Public Storage Self-Storage Units at 9002 Red Branch Rd, Columbia, MD

Kim is incredible! I have worked with her for years and love having such a friendly face there to help and support with my storage unit! You have a gem, truly she needs a raise and is the reason I continue to keep my items stored here!

Kim was excellent!!! Very helpful and knowledgeable!!

Many years of great service management is top notch! Cleanliness is paramount!

Mrs. Kim is AMAZING 10/10!!!!! This is the place to be! She really looks out for you!! The units are good too 👍👍🏾

Kim was great and made sure everything was taken care of on the spot. Very informative and I highly recommend.

Kim. B is amazing with customer service. definitely this establishments best employee! Thank you Kim. B!

Taylor, Taylor, Taylor... You are the very best young lady I've met in a long long while! Your professional and personal, welcoming nature is the best! Happy Birthday by the way!🎂🥳 My stay in this area will always include you and the service I receive at Public Storage. Thank you Maryland, you have all the Great People! Don't change, please!👍 Public Storage!!!!!!!

Kim was very helpful in helping me find the right size and the place is very clean. I would suggest this place

Kim B was amazing. She helped with all of my questions all while giving exceptional customer service.

Kim B. Was very amazing she was very helpful and kind, if your looking for great help I definitely recommend speaking with her 😁

very clean and Kim the property manager is super friendly.

Kim was very awesome with getting us setup and making sure we were well taken care of.

They raise rates every 6 months and cut their staff. Going to find another place.

Very nice storage facility. Clean, safe, helpful management!

Kim Banks, the manager of the Red Branch location is a pleasure to work with! She was increadibly helpful and did whatever she could to make the experience of switching to a new unit go as smoothly as possible. Thanks, Kim!

KIM IS GREAT

Kim Banks, at this Columbia North location is a very professional and helpful staff member. She was extremely helpful and understanding, and helped me with an issue that I had with my bill. George Jett

Kim B was especially helpful and pleasant during the storage rental process.

Clean and amazing customer service!! Wouldn't store any where else.

Kayla was a tremendous help to me for my storage needs! She was very friendly, knowledgeable & profesional. Such great customer service!

Kim was super helpful on the phone! Very friendly and efficient with answering all my questions.

This place is the best storage facility I have ever used! It's exceptionally clean and bright and I always feel safe in and around the premises. Mrs. Banks is always a pleasure to work with making sure to answer any questions and accommodate my needs. I would gladly recommend this site to anyone in need of this service.

Kim is great! Always very helpful and informative about options!

The Red Branch location is fantastic. Manager Kim Banks helped me reserve and successfully move in to a unit there a few months ago. She was very pleasant and easy to work with. It is climate controlled and I know my stuff is safe and sound there.

Kim is the actual best. Always super helpful and she goes out of her way to make sure that you get the best service that you can ask for!

Nice building so clean! Kim was so helpful and patience.

Kim helped me find a perfect unit today at the Columbia location. She was awesome! Patient, answered all my questions, was knowledgeable. I couldn’t have asked for a better employee to work with me in my storage needs :)

Very clean & friendly staff. Kim is so helpful.

great place to keep my stuff

very clean!

Kim was great!

Extremely clean!! Kim was so helpful and made the process easy.

Kayla has been super helpful and efficient in her customer service and support. I have not provided many feedbacks that are 5 stars easily. She is awesome

The staff is always there to help. The place is clean great job all round

CLEAN!!! and modern facility with friendly and professional staff.

Kim was excellent! Storage facility clean. No complaints.

I had a storage unit at this location for several years. When I went to move out due to relocating the facility had changed to Public Storage. Much to my delight and surprise Kim who originally rented me this unit was there to help me to vacate my space. She is top notch all around. Thanks to Kim, I stayed with this storage company for those years. Stellar person!!

Very clean storage facility. Great location. Absolute top notch customer service.

I needed a place in short notice with complications. I spoke with Kim and she assured me she'd be able to help me. I was able to secure a unit in a couple days notice and she some money in the process. Thank you Kim and thank you Public!

The facility was very clean. I spoke to Kin and she was very polite and courteous and explained everything thoroughly.

Kim is the friendliest person and so helpful. The facility is very clean.

Really nice place. They have low rate for unit.

