Public Storage Self-Storage Units at 3900 Tchoupitoulas Street, New Orleans, LA
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
3'x4'Online only price$ 27/moSmall 3'x4'
$ 27/mo $34Best Price Label
- Inside unit
5'x12'Online only price$ 48/moSmall 5'x12'
$ 48/mo $60Best Price Label
15'x7'Online only price$ 105/moMedium 15'x7'
$ 105/mo $132Best Price Label
- Climate Controlled
10'x12'Online only price$ 118/moMedium 10'x12'
$ 118/mo $148Best Price Label
- Inside unit
- 1st Floor
12'x12'Online only price$ 175/moLarge 12'x12'
$ 175/mo $219Best Price Label
- Inside unit
- 1st Floor
15'x12'Online only price$ 189/moLarge 15'x12'
$ 189/mo $236Best Price Label
- Climate Controlled
10'x20'Online only price$ 232/moLarge 10'x20'
$ 232/mo $289Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x27'Online only price$ 304/moLarge 10'x27'
$ 304/mo $379Best Price Label
- Outside unit
- Drive-up access
20'x30'Online only price$ 521/moLarge 20'x30'
$ 521/mo $651Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 331)
Thanks Kenya for all your help with my transfer
Thanks Kenya for your help today
Thabks Kenya for your help
Thanks Kenya for your patience & help around property.
Thanjs so much Kenya for your help
Excellent excellent sercice Kenya. Couldnt have done it better
Thanks Kenya for your help today with my storage
Thanks Mrs. Kenya for your help today
Thanks Kenya for being so nice & helpful.
Ms Kenya walked us thru the whole process and it was painless
Thanks Kenya for helping me with my unit today!
Shout out to Mrs. Kenya for being an excellent associate at the Public Storage on Tchoup. She helped me move into a unit today quickly when I had a big delivery show up a few days ahead of schedule. Very friendly and professional!
Thanks! Kenya for your help
My first in person visit with Ms. Kenya was not only professional but vary helpful and informative. I will gladly inform others of your services..
Kenya was kind and so helpful!! Would recommend every time!!
I came into get price quotes on units Kenya was very nice and helpful with providing me with the information needed. I would recommend Kenya to anyone looking to get a storage Thanks a lot for the help
Thanks Kenya you are a nice patient lady that is very helpful. Very knowledgeable and professional.
Thanks Kenya you are always helpful when I come thru
Thanks Kenya for your help today
Kenya was amazing when I had some troubles with the facility. She is so nice and helpful.
Thanks Kenya for helping my Son with his unit today
Thanks Kenya for helping me with my unit transfer today. You are kind and patient
Thanks Kenya for all of your help!! It’s been such a positive experience!
Great service and Kenya makes it even better!
Kenya is awesome!
Thanks Kenya for your assistance today It’s always a please when I come to Public Storage
Kenya was very helpful!
Kenya was very helpful showing me my unit
Thanks Mrs Kenya for assisting me today
Kenya is awesome she cleaning damn near the whole storage units itself she scrub the restroom really well
Had some trouble with my initial unit check in, but Ms. Whitney was very helpful in finding me a unit that would work under a short timeline. Good facilities and just a general good experience
Kenya was very professional and friendly in her job she is a very polite and helpful in her duties
Whitney was most pleasant and knowledgeable in assisting my departure, great service...
Whitney was great and was a huge help getting me settled in my new space.
Thanks Kenya for your help. It's always a pleasure to come to my unit & see you on premises. You are helpful and very professional with what you do
Wittney was extremely helpful and friendly during my move in. She took great care of me helping find a unit to store my stuff. Thanks to her and her phenomenal customer service I will definitely come back again to rent a space over the next couple of summers. Y’all have gained a customer for life. Thanks again Wittney!!<3
Thanks Kenya for your help
Thanks Kenya for your help today.
Thank you so much Kenya for helping me today! She was very quick and efficient!
Kenya was awesome!!
Thanks Kenya for all your help today You are professional and efficient Thanks again Kenya
Thanks Kenya, For your help !
Thanks Kenya for helping me with my reservations today
Thanks Kenya for helping us get a storage today.
