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Public Storage Self-Storage Units at 3900 Tchoupitoulas Street, New Orleans, LA
Address
3900 Tchoupitoulas Street
New Orleans,
LA
70115
Full Service Kiosk Available
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
3'x4'Online only price$ 29/mo
Small 3'x4'- Inside unit
- Locker
$ 29 /mo $ 38Best Price Label+ one-time $29 admin fee
-
5'x12'Online only price$ 38/mo
Small 5'x12'- Upstairs/elevator
$ 38 /mo $ 76Best Price Label+ one-time $29 admin fee
-
5'x12'Online only price$ 49/mo
Small 5'x12'- Inside unit
- 1st Floor
$ 49 /mo $ 98Best Price Label+ one-time $29 admin fee
-
10'x10'Online only price$ 104/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 104 /mo $ 138Best Price Label+ one-time $29 admin fee
-
10'x12'Online only price$ 104/mo
Medium 10'x12'- Inside unit
- 1st Floor
$ 104 /mo $ 138Best Price Label+ one-time $29 admin fee
-
15'x12'Online only price$ 191/mo
Large 15'x12'- Climate Controlled
- Upstairs/elevator
$ 191 /mo $ 254Best Price Label+ one-time $29 admin fee
-
10'x20'Online only price$ 199/moLarge 10'x20'- Outside unit
- Drive-up access
$ 199 /mo $ 266Best Price Label+ one-time $29 admin feeHurry!
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 393)
I had an amazing quick and easy experience working with Miss Loretta at New Orleans public storage on tchop. Not only do I feel secure with my belongings stored through them. Im also able to find affordable storage in New Orleans. With the quick and easy access, I can store or take anything at any moment that I need. Thanks, Loretta!
I really needed a storage unit and Loretta helped me right away. big thanks to you!!
Had the best experience with Loretta!! She was very efficient in helping me out!
Loretta helped me with all of my storage needs!
Loretta was awesome! Very nice place
Loretta was great! Helped me with all of my needs! Highly recommend this facility and getting her to help you out also!
I had such a great experience with Public Storage, and Loretta was awesome! She made everything super easy and helped me find the right storage unit. She answered all my questions and explained everything clearly, which I really appreciated. The place is clean and secure, so I felt totally comfortable leaving my stuff there. If you need storage, definitely check out Public Storage and ask for Loretta—she’s the best!
I recently had a great experience with Public Storage and want to give a big shout-out to Loretta! She was super welcoming and really helpful from the start.
Loretta listened to my storage needs and walked me through the best options. The facility was clean and secure, which made me feel safe about my stuff.
I really appreciated Loretta's friendly attitude and how she answered all my questions. If you need storage, I highly recommend this company—just ask for Loretta! You won’t be disappointed!
Really pleased with my rental at this facility. The space was clean and smelled good. Loretta helped me get set up and made it seamless. Her positive attitude and friendliness was a plus. I recommend this facility to anyone who needs to store their items!
Ms.Loretta was very informative and helpful with the process in renting a storage unit.
Ms. Loretta was a huge help in my process of renting a storage unit. She was very patient and understanding about my situation and made the whole process so easy for me and my husband. Thank you Ms. Loretta!
Loretta was great! Helped me out as soon as I walked in the door and secured a storage unit timely and efficiently!
Great experience here! Thank you Loretta for all of your help getting me a storage unit!!
Had the best service from Loretta! She went above and beyond!!
Loretta was immediately pleasant with greeting us as soon as we walked in the door. Helped us get all of the help and information needed to secure us a storage unit! Highly recommend this place and getting the help you need from her!!
Ms. Loretta was very helpful with answering all my questions. New to the area. She was very polite, excellent service!!
Great information given by Kenya for renting a unit. Thank You Kenya
Awesome customer service from Kenya
Thanks a bunch
Miss Kenya saved my account. I am so relieved! Thank you Thank you.
My non-profit has anywhere from 2 to 4 units at this location depending on time of year. Very convenient and the staff is extremely helpful. Loretta recently helped me sort some issues out and went above and beyond for customer service. Thank you Loretta!
Busy lady Ms Kenya, but she was able to answer all my questions about renting a storage. Thanks much
Kenya was very helpful. Great service.
The sign-up and enrollment process went quite simply and smoothly, and all terms etc. were clearly stated. That, however, is not why I am giving such a high scoring review.
Wilfred, the employee that was working on my check-in day, is the person that earned such a high score. When I first arrived at my locker's door, Wilfred saw me having trouble with things and came to my assistance. He showed me some tricks on the locks and doors and told me some best practices as to how to keep things safe and secure. After packing my locker and trying to drive off, my car would not start (likely due to me leaving my doors open for so long). Wilfred then helped by jumping my car's battery and staying with me for a bit to make sure everything was OK. His kindness and willingness to help even with things that are not his job earned every one of these 5 stars and more.
