Public Storage Self-Storage Units at 1015 Gould Drive, Bossier City, LA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
10'x5'Online only price$ 26/moSmall 10'x5'
$ 26/mo $34Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 26/moSmall 5'x10'
$ 26/mo $34Best Price Label
- Inside unit
- 1st Floor
5'x6'Online only price$ 27/moSmall 5'x6'
$ 27/mo $35Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 28/moSmall 5'x10'
$ 28/mo $37Best Price Label
- Outside unit
- Drive-up access
5'x15'Online only price$ 49/moMedium 5'x15'
$ 49/mo $65Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 52/moMedium 10'x10'
$ 52/mo $69Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 101/moLarge 10'x20'
$ 101/mo $135Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x25'Online only price$ 109/moLarge 10'x25'
$ 109/mo $146Best Price Label
- Outside unit
- Drive-up access
15'x10'Online only price$ 110/moLarge 15'x10'
$ 110/mo $146Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 129/moLarge 10'x30'
$ 129/mo $171Best Price Label
- Outside unit
- Drive-up access
20'x25'Online only price$ 147/moLarge 20'x25'
$ 147/mo $196Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self Storage Near
4614 Barksdale Blvd
Bossier City LA 71112
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 551)
Connie has shown great customer service when I came up here to ask questions about the storage room. Good place to come.
Connie is so great, came here with my sister to ask questions and she has good service.
Connie, was awesome. Thanks
My experience was nothing short of fantastic! Connie and Waydra are two of the most personable, professional and friendly people I have ever had the pleasure to do business with. They make renting storage FUN! Also, the rates and access times are reasonable and the units are top notch This is my second time renting a unit, and I cant imagine I will go anywhere else for my future storage needs .
I came to this location because I needed a truck rental these ladies assisted me with another company. Come see Connie and Waydra they are very nice and helpful ladies.
Waydra was very nice and helpful, the service is always excellent
Connie was awesome she transferred me quickly when I did my reservation online incorrectly. Great attitude please come see her.
Very helpful and very clean the lady that helped me was very nice and enjoyed talking to her
Connie has great personality and always has a great attitude when I come into the office. I am glad I chose this location.
Thanks Connie for excellent customer service
Connie, Waydra were really awesome with excellent service!
Connie always do a great job and she assisted me so well with my transfer. Come see her she is very kind
Connie was great and have good service .
Me Connie was very helpful again please come see them.
Connie provided great customer service!!!
Waydra was absolutely wonderful. She helped me through the process with a smile and was friendly. Love the app and contactless entry.
Connie and Waydra were great, they have great customer service. Come check them out.
Connie, professional service warm friendly personality was welcome. Thank you
Connie was Awesome Great customer service..
Connie And Waydra are my Girl ! I had fun booking my storage !
Connie was great with customer service, she helped me with accessing the gate on the app, which is very convenient for someone that losses the code often. I've had my storage for 2 years and the experience is great!!
Connie did a fantastic job servicing us..
Waydra was fantastic assisting us with our storage needs and providing general information for the local area. Thank you so much!!!
Waydra was helpful You have very wonderful staff.
I loved this Public Storage because the ladies were wonderful. They shown great customer service and helped me make the right decision.
Connie did an exceptional job. Loved your customer service. Ms Waydra had a great personality.
Fast easy no hassle got a place
Cone and waydra were awesome
Connie and Waydra are the sweetest people
Connie was amazing 🤩
Connie very helpful..Her costumer service is awesome!!
Connie was very helpful and has great personality. She took care of our needs, please check her out.
Connie did an excellent job with helping us located and rent a storage unit. Love her enthusiasm and she’s very helpful and a wonderful person. Love her
Great service and the perfect ppl Thank Ms. Connie
Connie is an excellent working
Connie was great she assisted me with the app and set up the autopay. This is a great place with customer service.
Connie and Waydra are great ladies. I love their customer service and their attitude atmosphere. I recommend to come see them at Public Storage off Gould Dr in Bossier City. 😊
Excellent and professional! Waydra and Connie are the very best. The grounds are kept clean, the storage units are kept clean and they will gladly go the extra mile to accommodate your needs. Other businesses should look at how these ladies operate as a model. Thank you for yalls awesomeness!
Connie was helpful and explained everything thoroughly. She helped from online check in, downloading the app, setting up autopay This was the first storage facility that we stopped at and we are glad. Connie shown great personality and customer service. Please come check her out🙂🙂
Great service 🤝🏼💯 very good customer service from employee ms Connie
MIss Connie was of great assistance from the time we checked in and finished moving our things into the unit. I appreciate her so much. Miss Waydra was helpful also, I was very satisfied with their customer service!
Connie was very sweet when I was moving out. The facility was great Please come see her.
Connie did a great job and she helped me out. She was energetic with great personality. She deserves 10 stars.
Connie was very sweet and understanding. She assisted me with the transfer to another space. Please come see her.
Connie helped talk and walk me through all the options and prices to fit my best interests! She was great and fun to talk to! I 100% recommend doing business with these people!
Coonie was very helpful
Mrs Connie is the best ! I would give 6 stars if it was thing .
Very Helpful. Great Job
Connie is always nice and always helpful. Whenever I need them they are available for me, I have been with this company for years and I love the service. ( The only thing I wish was I had 24 hr access).
Recently I visited this facility and decided to rent a storage unit. I had previously been here however it took a while for me to decide. I came in very late, about 5:30 to 5:45 and really appreciated the outstanding customer service that Ms. Waydra provided. I had very specific needs and she knew exactly the one to show me and was very polite, patient and friendly. She is an outstanding representative and employee. Thank you and I know you will recognize Ms. Waydra for her excellent work ethic.
Connie and employees very professional and helpful would highly recommend this facility.
Thanks Helina for helping me with my unit.
Mrs .Connie did a great job
Connie was super helpful and nice! Come anytime!
Waydra and Connie were very nice and helpful
Waydra was very helpful and had a great customer service additude. Very helpful and knowledgeable. Would recommend to anyone to get a storage at this location!!
