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Public Storage Self-Storage Units at 1901 St Charles Ave, New Orleans, LA
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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4'x3'Online only price$ 20/moSmall 4'x3'- climate controlled
- inside unit, swing door
$ 20 /mo $ 27Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 49/moSmall 5'x5'- climate controlled
- inside unit, swing door
$ 49 /mo $ 65Best Price Label+ one-time $29 admin fee1 unit left! -
5'x6'Online only price$ 59/moSmall 5'x6'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 59 /mo $ 78Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 61/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 61 /mo $ 80Best Price Label+ one-time $29 admin fee1 unit left! -
10'x5'Online only price$ 75/moSmall 10'x5'- climate controlled
- inside unit, rollup door
$ 75 /mo $ 89Best Price Label+ one-time $29 admin fee1 unit left! -
7'x10'Online only price$ 77/mo
Medium 7'x10'- climate controlled
- inside unit, swing door
$ 77 /mo $ 110Best Price Label+ one-time $29 admin fee
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7'x10'Online only price$ 84/mo
Medium 7'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 84 /mo $ 120Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 88/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 88 /mo $ 104Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 88/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 88 /mo $ 104Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 91/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 91 /mo $ 130Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 92/moSmall 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 92 /mo $ 109Best Price Label+ one-time $29 admin fee2 units left! -
5'x10'Online only price$ 93/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 93 /mo $ 110Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 105/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 105 /mo $ 150Best Price Label+ one-time $29 admin fee
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10'x13'Online only price$ 112/mo
Large 10'x13'- elevator access
- climate controlled
- inside unit, rollup door
$ 112 /mo $ 160Best Price Label+ one-time $29 admin fee
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10'x13'Online only price$ 112/mo
Large 10'x13'- elevator access
- climate controlled
- inside unit, rollup door
$ 112 /mo $ 160Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 126/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 126 /mo $ 180Best Price Label+ one-time $29 admin fee
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10'x18'Online only price$ 193/moLarge 10'x18'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 193 /mo $ 246Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
New Orleans Storage Units Near the Pontchartrain Expressway
Self storage in New Orleans is located just a mile from the Pontchartrain off ramp, right off the Tchoupitoulas St South Peters street exit. These nearly 700 Central City storage units also offer easy access to the Lafayette Cemetery 1, Lafayette Square, Union Terminal, and the famed French Quarter.
Creole cottages, colonial mansions, and French-style mausoleums are just some of the architecture that distinguish New Orleans as a design destination. Whether you're renting one of these beautiful houses or lucky enough to own one of your own, Public Storage can help you make the most of what you have.
With a median value of about $228,000, New Orleans homes are about 1.4 times more expensive than homes in the state at large. Whether you rent or own, we'll help you get the most bang for your buck and make the most of your space.
Our 5x10 storage units are perfect for creating more space in those tiny houses, while our 10x20 storage units can accommodate whole home remodels. No matter what your design tastes–contemporary, modern, or Egyptian revival–we can help you make space for what you want. Our indoor climate controlled storage units buffer from that humidity, while our outdoor options offer easy loading and unloading.
Whatever you're up to in the Big Easy, we've got you covered.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 554)
Loretta was amazing! Very helpful!
Wilfred Landry helped us and was so kind as we were entering and exiting the bldg!
Wilfred is the best!
Wilfred was most helpful with luggage and directions.
Wilfred is always so helpful every time I have to go over to the storage unit. He offers to help me carry whatever I need, is always so friendly, and makes us feel very welcomed. I could not recommend this place more if you are looking for a storage unit in New Orleans. Wilfred is a very kind man as well.
Had an amazing experience getting set up with Wilfred and Lorretta. They made everything so easy and fun! Looking forward to working with them more. Facility is clean and will maintained
Wilfred was such an amazing help!!
Paid Customers Can't Use The Restroom.
Seamless process with wonderful guidance! Very pleased so far
Moved out my stuff because I only needed it temporally but Loretta made it extremely easy and helpful. No hassle!
Wilfred did a great job for me! Thank you for all your help. Highly recommend.
Loretta has been wonderful to work with. She’s the best property manager at a public store I dealt with.
The employees were so helpful and made the entire experience super easy!
Raised my rate 38% after three months ($75 to $103). It was NOT a promotional rate!
Very clean and accessible. Wilfred was super helpful
Wilfred is a lovely custodian of this building. Well taken care of and clean location.
