Great value. Great location.
Had a great experience at Northville Public Storage today. A special shout out to Nicole who took care of my problem with gaining access to the unit. She was very kind and helpful.
Kim & Kayla were excellent!
Karen and Dan we're extremely helpful and very efficient with supplying information. Will recommend to everyone I know
Karen is outstanding! She is incredibly kind, attentive, and consistently handles every customer with a high level of professionalism. Her ability to create a genuine sense of connection set her apart. Truly, makes you feel like you’re speaking with someone who truly cares.
Awesome people! I was a little hesitant to bother the front desk with my issue, but Nicole was so helpful and understanding, she solved my problems, and made my day! Thank you!
Thanks to Nicole, I got just what I needed. Great customer service!
Karen is the most amazing person i have ever met. She helped me out in a split second. She definitely deserves 100 stars 😆💚
Karen in Northville location provided exemplary service, attention and support to set up my rental unit. She made the process smooth and seamless!!! Jeff
Nicole was very helpful. She took time to show me the unit and help me register.
Karen returned to the store and managed to help resolve the problem -
Great help, Karen!
Karen was amazing her customer service was phenomenal. Highly recommend checking this location out .
I just wanted to give a big shout out to Karen. She went above and beyond multiple times over the last 2 years!! Big Thanks to you Karen!
Had a great experience finding the right storage unit for us. Karen went out of her way to meet us there and help us through choosing the unit to some difficulty logging in and getting access. All set now because of her knowledge and willingness to assist. Thanks!
Karen is great! Convenient location!
Clean, modern, accessible storage. Easy in-out even on second floor. I bought 2 10x10 units for less than half of what I was paying before. Highly recommend.
Karen did a transfer for me. She did an amazing job. She got me in the correct size the 10 x 15 that I should’ve been into with in the beginning.
Samantha really came through great help
Thomas was very helpful 5 Star!!!!
John Smith was super helpful!!
Highly recommended!!!
Karen is absolutely wonderful. Love the customer service and staff at this location, highly recommend!
Great experience with this facility. Nicole helped us alot.
Jude was great to work with. We had this unit for over 2 years while we were working through transition young adults out of the house! This storage unit was easy to access and the property felt safe and clean. Thank you Jude!
Clean, well organized facility at excellent prices. Highly recommend. Am moving stuff from other storage to here to save money and time. Good location for me.
Karen and John provided us with great customer service! Were very helpful, and easy-going!
I strongly recommend this place. Karen helps a lot amid my rental experience.
John and Karen were both very helpful, informative, and friendly. They made the unit-transfer process smooth!
Carren and Heather did a fast job in getting me signed up and into my storage unit
Karen has been very helpful and went above and beyond after her work hours to answer questions. She was determined to help me find a solution to my problem. Thank you Karen!
Karen was awesome helping me out today and look forward to my new storage unit. Thank you!
Gema was amazing to work with! Super friendly and helpful. Really appreciate her great customer service.
The manager,Gema, at location 787 Dohenny was very pleasant and helpful an assistanting me with my unit!!! Thanks❣️
Gems is the absolute best! Amazing job with helping me check in and show me how everything works!!
A shout out to Karen at Public Storage. She provided excellent customer service - answering my questions, resolving an issue I had, and even identifying a few of the packing items I needed to make my move of items into storage that much easier.
Karen was exceptional. I just rented here. Great service.
Karen is the best!!! Her proactive check ins saved me grief and money. It’s kind of funny, I almost kept the smaller unit because it is so easy to use. However, I don’t even need one anymore. If I do, I won’t hesitate to reach out to Karen and team.
I really appreciate Karen, property manager, showing concern about the recent.incidence I had with my storage unit. Everything was resolved in a timely manner. I have no issues and will recommend this storage location to anyone who wants to storage their valuables.
Great people to work with. Nicole is great!
Karen was extremely helpful
Sales Rep Karen was Excellent with Assisting with Everything finding our Uniit and accessing the New Locking on units . I will refer this facility to everyone very clean and well kept.
Gema and Karen were amazing We had a heck of a time setting up my online account, but they came through and save the day. Thank you.
Gema Very Very Very Very Very Helpful wish everyone was that Helpful ☺️
Lawana was extremely helpful even in helping me secure a unit elsewhere and taking the time to help me set up my account when I'm having issues doing it through my app on the phone. Clean facility. Excellent condition
Lawana was very informative. She gave me the grand tour . Very friendly and helpful.
Lawanda was very helpful and friendly! Karen also! Super pleased with my experience and storage unit
10/10 service form Ms.Lawana . She help me get a storage unit and set up my account 🙂↕️
Lawana has been extremely helpful with our moving process. Thank you Lawana!!!!
Gema is the best. Very helpfull and perfect communication. Thank you!
Gems was fantastic I had so many questions and she helped me with everything
Gemma Rocks! She followed up with my internet reservation on a Sunday. They are no even open on Sunday. She made the reservation smooth and easy, I got the online deal, set up payment, and ready to go in a few minutes. I had actually signed up for another place, too. However, Gemma was the first to call and offer service so went with Public Storage. No regrets and love that I can use the app to access my storage.
Place is clean and Karen was very helpful at the desk and at check out. Inside storage very easy to manage
Josh was an excellent host showing me multiple spaces so I could choose, and he explained all charges clearly and I felt confident booking
LaWana was amazing! She went above and beyond to help.Best customer service. Facility is clean, easy to get to.
My husband and I are renting a unit out and so far the experience has been great! Lewana at the front desk was super helpful and showed us multiple units the day of our move in as we had a lot of questions and she took them all in stride and made our move easy. Storage spaces were all very clean and neat.