Wilfred, I cannot thank you enough for your help. You have made a rough time much better and easier to navigate.
Awesome service Ms Kenya
Ms Kenya you are an awesome associate,
Public Storage is blessed to have you working for company.
Kenya save us money on our storage today. Thanks Kenya
Thanks Kenya you saved me some money on my rent thanks alot
Went in to pay my bill Kenya was very helpful. Thanks
Ms. Kenya is a lot of help and very easy to talk to.
Very helpful lady Kenya
Loretta, who splits her time between the Tchoupitoulas/St Charles Public Storage locations is spectacular! Her customer service is professional and thoughtful.
When Loretta saw that my husband and I are longtime storage customers and are paying an extremely high monthly rent, she took it upon herself to get us a Loyal Customer discount for the next 6 months.
I hope you know you have a wonderful employee working for you.
Want to shout out Ms Kenya. Great customer service. Thanks
Helpful lady Kenya. Thanks
Thanks Kenya you are awesome
Kenya and Wilfred were very helpful with my move in. Thanks guys!
This storage is too high for the amount of space I've got need something cheap $181 that's too much
Thanks Kenya for you help with my payment to account
Awesome service from Ms Kenya
Thanks
Thanks Ms Kenya for all your help
Kenya was wonderful!
So nice and helpful
Wilfred helped me after a month of issues online. Thank you Wilfred and Kenya! Great people and such a help
Super easy and was able to move in same day! Kenya is so helpful!
Kenya was super helpful with setup of account access!!!
Kenya your the best thanks for your help
Clean spot , nice person Kenya
Thanks Kenya & Loretta for your help today
Kenya Was excellent and helping me out and guide me through the process. I would recommend her to anyone, and I think Public Storage is pleased to have her working there.
I had an issue with my unit and Kenya resolved the situation immediately. Can't ask for more than that!
Stop by office to get quote on a unit was very impressed with knowledge and help I received. Kenya is an asset to the company and a joy to talk to.
Great location, clean environment. Nice person Kenya
I came in to get pricing and Kenya assisted me. She took her time and answered all my questions she even walked me around property. I wanted to share my experience at Public Storage. Thanks again Kenya
I want to say thanks to Mrs Kenya. You are very knowledgeable and helpful
Thanks Mrs Kenya you are awesome & kind
Thanks Mrs Kenya you are awesome
Thanks Kenya
Thanks Kenya Loretta Wilfred for all your help today
Thanks Kenya your helpful
Thanks Kenya your awesome
I was very frustrated upon arrival but Kenya sis an awesome job with working with me.
She sefinatly made me smile
Thanks Mrs Kenya
Thank you Mrs Kenya
Thank you Kenya you were helpful.
Thanks Kenya for your help today
Ms Kenya is the best! So helpful!!
Thanks much Mrs Kenya
Thanks Mrs. Kenya
thanks kenya
Thanks Kenya
Great service clean environment
Thanks Kenya
Thanks Kenya you are awesome
Thanks Mrs Kenya you are always so helpful
Kenya was super helpful for our storage needs. Highly recommend.
I was told they are climate controlled and there is an elevator. Only a service elevator and the AC was not on and it was 90 degrees outside. Never used it and had to jump through hoops to vacate.
Thanks Kenya
Thanks Kenya for your help
Thanks Kenay for all your help
You are awesome
Thanks Kenya for all your help with my transfer
Thanks Kenya for your patience & help around property.
Thanks Kenya
Thabks Kenya for your help
Excellent excellent sercice Kenya. Couldnt have done it better
Thanjs so much Kenya for your help
Thanks Kenya for your help today with my storage
Thanks Mrs. Kenya for your help today
Thanks Kenya for being so nice & helpful.
Ms Kenya walked us thru the whole process and it was painless
Shout out to Mrs. Kenya for being an excellent associate at the Public Storage on Tchoup. She helped me move into a unit today quickly when I had a big delivery show up a few days ahead of schedule. Very friendly and professional!
Thanks Kenya for helping me with my unit today!
My first in person visit with Ms. Kenya was not only professional but vary helpful and informative. I will gladly inform others of your services..
Thanks! Kenya for your help
Kenya was kind and so helpful!! Would recommend every time!!
I came into get price quotes on units
Kenya was very nice and helpful with providing me with the information needed. I would recommend Kenya to anyone looking to get a storage
Thanks a lot for the help
Thanks Kenya you are a nice patient lady that is very helpful.
Very knowledgeable and professional.
Thanks Kenya for your help today
Thanks Kenya you are always helpful when I come thru
Kenya was amazing when I had some troubles with the facility. She is so nice and helpful.