Thanks Mrs Kenya for helping me today Love your spirit
Thanks Kenya & Whitney for assisting me whenever I come into office. Really appreciate you guys. I would HIGHLY recommend this location for anybody looking to get a storage unit
Thanks Kenya was a great help helping me get in my storage
Came in to make payment on the account and Ms.Whitney had the most pleasant attitude was so helpful and nice. She keeps property very clean and is always there to help when needed.
Came to the property and Whitney was so helpful and nice she made sure she took care of renting of the right size unit.
Whitney customer service is wonderful very helpful even when not at the best of spirits was very nice n helpful showing me what to do n where to go
Thank you Kenya for assisting me today You have a beautiful spirit. Thanks again.
Had a great experience here. Whitney took great care of us!!
Thanks Kenya for your help, You are a beautiful person. God bless you
Thank You Kenya for all your help. You always help me when i come to my storage unit. You are a lovely person and I Thank You for that.
Excellent service getting my units transferred! Thanks Kenya
Thanks Kenya for helping me download Public Storage app. Appreciate your patience and kind words. You're the best
Thanks Kenya for assisting me today. I will return fir a storage unit.
Thanks Kenya for assisting me today You are an amazing sweet person-there should be more employees like you
Needed to view the various sizes to make a decision. Ms. Whitney was very professional, willing to assist and super friendly. Go see her!
Great lady in the office.
Whitney was just amazing. She helped my client who has had a few strokes and is hard to understand. She gave us the info for my client to find her password and log in to her account.
Whitney was so nice and attentive with my needs for my unit. Whenever I come she is there somewhere on the property cleaning up. Very nice young lady with excellent customer service.
Whitney was very nice and welcoming she stayed after 6 pm to transfer me to a different unit that was easier to access. She also helped me download app she has wonderful customer service
Kenya was a great help! Awesome service!
Thanks Kenya for helping me today I got the app now
Thanks Kenya for helping me with some positivity I needed that
Kenya is the best in this company and y’all would be very reluctant not to promote this wonderful employee thanks to Ms. Kenya for her wonderful services
Whitney provided excellent customer service and was very responsive. It was nice to be treated like a valued customer.
Thanks Kenya for all your assist with our new storage unit. Also I appreciate the information about the Public Storage app & the benefits of having the app. Thanks a million
Public storage in New Orleans Louisiana Tchopotolis store representative Ms Whitney was very polite and knowledgeable of my account. This young lady displayed her ability to work with customers and her services was extremely experienced and extraordinary in her manners. I was truly once again impressed with her remarkable and beautiful services at this location. Thank you Ms Withney for the friendly and timely reminders of my account and your ability to be a good team member of Public Storage please keep of your highly experienced and motivated customers services manners. She is truly management experienced and I hope corporate take a closer look at her work and promote her. Good Luck with your career Thanks Sonja Dedais
Kenya was wonderful helpful and professional and prompt with my callback she deserves a raise and promotion thanks to her!!!
Thanks for your help Kenya
This is by far the best storage experience I’ve ever had. Whitney is the absolute best! She thoroughly explained everything I needed to know about payments, fees, and even how I could save money. I highly recommend!
I had the most wonderful experience with Whitney today as she helped me get a bigger unit. She was so kind and her spirit was the kindest. She was very patient with me and nice. I just lost my husband and her kindness was very refreshing and hear warming. She made my experience at public storage very nice and would recommend her to anyone I know.
Whitney was very helpful and patient and kind with helping me rent my unit today.
Thanks Kenya for assisting with my auction unit
Even regardless of not being able to check in and pay due to computer system error, Kenny assisted in trying to find the unit I could pay for and due to the system not updating we both had no luck but she was very informative and helpful with the whole process and restored my faith in that public storage is the right choice for me. If anyone has any doubts or considerations please just come by the office and talk to Miss Kenya because she will definitely guide you to the light of public storage five stars !
Moved into a new unit today Kenya was very helpful.
Came in to store to purchase a new unit. Kenya was very helpful, professional, and thorough with assisting me. Thanks Kenya
Been a customer since they were new. Always see Whitney sweeping and cleaning the lot when I'm there. God job all!
Whitney was very helpful...even before I moved in. I appreciate her great service and thoughtfulness.
