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Public Storage Self-Storage Units at 12900 Newburgh Road, Livonia, MI
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 54/mo
Small 5'x5'- ground floor
- inside unit, swing door
$ 54 /mo $ 59Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 55/moSmall 5'x5'- ground floor
- inside unit, rollup door
- near door or elevator
$ 55 /mo $ 59Best Price Label+ one-time $29 admin fee1 unit left! -
7.5'x10'Online only price$ 69/mo
Medium 7.5'x10'- ground floor
- inside unit, rollup door
- near door or elevator
$ 69 /mo $ 99Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 70/mo
Small 5'x10'- ground floor
- inside unit, swing door
$ 70 /mo $ 76Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 76/mo
Medium 10'x10'- ground floor
- inside unit, swing door
$ 76 /mo $ 108Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 107/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 107 /mo $ 153Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 130/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 130 /mo $ 136Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 211/moLarge 10'x30'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 211 /mo $ 266Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Livonia
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At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 350)
Gema is amazing! Walked in today, checked out my storage unit, and got my storage unit same day. She answered all my questions and made the process so easy and fast.
The front desk woman was very kind.
Great people especially Tiera. Very helpful
The woman name Savanna was very professional, she walked out in that hot sun to make sure I find the right union. What a pleasure to know her. If you give 5 x 25 stars I would have gave them all to her. She did everything with a smile. She was very understanding of my needs, she took her time to make sure I was satisfied. I truly thank her for her kindness towards me. I highly recommend her. Thanks for making my experience easy to deal with. Thank you Savanna you Rock!
☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆
Great team and staff!!
Amy did such a great job handling business
Great service with Amy and Tiara! It was Tiaras 1st day, so let's say good luck to her, and she was engaging, asking questions, and watching what Amy was doing. All good signs and qualities of a solid employee. Keep it up, and then you ladies!
Horrible place. My items molded and had to be thrown out after wasting $102 dollars a month for a year!
Gems!! And Rachel helped me out a lot even when I was lost!! Patience and wisdom they’re great!!
More than helpful walked the extra mile Gema should be at every location. I don’t know how the company would operate without her.
Agree with Tracy Knight's review. Just look at the pics posted- the seals are gone!
I went in to the office and asked why all of the nice, new paint, unit decals, etc. but no NEW SEALS on the bottoms of the roll up doors! I haven't gotten a response yet and I asked to be called.
Just looking online at the prices and a bigger unit is offered for over $100 cheaper than what I am paying per month. Have been storing here for 3 years now and something needs to and will change.
Update: I moved my stuff out. I found a better place with a larger area at a cheaper price! No one from public storage ever attempted to repair the seal that was missing/worn out from the unit door or the light that didn't work. Very poor customer service! Not only that, but all of my belongings were covered in a dusty muck from the elements coming in from under the door.
She was very kind and even walked with me in the heat to help navigate to the warehouse. I was able to perfectly understand how to use the automated warehouse, and I am very grateful.
Great!
Ms. Amy, has professional knowledge about what size unit we need. She patiently, help me out with the app.So I was able to use the app to get in and out of the gate. I would definitely recommend public storage in Livonia.
Ms. AMY HAS BEEN THE BEST HELP TODAY. KNOW EXACTLY WHAT I NEEDED AND WORKED WITH ME UNTIL I WAS SATISFIED.
Today we secured our storage space with a knowledgeable and professional individual by the name of Amy. Everything went as smoothly as expected and then some.
Clean and dry.
Will advertise a cheap price online, will then wait about 6 months so you can comfortably move all your stuff inside, will raise the price slightly, then again will raise the price, then a 3rd time raise the price after a full year has passed. Scummy business practice. They wait until you have too many things in your unit to start raising their prices again and again and so you don’t feel motivated to move all your things out.
Gema stopped her lunch to help us with a huge problem. She resolved the issue and we greatly feel that she went out of her way. Smiles.
Gema was excellent and went above and beyond to help assist me. I will highly recommend her services to anyone!
First time customer here, and Rachel is just amazing. Very helpful and respectful. Just because of Rachel's assistance I will definitely be telling my friends about them. Thank you Rachel
Karen gave me great service thanks so much hope u get a raise your smile deserves it
The entire place is clean and organized. The staff is friendly, knowledgeable and available. Exceeded my expectations of what a storage facility would be. Glad I chose Public.
