Some of Our Top-Tier
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Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
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Public Storage Self-Storage Units at 6704 Ritchie Hwy, Glen Burnie, MD
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 23/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 23 /mo $ 28Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 30/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- locker
$ 30 /mo $ 35Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x10'Online only price$ 60/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 60 /mo $ 74Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 62/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 62 /mo $ 76Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 98/moMedium 7.5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 98 /mo $ 105Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 189/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 189 /mo $ 198Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 194/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 194 /mo $ 219Best Price Label+ one-time $29 admin fee
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7.5'x15'Online only price$ 207/mo
Medium 7.5'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 207 /mo $ 217Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 209/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 209 /mo $ 219Best Price Label+ one-time $29 admin fee
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7.5'x15'Online only price$ 220/mo
Medium 7.5'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 220 /mo $ 231Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 255/moLarge 10'x30'- elevator access
- climate controlled
- inside unit, rollup door
$ 255 /mo $ 324Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 262/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 262 /mo $ 275Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 272/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 272 /mo $ 307Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 321/mo
Large 10'x30'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 321 /mo $ 408Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
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At Public Storage, You'll Always Find...
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Reviews ( 528)
I spoke to Jessica this morning with questions I had about our rental unit, and, I have to say she was the most delightful customer service professional I have spoken to in a very long time. It is very hard to find good people like Jessica nowadays in that field of work. Thank you for treating me so well.
Jessica did amazing! She helped us so much. Thank you!
Jessica did a great job. Thank you Jessica!
I cannot say enough good things about Jessica and the outstanding service she provided during our time at the storage facility. She was incredibly kind, patient, and went above and beyond to help us when we faced an unexpected situation. Her professionalism and genuine care made what could have been a very stressful experience so much easier to handle. Jessica made us feel heard, supported, and truly cared for every step of the way. You can tell she takes pride in making sure her customers are taken care of. We are so grateful for everything she did for us; she is truly a gem!
Jessica G. Friendly and very helpful
Jessica G made this a fluid and very easy experience everything from explain pricing and making sure that I had detailed info in regards to insurance and other miscellaneous details. Truly an absolute sweetheart!! Thank you very much for all your help and please continue to provided the premium customer service that I had received 👌🏾.
Jessica was great! She walked me through everything and answered all my questions! I will say it does have a little stench when u walk the hallways but they are clean and so was my unit! Overall no complaints!
Update: Moved my items out of storage in October 2024. I had roaches stuck to the tape of some of my boxes dead and alive. They do not properly exterminate like they claim they do. I would definitely suggest going in monthly to do your own extermination and putting down traps like they suggested for the mice. I will say when I spoke to someone about my issue that I had they refunded me last month.
Jessica G jelped with everything perfectly. She was a great help
Jessica was a wonderful help and the process was super easy
Jessica G is an outstanding property manager! She is so sweet and will go out and beyond for anyone to make sure there rental process goes smoothly. She has the most and awesome personality as well as awesome customer service! If you happen to want to store here please ask for JESSICA G! She is outstanding! Thank you so much for all you have done!
The lighting is a little scary . I went in with just me and my 5yr old . All the lights are turned off until you walk passed them . Which is understandable but at first glance everything is pitch black . Even during daylight hours so I can't imagine how I'm gonna feel at night . I upgraded my size unit which cost me more money . Not very satisfied with the prices at all .
Amazing customer service from Jessica!
Jessica G was a great help. Appreciate her soooo much
Ms Jessica is the best
She helped me with the best experience with public storage. I recommend to ask for her if you need help with anything
And please give her that raise !! She deserves it!
Thank you for great Customer Service Jessica G. and Otto you both were very friendly while helping me choose the right Storage Unit for me.
Jessica was amazing ensuring we received a great rate on our rental! She deserves a raise!!
Muy satisfecha con la ayuda , la información y la atención prestada por parte de la administradora Jessica , fue muy eficaz y dio solución rápida a lo que requerida , 100% recomendada
Jessica G such a lovely person. She cut her lunch break short just to help me out. She get 5 star plus! Jessica is amazing and caring person! Thank you again for all your help!