Came in to make a payment & Kenya was very helpful and refreshing Pleasant person. Thanks Kenya
Kenya, who checked us in was super helpful and nice. We already have one storage here and it’s been great. We are currently renting our second 20x30 outdoor space. It’s been great. Especially with employees being so wonderful. See Kenya if you want great customer service. She’s been great!!
Came into vacate my unit and Kenya was very nice and helpful to me. Thanks Kenya You have a very pleasant and friendly attitude
Very helpful and friendly person!!!
Came in to pay bill Kenya was very nice Thanks Kenya
Whitney was extraordinarily helpful; big ups to you!
I been having my unit for some years the customer service at this facility is wonderful. Whitney is very nice, she always talks to me, and she keeps it very clean. I thank her everytime I see her.
Whitney was super helpful and made my move out process easy as pie!
Public storage is has an excellent location , nice facility, and friendly staff . Easy access to storage and very convenient hours.
Whitney was so helpful. I ended up not needing storage at this time, but I have never had such awesome support from someone through the process. Highly recommend this location and hope to do future business with them!
Customer service was excellent she was very pleasant, love her spirit.
Great customer service Whitney helps me everything I need when i come through there
Whitney is the property manager at this location on Tchoupitoulas Street in New Orleans. She is helping us with a long distance storage space to ship a few large items prior to our arrival into town. She is amazingly helpful and very professional. It is a pleasure working with her, and I am looking forward to thanking her in person for her help with everything. 5 stars!!
Is this a real place? I went here never saw anyone. I had issues and was promised a refund by mail over the phone. How can I check refund?
SCAM WARNING!! KEEP YOUR MONEY!! I made an online reservation. The charged me 30 dollars on the fee. Non refundable( remember that for later) Showed up to broken lifts. Couldn't move the ATMS upstairs they are 900 lbs a piece. No onsite(told someone was there) Called the 1800 number and was told the only person could help was the manager onsite(wasn't there) and the will be emailed. While waiting the rained hit us after we unloaded our ATM on to a broken lift.. The ATM circuit board got washed out. its ruined Couple days later Whitney told me I would get a refund. but could only be mailed. Its been a month. No check. No refund. But I do have a 4000.00 broken machine. From wanting for help that never came, was never going to come. This place is a SCAM They also keep deleting the 1 star reviews. Not mine but all of them. Have not received an email about anything. Just told on the phone a refund was coming. ' SCAM WARING
Edited to say I received a personal phone call from Whitney who made every effort to clear things up and make things right. She was considerate, respectful and friendly. Made all the difference in the world.. (Made online res, was sent to smaller cube, and charged higher price. Folks remedied the size but not online quote... was told to have a nice day)
Whitney is very pleasant always smiling and xustomer service is excellent
Came to get some prices on a few sizes so that I can make a decision on what size to rent and the PM was the nicest and very professional, she showed me the units and took her time with every question I asked.
Miss Whitney is the most professional and helpful employee since I've been here.she is always keeping the property very clean. She goes above and beyond to help me.
Whitney did everything I needed ger to do excellent customer
Whitney!! She is so awesome. Very helpful.
Whitney was such a help and so professional before, during and after our rental. She and Public Storage run a great operation. Thank you!
Miss Whitney was great! Very polite and showed us a sample unit and answered all our questions. Unfortunately she didn’t have a unit in the size we needed, but made us an appointment at another location. Other location on St Charles ended up being a nightmare though. Avoid at all costs.
I was having trouble moving out, being told that no one knew when the lock technician was coming, which caused me to have to pay for another month of storage when I was desperate to move. But then I tried again and met Whitney who made everything better and took great care of me. Thank you so much Whitney!! You’re an Angel
Units are small and pricey but great location to Uptown NOLA
Ms. Whitney was so professional when having to place a phone call informing me of my missed auto payment. She also followed up on my move in. Making sure everything went okay. Thanks Ms. Whitney
I came to this facility on Wednesday morning after trying my hardest to complete the eRental online and something just wasn’t working correctly on my phone, so I stopped by to see if I could get some help on which unit would work for me. The lady that was there opened the door for me and asked did I have an appointment/reservation and I told her no she politely explained due to Covid they were taking appointments but since I was there she would try her best to help me with what I needed she told me bare with her this was her 1st at the property and her 1st time working by herself she was fairly new her name was Whitney I think, but what I can say she was awesome!!!!! Very professional and really nice and did a wonderful job showing me a unit that my wife later rented on Thursday after discussing it with her. Whitney will do just fine as time goes on and y’all made a great decision hiring her. Thank you all for your business it was my pleasure.