Connie waydra are so helpful and passionate
Connie there was great friendly and helpful....thanks connie
Connie was sweet and helpful. Very patient with us..lol thanks
Connie is great after my mother Suzanne experienced a bad transaction with another storage facility, Connie listen to our problems then gave us a good space at a good spot. Public Storage is good.
Connie was real sweet and she took care us fast. She had a few customers in the office but she was very efficient. Please come see her.
Connie is a great, very healpfull woman and me and my girlfriend love her and she has helped up a lot , I would greatly recommend public storage on gould drive
Miss Connie was amazing and very helpful!
Ms. Connie and Ms. Wanda was very helpful and nice I would recommend Public Storage on Guild drive any day!!!
Connie was amazing!!! She was so sweet and very helpful!!!
Connie was very helpful , I was able to get in and out with no problem
WyAudra thank you for being so helpful she walked me to my storage and she had talked me through the process of how everything works
Today we went to check in and do our paperwork for our unit and it was easy, quick and both employees were so professional and courteous! They even called 3 days and the day before to ask if we had any questions and asked for an estimate time of arrival so they could ensure they were available.
Connie was great, she helped me and the property was well kept. Come check her out at Public Storage and she deserves 10 stars.
Connie did an excellent job. I moved here from Nebraska and she walked me through everything. She has great customer service and she deserves 10 ⭐️
Mrs Connie has great customer service she’s highly recommended she was a great help🥳🥰🥰🥰🙏🏻
Waydra, and Connie where very helpful courteous and fun
Connie was great
Connie was amazing! Thank you for everything! Perfect service.
Connie and Waydra did an amazing job when I came in today to add a space
Connie was so very amazing
Her name is Connie she was very helpful and great customer service person to deal with very satisfied
Connie did an exceptional job. I was here with my cousin Cassandra and she explained everything from the Ps app usage, the property and when the rent was due. I recommend everyone come check her out here.
Connie and Waydra we're great to work with!
Connie did an amazing job from showing me different storages to explaining all the procedures. I recommend this storage place for all your needs. She has great customer service and personality.
Came inside location to get help downloading Ps App and Ms Tequilla Smith was great with customer service she really explained the features/benefits of the app. The app really works well
Thanks Tequilla and Waydra they did a excellent job today
Waydra and Tequila really help me out today getting a awesome space
Tequila did a excellent helping access the gate entry thank so much
Waydra and Connie were very helpful and extremely friendly. Definitely a 5 star experience.
Connie took real good care of me, and I had a reservation from last month. She put me in a good space where I can drive up to access my unit. Great place to store your things, and she has great customer service.
Excellent customer service and very friendly personalities. I had a great experience and they were very understanding and patient with me🤣. Highly recommended 👍👍👍
Connie and Waydra were very helpful and friendly. I recommend to stop by and check them out. I already have a unit and I upgraded to a larger one, love the atmosphere in the office.
Tequila And Ms Waydra did a awesome job helping me get a really nice and neat space in person thanks ladies
Tequila and Waydra have excellent customer service great job. This location was very convenient for me. Public storage on 1015 Gould Dr was a beautiful and clean location
Was there with Connie helping a friend get moved. Connie was really kind, with wonderful customer service and explained in great details the procedures and processes of their facility. Would definitely recommend this place if your looking for a friendly and safe place to hold your things for a lil while. 5 🌟
Service was great Connie really helped me and gave me great service with a smile I definitely recommend this storage
Great services from Connie and Waydra!!! Very helpful and enjoyed the smile. Way to go ladies
Waydra was outstanding I came the day before and she shown me some units, when I returned with my spouse Connie did an exceptional job with customer service.
Tequilla and Waydra was very helpful with getting me into an excellent space. Everything was fast and convenient. Bossier City Public Storage 1015 Gould drive was nice and clean. These ladies did there best
Connie and Wayda are sweet and helpful. They showed me the app to make my progress a lot easier. Because moving can be so stressful. They showed my unit so i can make sure It was big enough and so i can be aware of the location
Connie and Waydra were awesome
Connie was amazing thank you so much
Service was good with Connie very respectful
Connie went way out of here way to open the gate for me when it was down for a month!!!! Give her a RAISE. The fact that she didn't have to do it is the amazing part
Great service ms Connie
My unit is in Dallas but I pay my bill quite often here in Bossier City Connie is fabulous she always take such good care of me and goes the extra mile to make sure that I'm happy I would give them 10 Stars if there were 10 Stars but being that there's only five I give them five stars Lisa Deaver
Tequila and Waydra did a awesome job getting me a space. Thanks ladies
This place is huge. The storage and parking is great.
Connie was great help with me getting Storage unit.
Good customer service. Fast and easy and Ms. Connie was very sweet, kind and helpful. Thank you!
Connie was great she knew we had a reservation and greeted us when we walked in. She has great customer service skills and she was wonderful. I recommend everyone to check her out.
Connie is very helpful very nice and always joyful when u meet her keep u laughing
This is a great storage facility! Great service and friendly staff! We received a notice to come by office to get a free cover because there would be painting of storage units. They had not yet come in so calls were made and they ended up giving us a tarp to use as a cover. Very pleased with these 2 young ladies!
Ms. Waydra and Ms. Connie were awesome and a great help. They made our moving experience extremely easy!!!
Waydra and Connie were an awesome help!!! Thanks you guys did an awesome job. Super friendly and helpful!!
Ms. Waydra and Ms. Connie had the best costumer service ! They helped me find the best sized storage unit for my specific needs and the process was speedy and quick! Ms. Connie helped us find our specific unit and Ms. Waydra was so friendly and nice! Those things matter when you’re stressed out from moving from another state! So glad to have done business here instead of at uhaul! I will definitely recommend this location !
Ms.Connie she directed me to the correct place and was very nice
I won a unit here and did not bring anything to drink, Waydra / Connie provided us with water and they are very friendly, Great Service
Ms Connie and Waydra are the best
Connie & Waydra has great customer service & very people friendly thanks i will come again
Connie have exceptional customer service skills. She did an amazing job of showing me the storage units.
Connie was very courteous and professional!
Connie very good
Nice, clean and a friendly place. I like how my Lock and keys was in my storage when I got there and you can use your phone to pay and get in and out of the gate.
