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Public Storage Self-Storage Units at 9002 Red Branch Rd, Columbia, MD
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 23/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- locker
$ 23 /mo $ 46Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 23/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 23 /mo $ 46Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 24/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 24 /mo $ 48Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 36/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 36 /mo $ 72Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 87/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 87 /mo $ 174Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 103/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 103 /mo $ 206Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 238/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 238 /mo $ 276Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 478/moLarge 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
$ 478 /mo $ 537Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Columbia
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At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 479)
This is a very convenient location. It's not on a busy road so it's very easy to access. There's plenty of parking and a great loading dock .
Kimberly was fantastic! ...Very friendly, professional, and accommodating.
We looked at several units to determine which would be the best fit for me.
The location looked exactly like it was pictured online.
Kimberly made this a very easy and pleasant process
Very polite, professional and clean! Best bang for your buck! Xx
Great customer service. Very clean property.
Deb was such a big help. She’s was very helpful and respectful.
Kim was so helpful and the building was really nice and clean
Awesome staff and amazingly clean facility.
Very clean and great customer service. Would definitely come back!
Great storage location and customer service!!
Kim was very professional and helpful in regards to my unit.
Public storage is a state of the art facility with security being high on the list. It is climate controlled and always very clean. But the real reason im leaving a review is not because of the facility but because of the on-site manager Kim B. She is the most helpful and accomodating person. She solved a problem for me the other day that has helped me immensely. Kudos to miss Kim👍
Very professional been here for years Ms. Banks is truly an asset to your company!
Very friendly and helpful employee!
Kim is so nice and really nice property.
Flasko Shelia was awesome in her reception, guidance and service. Thanks for your guidance.
Office manager Kim is great! Life saver!
Kim was so nice and very helpful. This place is always so clean and well taken care of. I would highly recommend this location!
I've been renting here for years and the place is very clean and Kim is wonderful customer service. I'm very happy with this location.
Excellent service and good information rendered.
Great customer service, clean, safe facility. I've used many times over the years.
My experience was outstanding. Kim truly understands the customer experience. I would not be renting there unless it was for her.
Moving is always an stress-inducing experience. Especially when you’re managing the logistics of different companies and schedules. I appreciate that the Public Storage at Red Branch has staff on site who are not only knowledgeable about the rates and promos, but also serve with empathy. Sheila was able to answer all of my questions with a level of customer service that is rare now that customer service bots are becoming more prevalent. I really appreciated the human white glove service. If you’re looking for a storage unit and they’re all relatively the same to you, opt for this facility where the staff is kind and helpful. It made a big difference on moving day!
Shelia was very helpful and courteous
Recommend. Kim is always super friendly and helpful and the facility is clean!
Kim was super helpful and the best! Very easy process!
Ms Kim was very helpful and so sweet she had all the knowledge you needed to know about the storage units I would absolutely come back just so she can help again
This is the worse storage organization ever, out of all the storages I rented. I wouldn't give them any stars if it wasn't for Ms. Kim, she's 5 stars. The rates are ridiculous. I've never heard of a storage facility cutting off a customer's lock, usually they would place their locks on your storage in addition to your lock. Then they charge you for their lock. Public Storage have some unethical policies & make it hard for a person to get back on track with their account, having these outrageous fees. I'll never rent from them again & will make it my business that my social network become aware of their ridiculous prices & hidden fees that were added to my leasing agreement. Be aware of that $1 rental price to draw you in.
Beware. Rented a unit online, which is the method they direct you to use. The descriptions online for the smaller units are misleading and deceiving I came to find. The unit I rented turned out to be a locker in a wall, which was completely useless for my needs. I requested a full refund as I never even opened the unit. Well, despite doing everything online they claimed there was a $30 non-refundable “administrative” fee. They literally did NOTHING and provided me nothing. I am still fighting to get this fee back and they are completely obstinate. I would not trust Public Storage as they have demonstrated that they are an untrustworthy organization. They literally stole $30 from me.