Wilfred helped me today , he was excellent! Will definitely come back.
Great service provided by Wilfred , very attentive and exceptionally helpful. Wonderful man and perfect service.
Once again fraudulent behavior is going on with my account if corporate is watching this please reach out to me because the property managers should be fired! They keep lying telling me to remove the review to save their image and have not have helped me yet but I’m not taking it down until they tell me why they keep robbing me and stealing money from me and help!
Tried to rent a unit here. Made a reservation and tried to finish it online. It wouldn't let me submit so I tried to go in person. No people in there. The call center wasn't helpful as the payments department picked up and then left the phone off the hook without responding. Literally couldn't give them my money and I tried.
Met Loretta today. She was very professional and a great help with some accounting errors. Glad she's there.
Place sucks, prices jump regularly.
Can't ever get assistance staff never on-site nor do they answer the phone. There is a big barcode on front entrance to use for rental process. Everyone is not computer savvy.
Area is infested with homeless people & drug activity.
Folks sleeping on or around site, human feces & drug paraphernalia around outside of building, restroom always out of order.
I decided to purchase a POD so I won't have to deal with any of the confusion in the area.
Clearly if you want to live on edge this is the spot.
Just a heads up to anyone looking to rent a storage Public Storage is not the best place to rent.
Thanks me later for the insight.
Thanks to Wilfred! Great Service ! Great Customer Service
Loretta was a big help. She is great at customer service.
Wilfred helped us today! Highly recommend! Thank you a bunch
Great experience thanks to Loretta she was fantastic. Great customer service.
Loretta helped me move out when the ball was dropped by whoever else was supposed to have closed out my account over a week previously! She was super quick and helpful
Kenya was so on the brand. Kenya made the experience seem less. Everything thing I questioned she answered thoroughly. Kenya shared the blue print to the facility showing me how to stay safe while on the property. Kenya’s customer service was definitely 11/10. I feel my things are safe and secure. Best decision made too store my things. Kenya is the bomb and I’m glad she’s here to oversee the property…
Great service from Kenya
Kenya did a great job!
Kenya has always been very welcoming and helpful. Great experience!
Kenya was exceptional! Highly recommend
I had the absolute pleasure of being assisted by Kenya at Public Storage, and I can confidently say the service was nothing short of exceptional! From the moment I walked in, Kenya greeted me with a warm smile and a positive attitude that instantly put me at ease.
She went above and beyond to help me find the perfect storage unit to fit my needs, explaining all the details thoroughly and answering every question with patience and professionalism. It’s clear she genuinely cares about her customers and takes pride in providing outstanding service.
The facility itself was clean, secure, and well-maintained, which further reflects the dedication of the team. Kenya’s expertise and friendly demeanor made what could have been a stressful experience smooth and hassle-free.
If you’re considering storage solutions, I highly recommend this location — and make sure to ask for Kenya. She’s truly a gem! Thank you for making my experience so easy and pleasant. 5 stars all the way!
Kenya! She’s amazing and helpful!!! She walked me around to help me find the right unit
Kenya was amazing and got me set up quickly and efficiently!
Thanks Kenya!
Kenya gave great customer service to me. I am new and Kenya took her time with assisting me.
Great worker nice storage facility
Clean facility & Kenya is awesome with Customer Service
Kenya is so awesome she keeps facility very clean & is always within reach if assistance is needed
Glad I got my storage here
Kenya wonderful service
Kenya is very professional friendly and attentive
Kenya also keeps the facility clean
Awesome employee
Awesome service by Kenya
Great lady clean storage
Ms. Kenya was extremely helpful helping us navigate the storage process especially while we were abroad. Even when our unit was having issues Ms. Kenya was intentional about making sure our items were safe and secure. Thank you Ms. Kenya!
Kenya was so helpful and unlocked our unit for us when we accidentally left it unlocked. She made sure our items were secured while we were abroad in Europe. Great experience!
Awesome customer service by Kenya
Thanks alot
Miss Kenya , was a fantastic help and vibe . She gave me a great experience and explanation of the area. Looking forward to renting from this company
So easy Kenya did her thang with getting me in a storage ASAP.
As I'm traveling & needed a storage, Kenya jumped right in & took care of me
High praises to the easiest process ever.
Thanks Kenya you are great your customer service was superb.
Great customer service!! Kenya is great and super helpful!!