Tequila Did amazing job helping in store getting me unit. If you ever need to store at Public Storage in Bossier city on Gould drive please go see her
Connie did an excellent job and she assisted me with everything.
Thank you Tequilla for the awesome help on helping me step by step to continue my erental everything went so great
Connie and Waydra were wonderful and had wonderful customer service and made it super easy and fast to be able to get a unit. I would highly recommend using this office if you are needing self storage.
connie tequila provide great service
Connie and Waydra One of the most awesome experiences she was pleasant knowledgeable and helpful
Best customer service Mrs. Connie
Drive way is awful
Connie Was Excellent Good Experience
Connie and tequila have awesome customer service. Would recommend.
Connie and Tequila
Connie is great and an asset to PS. 5 stars is not enough!
Connie and TeQuilla did a awesome job helping me through the whole process and I had wonderful experience with these ladies. Thanks wonderful ladies. If you need a amazing space please check these ladies out at Public Storage on 1015 Gould drive in bossier city.
Connie and Tequilla has excellent customer service. They provided water to us when it was extremely hot outside. Recommend this facility for all your storage needs.
Thank you Tequila and Connie for helping me getting a nice space. These ladies took real great care of me at Public Storage on 1015 Gould Drive public storage in bossier city. I love their great hospitality and the office was nice and cool. Property was secure neat and clean. Way to go ladies and continue doing a awesome job
Connie Was A Wonderful Agent. She Helped Me From The Moment I Inquired Online To Getting The Keys. She Also Extended Herself For Any Future Inquiries.
Connie was so wonderful! Great customer service!! Go see her for your storage needs
Connie and Tequila took care of me and I walked in the store it was neat and clean. They are great ladies come see them on Gould Dr.
Connie provided a 5-Start service
Thanks Tequilla And Connie for walking me thur my e rental on today. These Ladies was amazing and very patient. Office was super clean and neat. Thanks for the great hospitality
Tequila and Connie did a excellent job with getting me a space
Connie was super helpful and helped me find exactly what I needed and was super kind. Made me feel like family more than a customer.
TeQuilla did a amazing job walking me thur my eternal. She was patient also very sweet and nice. She got me a great unit for a great special. public storage in bossier was neat and neat
Connie and Tequilla were great, they took care of me and they knew that I needed a larger storage unit. Everyone please come see them.
Connie was great !!!!
Connie is great !
The ladies here were great! Connie and Helina listen to my needs then placed me in the right size. Please check them out.
Ladies in the office are awesome, they take good care of the business.
Tequila and Connie did a wonderful job. They answered all my questions and made the transition very smooth. Great customer service!!
Connie and Waydra did a great job in assisting me. Come check them out!!
Connie the receptionist at the Bossier City, La location on Gould Drive.Went above & beyond her job expections.Great customer service!! 5 ⭐🌟
Connie assist me transferred me to a larger unit. Come check her out. Great job
Moving from Alabama to Louisiana has been so easy and Connie at Public Storage has been tremendous. Because of her care I have every confidence in this storage facility. It is clean and neat, they were prepared for our movers. I can't compliment her and her team enough.
Helena and Connie at public storage for years have been the best to me always recommended by me I've been using them for over 10 to 15 years thanks try them out
Connie, was very helpful and very courteous. Best customer service I’ve had in a long time.
Love the people here! Connie and Helina were awesome
Great service from Connie!
Thanks to Tequilla and Helena for getting me a nice and clean stay space. Thanks helping me out today
Thank you Ms Helina and Tequila for all your help on today. We hearing impaired but both ladies take out their amazing time getting me a space at Public Storage at 1015 Gould dr bossier city. I really appreciate their business and service. The office and storage was super clean and neat. Please go see these ladies for a amazing space.
Extremely helpful and friendly especially Mrs. Connie she was amazing and walked me through every detail!
When I needed a storage unit Kathy and Connie were extremely helpful. They were very friendly and make sure I had everything I needed
Connie gave good customer service and she was very nice
Great service. Waydra and Connie have the best customer service so helpful. They made sure I felt welcome and safe
Connie was very informative. I moved in and the place was clean, good customer service. Waydra went out to my space with me to assist with the lock. Come check them out.
Connie and Waydra were excellent and very helpful
Connie and Waydra were wonderful. They shown great customer service and placed me in a good unit. Recommend Public Storage to others.
Never had a problem and they look out for my stuff well bug free rodent-free and the roof never leaks
Connie was very nice and helpful.
Wonderful services by Connie
Connie was amazing today
Awesome customer service from Ms Helina & Ms Connie thank you guys so much
Helina was so kind and helpful. Answered all my questions without flaw. It was clean and quiet. Thank you.
Everything is always awesome here! The staff is so attentive. Connie and Helina are amazing!! We love it here!!
Connie and Waydra took very good care of us at check in
Ms Connie was very thorough and professional!
Connie called me to verify a time to meet with her. She was very pleasant and helpful with all questions I had. On arrival Connie greeted me with a smile and helped me through the whole process. Great job Connie!
Great place for storage, quick and easy.
Gemina and Connie was very helpful. They assisted me with my daughter’s unit. Please come see them.
I love the ladies here when I paid my bill they took care of me. Please check out Connie and Waydra.
Connie is very nice
The ladies at Public Storage were so nice and friendly. When I first moved in Ms Connie assisted me now I am moving out they shown great customer service. Ms Helina was very helpful. I recommend everyone to check out Public Storage off Gould Dr for your storage needs.
This place helped me out very much so i look forward to coming back to rent for my storage
Connie was an amazing lady could see her smile through her mask!!! She has wonderful customer service!!!
Connie was amazing and helped me out a lot great service.
Thanks Connie and Helina for the help. I will tell whoever if you need a unit go to Gould drive great Ladys.
Thanks Helina and Connie too funny ladys
Helina and Connie got me together thanks lady’s.
Connie y Helena fueron geniales. Me encantó alquilar en Public Storage.
These ladies has great personalities and although I was just inquiring about a unit they did an excellent job. Recommend everyone to check out Public Storage facilities.