If you MUST use them I highly recommend you visit the location and tour it to make sure you get what you need. Make them actually do SOMETHING for the ridiculous scam non-refundable “administrative” fee.
Kim is absolutely amazing. She is totally excellent at what she does, and sincerely cares about her clients. She gets ten stars 🌟
Kim was great at explaining the ins and outs of storage to my mom & myself.
Kim has been extremely helpful throughout my storage experience.
The facility is very clean, climate controlled and lots of carts make it so easy to get from the truck to the unit. My only problem was that the rate went up so quickly and I could no longer afford to pay the monthly fee. Kim worked as hard as she could to lower the cost for me but corporate sets the rates..
So my experience there was
5 stars for Kim
5 stars for the facility
Only frustration was that corporate seemed to set arbitrary price hikes which sometimes added unreasonable monthly bills
Highly recommend that you stay in contact with Kim and see if she is able to offer help lowering the rates.
I rented a space using the website and I have yet to need customer service assistance from an actual person because the technology works consistently.
Great service and super clean facility Kimberly is the best thank you for everything
After the loss of my husband recently I had alot of his possessions which was hard enough, Ms Kim was Super Helpful in getting a unit to accommodate my needs .
Thank you so much Ms Kim
Good customer service clean locación Juanita is very nice and profesional .
The ladies at the front desk, Kimberly Z and Juanita, were very enthusiastic and helpful with everything I asked. I appreciate their help and hope they are valued at the company!
Wonderful place! Very helpful and gave us lots of options and advice for our storage unit!
Changed my review because the prices have severely jacked up over my lease faster than I can keep up. Beware of the constant price changes!
Kim B was amazing! So happy we choose this location!
Manager Kim was super helpful and helped me every step of the way
Great service in transferring storage rooms at Public' Storage in Columbia MD!
Great location, well maintained, and helpful staff.
The facility was clean and the resident manager was very helpful and professional. I am very happy with this location.
Good facilities, clean and well lit. I usually don't have a problem finding a cart unless it's just really busy. The staff are responsive and helpful.
Ms Kim is the best. Very informative and professional.
Very friendly and helpful answered all our questions.
Kim is wonderful. Very professional, friendly and helpful. Great experience
My experience here at this public storage has been a 10/10 . The facility was well-kept, clean and smelled of fresh cleaning chemicals (which Varys from site to site) Ms.Kim.B welcomed us with open arms, she was very helpful an attentive to all our needs a wants on site, truly appreciate the hospitality during these cold and windy days. Happy holidays -Jayden from 1st light energy.
Kim b is one of the best associates that I have ever run into
She is always going beyond the call of duty
She always recognizes me by my name and very friendly
She is really a rare kind of people these days who always takes her job seriously
It is my humble opinion that public storage is very very lucky and fortunate to have her for the company
I would like to thank Kim B. for great customer service at Public Storage in Columbia, Maryland 21045. She found the right Storage unit that met my needs and smooth paperwork processing to secure the proper unit for my Storage needs. Thank You Kim B.
Omg Thank God my husband and I found Kim B.! We didn’t expect to need public storage again, but life happens, and when we came in, we saw Kim still there & she did above & beyond again!
Absolutely amazing customer service and engaging communication. 👍🏿👍🏿👍🏿👍🏿👍🏿. Kim is the greatest always helpful and welcoming! 🙌🏿🙌🏿🙌🏿
Awesome Customer service. Personable, Patient, and Knowledgeable. Kim is absolutely amazing! 👏🏿🙌🏿🙌🏿🙌🏿🙌🏿🙌🏿
Excellent storage! Clean property!
Kim was amazing So helpful!!!