Kenya was great today
She took time with me renting my storage
She also walked property to show me the operation to move in
Thanks & Happy Holidays
Awesome service given by Kenya
Thanks a bunch
Ms. Kenya was very helpful and showed great courtesy.
Ms Loretta was wonderful and very helpful
Kenya was awesome and helpful
Great Customer Service Kenya
The move in process was a breeze
Happy Holidays Kenya
Kenya is the bomb! Helpful and knowledgeable and awesome to work with. So glad I came to this location. Will definitely use again if the situation arises and will highly recommend to others. Thanks, Kenya
Kenya gave great customer service and was very detailed in telling me about the property and services offered!
Kenya assisted us with all our concerns & needs she is an awesome employee
Kenya was awesome! Pay her more!
Kenya is awesome! Very detailed and conscientious.
Kenya is an awesome Public Storage employee the building is clean and she gives great customer service
Mrs Kenya very Informative ,professional and have a excellent personality
Kenya was amazing!!!
Kenya was awesome with my sign up process for a storage thanks Kenya
Kenya was very helpful and answered all the questions I had regarding the sign up process.
Great experience with Kenya! She is energetic, positive and helped me a lot during my check in. She saved me a a lot of time when she realized o was in the wrong unit. I really appreciate Kenya!
Loretta was so helpful and friendly.
Kenya was so wonderful and helpful
Thanks Ms Kenya for your help, you are so nice
Kenya nice, helpful and friendly
Kenya was great
Kenya really helped me out with all of my moving needs
She is a valuable asset to this company
Kenya
Kenya service was awesome
Ms.Kenya was very great her service was exceptional.
The agent I dealt with was extremely nice and friendly. She was very helpful and really explained all of the necessary procedures for opening my account
Kenya was amazing. She was very professional and courteous
Wilford helped me tremendously.
Very clean storage nice staff Kenya she is great with customer service and always helpful
Kenya will make sure that no one steals your cornbread
Kenya was amazing great service
Kenya 👍
Kenya serviced me really well she showed me exactly where everything is. She was kind and patient totally helpful and thank you again.
Kenya was a great help with helping me with my request today
Kenya was so good .. she told me about the sizes of units & got me the right unit that fits for me
My experience at the st Charles location is awesome miss Kenya is a keeper beautiful person
I definitely want to give a shout out to Ms. Kenya
she was very knowledgeable & professional during visit to store. She had answers to my concerns she also walked the lower level of property with me to assure I knew the operation.
Great first impression was my immediate thought, clean environment was my second.
Loretta helped me out immensely when my unit got vacated accidentally. Lifesaver!
Kenya provided very accommodating service. She was friendly and thorough as well as patient. The office is top notch clean and orderly. She's a keeper!
Kenya was very helpful and friendly
Kenya was so sweet and knowledgeable, made for a fast move in process. I appreciate her so much for making this a smooth process.
Kenya was a delight. Best customer service skills
Kenya, was very helpful with directions, and how everything works! Beautiful person who loves their!
I met Kenya for the first time today she is very polite & professional
Kenya also keeps property clean I observed her cleaning which makes me very happy to know she keeps watch over our storage
Great place to get a storage
Kennya is awesome
Loretta is 12/10!!!! This woman is not only polite and kind, but her work ethic is unbeatable. She wants her customers to be satisfied in finding a storage unit, which inevitably is an investment. She makes sure to not be too over the top and pushy either, which is very much appreciated. Loretta was such a great help with securing me a storage unit and made me feel safe of where my belongings will be stored.
The 5 stars are for Loretta! I was having a really tough day and she went above and beyond to help me while I was moving into the unit. At every obstacle she helped me find a solution and was so generous with her time. It’s rare to find people who will go out on a limb for a complete stranger and I’m truly grateful for all of the help and support Loretta offered. Thank you for everything <3
Went into building to ask questions about a storage Ms Kenya helped me out a lot, she was able to answer all my questions I had about how to get a unit. She was cleaning when she let me in and I was very impressed. Sure will return to this location to get a storage in the near future. Great associate she is also professional
Kenya provided excellent service in a timely manner and went above and beyond! Would highly recommend!!
Kenya was so helpful!! We love this place! She keeps it so clean. She is courteous and professional.
Thanks Kenya for your help today
You are awesome
Kenya was amazing! They were so helpful and u understanding.