Connie and Helina
Connie and Helina were great they had us in and out quickly. I suggest everyone to come out and see them at Public Storage on Gould Dr
Connie and Helina were great. Very friendly and helpful. 👍👍
Connie and Helina are great ladies that always assist me when I come in to make a payment. Love this place!!
Helina and Connie are so great hels us out alot Thanks ladies.
Helina was very Polite when taking my payment Thanks for the talk.😉
Thanks Helina for the help.
Connie and Helina did an exceptional job.
Connie was awesome, she made me want to rent more units!
Connie did amazing for me it was quick and super fast it was great
Helina and Connie was so helpful and they really took there time to get me what I need. Thanks for the help.👍
Connie was very professional!! An had a very great personality! She’s great to work with 10/10 recommend !!
The ladies were awesome and very helpful. Had a great visit 😁 while doing my rental of a unit.
Love this place! They are super helpful and friendly!
Ms.Connie is very professional and friendly. A pleasure to come in and pay our bill.
Helina and Connie was amazing they put a smile on my face. Thanks for helping me 😊
Ms connie was wonderful and helped me with everything
Connie was very helpful when assisting me on my bill payment. I recommend Public Storage to others because they give great customer service.
Connie and Gerald were great. They assisted me with my all my storage needs and I love the app. Great place to store your items.
So happy I chose this property Connie is very kind and great with customers 😊
Connie and Waydra made the process of obtaining my storage very easy. They are were very kind. Thank you
Connie and Waydra did an excellent job they gave a 6 star service and they provide sweets just like them from Kevin Connor.
Helina and connie are the best.
Connie and Waydra were great people and they assist me with the PS App. Great place to for storage usage.
Helina you are nice everytime I come in Thank you for that.
Thanks Connie and Helina you lady's are the best at what you do. If need a unit go to Gould drive these lady's are the best.
Was an easy and smooth experience. Connie was very informative and helpful. Waydra was also really nice and friendly as well. The team was amazing and valuable in assisting with my move.
Connie and Helena were great. Excellent customer service and I like storing here.
Connie understood my needs and gave me good directions for my space. Come check them out.
Connie is AMAZING! Very nice to get along with and so personable!!! Thank you so much!!! :)
Connie did an exceptional job in the rain on the day I moved into the storage unit. I recommend this facility to others and to check out Ms. Connie.
.s. Connie was very professional and curtius
Ms Connie was very friendly patient and very put going we were very pleased ☺️
Connie she needs a golf cart, she did excellent service and has a great personality.
Connie and Kathy were great!!! I think it would be beneficial if they had a golf cart or something when viewing units!
I was treated very well and the moving process was spot on! This is a great place to store your personal items when moving!
Connie was real sweet and kind. Come check them out.
Helina is so amazing so professional!!! LOVE THIS STORGE UNIT
Mrs.Helina did above and beyond my expectations.She was really confident in her work, great language skills overall I was impressed. Definitely would tell other to go for her if they need anything.
Helena was very helpful and provided quick service
Helina was friendly, knowledgeable, and quick to get us in a storage unit! Great and fast service! Highly recommend!
Helina is the best property manager of all the public storages located in Bossier. Shes the friendliest and has the BEST attitude out of BOTH Bossier locations!! If you need storage needs only go to the Public Storage on Gould Dr so you can be treated with respect and kindness.
Ms. Helina is definitely a sweetheart. She's very confident, considerate and concise. She totally helped my sister out when she was moving. Efficient and kind. The best storage around. Thank you, Ms. Helina. 💕 😁
See all the reviews on here with Helina so I had to come see what the deal was the price is the lowest in town and Helina is very nice and professional Thanks for the unit and friendly service.
Helina has excellent customer service and she is so nice.
Went to public storage didn't have no idea what I was doing it was a frist for me ,but Helina made it a smooth process and painless thanks Helina you rock.😄
Helena is the best with customer service. Also very easy to talk to. Super friendly welcoming Makes me smile just how happy she sounds when I talk to her.
Helina had excellent customer service skills and made the process of getting a storage unit painless.
Helina was super friendly, actually opened her doors before the usual time so that she could take care of me. 5 star service from a 5 star location. Highly recommend Helina, she's the best.
Helina is so kind and nice Thank you.
Helina was helpfully in assisting me with getting a storage unit
Have been renting a storage here for 21years have had excellent service now with Helina .
Helina is Awesome with Excellent customer service.
Helina was very helpful and nice Thank you so much.
Mrs. Waydra was so nice and upbeat!! She explained everything perfectly and the prices are great☺️☺️
Great place. Very patient and understanding. Helina was AMAZING with helping us find the correct size storage unit. Go by and check her out.😊😊
Safe , no issues and well maintained. Any problems abd Helina is on top of it
The Customer Service with Public Storage is laughable I booked a unit online (DO NOT EVER DO THIS) 10x15 unit outside with drive up access (their online description) we drove all day only to get to the unit the following day we were supposed to get a text when the unit was ready that never happened so I called and was told the unit was ready and the gate was broken so I could drive on in!!!!! Not secure at all and not in the best of areas!!!!!!! We drove to the unit only to find out the doorway to the unit was a small passage door for a 10x15 unit I still don't understand that? I went up front and spoke with the manager (she was very nice) explained they didn't have any other units that would work. She immediately closed the reservations my account was billed the next day I gave it 5 business days thinking the money would be credited but it was not!!!!! I then called the customer service only to be told they could not credit the money despite never even opening the door to the unit the representative said I had to contact John Ramsey the district manager as he was the only person that could issue a refund??? MAKES NO SENSE!!!!! I was given a number by Public Storage which was wrong??? (don't even know their managers phone number?) I had to go back to the local facility and spoke with the same property manager again was very helpful only to be told she couldn't issue any credit only John Ramsey District Manager had the authority to do so she gave me a good phone number to Mr. Ramsey only to get his voicemail I have left several messages for Mr. Ramsey and have yet to get a response. Moral of this story DO NOT GIVE THESE PEOPLE YOUR MONEY!!!!!
Ms. Helina was so helpful & polite , she was very patient as i had a lot of requests she made sure they were fixed with a smile ! Highly recommended !
