Chiah was very helpful and pointed me in the right direction for a cheaper unit
shanae faison is a very good worker and very nice to her customers, she’s knows her job very well .
I am a long term customer at this particular site with regular visits. In all the time I have interacted with Mr Evans he has been extremely professional, patient, honest, and consistently helpful. I most certainly stand by my original review.
I am absolutely impressed by the professional and friendly service provided by Chiah. The facility is always so clean and secure. I definitely recommend the Druid Park Dr location.
The dollar a month is to get you in the door for fluctuating fees this location in particular lack customer service every encounter with the guy with locs and glasses was rude and obnoxious also beware of their Vermin problem
Chiah was great. He was able to assist with updating my auto pay and access to the PSApp. He deserves a raise.
Chiah was amazing and even got me a great deal
The covenant and the price
I was treated with the most respect and kindness. Very helpful, service was outstanding …
Great costumer service Chiah was very helpful
Mr. Chiah Evans @ the Druid Park Dr. location in Baltimore was wonderful. He is very professional, pleasant and very knowledgeable about his job. At the end of August 2024, I was cleaning out my dad's unit, along with the other renters cleaning out theirs. It was very chaotic but Mr. Evans maintained his professionalism while helping me out with any questions or concerns I may have had as if we were the only one's there. Mr. Evans continued to provide the next customer with the same service he'd given to me. The staff also does their best to keep this facility clean.
The staff at Druid Park Dr. location are friendly and helpful. They are patient when assisting you and try their best to accommodate your needs!
Chiah @ the Druid Park Dr. location in Baltimore was very amazing & friendly with helping me with any questions and concerns I've had.
Clean, well kept and better managed. Unit was easy to find and the hand carts were helpful.
Chiah E. @ the Druid Park Dr. location in Baltimore was awesome with helping me out with any questions and concerns I've had. Friendly customer service, they do their best to keep this facility clean as well.
Chiah was very helpful and professional!
Jeanisse was patient an very professional. I thank her so much.
Jeanisse was the very professional make sure she get a raise
Jeanisse was great help an was professional with helping me make my payment
Chiah was amazing! Very professional and efficient!
Clean safe units for rent, staff was especially helpful, specifically Jeanisse, she went above and beyond to make sure my needs were met. Will definitely recommend public storage to family and friends in the future. Ten out of ten AWESOME
Jeanise was very helpful and professional. She greeted my family with a big smile and assisted us with the issues, and explained everything with great details.
El personal de public store son muy amables y las instalaciones siempre están bien limpias
Jeanisse was patient an helpful, and professional with my rental.
Jeanisse was very nice an helpful
Chiah ,a well professional person in knowing how to satisfy the customer.
I absolutely appreciate the level service and knowledge provided the manager Chiah. I would recommend the site as it is very clean and safe.
Jeanisse was very helpful and kind. The best consumer service I ever had
Mrs. Jeanisse It’s a beautiful wonderful person who helped us understand everything down to the t. She deserves to be in corporate, However, her servic was genuinely appreciated. And if I ever come back, I would prefer to deal with Miss Jenny. Thank you very much.
Jeanisse was patient an amazing service I would like to deal more ppl like her
Jeanisse was very helpful, she showed me around and helped me with my access code to get into my storage unit
Jeanisse she was Extremely Loving and Caring to my needs as well as concerns. She has Excellent customer service as well.
Jeanisse was a great assistance. I'm new here and great introduction to the city!!!
Jeanisse was very professional customer friendly easy to talk to the place was nice and clean and organized I wish that there were more like Jeanisse it made my day easy
Jeanisse was very patient an kind with helping me with find new locations to rent storage unit.
I truly appreciate the help that Chiah took his time and explained everything to me with much patience and he was very respectful and helpful to me understanding everything. I totally appreciate his service. 5 stars to Chiah. Perfect salesmanship
Jeanisse was very helpful with my erental
Jeanisse is the best!!! Stop in xxink
Jeanisse was very helpful with info for an additional unit. Very knowledgeable and pleasant
My experience was very nice. I walked in frustrated with having to use storage to began with and my situation. I went online to get a storage and ordered the wrong size!
Chiah was very helpful with assisting me with updating my storage unit
He was patient and pleasant! & the price to upgrade was very much affordable
Ty so much
Nea was really nice and helpful every step of the way! I really appreciate her and her kindness. She’s awesome
Jeanisse was nice an helpful age great customer service.
Jeanisse give great customer service
Jeanisse customer service was great she help me with paying bill and was very friendly. She answered all my questions and was patient with me.
Nice, helpful staff. The only issue is that it smells bad on some levels.
Chiah was very helpful. I would recommend for your storage needs.
Jeanisse was a great help she really showed that she cared for the coustermer she beyond what a property Manger have ever done for us bless her heart ❤️
Jeanisse was awesome. She literally saved my life! This process was seem-less with her help. Never leave, please!!! Thank you, thank you. Thank you!
Jeanie’s did a phenomenal job helping me get into the unit!
Jeanine was amazing she handled all of my issues in a timely manor, and was able to get me a discount. I am extremely happy and grateful for all that she has done for me. Thanks again for taking the time to assist me you are awesome!!!!!!!!!!