Jessica was fantastic as always. Needed help in a pinch . Customer Service is superb
I closed out my storage unit on March 4th and public storage is still charging me for a full month. Renters beware!!!!!!! My suggestion would be to try a different company and stay far away from public storage
I went to this location to empty a storage unit. Staff (Jessica) was very helpful and polite.. I would definitely recommend this location if you need a unit
JESSICA G helped me in more ways then one, and does her job and Always goes above and beyond her job title. I appreciate not only the business but the professionalism at her job. If she is what your company stands for then I'll be a LOYAL customer til I am due and gone lol jk. But seriously she always makes me feel welcomed and always smiling. Thank you for all your help!!!
Had a great experience with Jessica and Thomas this morning. They were very helpful!
Jessica G was extremely helpful and knowledgeable. I would definitely recommend Jessica G for any info on storage units. Thanks for all you have done!
This is for JESSICA GILL..... She has not ONLY always been there every time I've came there and I've been there almost everyday of the week. She is one of the MOST if not the MOST dedicated workers I've ever seen!!!! I wouldn't rent from nowehere else jus bc of JESSICA! she has the BEST personality and always so friendly not only wit me but anyone I've ever seen her speak too, like she speaks to u like a person not a client of public storage. And not only is she my girlfriend she's HINESTLY the HAREST worker I've ever seen or have ever noticed. She is always moving and working that all I ever see. And jus wanted to world to Kno how hard of a worker umshe actually is. So thank you for showing wat REAL customer service is especially wit other ppl. Ur the bestest!!!! You go girl!!!! 💯💯💯
Jessica G amazing and has outstanding customer service! She always makes sure her customers are happy.! She ALWAYS has a smile on her face VERY professional.!
I spoke with Jessica G. today, I had some questions about my storage unit. She was very helpful, she checked on some things for me and answered all of my questions. She made dealing with customer service a pleasant experience.
This post is specifically in regards to Ms. Jessica's outstanding customer service! Whenever I call needing assistance with paying a fee or understanding the charges on my daughter's account, Ms Jessica is always patient, knowledgeable, and informative. She is never judgemental, and her attitude is always pleasant. We need more people like her in customer service! Kudos to you Ms Jessica 👏🏽 🙌🏽 👍🏽 ❤️
H. LeBrane
Jessica does her best to keep the store clean and is very personable. Very good at explaining and helping my mom even when she's not at her best due to moving.
JESSICA G is a lovely young lady that goes out and beyond for her customer's! SHE MAKES SURE THIS STORE IS ALWAYS CLEANED AND ORGANIZED! NEVER HAVE I SEEN JESSICA NOT WORKING! SHE IS CONTENTLY WORKING WHEN I COME TO ACCESS MY STORAGE! SHE DEFINITELY NEEDS TO BE RECOGNIZED FOR ALL THE HARD WORK SHE DOES! THANK YOU JESSICA! YOU ARE WONDERFUL!
Jessica G ..wonderful..sooooo helpful. 5 stars
Jessica G , was very helpful and professional. She was able to switch me out of my old storage to a new one because of downsizing, and the process was a breeze. Thanks for the help today Jessica.
Jessica G was very helpful and knowledgeable about Public Storage. I really appreciate all her help. I will definitely come back for her excellent customer service!!!!
Jessica is absolutely the best!! The customer service she provides is unmatched. She is always so kind and knowledgeable. Jessica is a gem!!!
When my storage door got stuck a few days ago Jessica went above and beyond to help me get it unstuck. Thank you Jessica for your hard work👍.
Jessica is amazing! If we could give more than 5 stars, we would.
Thanks, Jessica!
Jessica is great! She was very helpful and knowledgeable.
JESSICA G WAS EXTREMELY PROFESSIONAL AND NICE. ASK FOR JESSICA FOR ANY OF YOUR NEEDS WHEN IT COMES TO STORAGE AND SHE REALLY WORKS HARD KEEPING THIS PLACE CLEANED AND TOGETHER! I DEFINITELY RECOMMEND JESSICA WITH ALL YOUR STORAGE NEEDS AND ALSO RECOMMEN P.S FOR YOUR STORAGE PROCESS. JUST ASK FOR JESSICA!!! SHE IS THE BEST AT WHAT SHE DOES!! THANKS AGAIN JESSICA YOU WHERE AMAZING!