Connie did an amazing job and shown great customer service. She assisted me on downloading the app and processing my payment.
Let me say Ms. Helina is a excellent person to speak with about anything and can answer any questions you have. I have nothing but goog things to say about her. If need to storage go there it clean, safe and friendly thanks for all your help.
Helina is so polite and helpful she really knows her stuff.
Helina was simply amazing and She was super polite
Ms.Helina was very awesome and helpful when I came in to pay for my unit. Hard worker everytime I come😊
Disappointed that it has been a month and still do not have a working light, and having to leave at 9 is disappointing, but otherwise great staff, and I do feel secure
Nice and clean place. Very friendly staff. I would use them again if I ever need it. Thank you public storage.
It's ok l guess l don't like when they bill u early
Great experience! Very friendly and accommodating service! Mrs. Helina was amazing. I would recommend this place and especially her to anyone looking for a storage facility.
I didn’t plan to keep my belongings in storage for so long but so glad I stored them at this facility, my belongings came out just as clean almost as when I put it in . Helina is so professional and made everything so easy that from the beginning I was confident my belongings were safe.
Always appreciate the great customer service that Helina gives when I come to public storage.
Helina was very kind and answred all my questions think you for the Help.
Helina was a great help when I arrived and she is very nice
Polite. Only thing dont like someone can go in and out by following someone else that's using their code.
Always enjoy going to public storage on Gould thay are always nice and very kind Thanks stay safe. And thanks for beening nice.
Helina was simply great. She was super polite and help me get a unit easily. I wish It was more people like her at other locations.
Helina is very nice everytime I come in public storage. Thank you.
Mr. Gerald was very nice when we came to move in thank you.
Helina is so helpful
I love Public Storage the people very nice.
Helina is so good at what she do and she was so friendly and helpful thank you . Every time I visit to my fathers storage she is so caring, she gets the job done in a flash.
Public Storage is the Best Thanks Guys.
Helina was very helpful.
The staff here are really nice & helpful & informative.
Great customer service, Ms. Anne is awesome!
Helina very nice everytime I come
The service I received here from Anne was exceptional. From the time I walked in to the time I was leaving. She was very attentive and helpful in helping me find a unit for my 2 bedroom apartment. I would recommend this storage facility over any other anyday. Thanks Anne. Keep up the good work!!!
Stopped in today to pay bill. Helina & Anne are always friendly. It's always a pleasant experience when I go in the office.
Very good prices
Employees were very nice and helpful.. Watch out for them selling insurance they word it ‘out company requires you to carry this insurance as they hand you the info on the insurance they sell and profit from. They can’t require you to buy the insurance they sell, they can require you to have your content insured and provide proof. Further: light in the 2 units we rented didn’t work, no apparent security cameras on the individual driveways inside faculty. exterior of units in poor repair and upkeep, personal feelings after dark didn’t feel safe being in faculty alone.
Great customer service! I will definitely recommend this location to others.
Helina was super helpful and was super nice. I would definitely recommend it.
Had a great experience with this office, service was quick nice and great!! I would recommend them to anyone...I will be doing business with them again!!
Great customer service. Fast & very helpful.
The ladys at bossier city location showed great customer service. Answering any question I had about there units. I will be downsizing homes soon and will definitely use this place to store my items. They were able to provide answer explanations or examples to all of my questions. They both aren't definitely valuable assets to your company. Thanks
Fast & friendly service thanks to Ms. Helina for taking her time with me to make sure I was getting the right size
Excellent customer service. Recommend this place. Definitely going back!
Helina is very nice thanks for the help.😉
The service I received here from Adrianna was exceptional. From the time I walked in to leaving, she was very attentive and helpful in helping me find a unit large enough and affordable. I would recommend this storage facility over other anyday
Very helpful! Quick service!
Helina and Adrianna are so nice and kind they help my grandfather out a lot with his unit thanks .
Helina was very helpful and costumer friendly
Adrianna and Helina were a great help on getting me a storage unit. Every time I go in there they are smiling and willing to help. Thank you ladies
Ms.Helina was GREAT, very friendly and helpful with all our needs! Highly recommend!!! 😘
Nice units to store with
Couldn’t ask for a more pleasant experience and amazing customer service from Adrianna! Fantastic facility and all around experience. I would give more starts if I could. 😁👍
It’s a very clean property & the Young lady working there, Adrianna was super friendly & very helpful.
Super easy & fast process to check in and rent a unit . & everyone’s nice! Adrianna was very helpful & kind!
I came in to inquire about renting a unit. Adrianna was very nice and courtesy. She had a very happy and upbeat attitude. She answered all my questions and reassured me about any concerns I had.
Love this location. Customer service is EXCELLENT, I’ve have no problems. Thanks for being great you guys. #24321
Came and got a unit Helena told me everything u need to know to make sure I wouldn't get mold on my new things thanks.
Adrianna, by far is one of the most helpful people I’ve met in a long time. Clean, well kept grounds. A-1 customer service. I will be back and recommend this site to others.
Helena @24321Gould Drive showed awesome customer service!!very nice and friendly 😊😊
Alexis is very helpful with great customer service and awesome help. Thank you!
Alexis was awesome
Alexis was awsome!!!!!! Great customer service and very friendly!!!
I transferred from Barksdale Blvd. to Gould Dr. and the property manager Alexis was very nice, pleasant and knowledgeable about everything.
Mrs.Helina is outstanding in customer service. I wouldn't go anywhere else. Keep Up The Excellent Work.
The staff was friendly and thorough. I would give them a 5. The reason for a 2 star review is this: I reserved online for a special of $1 for the first month plus an "admin" fee of $24. Not sure why they charge and admin fee ontop of rent. Why dont they factor that cost into rental fee? I went in thinking i was going to pay $25 for my first month. WRONG!!!!! They MAKE you buy their lock for 19.99, (i have 5 of these locks at home and had one just like it with me but they said i had to use theirs) a container of "damp check" for $7.99, and then they make you have insurance which at minimum is $11.00. I went in thinking i was going to pay around $25 and walked out paying over $74! The only reason i didnt walk out and go somewhere else is because they are close to where i need to move stuff from and i didnt have the time to find another one. I have rented many storage units over the years and never had so many hidden costs, i always used my own lock, and never had to have insurance.