HORRIBLE.......I RESERVED A UNIT ONLINE ,ON BE MY MOVE-IN DATE I WENT INTO THE OFFICE TO DO THE PAPERWORK, ONLY TO BE TOLD THE UNIT I RESERVED IS NO LONGER AVAILABLE. THE RECEPTIONIST SAID " RESERVING A UNIT ONLINE DOESN'T GUARANTEE IT'LL BE AVAILABLE IF SOMEONE ELSE COMES IN AND WANTS THE ONE YOU RESERVE" ..............WOW 🥺 I'M STILL IN DISBELIEF ! O' I NEEDED THE UNIT TO STORE MY THINGS I COULD SALVAGE FROM HURRICANE IDA'S DAMAGES TO MY HOME !!!! # BUMMER
The employees have been nice and helpful. In April or May 2021, I went to my unit and struggled for 15 minutes to turn the lock I bought from Public Storage with my key to unlock my unit. I called the front desk to ask for the employee to help me, and a young woman came up and sprayed lubricant on the lock to loosen it for the key to turn it. She then tried to turn the lock with my key to unlock it and was unsuccessful. She replaced my lock by giving me a new one for free since the lock I bought wouldn't turn. She was nice and helpful. I have a few complaints about Public Storage. The company keeps raising the cost of rent about every 6 months. Public Storage can due this according to the fine print of the contract; however, I think this is an unfair way for the company to make more money. I rented a non-temperature controlled unit, and a few of my belongings now have mold growing on them. I pay insurance--so I guess I'll file an insurance claim for my damaged belongings and will hopefully receive compensation. Each building with storage units has two floors. There is only one elevator in each building to use for hauling belongings up to the second floor. There should be an elevator at each end of each building for convenience. If you need to use an elevator while another person is using it, you may have to wait a while to use it if that person has a lot of belongings to load onto the elevator and then unload. My unit is at the far end of the building--far away from the elevator. The walk is long. It would be nicer if a second elevator was located on my end of the building. There are cheaper storage unit companies in New Orleans. I'd rather use another storage unit company than Public Storage next time. In addition to charging a lot for the units, Public Storage keeps raising the rent. The units aren't easily accessible. I'll use a newer and cheaper storage unit company next time.
KiKi is a Great employee.
The unit was clean and the young lady who checked me in was professional and responsible they are lucky to have her work there. Great location also affordable.
Ms.Kiki is very nice and respectful, I am pleased with the customer service!
Great customer service, clean facility! QiQi is the best!
Safe place to put your storage items but kind of tight when you're driving a big truck
The attendant, Kiki was super helpful and so nice! Vey pleased with my initial experience.
They have room for your stuff
What is coast for covered boat storage 20’?
You can put stuff in a closed space and lock it. That's about all you really need to know.
Kiki was super nice and helpful with the check out process, also the unit was clean and the whole rental process positive. Would highly recommend this location.
No bad priceing
Wouldn't plan to use the place for very long. They will regularly raise the rent.
Good place to go
Thanks Paul for getting us the size unit he needed.
Good pricing for your storage needs. Open 7 days a week!
Great Service!! Storage facility is safe and clean. Paul was awesome!
Dana was nice, office was clean. I brought some boxes and she helped me take them to the car.
Great customer service Ms. Dana was very helpful
Nice facilities, great staff and the rental process was quick and easy.
great manager thanks paul for your help
Great service I called Fatina and she was very friendly and was able to help me with my sisters unit price , thank u.
So nice! I was acknowledged soon as i opened the door!! Wonderful service. Ms.Dana was so helpful and got me a a great size storage in my moms price range!
Paul & Dana are great !
Very easy set up and good options. Paul went above and beyond to ensure we were happy with the unit and set up. Very impressed with the management and communication at this facility!
Manager was very nice and helpful. I was planning on moving in August but when she explained to me how it goes I just went ahead and rented it today. The premises was nice and clean
Had my stuff here and service was great
I am so lucky to find Public Storage facility. They are SO helpful and nice to work with...moving is never easy. The facility is secure and very easy to get in and out of during busy moves.