Thanks Ms Kenya for the detailed info on renting a storage space.
Came into Public Storage & Kenya assisted me with all my questions about renting a storage. Very helpful information given
Great detailed information given by Kenya on renting a storage. Thanks
Kenya, great customer service. And she’s hilarious. She’ll turn your day around if you’re having a bad one.
I am so pleased with the employee named Kenya at the saint charles location in new Orleans. She is very professional and fair! Thank you
Went into Public Storage to check on my unit
I spoke with Kenya and she was very polite and professional. I really appreciate her professionalism during this rough time.
Not to mention my storage is still in great shape
Did a rental with Ms Kenya, she was exceptionally great with the entire process.
She even walked property to assure I knew what to do & how to access elevator etc
Also I want to compliment the facility cleanliness & upkeep of property
I'm a thousand percent comfortable with my decision to rent at this location.
So I called Public Storage to get pricing on units Ms Kenya assisted me she answered all my questions even offered to set a date to come in and see property. I'm out of state now but since all my questions were answered I feel very confident in renting a unit with Public Storage. Once I return to La I will definitely swing by to see storage units.
Shout out Ms Kenya for great customer service
Spoke with Kenya about renting a storage
She explained the process to me very well
Thanks Kenya I will be looking for you once I get all my stuff together to get a storage
Great Customer Service
Came in to pay my rent and Kenya saved me some money. Thanks Ms Kenya
Had to give a review to thank Ms. Kenya who had the place running smoothly upon move-in! Great customer service!
Kenya took great care of me and got me into the right storage unit!
Kenya is the BEST! My stuff has been in storage for a year and everything looks clean 👌 Place is in good shape! Kenya's family even helped me, a single Mom, load up a few things and I REALLY needed that help! Kenya is a GEM and takes a lot of pride in her work, she is great w/the neighbors too! This makes me feel really comfortable! Appreciate you guys!!
Thanks Kenya great service
Great Customer Service from Kenya
Thanks Ms Kenya for such awesome assistance. Very polite informative information given also clean environment.
Public Storage should be happy to have such an awesome associate!!!
Awesome service Ms Kenya
Kenya was very polite and helpful
Kenya was very nice and professional. She explained everything and showed me the property and made sure I knew about parking and had no questions before leaving. Great customer service!!!
Thanks Ms Kenya you saved me money on my unit. Your awesome Ms Kenya
Awesome service Ms. Kenya you are always so nice & professional
We were in a jam with our storage unit and had to get one with the right size and move in within hours. I was told a storage unit on St. Charles was available so we dashed over there. I saw Miss Kenya and told her our situation and she sprung into action. We were pretty stressed but her confidence and command of what she does put us at ease. She answered all of our questions, was kind and courteous and made us smile. Miss Kenya is a Rock Star.
Kenya was a great help, tks
Kenya is amazing and made everything seamless.! My life is so much easier now
I just made reservations with Ms. Kenya. What an amazing experience. I live out of town and needed to secure a few items. She was professional, friendly, information and tried to assure I get the best rate.
Dr. G
Kenya assisted me on the phone at the VERY (and I mean very) last minute with an urgent ask. I needed a place to store items for a client activation and the hotel advised as the last minute that they were no longer able to accept packages. I’m not from Nola so traveling in and trying to find a storage was no easy task. I wanted someone who would be flexible and able to accommodate me over a holiday weekend. Kenya got me squared away within minutes and within the hour I was with my courrier dropping off packages. Kenya went above and behind to show me where to go and how things work and even let me get a bit of AC as I waited on my Uber. She is incredible and I’m so thankful
Wonderful service from Ms Kenya, very speedy process & clean enviroment
Thanks Kenya for helping me with my storage today, you saved me some money on my storage. Thanks Ms. Kenya
Kenya helped solve problem and get service going quickly!
Great assistance from Kenya thanks
Thanks Kenya for the easy move into my storage unit
Great assistance from Kenya
Thanks
Very easy move in with the help of Kenya. Thanks so much
The lady Kenya is always so nice & helpful when I come thru to my unit
Very helpful lady Kenya
Ms Kenya was a tremendous help with my moving process… She made it simple and easy. Would definitely recommend this location for all your storage needs!!
I would like to thank Kenya for all her help in the insists with helping us get in the storage facility today.