Alexis was awesome
Alexis was great. Friendly and clean property.
Great customer service and easy accessibility
Alexis, Helina and Gerald are 3 great workers. I love public storage just because of them... Awesome property. Very clean and organized. Nice folks. I feel very confident about leaving my belongings. Very protective.
Very friendly storage company. Alexis and Be like we're great. Clean property. Clean office.
Friendly property manager and clean property
Alexis the property manager was great. Property nice. Service is spectacuar
Great customer service at Gould Dr. Alexis was great. She needs a raise.
Good security, nice clean grounds, just a bit on the pricey side though. Found cheaper storage with almost the same security. Otherwise would have stayed.
Great place and friendly manager Ms. Alexis show me what is the best for my stuffs and it was great. Highly recommended..
Alexis is very friendly when I pay my bill and I always see Alexis out on property when doing her inspection, she always makes me laugh. I love her personality. Thank you Alexis for making my storage needs fun!! Oh yes and she’s very pretty.
Alexis was very helpful and professional!!!
Lashonda At public storage was very efficient and helpful I have no complaints this is a place to look into !!!
Alexis was very helpful and very professional with my moving needs. She kept a great smile and she was very polite to me and the person before me. I recommend this storage facility.
Alexis was very wonderful, cute and vibrant. She really brightened my day and showed me around the property and she made me feel very comfortable leaving my belongings in storage and know it will be secure
Ms Alexis at The Gould location in Bossier was beyond amazing with helping me obtain a storage unit for my transition into my new home. Her tone and demeanor was very professional and warm. I would definitely recommend Public Storage to anyone needing to house their belongings In a safe place. Thank you all once again!
Store here great rates
Customer service is A-1!
Hey it's a pretty okay storage place, the best part is the price!!! I've got a 5×10 for $24 a month!!!
Alexis was very kind. She made renting very easy. Friendly smile and customer service oriented. Decent pricing and specials
Alexis is kind, caring, professional . LaShonda Bankhead talks to clients rude ,chastised a few due to paying after the 1st but by the 7th. Confrontational behavior. When does clients you are serving deserve to be treated as children when paying their bill???? Sounds like bad business practice.
Was with a friend that rented a unit, ms lewis and alexis(with her pretty self) and jessie were very nice. Come store at public storage. Very friendly. Clean.
Alexis and Mr. Jessie were really nice caring and very professional. I will use this facility again.
I went in to rent a space and Jessie and Alexis were very knowledgeable of what i needed and very friendly and professional. I recommend renting at Public Storage for the service and property and units look great. I feel very safe storing at the location. Thank you for making my move in very easy and comfortable.
The price is right and conveniently located
Great place to store ur extra furniture
I just witnessed customer service at it's best! I recently visited Public Storage, looking for a storage unit and a young lady by the name of Alexis Page went above and beyond to help me with pricing and making the decision on which unit to use. Other than being as gorgeous as ever, she is very helpful and presents herself very well. Thanks again!
Great customer service. Friendly and very helpful. I highly recommend them
Alexis was awesome!! She was very helpful with on our choice of the unit and knowledgeable on the info we needed to know. Good to know u guys have great employees.
After how many days is a late fee applied?
Hasn't been the same since Bob left
Miss Alexis I just wanted to say that you are a blessing it was a wonderful beautifully clean storage room you helped us when we needed somebody and we thank you you are truly a five-star location if I could give you 10 I would. One more thing if you really want a nice clean professional storage room I recommend this public storage Alexis will help you any way she can and she's totally great!! once again thank you Miss Alexis.
It was extremely easy to set up storage. Alexis is a pleasure to work with, she was very friendly and extremely knowledgeable of their storage units and services they offer. If I ever need to use storage again, I will definitely be back, and will recommend to friends and family.
Alexis was super! Very knowledgeable and professional
I had a good experience at this storage. I was looking for a secure place for my belongings. I was greeted by a wonderful young lady. She took her time , explaining important information . The property is nice and well managed, thanks for a wonderful visit MS. Alexis , I'm now with the company .
Alexis was a very nice and pleasant sales lady. Thank you so much. I would recommend Public Storage for your storage needs to anyone for the great attitudes. 5 star!!
I stopped in to pay on a friends storage unit that is located in Dallas, Texas and Alexis was very very busy during an auction of some sort and the office was very congested and parking lot was full. But the reason why I want to give her a review is because she was so friendly and had such a positive attitude during what looked like a hectic time. WOW!! her patience was outstanding. If I ever need a storage I will definitely store my items at her property because she was fabulous!!!! And she was gorgeous(just wanted to add that) Thank you so much Alexis for helping me quickly when you had a million things you were already trying to complete.
Alexis is great......she is a keeper!! I'm happy I chose Public Storage for my storage needs.
Alexis was very friendly and professional. I had my daughters with me and they were all over the place but she was very patient and understanding. I got a great unit with a great rate. I would definitely recommend Public Storage to my friends and family.
very nice and clean place , the personal is Magnifical and very nice lady thank you Alexis.👍
Just called for a quote spoke with Rosa wanted only general information, she wanted to give me all the spill about pricing changing which I understood. Placed me on hold I just hung up. Can't call to just get general information.Wow
Cheapest storage in town! I checked all over Bossier and these guys were the cheapest. I'm was completely satisfied, but then after 4 months, I get a letter that my bill will increase 12%. So one lost star for that. But it's still the cheapest in town. In fact, I'll be removing a star ever time my rent is raised. So if the sales and accounting guys at Public Storage are listening, you should work together to keep your ratings up and customers happy! On a side note, it really sucks that you have to drive past Texas Roadhouse both going to and from. I end up getting a steak every time I need something from storage!
I always enjoy my time when I go there, Alexis and Latorcha are great customer service personnel and have a great knowledge of the place. They are good people to deal with any time of the day.