Not a bad place.except that it doesn't pro-rate the rental fee if you leave during the middle of the month. Probably the oldest business trick to rip people off. Shame on them! Last time I use Public Storage. Also, it was confusing that during our 1st month of rental, it changed ownership and we got all these useless notifications.

The one in Columbia MD is great...The one on 7800 Fenton in Takoma Park MD....I will never use again or recommend anyone to use

Well organized, secure and climate controlled storage for all spaces and sizes...

Do you have drive-up loading and unloading?

What hours can I access my self-storage unit?

What items need to be stored in your climate-controlled self-storage units?

What do I need to bring with me to rent a self-storage unit?

Are your self-storage units secure?

Do you have self-storage Move-In Specials?

Do you offer car, boat, motorcycle, ATV and RV storage?

Do you sell self-storage and moving supplies?

Do you offer Contactless Renting?

What size self-storage unit do I need?

Are your self-storage units easily accessible?

ezStorage is clean, neat, and convenient!

buen lugar

Fine prices, fine service, been using them for a year now. Do be mindful if you are on the top floor, although it's in the given temperature ranges they state it's at the upper end and hot when moving your stuff around, lower floors are progressively cooler.

Location, pricing and customer service.

Excelente área de almacenamiento y buena organización.

Convenient store your stuff

ezStorage supports the local youth in the community by sponsoring Cub Scout Pack 361. The parents are very grateful for everything ezStorage does.

Clean, easy access, affordable. Staff is nice and friendly.

Clean, friendly employees.

Great service and a clean establishment

Great service guys❤️❤️❤️❤️❤️

This is a great facility! Easy storage!!

Great customer service 👍

Good gracious it sure is spacious

It was so neat, clean and the employees were excellent

Good people clean storage.

Simply top notch when I need them the most. Simple and clean storage space. Polite and professional.

Friendly staffs clean storage except raising price every six month.

Awesome customer service. Super clean facility!!

Very smooth and fun process being my first time. I plan to go again when the time comes. Always worth the time.

Helen is a true pleasure. My experience here was the best that I've had in any storahe facility

Ms. Hellen is the best.

Great, quick service.

The facility is very well constructed. I love the ventilation throughout the building. The staff is very professional and the building is nice and clean!

Nice & friendly customer service. Also Clean and very spacious storage units!

The managers are very friendly and super helpful. This property is very clean and well lit. I would definitely recommend!

Great service and love the staff!

Ms Helen is just a sweetheart best storage unit and service ever

Very clean and secured!! I liked it and we got a first month free

Great staff...however elevators don't always work great

Clean, spacious, and great workers.. recommend this storage facilty...

Awesome customer service!

The manager, Kim, was incredibly helpful and friendly. The whole facility is impressively immaculate. Ample parking, easy access, competitive pricing. A+ all around!

Helen was extremely friendly and patient

Wonderful place! Very helpful and gave us lots of options and advice for our storage unit!

This location was helpful, clean and nicely priced with their special. I've never gotten a unit until now and I feel relieved that my things are taken care of.

I strongly recommend this location at Columbia North and visit Kim and Helen. They offered great customer and very professional. The unit is clean and safe. Thank you Ladies.

A great place to store goods and things you can’t keep at home

Helen and Kim are absolutely wonderful!! They are both very patient and knowledgeable. I would definitely 100% recommend the Red Branch EzStorage to be your number 1 go to place for leaving your valuables!!

Was very impressed with the cleanliness of the facility! And Helen at the front desk was more than helpful!

Great staff and clean facility.

We came in for packing supplies today and were helped by Helen. She was amazing! We got exactly what we needed and she even helped us wrap them. I'd definitely come back to this location.

Awesome place, they make everything very easy and very friendly staff.

Clean facility and nice people

Very clean and nice.

Toni is amazing! Professional, knowledgeable , friendly and efficient! I love this place. She helped us make all the important decisions. Extremely satisfied with the facility and service.

Registration was easy and quick. Staff was helpful and friendly! Loved cleanliness of the building. Very modern .

Great service!

They are so sweet and I loveeee that they are open on Sundays. I definitely recommend! Also, facilities are super clean.

This was my first time renting a unit and I had no idea about what size I needed or how it all works and Helen took the time to explain everything, show me around and was very very helpful with the process! I definitely reserved my unit here instead of another storage facility near my apartment.

