David and Ryan are doing an outstanding job here at Ferndale.
David was wonderful. Thank you
David is a great guy at Ferndale
David, David, David! He has helped beyond measure! Always there Alway getting it done! Thank you
David and Ryan are doing am outstanding job here at ferndale
David always gives excellent service
david was very helpful and 10 out of 10 customers service
Best customer service here from David
It was a simple process to reserve my unit online. I went to move in on a Sunday when it was raining. I really appreciated the drive through building so we did not have to unload the truck in the rain. The vehicle corridor is 2 lanes and plenty wide to drive a full size moving truck through easily. The app to open the entrance and exit doors worked great and meant I didn't have to get out of the vehicle or stretch out a window to put the code into the key pad. I did receive a code for the keypad as well. There are multiple freight elevators and there were carts available to help move items, which made unloading and taking items to the 3rd floor very efficient. When moving items into the unit on the top floor, we did discover a leak into the unit. We were able to store things off the ground and out of the line of the drip so we went ahead and put our stuff in the unit. Since it was Sunday evening, I couldn't call to get a new unit at that moment. I called on Tuesday and spoke with David. He was very nice, polite, and professional and he immediately assisted in making a plan to transfer me to a different unit on Wednesday. David asked that I arrive by 5, and when I let him know it would be difficult for me to do so but would do my best, he just asked that I give the office a call when I was on my way, and someone would be there to assist. I did call the office a couple times on my way on Wednesday but it went to voice-mail. I was concerned no one would be present to assist me, but as I pulled into the parking lot, Ryan called me back and apologized for not being able to pick up because he was assisting other customers. David had informed him of the situation and he was able to quickly handle the paperwork to transfer units. He went up to the original unit with me to inspect the leak and then walked me to the new unit. He was also very polite and professional.
The presence of the leak was a little frustrating, but all in all, I am very happy with my experience with this Public Storage location thus far and would recommend them to anyone.
Property manager is super helpful and professional. Building and units are clean.
David was very nice. Thank you 😎
Wonderful customer service from David.
David helped me out more than I could’ve asked him too
Excellent service. Visited 8/21 to update contracts. I was given information to save ME money. I followed through and upgraded and my stress level reduced completely on what to do with school supplies that cannot be stored at school. Thank you Thank you
Very friendly and great service!
David was nice and helpful I recommend this place thank you
David and Ryan are truly outstanding
Ryan David is Awesome!!!!
Love the service! The office staff is always professional and efficient.
Always an awesome experience when going to my storage. David always greets me and lets me know he’s available if I have any questions about my storage.
David was awesome gave amazing service great customer service
One the best customer service I ever received David was the best
Very clean very friendly very helpful
Two guys David and Ryan really cool and down to earth
David is the best all around he is very helpful
David was absolutely incredible he made the hole finding the right storage space super easy, even when I was a little overwhelmed he helped me keep calm and worked through the process with me. So thankful for people like him, but great location and great guy keep it up 👍
David and Ryan were great and very helpful!
Service is great facilities were clean. Highly recommended David is wonderful
Really great customer service here. Kind, helpful and responsive. The facilities are also clean and well maintained. The gated access so you can load and unload out of the weather is also a huge bonus. David is a treasure and I hope Public Storage knows it!
David and Ryan are the best here at Ferndale
I walked into this place super confused… then I walk out of the storage with a new found clarity. Thank you so much for the staff here. Great service 😊😊
Very great experience at this facility. David was very kind, guiding me throughout the process of finding a unit. Great service overall!!!
Amazing service, will absolutely recommend this place to all my friends! David was so kind and helpful. 10/10 would recommend!
David was amazing really appreciate it, Fantastic place and staff. Loved it 10/10 must go again
Wonderful service! Employees very helpful! Love it here
David and Ryan are the best
David made my experience at Public Storage quick and easy. He was friendly, professional, and went above and beyond to answer my questions. Great customer service is hard to find these days, and David definitely delivered. Highly recommend this location!
Ryan and David are the best team together.
I truly appreciate all your help guys. Thank you! I recommend public storage in Ferndale to everyone I know. Clean facility, convenient carts for help when moving, and awesome customer service in the building. If you are looking for a safe space from things of your old place this is the place to go!
David is The BEST! He’s always helping me out
David is an amazing person and extremely helpful
David and Ryan gives great customer service at this location.
Ryan and David are wonderful.
David is the BEST!! Thank you!
This storage unit is easy to access and safe to store your valuables in. David is very helpful! The best storage unit I’ve had
Great location staff is excellent.
Ryan and David are very helpful
Ryan and David was awesome great customer service
Outstanding customer service here at ferndale for Ryan and David
The staff was wonderful. Would highly recommend this location. Outstanding customer service we 👏👏👏👏
David gives outstanding customer service 👏
Love the staff has always been professional and always clean
David and Ryan were great!
Wonderful location David is the best ever.
Very courteous and understanding. Wants to help you 👍😃
Tomara and David are wonderful
Five Stars. Best of the Best. You heard it here first. Believe the hype. Go get ‘em.