The service was great but I thought the $1 month was misleading the first month ended up being $60 that's a pretty crappy advertisement
Latorcha did an amazing job and is very polite and her customer service is spectacular
Mrs Lashonda was very helpful and very respectful would reccomend everybody go and talk to her
Amazing experience , greeted right at the door and shown a very clean storage unit and also got a great deal today , -thank you Mrs. Lashonda ❤️
My supervisor and I work at Margaritaville Casino and we had to came to Public Storage for boxes to do a promotion. Lashanda was very helpful and friendly. She is a great asset to the company. She made our experience an amazing one. We really enjoyed her. We will definitely be coming back when we need boxes for other upcoming promotions.
Lashonda was so helpful and lovely! Super sweet and efficient with her job!
Lashonda was very nice checking me in after hours and Very helpful
Stopped in to check in today the ladies in the office was so much fun thanks for the laughter. Lashonda and Alexis
Loved it. Lashonda was extremely helpful even in such horrible weather. She went the extra mile of giving us extremely useful advice and thought of our well being. Would highly recommend this storage place.
Customer Service Excellence started from first phone agent to the employees at the location. The employees, Alexis and LaTorcha, were pleasant, friendly, and informative! These days, outstanding customer satisfaction is a rarity. I'm so thankful my family were the recipients of their great service!
The lady's are super nice and will help u get anything
The girls was very nice taking care of my check in today thank you for care to help protect my items
Alexis was very helpful, I would recommend this storage any day to anybody
Loved this place
Stopped in today to check-in and the ladies in the office was very nice thank again
Alexis was wonderful. She made sure I had the right size unit and was extremely friendly.
Stopped in today to checkin a room and lashonda took good care of me .
Great customer service and very friendly and welcoming !! Go see Latorcha & Lashonda
Wonderful Customer Service!!! Very friendly !!!! Go see LaTorcha & Lashonda you won’t be disappointed!
I got to this location at 5:55pm when they close at 6pm... Instead of turning me away she took me as her last customer and I greatly appreciate it!! Thanks so much LaShonda!! You are amazing!!
I give public storage in Bossier City, Louisiana a five star rating because they always give good customer service by making sure all my needs are taken care of. The property manager Mrs. Shonda is always on top of any questions or concerns that I might have and she’s always available at the property if needed. The rest of the staff are also very nice and pleasant to deal with in person and over the phone. I would like to thank Mrs. Shonda and her staff at the Bossier City location for all their years of good customer service and positive attitudes.
I MUST SAY I TRULY ENJOYED THE LOVELY LASHONDA BANKHEAD ... EACH TIME IM HOME IN BOSSIER AN NEED TO STORE SOMETHING SHE IS ALWAYS SO KIND AN PROMPT..... KUDOS TO U PUBLIC STORAGE...ITS EMPLOYEE LIKE HER WHO MAKES IT ENJOYABLE TO STORAGE HERE💚💚💚💚💚💚
Jus want to thank Mrs. Lashonda for being such a great help. She has such a great personality and a warm smile.
Friendly & professional staff to do business with. Very Clean & maintained storage units.
Nice friendly managers and stotage facilities are best I've found in this area! Affordable pricing.
Thank you to Mr. Gerald who assisted me with a concern when I contacted this facility. He was great, and very helpful. I really appreciate everything he did to help me resolve my concern. Great location and staff!
Clean units and friendly staff, but beware of hidden fees when you sign up... $25 administrative fee, $20 for a special lock for your unit, $11 monthly insurance, etc.
Friendly and helpful
Lashonda was really nice and helpful getting my storage unit reserved. Really nice place thank you :)
Lashonda and others in office were a dream. Helped get hand to unload truck, Tony, and he was awesome. They just all went above and beyond.
Mrs. Lashonda was awesome!!! Very helpful and very sweet😋
The attendants were very helpful and and highly knowledgeable about everything I needed to have for my moving Experience.Go Team Public Storage
Lashonda was very nice and professional, she was always there to answer questions that my family had about the storage space, even came around and asked did we need help with anything !
Checked in my storage today and the ladies on the office was very nice from the time they called until the time I paid my bill. Thanks again enjoy your 4th ladies
I came in to pay my bill today. I just want to say Lashonda gave me the BEST customer service I received in awhile ... keep up the good work
The ladies were very nice and helpful this morning
Lashonda and Kelly was a great help of everything I needed
Ms. Lashonda was very helpful and super nice.
Very nice and helpful staff!
Lashonda Was very nice and full of cheer when i stopped in today to inform we was moving out even offered to help store some items here i may not take into our new. Home Very good customer. Services.
La shonta and kelly was very nice taking our payment.
Ms.Lashaunda was so sweet and very helpful! I have stored here twice now and the staff has always been great !
Prices go up every six months and add $12 to the price for each month because you have to get the insurance.
My experience with Public storage was very wonderful. The facility and staff are excellent . I had 0 problems out of this company and when I got ready to close my storage, Ms.lashanda was very nice and curtious to help me to get my storage closed down. I will highly recommend this storage company.
Ms Lashonda was Excellent she got me the best customer service thank you so much she's Super y'all keep her !!!
Ms Shonda Gave great tour of the place showed me many spaces until I found one to Agree with my move and Advice of the proper products to use for my items thank You for everything.
Ms Shonda was very helpful thru my move in and also assisting me on my move out trying to find me a smaller unit to keep my items in that I don't have space for .She is the best Thank you mam...
This is the only place I have ever stored my stuff and felt safe leaving it there Mrs lashonda is so helpful and they offer great deals
Stopped by by yesterday to see a unit was unsure to my needs but Ms Lashonda gave me a a great tour Of the property in spite being a customer before this time felt different and I felt Welcomed during a hard time for Me . Thank You Ms Lashonda.
Customer service EXCELLENT !!!! I walked 15min till closing time, however La'Shonda welcomed me with a smile and enthusiasm. She set me up with everything I needed to make my storage experience a successful one; boxes and moisture absorbers, that I would of never considered. This is the first time in a long time that my service was appreciated. Oh one more thing La'Shonda did not leave until I was able to do the locks on my own!!! I'm actually smiling!!!
Myra, was very helpful in my move in process.