My friend rented a storage unit here. Staff was very informative and helpful. Was able to buy a lock in store. Side Note: It smelled really nice.

Very clean. Helpful staff.

Lovely atmosphere and very friendly employees. 10 plus stars!!

We’ve rented two units at this location. The staff is very friendly and helpful and the facility is clean, safe, and secure. Highly recommend them for your storage needs!

I made a reservation online and they followed up with me immediately. The same person who spoke to me earlier checked me in and was very helpful.

Kim and Helen are awesome thanks for what you do!!

Kim & Helen are great employees. Storage is clean and secured.

Hellen was AWESOME!!!!! SHE WAS SUPER FRIENDLY AND the service was amazing!!. I just came in for tape and I'm leaving out with a smile..

Great staff. Thanks Toni and Helen.

I’m very impressed with the service and hospitality of this facility. Toni was very helpful and honest. I definitely recommend this place and their staff. Thank you Toni for your customer service!!!😊

The staff is honest and so nice to work with. Units are clean, safe and very accessible. We have two units and would recommend this location in Columbia over all others.

Ez storage accommodated me within 48 hours and offered me a great discount. Forever a customer!

Very nice Ladies! They helped me out a lot with my budget! I love EZ STORAGE

Great service! We had to move at the last minute and they were very accommodating!

The staff is friendly and helpful. The facility is immaculate and secure. The price is very reasonable as well.

Nice person great customer service

Highly recommend. Kim was awesome! Very helpful

The facility is nicely kept and the staff are very helpful and friendly, thanks Kim for all your help!

Great customer service

Great, quick service staff, who are friendly. Easy to reserve and fast to get set up.

Kim was great! Very helpful and knowledge. Told me information before I could even ask. Nice and clean place.

Helen and Kim were great! Very polite and helpful during our moving process. Nice facility as well!

Very clean and we'll keept. Nice place

Great customer service

I use this storage twice the customer service is outstanding and the facility is always clean I will use this storage again if needed in the future

Great spot, very very clean, conditioned and secure.

Great customer service and was very helpful picking out which storage unit I needed. Originally was gonna go with 10x30 but after seeing it, my rep asked if I wanted to see the 10x20. Ended up going with 10x20 and it was the better option! Thanks for helping Kim!!

Great service. They have more than enough carts, so there is never a worry about being able to bring my things into the unit. Toni was very helpful and made sure she explained everything thoroughly.

Great!

Staff was very friendly and helpful. Facility is clean and secure. Pricing is reasonable.

Very nice staff and extremely helpful.

Kim and Helen are very helpful.

The staff here is very friendly and this is great place for storage. The staff answered every question and made everything clear for me to understand.

The customer service is really good!😃

Wonderful service! Friendly and pleasant staff! They are so helpful and efficient! Highly recommend!

Super easy to get a unit. Clean and easily accessible. Staff is super friendly and helpful.

Kim was amazing! She is very helpful! Very clean and organized!

Kim made our experience fast and easy!

It was a smooth experience all around. Clean facility and front rep was incredibly accommodating.

Kim was great! She helped us get set up effortlessly.

This place has great service. I highly recommend. They really know what they’re doing.

Customer Service Is Awesome

Helen was very friendly and extremely helpful.

Great consumer service.

Very nice and clean facility with very friendly staff. We trust our belongs with this company and highly recommend. Helen was so awesome to work with. She explained everything very well and detailed...which is key with any company you sign with. I had questions - she had answers.

Great experience!

I recently decided to rent one of the ezStorage units and was extremely happy with their services and their location. The staff was very helpful and extremely nice since the moment you step into their office. They will show you the space available to rent and allow you to make your decisions in a timely manner. They explain everything with great detail and answered all of my questions prior to us deciding on renting a unit. My family and I are very pleased with our decision of using this branch to rent our unit for our family storage needs. Highly recommended.

Kim is awesome. She is energetic, easy-going with an impeccable service mindset.

Toni was awesome to deal with and made everything easy and simple. The facilities are extremely clean with tight security. The best place to store your valuables. Awesome place!

Staff was very helpful and informative and very pleasant, will recommend to my friends

This place is so awesome... I am specifically a germaphobe and it fits everything to my liking. That place is spotless, clean, and fresh. They were very helpful and their attitudes were very pleasant. Eboni

Good customers service

Great customer service! Very friendly!

