean, but no, they are disgusting. My rent has almost doubled in the past two years while under Public Storage. It’s just not worth $250 a month for a 10x10 unit. They just lost a customer of five years due to their greed and lack of concern for their facility and customers. I would never intentionally rent from this company and have heard the same from many other people as well.

Perfect service thank you!

Ive been a customer for some time and I absolutely adore Samara! Highly recommend.

Unfortunately, nobody maintains the facility, or the work requests to have things repaired. There are multiple lights in front of unit that do not turn on. Every time I go into my unit, I have to bring flashlights. Update: Still not fixed after 3 weeks.

Michael was amazing and helped us get a great unit!!! I would highly recommend working with him for any of your storage services

Michael was so efficient - we needed a smaller unit and help us seemlessly navigate the process! He was awesome - we love this storage facility as it has covered entry.

Excellent customer service

I have had plenty of negative experiences at public storage before, but Michael of the Avon Industrial Dr Public storage was the most helpful and awesome guy I’ve ever met in a storage facility. He was full of tips and tricks to make the storage experience as smooth as possible. A shame the stars only stop at 5. I’d come back just for him!

Thanks Michael

WARNING! THIS PLACE IS STALKING YOU FOR YOUR STORAGE. They wait for you to be 1 day late on payment and if you have a unit with even 1 nice thing on day 2 they will sell your unit to ONE OF THEIR EMPLOYEES for LESS than you own. Take your stuff. Then charge you the remaining balance. DO NOT USE ANY PUBLIC STORAGE. MICHAEL IS ONE OF THE SMILING SCAMMERS

Michael was great and very helpful!

Bill was very professional and gave me a great deal on my storage unit, he was very detailed in the terms and policy and was very nice.

Michael was excellent in his job. I truly enjoyed working with him. 😊😊😊

Michael's service was outstanding in helping us select the right unit for our needs. He was extremely courteous and professional and I would recommend this site for all of your storage needs!

Michael was good

Rented two spaces when this location was Beyond Self Storage and never had any issues until Public Storage took over the property. BUYER BEWARE - this company will start raising your rent within 4 to 6 months. My rate went up 55% and the place has gone downhill. Constantly had issues with bugs in my unit and the facility is filthy. Bathrooms are gross with no working hand dryers or paper towels. Even though there is an office onsite they keep the doors locked and you can never speak to a manager without having to call the 800 number first. Do yourself a favor and don’t support this business.

Worked with Michael, a few weeks ago and he was very helpful and friendly!

The unit is new and clean. Michael, the manager is very accommodating and answers all of my questions. He offered an alternative bigger storage unit on same price when I lost the smaller unit I reserved . Michael is very pleasant with excellent customer service. !!!!

Beware of this place. Not only do they have the doors locked with lights off 50% of the time raising MAJOR concern for their security, they are CON artists. They will sell your stuff DAY 1 of being late for LESS than what you owed then send you a balance for the remaining money. Them having no one in the office helped make this payment late and i WILL be seeing these para- sights to humanity in court.

Friendly staff and great services. Michael was super friendly and patient while we nitpicked a locker.

Michael made renting a storage unit a super simple task. Thank you so much for your help!!

Just signed up for a storage unit. Michael was very helpful in the process. Answered all questions. Very satisfied.

Michael was very good to work with. I reserved a unit a month ago due to an impending move. I came to town earlier than expected and went to see if I could get into my storage unit. The unit that Michael had reserved was not available because of a problem the tenant. Michael put me in a larger unit at the same price. Very good customer care.

First time using public storage. Michael assisted with everything and provided great service. Would highly recommend using this place.

I have my storage here for a year and Michael the manager made it the best experience I’ve ever had with the storage company. Always clean inside the storage and outside the storage. I moved all the way out to Brownstown but if I needed a storage again I will make the trip all the way back here just for Michael service and clean pest free location👌💯💯

When I came to take stuff out, my belongings in the unit looked like it was tampered with, not sure how? However, I did use the lock they forced me to purchase. When I tried to talk to them about the guy behind the desk, he looked drunk, high, or maybe both. He said sorry 8 times, he also said to me if he knew what happened he would tell me?! Not sure what that meant. Now I'm not sure what am I missing because I don't have time to inventory my stuff. Buy their lock, and lose your stuff! The gate is open often for no reason and the building smells like urine once inside There is rat litter everywhere, but don't bother complaining. If you have a complaint, anyone you talk to will tell you they are the property manager. There is no access on the weekend after 5 pm or all day Sunday. Good luck calling the 800 # They all lie about everything. Their prices are fluid, don't make the trip if you are looking for a good deal. They will get you no matter what. Just expect to pay $50-100 more on the first day. If I had time I would move my stuff out of this dump.

I have been renting units from Public Storage on Avon since last year. The rental process is easy and affordable, and the property is clean. Michael is awesome. He is knowledgeable, patient and polite. The process is quick, simple and I know our items are safe.