Clean and convenient location with a helpful staff and flexibility to load your items as you please. I decided to get a public storage space one morning and was able to get into it later that afternoon. LaWana was extremely proactive, knowledgeable, and accommodating as she got me onboarded. What I thought might take a few weeks only took a quick call and visit.
LaWana was absolutely fabulous! She gave me a complete tutorial about how to use the lift and gain access to gates and my unit lock. Very friendly! And superb customer service!! I will use this location again! :)
The Northville location have the bestBest customerservice ever She was very helpful
A wonderful seamless experience. Lawana was so helpful and nice.
Best professional, helpful, accountability, reliable, goes beyond the call! Ms. LA WANA She is GOAT! (Greatest of all times)✔️
I had an amazing experience at Public Storage, all thanks to LaWana. From the very beginning, she was kind, professional, and incredibly patient while explaining all the storage options available. She took the time to answer all my questions with a genuine smile and helped me find the perfect unit for my needs.
The facility is clean, well-maintained, and feels very secure—but what truly sets this place apart is the customer service. LaWana was not only efficient, but also made the whole process smooth, clear, and hassle-free. It’s obvious that she genuinely cares about helping customers and enjoys what she does.
Thank you, LaWana, for your outstanding attitude and for making this such a positive experience! I highly recommend this Public Storage location to anyone looking for top-notch service and exceptional customer care.
Sydnie and Karen were fantastic help and bright and friendly. Robust security system and fair rate.
Very good customer service, very helpful. LaWana is the store manager.
Nice and clean facility. I like the modernity and the ability to unlock with your phone. Also very reasonable pricing. Karen was helpful, informative, and fun. She showed me around, all with a smile on her face. Kudos to her and your team. Thank you!
Got a storage today. La Wanna helped me through the whole process. She was extremely courteous and patient. Walked me through the whole facility and unit access process. Had also helped me choose a unit for my storage needs. Thanks La Wamna.
Very detaile instructions and both Luwana and Gema were very helpful and sweet
Listen when I say this The customer service that is needed in a lot of places it was spectacular I had a bad day very over whelming but the service that Lawana gave was superb she went over and beyond to help from having to walk up those steps to help me with my unit to helping me with the app no complaints just pure satisfaction to help her customers I highly recommend this place for storage..
Recently utilized this facility for a couple of months in between moving and it was a great experience from start to finish, from the efficiency or reserving a unit online, to downloading & accessing the facility through the user friendly app, the extremely clean and well maintained space, finally working with Lawana to vacate the space seamlessly. She went above and beyond to assist me, truly appreciate it & will return or refer others in the future!!
LaWana was very helpful i highly recommend going to there
This place is nice, climate controlled, clean, well lit, good location, app-controlled entry and locks… but LaWana puts it over the top. She is super friendly and accommodating.. even brought us waters when she saw us sweating hauling around all our stuff. LaWana is why we’ll stay at Public Storage.
My brother and I came in late on Sunday, less than an hour before closing. LaWana was still available to help us order a storage unit and took the time to walk us around and demonstrate how everything worked. She also made sure our information was correctly entered into the system. We needed the storage while dealing with difficult matters and LaWana made the experience trouble-free.
Gema in northville is amazing!! So helpful this place is beautiful!!!
We came again to drop things off and nancy helped us!! These are amazing ladies !
Karen is incredible to work with here. She is professional, knowledgeable and always willing to assist clients. Outstanding!
Gema was wonderful and really helpful with all the process. Amazing service.
Great location, Gema is the best in the biz! I had many questions and she was friendly and knowledgable. She helped me find the perfect unit to suit my needs and even helped me navigate the phone app. Highly recommend this location and agent!
Great new CLEAN location!! Gema was very helpful with another female employee (I didn’t catch her name- sorry!)
Highly recommend this place!
Thumbs up to Lowana for her amazing help in facilitating my rental !!
Gema was great made sign up really easy
Gema was AMAZING! Give her a raise!
Gema is an absolute Gem to deal with she has outstanding customer service and will set up your storage and fees very quickly and efficiently. Provided swift service and excellent communication after dealing with a generic call center call. Highly recommend that you call into Northville and request her for any time of your needs she’s seasoned and happy to do her job.
Gema has been amazing! Such a clean place and well taken care of.
LaWana is a great manager , very polite , friendly and most important very knowledgeable. Great help.
I had the best experience at the Northville Public Storage. Lawnda was amazing. She was so kind, so patient, and so very helpful and welcoming. She took her time in a very calm and friendly manner. She delivered excellent customer service.
I also had Karen help me when Lawanda was not there. Karen also was kind, patient and very friendly and very helpful.
These women made one of many things needed to be done, a pleasure during a very stressful moving situation for me.
I highly recommend this Northville Public Storage because of the wonderful people who work there, Lawndale and Karen!!
Samantha deserves 6 stars and could not be more helpful
We got a good service from Gema. She is 5 star.
Gema helped me significantly today.
She deserves 5 stars!
Gema is amazing she helped me get what I needed! Thanks!
The facility is clean and secure.
Un lugar muy limpio bien seguro siempre ahí alguien dispuesto ayudarte te mantiene informado todo el tiempo muchas gracias a todos
Very excited to be spending more time here soon and moving my belongings into such a nice building! Amy was very kind and helpful!
Facility was very clean, and the signup was a very quick and seamless! Amy was a sweetheart. Very thorough and helpful during the whole process!
Easy process and Colleen was very helpful and kind.
Brand new, super clean, and a super easy process. Colleen at the desk was very friendly, helpful, and definitely knew her stuff.
Brand new storage facility! They have a lot of different unit options and everything is so new and nice. Staff is really friendly. Signing up and moving in was a breeze. Highly recommended!
New clean storage facility. The staff was very helpful - quickly walked us through the paperwork needed.