JESSICA G was absolutely phenomenal in helping me secure a storage unit for my needs. She is 100% the best! I thank and appreciate her help greatly!
I’ve had a unit here for over a year. The greatest asset is Jessica, the manager. She’s always willing to help, whenever necessary, and goes above and beyond to answer questions or resolve concerns.
Jessica G was amazing! On this snowy day I been through alot trying to get a unit. Jessica made my day! She did everything and anything to get me into a unit asap. She really saved my day! Outstanding and sweet with excellent customer service.
Jessica G was a super star! And her customer service was out standing! Jessica G made my day!
Jessica was very helpful in getting my concerns resolved. I really appreciated that especially because I was very frustrated. This facility is always very clean, only thing I’d say that is negative is they need to get more than three of the carts to load and unload your stuff as this is a busy location.
I’ve been trying to get more information about switching to a different unit, and Jessica has truly gone above and beyond to assist me every step of the way. Her patience, professionalism, and willingness to answer all my questions—no matter how many times I called or visited the Ritchie Hwy office—made a stressful process feel effortless. Jessica’s dedication to excellent customer service is unmatched, and I’m incredibly grateful for her support. Thank you for making my move so much smoother and more enjoyable!
Jessica G is awesome. She is very helpful and goes above and beyond. Thankful she was there for me!
What a pleasant experience at this location from the neat and clean facility to the pleasant manager Jessica must I say great job at holding your composure professionally speaking with a rude individual!!! Thanks for the help while multitasking and not letting others steal your holiday Joy
The blonde woman that runs the office is extremely unprofessional. She will call you back to argue with you like you were a 16-year-old in high school.. I had insurance on my unit for stuff that my dead mother left me and they told me that I would not need receipts. They have insurance claim because they have rodents here and then when I Filed the claim they did tell me that I needed receipts and I will never have receipts for stuff that my dead mother left me. And when I was trying to close the unit instead of answering my questions and being professional, she wanted to argue with me and threatened to lock me in the parking lot and have the police come and help me get out of the parking lot. I will never in 1 million years ever rent here again
Jessica G. Has good costumer service
Jessica G was great and very helpful!
Jessica was a great help. She explained everything well and was fair. I highly recommend
Jessica was great and very helpful
Jessica was awesome. Delivered the best customer service. She went beyond and above to make sure that my needs were met. She could multitask and make sure that you were still taking care of. Thanks for the best experience.
Jessica G she was very helpful and professional
Property is always clean. Had issues today getting into my unit because something had fallen over. Jessica helped clear the obstacle so I was able to retrieve some important papers I needed. Thank you Jessica!
Jessica G very pleasant from beginning to end made things run smoothly for me. Very informative and helpful. When I arrived she was on a call with a customer and she gave me eye contact letting me know that she’ll be right with me
Jessica G and James B were great and very courteous. Must meet them and get great service as well. Thanks guys!!
Jessica G. She was very helpful and very knowledgeable and respectful! Outstanding customer service! She goes out of her way to make sure everything with p.s is successful. Thank you JESSICA G. For all your help and dedication! You are amazing!
Jessica G was a super star today. I have been trying to get our account updated for months. She was patient, kind, and very helpful. She walked me through the changes and got me all set up.
Thanks JG.
Jessica G she rocks. She was great working with her. She went above and beyond
Jessica G. Was super friendly and reliant in every regard. Made me feel super comfortable and relaxed purchasing one of the units and helped me out deciding which one would be the best for me.
Quick and friendly service.
Jessica was very helpful and informative
Yesterday, my mother and I had the pleasure of working with Jessica.G. and James. They both were friendly, knowledgeable, and personable. I really appreciate their patience and excellent customer service. I wish more establishments had employees like the two of them. Thank you, guys!!
Mice infestation. Weird smell inside.