Ashley was great!
Thank you . used the space for one month store clean and good staff
If you need storage. This is the place!
Hey was off the chain very helpful go to Asriel !!!! He’s nice
Asriel was great!! Super helpful and kind! Highly recommended
The representative Asriel is a very nice person and I give him 5 stars. However, the storage facility lacks equipments to help moving in and out. There is only one elevator and it is ridiculously steep for one person to push even if it’s lightly loaded.
Asriel did a great job setting me up with my unit. He was very friendly and was able to answer all my questions. I would recommend him and the facility
Great customer service. Asriel was very helpful. I was able to store my stuff without any issues.
They make you pay then lock your things up
Asriel was wonderful! He was courteous and very attentive. He made sure I had the right unit to fit my needs. He took time I went over the survey and was a delightful man to me. Thank you so much for hiring him he’s a wonderful asset to public storage. Deborah Davis
is the a walking unit (floor level)? prices?
Ariel has great customer service very very very professional job well done great customer service....
Asriel was fantastic and informative great customer service !!
Asriel was very professional and nice I recommend this property to anyone seeking storage. I really recommend Asriel, great great guy. He was very helpful and keeps the place extraordinarily clean. Wonderful guys, actually best employee ever met.
Asriel was extremely helpful and soooo very nice and professional!!
Asriel was super helpful and very personable. Very pleased with my experience.
Great customer service. Asriel was more than happy to go out of his way to help us. Everything was easy and we got just what we wanted. Thanks for making it easy!
If you’re gonna do storage in New Orleans, do it here! Asriel made everything super easy and quick. This is the place where you want to store your stuff without having to worry at all!
Definitely recommend this location. The gentleman Arisel, I may have butchered the name, was very helpful.
I wanted to give recognition to Theresa for always being there for me and really working hard making sure this property looks clean and great. Thank you Theresa
Stay away from this Public Storage. I have a climate controlled unit, which is behind the keypad gate and a cypher locked door, as well as my own lock. Employees claimed the hasp was damaged on mine and about 4 other units, and they drilled off the locks and replaced with locks of their own. THEY DID NOT INFORM ME THEY DID THIS UNTIL 3 MONTHS LATER. During that time, since I was told that the unit was secure the whole time as I was working out-of-town, my unit was completely trashed; items stolen, boxes unpacked and repacked to make it look like nothing was wrong. A common thief would not be so careful. The employee(s) obviously revisited the storage room and took their time to slowly go over my belongings. So tragic that Public Storage would allow such illegal activities. My 250 sq. ft. room, which holds the belongings of a 2-bedroom house, must be totally unpacked, and repacked to assess the damage and stolen items for insurance purposes. Shame on you, Public Storage!
The property is always neat and clean and the managers really do take and care for the customers
Friendly and helpful staff.
A bit run down and only one elevator so you have to walk down a very long hall if you are on the second floor. They also get you for a special round lock and insurance on top of the regular price and didn't mention it on the phone when asking about the price.
Wow! Who would have thought to review a storage facility? But the place is really well kept and the manager is so professional and courteous! I was impressed!!!
I received excellent customer service from Ashley. I have enjoyed my stay and highly recommend storing with this company.
Me and my mother went in yesturday to rent a unit, the guy in the office, i forgot his name, was very informative and made sure we understoon the move out process. We only need the unit for a few weeks, but i think the guy deserve a good review!
Kevin have a great personality and is very helpful
Came in for prices and to see sizes. Kevin was very informative.
It's spacious easy to get to an very reasonable
Like how easy the access is from Tchoupitoulas Street. And I love that their hours are like from 6 a.m. to 9 p.m. the price is a little expensive for rent but I still like the place everyone's been so friendly and helpful.
I learned a lot just sitting there and watching the boats
From Debbie A Hunt I find public storage awesome I would refer this storage all the time to others in need
Went to inquire about a unit and was greeted by Ashley, she definitely gave A1 customer service. I would highly recommend this location if your looking into a storage unit. My mother had a issue with her unit/ rental payment and the district manager Daniel Regan he corrected her issues he provided above and beyond service. The customer service representative in the store was polite, and made sure the she that she was able to speak to the district manager, her service was above and beyond as well.