Friendy staff and very clean facility

Very nice

Helen was wonderful and as helpful as anyone can be would recommend you use these guys for your storage needs

Very good place

Amazing customer service I was in and out quick , place is clean and well secured . Kim helped me out and she was great...

The facility is very clean and inviting. The hours are convenient and Helen was very helpful and pleasant.

Great service! Kim was very helpful! Very clean facility!

Very clean and inviting. The manager Kim is very pleasant and helpful. The site is impeccable. Carts, easy access, boxes and locks, everything you need. Very nice place if looking for storage. I highly recommend!

Great customer service and Helen was very helpful for our needs

Awesome customer service.

First time renting a storage and Helen was very helpful and very informative

Helen and Kim are VERY courteous, knowledgeable and helpful. The facility is well maintained, well lit, well temperature controlled and very clean. I recommend using this facility.

Incredibly helpful!!!

Very easy, very fastl

Excellent, clean, ample access for vehicles.

Easy to make a reservation, helpful staff. Clean and professional

Very clean building. Efficient process to get set up.

Great service, clean facility. Definitely recommend for anyone looking for a storage facility

Great experience. Friendly and helpful staff. Clean an irganized faciility!

Super nice staff - helped us extend the move in date when movers were delayed and then to downsize when it turned out we needed less space. The best. Facility is nice too. Clean and pretty new.

I had a great experience signing up for a storage unit today. The staff was extremely nice and provided me with excellent customer service! The facility is safe and clean as well.

Awesome staff made things easy for me to understand as a first time customer

Kim & helen were wonderful!! I came in 10 minutes before close and they were more than happy to accommodate me. I have and always will use EZstorage for my storage purposes!!

Helen was superb. This store was super clean, very organized, and beautiful as well. I feel so comfortable with renting this unit with them. Thanks EZstorage Red Branch.

Great customer care. Very clean facility. Highly recommended!

Great facility, very clean!

The ladies/staff are wonderful at this facility!!!!

Amazing service, clean and safe facility! I’ve never had a problem getting help or getting in and out of the building! Definitely would use again!!!

Fantastic service!

Management is very nice and knowledgeable. They explained the procedures in detail and clearly. The building is very clean and well kept.

Great customer service , and the site is beautiful!!!

Helen and Kim were extremely helpful in getting me quickly into a storage unit! Thanks, Ladies! Well done!

The customer service was excellent and the facility was clean and well lit.

Great to work with! Very helpful

Very quick and helpful staff! Very clean and nicely lit store!

The representative was really nice . The place is clean. So far we are happy.

Clean facility and great customer service! Helen is awesome!

Excellent reception from Helen upon arrival. Took her time to explain options and tour facility. Very clean and neat.

Helen was very helpful and provided us with excellent service. The units are clean and the building is well maintained.

Extremely clean and cool storage environment with easy parking for loading and unloading. Great staff that are helpful.

Helen is fantastic she's very wonderful. If I stayed in the area longer I would definitely use this place to store my stuff again.

Ez storage has been great for our move - no problems

Helpful staff, they walked me around the facility to show me the different sizes and helped me realize I needed an upgrade! Threw in a lock and even honored the internet discount.

Excellent facility, very clean and easy to use.

Kim was very accommodating and helpful to show multiple options for my needs. This place is clean and safe, definitely what I needed to keep my belongings safe.

New facility, well maintained. Friendly staff. Great location and hours.

Very easy to set up a unit and move in same day. Highly recommend

Excellent customer service. Instructions very clear .Clean unit and clean building. Scott was amazing ! Other staff helpful on earlier occasion .Highly recommended .

Nice place!

Very friendly staff and facility is clean and well kept.

Nice clean facility with helpful staff!!!

Nice clean facility, representative is very helpful and answer all questions professionally.

Great facility. Staff is extremely helpful. Needed a unit last minute and they made the entire process super easy.

Pleasant, efficient, cost effective.

Scott hooked us up with a great deal. Friendly service. Recommend the place. Thanks again.

This facility is spotless and Scott was great to work with. The building had multiple security features. Would definitely recommend this storage facility!

The staff is super nice and very helpful. The facility is also always clean. The pride they take in this facility gives me added comfort to feel like my things are safe. The fact that they include a free lock with not one but two keys is another added bonus 😁

Came to this storage facility and was assisted by Doti!! She was awesome! This place is nice, clean, and smells really good.