Thanks Kenya for your help
Came into store for inquiries on storage, Kenya was more than helpful with answering all my questions. Nice lady very helpful
Kenya was great. Very helpful and made moving a pleasure!
Kenya was so helpful and saved us so much money! Made the move in process so easy.
Thanks Kenya, great suggestions
Lorretta and Wilford have been exceptional. They have their act together. I wished they worked for me.
Very clean location. Employees are very friendly especially Wilfred and Loretta! They helped me and answered all the questions I had and they were very patient as well!
Thanks Kenya for helping my people with their storage rental today. You are ok by me
thanks for your help today Kenya with storage pricing
Kenya was heaven sent she assisted me with my issues. Thanks alot
Awesome help from Kenya she made the rental process so much easier
Awesome help from Mrs Kenya very knowledgeable nice lady
Service was great, Kenya is awesome and very helpful!!
Kenya is absolutely awesome. Incredibly helpful and makes the entire rental experience at this location more manageable. She’s super kind and I appreciate her professionalism.
Thanks Kenya for you help with making my payment to account
Thanks Loretta and Paul, humans - 1 machines - 0
Kenya was so wonderful and helpful! She even stayed after the office closed to help us!
kenya, she was a great host- directed us all the way to our locker and kept us laughing and upbeat the whole way. made the moving process a lot more enjoyable!
Thank you kenya, for the help it made my dad.
Wilfred Kenya very professional.
Thanks and Kenya for helping me
Great service clean spot very nice staff
Thanks Ms Kenya/Ms Loretta
We like Paul! He has been there the last three years when we rented space…
On yesterday I went to the Public Storage on St.Charles St and Ms.Loretta and Ms.Kenya was so friendly, so amazing and very outstanding. They showed me around the facility. It was so clean in there. Those 2 ladies there is so incredible. Just being around them for less than a hour and I love them and I appreciate the work they do for the customers. Thank y'all so much for showing me so much love
Kenya is the bomb! She is so helpful. She needs a raise!
Nice staff Kenya & Lorretta
Thanks Mrs Kenya for your help today
Thanks Kenya & Loretta for your assistance today on my new unit
Paul and Kenya
Immaculate customer service!!!
Came over to get pricing on storage
Mrs Kenya assisted me, she was very helpful with the information given
Great service very reasonable, the security is on point!
Nice staff Kenya
Thanks Kenya
Thanks Kenya Loretta Wilfred for all your help on my new unit
Thanks alot
Kenya is awesome, super helpful
Thanks Kenya your awesome
Kenya was very helpful
Thanks, Ms Kenya!!
Thanks Mrs Kenya
If you don't mind homeless people living in the hallways and the property manager allowing them to then this is the place for you. Thanks Paul for clearing that up for me. He's the property manager.
No one is ever on site during office hours and they send you straight to email. Also, if you rent a unit that says stairs online it on the mezzanine and you can't be over 5'4 to get through the hallway due to the drop ceiling.
Thanks Mrs Kenya
Jemari was very helpful. Made the process of securing my space very smooth. Great service!
Thanks kenya!!!
Kenya was outstanding
Thanks Kenya
Do not rent from this company. Most places will give you a free month or first month 50% off or whatever, but not Public Storage, which is not the issue. The issue is that they advertise low prices equivalent to that of their competitors, but because it's not an introductory special, you expect your bill will be stable, but that is NOT the case whatsoever. After your first 3 or 4 months, they are going to raise your rent by over 50%. If you move into a smaller unit to fit your budget, they will raise that rent in 3 months also. I'm not complaining about what they charge for rent or the act of raising rent, it's how they do it that's shady because they expect most people will not feel like moving their unit every 3 months. They will just keep raising your rent by 50% every few months until you default. What ever happened to sticking to the agreement? 3 months and already a 50% increase, that's absurd. ALL THE NEARBY FACILITIES HAVE BETTER RATES simply for the fact you know up front what your bills will be, but not with Public.
Great service from Kenya
Thanks Kenya you are awesome
Thanks Mrs Kenya you are always so helpful
Today is the 4th of October at 4:36pm walked in to ask a question about payment for my grandmother and literally received the worst attitude within a two minute conversation she looked as if she was packing and ready to go an I disturbed her rude!
thanks Kenya for all your help today with me asking about storage units
Thanks Kenya for your help
Thanks Kenya for your help
You are awesome
Thanks Kenya for your help
Thanks so much Kenya for all your help with transfer of unit
Thanks Kenya your always very helpful
Thanks Kenya
Thanks Kenya your the best
Thanks Kenya for your patience & help around property
Thanks Kenya
Thanks Kenya for your help
Great job Kenya. Thanks so much
Awesome job Kenya you are the BEST
Kenya was awesome!!!