Jessica G was extremely helpful and curtious. Went above and beyond
Jessica G was extremely helpful and courteous. She was just went above and beyond
Jessica and James were amazing and went above and beyond for me
Great experience!! Jessica was Amazing!!
Jessica is a nice kind hardworking she helps and care for her customers and looking out for the customers
Thank you Jess G! She has been absolutely amazing with the moving process.
Jessica G she was very nice and she has a good customer service
So far I cannot recommend the Public Storage. We got our unit less than a month ago. It has already been broken into, which the staff discovered and did not tell us, just relocked the unit and waited for us to say something. Then when I called about it they have not returned my calls. When my husband brought more items to keep in storage the unit was locked. He opened it and noticed that things had been moved, then he noticed items were missing. He went down to talk to the front desk and they stated they found the unit open the night before and someone was supposed to have called us. Then they said there was an auction there several days before and it could have happened then. Then they said they can't look at camera footage unless we file a police report which we did immediately, but they still will not get back to us.
Jessica, the specialist there that day was absolutely amazing! She helped my friend (who has a unit there) beyond what we could have imagined!! What was at first a dreadful ordeal, Jessica with her way of words left us with such a memorable experience. So much so I felt compelled to write a review for all to know!
Jessica G has the most amazing heart of gold and will make sure your move in is successful! She is the most amazing person when it comes to anything to do with p.s! She will go out her way to make anything as smoothly as she can! Every time I am there Jessica is busting her butt either cleaning a unit or cleaning and making sure the facility is clean! She DEFINITELY NEEDS TO BE RECOGNIZED ON HOW HARD THIS GIRL WORKS AND MAKES SURE ALL HER CUSTOMER’S ARE HAPPY! Haven’t met anyone like Jessica! Please ask for JESSICA! She is amazing and 1 of a kind! Thanks again JESSICA FOR ALL YOU DO AND HAVE DONE FOR ME AND MY FAMILY!
Jessica G is amazing! She has the best customer service and has a heart of gold and will do whatever it takes to make sure that your move in and anything you may need she is there no matter what! PLEASE ASK FOR JESSICA G! She will take great care of you and she honestly works her butt off! She needs to be recognized for how hard I seen Jessica work! She is the most sweet and thoughtful person I have come across in a long time! Thank you Jessica G for all you do!
Jessica G was extremely helpful and well attentive and well understanding JESSICA G was extremely sweet and nice! Ask for JESSICA G! OUTSTANDING CUSTOMER SERVICE!
I just recently moved all the way from Tennessee and picked this storage unit because of it’s convenient location. They are right by everything you need and the area is always kept tidy. There’s a very friendly and helpful woman named Jessica that is always there working very hard and has helped me from the time i’ve moved up until now. She broke down everything i needed and answered all my questions and i always see her keeping the place clean. I have been using these storage units for the past 6 months and plan on continuing to rent here.
Public Storage in Glen Burine off of Ordinance Rd an Ritichie Hwy. I went to check out their 10x30 unit the place is great it's well maintained and clean an the staff is friendly. The whole process was great so I rented the unit an was in and out in less than 30 mins. I highly recommend Public Storage of Glen Burine. The prices are even great for the size i rented.
Jessica G was amazing! Jessica ,good costumer services , good personality.
Jessica and James are awesome sauce. I had a reservation that I did online, came in the unit was gone! They helped research another space, and Boom! They helped me get the unit space I needed ANDDDDD is was the unit that had a special on it! Thank you Jessica and James you guys rocked and made my day less stressful
Jessica G. was awesome ! She worked with me to understand pricing and unit availability. I just want to say thank you, Jessica😊!!
The lady Jessica was so helpful very pleasant and professional outstanding customer service. Thank you!!
My experience was superb. I’ve never used a storage facility and had no clue how it works. Otto and Jessica assisted me information and were friendly and knowledgeable.
I would definitely recommend this facility.
