Simone was very helpful.I'm glad she was there to help me out
Property manager was so kind
Samara goes above and beyond! Super kind and very helpful! Would recommend anyone to rent from this place!
I really appreciate the property manager for helping out today she was very nice easy going and very helpful.
John was incredibly helpful, informative and easy to work with. Made the whole process quick and stress free.
It's not very often that you meet a customer representative who enjoys what they do. Cathy demonstrated to me that she cared about our experience. She appeared to be genuinely concerned that we might be having a difficult time, although we never discussed it. She was kind and very professional from her first greeting. Very informative and outcomes were better than we expected. She is an asset to this company. Very nice and friendly.
The manager at this facility was very helpful.
So helpful they both deserve a big raise.
Beats the heck out of u-haul storage.
Ron was very helpful. Went the extra mile.
Thanks to John in Auburn Hills Lapeer branch for assisting me and my family with the moving and upgrading where he made it very quick and simple. He was very friendly and welcoming.
Highly highly recommend this place ! John is so friendly and helpful. Getting my unit was quick and painless , unit was perfect. Would definitely be back!!!
Great experience using Public Storage on Lapeer Rd for past 4 months!! We were done with our move yesterday and Ron at Public Storage was tremendous in helping us wrap up our use of the unit and close out our rental. Thanks so much!!
Hi!!
My see is was awesome
He was a life saver! Very courtesy and helped me out tremendously! Thank you!!!
Very pleased with this location, Nicole was very patient and helpful with both me and my wife.
Nicole the department manager went above above and beyond to get me situated with the best unit for me
Have had great experience with the staff at the storage and the agents on the call. The storage is clean and nicely kept.
Recently rented a unit. Had some technical bugs but thankfully Ron was there to help me. He was extremely kind, and resolved my issue with tact and professional attitude, something you do not find these days.
We have been happy with our locker. Everything was waiting for us when we got there!!
Marisa was the best she is very nice.
Marissa is the site manager here, and she’s provided me exceptional service since I’ve been a customer. She’s always very polite, and very helpful. Not to mention I was late on my payments, and she was able to work with me so that I don’t lose out on my storage unit. Units are clean and temperature controlled. Very pleasant experience. I recommend!
Marisa is exceptional. She is always there, always pleasant, always helpful. She deserves 12 stars. Thank you Marisa.
I’m in the process of moving and needed a space to hold my things under I got my place. Marisa was very patient with me and understanding of the time frame I needed and gave me all the information I needed for the space. She showed me spaces and we picked the right space to hold my things. She was very kind and sweet, I highly recommend this public storage to go too!
Marisa was very friendly, polite and easy to talk. She was patient and helped me pick out the right storage unit for me, i was very happy with the service. And I will refer family and friends your way. Thank you 🙏 ☺️
The service was amazing! Marisa is very helpful. Every-Time I meet her she knows what to do and always with positive attitude! She does a wonderful job!
Easy access! Ppl were cool!
Had a storage unit here for many years until recently, since we live out of state. Marissa in the office was especially helpful. Would recommend!
Well I want to say there is 2 lady's that are great at this location,Marisa and Nicole, They deserve 10 plus so nice and helpful,!!
Upon arriving on a super-frigid Saturday in early February, the bay door was frozen solid to the ground. The staff member was actually on her way out (the office was closed) and I ran over to her car as she was warming it up. She immediately went and got a shovel and followed us to the unit. When that wasn't working, she went back and got ice melt/salt. We got in!! Excellent service. Great attitude.
Visiting this facility I met Marisa who was very knowledgeable of her job. She polite always smiling through her mask and so very helpful. Please give her a raise in her pay. Thank you
Marisa and Nicole was very professional and helpful as well as polite. I highly recommend this location because of how helpful they were.
Ease of access to facility with gated security. For long term customers. Hope corporate would take into consideration of offering lower rates and locking in those terms for the duration of the rental."
Associate provided great customer service
Yes the service representative I talked to mrs.Nicole was so helpful when I came into the business she was respectful and caring to help me out picking the right storage space for my stuff
Marisa and Nicole has very great customer and answered all questions needed about renting a unit I look forward to using the services in the near future