Thanks Mrs. Kenya for your help
Thanks Mrs Kenya
Thanks Kenya for all your help
Thanks Mrs. Kenya you helped me so much and I appreciate you!!!
Thank you Kenya for helping so much❤️
Thanks Kenya you are a sweet lady very respectable always ready to assist
Thanks so much
Thanks Kenya for your help everyone I come thru.
Thanks Kenya for all you do when I come to my unit.
Thank you Kenya for the outstanding guidance you gave me
Kenya was the absolute best! We had been given the runaround all day, but she was expedient and delightful! Would rent from her and this place again!
Thanks Kenya for your help! You’re awesome!!!!
Thank you Mrs Kenya you always so helpful when I come to my unit
Thanks Kenya for your help today.
You have a beautiful spirit🧡
Thanks Kenya for tour help today. Will be downloading PS app as well
Thnxs
Kinya was great! Efficient an super professional! Really great help!
Excellent service from Kenya!!
Thanks Kenya for helping me today. You were great fast and professional.
Kenya thanks for your help!!!
Very nice and helpful customer service from ms. Kenya!
Paul is a polite, professional, experienced guy. I had a really good experience at the storage here. Thanks again Paul.
Kenya was very quick and professional!
Great customer service from Mrs. Kenya! She was very helpful, thorough and gave valuable information to help me make the best decision with my storage unit. Thanks again!
Miss Kenya is Awesome Great Worker! Thank you miss Kenya for helping me with my Unit & helping me with the app!
Thanks Mrs.Kenya for helping me with my unit and downloading the app.
Kenya was very pleasant , and extremely helpful ..
She is definitely an asset to Public Storage
Pastor C J Southall
Thanks Kenya for your assistance today
Thanks Kenya for helping me today
Will download the app as well.
Thanks Kenya
Thanks Kenya for your help today.
Met Mrs Kenya today she is very polite & professional.
She stopped me to ask me if I have the Public Storage app.
I do and thanks Kenya
Thanks Kenya for all your help today
Thanks Kenya for your help with downloading Public Storage app.
Appreciate you Kenya.
Kenya extremely helpful
Kenya was so helpful. Gave instructions to download app. To open gates and elevator. Great service and atmosphere
Thanks Kenya for your help
Thanks for helping me sign up for the app as well.
Thanks Kenya for your help today.
The app is great too...
Kenya was awesome! Very friendly, helped me download the app! Entertaining as well!
Kenya is awesome. She is very helpful. She showed me the facility and where my storage unit would be. She was very polite and sweet. If you ever decide to come to Public Storage I HIGHLY recommend coming to see Mrs. Kenya, she’s the best.
Thanks Kenya for assisting me today & downloading the app on my phone.
Kenya was great and service was quick and easy.
Thanks Kenya for your help with my new storage unit
We came in today looking for a unit to store our stuff before our move and Kenya greeted us at the door with a warm energy and eager to help! Not only did we get a Storage unit from her but she also took her time to make sure we found the correct unit for our needs and set us up on the app! This was the best experience getting a storage until thanks to Kenya! 10 out of 10 would recommend her every time
We worked with Kenya today. She was amazing! She took the time to assess our needs and toured our available options. When we found our right unit, and Kenya even took the time to help us save some money!
Yes Ms.Kenya's a wonderful agent with the storage company. Loved her energy.
Great place to store ur personal items
Miss Kenya gave me above & beyond assistance to me - she was exceptionally patient she took her time with me , she answered all of my questions throughly with such a pleasant attitude. Miss Kenya is the reason why I will be renting my unit here on January 1st, 2023.kudos to her!!
Thanks Kenya for your help.
Thanks Kenya for your help!
Great service today by Kenya!
Thanks Kenya for your help at Public Storage
Thanks so much Kenya for all your help with my new storage & signing me up for the Public Storage app.
Kenya did an awesome job with a quick rental
Kenya was awesome
Thanks Kenya for helping with our move out today
Just bought a new unit and Kenya was very helpful with that
I came into today to make a payment and I met with Kenya for the second time.