I just want to give a shout out to Kim from Public Storage in Columbia MD, we moved from New York to Maryland and she has made it so smooth!!!!! We thank you Kim
The place is clean. Kim goes above and beyond for the customers, super helpful and friendly
Facility is nice and clean. Beware the price increases here are consistently baffling. Pricing is not even remotely close to other storage facilities in the area. Been at this facility for close to 3 years and the price has increased over double our original set price. Not necessarily the specific locations management's fault but the lack of respect public storage corporate has for its customers is very disheartening.
i’m not sure who it was who answered my call but they were so rude to me!
i simply asked how we would go about putting someone else’s things into the unit and not being responsible for it after (bc they aren’t our things) and they cut me off several times while i was asking my questions. then when i pointed out they had been disrespectful, he insisted i was disrespectful first..
Thanks for the exceptional service! We left exactly satisfied with our rental!
Kim was very informative and kind. Thank you!
Awesome customer service. Thank you!
Kim is incredible! I have worked with her for years and love having such a friendly face there to help and support with my storage unit! You have a gem, truly she needs a raise and is the reason I continue to keep my items stored here!
Kim was excellent!!! Very helpful and knowledgeable!!
Many years of great service management is top notch! Cleanliness is paramount!
Mrs. Kim is AMAZING 10/10!!!!! This is the place to be! She really looks out for you!! The units are good too 👍👍🏾
Kim was great and made sure everything was taken care of on the spot. Very informative and I highly recommend.
Kim. B is amazing with customer service. definitely this establishments best employee! Thank you Kim. B!
Taylor, Taylor, Taylor... You are the very best young lady I've met in a long long while! Your professional and personal, welcoming nature is the best! Happy Birthday by the way!🎂🥳 My stay in this area will always include you and the service I receive at Public Storage. Thank you Maryland, you have all the Great People! Don't change, please!👍 Public Storage!!!!!!!
Kim was very helpful in helping me find the right size and the place is very clean. I would suggest this place
Kim B was amazing. She helped with all of my questions all while giving exceptional customer service.
Kim B. Was very amazing she was very helpful and kind, if your looking for great help I definitely recommend speaking with her 😁
very clean and Kim the property manager is super friendly.
Kim was very awesome with getting us setup and making sure we were well taken care of.
They raise rates every 6 months and cut their staff. Going to find another place.
Very nice storage facility. Clean, safe, helpful management!
Kim Banks, the manager of the Red Branch location is a pleasure to work with! She was increadibly helpful and did whatever she could to make the experience of switching to a new unit go as smoothly as possible. Thanks, Kim!
KIM IS GREAT
Kim Banks, at this Columbia North location is a very professional and helpful staff member. She was extremely helpful and understanding, and helped me with an issue that I had with my bill.
George Jett
Kim B was especially helpful and pleasant during the storage rental process.
Clean and amazing customer service!! Wouldn't store any where else.
Kayla was a tremendous help to me for my storage needs! She was very friendly, knowledgeable & profesional. Such great customer service!
Kim was super helpful on the phone! Very friendly and efficient with answering all my questions.
This place is the best storage facility I have ever used! It's exceptionally clean and bright and I always feel safe in and around the premises. Mrs. Banks is always a pleasure to work with making sure to answer any questions and accommodate my needs. I would gladly recommend this site to anyone in need of this service.
Kim is great! Always very helpful and informative about options!
The Red Branch location is fantastic. Manager Kim Banks helped me reserve and successfully move in to a unit there a few months ago. She was very pleasant and easy to work with. It is climate controlled and I know my stuff is safe and sound there.
Kim is the actual best. Always super helpful and she goes out of her way to make sure that you get the best service that you can ask for!
Nice building so clean! Kim was so helpful and patience.
Kim helped me find a perfect unit today at the Columbia location. She was awesome! Patient, answered all my questions, was knowledgeable. I couldn’t have asked for a better employee to work with me in my storage needs :)
Very clean & friendly staff. Kim is so helpful.
great place to keep my stuff
very clean!
Kim was great!
Extremely clean!! Kim was so helpful and made the process easy.
Kayla has been super helpful and efficient in her customer service and support. I have not provided many feedbacks that are 5 stars easily. She is awesome
The staff is always there to help. The place is clean great job all round
CLEAN!!! and modern facility with friendly and professional staff.