I’ve been using a space at this location for a little over a year now… Rachel is the most efficient location manager I’ve dealt with. She’s super nice, she lets me know what’s going on with my space in real time and she helps me when I need it. Definitely top tier
Rachel was amazing at the Livonia location! Even fit me in right before closing!
Rachael was amazing Thank you
Gema was very helpful. The experience was extremely quick and easy thanks to her.
Manager was professional rented another unit today, the staff keeps the place clean and very nice.
Amy at the front desk was wonderful. She was very helpful in addressing a mixup with my unit.
Mary was very helpful and nice.
The young lady who helped me was very nice and informative.
It's been a year, Aug. 12, 2023, since I opened an account with Public Storage, 12900 Newburg, Livonia. To this day, June 11, 2024, I still remember the kindness of Amy. She was truly helpful. Being a first-time user of a storage I was lost and asked many questions and Amy didn't look the least annoyed. She continued to assist me and even volunteered to get me a flat bed, didn't know was free of charge. There are just people like Amy who takes their job to heart. ❤
Both Amy and Mary went above and beyond for me. From finding the right size unit to pricing layout. Great customer service goes a long way. If I could give 10 stars I would.
Will never use these ppl again, they never on site and if your late they add a hefty fee on and they will auction your things off so fast, this company all about the interest of their company and not there customers, everything they do is an inconvenience to the customer, I have use several storage places from Michigan to new york and this company is the worst! Think twice before using these people.
Office closed, why asking people to come if you are not able to show up.
Very disgusting.
Great customer service.
Amy was
Very helpful and polite
I have rented a space from this storage unit for the last few years and Amy the property manager has been nothing but AMAZING. She is very helpful, friendly and addresses each concern with care.
your stuff is safer outside
Dion was great. He explained to me the procedure. Very professional.
Amy and Cody were very helpful. They made everything easy for us as first timers.
I went to my storage unit today to get a few items and was thoroughly disappointed because the company decided to do some renovations to the building of which left everything in my unit covered in dirt & debris. They had sent an email that they were going to paint on August 1st I believe. I had called about a week prior to confirm they still had tarps & other supplies to cover my items per the email. The employee on the phone stated they had already completed the project. I wish they would have let me know they were going to do it earlier than stated because now everything in my unit is filthy. I wish someone would contact me about this because I find a big inconvenience that I am moving in a few weeks and everything is dirty. To add insult to injury they jacked the rate up to 185 from 145. I'm not happy with this at all.
I have a unit I share with my mother. Livonia location on Newburgh. Our issue started more than 2 months ago when we notified the property manager that our unit door was broken. We were finally able to leave a key two weeks later (mid-July) and now it is mid-September and our door still isn’t fixed. All we keep hearing is the vendor is behind. We’ve used this property multiple times, never again. We just want to get to our belongings. We have called multiple times, supposed messages sent to upper management with no response. Even the district manger, Wayne, stopped replying after being asked twice over weeks if there was a status update. I’m so disappointed to be going through this. This has been so frustrating and to hear that someone will be in contact, and to not hear anything is so disheartening. How sad another company is only seeing $$$ with no customer service. It’s like they’re holding our stuff hostage 😔 I would not recommend this property or Public Storage to anyone again.
Excellent service Amy and Barbara is the best
I was happy with space and location but the high price jump after only being there a couple months was hard to swallow especially without warning. I pulled everything out. Sad as it was convenient and close but the price drove us out!!
Ms Amy is always friendly & helpful. Excellent public service! 😎
Amy was a great help! She is very friendly and made the process easy!
DO NOT RENT HERE! I moved into this storage from Tennessee only visiting my unit twice within 8 months the day I moved out I found that over $3,000 worth of my personal belongings were stolen by the employees of this property! Only to file a claim and be denied. Sedgwick insurance is a joke this property hires thieves. My lock was cut off by the property manager and public storage place their own lock on my unit only after stealing all of my valuable. Property when I approached him about my items the day I moved out she did not want to listen and told me to file an insurance claim where are the claim is now deny this place is a joke! Save the headache and if you value your belongings, do not rent storage space at this particular property again unless you want everything, stolen by a bunch of low life criminals
I set up a reservation to complete in the office in two days. I was called and confirmed the time on the day before. I went to the appointment to find that it was closed and no one was there to help me. I took my business elsewhere.