I must say Kenya is really professional with what she do.
I watched her work with a few people while waiting for service and I had to compliment her.
Thanks Kenya for your patience and being professional.
Came into store today for help and Kenya was very nice and helpful with getting new to my new storage.
Kenya is polite and professional
Came into store to pay a bill met Kenya ahe is very pleasant and nice
Love her attitude.
Have a BLESSED DAY Kenya
Moved in to new storage today. Kenya was very helpful and nice.
Great spot thanks Kenya
Came in to buy a auction unit today.
It was really busy but Kenya was doing well with keeping up and being professional.
Thanks for the help Kenya
Came in to buy a storage unit
Kenya was very helpful and knowledgeable
During the walk thru I observed a clean environment
Kenya also had other customers that seems to have been giving her a hard time but I saw that she handled it with ease and professionalism.
Well I'm happy and Kenya keep doing what you doing girl.
Big ups to you.
We needed some items to make a big move Kenya was very helpful with selling us products to assist in the move
Thanks Kenya for your help
Thanks Kenya for your help!
Kenya was fabulous. So grateful she was able to keep things moving despite not having the support she needs.
Thank Kenya for your help today
Came in to store to buy a new unit & Kenya was very helpful & professional with assisting me.
Thanks Kenya
Came in to store to make a payment and Kenya was very professional & nice.
Thanks Kenya
Came in to get a new unit Kenya was very helpful and professional
Thanks Kenya
I came in to make a payment & Kenya was very helpful & respectful.
Thanks Kenya
Kenya was awesome and completely thorough with her job. Very professional and friendly and thorough again
Nice👌
Had a great experience on the phone with Andrea from the Bullard location! Thank you for the great customer service.
I’m relocating from FL to New Orleans. I called and spoke to Ray, he was very nice and helpful. I will be renting a unit here when I relocate. Customer Service is everything to me, I was very satisfied with how courteous and informative he was!
The customer service was amazing. Ray was extremely helpful. He answered all my questions and was very knowledgeable.
Whoever works here should be fired. I opened my account on 7.16. I went to the location at around 1:30. I had a question, so I went to the office. There was a post-it with a note saying "back at 2:45". I thought it strange that no-one would be in the office that long, but figured it was an isolated incident.
I went back on 7.18 at 9:30 am to load more stuff. The website says gate access starts at 6:00 am. However, the gate was closed. So, I went to the office to see if they could open the gate. However, the office was closed and there was another post-it. This note read "back at 3:30" - six full hours later!! At the end of the month I'm canceling and moving to another company. This is terrible.
Ray is AMAZING! Very professional. He was able to answer all my questions and helped me decide which unit would be the best fit for my storage needs.
Ray is extremely rude. I went inside the office and found him sitting at his computer. This was directly underneath the sign "customer service" which displayed two hands shaking. I asked for rental rates on small units. I am traveling with a carload of things and a dog. I was interested in renting space but I'm not sure how he actually perceived me. I am a person with a lot of stuff and the proper funds to store it somewhere.
He told me that they can be found online. I asked several times in different ways for his assistantance. I'm sorry but if I am physically present in your office and requesting information verbally when you have access to that right at your fingertips....and you tell me to go look it up and give me every excuse as to why I should ....then he told me he say me outside and that I came in there with an attitude because he was watching me.
No sir, I saw you watching me. I'm ecclectic and hang out in my parking spots like an oddball, EVERYONE watches me, that's no big deal and no sweat of my back. My presence is not doing anything wrong. I'm allowed to be on this planet with my fellow humans and to be treated with respect as such. That is no reason to treat me unkindly or with lack of respect. I have challenges with technology and information processing.
Ray, you are the one who is rude sir. I came in seeking information from a customer service desk and you treated me like I walked in from the gutter. Not cool dude. Not cool
Rude people every time I need anything from the office. Today no-one would answer the door to get a key for the flat carts they let you use. Only reason I give 2 stars is the place where my unit is very clean and having air conditioning is awesome! Just the staff seem to hate helping anyone.
No matter what size unit you need they have! From lockers to big units there’s something for everyone. Affordable prices and amazing customer service! Ray was a pleasure to work with! Great experience!
Ray was very helpful! Everything about the place was great!
I had a wonderful experience using this Public Storage!!! Great customer service and the facility is always kept up so nice!! 10/10 would recommend to anyone!!!