David is wonderful and very professional. Exceptional customer service, and all the other staff are equally as good.
David and Ryan are the here at ferndale
David and Ryan have great customer service.
Dave and Ryan anre extremely helpful and showed excellent customer service. They are friendly and knowledgeable all things storage!
David and Ryan are wondering
I have had the greatest experience using this facility. Thanks to David with his great customer service. Whenever he is on vacation the excellent customer service is still applied. Thanks
David and Ryan really know there business, you can trust them A+.
ryan and david were great to work with. safe secure experience.
Awesome representation and service
Wonderful customer service here from David and Ryan and Tomara
Very good experience. Ryan, David, and Tamira did a great job showing me all the different size units and locations and gave me a good price to boot. Can't wait to start moving my storage in.
I worked with David & he was fantastic!!! He helped me to choose the best packaging items needed for my move!!! Thanks again!!!
David is the best. Always available
Wonderful person here at Ferndale
David was exceptional. I love the service
David is a excellent peraon andvery caring pleasant nice people made me comfortable
David was an absolute pleasure to work with I will definitely do business with them again I wish all storage facilities were as nice as he was
David was very nice and understanding at the i storage in ferndale
Nice dude helped us all the way through
David and Ryan have been absolutely WONDERFUL from start to finish.
Dave could not have made the purchasing of the storage unit go any smoother. He was also kind enough to show me where my unit is and went above and beyond to answer my questions. Dave deserves a raise and all the PTO he could ask for!!
David, the property manager is very helpful. The process to rent a space was easy and all my questions were answered. I am very happy with this facility.
David gave Great direction, customer service and easy onboarding. Made sure I had everything!
I went directly to the facility. The attendant was pleasant and took the time to show me the unit.The process was painless. So far so good!
Best storage facility, and customer service!!!
David and Ryan are the best at Ferndale
Great customer service!!!
I recommend this company for everyone i meet!!!
amazing service david is so sweet and helpful
Exceptional customer service!! From David
Very professional staff here. My things are safe here. Access is simple and convenient. My space is nice size and clean. I will always choose this place, I recommended istorage to all my family and friends!
David is amazing very nice facility I will definitely be back!! Two thumbs up
Nice place to store goods and david is great
David and Ryan are the best at this location
David was great text me every time my was account was do and helped me move out. Love the Ferndale team.
David amd Ryan profiles outstanding customer service.
Went to I storage and will only store with them now! Great customer service from the staff. Great service from Dave and Ryan!!
Enjoyed the hospitality and the good service
⭐⭐⭐⭐⭐
David and Ryan, the Office Manager, provided outstanding customer service from start to finish. They were both knowledgeable, professional, and incredibly helpful throughout the entire process. They took the time to answer our questions and made everything easy and stress-free. On behalf of Starone, we truly appreciate David, Ryan, and the entire iStorage staff for their excellent support. We look forward to working with them again. Highly recommended!
David is very helpful and professional, I really appreciate his help and un
I have had a storage unit here for over 6 years now. The team are the most helpful and you will find anywhere. David has taken care of me with all my questions and changing needs over time, he’s the best! The facility is very well maintained, clean and easy to access, as well as very secure. All my friends use it for their storage too. I cannot recommend it highly enough! Thanks again for everything David.
David and Ryan were such a help to me during my visit. Everything was so organized and well communicated. Great service.
David and Ryan are great!
David and Ryan are great!!! So professional and knowledgeable. Thanks for your help!!!! 10/10 recommend!!!
David & Ryan really helped us out!!!
The staff is always very helpful and understanding . David and Ryan are the best
David & Ryan have exceptional customer service & go the extra mile to help their customers with whatever you need.
Wonderful customer service
Your service is exceptional thanks
Incredibly easy, efficient and helpful experience renting a storage unit relatively last minute. David provided detail and thorough outreach after booking to be sure I knew everything I needed to enter and answered all of my questions quickly throughout my rental period. Thank you!
Great customer service, really clean, very safe. 10/10 would recommend
David was nice was the greatest ever man !!!
Great service from David and Ryan.
Customer service is wonderful.. The staff is very efficient and always go beyond what is expected. facilities are very clean and secure. Would highly recommend.
I’m very happy and have to just say that the manager by the name of David Mays throughout the many many years of me moving from one state to another and then back to Michigan, has been so very professional. Such a wonderful person and so grateful to have him as team leader for the facility. 👏👏👏👏👏👏👏 -Monica Owens
Upgraded my unit. David is amazing! Great customer service!
I had a unique situation, and it was handled professionally and patiently. Highly and Strongly recommend 🫡
Definitely the best I Storage I’ve ever been to…I appreciate David and the staff
Ryan and Dave were so nice!
David and Ryan are the best ever
David was so friendly and helped me find the perfect unit! When I had an issue with my missing key, they were able to help me with a lock cut and lock replacement. Highly recommend!
Clean Facility, Great customer service. David is always willing to help his customers out.
Great customer service. Very enthusiastic to help me as a brand customer!!!
Great exerience checking in with David! He’s amazing!