Thanks Kenya for helping my Son with his unit today
Thanks Kenya for helping me with my unit transfer today.
You are kind and patient
Thanks Kenya for all of your help!! It’s been such a positive experience!
Kenya is awesome!
Thanks Kenya for your assistance today
It’s always a please when I come to Public Storage
Kenya was very helpful showing me my unit
Kenya was very helpful!
Thanks Mrs Kenya for assisting me today
Had some trouble with my initial unit check in, but Ms. Whitney was very helpful in finding me a unit that would work under a short timeline. Good facilities and just a general good experience
Kenya was very professional and friendly in her job she is a very polite and helpful in her duties
Whitney was most pleasant and knowledgeable in assisting my departure, great service...
Whitney was great and was a huge help getting me settled in my new space.
Thanks Kenya for your help.
It's always a pleasure to come to my unit & see you on premises.
You are helpful and very professional with what you do
Wittney was extremely helpful and friendly during my move in. She took great care of me helping find a unit to store my stuff. Thanks to her and her phenomenal customer service I will definitely come back again to rent a space over the next couple of summers. Y’all have gained a customer for life. Thanks again Wittney!!<3
Thanks Kenya for your help
Thanks Kenya for your help today.
Thanks Kenya for all your help today
You are professional and efficient
Thanks again Kenya
Kenya was awesome!!
Thank you so much Kenya for helping me today! She was very quick and efficient!
Thanks Kenya, For your help !
Thanks Kenya for helping me with my reservations today
Thanks Kenya for helping us get a storage today.
Thanks Kenya & Whitney for assisting me whenever I come into office.
Really appreciate you guys.
I would HIGHLY recommend this location for anybody looking to get a storage unit
Thanks Mrs Kenya for helping me today
Love your spirit
Thanks Kenya was a great help helping me get in my storage
Came in to make payment on the account and Ms.Whitney had the most pleasant attitude was so helpful and nice. She keeps property very clean and is always there to help when needed.
Came to the property and Whitney was so helpful and nice she made sure she took care of renting of the right size unit.
Whitney customer service is wonderful very helpful even when not at the best of spirits was very nice n helpful showing me what to do n where to go
Thank you Kenya for assisting me today
You have a beautiful spirit.
Thanks again.
Had a great experience here. Whitney took great care of us!!
Thanks Kenya for your help,
You are a beautiful person.
God bless you
Thank You Kenya for all your help.
You always help me when i come to my storage unit.
You are a lovely person and I Thank You for that.
Excellent service getting my units transferred! Thanks Kenya
Thanks Kenya for helping me download Public Storage app.
Appreciate your patience and kind words.
You're the best
Perfect service!!
Thanks Kenya for assisting me today.
I will return fir a storage unit.
Thanks Kenya for assisting me today
You are an amazing sweet person-there should be more employees like you
Needed to view the various sizes to make a decision. Ms. Whitney was very professional, willing to assist and super friendly. Go see her!
Great lady in the office.
Whitney was just amazing. She helped my client who has had a few strokes and is hard to understand. She gave us the info for my client to find her password and log in to her account.
Whitney was very nice and welcoming she stayed after 6 pm to transfer me to a different unit that was easier to access. She also helped me download app she has wonderful customer service
Whitney was so nice and attentive with my needs for my unit. Whenever I come she is there somewhere on the property cleaning up. Very nice young lady with excellent customer service.
Kenya was a great help! Awesome service!
Kenya is the best in this company and y’all would be very reluctant not to promote this wonderful employee thanks to Ms. Kenya for her wonderful services
Thanks Kenya for helping me with some positivity I needed that
Thanks Kenya for helping me today
I got the app now
Thanks Kenya for all your assist with our new storage unit.
Also I appreciate the information about the Public Storage app & the benefits of having the app.
Thanks a million
Whitney provided excellent customer service and was very responsive. It was nice to be treated like a valued customer.
Public storage in New Orleans Louisiana Tchopotolis store representative Ms Whitney was very polite and knowledgeable of my account. This young lady displayed her ability to work with customers and her services was extremely experienced and extraordinary in her manners. I was truly once again impressed with her remarkable and beautiful services at this location.
Thank you Ms Withney for the friendly and timely reminders of my account and your ability to be a good team member of Public Storage please keep of your highly experienced and motivated customers services manners. She is truly management experienced and I hope corporate take a closer look at her work and promote her.
Good Luck with your career
Thanks
Sonja Dedais
Kenya was wonderful helpful and professional and prompt with my callback she deserves a raise and promotion thanks to her!!!
Thanks for your help Kenya
This is by far the best storage experience I’ve ever had. Whitney is the absolute best! She thoroughly explained everything I needed to know about payments, fees, and even how I could save money. I highly recommend!