I went to the Public storage a couple days ago and when I was asking some questions I kept hearing a dog bark. When I asked the young lady about it another customer said it was the managers dog. I am highly allergic to dogs so I will not be returning.
The staff is nice enough, but my unit was dirty and dark.
Kevin Willis was so helpful at getting me to where I needed to go when it came to service
The customer service at Public Storage on 3900 Tchoupitoulas Street was great. Kevin was so helpful and polite. The price was great and the space of the unit was just right. Thank you, job well-done.
Ashley has been trumendously helpful. I camr in upset that my bill had a late fee and she hrlped me through the entire process. She is very helpful, smart, andprofessional young lady. I appreciate all the help she has given me today. This girl desrves a rqise. Public stotage is lucky to have her on their team. Thank you ashley.
Hi the young lady at the front desk Ashley she is very helpful sweet personality she deserve a five star good job Ashley I wish they had other. worker like. You
Cause Ashley is so great to us and such a good job.
Received five star service from Ashley from the word go. She helped us find the right size unit for our needs and suggested appropriate moisture solution measures as well. She was knowledgeable without being overbearing and made this a quick and easy process. The facilities were clean, convenient and secure.
Thanks for the help, Ashley!! Took care of two of us at the same time very quickly.
Great customer service! Ashley was very helpful!
Ashley was very informative. She helped me pick which storage size I would need due to the amount of things I would be moving. Very sweet, and great personality to work with. Awesome!! I'd highly recommend anyone to this location .
Ashley took my payment today she put my mind at ease. She is very friendly, informative, and know how to do her job unlike the other lady that use to be here. I use to dread coming in but now seeing a new face I would recommend this location. I was rather impressed by my service I received today. Thank you ashley! You deserve a raise.
Ashley was very good on doing her job and very helpful. Still is lovely to do business with and very informative. Great asset to this company.
Ashley was very helpful and professional. A real asset to the company!
Friendly and expedient service. Great place!!
Very nice location, and the staff is always super friendly (shout out to Lavon for excellent customer service!).
The employee was fantastic!! Prices look nice online. When you reserve a unit they give you a total balance to be paid on the move in date. However on move in day I was informed that I must also buy insurance from them. So now I must pay almost DOUBLE every month...not happy!
Excellent service. I'm going to recommend to family and friends
Charlene was amazing. She went over the top to show. Show me the different size units and even gave price comparisons and availability for the other locations on St Charles and Gretna. Couldn't ask for better service!
This company is a big scam - at least this location in New Orleans. They engage in fraud. Here is what happened: 1) I rented a unit from them for a month; vacated the unit after that one month, paid them in full, and asked them for a receipt or something to show that I have no balance and that I vacated. It is "company policy not to print such receipts." Instead, the manager there wrote me a hand-written note that said I vacated, closed the contract and have a zero balance. I have been getting harassing calls and emails from their corporate offices, asking me to pay more, because, according to what they have in the system, I'm still occupying the place. Every time I talk to the workers at the location, however, they tell me that my account is closed but that they are incapable of printing me any paperwork showing that. I will have to take them to court and file a complaint with the Bureau of Consumer Protection. 2) When I moved in, it took 3 hours to do the paperwork. The woman there (white woman in her 40s) looked like she was on crack or some other illicit drugs. I paid my movers a good dollar, of course, for all these three idle hours, to wait for Public Storage to complete a simple contract. 3) Their units have termites, termites that literally ate part of my beautiful, expensive armoire during this one month. 4) Their advertised "$1 for the first month" cost me about $250 in all kinds of hidden fees. That does not include the monthly payments of $261 that they want from me, probably for the rest of my life, because they cannot seem to be able to close the contract. Word of advice: once they get your debit card information, you are locked in for life with these Mafia people. They are like a cancerous tumor - I simply cannot get rid of their harassing calls and emails and I simply cannot close the contract (even though the local manager tells me it is closed). Next step is involving my attorney, and taking them down for punitive action too.
Lavon was so wonderful helping during a time of extra stress, expanding a business! She was able to facilitate my needs with in a few hours and was very kind and professional.
Lavonne was very kind and made our experience super easy at this storage facility! All our questions were quickly answered, all of our complicated needs met seamlessly. Likely the best option in Nola because of their commitment to service. Ask for Lavonne.