Warm friendly atmosphere and Terrance was quite thorough in the onboarding process.
I came into the Ferndale office and I first noticed how clean it was, and the Customer Service Top knotch,I give special Thanks to Mr. David for helping me...Thanks again!
Second time using NSA and David has truly been amazing! I had last minute needs and they were on top of everything!
Ryan and Dave were amazingly helpful throughout the whole process of helping me choose the best storage size once I got there and at the best price. Ryan even went out of his way to ensure my items were brought to the storage space. I totally recommend iStorage for these guys alone. They did say there were some new owners and hopefully, they won't raise prices because I'd hate to have to find a new place.
Dave is such an amazing human being! He is very pleasant .. personable and professional!!! Very clean and well lit property!
David was phenomenal an And Ryan was phenomenal also great people person.
Love their attitude
Dave’s service was excellent and very friendly
David and Ryan are wonderful and they are the best ever.
David was very nice! Recommend him all the time!
David and Ryan are very good
Ryan was awesome. Highly recommend this facility. Great customer service.
David and Ryan was absolutely wonderful and have great team work.
David was fantastic, very personable and straightforward with the storage rental.
Ryan and David where very helpful so I could get moving in a timely fashion
Ryan a d David are fantastic!!! They helped me move out swiftly and quickly!
Ryan and David were fantastic. I even had my two year old daughter with me and they kept her fed and entertained as well❤️
Ryan and David are very nice to me 😊
I have used this location for years off & on, as needed for my business. Great location, convenient, and clean.
I have been a customer for 10 years, I recently met Ryan and his customer service was beyond my expectations. Will tell others they should rent here in Ferndale location.
Ryan was friendly and bery helpful
Ryan is awesome. Great service very attentive.
Terence and David are still the best.
Ryan and David are great. Always helpful and personable. Facility well kept
Every experience is the same! Full of Awesomeness! These guys work hard and treat you like family!
Great store love the customer service overall review 100
David is amazing, he is always smiling and willing to go the extra mile to help customers.
The customer service was great. I recommend
David a d Ryan give the best customer service.
Dave and Ryan at iStorage Ferndale are fantastic!! They are always professional, knowledgeable and kind. You don't see great service like theirs too often anymore.
David was very helpful and customer oriented!
David and Ryan are the best! We love their service.
David and Ryan are the best in the business and every day i come in its always a blast to speak with him.
Extremely excellent service, first experience with storage unit and it was tailor made and made the whole process easy and stress free! Great guys with character!
David and Ryan are Great!!! So helpful and knowledgeable truly appreciated!!
Ryan and David are top notch here!!
David and Ryan are the best. They are iwonderful. MAKE SURE YOU KEEP them here at Ferndale.
Honestly blown away. One of the best customer service experiences I’ve ever had. David walked me through the entire building, was a big help and wasnt pushy one bit. Great facility too. Very empressed
Great customer service here at Ferndale David and Ryan are the best
Dave rules!! He got me in and out in no time and is an excellent communicator.
Have rented from this location on and off since 2007. David and the staff have always been fantastic and go above and beyond for customers.
Great customer, David is an amazing guy.
David was great when i visited great customer service
Place is awesome been using it for years. Clean and dry. Staff is very helpful
David is the best associate of the company.
Excellent customer service and professional Service. David was great!
best customer service ever:)
Great service year after year! Awesome service.
Best in the business love this place.
Great service and friendly people from David
Wonderful, kind, friendly and great service from David!
David was nice & very helpful
My experience with David has been nothing short of amazing. He is alway so pleasant and helpful with any questions or concern. He returned my calls with the utmost urgency and always puts my mind at ease. I can’t thank him enough for his generosity and great customer service.
The Customer Service is Excellent They Always Have Time To Help You Out I Love The Location It’s One Cleanest Places I’ve Ever Been Or Seen Before They Believe In Great Customer Service Experiences I Wish That Everyone Could Have The Service
outstanding service job Davvd was outstanding
Very nice and clean storage, David was very helpful.
Great Customer Service, David is the best!
David really nice and helpful
David is a wonderful and helpful person! He the best
David was amazing and very helpful. SOMEONE GIVE HIM A RAISE
Quick and easy! Great service and great location. This experience was painless and David was the biggest help!
He is very pleasant I am very appreciative of all my requests 🙏
I Thank you for your Great Customer service Hospitality and Togetherness. This is my second time with my storage and it’s been amazing. Thank you guys
IStorage provides excellent customer service. David, in particular is always kind, patient, and helpful as he exercises stellar customer service.
Great service, David is an angel
Outstanding service at this location Dave is the best please 🙏 keep him
My David helped me out, I really appreciate you
IStorage off Woodward was very clean and nice storage facility Mr. David is a wonderful person very nice, respectful, an enjoyable person to deal with i will definitely be back.
Great friendly staff, clean facility and nice environment overall
What a good experience professional and friendly
David was absolutely amazing! He was very kind and helpful, and made sure my movers and I were informed. The facility was very comprehensive and low stress! Would definitely recommend :)