Whitney was very helpful and patient and kind with helping me rent my unit today.
I had the most wonderful experience with Whitney today as she helped me get a bigger unit. She was so kind and her spirit was the kindest. She was very patient with me and nice. I just lost my husband and her kindness was very refreshing and hear warming. She made my experience at public storage very nice and would recommend her to anyone I know.
Thanks Kenya for assisting with my auction unit
Even regardless of not being able to check in and pay due to computer system error, Kenny assisted in trying to find the unit I could pay for and due to the system not updating we both had no luck but she was very informative and helpful with the whole process and restored my faith in that public storage is the right choice for me. If anyone has any doubts or considerations please just come by the office and talk to Miss Kenya because she will definitely guide you to the light of public storage five stars !
Moved into a new unit today
Kenya was very helpful.
Came in to store to purchase a new unit.
Kenya was very helpful, professional, and thorough with assisting me.
Thanks Kenya
Whitney was very helpful...even before I moved in. I appreciate her great service and thoughtfulness.
Been a customer since they were new.
Always see Whitney sweeping and cleaning the lot when I'm there.
God job all!
Came into vacate my unit and Kenya was very nice and helpful to me.
Thanks Kenya
You have a very pleasant and friendly attitude
Very helpful and friendly person!!!
Kenya, who checked us in was super helpful and nice. We already have one storage here and it’s been great. We are currently renting our second 20x30 outdoor space. It’s been great. Especially with employees being so wonderful. See Kenya if you want great customer service. She’s been great!!
Came in to make a payment & Kenya was very helpful and refreshing
Pleasant person.
Thanks Kenya
Came in to pay bill Kenya was very nice
Thanks Kenya
Whitney was extraordinarily helpful; big ups to you!
I been having my unit for some years the customer service at this facility is wonderful. Whitney is very nice, she always talks to me, and she keeps it very clean. I thank her everytime I see her.
Whitney was so helpful. I ended up not needing storage at this time, but I have never had such awesome support from someone through the process. Highly recommend this location and hope to do future business with them!
Public storage is has an excellent location , nice facility, and friendly staff . Easy access to storage and very convenient hours.
Whitney was super helpful and made my move out process easy as pie!
Customer service was excellent she was very pleasant, love her spirit.
Great customer service Whitney helps me everything I need when i come through there
Whitney is the property manager at this location on Tchoupitoulas Street in New Orleans. She is helping us with a long distance storage space to ship a few large items prior to our arrival into town. She is amazingly helpful and very professional. It is a pleasure working with her, and I am looking forward to thanking her in person for her help with everything. 5 stars!!
SCAM WARNING!!
KEEP YOUR MONEY!!
I made an online reservation. The charged me 30 dollars on the fee. Non refundable( remember that for later)
Showed up to broken lifts. Couldn't move the ATMS upstairs they are 900 lbs a piece.
No onsite(told someone was there)
Called the 1800 number and was told the only person could help was the manager onsite(wasn't there) and the will be emailed.
While waiting the rained hit us after we unloaded our ATM on to a broken lift.. The ATM circuit board got washed out. its ruined
Couple days later Whitney told me I would get a refund. but could only be mailed. Its been a month. No check. No refund.
But I do have a 4000.00 broken machine. From wanting for help that never came, was never going to come.
This place is a SCAM They also keep deleting the 1 star reviews.
Not mine but all of them.
Have not received an email about anything. Just told on the phone a refund was coming. '
SCAM WARING
Edited to say I received a personal phone call from Whitney who made every effort to clear things up and make things right. She was considerate, respectful and friendly. Made all the difference in the world.. (Made online res, was sent to smaller cube, and charged higher price. Folks remedied the size but not online quote... was told to have a nice day)
Whitney is very pleasant always smiling and xustomer service is excellent
Miss Whitney is the most professional and helpful employee since I've been here.she is always keeping the property very clean. She goes above and beyond to help me.
Came to get some prices on a few sizes so that I can make a decision on what size to rent and the PM was the nicest and very professional, she showed me the units and took her time with every question I asked.
Whitney did everything I needed ger to do excellent customer
Whitney!! She is so awesome. Very helpful.
Whitney was such a help and so professional before, during and after our rental. She and Public Storage run a great operation. Thank you!
Miss Whitney was great! Very polite and showed us a sample unit and answered all our questions. Unfortunately she didn’t have a unit in the size we needed, but made us an appointment at another location. Other location on St Charles ended up being a nightmare though. Avoid at all costs.
I was having trouble moving out, being told that no one knew when the lock technician was coming, which caused me to have to pay for another month of storage when I was desperate to move. But then I tried again and met Whitney who made everything better and took great care of me. Thank you so much Whitney!! You’re an Angel
Nice location
Great