I came into the public storage today to pay my bill. This wonderful lady named Shamia was the most wonderful lady I’ve met with the most beautiful smile and personality. Me and my husband come here often we’ve had storage here for about 3 years. She was very helpful in which me n my husband were thinking about down sizing and I know that I can be a lot but she had so much patience with me and my husband. She told me that she’s not at this location a lot so I hope to see you a lot around here. We need someone around here like here with a great personality and smile. She’s doing a great job 👏
My experience with Chiah was absolutely wonderful. He really took his time and made sure I understood the entire process. I would definitely recommend him to anyone.
Mac was a great help reducing my rent!
I had a wonderful experience with Chiah. He was very knowledgeable welcoming.
Love story here management is awsome
Clean, organized and friendly staff!
Very helpful staff and easy storage
Great service! Mr.shawn was very kind and helpful. He was very patient and walked me through all the steps. First time using a storage unit but I 100% recommend storing your things here. Super secure location.
Chiah was great . He neefs a raise.
Ms. Kimberly was very helpful with assisting us with or storage
Kimberly is great and assisted me with my transfer even on her day off. She is such a pleasure to deal with
Chiah has excellent customer service and explained everything I needed to know navigate the rental process.
Public Storage helped me work through an absolute nightmare with the people that did our move.
They were patient, understanding, and helpful, even when (in the moment) I was less than gracious.
I appreciate their hard work and their team did great, despite the holiday weekend.
Pretty pricey, but what can one say. Over $3600 ($1800 per year) I had 2 units, but got rid of one last year right after Public Storage took over because storage price increase. I'm finally moving my items out before prices go up again due to how everything keeps going up. Hopefully no stragglers (roaches) catch a ride. As for mice, my unit a little left in there and I didn't see a mouse droppings. I'll take a look again after its totally empty.
3rd floor I've never seen roaches.
4th floor had roaches in halls & mice droppings inside unit last year. I did report to office.
Adios Public Storage and hello to my $1800 per year that I will now save.
They horrible at this location never anyone around to handle any ? They never respond to phone messages 😒
Chiah Evans was very helpful , my questions were answered and Chiah Evans made sure I was informed and understood everything 🤗👍🏽
Chiah great customer service with excellent leadership; Solved a problem that happened on his day off!
When I first moved my stuff into storage I was pleased. I don’t often go there but have started in the past year. Lots of mouse dropping inside of my storage container which is concerning. Outside of that I will say the outside is maintained.
Chiah & Nikia were more than helpful. Very polite & timely ❤️ Definitely will be used in the future.
They made my First time getting a storage Unit so amazing, they definitely Deserve 5 stars .
No service all all needs to be closed down
They definitely provide the spaces needed but are a little pricey.
I was treated as a family member.Ever step was fully explained in detail. He was polite and a pleasure to have help me. He needs to be cloned.
I HAD A GOOD EXPERIENCE 👍
MR CHIAH And MR SHAKUR WERE BIG HELP!!!!!!!
Customer service is incredible at this office. Chiah the manager is very helpful and knowledgeable. Clean and safe.
I always have a great experience when I visit this store. The manager Chiah is always very helpful and professional. Please give him a raise!
This is a immaculate storage of had for 8 years and it stays like that clean friendly service, and I loved It. would recommend anyone to this storage facility. Chiah professional and courteous you don't get all of this everywhere. 🙂👍👍
Chiah was AWESOME and AMAZING!!! He went above and beyond to make sure that I got just what I needed. Thanks Chiah!😃 Looking forward to doing business with you again!😃
Chiah was very helpful and professional
Recommend for your storage needs
Employees very friendly and helpful. Facility very clean. Great place to store your belongings.
charges your card auto even though its not put on autopay. changes your due date to the first regardless of your wishes. does not answer app or phone.
storage units are okay. no power outlets. concrete floor, complete with a mouse repellant packet inside. cell service was pretty good though.
I don't like that the prices are going up
The manager Chianti’s is very professional and knowledgeable. He helped with getting me a great deal and space. Highly recommend storing here
Chiah was very helpful and professional. Recommended for your storage needs
Awesome customer service!!! Patient and very knowledgeable concerning product and services. Kudos and raises are in order!!! Chiao is the Rep of the day!!
Chiah was very helpful with my unut size excange today. Clean and secure site recommended for your atorage needs.
Just rented at this site and Chiah was extremely helpful and professional!
Chiah was extremely helpful and professional. Recommend you store here.
Chiah was very helpful and professional.
I was there today and I was glad to meet Mr Shakur Allen. He was very helpful and really professional. It was such a breath of fresh air walking to a place to see a young black man working in the corporate world as a professional. Nowadays you just don’t see that
The manager Chiah is extremely professional and helpful! Recommended for your storage needs. Clean safe and secure.
This isa good place to store your things. Great service.
Mr.Chiah Evans, is the best Manager I have come in contact with since I can remember, very professional, and he truly knows his job. I truly appreciate the service I received today
I absolutely recommend this site for your storage needs. The managers Chiah and Shakur are very helpful and professional. Clean safe and secure.
Chiah was very helpful and knowledgeable. Great experience renting here. Clean and safe property.
Chiah was very helpful and pleasant I would recommend to anyone.