Really easy to use. Keena and Amy were helpful.
Amy was amazing!!!
Amy was very helpful for move-in. Mt account was properly set up online and she got that set!
Amy was awesome! She could not have been more helpful and knowledgeable. She explained the whole thing with the patience of a a saint and helped us locate our unit.
I’m a senior and didn’t know what to do.
She went out of her way to help . I was so impressed with that . Amy is awesome !
Amy provided me a very fast and quick service plus she was very professional as well.
Thank you for the help Amy
Amy was very pleasant and helpful
Amy was absolutely wonderful to work with. Thank you for your help😁
Amy was very helpful, friendly, and informative. She showed me the unit before booking and got me in and out with the whole process in a timely fashion.
I got my first storage unit ever today with the help of Amy , and Chris . They were both amazing and very helpful! I highly recommend using either facilities , on Newburgh rd or Plymouth rd in Livonia!
Thanks to Amy for efficient assistance moving units. Couldn't be much easier.
Amy was great. Very friendly. So helpful.
Amy has been such a pleasure, making my move so much less stressful! Kind, informative, and great pricing!
Amy is amazing and very helpful and patient. We really appreciate her customer service.
Amy was so sweet and kind!!
We were moving out. No complaints about services
Amy and Karen were exceptional! Everything was explained and when we needed another unit last minute, one was found. When that one was not exactly what we wanted, Karen was very understanding and patient and changed it for us. With all the stress of moving a household, their friendly and efficient customer service is so appreciated!
Wonderful attendants with great attitudes!!!
Nice location. Clean units. People in office very helpful. Helped today by Amy and Marlene.
I placed my reservation online, which was a very easy process itself, but when I arrived on site I realized how much I underestimated the size of the unit needed. I forget the two ladies names behind the counter but one was training the other and they were very helpful in assisting me with an upgrade in unit sizes. The area is clean and the tenants or other renters that were on site were very friendly!
The Ladies working at this location, Amy and Julie were great. So helpful, walked me through everything.
My experience was awesome and Amy was very helpful
Great experience!! Amy was extremely knowledgeable and helpful and she made the process easy.
Amy is awesome and very knowledgeable. She is always ready to answer my questions and assist in anyway she can.
Amy very helpful! Very easy to get unit rented and moved in quick! No frills!
First time visiting. Amy was so helpful and made this a great experience! I would recommend to anyone in the area.
Amy was absolutely wonderful! We were in a bind and ended up needing more space when our stuff arrived and she was able to provide an additional unit right away! So thankful for her and the service she provided! Thank you Amy!!!
Amy was super helpful today with helping us get out first storage unit .
I went in to get a unit and Sarah was amazing. Very friendly and informative. I appreciated her assistance!
Amy did a fantastic, even in the rain she helped and provided excellent service!! Thank you
Nice and friendly will recommend others Amy was very friendly I'm was pleased
Very nice lady and very helpful
We had a lot of help from a lady named Amy she was really nice and super helpful into getting us what we needed for a good price, thank you
I have been dealing with them for 1 year Newburgh rd I give her Ms Amy 👍👍👍
Its very nice and clean. Amy was very helpful.
The Manager Amy is great!!! Great customer service!!!
I was late coming in and rushed through my errands and then Amy waited on me. Her smiling face and willingness to help me was appreciated. Thank you Public Storage for hiring her. She was wonderful.
I usually pay frequency at this office and every time I do Amy is always helpful, courteous, and patience. She does an exceptional job.
Keep up the Great work Amy as a customer for more than 4 yrs I appreciate your dedication to Public storage.
Manager Amy is always very helpful. We highly recommend this facility to friends and family!
Got a call from Amy who let me know my rate had decreased. What a nice surprise! Have been happy with my storage for the last 5 years I’ve been there. Thanks Amy!
Amy is nice and helpful.
Amy did a great job in helping us save some money! Appreciate the help and quality service!
Amy was very nice and professional and she helped me out with my bill.
I have been totally pleased with my experience at this location. And, the manager there, Amy, has always been of great assistance when needed. Keep up the first class effort. And Thanks. Ron
I want to thank Amy for her excellent customer service.
Amy was a big help, very knowledgeable, very pleasant. She tried to find the best fit for me instead of selling anything. I appreciate it.
Amy was so helpful and knowledgeable!! Great service! Thank you for all your help !