This facility is easily accessible, very conveniently located. The staff was very professional and courteous. All of the units were easy to access and in good shape. Prices were great too!
Lashonda really made my day with her professional customer service, Attentiveness to my needs and laughter ..We truly thank you!!
Lashonda & Bob gave superb, timely and efficient customer service. These individuals deserve an increase in pay.
Easy to access and our storage is safe and dry!
Absolutely loved my experience! He had all my stuff ready to go when i got there, was quick, easy, and didnt have to stress over anything! Would def recommend this place.
A very convenient location with pleasant and helpful staff. The fact I most appreciated was that my unit was not affected by the heavy flooding which Bossier City experienced in early 2016. I recently relocated to Bossier City and about 75% of my items were in a large storage unit at 1015 Gould Dr. Bossier City. After the storm passed, I checked out my unit and observed that everything was intact. Drains were kept clear of debris so the rain waters did not affect my items. Thank you Myra and Bob for making this Public Storage safe and effective.
The lady that helped me was wonderful. I made my reservation online and just a few hours later about 8 minutes until closing time I showed up to rent my unit. I was greeted with a smile and and didn't get the slightest feeling that it bothered her at all that I came last minute. The employee who was actually the manager from another location was so pleasant and kind. I was thoroughly explained everything about my unit and my payment due dates so that I wasn't left wondering about anything. I was also advised of proper ways to store my sofas and mattresses so that I didn't run any risk of mother nature taking a toll on it. I would highly recommend Public Storage to anyone for their storage needs. Oh and thank you again for waiting on me and not rushing me out either.
Real nice people
My experience has been great. The manager is a great guy. I feel like my personal belongings are safe.
Myra and Bob are fantastic, Today I went in to pay my bill after several month's of paying online and immediately Myra said your from out of state, yes from San Francisco. you remembered I said and we chatted like old friends. It's always great when someone acknowledges you as a customer and gives you that personal one on one attention. and Bob's a 49ers fan....Thanks guy's
Excellent customer serservice Very helpful and friendly employees.
Very good service. Nice and friendly
Service was excellent Bob is awesome
Jeff took care of all my storage needs
Great service. Bob was very informative and helpful with moving to an unit. Will use again!!
Bob is really helpful, thank you so much.
Bob gave excellent service, and very professional
Boy, oh Boy. What a great storage facility.
Awesome customer service!!!!! Very knowledgeable and friendly!!!!!
Store number 24321 was very helpful and the front desk receptionist was even more helpful, great service and very easy to get a storage unitl,thankyou !!!😊
When stuck in a bind public storage helped me out.
I love that Myra and Bob were very polite and helpful
Excellent service, Bob and Myra were very professional and friendly. I recommend this storage facility. I stored here once before and back again.
Shonda was very nice and showed me my unit and i loved it she is very sweet.. go check her out at public storage
The staff is very friendly and patient. The location is very helpful and the price is great.
Having failed to provide a timely review of Public Storage on Gould Drive in Bossier, Louisiana, I must in this untimely manner concede that the location is well chosen. The convenience of the facility, being close to I-20 and to some sumptuous restaurants and hotels and in being secured by code and password locked gates that allow Public Storage's customers after hours access, is insurpassable. Close is the business to having waterboys -or ladies- on golf carts providing tired movers of this gated community with decorated refreshments and moral support.
The service was great Myra help was outstanding
Great, friendly staff and clean facility! Highly recommend!!!
I would like to rave about the GREAT GREAT service i recieved and am still receiving for bob with public storage in bossier city as a veteran he made my transition that much easier i am a life long customer
this storage is awesome !!!!!!!!!!!
The manager, Bob, has a nice attitude and knows all about the this type of business. Soooo helpful.
Great prices along with excellent customer service.
Went in to see about renting a space the staff was very nice. They also we showed me various products to protect my goods.
The service @ public storage was professional and pleasant... the young man who gave me assistance was very polite n helpful and i will recommend any one i know to go to public storage if they are looking for those services!!!
Bob and Christie where a great help. I would highly recommend
Excellent staff, nice facility
Great service and an awsome staff!
Went seeking a storage place the customer service was great...
This was my first using a public storage company. I had a great first time experience. The representatives went above and beyond with customer service. This company is highly recommended.
Awesome facility. Multiple time renter. Great prices, wonderful staff. Always meets my storage needs and more. Highly recommended.
The people there are friendly and things get taken care of in a timely manner!!!
Went in to check on my storage. The property was very nice and clean. Ashleigh was very nice and knowledgeable. I love great customer service.
So Awesome!! The people are friendly and the storage space is very clean!!
great customer service. excellent customer service
Excellent customer service and friendly service!!!!!!
Excellent service and easy to find.
Love this place, had a unit for over three years, never any significant problems. Bob and his staff are great!
Fast and friendly service, very clean!
the people are great. go see them
I came in this morning to rent a storage unit and the ladies were extremely friendly and professional. Gave me a great deal. I will highly recommend Public Storage. Thanks for the excellent experience.
Superb staff. Knowledgeable & friendly. I feel my personal belongings are safe & well taken care of. I will be recommending this business to any & everyone.
Bob and Christy are awesome. They Are Always Friendly AND Ready To Help
Christy was very helpful when it came to helping me determine the size storage unit I needed. Excellent customer service!
Great staff. Very knowledgable.
My son is out of school for the summer and needed a place to store some items from his apartment. Public Storage was the place to go. Friendly service and all your storage needs in one place
Bob give great service
Very informative ladies. Awesome security.
Went to rent a unit today and Ashley customer service was great
Ashleigh assisted us in renting our storage not only did she give full details about the units she also gave us a tour around also adding all the great items they have for sale on the property making it very convieant and the prices are great she was very friendly and helpful and injoyed doing business I would reconmend to anyone
Ashley knows her product well and is very professional and courteous. I love the security of the facility and the ease of filling all the paperwork out on line. I would recommend this storage to anyone. I have never stored before, but they (Ashley and Bob) made my experience so friendly that it felt like I was storing it with a trustworthy relative. I highly recommend this storage site to all.
Excellent service. Great price. Ashley was great.