Very easy to check in, very friendly and understanding staff.
Customer service was great. Will recommend to family and friends
Lavon great service today, on information about getting me set up for may
Great service charleen very detail on rental process
I greatly appreciate efficiency, politeness, knowledge of the matter at hand and honesty. Each of these I received at this site from Charleen. And for her assistance, I am grateful.
Lavon was very helpful from start to finish which was helpful because its my first time renting a storage. THX for all your help
The girl who helped me was very nice and helpful and got me taken care of quickly.
I love that this location is less than half a mile from my home & had just the right amount of space I needed for some "overflow". Ciara was professional, friendly & speedy...so grateful! Thank you!
Charleen was amazing.. She called me when I missed my appointment and when I walked in she knew my name.. She also made sure I got the right size unit. She didn't rent to me but she directed me to a Public Storage that was close to me. Look forward to the Public Storage that I will rent from on tomorrow..
Charlene was such a help..Despite me not making my appointment time twice she still took care of me and my family through this hard time..She is such a kick, she kept us laughing even though she knew we were stressed out about moving and traveling from Chicago.. two thumbs up to you Charleen. Keep up the good work..
Charleen was very helpful and attentive. I enjoyed my renting experience.
Love it. Great, friendly customer service.
Came to Public Storage today the service was excellent love the lady behind the counter
I can't say enough good things about this place. Great location, nice facilities, low prices & a great staff. Lateesha was AMAZING! If you need a storage spot In New Orleans this is the place to do it.
Charleen was very patient and helpful. I would definitely recommend this place!
Charlene was excellent, very positive experience.
The representatives were courteous, helpful,and thorough. I recommend this storage facility to everyone.
That damn Charleen is really smooth. I was trying to pay half my bill, but after breaking down everything about the late fees ,, she got me to pay the full amount. I almost set up for auto pay but I only had cash on me. Maybe Next Time Charleen, maybe next time.. keep up the good work..
Shamika I can say they were really helpful and I'm glad I choose this company for my storage.
Leeches wasvery helpful alwayspleasanttocome pay my bills
Sooooo helpful on a stressful moving day.
Very helpful and informative !!!
Ciara was very friendly and professional. She answered all of our questions and was extremely clear and patient. She even gave us bottles of water because we were very hot from our move. I recommend this kind, reasonable, and necessary storage service. Ciara did a great job helping me get into my unit!
Great customer service. Thanks Letecha!
Letecha and Daria are fabulous! Customer service great. Always wonderful to be greeted by a cheerful competent person!!!
She gave me excellent service
Letecia is a great asset to the company, she's a keeper !!! 😉😉😉😉
Leteche provided wonderful customer service. Exceptionally above and beyond. The stage space was clean an a perfect recommendation by Leteche. I highly suggest this location. 5 stars.
Letecha goes Out her way to help you and I really love her for that
Daria and Letecho made the process of renting a unit painless and enjoyable!
Daria - did a fantastic job of finding the right storage unit for our needs. Very pleasant!!!
Daria was so helpful and nice! She helped us find the best unit for the best price for us. Her and her coworkers are very friendly!!!
my visit to the public storage.was wonderful..miss letesha and daria.were awesome helping me to get a unit.for my convient...
Lavon was quick and efficient!
I was desperately in need of some storage and Letecha couldn't be more helpful. She greeted me with a smile and was able to answer all my questions.
Leticia is very professional. Thanks
I used PODS for a few months and can't say how happy I am to switch to Public Storage! So great to have a conveniently located storage solution that's much more affordable AND has helpful friendly people to help, right there on site.
Letecha was wonderful to me! She was so helpful and friendly and I would recommend her assistance to anyone! Thanks you so much!
We've have storage space with them for almost 4 years. They are very helpful, courteous and we haven't had any problems with our storage space. When our credit card info change they gave us a courtesy call to update our info so that our account wouldn't become delinquent.
I've been dealing with public storage for a while and I love going in from time to time when I need help and I will say that Letecha is always there to help I love laughing and talking with her as far as I'm concerned if shes there I'm a very happy customer. thanks Letecha ( customer Lisa Spears )
Lavon was excellent. Very helpful.