Jessica G was nice and patient. She helped me from beginning till end to make sure I secure my new storage unit with ease
I was there yesterday I went to knock on the door because it was locked the lady upfront was very rude. I literally stood at the door for almost 15 mins waiting on her while she was on her phone. And she never came to the door. If the young man that helped me last week isn’t there then I will not go up front to the office
Awesome service and very reliable, the lady in the office makes it 10x times better her spirit is just great
Jessica G, has been very courteous, helpful and pleasant as I experience renting a storage unit at Public Storage. Great job Jessica
JESSICA G. a highly good professional and very attentive listener with incredible patience, she seems to understand most customers. I recommend her professionalism.
Mrs Jessica was very knowledgeable and pleasant to do business with. Made my first move in experience pleasurable and simply
I didn’t get the name of the girl that helped me at the front desk but she had blonde hair and was super sweet. I came in from out of town to handle a family members estate and had to access the storage unit. She went above and beyond to help me. She was amazing and I appreciate everything she did to help me!
Jessica was super helpful especially as technology failed us. Thank you for making it as smooth as possible!
Jessica G is a wonderful and attentive person that helped me with all my questions.
DO NOT RENT HERE! They are infested with rats and bugs. Got the storage unit two weeks ago, came back today to drop off more items and all of my items were covered in rat feces, some kind of bugs, and rat urine!!!
We were at another storage facility 10 miles away ( left because of mice in our bin); Jessica G. was very helpful, polite, friendly, and very professional - she is the face of Public Storage and fantastic customer service. Answered and explained all our questions. I believe you should give this wonderful woman a bigger paycheck.
Will recommend to all my friends. ❤️❤️
Job well done hiring this person.
Jessica G is so helpful And she helped me with everything i needed i guve her a 5 star rating with her knowledge.
And her human interaction skills.
I would love to have someone like her to work for me if I had a Business She has great communication skills
Devastating. I stored my stuff here for college and it all came in good condition, when I came to pick it up.. infested. Foam items were torn and eaten by mice, belongings covered in mice droppings and food shells scattered across the whole building from some random unit, small bugs crawling on my items.. precious mementos and important collegiate documents were RUINED and I got less that 50% of my money back that I was told I was going to be compensated with. They know they have a rodent problem but don’t share this with their customers, please please don’t come here. I’m looking out for you, I’m devastated.
jessica g is such and great worker! she very helpful!
Jessica was the best and very helpful!
Great customer service . Thank you so much Jessica G.
Jessica G was awesome! She went out and beyond for me and was extremely polite and patient. Ask for Jessica she has excellent customer service and awesome hard worker! Thank you so much JESSICA G!
Jessica G was very polite and helped me very much
Jessica was amazing. I wanted a bigger space and the one by unit became available, she helped me navigate to reserve it and made sure I had it! Thanks so much for going the extra mile!
Great customer service, Jessica is very friendly and accommodating!
Jessica is awesome, service was great. The place was clean and she deserves a raise.
Jessica G she was so nice and helpful! it was quit and easy!
Jessica G. Was so helpful and patience with my situation. I'm so happy with my experience going to her for help.
Jessica is extremely helpful and I love her energy.
Jessica G.
Great service. She took her time to attend to me. She was very polite and friendly
Jessica G was awesome and honest and helped me through getting my first storage unit! Thank you Jessica G for all you did for me! Wonderful and outstanding customer service she has! Thanks again!
Chose public storage cause where else would i go lol but had to upgrade to a bigger size last minute. Jessica helped me with everything and was very thorough. Loved her. It was much appreciated. I recommend this location to anyone looking for storage and very affordable.
Jessica G has been extremely helpful regarding me moving my things into my unit! she is very responsive to any issues which is greatly appreciated!
Jessica g was a wonderful young lady very helpful +++++
I have a 10x10 unit that I was not fully using and I went down to a smaller size. The customer service rep at the Ritchie highway Glen Burnie location was very helpful.
Jessica was very helpful and efficient and created a very pleasant experience while remaining professional.
Jessica was sexy and very helpful
My experience was awesome With Ms Jessica she definitely took care of me
If anyone needs a storage space for a reasonable price talk to her she’s the best
Jessica G. was a wonderful help recently with our recent visit. Over the years we have been patrons of the Public Storage Glen Burnie Ritchie Highway location, we have never had a representative of the corporation go above and beyond with their customer service help.