Clean

The facility was clean and the resident manager was very helpful and professional. I am very happy with this location.

The manager is very nice and the building is kept amazingly clean.

The staff was incredibly helpful and friendly and asked all of the questions that were asked and more!!

Easy and fast service, clean location very nice staff Kim and Scott professional I was set quickly and everything explained.

Awesome service. Clean and easy to Navigate. Thank you Kim and Scott.

Nice and new! Great rates and service (Kim)!

Had a great experience setting up our new storage unit. Thanks to Kim for all your help!

Great facility. Great location. Scott is super nice.

Scott was great! Very helpful!

Quick fast service and clean

Nice and clean facility. Great service as well!

Very friendly and informative. Super excited to rent my first storage unit.

Really nice facility! This is a top end storage option.

Very clean, easy check in

Great service! Reserved spot today and came and had fast service!! I like that!

Thank yoy Scott for helping us with understanding the storage process

The best / clean tell all my friends

Great location, clean property and awesome customer service!

Nice facility and friendly staffs, very clean.

Great experience and the representatives (Scott and Kim) were extremely helpful and knowledgeable.

Beautiful facility and excellent customer service from Scott!

Great access, great service

Neat place,nice service.

The place is awesome

This place have really good service

This place is awesome

It’s very clean

Very clean facility . Scott was very helpful ,kind, and professional .Great customer service . I highly recommend this location!

Better then public storage

Great place! The building is clean, manager Kim is very helpful and friendly. I would recommend.

Very clean, Scott is really good!!!

Scott was very helpful. Love the facility.

Scott was great and very clean facility!!

I am very impressed with this facility. It is very clean and the security is excellent. I feel very safe storing my things here. Scott and Helen were excellent at helping me get everything settled. I highly recommend this facility.

Process was very smooth and easy. Staff were helpful and considerate. Everything explained.

The building was clean, the staff was very helpful. Kim helped to find the perfect unit. Great place.

Kim was helpful, and the building was very clean. It was just an overall great experience.

Scott was very very nice. Good price $ good deal

Very clean facility and Scott was very helpful.

Prompt service. Scott was very helpful getting us set up with our unit.

Very clean facility! Scott has exceptional customer service!

Courteous and informative staff. Easy to check out a unit and then sign up.

Kim and Scott set us up with storage unit we needed, simple process, very helpful.

Kim and Scott were very helpful with picking out a storage unit! Pleased with the service, would definitely recommend this ezStorage location!

Great service. Thank you for your help. Place is clean and new

Facility is spotless. Scott was extremely helpful and very accommodating. Convenient location and reasonable rates.

Clean facility, large units, carts available for moving the heavy stuff. Setting up the unit has been easy.

Nice facility, Scott was helpful.

Great storage place. Staff is really attentive and professional.

Great place!!!

Facility is very clean. The sign up process was very easy. Scott was great! I would definitely recommend using this them for storage.

Ez to use! Very friendly, clean and well managed! Highly recommend!

Kelly was a great help and very friendly

I didn’t like the set up so walked out.

Kim was nice and attentive. She answerd all of my questions and made sure the unit fit for my liking. It was a pleasure working with her and I would recommend this place to anyone looking for a storage unit.

Great service. Scott has been real helpful!

Great experience and very welcoming.

Everyone very helpful and friendly. Great experience

Easy to get storage in and out, carts available.

Clean, good nice people.

Awesome facility. Very helpful employees. Super clean facility

Very clean facility, great employees, convienient location.

Great service, clean facility, very helpful and big spaces

Nice folks with good prices, talk to Scott he’s very helpful.

Scott was helpful and the place is well kept

Good service always by Scott and his team

Very clean facility. And Great customer service.

I have experienced other storage places...fortunately this facility is exceptional. The resident managers are very helpful, considerate and most importantly very respectful. They have kept the facility exceptionally clean and organized. I am impressed and believed, this exceptional treatment is not particularly for one person but for everyone. THUMBS UP...👍

Great rates and friendly staff. Very clean and climate controlled.

Kim was very professional and helpful. The facility and property are very clean!

Kim and the team were AMAZING! The price was good and the site is convenient. Highly recommend.

Very clean, helpful, and friendly staff!