Hola leticha feliz año nuevo
Latecha was great! So friendly and helpful in moving me out of my dorm to a safe storage unit.
letecha. was wonderful .
Very convenient !
Letecha was very helpful with setting up our unit! Highly recommend this storage company.
Very good service and helpful.
No ventilation. I was told to purchase two one gallon damp rid containers to account for all the moisture in the air and the possibility of items getting moldy. I did this and there were still items that got moldy. Even snake skin shoes, wooden coffee table. Materials that mold doesn't easily form on. I inquired to the regional manager about a solution and got no response. This place is right by the river, there is a lot of moisture and no way for it to dissipate. It is like a sweating tomb. Also they raised the rent $20 without notification. And keep in mind insurance is required but unless you have receipts for the items it will do no good. I wouldn't recommend it depending on what you are storing or go with the climate controlled unit.
Wonderful experience. Very friendly. I love this place!
Letecha was one of the friendliest and most helpful people ever - I was not expecting such wonderful service and was pleasantly surprised. She made the whole process easy and even enjoyable - which I never expect moving to be. Just goes to show you can make anyone's day with a smile or kind word. Thanks!
WONDERFUL VERY NICE AND HELPFUL!!!
Such a nice, helpful woman at the front! Reasonable and easily accessible
Great customer service! Thank you Ashlee!
Letecha is a wonderful GM and was so helpful getting my storage unit squared away for the summer.
SHERI AND SHERI ARE HELPFUL TO ME THANKS LADIES
They were friendly, very helpful & made my afternoon easy.
Great location. Very helpful and friendly staff.
Clarence was a tremendous help! Best customer service ever. Natalie excellent as well
Letecha was Ah-mazing! EXTREMELY informative, polite, funny & helpful. Made leaving my personal items in this storage unit a breeze! Letecha is a jewel & Public Storage Gold♥
Letecha is very helpful and professional person who ia always smiling when u enter. I really enjoy our conversations we have she is truly a people person with great customer service.
Letetcha was an excellent outstanding employee who went beyond and above the call of duty. First, she clock in early to assist me, because this my first time using a storage, then she walk upstairs to show me where to go and how to store the items I had to put in storage. What an exceptional employee you all have she was great and I very appreciated that courtesy she show to me so early in the morning. God is good because he sent yall a excellent Angel.
Letecha. Absolutely the friendliest and most helpful person I have dealt with in some time. Great lady providing excellent service with a smile. Will keep this in mind on my next move and look for PS simply because of her!!
Letecha She help me so good. I like her entjsiastm very nice and good with the public is good to keep on the busines I have a businesses and I would love that my people would be like her. Thanks.
Letecha was a great help and has a wonderful, helpful attitude it was a great experience
Great location to any place in uptown. Laticia is super helpful and the sweetest thing ever. Always helping me find a cart when I needed it and making my whole moving out process a breeze. Good prices as well.
Ms. Letecha well great your best employee ever she was super helpful. I give her 5+stars
I was helped by Letcha and she was Great!!! I had the best experience and will recommend to anyone.
Very good service
The service was great and very helpful with my storage needs thank you so much
Mrs Cheryl was very polite and very helpful. It was a great experience. I would recommend more people
Letecha was great! We've run into problem after problem trying to store a car and here we were able to take care of everything in about 15 minutes. Everyone was fun and polite and incredibly helpful. Thanks!
good ppl period!!! Letecha made a difficult move not so difficult, Thanks alot!!!
The service was excellent! Letecha was very quick with my transaction and very nice!
Letecha, was lovely and a great help! She helped me and my wife find a storage unit while we are in between jobs. I definitely recommend anyone looking for a storage unit to stop here.....
Letecha was a great help!!!! Awesome!!!!
Best in NOLA! Latisha and Clarence were so friendly and helpful, I wouldn't go anywhere else! They helped me figure out what I needed for my move and made it much easier. Thanks y'all!
I recently moved in and had a great experience. The unit and the property looked clean and overall I was very happy with my choice. Krystle helped me out with the check in a could not have been more courteous. RTR!
Rented a unit here for one month.Closed out my account/ unit clean and no locks or trash left behind. Months later I have a collections opened for 384 bucks for public storage under Allied Int. Watch out!!!