I know the location is short staffed, and we have had issues in the past with finding someone in the office to return our calls, but not only did Jessica answer the phone, she called back, and then even went out of her way to call back the next morning to make sure everything we had discussed the previous day was still going to work out for us.
My fiancee went in today, had no problems with receiving help and getting our issues sorted out. Thank you again Jessica G, appreciate you and your time and thanks again. She seems like the kind of person you might want to teach some of your previous employees about customer service.
PUBLIC STORAGE PROPERTY MANAGER JESSICA G WAS DETAILED & VERY ATTENTIVE TO MY INDIVIDUAL NEEDS FOR MY NEW STORAGE UNIT... SHE LISTENED CAREFULLY & FOCUSED ON PROVIDING A QUALITY RENTAL EXPERIENCE FOR ME ! I AM GRATEFUL TO BE A NEW TENANT UNDER HER WATCHFUL EYE AND QUALITY EXPERIENCE.
Have been a customer for almost 4 years and have had nothing but great experiences. When I needed help or information, the manager Jessica was there for you. Thank you again for your services at this location.
Jessica is the BEST !!!! She helped me renting for the first time a storage unit and she was beyond helpful and patient with me! I definitely would recommend to go to this storage facility because Jessica will make sure you get a storage unit for a fair price !
Jessica was very helpful. She made sure we didn’t need anything
Jessica helped me remove unauthorized charges to my account. Thank you.
Jessica was amazing great person.
Jessica g was very professional and fast and extremely helpful and was so sweet! Wonderful and very helpful. Ask for Jessica g she is great!
Tiffany and Jessica provided myself and family with wonderful customer service. They were always very attentive and available to answer my questions or concerns. They both went out of their way to ensure I was satisfied at all times and checked in with me to make I had everything I needed. I’m grateful to have used this location/facility because it came in handy for my recent move. Keep up the great work! You’re making a difference for all customers and I’m happy to have met you both! Wishing you nothing but success!!!
My husband and I have been renting a unit from this location for about a year now. The front desk personnel are always so nice and helpful.
I’d like to give a special thanks to Jessica! The store was about to close but she knew we were on the way back and she still unlocked the front doors to help us out.
As long as we need a storage unit, this will be our location! Thanks again Jessica!
I'm sure this is a great place overall. Won't be renting from here after the experience with the staff on site. They could use customer service training on how to talk with people/customers. "Can I be of assistance?" and an ounce of pleasantries can go a long way.
I visited Public Storage this afternoon to view the units because I’m unsure what size I should get and Tiffany was SO kind and helpful! I was impressed by how organized, clean, and safe the building is. I would definitely rent a unit here for my belongings. Thank you Tiffany for your exceptional customer service and kindness. Moving is a pain and I felt at ease here!
My 5 stars is for Tiffany who always is most friendly and has been extremely helpful in every aspect. I'll stay just for her alone. -Carrie
Rachel is amazing and always helpful! She deserves a raise!
Beyond the place smelling like wet dog when you first walk in it's clean. I didn't deal with any staff so I can't comment on that. I handled my business exclusively online. I paid and got my keys when I went there. They have ample parking in front but go early if you want a spot right near the doors. My storage was a 5x5 on the first floor so no need to travel upstairs. The lighting is good. My space is near a big window and the overhead lighting is good. I haven't gone at night yet so idk if it's scary. Memorize your code because it's not the same a your unit and you need it to open the gates to get in and the doors to the facility. When I went there were plenty of carts to help unload. When I came back they were all gone. I had to wait for someone to finish using it. Not a big deal. Overall the place is clean, quiet and feels secure. The pricing could be a little cheaper for my 5x5 space but it is what it is. I hope the pics help to get a sense of what can fit in there. It's small but I tried to utilized the space. I'd recommend it to anyone needing more space.
Easy access ! Rolled right in !
This place is amazing!
Front desk staff are super friendly and very helpful! The facilities are very clean and well-kept. It's a very modern facility that allows you to use your phone or a code to get into the gate.
Overall, I would definitely recommend it!
Tiffany at the glen burnie location was super helpful and very knowledgeable. Would highly recommend
I met a very friendly person direct and specified in your information very pleasant contact Good experience I thank the person who assisted me
Thanks for everything
Infested with rats and needs to be shut down
Won't Disappoint
They advertise things different from how they say on their website.
Professional and friendly service. Samantha was helpful and recommended additional products
I love this location. Always clean and professional looking in the store. AND I LOVE MY NEW FRIEND THAT I CALL “TIPPY TIFF” she is very professional and funny!!
I’ve been with this storage building for years and public storage has taken over in the last two years and what I find out about it is it’s not as personal as it used to be it got more expensive and you don’t know the staff. The upkeep is good is still nice and clean and you don’t see any evidence of rodents or anything like that so that’s still a plus.
Paula is absolutely the best and so helpful!!!!!!!!
Place is infested with mice and the employees here are incredibly rude
Tiffany was very helpful !!!
First time renting a storage space. The lady at desk was extremely helpful great customer service.I believe her name was Paula.Would highly recommend any one that needs a storage space to come and see her. Also very helpful with the supplies I needed for the move. Being a 76 year old women I appreciated her help so much. Thank you Paula for making this experience very easy
Very friendly and helpful staff.
This should’ve been my first choice . I can’t remember the name of the woman who helped us Sunday 7/30.. but she was awesome, kind. She got us our last minute storage rental quickly and she was so helpful. She deserves a raise and employee of the month if she doesn’t have the title already. She made my moving day, that was so stressful and disappointing so much better. Thank you so much.
The ladies in the office are very helpful. Highly recommend
Great service Astrid is the best
Rachel was lovely. It really makes a difference when someone takes the time to talk to you and help. The facility is very clean and spacious and I will absolutely recommend this location to anyone. I'm so happy that Rachel ended up being the one to assist me because people who care enough to help you like she helped me are very very rare these days. Thank you so much Rachel!!!
This public storage I stopped using now I go to U-Store on Crain highway in Glen Burnie Maryland the staff there is great the prices are awesome
Beautiful facility. Friendly staff.
Tiffany was amazing. She should be making atleast $30 an hour. Great hire
Customer service was excellent very courteous and professional. I really appreciate it a lot and I look forward to continued business with this company!
The people here are pretty awful. They raise their prices just to gouge people in a time where everything else is already so expensive... no real justification for that. They're just greedy and ignorant. They are even worse when you try to vacate. Rude, nasty and unreasonable. To make it worse. I saw roaches walking on the wall in the hallway. Never again will I deal with this dumpster.
I would recommend using this place anytime. Paula has great customer service skills and was very helpful. She is an awesome person to work with.
Please give her a raise
TTYB
Friendly and clean but upped the price to $173.00 for a 5x5 after 6 months also if you paid a full month and take your belongings out any day after they don’t refund any of your money even if you are able to move out one week into the month. With the economy the way it is now, that’s just sad!!!
I had a unit here since Jan 2021 when it was EZ storage. Then months later it was taken over by PS. The people who work here now are so rude and do not have any customer service skills. I’ve spoken with other customers here and they say the same. On top of that, there was a huge rodent issue in my unit. I kept 80% of my items in plastic containers some in boxes and others packed miscellaneously. I started noticing mice droppings some months ago I said something and was told “oh it’s a known problem” I was also told because they didn’t have “access” to my unit since I was under the previous company, that they couldn’t add a bait to my unit. I totally understand that you never know what other ppl have or are bringing in but it’s just disgusting. I didn’t even want to put some of my stuff in my car because I was disgusted. Needless to say I left the unit today while I was there I saw a mouse run into unit 1465. Do not rent here if you have a choice. Also for what they charge it’s not worth it.
I walked In The Ritchie hwy location On Tuesday at 3:15 , The Guy that was on site was very helpful, and I Appreciate His Help, His Name was Danny
Service was very pleasant and professional
She is very good and professional
Nice people. Very personable
Great service hand claps ‼️